NAWDP 2016 Annual Conference. How High-Demand Teleworks Jobs Offer Career Opportunities to Priority Populations

Transcription

1 NAWDP 2016 Annual Conference How High-Demand Teleworks Jobs Offer Career Opportunities to Priority Populations

2 Connected Nation/ConnectKentucky Connected Nation is a national 501(c)(3) nonprofit with mission to expand broadband technology Access, Adoption, and Use. Primary Initiatives Broadband Mapping and Data Analysis Connected Community Engagement Program Broadband Research and Policy Advocacy Digital Literacy Training and Telework Job Placement Program

3 About Digital Works TRAINING employer designed telework job readiness training PLACEMENT - assistance with job placement through vetted employers MENTORING - ongoing mentoring program for career advancement

4 Related Workforce Trends Freelancers Union reports 53M freelancers in % freelance by choice 78% recommend freelance to family and friends 77% report making same or more money

5 Related Workforce Trends Bureau of Labor Statistics: 65 million Americans or 40% of the workforce will be freelance solopreneurs by Telework Research Network: estimates telecommuting growth at 26% per year. U.S. Workers Overall by Donald J. Edelman, Inc., says 50% of freelancers under the age of 40, but almost 20% are 55+. Connected Nation 2014 surveys reveal 34% of businesses allow teleworking. Connected Nation consumer surveys show 32% of teleworkers work from home every day.

6 Related Workforce Trends The typical telecommuter is a 49-year-old college graduate man or woman who earns about $58,000 a year and belongs to a company with more than 100 employees. (US Census Bureau) The 2012 Median Pay for Customer Service Representatives is $14.70 per hour for a position that only requires a high school diploma or GED. (Bureau of Labor Statistics)

7 Technology Implications 1. Challenges the Definition of What Constitutes a Job 2. Workers are Choosing Flexibility 3. Levels the Economic Playing Field for Communities 4. Closes the Gap Between Employers and Available Labor 5. Reduces Job Attraction Costs 6. Need for New Economic and Workforce Development Tools

8 Telework Employer Benefits Access to available labor beyond local market Faster hiring Retention Lower real estate costs Business continuity Productivity increases Ability to scale up or down quickly Allows focus on higher level in-house skills Source skills that may not be available locally

9 Employer Hiring Benefits

10 Freelance Motivators

11 Freelance Career Trends

12 The Barriers Workforce Programs Don t embrace work at home employment Communities Often lack strategy to attract remote employers Employers Outreach Skills gap/conversion to hire Retention Job Seekers Awareness Potential Fraud Training Mentorship

13 Companies Hiring

14 The Solution A unique, grassroots based sustainable, employerdesigned, high-demand industry cluster, career creation program leveraging broadband technology-based jobs to people seeking work in local communities. Trains, places, and mentors high-quality candidates and develops co-working centers in settings where job demand is high. Digital Literacy Program Digital Workforce Training Digital Works Job Placement Mentorship Advanced Curriculum Career Advancement

15 Scalability Ohio Columbus Reeb Busch Gallipolis Kentucky Thorn Hill Michigan Cheboygan Mississippi Mississippi State Univ. Texas Blinn College Expansion Virtual Montana New Mexico 665 Secured work 91% retention

16 Testimonials Advancement Jill Referred to Digital Works through Food Assistance Program, Gallia County OhioMeansJobs Homeless, single mother of 2, unemployed for over a year Very few skills, little work history, additional barriers based on her background I am now employed, renting a home, working from home, and ready to take all I have learned from Digital Works to excel in my new career, said Jill. Secured contract employment 11/2014 with Sutherland CloudSource Advanced to Allstate claims rep Advanced to a AppleCare Now supporting EPIQ Cyber Security

17 Testimonials Returning Citizens Iesha Was incarcerated for nearly 1 year Unemployed with young son at home Referred to Digital Works through local welfare office Few skills & additional barriers based on her background Secured work with edegree Continues advancing Started at $9/hour. In 6 months, $14/hour. In 1 year, $16/hour with realistic prospect of management roles

18 Testimonials Retention Faye Worked herself up from long-term unemployment, financial difficulties Recently purchased a car for the first time on her own 1/2014, dedicated Allstate First Notice of Loss (FNOL) service line Digital Works gave me an opportunity to not only lighten the financial responsibility my husband was carrying, but also to help with some of the extras, Faye said.

19 Testimonials - Entrepreneurship Dakota Unemployed for almost two years Enrolled in Digital Works 1/2015 Quickly found work as Logistics Specialist making full commission & was CDL trained Dakota created her own limited liability company (LLC) Now manages her own business (Double D Logistics) while raising her two children Digital Works was incredible in helping me accomplish my goal, said Dakota. I learned how to work from home and always be professional doing so. I was trained in the best way to speak over the phone, and via the Internet. My instructor helped me build my resume to get the job in the field I wanted and has aided me ever since I started the program. Digital Works gave me the exact tools I needed to start my business and be successful.

20 Testimonials - Video Digital Works Video

21 Case Study Gallia County, Ohio Population at 30,937 in 2014, down from peak of 31,069 in 2000 Median family income for 2014 is $37,494, which is 30% below the U.S. average Poverty rate 26.1% compared to the Ohio state average of 15.8% Few prospects for new employers moving to the remote community on the Ohio River in Appalachian region

22 Case Study Gallia County, Ohio In 2013 implemented Digital Works Results from the Gallia County Department of Jobs & Family Services: 128 residents placed in mostly telework jobs 2013 W-2 placement rate was 26% 2016 W-2 placement rate is 89% 2013 average was $7.37 per hour 2016 average wage is now $13.76 per hour

23 Economic Development Benefits Leverage under-utilized community assets Less expensive than traditional economic development Overcomes geographical barriers to traditional business recruitment Keeps the focus on portable workforce skills Creates a diversified economy not tied to one employer

24 The Challenge Technology is evolving faster than economic development & workforce practice can keep pace Over 60% of DW participants have not qualified for tuition assistance Current economic development and workforce incentives no longer apply to contingent workforce Traditional economic development incentives and workforce training programs tied to brick and mortar locations

25 The Big Question? With company s embracing a distributed workforce model coupled with the contingent workforce trends: Why Buy the Cow, If All You Need is the Milk?

26 Contact Information Thank you! Questions? Rene True Business Development Digital Works/Connected Nation