Contact Information TIP SHEETS. Table of Contents for

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1 Table of Contents for Contact Information TIP SHEETS CODE CN - 1 CN - 2 CN - 3 CN - 4 CN - 5 CN - 6 TITLE Adult Learning Centres Computer Training Programs Frequently Used Phone Numbers Staf ing Agencies: North Halton Staf ing Agencies: Burlington Staf ing Agencies: Oakville Navigate this document in several ways: use bookmarks use page icons use the scroll bars use buttons: the Table of Contents has buttons to each chapter (mouse over heading and click), and the bottom right of each page has a button that will get you back to the Table of Contents

2 CN - 1 Adult Learning Centres HALTON Doorways, The Centre for Skills Development and Training Harrington Court, Burlington x132 Adult Literacy Upgrading Program - Improve your reading, writing, math, and computer skills for employment and educational goals Read for Life, Literacy Council of Burlington Suite Brant Street, Upper Canada Place, Burlington Help with reading, writing, spelling, math, computer and work related literacy Gary Allan High School, Halton District School Board Burlington Oakville Halton Hills Milton or Adult alternative community education, offering self-reliant and e-learning to complete high school credits ELearning Connections, YMCA of Hamilton / Burlington Career Development & Learning Centre, 500 Drury Lane, Burlington Improve your reading, writing, and math skills for employment and educational goals GED preparation available Academic Upgrading/ACE, Sheridan College Skills Training Centre, 407 Iroquois Shore Road, Oakville x8205 Upgrading to improve skills to enter a college program or to reach employment goals; obtain Grade 12 equivalency certificate GED preparation available Halton Catholic District School Continuing Education/Adult Education Speers Road, Unit 1, Oakville Suite 401A, 760 Brant Street, Burlington Secondary school credits General interest courses, English as a Second Language (ESL), and international languages Literacy and basic skills training Read, Spell, Write, Literacy North Halton, Milton, Georgetown, Acton 72 Mill Street, Suite 207, Georgetown Upgrading to improve skills for employment, education and independence Academic assessments and individualized training plans DECEMBER

3 ADULT LEARNING CENTRES CN - 1 PEEL G Skills for Employment, Life and Family (Formerly Peel Literacy Guild) City Centre Drive, Mississauga /150 Central Park Drive, Brampton Improve reading, writing and basic math skills to participate with increased independence at work, at home and in the community Peel District School Board Elm Drive, Mississauga/ Hurontario Street, Brampton /3131 Morning Star Drive, Malton Literacy and basic skills training Secondary school credits and cooperative education opportunities Academic Upgrading/ACE, Sheridan College upgrading.sheridaninstitute.ca 7899 McLaughlin Road, Brampton , x5100 Upgrading to improve skills to enter a college program, reach employment goals, or to obtain Grade 12 equivalency certificate GED preparation available HAMILTON St. Charles Adult Education/Hamilton Wentworth Catholic DSB 45 Young St Locations throughout Hamilton Secondary school credits ESL and international languages, literacy and basic skills and GED Hamilton Regional Indian Centre Main Street East Literacy, academic upgrading, employment programs and social supports Adult Basic Education Association 35 King Street East, Suite GED practice testing Literacy assessment: reading, writing, speaking and listening, and math Academic assessment outlining Essential Skills related to client's employment goal Hamilton Wentworth District School Board CCE Red Hill Learning Centre, 300 Albright Road Secondary school credits ESL, adult literacy skills and student improvement skills Academic Upgrading/ACE Mohawk College, Fennell Campus, P.O. Box 2034, West 5th Street Upgrading to improve employability skills, basic computer and technology skills Help with math and English to enter a college/apprenticeship program or to reach employment goals or obtain a Grade12 equivalency ADULT LEARNING CENTRES 2

4 CN - 2 Computer Training Programs HALTON REGION The Centre for Skills Development & Training Employment Resource Centres: Microsoft Office tutorials on CD Rom Burlington Ext. 140 Oakville Ext. 121 Milton Ext. 107 Georgetown Ext. 109 Adult Learning Centre - Burlington location Oakville location High School introductory computer courses (small one-time fee), General interest computer courses offered (applicable fees), and instructed ESL classes using computers Burlington Public Library Short, one-time sessions on Level 1 & 2 Internet & , and Computer Basics-$5 fee for each Gary Allan Adult High School (Burlington, Oakville, Milton & Georgetown) Grade 10 & 11 computer programs, $35 administration fee per school year, self-directed and instructor led classes available. Contact each locations for class delivery details as they differ between the 4 sites) Halton Business Institute Full/part-time computer programs (applicable fees- funding available for eligible clients, incl. OSAP) Kerr St. Ministries 484 Kerr St., Oakville, ON One-on-one Computer assistance offered Monday, Tuesday, Wednesday and Friday, facilitated by students from Appleby College. Clients just show up, as there is no telephone available Oakville Public Library (various locations) Web-Wise basic Internet & Workshops for beginners & Seniors- free of charge Oakville Recreation and Culture Department Basic, facilitated computer programs for individuals 50+ (applicable fees & must be a member) DECEMBER

5 COMPUTER TRAINING PROGRAMS CN - 2 Sheridan College Continuing Education Individual courses and certificate programs (applicable fees) YMCA Burlington/Hamilton Microsoft Office applications on CD Rom for individuals seeking employment GTA AND SURROUNDING AREAS Hamilton Public Libraries Ext ses.htm Free small group training programs, including basic computer skills, MS Word, internet searching. Call the above number or ask at any of the Hamilton branches Academy of Learning Private college offering diploma, certificate and individual computer courses using Integrated Learning system (funding and OSAP available for eligible individuals) The Learning Enterprise (Orangeville) Government funded program offering free, instructed, Microsoft Office application courses (beginner & Intermediate) and small-fee computer modules (5 cost $45 and provide one high school credit) St. Charles Adult Education Centre (different locations) General interest and credit programs available (applicable fees) Square One Older Adult Centre Free, basic Internet and for people 50+ YMCA Mississauga Basic introductory courses including: Internet, , PowerPoint, Excel, Intro to Computers & Word - free, instructed 1 ½ hour sessions YMCA of Greater Toronto Free, instructed, introductory courses run by the Employment Services Department (2 hours in length) COMPUTER TRAINING PROGRAMS 2

6 Halton Region Service Providers CN - 3 LOCAL GOVERNMENT Regional Municipality of Halton / City of Burlington City of Oakville City of Milton Town of Halton Hills Ontario Works Milton, Oakville Burlington & Halton Hills / Region of Halton s Childcare Subsidy Program / Ontario Disability Support Program / ODSP Burlington 440 Elizabeth Street ODSP TTY Employment Supports - ODSP Citizenship and Immigration Canada Citizenship and Immigration Canada TTY Service Canada Centre, EI office, 676 Appleby Line, Unit E108 Burlington / Service Canada Centre, EI office, 310 Main St. E., Milton Service Canada Centre, EI office, 232 Guelph St., Georgetown Service Canada Centre, EI office, 1090 Speers Rd., Oakville Ontario Ombudsman s Office Ontario Ombudsman s Office TTY Legal Aid Employment Ontario TRANSIT & TRANSPORTATION Burlington Transit Burlington Transit Handi-Van Oakville Care-a-van Go Transit / Go Transit TTY Oakville Transit Milton Transit Milton Accessible Transit Dispatch Milton Accessible Transit Information ext 2185 Halton Hills Activan Booking Halton Hills Activan Information ext 2617 Oakville United Taxi Burlington Taxi Milton Taxi EZ Taxi, Georgetown OTHER 211 Community, health & social services information/referrals 211 Volunteer Halton & Community Development Halton Volunteer Halton & Community Development Halton, North Halton Halton Community Legal Services, North Halton Halton Community Legal Services, South Halton DECEMBER

7 HALTON REGION SERVICE PROVIDERS CN - 3 The Canadian Hearing Society, Peel Region The Canadian Hearing Society, Peel Region TTY ASSAULT VICTIMS (Women) Halton Women s Place Crisis Line Inasmuch House for Women in Crisis Interim Place Mississauga South Interim Place Mississauga North Assaulted Women s Helpline Assaulted Women s Helpline TTY DISTRESS CENTRES & COUNSELLING Distress Centre of Oakville Telecare Distress Centre, Brampton Halton Family Services, Burlington, Oakville, Milton & North Halton FOODBANKS, SHELTER & HOUSING The Fareshare Food Bank, Oakville The Salvation Army (Food & Emergency Assistance), Burlington Georgetown Bread Basket The Salvation Army (Food & Housing), Milton The Salvation Army Oakville The Salvation Army Lighthouse Shelter Oakville (After 5 p.m.) Region of Halton s Intervention Services (Shelter) / Halton Housing Help Centre ext 7142 WORKER S RIGHTS Employment Standards Office Employment Standards Office TTY Workplace Safety & Insurance Board General Inquires Workplace Safety & Insurance Board General Inquires TTY Occupational Health and Safety / Office of the Worker Adviser Ontario Human Rights Commission Ontario Human Rights Commission TTY LIBRARIES Burlington Public Library, Central Branch Oakville Public Library, Central Branch Milton Public Library, Central Branch Milton Public Library, Central Branch TTY Halton Hills Public Library, Georgetown For additional Halton community information, please visit HALTON REGION SERVICE PROVIDERS 2

8 CN - 4 Staffing Agencies A staffing agency assists employers with their hiring processes, on a fee for service basis. Generally, agencies are paid by the employer for each placement. There is no charge for job seekers. Some agencies work to fill specific industry positions while others are general, and work to fill all types of jobs. They fill temporary contracts as well as permanent placements. Considering the fact that not all agencies are alike, it is important to do your research before registering with an agency. There may be restrictions that you are not aware of. Staffing Agencies are also known as: Recruiters Employment/Temp Agencies Placement/Personnel Firms DO YOUR RESEARCH AND FOLLOW-UP Talk to friends and / or family members about agencies & staffing specialists that they have had success with in the past To ensure that an agency is competent, professional and ethical, check to see if they are a member of the Association of Canadian Search, Employment and Staffing Services (ACSESS) at It is important that you follow-up with the staffing specialist on a regular basis, about every 1 to 2 weeks WHAT TO EXPECT FROM AN AGENCY As agencies are working for the employer, make sure you use other job search methods Be prepared to complete a series of tests as part of an agency application process, including personality and computer tests. Make use of the free computer tutorial CD s in the Employment Resource Centres to refresh your skills or complete Microsoft Office practice tests QUESTIONS TO ASK AN AGENCY What types of positions do you specialize in filling? What is the application process? How would you prefer to receive my resume? Are there any tests that I am required to complete? Does your website display the current job postings? How long is the assignment? (e.g. 3 days, 3 weeks or 3 months) Do you also provide job coaching? What is the process if the company wants to hire me full-time? Is there a registration fee? Who will be contacting me when the job becomes available? DECEMBER

9 CN - 4 STAFFING AGENCIES: NORTH HALTON SRG (Steven s Resource Group) Main Street, Suite 11 Milton, ON L9T 1N9 Fax: Executive search, temporary help HCR Personnel Solutions Inc Main Street East, Suite Milton, ON L9T 1P4 Fax: Automotive, General Labour Shift work Patriot Source Parkhill Drive Milton, ON L9T 5V7 Fax: Various industries Express Employment Professionals Guelph Street, Unit 1A Georgetown, ON L7G 4B5 Fax: Industrial/Professional/Office services Spherion Staffing Solutions Brampton Rutherford Road South, Plaza 2, Suite Brampton, ON L6W 4N6 Fax: Industrial/Office administration Temporary and permanent placements Spherion Staffing Solutions Mississauga City Centre Drive, Suite Mississauga, ON L5B 1M5 Fax: Industrial/Office administration Temporary and permanent placement STAFFING AGENCIES: NORTH HALTON 2

10 CN - 5 Staffing Agencies A staffing agency assists employers with their hiring processes, on a fee for service basis. Generally, agencies are paid by the employer for each placement. There is no charge for job seekers. Some agencies work to fill specific industry positions while others are general, and work to fill all types of jobs. They fill temporary contracts as well as permanent placements. Considering the fact that not all agencies are alike, it is important to do your research before registering with an agency. There may be restrictions that you are not aware of. Staffing Agencies are also known as: Recruiters Employment/Temp Agencies Placement/Personnel Firms DO YOUR RESEARCH AND FOLLOW-UP Talk to friends and / or family members about agencies & staffing specialists that they have had success with in the past To ensure that an agency is competent, professional and ethical, check to see if they are a member of the Association of Canadian Search, Employment and Staffing Services (ACSESS) at It is important that you follow-up with the staffing specialist on a regular basis, about every 1 to 2 weeks WHAT TO EXPECT FROM AN AGENCY As agencies are working for the employer, make sure you use other job search methods Be prepared to complete a series of tests as part of an agency application process, including personality and computer tests. Make use of the free computer tutorial CD s in the Employment Resource Centres to refresh your skills or complete Microsoft Office practice tests QUESTIONS TO ASK AN AGENCY What types of positions do you specialize in filling? What is the application process? How would you prefer to receive my resume? Are there any tests that I am required to complete? Does your website display the current job postings? How long is the assignment? (e.g. 3 days, 3 weeks or 3 months) Do you also provide job coaching? What is the process if the company wants to hire me full-time? Is there a registration fee? Who will be contacting me when the job becomes available? DECEMBER

11 CN - 5 STAFFING AGENCIES: BURLINGTON Adecco Employment Services Limited New Street, Burlington, ON L7L 1V1 Executive search, temporary help AHR Alternative Human Resources Brant Street, #18, Burlington, ON L7R 4B6 Industrial/Administration/Government/Health Care/Call Centre Angus Employment Agency Burloak Drive, Suite 402, Burlington, ON L7L 6B2 Finance/Administrative/Sales/Senior & Middle Management/Manufacturing/Engineering/IT AppleOne Employment Services Brant Street, Unit 4, Burlington, ON L7R 2K1 Various temporary/full-time permanent ATS Reliance Technical Group Harvester Road, Suite 212, Burlington, ON L7N 3G7 Automotive/Steel/Automation/Machinery/Food and Services/Consulting Engineering Cheryl Craig Careers Burloak Drive, Burlington, ON L7L 6B2 Express Personnel Services Elizabeth Street, Suite 300, Burlington, ON L7R 2M1 Industrial/Administrative/Technical/Accounting/Financial/HR/Health Care/Sales HR Vision Harvester Rd, Suite 205, Burlington, ON L7N 3N2 Industrial Temporary Solutions Inc. (I.T.S) Guelph Line, Suite 302, Burlington, ON L7R 4E2 Industrial/Skilled Trade Specialists Randstad/Spherion Brant Street, Suite 6, Burlington, ON L7R 2J6 Industrial Support/Industrial Management/Skilled Trades The Employment Solution South Service Road, Burlington, ON L7N 3T9 IT/Engineering/Executive Trans-United Consultants South Service Road, Suite 110, Burlington, ON L7N 3H8 Skilled Trades/Engineering/Design Drafting/Technical/IT STAFFING AGENCIES: BURLINGTON 2

12 CN - 6 Staffing Agencies A staffing agency assists employers with their hiring processes, on a fee for service basis. Generally, agencies are paid by the employer for each placement. There is no charge for job seekers. Some agencies work to fill specific industry positions while others are general, and work to fill all types of jobs. They fill temporary contracts as well as permanent placements. Considering the fact that not all agencies are alike, it is important to do your research before registering with an agency. There may be restrictions that you are not aware of. Staffing Agencies are also known as: Recruiters Employment/Temp Agencies Placement/Personnel Firms DO YOUR RESEARCH AND FOLLOW-UP Talk to friends and / or family members about agencies & staffing specialists that they have had success with in the past To ensure that an agency is competent, professional and ethical, check to see if they are a member of the Association of Canadian Search, Employment and Staffing Services (ACSESS) at It is important that you follow-up with the staffing specialist on a regular basis, about every 1 to 2 weeks WHAT TO EXPECT FROM AN AGENCY As agencies are working for the employer, make sure you use other job search methods Be prepared to complete a series of tests as part of an agency application process, including personality and computer tests. Make use of the free computer tutorial CD s in the Employment Resource Centres to refresh your skills or complete Microsoft Office practice tests QUESTIONS TO ASK AN AGENCY What types of positions do you specialize in filling? What is the application process? How would you prefer to receive my resume? Are there any tests that I am required to complete? Does your website display the current job postings? How long is the assignment? (e.g. 3 days, 3 weeks or 3 months) Do you also provide job coaching? What is the process if the company wants to hire me full-time? Is there a registration fee? Who will be contacting me when the job becomes available? DECEMBER

13 CN - 6 STAFFING AGENCIES: OAKVILLE AppleOne Employment Services Cross Avenue, Unit 1, Oakville, ON L6J 2W9 Various temporary/full-time permanent Design Group Staffing Bristol Circle, Suite 500, Oakville, ON L6H 5R7 Engineering/Technical/Industrial Kelly Services (Canada), Ltd Dorval Drive, Suite 105, Oakville, ON L6K 3V7 Electronic Assembly, Light Industrial Marketing, Office Services Randstad Canada Cornwall Road, Unit A202, Oakville, ON L6J 7Z5 Accounting and Finance Support Administrative Support The 500 Staffing Inc Morden Road, 2nd floor, Oakville, ON L6K 3W6 Full-time and temporary The Ian Martin Group Morden Road, 2nd floor, Oakville, ON L6K 3W6 IT/Engineering-Technical/Healthcare/Sciences STAFFING AGENCIES: OAKVILLE 2