CLIENT. Report of Remote Backup Service

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1 CLIENT Report of Remote Backup Service Summary Report from May 1, 2006 to May 31, 2006

2 Page: 2 of 5 31 May 06 Backup Process SafeComs utilizes the proven industry standard backup rotation strategy known as Grandfather Father Son (GFS). Through GFS, we are able to maintain a constant and consistent series of daily, weekly, and monthly backups of your data. In detail, GFS is a strategy of Full and Differential backups to efficiently and effectively protect your data. In this strategy, SafeComs perform a regular Full backup of all files (weekly), then a more frequent Differential backup (daily) of all files that have changed since the last full backup session. At the end of each month, a Full backup is archived for that month. The monthly Full backup is maintained for one year in our vault. A Full backup copies all the selected data files on the computer. With a full backup of your data set on tape, SafeComs can restore all your selected data if a disaster destroys the original files. A Differential backup copies all files that have been added or changed since the last Full backup job. This Full/Differential backup method helps the restore process run more efficiently, because only one full backup disk/tape and one differential backup disk/tape are required for a complete restore of your required data. Backup Schedule Example Approximate Time & Resources Used per Week Day Type of Backup Data Size Backup Time No. of Drives Monday Differential 0.5 GB 12 min 1 Tuesday Full 34.8 GB 2.2 hours 1 Wednesday Differential 0.5 GB 12 min 1 Thursday Differential 1.0 GB 13 min 1 Friday Differential 1.0 GB 13 min 1 Saturday Differential 1.4 GB 16 min 1 Sunday Differential 1.4 GB 16 min 1 Total: 40.6 GB 3.5 hours 1 SafeComs Engineer Working for You Week Time On-Site Travel Time In-Office Time Total Week 1.25 hour 1 hour 1 hour 2.25 hours Week 2.25 hour 1 hour 1 hour 2.25 hours Week 3.25 hour 1 hour 1 hour 2.25 hours Week 4.25 hour 1 hour 1 hour 2.25 hours Total: 1 hour 4 hours 4 hours 9 hours

3 Page: 3 of 5 31 May 06 Systems & Data Configured for Backup Data backup is the process of transferring data from your company s primary computer system to a separate storage device, such as a disk or tape drive. Because data files change every time someone enters new information, SafeComs performs a backup of your data files every day (only those files that have changed) and then performs a complete backup of the entire system on a weekly basis. The specific servers and workstations that are being backed-up for you are: Server Backup Summary Name IP Address Drives System State Server D, E System State SafeComs refers to the below system components as the System State data. The exact system components that make up your server s System State data depend on the server s operating system and configuration: Registry COM+ Class Registration database Boot files, including the system files Certificate Services database Active Directory directory service SYSVOL directory Cluster service information IIS Metadirectory System files that are under Windows File Protection Workstation Backup Summary Name IP Address My Documents CEO Accounting MKT-Joe MKT-Jieb Somchai

4 Page: 4 of 5 31 May 06 Data Backed-Up This Month Full Data Backup Details Computer 05/04/06 12/04/06 19/04/06 26/04/06 Server GB 34 GB 34 GB 34 GB CEO 3.43 GB GB GB GB Accounting GB 1.90 GB 1.90 GB 1.90 GB MKT-Joe MB MB MB MB MKT-Jieb 8.22 GB 1.58 GB 1.58 GB 2.75 GB Somchai MB MB MB MB Total: GB GB GB GB Errors / Abnormalities This section contains issues identified during service delivery that may indicate problems in the system or environment that may affect normal service delivery. None Restores Performed If any of your original data is lost or damaged, SafeComs can restore the information from our backups so you can resume normal business operations. The following restores were performed this month: File Restore Summary Date Data Location Data Size No. of Files

5 Page: 5 of 5 31 May 06 Archives An archive is a long-term, permanent data backup, which is kept off-site. The below table is a summary of the current archives being managed by SafeComs. Archive Summary Date Tape Name Backup Type Data Size Location 31 MAY 06 LTO0027 End of Full 46.3 GB SafeComs Office May 30 APR 06 LTO0024 End of Full 34.8 GB SafeComs Office April 31 MAR 06 LTO0021 End of Full 32.3 GB SafeComs Office March 28 FEB 06 LTO0019 End of Full 36.1 GB SafeComs Office February 31 JAN 06 LTO0014 End of Full 38.0 GB SafeComs Office January 30 DEC 05 LTO0007 End of Full 42.7 GB SafeComs Office December 30 NOV 05 LTO0002 End of November Full 36.0 GB SafeComs Office

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