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1 Global Risk Management Conference Asia Pacific / Middle East & Africa June 28 July 1, 2011 Beijing, CHINA AGENDA Subject to Change Note: Simultaneous translation in Chinese will be provided for all sessions except Plastic Card Meeting Tuesday June 28, 2011 Pre-Conference Sessions: Welcome Coffee & Registration for Pre-Conference Sessions Plastic Card Vendor Meeting 8:00AM 9:00AM 9:00AM 5:00PM (Includes Continental Breakfast, Lunch and Coffee Breaks) Note: Session delivered in English Only E-Commerce Merchant Boarding and Monitoring Procedures Tim Buckingham, Litigation Partner & Head of Global Payments Processing Business, DLA Piper UK LLP Robert Caldwell, Partner, G2 Web Services, LLC Paul Paolucci, Business Leader, MasterCard Worldwide 9:00AM 3:00PM This interactive session will allow you to get your questions answered on how to best identify and manage your risk mitigation associated with MasterCard Rules and to employ best practices in early warning and detection of potential and current industry schemes. Hear directly from MasterCard Fraud Detection and Review business leader and industry experts in risk monitoring to best understand the MasterCard compliance programs, including registration, reporting requirements, monitoring and detection. Examine case studies based on real world forensic investigations that will help you learn to recognize the warning signs that present themselves prior to an account data compromise. Review the detection and prevention practices that your organization can implement to prevent a potentially damaging breach from occurring. (Includes Lunch & Coffee Break) E-Commerce Acquiring Best Practices - CNP Risk Analysis and Countermeasures Kevin Park, Risk Head, Bank of China International 3:00PM 4:30PM Hear from an acquirer on their experience with Merchant boarding, Data security, G2 scanning, Fraud management, Chargeback management, Guaranty management.

2 Global Risk Management Conference - Early Registration 2:00PM 5:00PM Conference Welcome Reception 6:30PM 8:30PM Wednesday June 29, 2011 Registration, Welcome Coffee and Exhibitor Booths Open General Session Opening Address Wendy Murdock, Chief Payment System Integrity Officer, MasterCard Worldwide 7:30AM 9:00AM 9:00AM 5:30PM 9:00AM 9:10AM Security Matters: Global Perspectives Barbara King, Group Head, MasterCard Worldwide Wendy Murdock, Chief Payment System Integrity Officer, MasterCard Worldwide Bruce Rutherford, Group Head, MasterCard Worldwide Moderator: Chris Harrall, Senior Business Leader, MasterCard Worldwide 9:10AM 9:40AM Global insights from MasterCard Payment Security executives on advancing security and fraud management for payments cards. The Evolving Fraud Landscape: A Customer Panel Analyzing Fraud Trends and Successful Mitigation Strategies Sun Hongxia, VP and Deputy Card Center Manager, ICBC David Miller, Head of Industry Compliance Approvals and Services, National Australia Bank Limited Akira Yamaguchi, Executive Officer, Orient Corporation Moderator: Barry Wong, Senior Business Leader, MasterCard Worldwide 9:40AM 10:30AM This panel of diverse customer representatives will discuss the challenges that they are facing in their respective markets of APMEA. Find out about the trends they are seeing and the best practices their companies have put in place that have resulted in success stories. Hear about how they are managing their portfolios and the inherent issues that go along with their jurisdictions. Fraud Application Case Studies and its Prevention: Best Practices Christine Brundage, Global Solutions Leader, MasterCard Advisors Cai Lihua, Risk Head, China Construction Bank 10:30AM 11:00AM Hear from the speaker about the special challenges of fraud application in China, countermeasure against fraud applications and then case studies.

3 Exhibitor Introductions 11:00AM 11:10AM Coffee Break & Exhibitor Booths Open 11:10AM 11:30AM Security Trends APAC Marc Bown, Managing Consultant, Trustwave 11:30AM 12:00PM Trustwave s SpiderLabs division has conducted more than 200 investigations in 2010 across the APAC region and around the world. Account data compromise events in payment card environments continued to be an issue in In this presentation, hear about the important trends that were observed. Account Data Compromise Event Updates and Challenges - An Effective Response Strategy Bryan Sartin, Director, Investigative Response, Verizon Business Shinsuke Taguchi, Manager, Security Administration Department, Mitsubishi UFJ NICOS Co., Ltd 12:00PM 12:45PM This session will discuss the trend of account data compromised merchants in Asia Pacific and the lessons learned from those incidents. Verizon Business, a PCI Forensic Investigator (PFI), provides the case studies with PCI DSS compliance rate and section, where the attacking IP located, attacking techniques, POS compromises, and how to protect against data compromises. From an acquirer perspective, Mitsubishi UFJ NICOS Co., Ltd joins this session, one of the biggest acquirers in Japan and Asia Pacific, to provide an acquirer s initiative with an effective response strategy including a communication path for a successful response to the merchant compromise. Lunch Break & Exhibitor Booths Open 12:45PM 1:45PM Effective Communication Strategies around Fraud and ADC Events Chris Harrall, Senior Business Leader, MasterCard Worldwide 1:45PM 2:15PM This session will provide an overview on the end-to-end approach on ADC including the role and responsibility that each stakeholder plays on the issues related to ADC Event Management, Crisis Communications and Regulatory Focus. Cloud-Based Diagnostic Services Barbara King, Group Head, MasterCard Worldwide Bryan Sartin, Director, Investigative Response, Verizon Business 2:15PM 2:55PM This presentation will focus on the most recent evolutions in electronic crime trends, spanning both financial crimes and state sponsored cyber warfare, leveraging key statistics and metrics

4 taken from the Verizon 2010 Data Breach Investigations Report (DBIR), produced in conjunction with the US Secret Service and the Dutch High Tech Crime Unit. Discussion to focus as well on cloud-based techniques being employed that are true game-changers and redefining how IT investigations are carried out, making more expedited containment a possibility, as well as the identification, arrest and prosecution of the perpetrators - even in more complex computer-based intrusions that cross geographic boundaries. PayPass Case Study: "Fraud and Having an Effective Communication Strategy Richard Moore, General Manager, Financial Crime Control, Commonwealth Bank of Australia 2:55PM 3:30PM The presentation will focus on PayPass fraud, monitoring strategies and the importance of an effective media and communication strategy to address RFID technology. Coffee Break & Exhibitor Booths Open 3:30PM 3:50PM Common Types of Merchant Fraud: Actual Case Studies Tim Buckingham, Litigation Partner & Head of Global Payments Processing Business, DLA Piper UK LLP 3:50PM 4:25PM This session will focus on two cases around schemes to defraud the system with merchants, where the payment institution was forced to defend proceedings brought by a merchant suspected to be involved in fraudulent activity. In the majority of fraud cases, the key issue for the processor is proving that a fraud took place. When a merchant and cardholder collude together to carry out a fraud, gathering such evidence can be difficult and time consuming. Learn about how the fraud was put together, the warning signs that gave rise to concerns for the payment processor, and what the processor did to investigate the fraud, defend the claim and win the case. Risk Management in the Airline Sector Patrick Hayes, Senior Business Leader, MasterCard Worldwide 4:25PM 5:00PM A specific industry sector targeted by fraudsters is travel. High value, electronic tickets provide a strong value proposition to fraud rings. This session will expand on the previous session to discuss particular challenges in the airline industry and the tools best suited to managing this risk. Empowering the Cardholder in the Fight against Fraud Vincent Patru, Business Leader, MasterCard Worldwide 5:00PM 5:30PM Momentum around MasterCard incontrol continues to build: increasing numbers of consumers are keeping a closer eye on their finances -- looking for efficient and easy ways to manage their spending, purchases and monitoring their accounts.

5 Conference Gala Dinner 7:00PM 9:30PM Thursday June 30, 2011 Welcome Coffee and Exhibitor Booths Open General Session 7:30AM 9:00AM 9:00AM 5:30PM The Cost of Piracy- Buyer ( & Seller) Beware Robert Caldwell, Partner, G2 Web Services, LLC Rita Cheung, Regional Operations Manager, IFPI (International Federation of the Phonographic Industry) Scott Martin, Executive Vice-President, Intellectual Property, Paramount Pictures Moderator: Paul Paolucci, Business Leader, MasterCard Worldwide 9:00AM 9:45AM New efforts to stop the flow of counterfeit goods are being initiated at both industry and regulatory levels. Luxury goods, record industry, movie industry and payment card industry experts share insights into these efforts and the potential impact these efforts will have on stakeholders. How Fraud Management Shapes Regulatory Perspectives Pilar Ramos, Senior Business Leader, MasterCard Worldwide 9:45AM 10:20AM Historically, industry has led the innovation and adoption of card based security measures to combat fraud. Regulators have not traditionally played a direct role in determining the exact means in which banks seek to control fraud. The landscape could be changing. Listen to legal and public policy expert discuss the impact of how Fraud Management shapes regulatory perspectives. Effective Fraud Reduction Strategies Through Better Analytics and Real-Time Scoring Bruce Rutherford, Group Head, MasterCard Worldwide 10:20AM 10:55AM Fraud is constantly evolving and can occur on both compromised and non-compromised accounts. Issuers face a significant challenge in monitoring transactions for fraud and make spilt-second decisions on authorizing or declining transactions, closing accounts, and possibly re-issuing accounts. To do so effectively, issuers need to be confident in their decision making capabilities and require an objective viewpoint on fraud prediction. In this session, participants will learn about the MasterCard Expert Monitoring Solution and Compromised

6 Account Service, and hear about how these technologies can generate tremendous results in the war on fraud. Coffee Break & Exhibitor Booths Open 10:55AM 11:15AM E-Commerce Fraud Management Strategies and Case Study Liu Xuanqing, Risk Head of Credit Card Center, Bank of Communications Yong Chai Yim, Senior Vice President, Business Planning & Fraud Management, United Overseas Bank 11:15AM 12:05PM This session will focus on the Issuer s perspective to mitigate ecommerce risks for maximizing profits and minimizing losses. Hear about general strategies around ecommerce fraud management and learn from the Singapore experience where issuers implemented the 3D- Secure One-Time-Passwords (OTP) approach countrywide. Card Not Present Risk Mitigation Tools Brian McCormack, Senior Business Leader, MasterCard Worldwide 12:05PM 12:40PM Banks, cardholders and merchants are constantly dealing with the threat of fraud in the card not present processing environment. There is a fine balance between managing risk and impacting negatively on customer satisfaction and business revenue. Many risk management systems today use blunt tools turning away significant volume of good transactions while still allowing fraud to occur as the rules become evident to fraudsters. This session will focus on modern merchant acquirer tools to incisively detect and prevent fraud while enabling genuine transactions to be processed. Lunch Break & Exhibitor Booths Open 12:40PM 1:45PM The Data-Driven Fraud Fight: Putting Analytics and Performance Metrics to Work Christine Brundage, Global Solutions Leader, MasterCard Advisors 1:45PM 2:15PM Leveraging data in the form of fraud lifecycle performance metrics and analytic outcomes allows organizations to gain a deeper understanding of their business. This session will explore how to use this information to make smarter decisions and gain new insights, from prevention and detection to recovery. Online and Mobile Payments - Security Factors Towards Authentication Raj Dhamodharan, Senior Business Leader, MasterCard Worldwide 2:15PM 2:45PM Trends in the mobile and e-commerce world are pointing towards a converged world where mobile is at the center of CNP commerce. This session will cover the key trends and show case solutions that can help issuers and merchants to deliver secure and simple means of payment to consumers via mobile.

7 EMV Chip Updates David Chen, Senior Business Leader, MasterCard Worldwide 2:45PM 3:20PM Hear from the speaker about the latest developments in EMV and Paypass chip deployment including regulatory trends and the Impact of EMV chip migration on fraud across APMEA. Coffee Break & Exhibitor Booths Open 3:20PM 3:40PM Cloud Computing: Myths & Facts Terence Chau, Director, Risk & Compliance, Austreme Tony McGivern, Chief Technology Officer, Adeptra 3:40PM 4:20PM Cloud-based data security offerings are evolving rapidly. Attendees will learn the latest techniques to leverage cloud-based technologies to support e-commerce data security efforts. Balancing CNP Fraud Risk: Key Stakeholders Responsibilities Claire Le Gal, Business Leader, MasterCard Worldwide 4:20PM 4:50PM Over the last year, MasterCard has updated its Standards to bridge the information gap between issuers and merchants in the CNP environment and to balance the fraud risk between issuers, acquirers and merchants. This session will provide an overview of those changes, as well as show how effective fraud solutions, combined with the MasterCard Standards, can assist issuers, acquirers and merchants in reducing fraud. IVR Authentication - The Opportunities, Benefits and Challenges Mahesh Rajaraman, AFU, Credit Cards & Risk Control, HDFC Bank 4:50PM 5:25PM Learn about the experience of the Indian banks where regulators have mandated cardholder authentication for all Interactive Voice Response (IVR) transactions. Closing Remarks Barry Wong, Senior Business Leader, MasterCard Worldwide 5:25PM 5:30PM

8 Friday July 1, 2011 Post-Conference Session Welcome Coffee & Registration PCI: Lessons to be Learned from Data Breaches Marc Bown, Managing Consultant, Trustwave Joshua Knopp, Business Leader, MasterCard Worldwide Amos Lu, CTO, Arsenal Security Group, Inc. 8:00AM 9:00AM 9:00AM 5:00PM Examine case studies based on real world forensic investigations that will help you learn to recognize the warning signs that present themselves prior to an account data compromise. Review the detection and prevention practices that your organization can implement to prevent a potentially damaging breach from occurring. Ideal for Acquirers and Processors and Card Manufacturers welcome to attend as well (Includes Continental Breakfast, Lunch and Coffee Breaks)