Amadeus North America

Size: px
Start display at page:

Download "Amadeus North America"

Transcription

1 Amadeus North America Shaping the future of travel amadeus.com

2 Let s transform the future together Amadeus has a strong vision to shape the future of travel with our customers and industry players. In 2012, Amadeus invested approximately $719 million in R&D - a 27% increase in R&D spending over representing 15% of total company revenues. We are committed to investing in technology that supports our vision to provide innovative solutions that transform the travel industry. For more than 25 years, our award-winning solutions have generated notable industry acclaim. We were named Most Admired Technology Provider in The Beat s Readers Choice Awards, and Florida Trend Magazine named Amadeus one of the best companies to work for. The World Travel Awards named Amadeus the World s Leading Travel Technology Provider, Internet Booking Engine Technology Provider, Global Distribution System (GDS) and Central Reservation System (CRS). In addition, Air Transport News named Amadeus Best IT Company. Proud and socially responsible Amadeus North America proudly partners with our employees to host outreach initiatives that support a host of charitable causes. As an industry leader and global corporate citizen, we know giving back is the right thing to do. We help the world s children -- Amadeus' global partnership with the United Nations Children's Fund (UNICEF) supports health, education and welfare initiatives for the world's children through online giving. We make the world better -- Since 2008, Amadeus has donated hundreds of thousands of dollars and volunteer hours to support causes that make a difference in our communities. Partnering to make a difference Ongoing collaboration with customers and industry players has enabled us to address shared environmental concerns, adopt common best practices, and deploy industry-wide solutions.

3 Let s shape the future of travel together Amadeus is the leading technology solutions provider for the travel and tourism industry. At Amadeus, our vision is to be the leading provider of technology solutions for the travel industry. We are committed to shaping the future of travel in collaboration with our customers and other industry players. For more than 25 years, North America s leading travel brands have chosen Amadeus as their preferred technology partner. Our commitment to four core values means you can trust us to help you advance your business goals -- with a partner who champions your success, at every step of the travel journey. _ We listen Committed to our customers success, we listen carefully to your needs, work closely with you as partners, and keep our promises. _ Aiming for excellence We strive to achieve outstanding results in a competitive market. We seek new ways to work better and smarter, always seeking continuous improvement. _ Working together We collaborate together, respect and embrace diversity, communicate clearly, and act decisively. _ Taking responsibility We are accountable for our work, use company resources carefully, and continually develop our skills and knowledge. A global brand powered by local knowledge and expertise About Amadeus North America _ Six locations across North America _ 24/7/365 customer support _ Diversified workforce featuring 123 nationalities _ 24/7/365 customer support _ Amadeus Customer Service Center located in the Americas features industry professionals who speak English, Spanish and French _ Dedicated account management team serves the region _ Award-winning Amadeus e-university is one of the best online universities in the industry* _ Key supporter of travel and tourism industry associations, including ACTE, ASTA, CLIA, GBTA and more *Source: International Quality and Productivity Center

4 Let s collaborate and innovate At Amadeus, we believe collaboration leads to innovation. That s why we work closely with customers and industry players to understand and anticipate market needs and end-customer insights. By forging new paths together, we all win with stronger, more profitable business results. Amadeus North America serves the region s key travel providers (airlines, hotels, cruise and rail lines), travel sellers (travel agencies, search providers and websites) and travel buyers (corporations and travel management companies). Our North American staff includes a committed team of expert professionals, eager to help you transform your business and excel in today s competitive marketplace. Amadeus North America Locations Toronto, ON Chicago, IL Boston, MA Your satisfaction drives our success A recent survey of Amadeus customers showed that Amadeus has the highest-ranked functional help desk in the industry.* * 2012 customer satisfaction survey for all industry competitors Tucson,AZ Dallas, TX Miami, FL

5 Let s transform your business together Amadeus not only understands technology; we understand your business. As your committed partner, we listen to your needs and offer tailored solutions that support your business growth. Next-generation solutions Around the world and across North America, we are proud to provide next-generation technologies, solutions and services that empower your success. Are you ready to create more satisfying, long-lasting and profitable customer relationships? Choose Amadeus -- and let s shape the future of travel together! Amadeus travel solutions lead you every step of the travel journey End-to-end travel management From point-of-sale to program management, Amadeus travel IT solutions deliver exceptional value across the entire travel life cycle. Planning and booking services Data management and reporting Travel risk management Traveler expense and payment management Program management and optimization

6 Amadeus North America locations Miami, Florida 3470 NW 82 Avenue Suite 1000 Miami, FL Chicago, Illinois 121 West Wacker Drive Suite 910 Chicago, IL Toronto, Ontario 14 Duncan Street Suite 301 Toronto, ON Canada M5H 3G AMADEUS (U.S.) (Canada) amadeus.com Boston, Massachusetts 307 Waverley Oaks Road Suite 401 Waltham, MA Tucson, Arizona 3530 East Campo Abierto Suite 200 Tucson, AZ Dallas, Texas 5950 Sherry Lane Dallas, TX Amadeus North America, Inc. All rights reserved. Trademark of Amadeus North America, Inc. and/or affiliates. Amadeus is a registered trademark of Amadeus IT Group, S.A. All other trademarks are the property of their respective holders. MK-1015 North America Corporate Profile brochure 01/2014

North America. Travel technology that drives success across the region

North America. Travel technology that drives success across the region North America Travel technology that drives success across the region Choose a partner to win Amadeus is the leading technology solutions provider for the travel and tourism industry. For the past quarter

More information

Amadeus Selling Platform Connect

Amadeus Selling Platform Connect Amadeus Selling Platform Connect The travel arena for professionals The world is Web-based; the future is even more so. Amadeus Selling Platform Connect provides the flexibility and technology that you

More information

Corporate travel solutions Driving business travel success

Corporate travel solutions Driving business travel success Corporate travel solutions Driving business travel success Optimize and enhance the corporate travel journey Best-in-class travel technology Today s business travel ecosystem relies on a network of resources

More information

Mixing business with pleasure

Mixing business with pleasure Emerging technology and M.I.C.E. present the next opportunity in cruising A joint Amadeus North America / Cruise Lines International Association study on opportunities for the cruise industry Independent

More information

City with a Voice STRATEGIC COMMUNICATION PLAN

City with a Voice STRATEGIC COMMUNICATION PLAN STRATEGIC COMMUNICATION PLAN Our City s Vision, Mission, Values Vision A growing, world-class community bringing talent, technology and a great northern lifestyle together. Mission We provide excellent

More information

U.S. Metro Economies. Impact of Marketplace Fairness on Select Jurisdictions UPDATE. May 2013

U.S. Metro Economies. Impact of Marketplace Fairness on Select Jurisdictions UPDATE. May 2013 U.S. Metro Economies Impact of Marketplace Fairness on Select Jurisdictions UPDATE May 2013 Prepared for: The National Association of Counties The National League of Cities The United States Conference

More information

Transform HR into a Best-Run Business Best People and Talent: Gain a Trusted Partner in the Business Transformation Services Group

Transform HR into a Best-Run Business Best People and Talent: Gain a Trusted Partner in the Business Transformation Services Group SAP Services Transform HR into a Best-Run Business Best People and Talent: Gain a Trusted Partner in the Business Transformation Services Group A Journey Toward Optimum Results The Three Layers of HR Transformation

More information

Marketing Concept. The Marketing Concept

Marketing Concept. The Marketing Concept Marketing Concept Ted Mitchell is a philosophy of business competition. We need to know what it is, what it assumes, and what it implies. What is it? holds that the key to achieving organizational goals

More information

EXAMINING DIRECT & INTERACTIVE MARKETING APPLICATIONS IN A VARIETY OF SECTORS

EXAMINING DIRECT & INTERACTIVE MARKETING APPLICATIONS IN A VARIETY OF SECTORS 1 CHAPTER 14-2E EXAMINING DIRECT & INTERACTIVE MARKETING APPLICATIONS IN A VARIETY OF SECTORS Summary The applications of direct and interactive marketing are almost endless. This chapter has explored

More information

1. Dream, Mission, Vision and Values

1. Dream, Mission, Vision and Values 1. Dream, Mission, Vision and Values This document constitutes Chapter 1 of the Fundamental Texts of CGI Group Inc. It begins with the mission statement of the company and is followed by the vision, the

More information

I need a competitive edge

I need a competitive edge Amadeus solutions for Leisure Specialists I need a competitive edge Talk to Amadeus 2 Amadeus solutions for Leisure Specialists Get a competitive edge You don t get ahead of your competitors by being the

More information

Event & Experiential Marketing Industry Forecast & Best Practices Study. FOURTH ANNUAL EventTrack. executive summary.

Event & Experiential Marketing Industry Forecast & Best Practices Study. FOURTH ANNUAL EventTrack. executive summary. Event & Experiential Marketing Industry Forecast & Best Practices Study FOURTH ANNUAL EventTrack special report by EventTrack table of contents Introduction 3 I.) Key Findings & Insights from the Brand

More information

Health Care Viewpoint

Health Care Viewpoint Global Penetration: Growth and Competitive Advantage Health Care Viewpoint Number 6 Bain health care expertise As the year 2000 approaches, the health care industry is still turbulent. Customer requirements

More information

Exploring the Impact of Mobile Messaging in the Travel and Hospitality Industry

Exploring the Impact of Mobile Messaging in the Travel and Hospitality Industry Exploring the Impact of Mobile Messaging in the Travel and Hospitality Industry June 2015 In This Study Key Take-Aways for Mobile Messaging in Travel and Hospitality 4 Business leaders are driving new

More information

DON T JUST MAKE A LIVING. MAKE LIVING BETTER. ENGINEERING & OPERATIONS OPPORTUNITIES

DON T JUST MAKE A LIVING. MAKE LIVING BETTER. ENGINEERING & OPERATIONS OPPORTUNITIES DON T JUST MAKE A LIVING. MAKE LIVING BETTER. ENGINEERING & OPERATIONS OPPORTUNITIES DON T JUST MAKE A LIVING. MAKE LIVING BETTER. ENGINEERING & OPERATIONS OPPORTUNITIES At Johnson Controls, we are continually

More information

Identifying and Managing Key Value Drivers. Future issues will address topics such as: How Different Are Shareholder Value Companies

Identifying and Managing Key Value Drivers. Future issues will address topics such as: How Different Are Shareholder Value Companies VOLUME I, ISSUE 1 Identifying and Managing Key Value Drivers Over the years, L.E.K. Consulting has worked with a wide variety of companies to help them implement shareholder value techniques. In doing

More information

Hotel, Tourism and Leisure. Global leader in hospitality consulting. United States and Canada

Hotel, Tourism and Leisure. Global leader in hospitality consulting. United States and Canada TM Hotel, Tourism and Leisure Global leader in hospitality consulting United States and Canada TM Hotel, Tourism and Leisure Welcome to, the world s number one hospitality consulting network. We are the

More information

Organizational Change: Managing the Human Side

Organizational Change: Managing the Human Side Organizational Change: Managing the Human Side Based on findings from the American Productivity & Quality Center s 1997 Organizational Change consortium benchmarking study Changing Regulatory or Legal

More information

Concept report: The Australian Personal Loans Market - Targeting the high value personal loan customer

Concept report: The Australian Personal Loans Market - Targeting the high value personal loan customer Concept report: The Australian Personal Loans Market - Targeting the high value personal loan customer www.rfintelligence.com About RFi Group RFi Group is a global intelligence and media provider focusing

More information

Powerful ways to have an impact on employee engagement

Powerful ways to have an impact on employee engagement Powerful ways to have an impact on employee engagement Powerful ways to have an impact on employee engagement An engaged workforce is a critical component to your company s success. When employees are

More information

Amadeus Value-added Solutions. I need. to take my business higher. Talk to Amadeus

Amadeus Value-added Solutions. I need. to take my business higher. Talk to Amadeus Amadeus Value-added Solutions I need to take my business higher. Talk to Amadeus 2 Amadeus Value-added Solutions Need to get the most out of your Amadeus solution? Maximize your investment with additional

More information

National Bureau for Academic Accreditation And Education Quality Assurance

National Bureau for Academic Accreditation And Education Quality Assurance 1 ARIZONA STATE UNIVERSITY - TEMPE TEMPE AZ MD 2 BOSTON COLLEGE CHESTNUT HILL MA B 3 BOSTON UNIVERSITY ^ BOSTON MA B 4 CASE WESTERN RESERVE UNIVERSITY CLEVELAND OH B ^ D in Music is for Residential Program

More information

BOOK MULTIPLE MEETINGS WITH EASE.

BOOK MULTIPLE MEETINGS WITH EASE. STARWOOD CONVENTION COLLECTION BOOK MULTIPLE MEETINGS WITH EASE. ENJOY EXTRA BENEFITS. TRUE CONTINUITY The Starwood Convention Collection is a specialized program for planning multiple meetings at one

More information

{ Can Corporate Volunteering Support the Bottom Line? } The Challenges. The Opportunities. The Case for Investment.

{ Can Corporate Volunteering Support the Bottom Line? } The Challenges. The Opportunities. The Case for Investment. V { Can Corporate Volunteering Support the Bottom Line? } The Challenges. The Opportunities. The Case for Investment. I firmly believe that the number one thing that will make or break any company is its

More information

BUYER S GUIDE. The Unified Communications Buyer s Guide: Four Steps to Prepare for the Modern, Mobile Workforce

BUYER S GUIDE. The Unified Communications Buyer s Guide: Four Steps to Prepare for the Modern, Mobile Workforce BUYER S GUIDE The Unified Communications Buyer s Guide: Four Steps to Prepare for the Modern, Mobile Workforce Not all that long ago, the word office had a pretty straightforward meaning. When you heard

More information

Social Intranets and the Supply Chain

Social Intranets and the Supply Chain THOUGHT LEADERSHIP Social Intranets and the Supply Chain EXECUTIVE OVERVIEW SEP 2015 Alan Pelz-Sharpe, Research Director, Business Applications Matt Mullen, Senior Analyst, Business Applications In one

More information

TOP 25 MARKETING TOPICS RME

TOP 25 MARKETING TOPICS RME TOP 25 MARKETING TOPICS RME ABOUT THIS TABLE OF CONTENTS About This Report... 2 Commissions Generated From The Top Marketing Topics... 3 Types Of Headlines... 4 Keyword Cluster... 5 Top Marketing Topics...

More information

Health and safety a priority? Our BS OHSAS 18001 should come first.

Health and safety a priority? Our BS OHSAS 18001 should come first. Health and safety a priority? Our should come first. Why BSI? Because we know a good when we see one. We can help give you a competitive advantage because: 1. We have a proven track record, having worked

More information

Amadeus Media Solutions. Media Solutions. Set your objectives. & aim at your target

Amadeus Media Solutions. Media Solutions. Set your objectives. & aim at your target Amadeus Media Solutions Media Solutions Set your objectives & aim at your target 2 Media Solutions About Amadeus IT Group Amadeus IT Group is the leading technology partner to the world s travel industry.

More information

Official Guide to Expatriate Healthcare & Travel Insurance Issues

Official Guide to Expatriate Healthcare & Travel Insurance Issues Official Guide to Expatriate Healthcare & Travel Insurance Issues Media Information 2010-2011 www.travelinsurancemagazine.com Jessica@TravelInsuranceMagazine.com Telephone: 561.204.6567 Fax Number: 866.756.0811

More information

Communications Strategy

Communications Strategy Communications Communications July 2013 Version 1.1 1 Communications River Clyde Homes Vision Our vision is to provide quality, affordable homes, in neighbourhoods we can be proud of and to deliver excellent

More information

TSYS Managed Services. Improve customer service, reduce costs and strengthen customer relationships through. Leverage best-in-class customer service

TSYS Managed Services. Improve customer service, reduce costs and strengthen customer relationships through. Leverage best-in-class customer service Solutions Overview Contact Center and Servicing Solutions Cost-effective, customized strategies Leverage best-in-class customer service Global, multi-lingual service models Improve customer service, reduce

More information

AND THE National Council for Marketing & Public Relations

AND THE National Council for Marketing & Public Relations AND THE National Council for Marketing & Public Relations ARE 2012 1 2 THE PARAGON AWARDS ABOUT THE P A R A G O N A W A R D S Sponsored by the National Council for Marketing & Public Relations, the Paragon

More information

Need to protect your business from potential disruption? Prepare for the unexpected with ISO 22301.

Need to protect your business from potential disruption? Prepare for the unexpected with ISO 22301. Need to protect your business from potential disruption? Prepare for the unexpected with. Why BSI? Keep your business running with and BSI. Our knowledge can transform your organization. For more than

More information

Supply Chain Leadership Development Program Developing the Raytheon leaders of the future

Supply Chain Leadership Development Program Developing the Raytheon leaders of the future Supply Chain Leadership Development Program Developing the Raytheon leaders of the future Raytheon Builds Leaders The SCLDP is a key leadership development program at Raytheon designed to attract, develop

More information

Newman Students Union. Recruitment Pack. Development Manager. October 2015

Newman Students Union. Recruitment Pack. Development Manager. October 2015 Newman Students Union Recruitment Pack Development Manager October 2015 Welcome to Newman SU! Newman SU is a very special students union. We ve the very best attributes of a small and specialist students

More information

I m Going To College Activity Book

I m Going To College Activity Book I m Going To College Activity Book This activity book belongs to: Name of student who is going to college NORTHWEST EDUCATION LOAN ASSOCIATION Adapted from the California Association of Student Financial

More information

PHILANTHROPIC ADVICE SURVEY

PHILANTHROPIC ADVICE SURVEY PHILANTHROPIC ADVICE SURVEY Foundation Source, the nation s largest provider of comprehensive services for private foundations, surveyed a subset of its 1,200 private foundation clients about how they

More information

Retirement Planning Your Retirement Transition Plan

Retirement Planning Your Retirement Transition Plan Retirement Planning Your Retirement Transition Plan Planning Your Retirement Picture Your Perfect Retirement What do you want your retirement to look like? The definition of retirement has changed. Today,

More information

Headed Home. First-Time Homebuyers Guide. McClellan Texas R egion

Headed Home. First-Time Homebuyers Guide. McClellan Texas R egion Headed Home First-Time Homebuyers Guide McClellan Texas R egion On Your Way to Your First Home? Buying a home is a big step. Choose a home and financing program that s right for you. Look into various

More information

B U S I N E S S C O S T S

B U S I N E S S C O S T S Introduction A company s success in today s highly competitive global economy is determined by its ability to produce the highest quality products and services at the lowest costs. This competitive imperative

More information

Executive Summary. How Millennials Want to Work and Live. IN THE U.S., ROUGHLY 73 MILLION MILLENNIALS were born between 1980 and

Executive Summary. How Millennials Want to Work and Live. IN THE U.S., ROUGHLY 73 MILLION MILLENNIALS were born between 1980 and Executive Summary IN THE U.S., ROUGHLY 73 MILLION MILLENNIALS were born between 1980 and 1996. Like those in every generation before them, millennials strive for a life well-lived. They want good jobs

More information

Welcome to ALS 13K. Staff. Countries. Laboratories

Welcome to ALS 13K. Staff. Countries. Laboratories GLOBAL SERVICES Welcome to ALS 13K Staff 350 Laboratories 55 Countries ALS Group, ALS Tribology s parent company, has over 13,000 staff, operates over 350 laboratories in 55 countries and is the one of

More information

Additional details >>> HERE <<<

Additional details >>> HERE <<< Additional details >>> HERE http://pdfo.org/eventplan3/pdx/hous1351/

More information

SABRE PRESS KIT. Sabre employees Bangalore, India

SABRE PRESS KIT. Sabre employees Bangalore, India SABRE PRESS KIT Sabre employees Bangalore, India Sabre 2014 Sabre Fast Facts Sabre is the leading provider of technology to the global travel and tourism industry Offers the industry s broadest range of

More information

Pulse was interactively, economically, and clinically, a better choice.

Pulse was interactively, economically, and clinically, a better choice. Pulse was interactively, economically, and clinically, a better choice. Dr. TJ Hegerich, Leesburg Sterling Family Practice pulseinc.com It s all about getting better. Imagine every aspect of your practice,

More information

Example. You are Invited to BECOME A CARING COMPANY

Example. You are Invited to BECOME A CARING COMPANY LEAD by Example You are Invited to BECOME A CARING COMPANY The Caring Company Program Your Road Map to Good Corporate Citizenship As the leadership organization for Canada s charitable and nonprofit sector,

More information

Department of Ophthalmology

Department of Ophthalmology OUTCOMES Division of Medicine Department of Ophthalmology About Cleveland Clinic Florida Cleveland Clinic Florida s medical staff are dedicated physicians who have joined the clinic as salaried doctors

More information

Boosting Customer Loyalty and Bottom Line Results

Boosting Customer Loyalty and Bottom Line Results Boosting Customer Loyalty and Bottom Line Results Putting Customer Experience First in Your Contact Center TABLE OF CONTENTS Meeting Today s Customer Expectations...1 Customer Service is an Ongoing Experience...2

More information

SOFTWARE, STRATEGIES, & SERVICES

SOFTWARE, STRATEGIES, & SERVICES SOFTWARE, STRATEGIES, & SERVICES for higher education SOLUTIONS OVERVIEW SINGULAR FOCUS For over four decades, Jenzabar has been dedicated to helping colleges and universities across the world thrive.

More information

Creating an Effective Capability Statement

Creating an Effective Capability Statement Creating an Effective Capability Statement Government contracting has developed into a very competitive marketplace, thanks to its potential for being very profitable. Companies of all sizes, from small,

More information

Partnership. Program

Partnership. Program Partnership Program sales-i is one of the best technology investments you can make. - Donnie Eatherley, P&E Distributors sales-i is looking for the leaders in technology, industry associations and buying

More information

Your guide to creating a customer experience program that works

Your guide to creating a customer experience program that works Your guide to creating a customer experience program that works CONTENTS Customer Love Stories The Customer Experience Challenge Create Customer Love Stories in 4 Steps Total Voice of the Customer Customer

More information

THE IMPORTANCE OF STANDARDS HOTELS SUB SECTOR OF THE AND BRANDING FOR SMALL REGION

THE IMPORTANCE OF STANDARDS HOTELS SUB SECTOR OF THE AND BRANDING FOR SMALL REGION THE IMPORTANCE OF STANDARDS AND BRANDING FOR SMALL HOTELS SUB SECTOR OF THE REGION PRESENTATION The importance and impact of Standards and Branding in general for the small hotel sub-sector The Brands

More information

Marketing: Helping Buyers Buy

Marketing: Helping Buyers Buy Chapter Thirteen Marketing: Helping Buyers Buy McGraw-Hill/Irwin Copyright 2010 by the McGraw-Hill Companies, Inc. All rights reserved. CRICKET LEE Fitlogic Developed a system of clothes sizing called

More information

WWW.IMMIGRANTJUSTICE.ORG/KIDS

WWW.IMMIGRANTJUSTICE.ORG/KIDS On the following pages you will find addresses for: Dept. of Justice Immigration Courts AND Dept. of Homeland Security Offices of Chief Counsel (OCC) DISCLAIMER: The most current addresses for DOJ Immigration

More information

Viridian FLEXIBILITY YOUR WAY

Viridian FLEXIBILITY YOUR WAY Viridian FLEXIBILITY YOUR WAY YOUR VIRIDIAN ACCOUNT EXPERIENCE THE DIFFERENCE Your Viridian Account is a premium, full-service, fee-based account offered by Raymond James, designed for clients investors

More information

Your Direct Connection Between the US and Canada

Your Direct Connection Between the US and Canada Caneda Transport Inc. Your Direct Connection Between the US and Canada Established in 1975. Caneda has been providing Quality, Professional, and Friendly carrier service for over 36 years. Company Profile

More information

IT S ABOUT PEOPLE SERVICE PROFITABILITY RELATIONSHIPS OPENING DOORS FOR PEOPLE

IT S ABOUT PEOPLE SERVICE PROFITABILITY RELATIONSHIPS OPENING DOORS FOR PEOPLE IT S ABOUT PEOPLE SERVICE PROFITABILITY RELATIONSHIPS OPENING DOORS FOR PEOPLE IT S ABOUT PEOPLE SUCCESSFUL ORGANIZATIONS ARE COMPRISED OF SUCCESSFUL INDIVIDUALS. IT S ABOUT PROFITABILITY THE NAME OF THE

More information

Five Predictive Imperatives for Maximizing Customer Value

Five Predictive Imperatives for Maximizing Customer Value Five Predictive Imperatives for Maximizing Customer Value Applying predictive analytics to enhance customer relationship management Contents: 1 Customers rule the economy 1 Many CRM initiatives are failing

More information

SATISFYING YOUR CUSTOMERS. Part 1. Best Practices and Technology that Anchors Your Business On Customer Loyalty. www.axisgp.

SATISFYING YOUR CUSTOMERS. Part 1. Best Practices and Technology that Anchors Your Business On Customer Loyalty. www.axisgp. SATISFYING YOUR CUSTOMERS Best Practices and Technology that Anchors Your Business On Customer Loyalty Part 1 www.axisgp.com (305) 418 9440 INTRODUCTION Satisfied customers are the foundation of a healthy

More information

THE FUTURE TARGETS OR OUTCOMES OF HR WORK:

THE FUTURE TARGETS OR OUTCOMES OF HR WORK: THE FUTURE TARGETS OR OUTCOMES OF HR WORK: INDIVIDUALS, ORGANIZATIONS, AND LEADERSHIP Dave Ulrich Professor,, University of Michigan and Partner, The RBL Group Copyright 2013 The RBL Group. Reprinted with

More information

ELAVON EXPERIENCES WITH THE ORACLE SALES CLOUD

ELAVON EXPERIENCES WITH THE ORACLE SALES CLOUD RESEARCH NOTE May 2014 ELAVON EXPERIENCES WITH THE ORACLE SALES CLOUD THE BOTTOM LINE The shift in computing towards the cloud and away from being within the four walls of an organization creates an opportunity

More information

Developing an Organisational Vision

Developing an Organisational Vision Ralph Lewis Associates 1 Developing an Organisational Vision Why do you exist as an organisation? Who do you serve? Where is the passion? What is the dream, Where is the fire, What is the spirit? www.ralphlewis.co.uk

More information

Embracing Consumer Buzz 1. Measurement Challenges for Marketers

Embracing Consumer Buzz 1. Measurement Challenges for Marketers Embracing Consumer Buzz Creates Measurement Challenges for Marketers Insights from auto buyers and travelers illustrate the first step in measuring consumer generated media overview It s a brave new marketing

More information

DATA DISCOVERY AND INTERACTIVE VISUALIZATION: AFFECT THRO THEIR EYES

DATA DISCOVERY AND INTERACTIVE VISUALIZATION: AFFECT THRO THEIR EYES DATA DISCOVERY AND INTERACTIVE VISUALIZATION: AFFECT THRO THEIR EYES October, 2015 Peter Krensky, Research Analyst, Analytics & Business Intelligence Report Highlights p2 p4 p5 p7 Pressures and challenges

More information

inflight entertainment tablet solutions wireless solutions digital & print production audio post production video post production music composition

inflight entertainment tablet solutions wireless solutions digital & print production audio post production video post production music composition inflight entertainment tablet solutions wireless solutions content digital & print production what we do audio post production video post production music composition green screen video technical consultation

More information

Where should DMOs spend their marketing budget?

Where should DMOs spend their marketing budget? Where should DMOs spend their marketing budget? International Seminar on Knowledge Sharing for Tourism Destinations Sandro Cuzzolin sandro.cuzzolin@amadeus.com Francisco Santos francisco.santos@amadeus.com

More information

Email Marketing Manager. MS National Centre, London

Email Marketing Manager. MS National Centre, London Job Title: Location: Reports to: Email Marketing Manager MS National Centre, London Head of Digital Introduction to MS Society The MS Society is the UK s leading MS charity. Since 1953, we ve been providing

More information

GE Capital Engaging employees: Using internal communications to drive success

GE Capital Engaging employees: Using internal communications to drive success GE Capital Engaging employees: Using internal communications to drive success viewpoint GE Capital Today s workforce is more distributed than ever. It s no longer unusual for organizations to position

More information

D A T A C E N T E R S R E A L E S T A T E A C Q U I S I T I O N S R E P O R T YEAR IN REVIEW 2 0 1 3 F I V E 9 S D I G I T A L

D A T A C E N T E R S R E A L E S T A T E A C Q U I S I T I O N S R E P O R T YEAR IN REVIEW 2 0 1 3 F I V E 9 S D I G I T A L DATA CENTERS REAL ESTATE ACQUISITIONS REPORT YEAR IN REVIEW 2013 FIVE 9S DIGITAL 2013 Year End Review Data center real estate acquisition activity for the full year 2013 yielded a total of $1.292 billion

More information

We work every day to protect investors.

We work every day to protect investors. FINRA at Work FINRA has offered me incredible opportunities to help protect the investing public. Every day, I am challenged by keeping up with the ever-changing securities market and working with colleagues

More information

What Tech Buyers Think TM

What Tech Buyers Think TM What Tech Buyers Think TM Who We Are Tech Buyer Perceptions, a division of the Perceptions Group, is a leader in providing the technology industry with research-based, tech buyer insight and data-driven

More information

LOOKING TO CHANGE ACCOUNTANTS?

LOOKING TO CHANGE ACCOUNTANTS? LOOKING TO CHANGE ACCOUNTANTS? 7 reasons why we are the firm to take... 2 WHAT DO YOU WANT FROM YOUR ACCOUNTANT? Before you make the decision to change accountants you really need to think about what you

More information

The Best Practices of High Performing Sales Teams: More from the Middle

The Best Practices of High Performing Sales Teams: More from the Middle The Best Practices of High Performing Sales Teams: More from the Middle By Steve Andersen, PMI President and Founder Fourth in a Series, September 2009 High Performing Sales Teams Increase Productivity

More information

SUNOVA CREDIT UNION BRAND STRATEGY

SUNOVA CREDIT UNION BRAND STRATEGY SUNOVA CREDIT UNION BRAND STRATEGY A collaboration by Sunova employees and members Collated by the Sunova Marketing Department Introduction What is a brand? Our brand is our promise to our members and

More information

Infor Inventory Intelligence for Healthcare

Infor Inventory Intelligence for Healthcare Healthcare Infor Inventory Intelligence for Healthcare Optimize your inventory levels In today's healthcare industry, you must always have the inventory you need when you need it. At the same time, in

More information

American Bankruptcy Institute Southeast Bankruptcy Workshop. National Association of Bankruptcy Trustees 2015 Annual Convention. August 27-29, 2015

American Bankruptcy Institute Southeast Bankruptcy Workshop. National Association of Bankruptcy Trustees 2015 Annual Convention. August 27-29, 2015 American Bankruptcy Institute Soueast Bankruptcy Workshop July 23-26, 2015 Ritz-Carlton Amelia Island Amelia Island, Florida National Association of Bankruptcy Trustees 2015 Annual Convention August 27-29,

More information

applicantone This one s for you.

applicantone This one s for you. 1860 Avenida Republica de Cuba Tampa, FL 33605 2233 West 190th Street Torrance, CA 90504 Phone: 888-327-6511 Fax: 888-216-1003 www.screeningone.com applicantone This one s for you. You re an HR professional

More information

ZAPPOS AND KRONOS: POWERED BY SERVICE

ZAPPOS AND KRONOS: POWERED BY SERVICE Zappos and Kronos: Powered by Service 1 ZAPPOS AND KRONOS: The Details POWERED BY SERVICE Author: Christa Degnan Manning, Senior Vice President, HfS Research December 2014 During the recent KronosWorks

More information

Marketing Plan. Achieving NECC Enrollment and Image Enhancement Goals. Supporting Existing College and Presidential Priorities Priorities 7/1/10

Marketing Plan. Achieving NECC Enrollment and Image Enhancement Goals. Supporting Existing College and Presidential Priorities Priorities 7/1/10 Marketing Plan 7/1/10 Achieving NECC Enrollment and Image Enhancement Goals Supporting Existing College and Presidential Priorities Priorities TABLE OF CONTENTS I. INTRODUCTION Page 3 II. ASSESSMENT: A.

More information

An Introduction to Organizational Maturity Assessment: Measuring Organizational Capabilities

An Introduction to Organizational Maturity Assessment: Measuring Organizational Capabilities International Public Management Association Assessment Council An Introduction to Organizational Maturity Assessment: Measuring Organizational Capabilities Selena Rezvani, M.S.W. Objectives Define and

More information

Accenture and Moven Join Forces to Transform Digital Banking Solutions

Accenture and Moven Join Forces to Transform Digital Banking Solutions Accenture and Moven Join Forces to Transform Digital Banking Solutions Joining Forces with Fintech Disruptors to Transform Digital Banking Solutions Accenture & Moven Partnership Digital Disruption is

More information

H i l l t o p S e c u r i t i e s C o r p o r a t e O v e r v i e w On Higher Ground

H i l l t o p S e c u r i t i e s C o r p o r a t e O v e r v i e w On Higher Ground Hi l ltop S e c u ri t i e s C orp or at e O v e rv i ew On Higher Ground HilltopSecurities On Higher Ground Relationships. Expertise. Passion. At HilltopSecurities, our goal is to provide solutions tailored

More information

Predictive Analytics Worksheet

Predictive Analytics Worksheet A PeopleFluent Worksheet Predictive Analytics Worksheet Using Data to Reveal Opportunities Analyze Past Performance to Predict Future Outcomes What do you know about predicting the future? In sports, winners

More information

The ITIL Service Desk. Common Sense Comes To Life. Version : 1.3 Date : August 13, 2003 : Pink Elephant Global Hosting Services www.pinkghost.

The ITIL Service Desk. Common Sense Comes To Life. Version : 1.3 Date : August 13, 2003 : Pink Elephant Global Hosting Services www.pinkghost. The ITIL Service Desk Common Sense Comes To Life Version : 1.3 Date : August 13, 2003 Location : Pink Elephant Global Hosting Services Table Of Contents 1 ITIL DEFINED... 3 2 ITIL S BUSINESS BENEFITS...

More information

The Ultimate Corporate Travel Company

The Ultimate Corporate Travel Company The Ultimate Corporate Travel Company Whilst you re looking after your business We ll look after your travel. www.theultimatetravelcompany.co.uk Who we are The Ultimate Travel Company is a travel company

More information

1.4. Ensuring people and communities know and understand these issues can help build trust and confidence in the Council and improve our reputation.

1.4. Ensuring people and communities know and understand these issues can help build trust and confidence in the Council and improve our reputation. Draft Communications Strategy -2018 1. Introduction and context 1.1. In the challenging and changing environment of local government, it s really important that regular, reliable and accurate information

More information

AT&T Device Support Center Holiday Operating Hours (November/December)

AT&T Device Support Center Holiday Operating Hours (November/December) AT&T Device Support Center Holiday Operating Hours (November/December) Alabama Thanksgiving 11/26 Mobile, AL Closed 9am 7pm 9am 6pm Closed 9am 6pm Closed Birmingham, AL Closed 9am 7pm 9am 6pm Closed 9am

More information

ATTORNEYS. Insurance Agents & Brokers Errors & Omissions. LewisBrisbois.com

ATTORNEYS. Insurance Agents & Brokers Errors & Omissions. LewisBrisbois.com ATTORNEYS Insurance Agents & Brokers Errors & Omissions Insurance Agents & Brokers Errors & Omissions The attorneys in our Insurance Agents & Brokers Errors & Omissions Practice Group practice in all our

More information

Social Impact Annual Report MTC. Management & Training Corporation

Social Impact Annual Report MTC. Management & Training Corporation Social Impact Annual Report MTC Management & Training Corporation A Leader In So MTC A Leader in Social Impact MTC is a leader in social impact. MTC s commitment to training and placing youth in quality

More information

Funding AVID. Resources for AVID Schools K-12

Funding AVID. Resources for AVID Schools K-12 Funding AVID Resources for AVID Schools K-12 Understand how to create a strong funding base Define funding sources Explore how to develop relationships and outreach to build support for AVID Goals of Presentation

More information

1. LEADERSHIP 90 INFORMATION & ANALYSIS STRATEGIC QUALITY PLANNING 4. HUMAN RESOURCE DEVELOPMENT & MANAGEMENT 150

1. LEADERSHIP 90 INFORMATION & ANALYSIS STRATEGIC QUALITY PLANNING 4. HUMAN RESOURCE DEVELOPMENT & MANAGEMENT 150 MANAGEMENT EFFECTIVENESS If you are interested in achieving quality management, service excellence and customer satisfaction, this is the audit used by Ritz Carlton to earn the national quality award.

More information

Identifying & Implementing Quick Wins

Identifying & Implementing Quick Wins Identifying & Implementing Quick Wins 1 Executive Summary........3 2 Introduction....... 5 3 Key Steps to Quick Wins....... 7 4 Sample Quick Wins...8 4.1 People Quick Wins... 8 4.2 Process Quick Wins......9

More information

Financial Services Industry Solutions. Winning in the financial services marketplace for banks and credit unions

Financial Services Industry Solutions. Winning in the financial services marketplace for banks and credit unions Financial Services Industry Solutions Winning in the financial services marketplace for banks and credit unions Financial services industry is now at a major changing point Banks and credit unions are

More information

Marathon's Marketing. Workshops. Jed and Vicki Taufer Workshops at HAVEN - Morton, IL

Marathon's Marketing. Workshops. Jed and Vicki Taufer Workshops at HAVEN - Morton, IL Marathon Launches NEW Monthly Events Newsletter Welcome to Marathon's new monthly Events Newsletter. Each month we'll deliver the hottest events and seminars taking place around the country all in one

More information

Benefits make up an important component of the employment. Employee Benefits in a Total Rewards Framework. article Business Case for Benefits

Benefits make up an important component of the employment. Employee Benefits in a Total Rewards Framework. article Business Case for Benefits article Business Case for Benefits Employee Benefits in a Total Rewards Framework Benefits represent one of the largest investments a company makes in its talent. However, our tendency can be to design,

More information

Airbnb: Generating $2 Billion in Potential Tax Revenue for America s Cities

Airbnb: Generating $2 Billion in Potential Tax Revenue for America s Cities Airbnb: Generating $2 Billion in Potential Tax Revenue for America s Cities Airbnb is a people-to-people platform of the people, by the people and for the people that was created during the Great Recession

More information

UNIFIED PAYMENTS IS ONE OF THE LEADING PROVIDERS OF BANKCARD PAYMENT PROCESSING SERVICES AND VALUE - ADDED SOLUTIONS IN THE UNITED STATES

UNIFIED PAYMENTS IS ONE OF THE LEADING PROVIDERS OF BANKCARD PAYMENT PROCESSING SERVICES AND VALUE - ADDED SOLUTIONS IN THE UNITED STATES UNIFIED PAYMENTS IS ONE OF THE LEADING PROVIDERS OF BANKCARD PAYMENT PROCESSING SERVICES AND VALUE - ADDED SOLUTIONS IN THE UNITED STATES www.unifiedpayments.com UNIFIED PAYMENTS AT A GLANCE DEAR MERCHANT,

More information