Cisco Training.

Transcription

1 Cisco Training

2 Cisco Training Contents 02 About Us 03 Delivery Methods 04 Cisco Learning Credits 05 Channel Partner Program 05 Fit4Business 06 Partner Enablement 07 Business Value Certifications 08 Business Learning Partner 09 Job Related Learning 10 Cisco Certification 11 Delegate Support Tools 12 Certification Roadmap 14 Technologies 15 Collaboration 16 Data Center 17 Network Programmability 18 Cloud 19 Enterprise Networking 20 Security 21 NGFW + Firepower Services has been providing IT training, business skills and consultancy services to businesses and the public sector for over 25 years. Through a process of astute acquisition and organic growth we have become the world s largest privately held learning solutions provider. We deliver tailored courses and certified vendor programs that continue to add value to our clients long after their employees have completed the training. provides end-to-end learning services and solutions that create a quantifiable path to improved performance and increased knowledge for enterprise customers around the globe. Award-winning Cisco Training at was the EMEAR learning Partner of the Year for 2013 and more recently, was awarded the European Northern Theatre award for As the leading and most flexible Cisco Learning Specialised Partner, we have the capability to offer the full range of Cisco Certified training solutions at locations throughout Europe, the Middle East and Africa. Exceptional professionals and organisations rely on to consistently deliver unmatched training experiences that enable them to achieve success beyond their personal and professional ambitions. 22 Wireless and Enterprise Mobility 23 Cisco 360 Learning Program Join our community Connect with our community and view all the latest IT and business industry updates, course information, events, webinars, videos and much more! Visit for more information 2

3 Delivery Methods virtual learning e-learning blended learning Learn the way that suits you. There is much more to learning in the 21st century. Technology has allowed training to evolve, providing access to many who struggled with the additional costs incurred when attending standard in class based events. has invested heavily in the latest technologies to ensure all students receive a quality learning experience regardless of the way you choose to learn. The flexibility of our training portfolio allows you to choose how you learn, with most courses being available as instructor-led training or virtual delivery. V&C Select (Virtual learning & Classroom learning) - this is a simple concept and a flexible approach to delivery. You can select a course from our robust public schedule and attend in person or as a virtual delegate- the choice is yours! Class Connect HD - is a live, hands-on interactive learning where you can attend a course from different training centres. This premium experience uses HD quality audio and video that connects the classrooms over a high capacity managed network to ensure a real time experience. The instructor presents from one location with students attending from other centres being able to interact with the instructor and other delegates using video and voice conferencing. e-learning and on-demand resources - we offer interactive self-paced content that provides flexibility in terms of pace, place and time to suit individuals and organisations. These resources include online books, educational podcasts and vodcasts. and video based learning. Accelerated courses - these courses are one of the many flexible learning methods to match your requirements. We have adapted the format across our most popular courses to allow us to deliver the complete program using innovative technology and delivery media. Community learning portals - our learning portals provide access to a range of learning resources including course content, forums and blogs creating communities of practice and communities of learners. Knowledge is captured and shared across the organisation, making best practice (specific to the organisation) available and accessible. Blended learning - many organisations are seeking a blended approach to learning, one that provides flexibility and choice around instructor-led (classroom-based), e-learning or combinations that optimise your planned learning program. 3

4 Maximise your Cisco Learning Credits (CLC) The Cisco Learning Credits Program enables you to simultaneously purchase training, Cisco hardware, software or services either directly from Cisco or from a Cisco Reseller. By purchasing training in bulk and up front, you can simplify your administrative processes, saving time and money. The Cisco Learning Credit Program allows you to: Identify training needs when you purchase new Cisco equipment rather than obtaining training as an afterthought Work with to develop a tailored training program to allow you to optimise your learning credits Streamline the administrative process by reducing expense reimbursements and by creating a single budget and purchase order Purchase any form of Authorised Cisco Training instructor-led in the classroom or self paced e-learning You can use the Cisco Learning Credit Management tool to view credit balances, review account transactions, generate reports, and monitor courses taken by individuals and departments. Use your Cisco Learning Credits! Contact your account manager now to make them work for you. Cisco Customer Loyalty Program The Cisco Customer Loyalty (CCL) program is similar to rewards programs we all use in everyday life. The CCL focuses on systematically rewarding customers with loyalty points, which can be spent on education. These points accumulate quarterly, and are based on the customer s quarterly purchases of products and services with Cisco. Program Highlights: End customers earn and accumulate reward points every time they purchase Cisco products Reward points are calculated as % of total Cisco revenue Range from 0.05% to 0.25% dependent on customer s loyalty levels (based on prior year s annual revenue) Reward points are allowed to accumulate as long as accounts remain active (past 18 months) Customers can view their balances, and redeem their points through a secured website How to earn your rewards: $1 equates to 1 Loyality point. You are then able to redeem these points for the following learning offerings: Cisco Learning Credits 100 Loyalty Points = 1 Learning Credit Learning Credits can then be used for education. Contact your Account Manager now to see if your organisation is eligible for inclusion in this program. 4

5 Channel Partner Program The Channel Partner Program certifies a partner s ability to design and implement business solutions that incorporate the latest Cisco technologies. Partners need to meet a number of criteria which varies significantly between levels. There are four levels for partners to choose from: Cisco have announced a number of changes to this program, which will impact all partners. The requirements vary significantly from partner to partner. Missing accreditation deadlines can prove costly but prior planning can make the transition so much easier. Fit4Business Let Us Help You Manage Your Partner Status works closely with the Cisco partner teams to ensure we have the latest information available. This is then fed through to all our sales teams and incorporated into our market leading Fit4Business program. Fit4Business is a bespoke application designed to provide easy automated management of Channel Partner compliance. Fit4Business is an end-to-end solution which demystifies the perceived complexities associated with vendor certification requirements for channel partners and enables efficient consultancy, accurate requirements, calculations and on-going partner status management. Our dedicated Channel Account Managers will work with you to evaluate your current employee specialisations and capabilities and build a plan to help you achieve, maintain, or enhance your desired partner status. Fit4Business provides a dashboard for each customer allowing them to see at a glance their key areas for focus in order to maintain compliance. For more information, please contact via fit4business@globalknowledge.net 5

6 Partner Enablement Partner enablement is not just about providing a training course on the latest technological advancement, but about recognising the skills that a partner requires across its organisation to adjust to the needs of its customers and employees. is the only Learning Partner that has the depth of experience required in both technical and business skills to successfully design programs that will allow you to successfully: Manage your Cisco Partner accreditation Transform your sales and pre-sale teams Remain up-to-date on the latest technologies and increase the skill levels of your technical teams Expand and adapt your portfolio to differentiate yourself in the market Succeed in today s fast moving business environment Product Updates Incentive Programs Partner Certification Exams Curriculum Gaps Tools and Services The skills required will differ from partner to partner, however s depth of portfolio and strength of relationship with all major software and hardware vendors, allows us to provide solutions that are role-dependent and relevant to the specific business needs of the individual partner. Data Center Collaboration ACIAM Application Centric Infrastructure for Account Managers BE6000 Installing and Configuring the Cisco BE6000 APUCS FPECW UCSCW UCSCWSE UCSMINICSW Administering Profiles in a Cisco Unified Computing System FlexPod Express Competitive Workshop UCS Competitive Workshop UCS Competitive Workshop for Pre-Sales Engineers Cisco UCS Mini Competitive Selling Workshop CSCCS CSCTP GSCCA100E REMEX REMEXG Competitively Selling Cisco Collaboration Solutions Competitively Selling Cisco TelePresence Selling Cisco Collaboration Solutions Cisco Remote Expert Sales Workshop for Financial Services Industry Cisco Remote Expert Sales Workshop for Government Services SCBE6K Competitively Selling Cisco Business Edition 6000 Security ASAFUN CSCNGFW GKASA5500X ASA Firewall Fundamentals Competitively Selling Cisco Next Generation Firewall Cisco ASA NGFW with FirePower Services Technical Workshop Enterprise Networks CSBYODUA Competitively Selling Cisco BYOD in a Unified Access Network CSCEM Competitively Selling Cisco Enterprise Mobility 6

7 Business Value Certifications The evolution of the Cisco Channel Program saw Cisco introduce 3 new Business Value roles and 2 new Business Value certifications: Cisco Certified Business Value Specialist Cisco Certified Business Value Practitioner Cisco Certified Business Value Practitioner is now a mandatory requirement for Gold Partners as part of the official Cisco Partner Program. 3 Roles 3 Courses 3 Examinations 2 Certifications Business Value Analyst Understanding Cisco Business Value Value Analysis Fundamentals Course (BTUBVAF)* Code:BTUBVAF Business Value Specialist Applying Cisco Specialised Business Value Analysis Skills Course (BTASBVA)* Code:BTASBVA Cisco Certified Business Value Specialist Business Value Practioner Executing Cisco Advanced Business Value Analysis and Design Techniques Course (BTEABVD) Code:BTEABVD Cisco Certified Business Value Practitioner * There is also a 5-day bootcamp (Understanding Cisco Business Value Analysis Fundamentals (BTUBVAF) and Applying Cisco Specialised Business Value Analysis Skills (BTASBVA) available to achieve Cisco Business Value Specialist certification., worldwide leader in Architecture and Business Transformation, is proud to have supported Cisco in developing the Business Value-roles, certifications and training and bringing these to Cisco s Partner community. As the only organisation in the world with experience of delivering this curriculum, is particularly well positioned to help Cisco make the new certifications a success both in terms of adoption and in the development of competences required to engage with customers in terms of a business value approach. To date, has engineered, and successfully delivered, a unique Business Value Specialist bootcamp. This bootcamp benefits from the provision of additional resources, in the form of a post program pack, that has been created to help partners to bridge the gap between classroom content and the implementation of the business value approach. Our experience as authors and owners of this content allows us to constantly innovate and align what is taught in class to the real engagement. has an unrivalled position in terms of expertise and experience and is excited to share the benefits with Cisco and partners through the delivery of the Business Value Practitioner certification. 80% By 2016 IDC Predictions 2013: Competing on the 3rd Platform, IDC; Nov of new IT investments will directly involve LOB executives opportunity for IT to lead business transformational efforts, creating new business models, initiating new business processes and making the enterprise agile CIOs see their organisations realising an average of only 43%of technology s potential Change the Conversation, Change the Game, report by Harvard Business Review Analytic Services; June 27,

8 BLP - Business Learning Partner Enabling Cisco Channel Partners with Sales, Business and Soft Skills Development has over twenty years of experience in business skills training and this combined with our pedigree in technical training, uniquely positions us as the leading Cisco Business Learning Partner (BLP). The Cisco Business Learning Partner (BLP) Program offers a full range of training courses specifically designed to build the business competency of your sales and management teams. You ll get the skills and methods you need to break through sales barriers, take advantage of new opportunities, and clearly communicate a compelling Cisco value proposition. s broad portfolio gives Cisco Channel Partners the opportunity to choose from a complete range of courses that target not only the value propositions of Cisco products, solutions and architectures but also the fundamental business skills required by organisations wanting to compete successfully in today s market. Skilled and knowledgeable employees are a valuable resource and by committing to investing in human capital as a strategic priority you will attract and retain the best available. The skills required will differ from business to business, but s ability to create blended solutions that incorporate Cisco specific training with market leading soft skills training allows you to create a successful sales team. s experience of Cisco products and delivering award winning soft skills training courses ensures we can deliver relevant, focused and results driven learning for customers in both private and public sectors. 8

9 Job Related Learning To an individual, certifications are fundamental to establishing a benchmark against which perspective employers can measure the individual s competencies. This however, does not necessarily mean that the individual has the right knowledge and skills for the role they will be fulfilling. Organisations are no longer pushing employees down the path of certification unless that certification brings real benefit to the organisation. Today s market is leaning towards a role based training strategy, followed by structured mentoring and coaching as it is deemed to be more effective because this approach takes into account a number of factors and elements some of which are unique to the specific role and organisation. It puts the training in the context of the role and what it takes to perform that role. Developing formalised training plans for a specific job role can be a daunting task, as it is important that soft skills are considered just as much as the more obvious technical requirements. s experience in developing multi-vendor training plans, either on a consultancy or best practice basis, ensures we can bring together the key components for your organisation. Network Engineer Software Engineer Systems Analyst Programmer Security Specialist Technical Support 9

10 Cisco Certification For many companies and individuals, Cisco Systems Certification is a key objective. As the world s leading and most trusted Specialised Cisco Learning Partner, we have the capability and flexibility to deliver the full range of Cisco Certified training solutions at locations throughout Europe, the Middle East and Africa. Cisco s career certifications can be split into two distinct categories. Cisco Qualified Specialists that focus on specific product sets and the more technology focused accreditations. There are 5 certification levels, within which there are 8 different technology tracks, Routing & Switching, Design, Security, Service Provider, Voice, Video, Wireless, Collaboration and Data Center, allowing you to choose a specialisation that relates specifically to your role! Entry Entry level Cisco Certifications begins either with CCENT as an interim step to Associate level, or with a Cisco Certified Technician (CCT) certification. A CCENT network professional demonstrates the skills required for entry-level network support positions - the starting point for many successful careers in networking. Cisco Certified Technicians have the skills to diagnose, restore, repair and replace critical Cisco networking and system devices at customer sites. Both certifications serve as starting points for individuals interested in entering a career in network technologies. Associate Take the first steps to a career in network management by pursuing a CCNA certification. By completing this certification you will broaden your skill sets, and ability to manage and optimise network systems. The CCNA certification is a stamp of approval for associate-level professionals interested in networking. Within the Associate level there are several specialisations: Design, Voice, Wireless, Security, Routing and Switching, Data Center, Service Provider, and Video. Professional Equipped with a CCNP certification, you are ready to manage today s complex networks whether it s working with core technologies, optimising infrastructure, or keeping key applications secure and performing efficiently. CCNP Certifications are available for Routing and Switching, Design, Security, Service Provider, Voice, Video, Wireless and Data Center. Expert The expert level is one of the most sought after certification levels for Cisco professionals, signifying true expertise in Cisco Technologies Architect Cisco Certified Architect is the highest level of accreditation achievable within the Cisco Career Certification program. It is the pinnacle for individuals wishing to show their formal validation of Cisco technologies. Cisco Qualified Specialists The Specialist designation certifies experienced technical professionals. Those who have earned associate or professional-level Cisco Career Certifications, can build on their expertise and can enhance their core networking knowledge in technologies such as Data Center, Security, Enterprise, Business Value, IoT, Network Programmability and Video. 10

11 Delegate Support Tools We offer a selection of online resources to help you get the most from your learning program. This offering has been driven by a shift in learning techniques and customer feedback. The online repository allows users access to support tools such as technical papers, industry experts and video tutorials. These additional activities allows individuals to maximise the opportunity, at their own pace either before, during or after the course. CCNA Xtra CCNP Xtra CCNA Xtra offers online tools and resources to complement the learning experience plus post-course information to accompany CCNA certification helping you get the most from your ICND1 and ICND2 training courses. You can also gain access by attending s 5-day Bootcamp. Download the FREE CCNA Prep Questions App For Android and ios We have also launched CCNP Xtra, a complimentary hands- on learning development tool. It allows attendees to practice and hone their skills in routing and switching, benefiting both professional network and system engineers in Cisco s certification track. CCNP Xtra recognises the need to provide candidates with additional constructive support beyond the formal instructorled classes. In that sense it takes Xtra to the next level, allowing trainees to cement their knowledge. Beta tests support this case, showing that using CCNP Xtra can enhance a candidate s chances of passing the course by over 20%. Flexible delivery methods We accept that skilled, motivated employees work more effectively, and thanks to the dawn of flexible and non classroombased learning, there are more options than ever before. e-learning has a role, particularly for a theoretical learner, but it is often required to be part of a blended or collaborative activity with access to mentors, learning resources and hands-on development whilst engaging media and social networking. Our learning delivery methods consist of: (Virtual) instructor-led delivery Class-Connect HD E-Learning and on-demand resources Collaborative learning Accelerated courses Community learning portals 11

12 BLP CISCO CER FOR T E Exam # Interconne De 5 Days CISCO CERTIFIED DESIGN ASSOCIATE (CCDA) ASSOCIATE ENTRY CISCO CERTIFIED TECHNICIAN FOR ROUTING AND SWITCHING Elearning Exam # RSTECH CCNA DATA CENTER CCNA WIRELESS ICND1 Interconnecting Cisco Network Devices - Part 1 5 Days Exam # DCICN Introducing Cisco Data Center Networking 4 Days Exam # ICND1 Interconnecting Cisco Network Devices - Part 1 5 Days Exam # ICND1 Interconnecting Cisco Network Devices - Part 1 5 Days Exam # DESGN Designing for Cisco Internetwork Solutions 5 Days Exam # DCICT Introducing Cisco Data Center Technologies 5 Days Exam # IINS Implementing Cisco IOS Network Security 5 Days Exam # IUWNE Implementing Unified Wireless Networking Essentials 5 Days Exam # CISCO CERTIFIED DESIGN PROFESSIONAL (CCDP) CCNP DATA CENTER CCNP SECURITY ROUTE Implementing Cisco IP Routing 5 Days Exam # or Exam # DCUFI (Mandatory) Implementing Cisco Data Center Unified Fabric 5 Days Exam # SWITCH DCUCI (Mandatory) Implementing Cisco Data Center Unified Computing Networks SWITCH SWITCH Implementing Cisco Switched Networks 5 Days Exam # or Exam # PROFESSIONAL CCNA SECURITY ARCH Designing Cisco Network Architecture 5 Days Exam # SENSS Implementing Cisco Edge Network Security Solutions 5 Days Exam # Days Exam # SIMOS Implementing Cisco Secure Mobility Solutions + 5 Days Exam # DCUFD Designing Cisco Data Center Unified Fabric 5 Days Exam # SWITCH DCUCD Designing Cisco Data Center Unified Computing Networks SISAS Implementing Cisco Secure Access Solutions 5 Days Exam # CCNP WIRELESS IUWVN Implementing Cisco Unified Wireless Voice Networks 5 Days Exam # Im CUWSS Conducting Cisco Unified Wireless Site Survey 5 Days Exam # T SITCS Implementing Cisco Threat Control Solutions 5 Days Exam # CCIE DATA CENTER CCIE SECURITY CCIE WIRELESS CCDE Written Exam # CCIE Data Center Written Exam # CCIE Security Self Paced Written Exam # CCDE CCDE Practical Exam DCXUC Cisco Data Center CCIE Unified Computing Workshop 5 Days Lab Exam or C IUWMS Implementing Cisco Unified Wireless Mobility Services 5 Days Exam # IAUWS Implementing Advanced Cisco Unified Wireless Security 5 Days Exam # Days Exam # C DCUFT Troubleshooting Cisco Data Center Unified Fabric 3 Days Exam # DCUCT Troubleshooting Cisco Data Center Unified Computing 3 Days Exam # EXPERT CISCO CERTIFIED DESIGN EXPERT (CCDE) CCIESEC CCIE Security Lab preparation 5 Days Lab Exam C CCIE Wireless Self Paced Written Exam # CCIEWAL Lab Exam DCXUF Cisco Data Center CCIE Unified Computing Workshop 5 Days Lab Exam T T a 12

13 CCT RTIFIED TECHNICIAN TELEPRESENCE Elearning # TPTECH CISCO CERTIFIED TECHNICIAN FOR DATA CENTER Elearning Exam # DCTECH CCENT ICND1 ecting Cisco Network evices - Part 1 Exam # CCNA VOICE CCNA ROUTING & SWITCHING ICND1 Interconnecting Cisco Network Devices - Part 1 5 Days Exam # ICND2 Interconnecting Cisco Network Devices - Part 2 5 Days Exam # ICND1 Interconnecting Cisco Network Devices - Part 1 5 Days Exam # ICOMM Introducing Cisco Voice and Unified Communication Administration 5 Days Exam # or SWITCH SWITCH mplementing Cisco IP Switched Networks Networks 5 Days Exam # or Exam # TSHOOT SWITCH Troubleshooting and Maintaining Cisco IP Networks Networks 5 Days Exam # or Exam # VIVND2 Implementing Cisco Video Network Devices Part 2 5 Days CCNA SERVICE PROVIDER OPERATIONS SPNGN1 Building Cisco Service Provider Next-Generation Networks Part 1 5 Days Exam # ICND1 Interconnecting Cisco Network Devices - Part 1 5 Days Exam # SPNGN2 Building Cisco Service Provider Next-Generation Networks Part 2 5 Days Exam # SSPO Supporting Cisco Service Provider IP NGN Operations 5 Days Exam # CCNP SERVICE PROVIDER CCNP SERVICE PROVIDER OPERATIONS + ICOMM Introducing Cisco Voice and Unified Communication Administration 5 Days Exam # CCNP VOICE CCNP ROUTING & SWITCHING 5 Days Exam # or Exam # VIVND1 Implementing Cisco Video Network Devices Part 1 3 Days ELearning CCNA SERVICE PROVIDER VIVND1 + VIVND2 Exam # CCNABC (CCNAX) Cisco CCNA Certification Fast Track Programme 5 Days Exam # ROUTE Implementing Cisco IP Routing CCNA VIDEO CVOICE Implementing Cisco Unified Communications and QoS 5 Days Exam # SPROUTE Deploing Cisco Service Provider Network Routing 5 Days Exam # OFCN Operational Foundations for Cisco Service Provider Core Networks 5 Days Exam # CIPT1 Implementing Cisco Unified Communications Manager Part 1 5 Days Exam # SPADVROUTE Deploying Cisco Service Provider Network Routing 5 Days Exam # MSPRP Maintaining Cisco Service Provider Routing Protocol 5 Days Exam # SPCORE MSPVM Maintaining Cisco Service Provider and MPLS Networks 5 Days Exam # CIPT2 Implementing Cisco Unified Communications Manager Part 2 5 Days Exam # TVOICE Troubleshooting Cisco Unified Communications 5 Days Exam # Implementing Cisco Service Provider Next-Generation Core Network Services 5 Days Exam # SPEDGE Implementing Cisco Service Provider Next-Generation Edge Network Services 5 Days Exam # MSPQS Maintaining Cisco Service Providers Quality of Service 3 Days Exam # CAPPS Integrating Cisco Unified Communications Applications 5 Days Exam # CCIE ROUTING & SWITCHING CCIE COLLABORATION CCIERSW Theory Written Exam # Written Exam # or # CIERS 1 Cisco Certified Internetwork Expert Routing & Switching Bootcamp 1 5 Days Lab Exam CCIE Collaboration CIEC Cisco 360 Learning Program for CCIE Collaboration Advanced Workshop 5 Days Lab Exam CCIE SERVICE PROVIDER CCIE Service Provider Written Exam # CCIE Service Provider Lab Exam CCIE SP OPERATIONS CCIE SP Operations Self Paced Written Exam # CCIE SP Operations Lab Exam CIERS 2 Cisco Certified Internetwork Expert Routing & Switching Bootcamp 2 5 Days Lab Exam These workshops are part of Ciscos 360 Learning Program. This program is a blended learning curricullum, packages are available covering both the ILT and E-Learning components. 13

14 Technologies Sustaining business profitablity is critical to your long term success. can help you meet your short and long term business objectives by providing you with the latest updates on the products, tools, skills and resources needed at every stage of your business evolution. Collaboration As workforces become increasingly mobile and dispersed, the ability for an organisation to survive and thrive becomes dependant on its ability to make the most of the massive technology advancements in communications over the network. The companies and people you work with may be located anywhere in the world, rarely getting the opportunity to meet in person. Cisco s portfolio of collaboration solutions enables you to connect seamlessly. Cloud There is no question that a significant revolution is underway that is shifting the delivery of computing from product to service. This trend, Cloud computing is a business model powered by new technologies that is allowing enterprises of all sizes to participate in the new on-demand and self-service way of IT. The challenge is that while Cloud can reduce complexity and enable business flexibility, it requires new ways of doing business, while it also requires significant changes in people, process and technology. Data Center The ultimate goal is a flexible infrastructure that can incorporate ongoing improvements in computer, storage, networking and application technologies. Using consolidation and virtualisation technologies, data center solutions enable IT organisations to turn computing and storage resources from single systems into a service-centric shared pool of resources consisting of standardised components that can be aggregated, tiered, provisioned and accessed through a dynamic intelligent network. Enterprise Networks Network infrastructures have traditionally been created with components and solutions. These components and solutions were optimised for their intended performance, such as speed, bandwidth, threat handling, or service deployment. Today, however, the number of devices, clouds, and items connected to the network are increasing daily. To help your enterprise overcome the impending complexity and promote business growth, you must start simplifying your network infrastructure now. Security Network security was traditionally designed to protect resources inside the network from threats and malware from outside the network. However, today s network is much more complex, the advancement of technology and our desire to connect through numerous devices from anywhere at any time has posed new challenges for IT and Security Managers. Wireless Cisco wireless networking combines the mobility of wireless with the performance of wired networks, offering a dramatic performance increase compared to legacy a/g networks. Cisco delivers n and ac excellence designed to effectively support a vast range of business-focused wireless networks from the most basic to today s most demanding high-density environments. 14

15 Collaboration The companies and people you work with may be located anywhere in the world, rarely getting the opportunity to meet in person. Effective use of collaboration tools has become vital to a business s success, with social networks, audio and web conferences, team spaces, video, and chat being essential requirements in a business environment. Cisco s portfolio of collaboration solutions enables you to connect seamlessly allowing you to: Elevate and personalise communications to improve the quality and speed of decisions Save time, simplify workflows, and increase workforce interaction and productivity Build trust and understanding across time zones and within teams through video communications Improve customer responsiveness by facilitating faster access to experts and information Flatten organisational hierarchy and better communicate with all levels of the organisation There are many products in Cisco s collaboration portfolio but at its center is Cisco Unified Communications Manager, an industry leading call control application known for its reliability, scalability, security and efficiency in enterprise call and session management. has worked closely with Cisco to provide training in the latest releases of CUCM whether it be in the form of Business Edition 6000 or in the full enterprise version. Installing and Configuring BE6000 Course Code: BE6000 Duration: 3 days During this course, delegates will learn how the Cisco Business Edition 6000 solution, enabled by virtualisation technology, consolidates multiple applications on a single platform and how high availability features can be maximised to support mission critical voice, messaging and contact center capabilities. Presence, Unity Connection, Jabber, Webex, TelePresence and UUCX are all covered during this course. Administrating Cisco Unified Communications Manager and Cisco Unity Connection Course Code: UC10ADM Duration: 5 days This 5-day course is designed for individuals that will be performing administrative tasks within Cisco Unified Communication Manager and Cisco Unity Connection solutions. The course will cover adds, moves and changes as well as the management of licensing via ELM. Hunt Groups, hold music and the analysing of the dial plan have also been included. This course focuses on Cisco Unified Communications Manager v10.x Upgrading to CUCM 10.x Course Code: UC10UP Duration: 1 day This is a practical hands-on workshop designed to cover the upgrade of Cisco Unified Communications Manager from v8 to v10.x CUCM 10.x New Features Course Code: UC10NEW Duration: 3 days This workshop prepares delegates for configuring a Cisco Unified Communications Manager solution. This course focuses on new features of Cisco Unified Communications Manager Version 9.x and 10.X 15

16 Data Center Organisations today need to be more flexible, reliable and cost effective than their competitors if they want to maintain a competitive advantage. A business s ability to respond quickly to changing market conditions, business practices and customer expectations will significantly impact the businesses growth and evolution. The speed of innovation in the Data Center is unprecedented with today s senior executives having to fully understand the impact of a Data Center implementation whether it is in a private, public or hybrid environment. It is no longer just about technical innovation but about the overall impact on the business from both a customer s and internal users point of view. Management teams now look at cost, functionality and more importantly, the business value of the deployment. Training is a key component in maximising the implementation and adoption of a new technology or working practice and s experience in both technical and business transformation training can help you gain the expertise that you need at whatever stage of the journey you are on. Data Center Interactive Learning Zone Our Date Center Interactive Learning Zone has been designed to help you find the right training for the products in your datacenter. Our ability to deliver multi-vendor training, makes the right choice for your Data Center requirements. Access the Data Center Interactive Learning Zone at

17 Network Programmability / SDN / ACI The ability to program the network is a major technological advancement although the technology itself is still not fully evolved. Many organisations will have network programmability in their 5 year plan as there is no doubt of the long term business benefits. Each vendor s approach to network programmability is different. Cisco, as you would expect, is approaching this from an intelligent network perspective and companies such as VMware from an Intelligent server. Cisco Nexus 9000 and Application Centric Infrastructure. The Nexus 9000 Series includes a set of both modular and fixed switches that offer scalability, performance, low power consumption, and full Virtual Extensible LAN (VXLAN) and Network Virtualisation using Generic Routing Encapsulation (NVGRE) functions. Customers can use the Cisco Nexus 9000 Series with the Cisco NX-S Software operating system or manage the switches with a policy controller in ACI mode. Cisco ACI makes IT more agile by reducing application deployment time. It does this by providing a common programmable automation and management framework for network, application, security, and virtualisation teams. Cisco ACI is built on a fabric foundation that combines hardware, software, and ASIC innovations into an integrated system. With that foundation, it delivers best-in-class infrastructure optimised to run today s physical and virtual applications and tomorrow s emerging architectures. Cisco ACI supports an application anywhere model with complete freedom of application movement and placement. The building blocks of Cisco ACI include: Application-focused fabric Centralised management, automation, and orchestration Extensibility and openness through open source and open APIs By automating layers of configuration previously done manually, Cisco ACI simplifies operations. By helping you make sure security is always on, Cisco ACI gives you the confidence to dynamically insert services and provide connectivity at any time. Introducing Cisco Nexus 9000 Switches in NX-OS Mode Course Code: DCINX9K Duration: 2 days DCINX9K is a 2-day ILT training program that is designed for systems and field engineers who install and implement the Cisco Nexus 9000 Switches in NX-OS mode. This course covers the key components and procedures you need to know to install, configure, manage, and troubleshoot the Cisco Nexus 9000 Switch platform. Configuring Cisco Nexus 9000 Switches in ACI Mode Course Code: DCAC9K Duration: 5 days This course is a 5-day ILT training program designed for customers, systems engineers, and field engineers who are implementing and managing Cisco ACI. The course covers the key concepts behind ACI s application-centric, policy-based view of infrastructure. You will learn how to configure ACI tenants, application profiles, contracts, and endpoints, how to connect the ACI Fabric to external networks and services, how to configure hypervisor integration and L4-7 services. You will also learn about strategies for migrating existing applications to an ACI fabric, and for automating and integrating configuration processes via scripting and APIs. This course features extensive hands-on labs that begin with ACI fabric discovery and include deployment of application profiles, hypervisor integration, service graphs, external network connectivity, and a brief exploration of the APIC REST API. 17

18 Cloud Invest in your career by getting certified on vendor-neutral cloud technology with training that has been specifically developed to enrich your hands-on expertise. Our cloud training curriculum will help you prepare for foundational and advanced credentials. Foundational-Level Certifications CompTIA Cloud Essentials Achieving the CompTIA Cloud Essentials specialist certification confirms your knowledge of what cloud computing means from a business and technical perspective and it validates that you know what s involved in moving to and governing the cloud. Cloud Technology Associate The Cloud Technology Associate certification demonstrates that you have the basic skill set and knowledge associated with cloud and virtualisation. It provides the foundation needed for you to successfully complete subsequent vendorspecific training/certification programs. Virtualisation Essentials Professional (VEP) The vendor-neutral VEP certification confirms that you have the skill set and knowledge to use virtualisation techniques in an IT organisation. Achieving VEP certification validates that you can operate effectively in a cloud environment, speaking the appropriate language and demonstrating an understanding of the key virtualisation concepts and terminology. Professional-Level Certifications Professional Cloud Administrator The interaction between a cloud environment and the existing network/administrative policies is one of the most challenging management issues to resolve. This Professional Cloud Administrator certification showcases your experience as an administrator in a cloud environment, confirms your relevant skills and knowledge, and demonstrates that you are capable of managing the various stakeholders within the enterprise. Professional Cloud Service Manager Professional Cloud Service Manager certification is globally recognised for service management professionals involved with cloud-based solutions. Achieving Professional Cloud Service Manager certification showcases your service management experience, skills and knowledge in a cloud environment, and it demonstrates that you are capable of managing the various stakeholders within the enterprise. Professional Cloud Developer Professional Cloud Developer certification is globally recognised as the standard of achievement for developers involved with cloud based solutions. Along with showcasing your experience, skills and knowledge as a cloud developer, achieving Professional Cloud Developer certification demonstrates that you are capable of managing the various stakeholders within the enterprise. Professional Cloud Solutions Architect Professional Cloud Security Manager To maximise the business opportunities that cloud creates, organisations need someone who understands the business and information security risks as well as the impact of cloud computing. They also need someone who understands cloud computing s effect on business and technical governance and policy. Achieving Professional Cloud Security Manager certification demonstrates your security experience, skills and knowledge in a cloud environment, and it validates that you are capable of managing the various stakeholders within the enterprise. Professional Cloud Solutions Architects understand the impact that cloud is having on business and information architecture, application design, data management and security architecture. They are very familiar with the topology and ecosystems that are being created as a result of increasing adoption of cloud technologies and operating models. This certification is designed for senior technology professionals who are architecting and designing the future generation of technology solutions. 18

19 Enterprise Networking Network infrastructures of the future must be intelligent and agile allowing organisations to automatically provision and rapidly deploy network services and applications. The Cisco ONE Enterprise Networks Architecture is multi-faceted but the four key areas are: Unified Access - Cisco Unified Access allows IT to spend less time running the network and more time promoting innovation that can differentiate and transform the business. Enterprise Networks Unified Access Essentials Course Code: ENUAE Duration: 5 days The Enterprise Network Unified Access Essentials course is presenting concepts, wired and wireless platforms, technologies, and services that are required for a comprehensive approach to effectively design, manage, and control the access of a bring-your-owndevice (BYOD) network. Intelligent WAN - The solution allows organisations to realise the cost benefits of provider flexibility. They can deploy new services faster, no matter which transport model they prefer a Multiprotocol Label Switching (MPLS), the Internet, or a hybrid WAN access model. Enterprise Network Core and WAN Essentials Course Code: ENCWE Duration: 4 days Enterprise Network Core and WAN Essentials (ENCWE) v1.0 is designed to assure that Cisco and partner system engineers (SE) can provide technical pre-sales engineering services to customers, including presenting, implementing, and demonstrating rich Cisco application experiences solutions such as Application Visibility and Control (AVC), Cloud Connector, TrustSec, and Wide Area Application Services (WAAS). Channel Partners looking to achieve their Channel Partner accreditation should consider this unique course designed by to provide the training required, whilst minimising your engineers time out of the office. Unified Access and Intelligent WAN, System Engineers Boot Camp Course Code: UAIWANSEBC Duration: 5 days This theory only bootcamp focuses on both the Intelligent WAN and the Unified Access System Engineer requirements for the Enterprise Networks Channel Partner Accreditations. Connected Mobile Experience - Wi-Fi has always enabled faster, mobile network connectivity to make internal processes more efficient. Now you can use it as a tool to more effectively engage your customers, provide the right content at the right time, and generate revenue. SDN and Programmability - Leveraging the Cisco Application Policy Infrastructure Controller (APIC) Enterprise Module, branch (WAN) and campus network infrastructure is now more open, programmable, and automated. Applications and networks become mutually aware, increasing the network agility and responsiveness to enterprise applications. Our network infrastructures are changing, so contact your account manager now to see how we can help you ensure your engineers have the skills for the future. 19

20 Security BEFORE Discover Enforce Harden DURING Detect Block Defend AFTER Scope Contain Remediate Firewall VPN NGIPS Advanced Malware Protection NGFW UTM Web + Security Network Behavior Analysis NAC + Identity Services pxgrid + ISE Ecosystem A number of high profile security breaches have made security the key focus for every organisation. The integration of Sourcefire s technology into Cisco s market leading Security portfolio creates a premium security portfolio delivering high visibility and continuous advanced threat protection across the entire attack spectrum. A solution that allows customers to react to breaches quicker and more effectively - before, during, and after an attack. s partnership with Cisco allows us to provide training on the latest technology available, helping organisations to maximise their investment and protect their business from the hackers of today. can provide training on all of Cisco s leading security products and can develop a program designed to fit your organisation s security requirements. cident Management Cisco Product Certification Training Product Knowledge Security PASESA SESA Web Security SWSA SWSA Identity Services Engine SISE, SISAS SISE, SWISE, SBYOD NGFW/ASA SENSS, SIMOS SASAA, SASAC IPS SITCS IPS 20

21 Next Generation Firewall Cisco has the industry s first adaptive, threat-focused next-generation firewall (NGFW), designed for a new era of threat and advanced malware protection. Cisco ASAs with FirePOWER Services deliver an integrated threat defence across the entire attack continuum before, during, and after an attack. It combines the proven security capabilities of the ASA Firewalls with industry-leading Sourcefire threat and advanced malware protection features in a single device. This extends the capabilities of the Cisco ASA 5500-X Series beyond what other NGFW solutions provide. The results are end-to-end network intelligence and streamlined security operations. The time between detection and cure quickly shrinks in a streamlined operation. Cisco s Next-Generation Firewall (NGFW) is the only solution of its kind to integrate threat prevention with Next Generation IPS with robust access and application control capabilities in an NGFW. Designed for enterprises that wish to enforce application usage policies and block sophisticated threats, Cisco NGFW delivers: ASA + Sourcefire = New, Adaptive, Threat-focused NGFW Cisco Collective Security Intelligence Enabled www Clustering & High Availability Intrusion Prevention FireSIGHT Analytics & Automation Advanced Malware Protection URL Filtering APP Network Firewall, Routing, Switching Application Visibility & Control Built-In Network Profiling Identity-Policy Control & VPN Cisco ASA Total Network Visibility - Passive, real-time visibility of hosts, mobile devices, applications, operating systems, users, content, attacks, and more. Advanced Threat and Malware Protection - Protecting for the latest threats, allowing you to discover and track the progression of suspect files and malware and enabling the blocking of malware to prevent spread and reinfection. Control - Achieve granular network and application access control without compromising threat prevention. Intelligent Security Automation - Leverage rich contextual awareness to automate key security functions, including impact assessment, user identification and policy tuning. Performance and Scalability - Sourcefire s purpose built appliances incorporate FirePOWER technology for high performance and scalability. Cisco ASA NGFW with FirePOWER Services Technical Workshop Course Code: GKASA5500X Duration: 2 days This 2-day workshop is designed to help users understand the integration of the SourceFire Security Suite with the Cisco ASA, FIreSIGHT and CSM for a new adaptive, threat-focused NGFW solution. At the end of this workshop you should feel confident in demonstrating the capabilities of the Cisco ASA Next-Generation Firewall FirePOWER Services (SFR) Module to potential customers. 21

22 Wireless and Enterprise Mobility The connected world may seem to be a slogan created by marketeers, but in reality we all expect to be connected all of the time. BYOD highlighted the complexities of managing separate wired and wireless networks, multiple management systems, multiple network operating systems and chaotic device on-boarding processes. The office connection must be pervasive, and it must be available no matter where the user is. Productivity cannot be hindered simply because the user is not in the corporate office. The true key to mobility is making the remote system as easy to use as the corporate network, with the ability to support more than just the traditional data device remotely. The security and management of wireless networks needed to change to accommodate the shift in user requirements, integrated security systems with centralised controllers providing configuration and encryption services addressed this need allowing users to connect to the corporate network with the same rights and security no matter where they are in the world. offers training on all of Cisco s Wireless portfolio, as well as the integrated security devices (Cisco Identity Services Engine) and Cisco Prime Infrastructure for Management. Implementing Cisco Identity Services Engine for Wireless Engineers Course Code: SWISE Duration: 2 days This course has been designed to enable wireless engineers to understand the concepts, architecture, and use cases of the Cisco Identity Services Engine Solution. This course provides students with the knowledge and skills required to implement a basic Cisco ISE solution. The focus is on ensuring that students can implement the core features required in most Identity Services Engine Solution deployments. Students should already be familiar with basic Cisco Wireless LAN Controller and Access Point configuration. Implementing Cisco Bring Your Own Device Solutions Course Code: SBYOD Duration: 3 days The Implementing Cisco Bring Your Own Device Solutions (SBYOD) 1.0 course is a three day instructor-led course that is aimed at enabling Cisco customers and System Engineers (SEs) to understand advanced concepts, architecture, and use cases that are related to the Cisco Identity Services Engine (ISE). The focus is to extend the knowledge that is gained in the SWISE course material to ensure that students can implement additional, advanced features of Cisco ISE deployments. Deploying Cisco Wireless LANs (WDBWL-WDAWL) Course Code: DCWL Duration: 5 days This five day instructor-led, hands-on course provides learners with the skills and resources required to successfully plan, install, configure, troubleshoot, monitor, and maintain a Cisco Wireless LAN solution in a customer enterprise environment. The course is written at software code level 7.5. Managing Unified Access Networks with Cisco Prime Infrastructure Course Code: WMUAPI Duration: 3 days The WMUAPI course establishes a strong foundation in managing the full range of Cisco wired and wireless infrastructure using Prime Infrastructure 2.0. During this course you will also explore the Application Visibility and Control capabilities of Prime Infrastructure through monitoring and troubleshooting problems on the network. The course puts the user in the context of a realistic customer scenario, and covers every aspect of Cisco Prime Infrastructure 2.0 s Lifecycle management approach. You will create Sites, Maps, deploy configurations, perform device discovery as well as learn to set alarms and troubleshoot network and application issues. 22