Provider Certification Programs January 2015

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1 Certification Overview The My Exchange Provider certification programs empower providers to understand how GHX products automate the ordering process, reduce manual work and eliminate barriers to get the right product at the right price at the right time. My Exchange Provider Product Specific Certifications These are base-level certification exams for any GHX user who wants to learn more about My Exchange products and receive recognition for certification. AP Center Order Center CCXpert Registration Center Reports My Exchange Provider Champion Certification Become a true GHX "Subject Matter Expert" for your facility and achieve a deeper level of overall understanding than base-level certification. To be a certified GHX Champion you must first be certified in at least Order Center. Below are the recommended tutorial(s) per certification to complete prior to the exam. AP Center Certification Details Tutorial Description Targeted Audience AP Center Overview Explain the purpose and functions of AP Center. View purchase orders and invoices. Configure your user profile. Finance, AP Manager & Invoice Management Reports Execute all invoice management reports in AP Center State the purpose and value of all invoice management reports in AP Center

2 Order Center Certification Details Order Center: Overview Order Management Reports Explain the difference between the GHX Exchange and My Exchange. Describe the five phases of exception management Articulate the difference between the five exception types. Manage your user profile. Use Order Center functionality such as yellow flags to work exceptions. Execute all order management reports in Order Center State the purpose and value of all order management reports in Order Center Order Center: Configuration Customize your Home Screen based on your User Profile preferences. Change your My Exchange Provider password. Add contacts to your Address Book. Create work lists for frequently accessed information. Manager MetaTrade: Overview Define the two types of trading partners Describe the flow of MetaTrade orders through the GHX Exchange and Order Center Explain the steps required for MetaTrade suppliers to acknowledge orders Use Order Center to view MetaTrade orders Utilize additional resources to drive MetaTrade utilization Manager

3 Registration Center Certification Details Overview Understand the value of Registration Center Have a high-level understanding of the boarding process Know where to look for vendor updates Feel comfortable navigating and customizing your view in Registration Center Recognize the Provider Hierarchy screen and all of the trading partner relationship information therein Boarding Initiate boarding requests for Integrated suppliers Initiate boarding requests for MetaTrade suppliers Respond to boarding requests Create contacts and update communication preferences Use reports to drive utilization Bulk Upload Name the two different Trading Partners for bulk upload. Demonstrate navigation and functionality for bulk upload. Add multiple account numbers and/or business processes to multiple Suppliers. Validate data before it s loaded.

4 CCXpert Certification Details CCXpert: Overview Explain the purpose of CCXpert. Define the contract price match logic. Summarize the functionality included on each tab in CCXpert Configure My Notifications to meet individual needs Find and run related reports Buyers, Purchasing Manager, Director of Materials Management, Contract Managers & and Value Analyst CCXpert: Uploading Contracts Explain the difference between a local and GPO contract Perform the necessary steps to upload a local contract Perform the necessary steps to link a direct and distributed contract Contract Managers CCXpert: Configuration Explain how adjustments are different from surcharges Describe the hierarchy for how adjustments and surcharges are applied in CCXpert Create a new vendor and contract adjustments Modify your price validation hierarchy Manage your notifications in CCXpert Contract Managers

5 My Exchange Reports Certification Details Order Management Reports Execute all order management reports in Order Center State the purpose and value of all order management reports in Order Center Provider Invoice Management Reports Execute all invoice management reports in AP Center State the purpose and value of all invoice management reports in AP Center Provider CCXpert: Overview Within the CCXpert: Overview tutorial, jump to the Reports section to learn how to find and run contract-related reports in CCXpert and Order Center. Boarding Within the Registration Center tutorial, jump to the Reporting section to learn how to find and run trading partner management reports in Registration Center. My Exchange Champion Certification Details Certifications Description Target Audience AP Center Order Center CCXpert Registration Center My Exchange Reports Extend your GHX knowledge beyond a single product by completing the Champion certification. GHX Super Users Must first hold at least an Order Center Certification My Exchange Provider Certification Process Complete the following steps: Complete the recommended tutorials related to a given certification, available on Customer Center. ghxeducation@ghx.com to register for the exam. Provide your full name, role and . An will be sent from ghxeducation@ghx.com with your certification registration details. Access and complete the exam with 80% or higher (3 attempts open book policy). Receive a congratulations with your certificate attached.