MasterCard Global Risk Management Conference Laguna Beach, California, USA I May 18-22, 2014 DRAFT

Transcription

1 MasterCard Global Risk Management Conference Laguna Beach, California, USA I May 18-22, 2014 DRAFT Sunday, May 18, Pre-Conference Registration Global Risk Management Conference - Early Registration Welcome Cocktail Reception 2:00PM - 5:00PM 2:00PM - 5:00PM 6:30PM - 9:00PM Monday, May 19, Global Risk Management Conference Registration, Coffee, & Exhibitor Booths Open Welcome Address: The Future of Commerce: Why it will be Driven by a More Empowering Inclusive Planet Keynote Address Exhibitor Introductions Global Insights: Leveraging Perspectives Learn from MasterCard and a team of regional customer fraud management experts as they discuss current and emerging fraud trends and the critical mitigation strategies to put in place to help ensurethat transactions are safe and secure. Innovation in the Payment Industry An expert panel will discuss the importance of safety and security of payments in a fast-changing ecosystem where innovation is a key differentiator to remain a competitor. Lunch EMV Migration: The Time is Now Industry experts will take the stage alongside MasterCard to discuss the current state and future of EMV with insights into the latest changes, challenges, implementation strategies, and the implications that these may have and how to maximize the value of your investment. The Card-Not-Present Roadmap With the explosion of mobile and e-commerce, card-not-present (CNP) fraud now dominates the fraud landscape. MasterCard will provide plans to seamlessly authenticate payments in the CNP environment. Also learn from an industry analyst as they discuss minimizing fraud through authenticating cardholders using biometrics. Breakout Session 9:00AM - 5:30PM 7:45AM - 9:00AM 9:00AM - 3:40PM 9:00AM - 9:35AM 9:35AM - 10:25AM 10:25AM - 10:35AM 10:35AM - 11:00AM 11:00AM - 11:40AM 11:40AM - 12:30PM 12:30PM - 1:30PM 1:30PM - 2:20PM 2:20PM - 3:10PM 3:10PM - 3:40PM 3:40PM - 5:30PM

2 Track One: ISSUER How Much Does a Decline Really Cost? For an issuer, declining transactions is part of doing business. A consumer may not have available funds in his or her account. Technical challenges may hinder a sale completion. And of course, criminals are constantly looking for ways to exploit the global payments system to score some quick cash. However, when legitimate consumer transactions get tangled in the security webs woven for stopping fraudulent transactions, it can cost the entire industry. The trick is figuring out the extent of that cost.when establishing fraud management strategies, policies, and procedures, issuers need to consider the consumer experience and the impact on sales. Controlling potential losses from fraud, while minimizing any adverse impact on consumers making legitimate purchases, requires extensive data analysis. The outcome can have a material impact on your organization s bottom line. Join MasterCard Advisors and a fellow issuer to discuss this important topic and leave with ideas that you can put into practice as you work to maximize the profitability of your portfolio. 3:40PM - 4:30PM The Issuer s Fraud Toolbox: Solutions to Maximize Profitability As payment card products grow more dynamic and payment channels become more numerous, it is critical that fraud management products keep pace with the changing marketplace. Join a panel of risk product experts who will showcase a wide range of products and new advancements in fraud management solutions that greatly reduce the risk of payment fraud. Attendees will learn about how institutions both large and small can customize their suite of fraud solutions based on portfolio dynamics in order to satisfy both their unique current business needs and future demands. 4:40PM - 5:30PM Track Two: ACQUIRER Mitigating the Risk Of Payment Faciliators Payment Facilitators is a growing space and more and more providers aim to offer payment facilities to small and emerging retailers. This session, will review best practices which an acquirer can adopt to mitigate the risk in this area. P2PE: Paving the Way to Reduced Merchant Frustration Constantly shifting payment technologies like e-commerce and mobile point-of-sale (MPOS) are creating new avenues for hackers to challenge and defy. As security protocols increase to match the upsurge in technology, more painstaking requirements are placed on merchants. It is time to stop soothing irritated customers and proactively join the point-to-point encryption (P2PE) revolution. Europe s EMV implementation has reduced fraud so much that hacking efforts are migrating elsewhere. In much the same way, P2PE reduces processor risk, deters hackers, and diminishes PCI Self Assessment Questionnaire (SAQ) scope to a mere 18 questions. Discuss the benefits, caveats, and trends of P2PE security, and learn how it ultimately helps alleviate business security frustration. 3:40PM - 4:30PM 4:40PM - 5:30PM OPTIONAL: Acquirer Products and Solutions Cocktails and Gala Dinner 5:40PM - 6:30PM 6:30PM - 10:00PM

3 Tuesday, May 20, Global Risk Management Conference Registration, Coffee, & Exhibitor Booths Open Opening Address Regulatory Updates MasterCard will discuss navigating the latest cyberthreats, the impact of these threats on policy, and the challenges faced in the regulatory environment. Breakout Session 9:00AM - 5:30PM 9:00AM - 10:10AM 9:00AM - 9:35AM 9:35AM - 10:10AM 10:10AM - 10:30AM 10:30AM - 12:15PM Track One: THREAT LANDSCAPE RCMP Project Chapter: PIN Tampering Case Study Learn first-hand from the Royal Canadian Mounted Police (RCMP) about Project Chapter and it's investigation that led to identifying the targeted groups, the techiques used, the worldwide reach of the fraudsters, and the global law enforcement agencies that the RCMP engaged to hunt down the hackers. 10:30AM - 11:15AM ATMs: Emerging Threats & Responses Cardholders around the world have come to rely on the simplicity and convenience provided by ATMs. Unfortunately, the seemingly ubiquitous nature of these machines presents a tempting target for criminals looking to make illegal withdrawals using a host of schemes. Join this session to learn about the newest ATM attack methodologies and fraud mitigation case studies. 11:25AM - 12:15PM Track Two: DATA BREACH MANAGEMENT Improving Cyber Security Importance of Public and Private Partnerships We live and work in, and are dependent upon, a networked world. The interconnected nature of the Internet, and the ever evolving and sophisticated threat environment has put cyber security beyond the reach of any single entity. To secure our critical infrastructure, public-private partnerships are essential and critical, so that both industry and government can develop a fuller and deeper picture of today s threat environment. Through collaboration, we can continue to innovate and ensure that the right solutions are being put in the right place, at the right time. Hear about the latest types of malware, threats and trends and learn about best practices to demonstrate how these partnerships go a long way in combating the fraudsters and advancing innovation. 10:30AM - 11:15AM Data Breach Impact: Costs and Communication with Stakeholders Security breaches are inevitable, but making the headlines is not. The most costly criminal activities come from malicious insiders, denial-of-service (DOS) and web-based attacks and no industry is immune. Fortunately, there are ways to fight back. Listen to industry experts and MasterCard as they discuss the costs of cyber crime and the potential fallout with key stakeholders (such as customers, the media, and government officials) when your breach event goes public. More importantly, participants will take away best practices gleaned from actual data breaches to help them prepare for and manage these events with the goal of getting back to business. Lunch 11:25AM - 12:15PM 12:15PM - 1:15PM

4 Protecting the Payment Ecosystem Join an expert panel comprised of industry standards bodies for a discussion on the payments landscape. 1:15PM - 5:30PM 1:15PM - 2:00PM Payments on The Go MPOS solutions are becoming increasingly popular among a wide variety of merchants looking for greater payment acceptance flexibility. As electronic payments continue to displace cash, the transaction value chain needs to ensure that these disruptive technology solutions provide the proper blend of simplicity and security. Attendees to this session will receive a better understandng of the types of MPOS solutions available and how merchants are adapting them to their business models. Building Effective Front-End Prepaid Strategies MasterCard will share experiences and the latest attack vectors seen in the prepaid world. How are MasterCard and industry leaders driving awareness and thought leadership in the marketplace? Take away best practices that can be applied to front-end strategies to mitigate the risks and contain the threats. 2:00PM - 2:50PM 2:50PM - 3:15PM 3:15PM - 4:00PM Improving Authorization Decisioning to Enhance Fraud Prevention and Detection This session will look at best practices designed to optimize authorization strategies as well as the capabilities available within the MasterCard Worldwide Network to facilitate optimized decisions. Learn from industry experts about the benefits of optimized decisions and how solutions can be leveraged to enhance intelligence and business analytics for improved authorization decisioning. MasterCard Labs: Innovation at Our Fingertips MasterCard Labs, our company s R&D division, will share their latest payment innovations, as the industry END OF CONFERENCE 4:00PM - 4:45PM 4:45PM - 5:30PM 5:30PM Wednesday, May 21, Post-Conference Workshops Coffee & Workshop Registration Prepaid Workshop - Mitigating Risk in the Prepaid Value Chain The prepaid value chain is fragmented, with multiple partners joining together to bring solutions to market. This fragmentation presents increased risk, and therefore requires that all participants remain diligent in understanding and mitigating the risks as they launch and support programs. Join MasterCard and other industry experts as they highlight these risks and discuss best practices in heading off pitfalls that threaten the value chain and the industry as a whole. Account Data Compromise (ADC) and PCI Workshop: Managing and Preventing ADC Events Join MasterCard and industry security experts for an interactive journey through an ADC event, from the cardholder experience at the POS through the identification of a potential breach. Learn tips on managing ADC events and gain an understanding of how PCI compliance aids in protection from ADC events, including emerging technologies such as P2PE, Tokenization, and mobile. 9:00AM - 3:00PM 9:00AM - 3:00PM

5 Thursday, May 22, Post-Conference Workshops Coffee & Workshop Registration Optimizing Authorizations Through a Fraud Management Lens Global insights and tactical methodologies for effectively using data and advanced analytics to pilot your organization to fraud management success. Emerging Technologies: The Future of Payments Get all of the latest information about the evolution of chip, MasterPass, digital payments, and mobile wallets. 9:00AM - 5:00PM Payment Facilitator Summit MasterCard created the Payment Facilitator model as an optional acquiring model that allows a payment facilitator to accept MasterCard and/or Maestro transactions on behalf of multiple smaller merchants called submerchants. The Payment Facilitator Summit is intended to provide acquirers and payment facilitators with a forum to openly discuss the Payment Facilitator model and registration program as well as provide education, best practices, and partnership opportunities to displace cash and check payments onto MasterCard electronic payments. The Future of Chargeback Processing Join MasterCard security experts for a comprehensive look into the world of chargebacks. 1:30PM - 5:00PM 1:30PM - 5:00PM