Automotive Industry Way to Excellence
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1 , Prague 2007 Automotive Industry Way to Excellence 2007 Robert Frank, DaimlerChrysler AG 1
2 VDA-QMC Organization until 2006 QM-Commitee Chairman: VW Chairman: VW Members: DaimlerChrysler, Audi, BMW, MAN, Porsche, Ford, Opel, Pierburg, ZF, Bosch, ZF Sachs Members: DaimlerChrysler, Audi, BMW, MAN, Porsche, Ford, Opel, Pierburg, ZF, Bosch, ZF Sachs General Manager of VDA-QMC General Manager of VDA-QMC Strategy-Group VDA-QMC BMW, DaimlerChrysler, VW, Audi, Siemens VDO, MAN, Brose 550 VDA Member Companies General Managers: J.W.Schulz ( ) G. Bumke ( ) C.Sluyterman v.l. ( ) H.-G. Plegniere (2007-) QMC Steering Committee VW DaimlerChrysler Man.Sachs VDA Work Groups with approximately 400 members 2007 Robert Frank, DaimlerChrysler AG 2
3 Structure VDA 6 Part 1 since Management related questions Z1.1 Z1.2 Z1.3 Z1.4 Z Product and process related questions Note : na = Question not applicable thus not evaluated, reasons to be given on a separate sheet. = *- Questions with particular relevance for product -, process and Quality system 2007 Robert Frank, DaimlerChrysler AG 3
4 VDA 6 Part 1, 1996 Revision VDA Certification Scheme VDA-QMC Excellence related elements in the VDA 6.1 Standard, 1996 edition VDA 6.1 Standard Automotive Rules KBA Germany Automotive Accreditation Body EN VDA Rules Certification bodies Contract Process related cost of poor quality Business results review with the goal of continual improvement Benchmarking of internal and external performance data Evidence for customer satisfaction Employees motivation and empowerment 2007 Robert Frank, DaimlerChrysler AG 4
5 VDA-QMC Auditor Trainings QMC-material with additional information for trainees VDA manuals for Auditor Training VDA 1 Keeping Records VDA 2 Quality Assurance of Supplies VDA 3.1 Reliability Management VDA 4.1 Quality Assurance prior to Serial Application - Methods und Procedures VDA 4.2 Quality Assurance prior to Serial Application - System FMEA VDA 4.3 Quality Assurance prior to Serial Application - Project planning VDA 6.1 System Audit VDA 6.3 Process Audit VDA 6.5 Product Audit 2007 Robert Frank, DaimlerChrysler AG 5
6 VDA Quality Conference in Vienna, 2000 Conclusions of Strategy Council in Vienna: There is no apparent Contradiction between existing Excellence Models. ISO/TS 16949:2002 is an appropriate secondary school in order to proceed to the university with the goal of an Automotive Excellence degree. The pre-degree is a qualification that is reached when the duty ISO/TS becomes self-evident. Appropriate usage will lead to a mutual enforcement of both the ISO/TS and the EFQM Model! 2007 Robert Frank, DaimlerChrysler AG 6
7 Automotive TQM-Levels TQM Milestones on the way to Automotive Excellence EFQM VDA 6.1/6.2 ISO Time 2007 Robert Frank, DaimlerChrysler AG 7
8 VDA-QMC Conference, Berlin 2002 There is an apparent overlapping of content between ISO/TS 16949:2002 and the EFQM Model, which can be utilized for further progression to Automotive Excellence. With the ISO 9001:2000, ISO 9004:2000 and ISO/TS 16949:2002 the topical gap to the EFQM-Model became smaller. The degree of topical identity of ISO/TS and the EFQM model is unbalanced. in % Identifizierter thematischer Zusammenhang zwischen EFQM Ansatzpunkten und ISO/TS 16949: a 1b 1c 1d 2a 2b 2c 2d 2e 3a 3b 3c 3d 3e 4a 4b 4c 4d 4e 5a 5b 5c 5d 5e 6a 6b 7a 7b 8a 8b 9a 9b Robert Frank, DaimlerChrysler AG 8
9 Ludwig-Erhard-Preis Award for Excellent Competitive Performance in Germany 60 % of all LEP applicants % Automotive LEP Applicants % successful Automotive LEP Applicants Source: Dr. André Moll / Ludwig Erhard Preis / Robert Frank, DaimlerChrysler AG 9
10 The Prince by Nicolò Machiavelli if one governs with caution and patience, times and affairs converge in such a way that his administration is successful, his fortune is made; but if times and affairs change, he is ruined if he does not change his course of action. New targets based on learning Assessment and Review Results Deployment Approach 2007 Robert Frank, DaimlerChrysler AG 10
11 2007 Robert Frank, DaimlerChrysler AG 11
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