Program overview. 17-Sep :51. Year 2008/2009 Technology, Policy and Management Master Systems Engineering, Policy Analysis & Man.

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1 Program overview 17-Sep :51 Year 2008/2009 Organization Technology, Policy and Management Education Master Systems Engineering, Policy Analysis & Man. Code Omschrijving ECTS variant MSc Information Variant MSc Information Architecture (IA) 2008 Architecture (IA) e jaar IA st year IA 2008 IN4148IA Enterprise Ontology & Business Components 6 IN4153IA Enterprise Architecture & Web Services 6 IN4183 Advanced Database Technology 6 SPM4111 Introduction to Designing Multi-actor Systems 2 SPM4115 Ethical Aspects of Design and Management of Technology 3 SPM4121 Designing Multi-actor Systems from an Engineering Perspective 9 SPM4131 Designing Multi-actor Systems from an Actor Perspective 9 SPM4141 Multi-actor Systems Design: an Integrated View 4 SPM4340IA Design of Innovative ICT-infrastructures and Services 6 SPM4415 Strategic Management of Large Engineering Projects 6 SPM4424 Fundamentals of Business Intelligence 6 2e jaar IA nd year IA 2008 SPM5905 SEPAM Thesis Project Definition 6 SPM5910 SEPAM Master's Thesis Project 30 SPM5920IA IA Design Project 6 Specialisation Profile Electives 7 Electives 15 ECTS 2008 ECTS 2008 p1 p2 p3 p4 p5 Page 1 of 20

2 .1 Year 2008/2009 Organization Technology, Policy and Management Education Master Systems Engineering, Policy Analysis & Man. Page 2 of 20

3 variant MSc Information Architecture (IA) 2008 Program Title Virtual master Systems Engineering, Policy Analysis and Management. Information Architecture (MSc Sepam IA) Director of Education In association with the Faculty of ECTS Program Dr.ir. J. van den Berg (Jan) EWI 120 ECTS Program Start (Study Year) 1 September 2007 Prerequisites 1. All students possessing a certificate proving that they have successfully completed their Bachelor of Science studies in Technische Bestuurskunde issued by the institute TU Delft will be admitted to the programme. 2. Students who do not possess the degree mentioned in paragraph 1 are required to obtain proof of admission to the programme from the dean, who will seek the advice of the board of examiners on this matter. 3. In order to obtain proof of admission, the student must meet or, as the case may be, possess: a. the general relevant criteria set by the executive board, laid down in Section 2 of the Student Charter (central part), b. a certificate, together with the accompanying list of marks, proving that he/she possesses knowledge of a sufficiently high level and broad scope to successfully complete the programme within the allotted period. 4. General requirements for admission to the program: see appendix 1 and website. Contact for Students Program Goals Exit Qualifications Program Structure 1 5. Students who are in possession of the above mentioned bachelors degree's (mentioned in the first paragraph) or proof of admission (mentioned in the second paragraph) can under certain conditions apply for admission to the honours track and/or, research profile with the degree programme director. The conditions are mentioned in the implementation regulations and on the website. Academic counsellors: Daniël Holt and Marja Brand The programme aims to educate students to become a Master of Science in SEPAM, whereby the final attainment levels described in Article 4 must be achieved. The Master's programme in Systems Engineering, Policy Analysis and Management intends to educate students as designers and managers of complex multi-actor technical systems, and of policy and decision making processes regarding such systems, with the ultimate objective to improve the quality of both design and management practice. The programme focuses on designing large-scale technological systems within a multi-actor context,.e.g the design of infrastructures and services for transport, information and communication, industrial production, energy, or water management. The programme has been designed to transfer multidisciplinary knowledge and practical skills in the areas of problem structuring, systems analysis, policy modelling and design, and decision support to candidates who hold a Bachelor's degree Systems Engineering, Policy Analysis and Management ('Technische Bestuurskunde') or similar. SEPAM graduates have knowledge and understanding of essential facts, concepts, principles and theories relevant to the analysis, design and management of multi-actor systems, economics, law, and policy and decision making, and are capable of applying this knowledge to engineering and policy making problems in one of the following technological domains: Transport & Logistics, Energy, Water & Industry, Information & Communication Technology (including Information Architecture) or Land Use and Development. Although these domains may have different knowledge bases, all graduates have a sound grasp of science, mathematics and technology. SEPAM graduates are able to - deal with complex issues both systematically and creatively, make sound judgements in the absence of complete data and communicate their conclusions clearly to specialist and non-specialist audiences, both academic and professional; - demonstrate self direction and originality in tackling and solving problems, and act autonomously in planning and implementing tasks at a professional or equivalent level; - function in multi-disciplinary teams. - Present their results in both oral and textual ways, including a scientific article. The programme for the virtual master Information Architecture (IA) is slightly different: FIRST YEAR PROGRAMME SEPAM IA SPM4111 Introduction to Designing Multi-actor Systems (2 ECTS) SPM4115 Ethical Aspects of Design and Management of Technology (3 ECTS) SPM4121 Foundations of Engineering Design (9 ECTS) SPM4131 Designing Multi-actor Systems from an Actor Perspective (9 ECTS) SPM4141 Multi-actor Systems Design: an Integrated View (4 ECTS) IN4148IA Enterprise Ontology and Business Components (6 ECTS) spm4340ia Design of Innovative ICT-infrastructures and Services (6 ECTS) SPM4415 Strategic Management of Large Engineering Projects (6 ECTS) Spm4424 Fundamentals of Business Intelligence (6 ECTS) IN4153ia Enterprise Architecture and Web Services (6 ECTS) IN4183 Advanced Database Technology (6 ECTS) SECOND YEAR PROGRAMME SEPAM IA SPM5920IA IA Design project***/ **** 6 ECTS (2x per year) spm5905 SEPAM Thesis Project Definition 6 ECTS (4x per year) spm5910 SEPAM Master Thesis Project 30 ECTS***** Electives 15 ECTS Some of the modules and projects have prerequisites: (***) Spm5920IA IA Design Project: for SEPAM-students: spm4141 Multi-actor Systems Design: an Integrated View >=6.0 ; for CS-students: spm4150ia Designing Multi-actor Service Systems >=6.0 (*****)Spm5910: see article 10 of the Implementation Rules (on campus website > Education > MSc Programmes > MSc Sepam > Course and Examination Regulations.) Specialisation Exam requirements **** Students can replaces spm5920ia (6 ECTS) for wm1203tu D-School Project and 3 ECTS electives. A specialisation is a combination of specific electives (subjects). The domain specialisations, the MSG-specialisation and the Research specialisation are validated. The Personal specialisation is non-validated and has to be approved by the examination board. Students should submit their personal specialisation plan to the examination board before starting the courses. The board will judge the plan within 20 working days after receiving the application. Master's examination/ (final) graduation Students who have submitted the appropriate forms in time (application form composition thesis committee,, form for elective courses) who have approval on the elective courses list from the thesis coordinators and have the green light declaration from the thesis committee can register for the Master's examination at the education and student administration office. Students have to submit the green light declaration which is the 'assessment form, first version' to the Servicepoint OTPM no later than 20 working days prior to the graduation date. At least two weeks before the graduation presentation the student has to submit the following documents at the Service point OTPM: The examination registration form and two hard copies and one digital version of his/her thesis and/or paper. The student will get his/her diploma only when hardcopies and the digital version of his/her thesis have been submitted. One copy is meant for the archive and the other one is for the TPM library. Page 3 of 20

4 Fail or Pass Regulation All examinations required by the program must have been passed at least 5 working days prior to the date on which the examination concerned is held. The Shared Service Centre contact point for questions and delivery of forms is the Servicepoint OTBM at the faculty. For more information see on the TPM campus website: graduation and the Guide to Elective Courses and the Graduation Procedure (The Blue Guide). 1. Students pass the MSc examination if the following requirements are complied with: - the list of marks must be complete, meaning that a mark or a p (pass) or ex (exemption) must have been given for each of the modules in the foundation course programme in accordance with article 2 of the Implementation regulations, and; - the list does not include any mark lower than 6. and - fulfil the requirements of the admission to the program 2. The grading method is sufficiently transparent such that the examinee can check the way in which the result of his or her examination or examination unit has been arrived at. With Honours Regulation 3. The board of examiners may depart from the provisions of paragraphs 1 and 2, however solely in favour of the candidate. 1. A student may receive the designation cum laude in the MSc examination if the board of examiners so decides. 2. A student will receive the designation cum laude in the MSc examination if the pass/failure rules for this examination are complied with and moreover the following requirements are met: - The arithmetic mean of the marks for the units of the foundation course examination equals at least 8 (eight), in which p and ex marks are not included; and - the graduation work was given at least a 8,5 (eight point five); and - the actual registration period in the Systems Engineering, Policy Analysis and Management programme does not exceed 30 months; and - the extent of the exemptions granted on the basis of study units obtained elsewhere and/or practical experience may not exceed 15 (fifteen) ECTS credits. Administration by the Faculty of The board of examiners may depart from these conditions, however solely in favour of the candidate. TBM Page 4 of 20

5 Year 2008/2009 Organization Technology, Policy and Management Education Master Systems Engineering, Policy Analysis & Man. 1e jaar IA 2008 Page 5 of 20

6 IN4148IA Enterprise Ontology & Business Components 6 Responsible Instructor Prof.dr.ir. J.L.G. Dietz Education Period 1 Start Education 1 Exam Period 1 2 4/0/0/0 college; 4/0/0/0 instructie Required for Remarks IN4153 Enterprise Architecture and Web Services The student acquires knowledge and insight in the notion of Enterprise Ontology and its applications. Special attention is given to the application of Enterprise Ontology in business process (re)design and (re)engineering, and in the functional design of information systems (Requirements Engineering). The first focal point is the specification of the ontological model of the (organization of an) enterprise, based on the implementation model of the organization, which is generally expressed in flow charts, task descriptions, and narrative process descriptions. The second focal point is the development of Business Components, starting from the ontological model of an organization. To acquire deep and thorough knowledge of the notion of ontology and its application in the domain of enterprises and ICT. To acquire deep and thorough knowledge of the?-theory and the DEMO methodology. To learn to develop ontological models according to this methodology. To acquire knowledge about the development of business applications based on business components. To learn how to identify business components by using domain specific knowledge modeled using enterprise ontology. Lectures Book: Enterprise Ontology - theory and methodology (author: Jan L.G. Dietz) Assignments and written exam. For the ontological modeling appropriate software tools will be used. The course is part of the MSc program Information Architecture. IN4153IA Enterprise Architecture & Web Services 6 Responsible Instructor Prof.dr.ir. J.L.G. Dietz Education Period 3 Start Education 3 Exam Period Expected prior knowledge Remarks 0/0/4/0 Exam by appointment IN4148 Enterprise Ontology and Business Components 1. The notion of architecture and its role in the (re)design of organizations, including business processes, and their supporting information systems. 2. The notion of architecture framework and its role in the (re)design of organizations, including business processes, and their supporting information systems. 3. Comparative evaluation of the Extensible Architecture Framework with contemporary frameworks. To acquire deep and thorough knowledge about the notion of architecture and its application in the domain of enterprises and ICT. To acquire deep and thorough knowledge about the notion of architecture framework and its application in the domain of enterprises and ICT. To develop skills in critically evaluating current conceptions of the notion of architecture and of architecture frameworks. To acquire deep and thorough knowledge about the notion of Web Service and Service Oriented Architecture, and their applications in the domain of enterprises and ICT. Lectures Articles (will be provided electronically) Sources to be found on the internet Assignments The course is part of the MSc program Information Architecture. Page 6 of 20

7 IN4183 Advanced Database Technology 6 Responsible Instructor Prof.dr. A. de Bruin Education Period 4 Start Education 4 Exam Period 4 5 0/0/0/4 Expected prior knowledge Reader Permitted during Tests A standard basic introductory course on databases, e.g. the TUDelft courses IN2105, or the older ones IN2410 and IN Implementation of databases: storage structures and query processing. 2. Transactions: issues, implementation. 3. Recovery After completion of this course the student has an overview over some standard implementation issues concerning databases. Moreover the student will have gained some insight in recovery after failures. Again these are implementation issues. Lectures R. Elmasri and S.B. Navathe, Fundamentals of database systems, preferrably 5th edition (4th edition is allowed as well), Addison-Wesley 2007 (4th ed. 2004). Additional material will be made available in class or via Blackboard. College sheets will be made available on Blackboard. Written examination (3 hours) Examination is "closed book". Some material from the book, of technical nature, will be included as appendices to the examination form. SPM4111 Introduction to Designing Multi-actor Systems 2 Module Manager Prof.dr.ir. P.M. Herder Education Period 1 Start Education 1 Exam Period X/0/0/0 none This course is an intensive, one-week course, that requires students to fully engage in the entire programme. It acquaints the students with the MSc SEPAM learning objectives and it will make students sensitive for the kind of courses that will be offered in MSc SEPAM. The main topics are the introduction to design and the concept of complex multi-actor systems that requires a systems as well as an actor perspective in order to understand and change those systems. After participating in this course, the student is able to: - analyse and discuss the main characteristics of complex, multi-actor systems - discuss and appraise a basic design process - use some distinct design approaches - formulate requirements for complex design problems and for design processes - evaluate tensions and conflicts between requirements - apply basic requirements engineering tools and techniques - assess and justify the relevance of both a systems perspective and an actor perspective on designing multi-actor systems Every day is a full day programme of lectures, workshops, project work, etc. SPM4111 will be assessed by a one-hour, individual multiple choice exam, on the Monday immediately following the bootcamp week (i.e. Monday Sept 8). This is an integral part of the Q2 course "Designing MAS". Passing this courses exam is required for entering the course on Designing MAS. Page 7 of 20

8 SPM4115 Ethical Aspects of Design and Management of Technology 3 Module Manager Dr. H. Zandvoort Education Period 3 Start Education 3 Exam Period 3 5 0/0/X/0 Summary The course explores the ethical and social aspects and problems related to technology and to the work of professionals and managers in the design, development, management and control of technology. We analyse important legal, political and organisational backgrounds of manifest and emerging ethical and social problems of technology, and we explore possibilities for resolving, diminishing or preventing these problems by investigating how (aspects of) the following key institutions could be improved or re-designed: The legal system; The procedures for collective (political) decision-making; and The (private and public) hierarchical organisations that deal with the design, development, management and control of technology. The course aims at a fundamental analysis of the goals and the functioning of these three social institutions in view of the ethical and social aspects and problems of technology. To achieve this aim, the knowledge and methods of different areas of study will be combined, including: philosophical ethics; political philosophy; legal philosophy; and the science of public choice. The insights that will be obtained are illustrated with and applied to cases and situations from the SEPAM domain. The following is a list of topics that will be dealt with in the course. Ethical codes for professionals and for corporations. The theory of argumentation and implications for ethical and social issues in technology Philosophical ethics. Main results and open problems Risks and hazards of technology; uncertainty and ignorance in technological and scientific knowledge; subjective elements of risk analyses. Apportioning responsibility within hierarchical organisations Responsible conduct of business organisations and the role of law. The justification for the existence of governments and laws. Unanimity rule versus majority rule in collective (political) decision making. Qualitative versus quantitative decision rules in collective decision making. The relation between collective decision making and legal principles. After completing the course you: can recognise and analyse important ethical and social aspects and problems related to technology and to the work of professionals and managers active in the design, development, management and control of technology. have insight into how these ethical and social aspects and problems are connected to the workings of the three key social institutions addressed in this course, i.e. the legal system, the procedures for collective (political) decision-making, and the (private and public) hierarchical organisations in which both the production and the control of technology takes place. are able to explore and assess possibilities for solving or diminishing existing and emerging ethical and social problems that attach to technology and the work of professionals and managers, by questioning the adequacy of (aspects of) the three social institutions mentioned, and by formulating and evaluating proposals for improvement of or redesign these institutions, in a manner that is consistent with existing relevant knowledge and with key ethical principles. are better prepared to perform your future work as a professional or manager in the design, development, production and control of technology in an ethical and socially responsible way. The course is taught in the form of a mixture of lectures and a limited number of tutorials. The material for this course consists of parts from D.C. Muellers book on collective decision making entitled Public choice III (available at CURIUS), a Reader containing theoretical texts on other topics besides procedures for collective decision making, and a Workbook containing case materials and problems/exercises (both available at Nextprint as well as availale as PDF files on Blackboard). Written examination. The examination consists of yes/no questions and open essay questions. The yes/no questions which make for 3/10th the grading are closed book questions; the open questions can be answered while consulting all teaching material of this course ("Open book"). Page 8 of 20

9 SPM4121 Designing Multi-actor Systems from an Engineering Perspective 9 Module Manager Dr. J. Barjis Instructor Dr.ir. R. Poelman Instructor Dr. I.S. Mayer Instructor S. Cunningham Instructor Dr. E.A.M. van de Kar Instructor Dr. E. Pruyt Instructor Dr.ir. G.L. Kolfschoten Education Period 1 2 Start Education 1 Exam Period 1 25 X/X/0/0 Required for Expected prior knowledge Parts Computer Use highly recommended for SPM4141 SPM4111. Foundations and application of systems analysis and systems modeling. Three parts held each week, related to skills, theory, and applications. The course follows the steps in the design process, supported with appropriate skills, theories and cases for demonstrating the process. The course provides a foundation in engineering systems and design. After completing this course participants should be able to: Apply complex systems theory for multi-actor systems design Utilize systems engineering theories and project lifecycle techniques in the design process Formulate a set of functional requirements for an effective design Apply appropriate techniques to specify the architecture of design products Utilize evolutionary and revolutionary design techniques to specify divergent design alternatives Apply techniques of decision-making under constraint to evaluate the design space Analyze designs using optimization models and algorithms, taking into account the complexities of the multi-actor setting Utilize multi-criteria and multi-objective techniques to create convergent designs Apply the full set of theories and techniques to infrastructure and service design cases Computer laboratories, case studies, formal lectures. Yes. Several tools will be used for training. - Sage and Armstrong (2000), An Introduction to Systems Engineering - Van de Kar and Verbraeck (2007), Designing Mobile Service Systems Prerequisites Permitted during Tests Module Material In addition, a reader will be available and/or a set of selected papers will be made available through Blackboard. Background literature: - Ragsdale (2007), Managerial Decision Modeling - Blanchard and Fabricky (1998), Systems Engineering and Analysis - Eggert (2005), Engineering Design - Buede (2000), The Engineering Design of Systems SPM4111 Two part assessment involving a design case, and a computer examination. In order to pass the course, each assessment element should be passed with a minimum grade of 5.5 Open book, all paper-based materials permitted Slide-packs, case materials, and required texts. Extra Skills Trained Excel Solver, LP programming, Engineering Graphics,... Page 9 of 20

10 SPM4131 Designing Multi-actor Systems from an Actor Perspective 9 Module Manager Dr. J.F.M. Koppenjan Education Period 1 2 Start Education 1 Exam Period 1 25 X/X/0/0 Prerequisites This course consists of six building blocks. First of all, it studies interactions in multi-actor systems? What kind of actor behavior can be found in these networks? How are behaviors shaped and constrained? Which role do institutions play? What is the nature of institutions? How do they evolve? Next, we look at process management and process design as a way of managing actor behavior within the networks. The third building block focuses on institutional design. In addition, institutional design is aimed at influencing the context for interaction and process management. After focusing on the theory, analysis and design of processes and institutions, these issues will be applied to three capita selecta (public values, critical infrastructures, and innovation). Know theories and be able to analyse empirical data with regard to: -actor behaviour in networks -process design -institutional design -public values, critical infrastructures,techn.innovation Apply methods for analyzing and making process and institutional designs, e.g. advanced actor analysis and institutional analysis. Have insights in design requirements, buildings blocks and design principles of process and institutional design. Being able to make a process and institutional design at an elementary level Apply theories, analytical and design methods to capita selecta Lectures Case/workshops Game To be announced on blackboard. Highly recommended: SPM4111 Introduction to Designing MAS 2 written exams Portfolio of assignments Final mark: 0.3 for each written exam, 0.4 for the portfolio. In order to pass the course, each assessment element (i.e., both written exams + the portfolio of assignments) should be passed with a minimum grade of 5.5 SPM4141 Multi-actor Systems Design: an Integrated View 4 Module Manager Dr. H.G. van der Voort Education Period 2 Start Education 2 Exam Period Expected prior knowledge 0/X/0/0 none spm4121, spm4131 In the course Multi-actor Systems Design: An Integrated View (spm4141) you will be challenged to bring together your knowledge from the courses spm4121 and spm4131. Both courses dealt with complex adaptive systems, the former from a systems- perspective, the latter from an actor- perspective. You will choose a topic, from a short list of topics, to apply both perspectives, define their added value and integrate them. After having taken this course you should be able to: - Understand the dynamics of complex adaptive systems; - Distinguish an actor perspective from a systems perspective on these systems; - Characterize the added value of both perspectives to each other; - Integrate both perspectives in describing specific complex adaptive systems and prescribing changes to their management. Spm4141 is a short, but intensive course. You will be asked to form a group of 4 students and apply a systems- perspective and an actor- perspective to a specific topic of your choice. Each group has two coaches, one expert on systems and one expert on actors. You will have meetings with the coaches and you will have to interview experts or interested parties in the field. Your topic requires both a problem analysis and a design of a solution, the mixture of these will be discussed with your coaches. The first result of your work is a presentation book: each left page contains a presentation slide; each right page contains a written explanation of it. Secondly, each group will have to write a reflection, based on your research, on the more generic question how the two perspectives relate to each other. The final product is the presentation book and the written reflection. Enrolment / Application Based on this product each inidvidual (!) will be interviewed by their coaches. This interview has the status of an oral examination, in which critical questions will be posed to both the collective and individual group members. Each individual student will be graded based on the products and the interview. Blackboard Page 10 of 20

11 SPM4340IA Design of Innovative ICT-infrastructures and Services 6 Module Manager Prof.dr.ir. M.F.W.H.A. Janssen Education Period 3 4 Start Education 3 Exam Period 4 5 0/0/4/4 Expected prior knowledge Summary Basic knowledge of information and communication technology technology Basic knowledge of software eningeering or engineering methods and principles in general Basic knowledge of multi-actor systems The purpose of this course is to teach the design of innovative and large scale ICT networks and services in the light of the challenges imposed by the requirements from the systems physical, economic and social environment. Emphasis will be put on the concept and role of ICT architectures to model information needs and services in order to properly design ICT solutions within a multi-actor context. Attention will be paid to relevant aspects such as scalability, robustness, flexibility, adaptivity, accountability and the use of standards. Next, the students will learn how to plan and design a large scale ICT implementation project by partitioning it in phases with for each the suitable decision moments. Finally, students will learn methods and tools for designing and managing IT services. The course is structured around a number of main themes -Enterprise architecture and system engineering, -System engineering at architecture layers (business, business process, information, application and technical infrastructure layers), -Implementation and change management, and -IT governance. A number of assignments are part of this course To understand the need for the use of architecture and understanding problems when designing large ICT systems; To understand and apply methods and tools for designing large and complex ICT infrastructures and service systems within a multi-actor setting; To understand how to apply architectural concepts for translating business needs into ICT designs at the various architectural layers within a multi-actor setting; To understand and apply methods and tools for cooperatively designing and managing ICT infrastructures and services. Lectures Guest lectures are obliged Assignments Literature research -Book: Papazoglou, M. & P. Ribbers, P. (2006), EBusiness, Organizational and Technical Foundations. Chichester: John Willey Publishers. ISBN Chapters Assignments (60%) Written exam (40%) Each grade >= 5.5 -All papers, slides and material on blackboard (including the slides of the guest lecturers) Page 11 of 20

12 SPM4415 Strategic Management of Large Engineering Projects 6 Module Manager Dr. W.W. Veeneman Education Period 3 4 Start Education 3 Exam Period 4 5 Expected prior knowledge 0/0/X/X SPM4131 Designing Multi-actor Systems from an Actor Perspective Domain specific profile electives (for example spm9228 or spm6101) Summary Complex technological projects show a: technological complexity: advanced technologies are applied with many technological interdependencies. This offers a situation where technology is dynamic and many uncertainties exist.; social complexity: many different actors are involved with diverging interests and capacities. The focus is on managing this type of projects. Attention is given to the role of planning, budgeting and design, steering in a situation of asymmetric information and external legitimating. A distinction is made between two management types: Enrolment / Application project management (Alexander Verbraeck en Marian Bosch-Rekveldt) process management (Wijnand Veeneman). The course is split up into three parts, first introducing the role of project management in large engineering projects, second reintroducing process management and its role in these projects, and finally a focus on the integration of both perspectives. See blackboard. Integration of traditional project management and process management is used as a basis for the analysis of complex technological projects and formulate recommendations for their management. Students are put in situations where they can acquire and apply skills. The objective is to let students understand how the application of project management and process management can support project goals. The analytical part focuses on understanding the pros and cons of both approaches and understand how they can be combined intelligently. The skills part focuses on the applying the acquired understanding in the simulated complex technological projects. The focus here is on Learning-by- doing. A variety of forms is used: lectures, assignments, and simulation games. Also the examination focuses on the application of knowledge acquired during the course, using a short case description. Learning goals are: Recognize complex technological projects. Apply project management in complex technological projects. Apply process management in complex technological projects. Explain the applicability of project management and process management tools for given cases. Appraise project situations for management interventions Select and combine appropriate responses from project management and process management. The course tries to combine analysis with experience. This means the course makes ample use of alternative forms of meetings, including assignments, simulation games, and workshops. These can be scheduled on different hours than the standard lecture hours. A full program is available at the opening lecture. The assignments are handed out and discussed during the lectures and available on Blackboard. As the course makes ample use of alternatives form of lectures, dates and times of meetings can change. As Blackboard is the basis for communication, enrollment in Blackboard is requested. Reader spm4415, available from the SIC and Blackboard at the start of the course. Miller, R. and D.R. Lessard, [2000] The strategic management of large engineering projects, MIT Press Meredith, J.R. and S.J. Mantel [2006] Project Management; A Managerial Approach, Wiley (Asia) For all assignments, training sessions and simulation games active participation is required. Two written exams at the end of each quarter offers the final mark and is only valid when all other assignments, simulation games, training sessions and workshops are passed. Each assessment element should be passed with a minimum grade of 5.5. Enrolment through Blackboard is compulsory. Again, special arrangements are available for students with a minor in Project Management. Page 12 of 20

13 SPM4424 Fundamentals of Business Intelligence 6 Module Manager Prof.dr.ir. J. van den Berg Education Period 3 Start Education 3 Exam Period 3 0/0/X/0 Background The current Information and Communication Technology enables organisations to monitor all their activities at any detailed level. In this way, large amounts of data are collected. Intelligent organisations bring their data together in big datawarehouses and integrate them to information and knowledge, based on which operational activities can be optimized and strategic decisions underpinned. The transformation of data into information and knowledge is based on the use of a broad spectrum of intelligent methods in combination with sophisticated visualization techniques. The intelligent organization is characterized by its efficiency and effectiveness of the realization of its business goals and, in addition to that, by its agility and resilience, i.e., its flexibility to deal with changing market conditions and other unexpected difficulties at both strategic, tactic and operational level. BI software applications include decision support systems, query languages (with, among others, search functionality) rapporting tools (like dashboards and google maps), online analytical processing, statistical analysis, (intelligent) software for classification and prediction, and data mining. BI software tools also concern methods for the consolidation of data in datawarehouses and datamarts. The learning objectives of this course are a) to get an overview of the Business Intelligence field; b) to understand the fundamental principles that underly 1) the realization of an intelligent organisation 2) the transformation of data into information and knowledge c) to obtain some experience with basis BI tools and/or applications. 1) Understanding the basic principles of (building) an intelligent organisation; 2) Understanding the main technical building blocks of Business Intelligence (BI) solutions and how they should be aligned with business processes and people; 3) Understanding the ways data can be successfully transformed into information and knowledge (including the fundamental pitfalls that exist for doing this); 3) Getting practical experience with a few BI tools or BI application. A series of lectures and practical exercises with BI tools. It will be tried to provide some guest lectures by 'experts working in the field'. The final mark will be based on the results for (a) the written or oral examination (66.7%) and (b) practical exercises (33.3%). Page 13 of 20

14 Year 2008/2009 Organization Technology, Policy and Management Education Master Systems Engineering, Policy Analysis & Man. 2e jaar IA 2008 Page 14 of 20

15 SPM5905 SEPAM Thesis Project Definition 6 Module Manager Drs. J. Ubacht Education Period 1 23 X/X/X/X Start Education Exam Period Required for Expected prior knowledge Summary 4 none spm5910, SEPAM Master's Thesis Project. Preferably the student should be in the second year of his/her master programme and have completed the BSc project. You may not overlap with spm5910, see additional remarks. Additional materials will be made available electronically on blackboard and students are expected to consult their own information sources. In this module students acquire skills that help them to prepare for their Master's Thesis Project. Training exercises focus at writing of (a) a research proposal and (b) a scientific paper. Additional skills training will be offered. Students will orient themselves on a (thesis) subject; do literature research, will critically review scientific papers, write a research proposal, formulate research questions, select research and/or modelling techniques, design a plan of action, and make a project planning. During the course the student wil read and analyse at least eight scientific articles, and peer-review two draft articles and their colleagues draft research proposals. The peer reviews result in a two pages review report containing critical constructive comments on the reviewed articles and research proposal. Also the students write a report on what they have done with the peer reviews they recieved. Skills training offered: advanced library search techniques, reviewing of scientific papers, formulation of research questions, conclusions and recommendations, structuring scientific texts. Computer Use Enrolment / Application Remarks Targetgroup Final deliverables: a research proposal and a scientific paper of at least 6 pages in a common format. In order to get access to the Master Thesis Project (spm 5910) both deliverables need to be graded as sufficient (>5,5). All final deliverables will be graded according to a fixed list of criteria, available on blackboard. After concluding this course students will be able to: * write their master thesis proposal * write a scientific paper In order to reach these main objectives, after the course students are: * skilled in literature research * can read and review scientific articles critically and constructively * can write a scientific text * can formulate research(able)questions * can draft a do-able research plan including a conscious and justifiable choice of research methods and an accompanying time schedule Self study combined with intensive workshops The use of End Note (or other reference manager software) as a database for your references is advised. A training in advanced literature search is part of the module. All final products are checked on correct use of literature and originality with Turn-it-In. Verschuren & Doorewaard. Designing a Research Project. Utrecht: Lemma Students will hand in eight assignment in total. The grade will be based on the final versions of: - a scientific paper of words in a scientific format (50%) - a project proposal of words (50%) Both assignments should be graded at least 5,5. The course will be given four times a year. Students can enroll on blackboard with the Grouptool. Students are allowed to participate in this course only once a year. This is a demanding course. Because of its structure (peer-review process) hard deadlines are maintained; full commitment is expected! As SPM5905 is prerequisite for starting your SPM5910 Master thesis project, you must fulfill the spm5905 requirements before you can start with your Master thesis project SPM5910. The final products of SPM5905 are a research plan and a scientific paper, which are written as an excercise during this module. You will be writing a new research plan (with input from your exam committee) and a new scientific paper (based on your research project) during your SPM5910 Master project. Students preparing for their master thesis project. Page 15 of 20

16 SPM5910 SEPAM Master's Thesis Project 30 Responsible Instructor Ir. M.W. Ludema Education Period /6/6/6 Start Education Exam Period Summary 4 none The Master's Thesis Project takes place at the end of the second year and covers a period of approximately half a year. Students have to carry out an individual project to round off the SEPAM program. The subject for the project may be chosen in respect to, or independent from, their chosen domain (specific area of technology) and possible elective profile, though students are stimulated to find some connectivity in their choices. Within this project, students must demonstrate their capacity for academic analysis, synthesis, design, reflection and written communication on a particular issue in the field of system engineering, policy analysis and management. The student can start the Master's Thesis Project after at least two members of the thesis committee have approved the (draft) project proposal and the student has filled out the application form MTP (MSc SEPAM). This form can be obtained from the Student Information Centre (SIC). The student starts with an orientation phase that will lead to a detailed Master Thesis Project Proposal. After 6 and before 8 weeks orientation the student presents during a kick-off meeting [kick-off meeting] this Thesis Project Proposal to execute the SEPAM Master thesis project. The Master Thesis Project Proposal should give information on the goal of the project, the main research/design question, a set of derived sub questions/goals that give meaning to the project, data to use/collect, methods planned to be used, and a detailed project planning. All stated research questions have to be addressed in the research report. Besides this, the student makes agreements with the thesis committee about the sub questions that the student plans to address in a (draft) scientific paper. After a successful kick-off meeting the student may start with the actual execution of the Thesis Project. During the project the student will work towards the results of the thesis project and a compilation of project documents that the student will use to write (1) a thesis report and (2) an accompanying (draft) scientific paper. The thesis committee or the student may organize one or more mid-term meetings to guide the progress of the project. When the project is almost finished a green-light meeting is held [green light meeting]. During this meeting the student can get a green light to organize his or her final thesis project defense. This means a formal approval from the administration for graduation office (100% of the courses completed) and approval with respect to the contents of the work (compilation of project documents in where research questions are addressed, rough version of thesis report and (draft) scientific paper). The work should at least be sufficient to pass without any adjustment, but of course expected improvements on both thesis project results, thesis document and (draft) scientific paper, suggested by the thesis committee should be considered to be incorporated. The student includes the (draft) scientific paper in the hard-copy of the Master Thesis Report on yellow pages as Annex A of the report. Prerequisites The student finalizes the thesis project in respect to the agreements made during the green light meeting. During the [final defense meeting] the student gives a final presentation to defend the final project results. If all results, including the defense and presentation, are sufficient the diploma and final grade for the thesis project as a whole will be handed out. Students are required to make both thesis report and (draft) scientific paper available in both hard- and soft copy. More detailed and essential information about the Master's Thesis Project is placed on the studentsite: and on Blackboard and in the guide to elective courses and the graduation procedure. This manual can be obtained from the Student Information Centre (SIC). The SEPAM Masters thesis project has the following four objectives: 1) The students have to plan and fulfill a Master Thesis Project on their own; 2) The students pass through all phases of academic research and/or design; 3) The project is a bridge between the SEPAM curriculum and working as a SEPAM engineer; 4) The project is an orientation on the labor market and the field of work of the SEPAM engineer. Students carry out the project individually. Cooperating with colleagues is only possible before the kick-off meeting. The thesis project can be conducted as a part of a research/design project being carried out at the faculty, or during an internship at an external partner organisation in either the public or private sector. The students are expected to consult their own information sources. Starting conditions: (1) BSc-degree (2) All courses of the 1st and 2nd year (not including spm5910) are completed including SPM5905 and less than 10 ECTS credits remain (3) Approval of examination committee is required to start spm5910 if the condition mentioned under (2)are not met. The assessment of the SEPAM Master Thesis project will be based on the Master Thesis Project Proposal (issue paper and project plan), the compilation of documents that give answer to the stated research questions, the thesis report, a (draft) scientific paper, and the public presentation/defense of the thesis project at the end of the project The end-grade for the SEPAM Master Thesis project is a qualification of the SEPAM Master Thesis Project as a whole. Though the results of the SEPAM Master Thesis Project will be determined on the quality of the work, the 6 month (840 hour) project effort can roughly divided in the following phases: Master Thesis Project Proposal (issue paper and project plan) (app. 6 weeks / 210 hours ) Page 16 of 20

17 Executing the project and writing a compilation of documents showing the body of research/design, writing a (draft) thesis report and a first version of the (draft) scientific (app. 13 weeks / 455 hours) Finalizing the Master Thesis Report and (draft) scientific paper (app. 3 weeks / 105 hours) Presentation and defense (app. 2 week / 70 hours ) The assessment will be based on the SEPAM Master Thesis project as a whole. s standards will be used in respect to the following components of the assessment without using separate grading of the components: Overall planning and communication skills: shown during the official meetings, during the project at all contact moments internal (DUT and adopting organization) and external, shown within the Master Thesis Project Proposal, and during the final presentation and defense; The overall scientific attitude and results: shown during the project, parts of the Master thesis report and, last but not least in the (draft) scientific paper. The Master Thesis Report as a whole. SPM5920IA IA Design Project 6 Module Manager Prof.dr.ir. J. van den Berg Education Period 1 23 X/X/0/0 or 0/0/X/X Start Education Exam Period Expected prior knowledge Summary none Spm41110, spm41201, spm41301, spm41401, spm43401/43601/43512/43534/4370 This course involves a design assignment in whicht students will apply the theory on multi-actor system design engineering methods, tools and principles and on designing infrastructure and service systems, taught in the prior design courses in a realistic case related to their domain. Students will design a complex multi-actor system related to their domain applying the specific SEPAM perspective on designing. This implies that they need to consider in a balanced way technical, system and institutional actor related aspects of the multi-actor system design engineering. This include addressing technology aspects, system engineering,and the decision-making support orand process and institutional aspect ofs the design and implementation process. In this project, theory, methods and tools from the courses spm41110, spm41210, spm41310, and spm41410 are applied in to a realistic case. Furthermore, Ddomain-specific design theory, methods or tools learned in spm43401/43651/43523/4354/43760 will be used as well. In Ssmall design teams the students will make a technical and organizational feasible valid and robust systems design or set of design alternatives with relevant decisive considerations for the problem owner(s). In the design and the design process both substantive (technology and systems) and actor process-related (process management and institutional) issues will have to be addressed. The deliverables of the project are a system design or a set of design alternatives expressed in models, the associated documentation and a report on the design process followed. On completion of this course students will be able: - to choose suitable system design methods and tools, taking into account the substantive and process characteristics of the system and the multi-actor environment in a specific and realistic case in their domain; - to apply the chosen design methods and tools for this case; - to design a system taking into account technical domain, system engineering, decision-making, change process management and instiututional and decision-making aspects that are relevant for this a certain case. There will be one subject for each domain (ICT/TIL/EI/W/LUD). The design teams will consist of 4 to 5 students from the same domain. Students following an international exchange program are encourage to work together in one group. Tentative time schedule: - The project starts at the beginning of the semester with a kick-off meeting for each subject (to be announced on Blackboard). - At the end of the first half of the semester the first part of the assignment (problem analysis, list of requirements, choice of design methods and project plan) is handed in and presented. - In the second half of the semester the actual system design has to be made. - At the end of the semester, the groups will present their designs to each other and to an expert jury. - After that At the end of the semester the design(s), documentation and report are handed in. Prerequisites Each group receives a limited coaching budget that can be use to consult experts listed on the case description. - A case description will be handed out at the kick-off meeting. - Additional material will be distributed via Blackboard. spm MAS Design: An integrated viewdesigning Multi-Actor Systems. The final mark is based on the written report, the designs and the presentations. A jury per subject including a representative of the domain section (ICT/TIL/E&I/W/LUD), BK/O&MPOLG, EvI and SKE, will assess and grade the project results. A condition for passing the project is that each supervisor finds the work sufficient (>=5,5) frorm his or her point of view. Page 17 of 20