Contents. Introduction Page 3. Section 1 Strategic Aim Page 4. Section 2 Professionally Resourced Page 5

Size: px
Start display at page:

Download "Contents. Introduction Page 3. Section 1 Strategic Aim Page 4. Section 2 Professionally Resourced Page 5"

Transcription

1

2 Contents Introduction Page 3 Section 1 Strategic Aim Page 4 Section 2 Professionally Resourced Page 5 Section 3 Economic, Social and Environmental Impact Page 6 Section 4 Community Benefits Page 7 Section 5 Open, accessible competition Page 8 Section 6 Simplified Standard Processes Page 9 Section 7 Collaboration Page 10 Section 8 Supplier Engagement and Innovation Page 11 Section 9 Measurement and Impact Page 12 2

3 Introduction Procurement is the process of acquiring goods, works and services, covering both acquisitions from third parties and from in-house providers. The process spans the whole cycle from identification of needs, through to the end of a services contract or the end of the useful life of an asset. It involves options appraisal and the critical make or buy decision which may result in the provision of services in-house in appropriate circumstances. Our Vision for Procurement Wrexham County Borough Council will demonstrate continuous improvement and the achievement of Value for Money through the effective procurement of its goods, services and works. To achieve this vision we will procure goods, services, works and utilities in a way that achieves value for money on a whole life basis in terms of generating benefits not only to the organisation, but also to society and the economy, whilst minimising damage to the environment. This procurement strategy is relevant to a period of financial restraint in Local Government. The focus is on efficiency savings through procurement and how we will achieve the savings required over the coming period. Equally important is the need to procure and deliver quality and value for money public services. In this respect we will use our spending power and influence to ensure we procure suppliers and contractors who deliver outcomes and specific contract requirements in a manner that best benefits the Council. Context of the strategy Doing things the same way as they always have been done is not an option. We will need to transform ourselves, to become a different organisation. We will have to work differently, to deliver better and more focused services for less money. Procurement is identified as an important tool to achieve efficiency gains. A Category Management approach to Procurement has a key focus to facilitate these required reductions in spend. As all departments depend on external organisations to provide goods, works and services, it is important that we maintain a clear strategy for selecting, receiving and managing these resources. This strategy will co-ordinate our Procurement plans to deliver improvement in procurement practice and will support the delivery of Welsh Procurement Policy in to our ways of working. 3

4 Section 1 Strategic Aim Procurement will be recognised and managed as a strategic function that organises and understands expenditure, is involved in influencing, early planning and service design issues and is involved in decision making that supports delivery of overarching objectives. To ensure appropriate Strategic influence to procurement activity the Council will: - Continue to progress a Category Management approach to its Procurement activities. (1.1) - Undertake regular Welsh Procurement Fitness Checks, acting to implement appropriate recommendations received and report to Welsh Government on developed action plan progress. (1.2) - Adopt a local SME Friendly Procurement approach, to help ensure that our procurement activities help to make Wrexham and its surrounding areas a good place for doing business. Within the procurement legal framework we will aim to develop a strong local supply base, and contribute to a healthy economic infrastructure. (1.3) - Embed ways of working that are fair, open and transparent and that are in accordance with best practice principles and procurement legislative requirements. (1.4) 4

5 Section 2 Professionally Resourced Our Procurement expenditure will be subject to an appropriate level of professional involvement and influence. Category Management resource will support key departmental buying and contracting activity and manage their procurement requirements and demands in a strategic and co coordinated way. We will drive forward a structure that will manage categories of spend, develop strategic forward procurement plans and support the delivery of improved business results and procurement savings. To ensure the appropriate level of professional involvement and influence the Council will: - ensure adequate skills and resources are in place to carry out effective procurement and contract management. (2.1) - Provide training to ensure Central Procurement Staff are professionally qualified (MCIPS) (2.1) - Develop a procurement training plan to address resource and skills gaps and share this with Welsh Government to support their future skills development strategy. (2.1) 5

6 Section 3 Economic, Social and Environmental Impact Value for Money will be considered as the optimum combination of whole-of-life costs in terms of not only generating efficiency savings and good quality outcomes for the Council, but also benefit to society and the economy, whilst minimising damage to the environment. To ensure value for money in this manner the Council will: - Continue to support and adopt the principles of the Welsh Governments Opening Doors Charter and will fully adopt all details of that Charter to help ensure that local small to medium sized enterprises are given full opportunity to compete for and provide goods, services and works to the Authority (3.1) - Within the constraints of relevant procurement legislation, encourage, support and develop local markets to maximise the local benefit of procurement opportunities. (3.2) - Where relevant undertake Sustainable Risk Assessments to procurement exercises taking in to account the long-term impact of decisions on the combination of whole life benefits. (3.3) 6

7 Section 4 Community Benefits Incorporating Community Benefits in to relevant procurement opportunities can assist in the development of a vibrant Welsh Economy capable of delivering strong and sustainable growth. Sustainable Development within procurement activities will assist in our aim of ensuring that our actions contribute in the round to improve the environment, build stronger communities and encourage the development of the economy. The Council will look to generate this added value through its procurement activities by ensuring due consideration and adoption of the Welsh Government s Community Benefits policy. To deliver Community Benefits the Council will: - Apply Community Benefits to all public sector procurements where such benefits can be realised. (4.1) - Adopt as relevant a non core approach incorporating social requirements as contract conditions and working in partnership with suppliers to deliver positive outcomes against those conditions. (4.1) - Adopt as relevant a core approach incorporating social considerations in to the award criteria of procurement exercises ensuring that they are relevant to the subject matter of the contract. (4.1) - Ensure procurement activity remains non discriminatory (directly or none directly) and remains transparent and in compliance with all other legal requirements. (4.1) - Apply the Community Benefits Measurement Tool to all such contracts over 2m to capture and report outcomes to the Welsh Government. (4.2) 7

8 Section 5 Open, accessible competition It is fundamental that there is openness and transparency in all procurement practices and the processes that we adopt must reflect this fact whilst remaining responsive to the local government agenda and the overriding principles of the European Procurement Directives. The Council requires that all procurement procedures should be operated in a professional manner to ensure the highest standards of probity, openness and accountability We will adopt proportionate approaches to procurement in line with our Financial Regulations, Procurement Code of Practice and the Welsh Governments Procurement Route Planner to ensure that contract opportunities are open to all and smaller, local suppliers are not precluded from winning contracts individually, as consortia, or through roles within the supply chain. To ensure open, accessible competition the Council will: - Use to advertise all goods and services contracts over 25k (5.1) - Use to advertise all works contracts over 75k (5.1) - Proactively publish known forward contract programmes (5.2) - Ensure that appropriate lotting strategies are used within our procurement exercises. (5.3) - Apply the SQuID approach as standard to our Pre Qualification / supplier selection methodology. (5.4) - Encourage main contractors to use the Tier1 facility to advertise supply chain opportunities on (5.1) - Respond efficiently to supplier requests providing information on procurement timelines and contractual arrangements in place and detail of any known related opportunities. (5.5) 8

9 Section 6 Simplified Standard Processes Procurement processes will be open and transparent. They will be based on standard approaches and use of common systems that appropriately minimise complexity, cost, timescales and requirements for suppliers. The Council will standardise and minimise the cost of procurement transactional activities by further embedding the E procurement tools it has adopted. The use of E trading software will e enable the procure to pay cycle and the use of E sourcing software will e enable the request for quotation and tendering tasks undertaken. Our Financial Regulations and Procedures and the assurance that professional central procurement resource will direct, carry out or advise on procurement issues will ensure that best practice methodologies are employed against the majority of our spend profile. To ensure that we adopt procurement processes that provide efficient and effective ways of working for ourselves and the suppliers that we deal with the Council will: - Embed common procurement approaches in line with our Financial Regulations, Procurement Code of Practice and best practice principles ensuring that they provide appropriate internal rules of control and are regularly reviewed to take account of any future changes to procurement practice and legislation. (6.1) - Further develop Council wide use e trading tools by maximising the volume of electronic orders issued and invoices received via the Proactis Purchase to Pay system. (6.2) - Further develop Council wide use e sourcing tools by maximising the number of request for quote and tender exercises conducted via the Sell2Wales portal and the Bravo Solutions e sourcing portal. (6.2) - Encourage supplier feedback on ease of process and channel relevant findings through to our ways of working and as required for due consideration by the Welsh Government. (6.3) - Embed the principles of the Construction Commitment Charter for Wales in to our Construction procurement activities. (6.4) 9

10 Section 7 Collaboration Wrexham County Borough Council seeks to gain from sharing best practice and is committed to maximising opportunities for delivering better value for money through collaborative procurement arrangements. It recognises the value that appropriate collaboration with our public sector partners has in maximising economies of scale and buying power. It is committed to consideration and usage of the Frameworks and Contracts produced by the National Procurement Service and the Welsh Purchasing Consortium. To work actively to exploit the benefits from continued and new collaborative opportunities we will: - Examine areas of common expenditure considering if these could be addressed collectively using standardised approaches and specifications to reduce duplication, to get the best response from the market, to embed best practice; and to share resources and expertise. (7.1) - As a Member of the Welsh Purchasing Consortium actively engage in the production and use of their collaborative contracts and frameworks. (7.2) - As a Member of the National Procurement Service actively engage in the production and use of their collaborative contracts and frameworks. (7.2) - Give appropriate consideration to the increasing range of collaborative contract opportunities available to Public Sector Organisations via the Government Procurement Service and various other Buying Consortia. (7.2) - Work in partnership with other Authorities on relevant procurement issues to gain knowledge, share information and work to build any results obtained into our future procurement activity. (7.2) 10

11 Section 8 Supplier Engagement and Innovation The Council recognises the need to encourage a mixed range of suppliers that help to deliver best value for money via a varied and competitive market place. The Council is therefore committed to developing our arrangements with contractors and suppliers in a way that is appropriate to best practice procurement principles and where it provides the best outcomes. Dialogue with suppliers improves the benefits that are obtained from our arrangements, it informs the Council with information that aids delivery of optimum value for money and it assists our suppliers in equipping themselves to deliver present and future quality products, services and works for the Authority. Our ways of procuring requirements will give due consideration to the feedback received from the supply chain. To deliver an approach that is informed and influenced by the procurement relationships we have with our suppliers we will: - Ensure regular two way dialogue with our key suppliers. (8.1) - Conduct contract performance management reviews on a regular basis against key high value contracts. (8.1) - Encourage communication with Suppliers to be a two-way dialogue whereby both parties can improve the way they operate and take action against any lessons learned. (8.1) - Publish a single electronic point of contact for supply chain dialogue / feedback / queries. (8.2) - Ensure our de briefing provides adequate and compliant feedback to those Companies who have submitted responses against our contract opportunities. (8.2) - Consider the use of outcome based specifications where appropriate to encourage business innovation and encourage evaluation of alternative delivery models. (8.3) 11

12 Section 9 Measurement and Impact In accordance with good management practice, procurement performance and outcomes will be monitored to support continuous improvement. The Council will remain mindful and informed of the wider Public Sector s developments of Procurement activity and will share examples of good practice. The Welsh Government s Procurement Fitness Check programme provides a basis for considered improvements. Creation of Procurement Fitness Check action plans and our work against them will move procurement activity forward and increase our ability to deliver best in class procurement outcomes. The Council recognises the benefits that can be gained through dialogue with similar Organisations and by benchmarking ways of working. We will review and share with others our methods of working, ways of procuring and will evaluate the value for money that similar contracts are delivering. To provide a framework of procurement performance measures that are proportionate and help to drive improvement we will: - Work in partnership with other Public Sector Organisations to gain knowledge, share information and work to build any results obtained into our procurement activity. (9.1) - Participate in Value Wales procurement initiatives and give full consideration to the strategic approach that is promoted. (9.1) - Provide a framework of procurement performance measures that are proportionate and help to drive improvement. (9.2) - Provide Welsh Government with regular reports of outcomes achieved through procurement. (9.3) 12

13

Wales Procurement Policy Statement

Wales Procurement Policy Statement Wales Procurement Policy Statement In December 2012 I launched the Wales Procurement Policy Statement (WPPS) setting out the principles by which I expect public sector procurement to be delivered in Wales.

More information

Corporate Procurement Strategy 2014-2017

Corporate Procurement Strategy 2014-2017 Strategy 2014-2017 Strategy 2014-2017 Introduction The Brighton & Hove community is distinctive for its strong international flavour and vibrant diversity of cultures. The make-up of the local population,

More information

Procurement Policy Note Supporting Apprenticeships and Skills Through Public Procurement

Procurement Policy Note Supporting Apprenticeships and Skills Through Public Procurement Procurement Policy Note Supporting Apprenticeships and Skills Through Public Procurement Action Note 14/15 27 August 2015 Issue 1. Raising skills levels within the UK workforce is key to delivering sustainable

More information

Procurement and Contract Management Strategy 2013-2017

Procurement and Contract Management Strategy 2013-2017 Procurement and Contract Management Strategy 2013-2017 Title Owner Version 1 Distribution Procurement and Contract Management Strategy 2013 2017 Procurement and Performance Manager Corporate Issue date

More information

Social Value briefing

Social Value briefing Social Value briefing About This Briefing This briefing is provided on behalf of the Department for Education s overarching strategic partnership for voluntary, community and social enterprise sector organisations

More information

Opening Doors. The Charter for SME Friendly Procurement

Opening Doors. The Charter for SME Friendly Procurement Opening Doors The Charter for SME Friendly Procurement Foreword 99% of all Welsh businesses are Small and Medium Enterprises (SMEs) and the Welsh Assembly Government recognises and appreciates the very

More information

Opening Doors. The Charter for SME Friendly Procurement

Opening Doors. The Charter for SME Friendly Procurement Opening Doors The Charter for SME Friendly Procurement Further guidance on implementing the Charter principles and specific guidance on procurement best practice can be accessed via the Value Wales Procurement

More information

MPA/MPS PROCUREMENT STRATEGY 2009-12 TO BE THE UK LEADER IN PUBLIC SECTOR PROCUREMENT

MPA/MPS PROCUREMENT STRATEGY 2009-12 TO BE THE UK LEADER IN PUBLIC SECTOR PROCUREMENT MPA/MPS PROCUREMENT STRATEGY 2009-12 TO BE THE UK LEADER IN PUBLIC SECTOR PROCUREMENT CONTENTS Foreword ------------------------------------------------------------------------ 3 Executive Summary ---------------------------------------------------------

More information

Corporate Governance Service Business Plan 2011-2016. Modernising Services

Corporate Governance Service Business Plan 2011-2016. Modernising Services Corporate Governance Service Business Plan 2011-2016 Modernising Services Index 1. Executive Summary 3 2. Vision and Strategy 4 3. Service Overview 3.1 What Services do we and Will we Deliver? 5 3.2 How

More information

Steel procurement in major projects: Guidance on the application of social issues. Purpose

Steel procurement in major projects: Guidance on the application of social issues. Purpose Steel procurement in major projects: Guidance on the application of social issues Purpose 1. This is a practical guide on how to incorporate social issues in major projects with a significant steel component.

More information

Procurement Strategy 2013-2017 Delivering Social Value for our Community

Procurement Strategy 2013-2017 Delivering Social Value for our Community Procurement Strategy 2013-2017 Delivering Social Value for our Community Making Bath & North East Somerset an even better place to live, work and visit 1 Picture courtesy of Bath & News Media Group Our

More information

How to do Business with the London. Borough of Sutton

How to do Business with the London. Borough of Sutton How to do Business with the London Borough of Sutton February 2013 1 About this guide This guide has been developed to assist businesses wishing to sell their goods and services to the Borough. Contents

More information

Provision of a Corporate Asset Management Software System

Provision of a Corporate Asset Management Software System MERTHYR TYDFIL COUNTY BOROUGH COUNCIL Civic Centre, Castle Street, Merthyr Tydfil, CF47 8AN Main Tel: 01685 725000 To: Chairman, Ladies and Gentlemen CABINET REPORT www.merthyr.gov.uk Date Written 7 th

More information

The Scottish Wide Area Network Programme

The Scottish Wide Area Network Programme The Scottish Wide Area Network Release: Issued Version: 1.0 Date: 16/03/2015 Author: Andy Williamson Manager Owner: Anne Moises SRO Client: Board Version: Issued 1.0 Page 1 of 8 16/04/2015 Document Location

More information

Digital Inclusion Programme Started. BL2a

Digital Inclusion Programme Started. BL2a PROJECT BRIEF Project Name Digital Inclusion Programme Status: Started Release 18.05.2011 Reference Number: BL2a Purpose This document provides a firm foundation for a project and defines all major aspects

More information

How to Tender for our Work

How to Tender for our Work Pembrokeshire County Council Cyngor Sir Penfro How to Tender for our Work Parc Cenedlaethol Arfordir Penfro Pembrokeshire Coast National Park COLEG Sir Benfro Pembrokeshire COLLEGE March 2014 Contents

More information

CABINET. 24 March 2015

CABINET. 24 March 2015 CABINET 24 March 2015 Title: Procurement of Electricity and Gas Supplies Report of the Cabinet Member for Finance Open Report with Exempt Appendix 4 Wards Affected: All Report Author: Andrew Sivess Group

More information

DRAFT V5. PFSC 16/05/2014 Appendix 1. Outline Plan to deliver the County Council s investment property Strategy

DRAFT V5. PFSC 16/05/2014 Appendix 1. Outline Plan to deliver the County Council s investment property Strategy PFSC 16/05/2014 Appendix 1 Outline Plan to deliver the County Council s investment property Strategy 1. Strategic Drivers 1.1 The County Council s property investment strategy sets out how its property

More information

Government has set an aspiration of 25% of expenditure to flow through SMEs either directly or indirectly through the supply chain.

Government has set an aspiration of 25% of expenditure to flow through SMEs either directly or indirectly through the supply chain. DWP Revised SME Action Plan May 2014 Background and objectives The SME agenda is a crucial engine for the Government Growth Agenda and is also a key element of DWP s Commercial Strategy as we look to create

More information

Consultation and Engagement Strategy

Consultation and Engagement Strategy Consultation and Engagement Strategy Contents: 1. Introduction 2 2. Purpose 3 3. Aims and Objectives 4 4. Key principles 5 5. Delivery of the Strategy 6 6. Action Plan 2011-12 7 Appendix 1 Understanding

More information

create the most economically advantageous balance of quality and cost; reduce the burden on administrative and monitoring resources;

create the most economically advantageous balance of quality and cost; reduce the burden on administrative and monitoring resources; North Highland College Procurement Strategy 2012-2015 Strategic Context North Highland College s expenditure on bought-in goods and services is approximately 2.2M per annum. At all times the College has

More information

Guidance on the implementation of the Opening Doors Charter principles for Welsh public sector organisations

Guidance on the implementation of the Opening Doors Charter principles for Welsh public sector organisations Guidance on the implementation of the Opening Doors Charter principles for Welsh public sector organisations Background Further guidance on implementing the Charter principles and specific guidance on

More information

Outsourcing. Definitions. Outsourcing Strategy. Potential Advantages of an Outsourced Service. Procurement Process

Outsourcing. Definitions. Outsourcing Strategy. Potential Advantages of an Outsourced Service. Procurement Process CIPS takes the view that the outsourcing of services to specialist providers can often lead to better quality of services and increased value for money. Purchasing and supply management professionals should

More information

CORPORATE PROCUREMENT POLICY AND STRATEGY

CORPORATE PROCUREMENT POLICY AND STRATEGY CORPORATE PROCUREMENT POLICY AND STRATEGY Revised: April 2011 Next review due: 2014 FOREWORD It is with great pleasure that I am able to provide a foreword for the Corporate Procurement Policy and Strategy.

More information

Good Practice Guide. Commissioning, Contract Management, Grant funding and Procurement 2012

Good Practice Guide. Commissioning, Contract Management, Grant funding and Procurement 2012 Good Practice Guide Commissioning, Contract Management, Grant funding and Procurement 2012 The process of commissioning services focuses on achieving outcomes for the service user and is a partnership

More information

HOW TO SELL TO MID AND WEST WALES FIRE AND RESCUE SERVICE

HOW TO SELL TO MID AND WEST WALES FIRE AND RESCUE SERVICE HOW TO SELL TO MID AND WEST WALES FIRE AND RESCUE SERVICE A Guide for Current and Potential Suppliers / Contractors How to sell to Mid and West Wales Fire and Rescue Service 1 Contents Introduction 2 Opening

More information

Housing Association Regulatory Assessment

Housing Association Regulatory Assessment Welsh Government Housing Directorate - Regulation Housing Association Regulatory Assessment Melin Homes Limited Registration number: L110 Date of publication: 20 December 2013 Welsh Government Housing

More information

University of Edinburgh Procurement Strategy 2012 16 updated May 2013

University of Edinburgh Procurement Strategy 2012 16 updated May 2013 University of Edinburgh Procurement Strategy 2012 16 updated May 2013 At the University of Edinburgh, we aim to meet our needs for goods, services and works in a way that achieves value for money on a

More information

Delivering Customer Focused Outcomes and Value for Money through Commissioning and Procurement

Delivering Customer Focused Outcomes and Value for Money through Commissioning and Procurement Delivering Customer Focused Outcomes and Value for Money through Commissioning and Procurement Procurement Strategy 2012-2015 V1.0 Please consider the environment if you need to print this document and

More information

Membership Management and Engagement Strategy 2014-17

Membership Management and Engagement Strategy 2014-17 Membership Management and Engagement Strategy 2014-17 communicating engaging representing Contents Introduction 3 What is membership? 4 Defining the membership community 5 Engaging members and the public

More information

Welsh Government Response to the Report of the National Assembly for Wales Public Accounts Committee on Grant Management in Wales Final Report

Welsh Government Response to the Report of the National Assembly for Wales Public Accounts Committee on Grant Management in Wales Final Report Welsh Government Response to the Report of the National Assembly for Wales Public Accounts Committee on Grant Management in Wales Final Report The Welsh Government appreciates both the time and effort

More information

Sustainable Supply Chain Policy

Sustainable Supply Chain Policy Sustainable Supply Chain Policy 1. Contents Page 2. Introduction & Purpose 1 3. Definitions 1 4. Benefits of a Sustainable approach to the Supply Chain 2 5. Operational Context 2 6. Elements & Principles

More information

Competence Criteria for Member (MCIBSE)

Competence Criteria for Member (MCIBSE) Competence Criteria for Member (MCIBSE) FACTSHEET M21 The competence criteria for the Member grade of CIBSE (MCIBSE) is directly aligned to the Competence Statements issued by the Engineering Council,

More information

NEATH PORT TALBOT LOCAL HEALTH BOARD CORPORATE GOVERNANCE HANDBOOK

NEATH PORT TALBOT LOCAL HEALTH BOARD CORPORATE GOVERNANCE HANDBOOK NEATH PORT TALBOT LOCAL HEALTH BOARD CORPORATE GOVERNANCE HANDBOOK Purpose of this Handbook This handbook sets out, in broad terms, the Corporate Governance arrangements in place within Neath Port Talbot

More information

PUBLIC HEALTH WALES NHS TRUST CHIEF EXECUTIVE JOB DESCRIPTION

PUBLIC HEALTH WALES NHS TRUST CHIEF EXECUTIVE JOB DESCRIPTION PUBLIC HEALTH WALES NHS TRUST CHIEF EXECUTIVE JOB DESCRIPTION Post Title: Accountable to: Chief Executive and Accountable Officer for Public Health Wales NHS Trust Trust Chairman and Board for the management

More information

SUFFOLK COUNTY COUNCIL PROCUREMENT RULES. Version 2 Jan 2016. Page 1 of 19

SUFFOLK COUNTY COUNCIL PROCUREMENT RULES. Version 2 Jan 2016. Page 1 of 19 SUFFOLK COUNTY COUNCIL PROCUREMENT RULES 2015 Version 2 Jan 2016. Page 1 of 19 TABLE OF CONTENTS 1. Introduction and Definitions... 3 2. Scope... 4 3. General Principles... 5 4. Responsibilities... 7 5.

More information

Introduction. Page 2 of 11

Introduction. Page 2 of 11 Page 1 of 11 Introduction It has been a year since The Walton Centre brought its recruitment function in-house and it was critical that the organisation took this step. This is a specialist organisation

More information

Cork City Council CORPORATE PROCUREMENT PLAN

Cork City Council CORPORATE PROCUREMENT PLAN Cork City Council CORPORATE PROCUREMENT PLAN 2008 2010 Foreword Cork City Council is committed to delivering excellent quality services. The role a strategic approach to procurement has in achieving such

More information

ARB's overarching goals The Board has identified two objectives from the Act which underpin all of our work:

ARB's overarching goals The Board has identified two objectives from the Act which underpin all of our work: Architects Registration Board Communications Strategy Introduction Effective communication is key to the work of the Architects Registration Board (ARB), enabling the organisation to build and maintain

More information

Six top tips for travel managers to create savings in 2015

Six top tips for travel managers to create savings in 2015 Six top tips for travel managers to create savings in 2015 E-Guide 2 Introduction Savings remain a key focal point for Travel Managers in 2015 and through regular reviews and analysis, using management

More information

Cabinet Member for Corporate Relations

Cabinet Member for Corporate Relations Cabinet Member for Corporate Relations Proposal for new customer experience October 2015 Report by the Executive Director Residents Services and the Director of Customer Services Ref No: CR05(15/16) Key

More information

Contents. 1. Doing Business with Gwynedd Council. 1. 2. Council Structure and Contacts 2

Contents. 1. Doing Business with Gwynedd Council. 1. 2. Council Structure and Contacts 2 Contents Page 1. Doing Business with Gwynedd Council. 1 2. Council Structure and Contacts 2 3. How to find out about the opportunities offered by Gwynedd Council 3 4. Types of Procurement 3 5. Tendering

More information

CHAPTER 3 - CUSTOMER RELATIONSHIP MANAGEMENT (CRM)

CHAPTER 3 - CUSTOMER RELATIONSHIP MANAGEMENT (CRM) CHAPTER 3 - CUSTOMER RELATIONSHIP MANAGEMENT (CRM) 3.1 INTRODUCTION The most important purpose of any service orientated organisation is to retain customers. It is critical for any organization to keep

More information

INTRODUCTION. The Merlin Principles. The Elements of each Principle

INTRODUCTION. The Merlin Principles. The Elements of each Principle 0 INTRODUCTION The development of the Merlin Standard has been progressed as a joint exercise between the Department for Work and Pensions (DWP) and its providers operating in the Welfare to Work (W2W)

More information

How to do business with Wiltshire Council

How to do business with Wiltshire Council How to do business with Wiltshire Council A guide for local small and medium size businesses including voluntary and community sector organisations June 2013 Page 1 Index 1. Introduction... 3 2. General

More information

Intelligent Procurement

Intelligent Procurement Intelligent Procurement Lessons and pitfalls Making a Difference - Construction - Stewart Heaney Divisional Director Construction, CPD Making a Difference Construction Procurement Stewart Heaney Divisional

More information

Communications Strategy

Communications Strategy Communications Communications July 2013 Version 1.1 1 Communications River Clyde Homes Vision Our vision is to provide quality, affordable homes, in neighbourhoods we can be proud of and to deliver excellent

More information

JOB DESCRIPTION. Position Title and Number: Senior Procurement Officer (100618) Health, Wellbeing & Commissioning

JOB DESCRIPTION. Position Title and Number: Senior Procurement Officer (100618) Health, Wellbeing & Commissioning JOB DESCRIPTION Position Title and Number: Senior Procurement Officer (100618) Grade: Department: Section: Responsible to: Responsible for: SO2 People Directorate Health, Wellbeing & Commissioning Team

More information

Report by the Executive Director Residents Services and the Director of Customer Services

Report by the Executive Director Residents Services and the Director of Customer Services Agenda Item No. 4 Performance & Finance Select Committee 3 September 2015 Proposal for New Customer Experience Report by the Executive Director Residents Services and the Director of Customer Services

More information

Proposal to commission The Language Shop to provide translation and interpretation services

Proposal to commission The Language Shop to provide translation and interpretation services Proposal to commission The Language Shop to provide translation and interpretation services What is The Language Shop? The Language Shop is the name of the London Borough of Newham s award winning translation

More information

1. Executive Summary. 2. Definitions

1. Executive Summary. 2. Definitions 1. Executive Summary The aim of this strategy is to explain the different facets of e-procurement and clearly set out how Procurement Lincolnshire will approach e-procurement. This document links with

More information

Report of visit Level of follow-up: Estyn monitoring

Report of visit Level of follow-up: Estyn monitoring Report of visit Level of follow-up: Estyn monitoring Bridgend Adult Community Learning Partnership Bridgend County Borough Council Civic Offices Angel Street Bridgend CF31 4WB Date of visit: by Estyn,

More information

University of Brighton Sustainable Procurement Strategy 2011-2015

University of Brighton Sustainable Procurement Strategy 2011-2015 University of Brighton Sustainable Procurement Strategy 2011-2015 Sustainable procurement in a challenging environment Introduction There is widespread recognition that climate change and the use of dwindling

More information

Government Communication Professional Competency Framework

Government Communication Professional Competency Framework Government Communication Professional Competency Framework April 2013 Introduction Every day, government communicators deliver great work which supports communities and helps citizens understand their

More information

Procurement and contract management strategy

Procurement and contract management strategy Procurement and contract management strategy Approved 2015 by Contents 1 Introduction...3 1.1 Purpose of procurement and contract management strategy 1.2 What is procurement? 1.3 What is contract management?

More information

SCI-Network: Working Group on Procurement Process. Procuring Innovation

SCI-Network: Working Group on Procurement Process. Procuring Innovation Procuring Innovation Preliminary Report on Use of Early Market Engagement and Supplier Relationship Management to promote innovation Supplier perspectives on innovation through public procurement August

More information

APUC Supply Chain Sustainability Policy

APUC Supply Chain Sustainability Policy APUC Supply Chain Sustainability Policy Vision APUC aims to be a leader, on behalf of client institutions, in driving forward the sustainable procurement agenda (please see Appendix 1 for the commonly

More information

(2) That the contract runs from 1 April 2015 for an initial period of seven years. The value of the contract will be in the order of 10m per annum.

(2) That the contract runs from 1 April 2015 for an initial period of seven years. The value of the contract will be in the order of 10m per annum. Cabinet Member for Corporate Relations Redesign of Facilities Management Services April 2014 Report by Director Service Operations and Principal Manager Facilities Management Ref No: CR02(14/15) Key Decision:

More information

the Audit Committee.

the Audit Committee. Audit Committee 22 Agenda Item No: 10 Report title Cabinet member with lead responsibility Accountable director Originating service The Introduction of Agresso Councillor Andrew Johnson Resources Keith

More information

GOVERNMENT OF LESOTHO CHARTER FOR SMALL AND MEDIUM SIZED ENTERPRISES

GOVERNMENT OF LESOTHO CHARTER FOR SMALL AND MEDIUM SIZED ENTERPRISES GOVERNMENT OF LESOTHO CHARTER FOR SMALL AND MEDIUM SIZED ENTERPRISES November 2006 Forward The vast majority of all businesses in Lesotho are small and medium sized enterprises (SMEs). The Government of

More information

DARLINGTON BOROUGH COUNCIL LEARNING & SKILLS SERVICE SUPPLY CHAIN FEES AND CHARGES POLICY 2015/16

DARLINGTON BOROUGH COUNCIL LEARNING & SKILLS SERVICE SUPPLY CHAIN FEES AND CHARGES POLICY 2015/16 DARLINGTON BOROUGH COUNCIL LEARNING & SKILLS SERVICE SUPPLY CHAIN FEES AND CHARGES POLICY 2015/16 1. POLICY STATEMENT 1.1 Darlington Borough Council s Learning & Skills Service (the Service) is funded

More information

Procurement & Supply Chain Team. Purpose of the Role

Procurement & Supply Chain Team. Purpose of the Role Role: Responsible To: Responsible For: Location: Procurement & Supply Chain Manager Assistant Director of Finance Procurement & Supply Chain Team Liverpool Purpose of the Role Oversee the group s procurement

More information

CURRENT DATA N/A N/A Refer current budget N/A Existing and new clients Other information:

CURRENT DATA N/A N/A Refer current budget N/A Existing and new clients Other information: Quantity Surveyor SECTION 1 OVERALL PURPOSE OF THE JOB The Quantity Surveyor role is to provide a professional and consistent estimating and pricing service to support the operations of the Property Maintenance

More information

ICT Digital Transformation Programme

ICT Digital Transformation Programme Officer and Date Item Cabinet 11 th May 2016 Public ICT Digital Transformation Programme Responsible Officer: Clive Wright, Chief Executive Email: Clive.wright@shropshire.gov.uk Tel: 01743 252007 1.0 Summary

More information

Role Profile. Job No. (Office Use) Directorate Corporate Support Department Finance Assets and Efficiency

Role Profile. Job No. (Office Use) Directorate Corporate Support Department Finance Assets and Efficiency Role Profile Job Title Strategic Procurement Project Manager Job No. (Office Use) C6014 Band/Band Range- (for career grades) Grade K Directorate Corporate Support Department Finance Assets and Efficiency

More information

CONTRACTS STANDING ORDERS (CSOs) 2015 / 2016 CSO 2015-6 1

CONTRACTS STANDING ORDERS (CSOs) 2015 / 2016 CSO 2015-6 1 CONTRACTS STANDING ORDERS (CSOs) 2015 / 2016 CSO 2015-6 1 PART 3G Contracts Standing Orders 2015/16 Definitions Aggregation is the combining together of the total contract value from separate contracts

More information

CENTRAL MANCHESTER UNIVERSITY HOSPITALS NHS FOUNDATION TRUST

CENTRAL MANCHESTER UNIVERSITY HOSPITALS NHS FOUNDATION TRUST CENTRAL MANCHESTER UNIVERSITY HOSPITALS NHS FOUNDATION TRUST Report of: Paper prepared by: Adrian Roberts, Executive Director of Finance Simon Walsh, Head of Procurement and E-Commerce Date of paper: August

More information

PROCUREMENT STRATEGY. Charity number SC004401

PROCUREMENT STRATEGY. Charity number SC004401 Charity number SC004401 PROCUREMENT STRATEGY 1.PURPOSE... 2 2.OUR ROLE... 2 3. STRATEGIC VISION... 2 4.SPEND DATA... 3 5. ROAD MAP... 4 6. STRATEGIC INTENT... 4 7. OBJECTIVES... 5 7.1 Efficiency Objectives...

More information

Human Resources Management Structure Chart. Head of Human Resources

Human Resources Management Structure Chart. Head of Human Resources Human Resources Management Structure Chart Head of Human Resources Senior Strategic Services Senior Direct Services Learning & Organisational Development Recruitment & DBS Equality, Safety & Diversity

More information

Shared service centres

Shared service centres Report by the Comptroller and Auditor General Cabinet Office Shared service centres HC 16 SESSION 2016-17 20 MAY 2016 4 Key facts Shared service centres Key facts 90m estimated savings made to date by

More information

JOB DESCRIPTION. 1. JOB TITLE: Assistant Procurement Officer. 4. DEPARTMENT: Chief Financial Officer/Bursar s Office

JOB DESCRIPTION. 1. JOB TITLE: Assistant Procurement Officer. 4. DEPARTMENT: Chief Financial Officer/Bursar s Office JOB DESCRIPTION 1. JOB TITLE: Assistant Procurement Officer 2. REFERENCE NUMBER: HR13297a 3. ROLE CODE: APOBO 4. DEPARTMENT: Chief Financial Officer/Bursar s Office 5. ORGANISATION CHART: Chief Financial

More information

Attached is the 2015-16 business plan for Transport Services for consideration by OPCC. (Please see attached)

Attached is the 2015-16 business plan for Transport Services for consideration by OPCC. (Please see attached) Financial Performance Programme 2014-15 Report to: the Office of the Police and Crime Commissioner for Essex Report from: Essex Police Meeting Date: 21 st May 2015 Topic: Transport Services 15-16 Business

More information

A guide on how to do business with Stockport NHS Foundation Trust. Procurement Buying In to Buying Locally

A guide on how to do business with Stockport NHS Foundation Trust. Procurement Buying In to Buying Locally A guide on how to do business with Stockport NHS Foundation Trust Procurement Buying In to Buying Locally Contents Page Introduction 3 Aim of the guide 4 Corporate Citizenship more than a hospital 4 The

More information

City and County of Swansea. Human Resources & Workforce Strategy 2013-2017. Ambition is Critical 1

City and County of Swansea. Human Resources & Workforce Strategy 2013-2017. Ambition is Critical 1 City and County of Swansea Human Resources & Workforce Strategy 2013-2017 Ambition is Critical 1 Delivering quality services for a safer, greener, smarter, fairer, healthier, richer Swansea Executive Summary

More information

Derbyshire Trading Standards Service Quality Manual

Derbyshire Trading Standards Service Quality Manual Derbyshire Trading Standards Service Quality Manual This Quality Manual has been developed to give a broad outline of how the Trading Standards Division s range of services comply with the requirements

More information

Guidance on Providing Learning and Development (L & D) Services and Cabinet Office (CO) Controls

Guidance on Providing Learning and Development (L & D) Services and Cabinet Office (CO) Controls Annex 11.1 Guidance on Providing Learning and Development (L & D) Services and Cabinet Office (CO) Controls 1. Readership All L & D leads (Departments, Agencies, and NDPBs) All Finance leads All L & D

More information

Government Shared Services: A Strategic Vision - July 2011

Government Shared Services: A Strategic Vision - July 2011 Government Shared Services: A Strategic Vision - July 2011 INTRODUCTION When the Coalition Government came to office it was a stated priority to reduce the deficit and ensure critical front-line services

More information

Australian National Audit Office. Report on Results of a Performance Audit of Contract Management Arrangements within the ANAO

Australian National Audit Office. Report on Results of a Performance Audit of Contract Management Arrangements within the ANAO Australian National Audit Office Report on Results of a Performance Audit of Contract Management Arrangements within the ANAO Commonwealth of Australia 2002 ISBN 0 642 80678 0 10 December 2002 Dear Mr

More information

How to Do Business with the Scottish Ambulance Service

How to Do Business with the Scottish Ambulance Service How to Do Business with the Scottish Ambulance Service March 2015 How to do business with the Scottish Ambulance Service A Guide for Suppliers Overview This guide is to provide practical help for suppliers,

More information

SUPC Procurement Shared Service (PSS) Procurement Maturity Study : INTERIM. Sirius Test - JR

SUPC Procurement Shared Service (PSS) Procurement Maturity Study : INTERIM. Sirius Test - JR SUPC Procurement Shared Service (PSS) Procurement Maturity Study : INTERIM Sirius Test - JR SUPC Procurement Shared Service Judith Russell Assessment 2 Completed : November, 2014 DRAFT INTERIM REPORT CONTENTS

More information

CITY OF LONDON PROCUREMENT STRATEGY MAY 2009

CITY OF LONDON PROCUREMENT STRATEGY MAY 2009 CITY OF LONDON PROCUREMENT STRATEGY MAY 2009 CONTEXT Definition Procurement is the process of acquiring goods, works and services, covering both acquisitions from third parties and from in house providers.

More information

REGISTERS OF SCOTLAND SUPPLIER GUIDE TO PROCUREMENT

REGISTERS OF SCOTLAND SUPPLIER GUIDE TO PROCUREMENT REGISTERS OF SCOTLAND SUPPLIER GUIDE TO PROCUREMENT 1. PURPOSE The purpose of this Guide is to provide suppliers with information and guidance on Purchasing and the Procurement function at Registers of

More information

Procurement policy Working with our suppliers to support strategic growth

Procurement policy Working with our suppliers to support strategic growth Procurement policy Working with our suppliers to support strategic growth Mission Statement The Procurement Department is the focal point for commercial relationships with Eversheds supply chains, ensuring

More information

Corporate Procurement Strategy

Corporate Procurement Strategy Corporate Procurement Strategy published January 2010 Foreword The County Council s ambition for procurement is to be recognised as a leading exponent of innovative, sustainable and modern procurement

More information

Community Learning and Skills Service. Contract Management 2015/16. Guidance for providers. Slough and RBWM

Community Learning and Skills Service. Contract Management 2015/16. Guidance for providers. Slough and RBWM Community Learning and Skills Service Contract Management 2015/16 Guidance for providers Slough and RBWM CONTENTS 1. Purpose... 3 2. About East Berkshire Community Learning and Skills Service... 4 3.

More information

To work with the General Manager in developing and growing a Structural Engineering Team within the Alexander & Co Ltd (ACL) brand.

To work with the General Manager in developing and growing a Structural Engineering Team within the Alexander & Co Ltd (ACL) brand. POSITION DESCRIPTION: STRUCTURAL ENGINEER LEVEL: ASSOCIATE Location: Auckland Reports to: General Manager PURPOSE: To work with the General Manager in developing and growing a Structural Engineering Team

More information

ABERDEEN CITY COUNCIL. Name of Committee : Resources Management Committee

ABERDEEN CITY COUNCIL. Name of Committee : Resources Management Committee ABERDEEN CITY COUNCIL Name of Committee : Resources Management Committee Date of Meeting : 29 March 2007 Title of Report : CRM System Procurement Lead Officer : Jacek Nowak, Head of Customer Relations

More information

JOB DESCRIPTION PROCUREMENT OFFICER PROCUREMENT MANAGER

JOB DESCRIPTION PROCUREMENT OFFICER PROCUREMENT MANAGER JOB DSCRIPTION JOB TITL: RSPONSIBL TO: DPARTMNT/ SCTION: PROCURMNT OFFICR PROCURMNT MANAGR FINANC & PROCURMNT SALARY ( ): 18,033-20,098 Grade 6 Pt 18 21 MAIN PURPOS OF TH JOB To provide administrative

More information

Managing Supply Chain Impacts

Managing Supply Chain Impacts Managing Supply Chain Impacts Increasing shareholder, public and media scrutiny means that any irregular or irresponsible practices within an organisation's supply chain can permanently damage an organisation's

More information

Supporting the local economy in Surrey. 14 th June 2012

Supporting the local economy in Surrey. 14 th June 2012 Supporting the local economy in Surrey 14 th June 2012 Surrey Based Suppliers Opening up business opportunities in Surrey. Andrew Forzani Head of Procurement and Commissioning Agenda 6.30pm Welcome by

More information

Position description. Marketing & Member Relationship. Classification

Position description. Marketing & Member Relationship. Classification Position description Position title Division Business Business unit Classification Responsible for Campaign Manager Online Insurance Product & Sales Marketing & Member Relationship D Planning, development

More information

Behaviour Change Policy Framework The Four E s Model Educate, Encourage, Empower, Enforce

Behaviour Change Policy Framework The Four E s Model Educate, Encourage, Empower, Enforce Behaviour Change Policy Framework The Four E s Model Educate, Encourage, Empower, Enforce Version: 1 Approved by: Date formally approved: Document Author: Sue Holden and Steve Stuart Name of responsible

More information

Agenda Page 7 Agenda Item 10. Debt Management Policy

Agenda Page 7 Agenda Item 10. Debt Management Policy Agenda Page 7 Agenda Item 10 Debt Management Policy Agenda Page 8 Agenda Item 10 DEBT MANAGEMENT POLICY 1. INTRODUCTION The council has a responsibility to collect the income due to it. This helps the

More information

Competence Criteria for Associate (ACIBSE)

Competence Criteria for Associate (ACIBSE) Competence Criteria for Associate (ACIBSE) FACTSHEET A21 The competence criteria for the Associate grade of CIBSE (ACIBSE) is directly aligned to the Competence Statements issued by the Engineering Council,

More information

CHECKLIST OF COMPLIANCE WITH THE CIPFA CODE OF PRACTICE FOR INTERNAL AUDIT

CHECKLIST OF COMPLIANCE WITH THE CIPFA CODE OF PRACTICE FOR INTERNAL AUDIT CHECKLIST OF COMPLIANCE WITH THE CIPFA CODE OF PRACTICE FOR INTERNAL AUDIT 1 Scope of Internal Audit 1.1 Terms of Reference 1.1.1 Do terms of reference: (a) establish the responsibilities and objectives

More information

Whanganui Reputation Management Strategy

Whanganui Reputation Management Strategy Whanganui Reputation Management Strategy 1 P age Whanganui District Council Strategy Originator: Charlotte Almond, Group Manager Strategy and Development Contact person for enquiries: Charlotte Almond,

More information

Monitoring Highways England The monitoring framework

Monitoring Highways England The monitoring framework Monitoring Highways England The monitoring framework October 2015 Contents Executive summary 4 Roads reform 4 ORR s role in monitoring Highways England 5 What we will do next 10 1. Overview of this document

More information

REVIEW OF CORPORATE SERVICES HR BUSINESS CASE

REVIEW OF CORPORATE SERVICES HR BUSINESS CASE REVIEW OF CORPORATE SERVICES HR BUSINESS CASE 1. The Strategic Case for Integration The alignment with Council strategies 1.1 The Lewes Change Management Programme (CMP) outlines the need to redesign the

More information

Job Description. To lead and effectively manage the Empty Homes team which is responsible for:

Job Description. To lead and effectively manage the Empty Homes team which is responsible for: Job Description Post Title Post Number Service Area / Department SDU Accountable to (Line Manager) Responsible for (Direct Reports Post Title) Empty Homes Manager RT01008 Leasehold and Lettings Housing

More information

Network Rail Infrastructure Projects Joint Relationship Management Plan

Network Rail Infrastructure Projects Joint Relationship Management Plan Network Rail Infrastructure Projects Joint Relationship Management Plan Project Title Project Number [ ] [ ] Revision: Date: Description: Author [ ] Approved on behalf of Network Rail Approved on behalf

More information