FortiExplorer v2.5 Build 1079 User Guide

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1 FortiExplorer v2.5 Build 1079 User Guide

2 FortiExplorer v2.5 Build 1079 User Guide October 21, Copyright 2014 Fortinet, Inc. All rights reserved. Fortinet, FortiGate, FortiCare and FortiGuard, and certain other marks are registered trademarks of Fortinet, Inc., and other Fortinet names herein may also be registered and/or common law trademarks of Fortinet. All other product or company names may be trademarks of their respective owners. Performance and other metrics contained herein were attained in internal lab tests under ideal conditions, and actual performance and other results may vary. Network variables, different network environments and other conditions may affect performance results. Nothing herein represents any binding commitment by Fortinet, and Fortinet disclaims all warranties, whether express or implied, except to the extent Fortinet enters a binding written contract, signed by Fortinet s General Counsel, with a purchaser that expressly warrants that the identified product will perform according to certain expressly-identified performance metrics and, in such event, only the specific performance metrics expressly identified in such binding written contract shall be binding on Fortinet. For absolute clarity, any such warranty will be limited to performance in the same ideal conditions as in Fortinet s internal lab tests. Fortinet disclaims in full any covenants, representations,and guarantees pursuant hereto, whether express or implied. Fortinet reserves the right to change, modify, transfer, or otherwise revise this publication without notice, and the most current version of the publication shall be applicable. Fortinet Document Library Fortinet Video Library Customer Service & Support Training Services FortiGuard Document Feedback docs.fortinet.com video.fortinet.com support.fortinet.com training.fortinet.com fortiguard.com techdocs@fortinet.com

3 Table of Contents Change Log... 5 Introduction... 6 Supported models... 6 FortiExplorer v2.5 Build 1079 support... 7 Download FortiExplorer... 7 Firmware image checksums... 8 Installing FortiExplorer... 9 Installing FortiExplorer... 9 Microsoft Windows install... 9 Mac OS X install Configuration options Updating FortiExplorer and firmware Register your device from FortiExplorer Setup Wizard System settings Admin password Time zone Network Internet WAN connection LAN settings Security Schedule Internet access policy Remote VPN Configuration Summary FortiCloud Device Management Options Connecting to the Web-based Manager Connecting to the CLI console Firmware Add model Download firmware images Uploaded firmware DLP Watermark Tool Using the DLP watermark tool Apply watermark output message Page 3

4 FortiExplorer command line Watermark tool Create a filter in FortiOS USB Serial Console Supported models Accessing the USB serial console menu FortiGate BIOS menu Get firmware image from TFTP server Format boot device Configuration and information menu Boot with backup firmware and set as default Quit menu and continue to boot Display this list of options FortiAP BIOS menu Get OS image from TFTP server Quit this menu and continue to boot with default OS Display this list of options FortiSwitch BIOS menu Get firmware image from TFTP server Format boot device Configuration and information menu Boot with backup firmware and set as default Quit menu and continue to boot Display this list of options Fortinet Hardware Quick Inspection (HQIP) FortiCamera Configuration Supported models Detect FortiCamera Table of Contents Page 4 FortiExplorer v2.5 Build 1079 User Guide

5 Change Log Date Change Description Initial release Added supported file type information for Watermark tool Added USB Console Access chapter Updated for v2.3 build Updated for v2.5 build Page 5

6 Introduction FortiExplorer is a standalone software solution that allows you to connect to your Fortinet device using the USB interface of your management computer. FortiExplorer provides direct access to the FortiOS setup wizard, Web-based Manager, and CLI console. FortiExplorer also provides useful tools to allow you to manage firmware versions for various managed devices and a watermark tool which can be used to apply a watermark signature to confidential files. Not all FortiExplorer features mentioned in this document are available for all Fortinet device models. Supported models FortiExplorer v2.5 build 1079 supports the following models. Table 1: Supported models FortiGate FortiWiFi FortiGate Rugged FortiGateVoice FortiSwitch FortiAP FortiCamera FG-20C, FG-20C-ADSL-A, FG-30D, FG-30D-POE, FG-40C, FG-60C, FG-60C-POE, FG-60C-SFP, FG-60D, FG-60D-3G4G, FG-60D-POE, FG-70D, FG-90D, FG-90D-POE, FG-92D, FG-94D-POE, FG-100D, FG-140D, FG-140D-POE, FG-140D-POE-T1, FG-200D, FG-200D-POE, FG-240D, FG-240D-POE, FG-280D-POE, FG-300C, FG-300D, FG-500D, FG-600C, FG-800C, FG-1000C, FG-1000D, FG-1200D, FG-1500D, FG-3240C, FG-3600C, FG-3700D FWF-20C, FWF-20C-ADSL-A, FWF-30D, FWF-30D-POE, FWF-40C, FWF-60C, FWF-60CM, FWF-60CM-3G4G-B, FWF-60CX-ADSL-A, FWF-60D, FWF-60D-3G4G, FWF-60D-POE, FWF-90D, FWF-90D-POE, FWF-92D FGR-60D FGV-70D4 FS-28C, FS-324B-POE, FS-348B, FS-448B FAP-11C, FAP-28C. FCM-20A, FCM-MB13, FCM-OB20 See the FortiExplorer v2.5 Build 1079 Release Notes for additional information on FortiExplorer. Page 6

7 FortiExplorer v2.5 Build 1079 support The following table lists FortiExplorer v2.5 Build 1079 product integration and support information. Table 2: FortiExplorer v2.5 Build 1079 support FortiOS v5.2.0 and later v5.0.3 and later FortiSwitch OS v2.0.0 and later FortiAP v5.2.0 and later v5.0.4 and later Download FortiExplorer FortiExplorer is available for download from the Customer Service & Support web site ihttps://support.fortinet.com in firmware images and from the Fortinet Resource Center FortiExplorer is available for both Microsoft Windows and Mac OS X computers. The Watermark Tool is available for FortiExplorer v2.5 Build 1079 for Microsoft Windows only. You can download the following FortiExplorer software from the Customer Service & Support portal. Microsoft Windows (XP, Vista, 7, 8, 8.1) FortiExplorerSetup_xp_ exe This image includes the FortiExplorer executable, the Microsoft Windows USB driver library, and.net framework library. FortiExplorerSetup_win_ msi This image includes the FortiExplorer MSI file. FortiExplorerSetup_win_upgrade_ msi This image includes the FortiExplorer MSI file and the Microsoft Windows USB driver library. This upgrade image can be used on all Microsoft Windows operating systems. FortiExplorer_OnlineInstaller_ exe This image is an online installer for FortiExplorer. When run, it will download the full installer from the FortiGuard Distribution Servers (FDS). This image can be used on a Microsoft Windows 7 operating system. Introduction Page 7 FortiExplorer v2.5 Build 1079 User Guide

8 Mac OS X (v10.6 Snow Leopard, v10.7 Lion, v10.8 Mountain Lion, v10.9 Mavericks, v10.10 Yosemite) FortiExplorer dmg This image includes the FortiExplorer executable, the Mac OS X USB driver library, and.net framework library. FortiExplorer_OnlineInstaller dmg This image is an online installer for FortiExplorer. When run, it will download the full installer from the FortiGuard Distribution Servers (FDS). Firmware image checksums The MD5 checksums for all Fortinet software and firmware releases are available at the Customer Service & Support portal, After logging in select Download > Firmware Image Checksums, enter the image file name including the extension, and select Get Checksum Code Introduction Page 8 FortiExplorer v2.5 Build 1079 User Guide

9 Installing FortiExplorer FortiExplorer provides a user-friendly tool that you can use to configure a FortiGate unit over a standard USB connection, rather than using a console cable or Ethernet connection. Figure 1: Example connection to device When using the FortiExplorer setup wizard for the first time, ensure the FortiGate unit is using its factory default settings. Do not connect the USB cable until after FortiExplorer has been installed. The following topics are discussed in this section: Installing FortiExplorer Configuration options Updating FortiExplorer and firmware Register your device from FortiExplorer Installing FortiExplorer FortiExplorer v2.5 Build 1079 is available for Microsoft Windows XP, Vista, 7, 8, and 8.1. FortiExplorer v2.5 Build 1079 is available for Mac OS X v10.6 Snow Leopard, v10.7 Lion, v10.8 Mountain Lion, v10.9 Mavericks, and v10.10 Yosemite. Microsoft Windows install To install FortiExplorer on a Microsoft Windows workstation: 1. Double-click the.msi or.exe file and follow the instructions on-screen. If loading from the CD, select the appropriate version for your operating system. 2. Connect the USB cable to the FortiGate unit and then to the management computer. Page 9

10 3. The FortiExplorer Fortinet Device Easy Configuration Utility opens when the USB cable is connected. Select Install the hardware automatically and select Next. 4. After a moment, FortiExplorer will launch. Mac OS X install To install FortiExplorer on a Mac OS X workstation: 1. Double-click the.dmg file and drag the FortiExplorer program file into the Applications folder. 2. Connect the USB cable to the FortiGate unit and then to the management computer. 3. Double-click the FortiExplorer icon to launch the application. Configuration options With FortiExplorer, you are provided a number of options on how to configure the FortiGate unit, depending on your level of comfort with various interfaces. The below image shows the FortiExplorer tool connected to a FortiGate 60C device. Figure 2: FortiExplorer tool Updating FortiExplorer and firmware FortiExplorer may be automatically updated from time to time. Select the checkbox at the bottom of the page to remember the device and check for updates with FDS automatically. Installing FortiExplorer Page 10 FortiExplorer v2.5 Build 1079 User Guide

11 FortiExplorer will also monitor firmware updates for your devices and provide an alert when one is available. FortiExplorer lists the three most recent firmware images that are available for your device on the main page. Register your device from FortiExplorer You can use FortiExplorer to register your Fortinet device. By registering your device, you can download firmware images, receive FortiGuard service updates including virus and attack definitions, VCM updates, and access Fortinet Customer Service & Support. You can select to register the device to an existing FortiCare account, see Figure 3, or you can create a new FortiCare account, see Figure 4. To register the device to an existing FortiCare account, select Existing FortiCare User - FortiCare Login, enter your FortiCare username and password, select the country in the drop-down menu, select the reseller in the drop-down menu, and select Register. Figure 3: Register device to existing FortiCare account Installing FortiExplorer Page 11 FortiExplorer v2.5 Build 1079 User Guide

12 To create a new FortiCare account, select New User - Create FortiCare Account, enter the applicable information in the required fields and select Register. Figure 4: Register device to new FortiCare account Once registration is complete, the device will reflect a Registered status on the FortiExplorer home page. Installing FortiExplorer Page 12 FortiExplorer v2.5 Build 1079 User Guide

13 Setup Wizard FortiExplorer allows you to configure your FortiGate unit using the setup wizard in FortiOS from the FortiExplorer shell. The setup wizard is intended for initial configuration of your device and includes basic settings. This feature is not available on all device types. Options in the setup wizard will vary based on the firmware version, device type, and features the device supports. This chapter provides an overview of the options for a FortiGate 60C running FortiOS v Select Setup Wizard in the left-hand devices menu and log in to your device. The default login credentials are admin/no password. System settings Device system settings include setting the admin password, and setting time zone information. Admin password Time zone Select the checkbox to change the admin password. The default password is no password, leave the Old Password field blank and enter the new password. Changing the password will require re-authentication when the setup wizard is complete. Select the appropriate time zone for your location in the drop-down menu. Network Network settings include the Internet WAN connection and LAN settings. The network menu is determined by the WAN topology selection. Menu items that are not applicable to the topology selected will not be available. Page 13

14 Internet WAN connection Select the connection type for your Internet connection. Select one of the following: DHCP, if your ISP automatically assigns you a dynamic IP address Static IP, if your ISP assigns you a specific IP address or a group of addresses Enter the IP address, netmask, default gateway IP address, and DNS server IP address for WAN1. PPPoE, if your ISP provided you with client software, a username, and a password Enter the PPPoE username and password. Contact your Internet service provider (ISP) if you are unsure which Internet connection type to select for your primary WAN connection. LAN settings One this page you can configure LAN settings. Enter the IP address and netmask for the internal interface or leave the default values. Select the checkbox to enable DHCP and enter the start and end IP address. Security Schedule Security settings include schedule, Internet access policy, and remote VPN settings. On the you can configure the Internet access schedule. You can select to enable Internet access to a specified schedule or set to allow access always. Internet access policy This policy will enable Internet connectivity for the internal LAN and WiFi interfaces. The selected traffic forwarding and UTM inspection options be applied to this policy. You can configure the following settings: Enable Network Address Translation (NAT) Block viruses and malicious content Enable Parental Control for Web Filtering Monitor application usage and block unproductive applications. The FortiGate setup wizard deletes all security policies and adds a single security policy configured by the wizard to allow Internet access from the Internal network. Setup Wizard Page 14 FortiExplorer v2.5 Build 1079 User Guide

15 Remote VPN Select the checkbox to allow remote VPN access. You can configure up to three users and select either SSL VPN or IPsec VPN. When selecting SSL VPN you can configure up to five SSL VPN bookmarks. When selecting IPsec VPN, enter the pre-shared key. Configuration Summary FortiCloud Configuration settings include summary and FortiCloud settings. The summary page allows you to verify the settings configured in the setup wizard before committing the changes. In this page you can also select to print FortiClient VPN setup instructions. Select Configure to save the settings to the device. In the FortiCloud page you can configure the device to send logs to your FortiCloud account. Once the setup wizard in finished, you will be prompted to log back into the device. Setup Wizard Page 15 FortiExplorer v2.5 Build 1079 User Guide

16 Device Management Options After installing and setting up the basic settings for your device, you can use FortiExplorer to connect to the device s Web-based Manager and CLI console for ongoing administration. The following topics are discussed in this section: Connecting to the Web-based Manager Connecting to the CLI console Connecting to the Web-based Manager To connect to the device Web-based Manager, go to Devices > Web-based Manager, and enter your username and password. Optionally, select Tools > Web-based Manager to launch a web browser session with the device on : When accessing the Web-based Manager from within the FortiExplorer shell, you can access detailed content-sensitive online help that displays for the current Web-based Manager page. Configuration changes made in the Web-based Manager take effect immediately, without resetting the device of interrupting service. Figure 5: Web-based Manager device access For more information on configuring your FortiOS device see the FortiOS Handbook 5.0. Page 16

17 Connecting to the CLI console The command line interface (CLI) is an alternative method of configuring the FortiGate unit. The CLI complements the web-based manager in that it not only has the same configuration options, but additional settings not available through the web-based manager. The CLI contains commands and sub-commands that are used to configure a feature s settings, and you can upload batches of commands from a text file. To connect to the device command line interface, go to Devices > Command-line Interface, and enter your username and password. Optionally, select Tools > Command-line Interface to launch a Telnet session window on Figure 6: CLI console device access For more information on using the CLI console see the CLI Reference for FortiOS 5.0. Device Management Options Page 17 FortiExplorer v2.5 Build 1079 User Guide

18 Firmware You can use FortiExplorer to store and monitor firmware versions for managed Fortinet devices. FortiExplorer will display the three most recent builds for the device. You can select Download, enter your FortiCare username and password, and download the firmware image to FortiExplorer. Optionally, you can download specific firmware images from the Customer Service & Support website and upload the image to FortiExplorer. The following topics are discussed in this section: Add model Download firmware images Uploaded firmware Add model Select Add Model in the toolbar to add device models to the Monitored Firmware page. In FortiExplorer v2.5 Build 1079 you can add the following devices: Table 3: Supported models FortiGate FortiWiFi FortiGateVoice FortiAP FG-20C, FG-20C-ADSL-A, FG-30D, FG-30D-POE, FG-40C, FG-60C, FG-60C-POE, FG-60C-SFP, FG-60D, FG-60D-POE, FG-70D, FG-90D, FG-90D-POE, FG-94D-POE, FG-100D, FG-140D, FG-140D-POE, FG-140D-POE-T1, FG-200D, FG-240D, FG-280D-POE, FG-300C, FG-300D, FG-600C, FG-800C, FG-1000C, FG-1000D, FG-3240C, FG-3600C FWF-20C, FWF-20C-ADSL-A, FWF-30D, FWF-30D-POE, FWF-40C, FWF-60C, FWF-60CM, FWF-60CX-ADSL-A, FWF-60D, FWF-60D-POE, FWF-90D, FWF-90D-POE FGV-70D4 FAP-11C, FAP-28C. Download firmware images When selecting to download a firmware image, you will be prompted to enter your FortiCare account credentials. The firmware image will be saved to FortiExplorer. Only the three most current firmware versions are displayed in Online Updates. When connected to the FortiGate device you can select to Install the firmware image. Before upgrading or downgrading the device, always read and review the applicable Firmware Release Notes. The Firmware Release Notes are available on the Customer Service & Support site in the file folder that contains firmware images. The Release Notes include support information, special notices, supported upgrade and downgrade paths, resolved and known issues for the firmware release. Page 18

19 Uploaded firmware Optionally, you can upload firmware image.out files that you have downloaded from the Customer Service & Support site into the FortiExplorer shell. You can upload firmware image files for any monitored device. When connected to the FortiGate device you can select to Install the firmware image. Before upgrading or downgrading the device, always read and review the applicable Firmware Release Notes. The Firmware Release Notes are available on the Customer Service & Support site in the file folder that contains firmware images. The Release Notes include support information, special notices, supported upgrade and downgrade paths, resolved and known issues for the firmware release. Firmware Page 19 FortiExplorer v2.5 Build 1079 User Guide

20 DLP Watermark Tool Watermarking is essentially marking files with a digital pattern to mark the file as being proprietary to a specific company. The Watermark tool will apply a digital watermark to the file. You can also select to add the watermark to an entire directory. The tool adds a small (approximately 178 bytes) pattern to the file that is recognized by the DLP watermark filter configured on your FortiOS device. The following file types are supported:.txt,.pdf,.doc,.xls,.ppt,.docx,.pptx, and.xlsx. The Watermark Tool is available for FortiExplorer v2.5 Build 1079 for Microsoft Windows only. Watermarks can only be removed using the command line Watermark tool. The following topics are discussed in this section: Using the DLP watermark tool Create a filter in FortiOS Using the DLP watermark tool You can use the FortiExplorer DLP watermark tool to apply a corporate identifier to a specific file or directory. Apply a DLP watermark to a specific file: 1. Select Tools > DLP Watermark in the left hand menu. You can select to apply the watermark to a specific file or to an entire directory. 2. Select the search icon to the right of the Select File field and browse for the file on your workstation. 3. Select the sensitivity level in the drop-down menu. Select one of the following: Critical, Private, or Warning. 4. Enter the corporate identifier in the Identifier field. The identifier can include 26 alpha-numeric and special characters. 5. Select the search icon to the right of the Output Directory field and browse for a folder on your workstation to save the watermarked file. Page 20

21 6. Select Apply Watermark to apply the watermark to the selected file or directory. You can apply multiple Watermarks to a file or directory. Apply watermark output message The following is an example output message generated by FortiExplorer when applying a watermark to a specific file. > fortinet-watermark-win.exe -v -f "C:\Users\username\Desktop\FEXP\FortiExplorer_25_RN_253431\Outp ut\fortiexplorer-v2.5-release-notes.pdf" -i "FTNTPrivateAndConfidentialFTNT" -l "Private" -o "C:\Users\username\Desktop" --> 'C:\Users\username\Desktop\FEXP\FortiExplorer_25_RN_253431\Outp ut\fortiexplorer-v2.5-release-notes.pdf' file(s) processed. (success = 1, failure = 0) FortiExplorer command line Watermark tool FortiExplorer v2.5 Build 1079 installer includes a command line Watermark tool, fortinet-watermark-win.exe. This file is located in the C: > Program Files > Fortinet > FortiExplorer directory. This tool can be launched from the Administrator Command Prompt and can be used to add or delete Watermarks. The following syntax lists usage and options available in this tool: C:\>fortinet-watermark-win.exe USAGE: fortinet-watermark-win.exe <options> -f <file name> -i <identifier> -l <sensitivity level> fortinet-watermark-win.exe <options> -d <directory> -i <identifier> -l <sensitivity level> Options: -h print help -v verbose information -I inplace watermarking (don't copy file) -o output directory -e encode <to non-readable> -a add additional watermark (by default replaces watermarks existing watermarks) -D delete all watermarks DLP Watermark Tool Page 21 FortiExplorer v2.5 Build 1079 User Guide

22 Create a filter in FortiOS You need to create a filter in FortiOS to recognize the watermark that you added using the FortiExplorer watermark tool. To create a DLP filter on your FortiOS device: 1. Select Security Profiles > Data Leak Prevention. 2. Select Create New in the toolbar. The New Filter window opens. 3. In Filter, select Files and set Watermark Sensitivity to Private. In the Corporate Identifier field enter the text added in Identifier field in FortiExplorer. 4. Select the services that you want to examine. 5. Select the action to take when the watermark is detected. The options include: None, Log Only, Block, or Quarantine IP Address (for x Minutes). 6. Select OK to save the setting. 7. Apply the DLP Sensor to the applicable firewall policies. DLP Watermark Tool Page 22 FortiExplorer v2.5 Build 1079 User Guide

23 USB Serial Console In FortiExplorer v2.2 build 1046 or later, you can access the BIOS configuration menu from within the FortiExplorer shell. The USB serial console is available for devices which do not have a hardware console port. Supported models The following models support this feature. Table 4: Supported models FortiGate FortiWiFi FortiGate Rugged FortiGateVoice FortiSwitch FortiAP FG-20C, FG-20C-ADSL-A, FG-30D, FG-30D-POE, FG-60D, FG-60D-POE, FG-60D-3G4G, FG-70DFG-90D, FG-90D-POE FWF-20C, FWF-20C-ADSL-A, FWF-30D, FWF-30D-POE, FWF-60D, FWF-60D-POE, FWF-60D-3G4G, FWF-90D, FWF-90D-POE FGR-60D FGV-70D4 FS-28C FAP-11C, FAP-28C Accessing the USB serial console menu You can access the USB serial console menu from within the FortiExplorer shell. On device boot you will be prompted to press any key to interrupt the boot sequence and enter the BIOS menu. To access the USB serial console BIOS menu: 1. Install FortiExplorer and launch the application. 2. Connect the management computer to the Fortinet device using the USB cable that was included in the box. 3. Power on the Fortinet device. 4. At the prompt, press any key. FortiGate BIOS menu To enter the BIOS menu, press any key at the Press any key to display configuration menu... screen. If you do not press a key, the device will continue to boot. The time required to complete the boot is dependent on the system BIOS. Page 23

24 The following options are available in the FortiGate BIOS menu: [G]: Get firmware image from TFTP server. [F]: Format boot device. [I]: Configuration and information. [B]: Boot with backup firmware and set as default. [Q]: Quit menu and continue to boot. [H]: Display this list of options. Get firmware image from TFTP server You can upload a new firmware image to your FortiGate device in the BIOS menu. Download the firmware image from the Customer Service & Support FTP portal. In the portal you can verify the MD5 checksum of firmware image you downloaded. Place the firmware image in the root directory of your TFTP server and configure a static IP address on the network adapter of the management computer. To load a new firmware image from a TFTP server: 1. Select G in the BIOS menu to start firmware download. The console displays: Please connect TFTP server to Ethernet port WAN1. Enter TFTP server address [ ]: 2. Enter the IP address of the management computer running the TFTP server and select Enter. The console displays: Enter Local Address [ ]: 3. Enter an unused IP address that is on the same subnet as the TFTP server and select Enter. The console displays: Enter firmware image file name [image.out]: 4. Enter the firmware image file name and select Enter. 5. The FortiGate unit installs the new firmware image and restarts, The installation may take a few minutes to complete. Windows Firewall may block the TFTP connection. If you experience issues when attempting to TFTP the firmware image, either disable Windows Firewall on your management computer or configure to allow these connections. Format boot device You can format the boot device in the BIOS configuration menu. To format the boot device: 1. Select F in the BIOS menu to format the boot device. The console displays: It will erase data in boot device. Continue? [yes/no] 2. In the prompt, enter yes and select Enter. 3. The console displays: Formatting... Done USB Serial Console Page 24 FortiExplorer v2.5 Build 1079 User Guide

25 4. Once complete, the configuration menu is displayed. Configuration and information menu To access the configuration and information menu, press I in the BIOS menu. In this menu, you can configure the serial port baudrate, set the image download port, enable or diable DHCP, and display hardware information. The following options are available in this menu: [S]: Set serial port baudrate (will take effect on next boot). [T]: Set image download port (will take effect now and on next boot). [C]: Set DHCP enable (will take effect now and on next boot). [I]: Display hardware information. [Q]: Quit this menu. [H]: Display this list of options. Set serial port baudrate Select S to set the serial port baudrate, select 0-4, and select Enter to save the setting. The default serial port baudrate is 0: [S]: Set serial port baudrate (will take effect on next boot). 0: : : : : Enter baudrate option [9600]: Set image download port Select T to set the image download port. The default image download port may vary depending on the device model. [T]: Set image download port (will take effect now and on next boot). 0: Any of port 1-7 1: WAN1 2: WAN2 Enter image download port number [WAN1]: Enable or disable DHCP Select C to set DHCP as enabled or disabled. If you do not have a DHCP server enabled on your management computer, set the DHCP server to disabled. [C]: Set DHCP enable (will take effect now and on next boot). Current setting: Enabled Please select DHCP setting [1]: Enable DHCP [2]: Disable DHCP Display hardware information Select I to display hardware information. This menu option displays CPU, model, memory, and BIOS information. USB Serial Console Page 25 FortiExplorer v2.5 Build 1079 User Guide

26 Quit the configuration and information menu Select Q to quit the configuration and information menu and return to the main BIOS menu. Display the list of options Select H to display the list of options in this menu. Boot with backup firmware and set as default For devices with two partitions, you can select B to boot with the firmware image on the backup partition. [B]: Boot with backup firmware and set as default. Loading backup firmware from boot device... Reinitializing... Quit menu and continue to boot To quit the BIOS menu and continue to boot, select Q. [Q]: Quit menu and continue to boot. Display this list of options [H]: Display this list of options. FortiAP BIOS menu To enter the BIOS menu, press any key at the Hit any key to stop autoboot screen. If you do not press a key, the device will continue to boot. The time required to complete the boot is dependent on the system BIOS. The following options are available in the FortiAP configuration menu: [G]: Get OS image from TFTP server. [Q]: Quit menu and continue to boot with default OS. [H]: Display this list of options. Get OS image from TFTP server. You can upload a new firmware image to your FortiAP device in the BIOS menu. Download the firmware image from the Customer Service & Support FTP portal. In the portal you can verify the MD5 checksum of firmware image you downloaded. Place the firmware image in the root directory of your TFTP server and configure a static IP address on the network adapter of the management computer. USB Serial Console Page 26 FortiExplorer v2.5 Build 1079 User Guide

27 To load a firmware image from a TFTP server: 1. Select G in the BIOS menu to start firmware download. The console displays: Please connect TFTP server to Ethernet port WAN1. Enter TFTP server address [ ]: 2. Enter the IP address of the management computer running the TFTP server and select Enter. The console displays: Enter Local Address [ ]: 3. Enter an unused IP address that is on the same subnet as the TFTP server and select Enter. The console displays: Enter firmware image file name [image.out]: 4. Enter the firmware image file name and select Enter. 5. The FortiAP unit installs the new firmware image and restarts, The installation may take a few minutes to complete. Windows Firewall may block the TFTP connection. If you experience issues when attempting to TFTP the firmware image, either disable Windows Firewall on your management computer or configure to allow these connections. Quit this menu and continue to boot with default OS Select Q to quit this menu and continue to boot with the default OS. Display this list of options Select H to display the list of menu options. FortiSwitch BIOS menu To enter the BIOS menu, press any key at the Press any key to display configuration menu... screen. If you do not press a key, the device will continue to boot. The time required to complete the boot is dependent on the system BIOS. The following options are available in the FortiSwitch BIOS menu: [G]: Get firmware image from TFTP server. [F]: Format boot device. [I]: Configuration and information. [B]: Boot with backup firmware and set as default. [Q]: Quit menu and continue to boot. [H]: Display this list of options. USB Serial Console Page 27 FortiExplorer v2.5 Build 1079 User Guide

28 Get firmware image from TFTP server. You can upload a new firmware image to your FortiSwitch device in the BIOS menu. Download the firmware image from the Customer Service & Support FTP portal. In the portal you can verify the MD5 checksum of firmware image you downloaded. Place the firmware image in the root directory of your TFTP server and configure a static IP address on the network adapter of the management computer. To load a firmware image from a TFTP server: 1. Select G in the BIOS menu to start firmware download. The console displays: Please connect TFTP server to Ethernet port WAN1. Enter TFTP server address [ ]: 2. Enter the IP address of the management computer running the TFTP server and select Enter. The console displays: Enter Local Address [ ]: 3. Enter an unused IP address that is on the same subnet as the TFTP server and select Enter. The console displays: Enter firmware image file name [image.out]: 4. Enter the firmware image file name and select Enter. 5. The FortiSwitch unit installs the new firmware image and restarts, The installation may take a few minutes to complete. Windows Firewall may block the TFTP connection. If you experience issues when attempting to TFTP the firmware image, either disable Windows Firewall on your management computer or configure to allow these connections. Format boot device You can format the boot device in the BIOS configuration menu. To format the boot device: 1. Select F in the BIOS menu to start the format. The console displays: It will erase data in boot device. Continue? [yes/no] 2. In the prompt, enter yes and select Enter. 3. The console displays: Formatting... Done 4. Once complete, the configuration menu is displayed. Configuration and information menu To access the configuration and information menu, press I in the BIOS menu. In this menu, you can configure the serial port baudrate, set the image download port, enable or diable DHCP, and display hardware information. USB Serial Console Page 28 FortiExplorer v2.5 Build 1079 User Guide

29 The following options are available in this menu: [S]: Set serial port baudrate (will take effect on next boot). [T]: Set image download port (will take effect now and on next boot). [C]: Set DHCP enable (will take effect now and on next boot). [I]: Display hardware information. [Q]: Quit this menu. [H]: Display this list of options. Set serial port baudrate Select S to set the serial port baudrate, select 0-4, and select Enter to save the setting. The default serial port baudrate is 0: [S]: Set serial port baudrate (will take effect on next boot). 0: : : : : Enter baudrate option [9600]: Set image download port Select T to set the image download port. The default image download port may vary depending on the device model. [T]: Set image download port (will take effect now and on next boot). 0: Any of port 1-7 1: WAN1 2: WAN2 Enter image download port number [WAN1]: Enable or disable DHCP Select C to set DHCP as enabled or disabled. If you do not have a DHCP server enabled on your management computer, set the DHCP server to disabled. [C]: Set DHCP enable (will take effect now and on next boot). Current setting: Enabled Please select DHCP setting [1]: Enable DHCP [2]: Disable DHCP Display hardware information Select I to display hardware information. This menu option displays CPU, model, memory, and BIOS information. Quit the configuration and information menu Select Q to quit the configuration and information menu and return to the main BIOS menu. Display the list of options Select H to display the list of options in this menu. USB Serial Console Page 29 FortiExplorer v2.5 Build 1079 User Guide

30 Boot with backup firmware and set as default For devices with two partitions, you can select B to boot with the firmware image on the backup partition. [B]: Boot with backup firmware and set as default. Loading backup firmware from boot device... Reinitializing... Quit menu and continue to boot To quit the BIOS menu and continue to boot, select Q. [Q]: Quit menu and continue to boot. Display this list of options [H]: Display this list of options. Fortinet Hardware Quick Inspection (HQIP) You can run the Fortinet Hardware Quick Inspection (HQIP) test from the USB Serial Console in FortiExplorer. You can obtain the HQIP image from Technical Support. To run the Fortinet Hardware Quick Inspection (HQIP) test: 1. Power on the device and enter the BIOS menu by pressing any key at the prompt. 2. Select [G]: Get firmware image from TFTP server in the configuration menu. See Get firmware image from TFTP server for information on loading an image from a TFTP server. 3. The FortiGate will import the HQIP firmware image from the TFTP server. 4. When prompted, select R to run the HQIP firmware image without saving. 5. In the FortiExplorer shell, select Devices > Command-line Interface and login to the device using the username admin with no password. 6. Enter the following CLI command at the FortiTest prompt to start the HQIP test: diagnose hqip start 7. Wire the network ports as indicated for the NIC loopback test, install a USB key, and press any key to continue. The HQIP completes the following tests. BIOS Integrity Check System Configuration Check Memory Test CPU Test CPU/Memory Performance Test FortiASIC Test USB Test Boot Device Test Hard Disk Test Network Interface Controller Test NPU DDR Memory Test LED Test USB Serial Console Page 30 FortiExplorer v2.5 Build 1079 User Guide

31 Reset Button Test 8. When complete, the HQIP report is displayed. Save the full output and submit to Technical Support with your support ticket. 9. Reboot the system using the execute reboot CLI command. The device will reboot and load the regular FortiOS firmware image. USB Serial Console Page 31 FortiExplorer v2.5 Build 1079 User Guide

32 FortiCamera Configuration Supported models The following models support this feature. Table 5: Supported models FortiCamera FCM-20A, FCM-MB13, FCM-OB20 Detect FortiCamera In FortiExplorer v2.4 build 1075 or later, you can view and configure FortiCamera from within the FortiExplorer shell. Figure 7: FortiCamera config Page 32

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