Interaction Design. Chapter 5 (June 8th, 2011, 9am-12pm): Sketching Interaction
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1 Interaction Design Chapter 5 (June 8th, 2011, 9am-12pm): Sketching Interaction LMU München Medieninformatik Alexander Wiethoff + Andreas Butz Interaction Design SS2011 1
2 Sketching Interaction The Definition of Sketching Characteristics of Sketches and Sketching Sketches and Prototypes Is it a Sketch? Sketching Techniques Storyboarding Visual Thinking and Video Sketching LMU München Medieninformatik Alexander Wiethoff + Andreas Butz Interaction Design SS2011 2
3 Recap: Jonas, Generative tools, 2001! ANALYSIS Definition of the system What is the problem? EVALUATION Possible alternatives What future do we want? SYNTHESIS Design of final solutions What do we implement? brief solution The designer is a problem-scouter The designer is a story-teller The designer is an executor LMU München Medieninformatik Alexander Wiethoff + Andreas Butz Interaction Design SS2011 source: [4] 3
4 Recap: Research Analysis Concepts Prototypes Validate Concepts source: [4] LMU München Medieninformatik Alexander Wiethoff + Andreas Butz Interaction Design SS2011 5
5 Create Idea (meaning) Sketches (as bounding object) Expression (representation) Read Sketching is an activity, where design ideas arise from action in the dialog (personal as well as collective) with the situation at hand In this dialectic process the coupling between design idea and design expression will be established and transformed source: [1] LMU München Medieninformatik Alexander Wiethoff + Andreas Butz Interaction Design SS2011 6
6 Why Sketches Getting the Design Right: (a) Generate an idea & (b) Iterate and develop it II I I II I I I I I I I I Idea 2 Idea 5 Idea 3 Idea 4 Idea 1 source: [1] LMU München Medieninformatik Alexander Wiethoff + Andreas Butz Interaction Design SS2011 7
7 Why Sketches Getting the Right Design: Design in wicked situations: not just define a solution, but also define design space is part of the game Typically, we tend to fixate on first idea: Sketching is a strategy, not making premature commits, but exploring the design space: (1) generate many ideas and variations (2) reflect and choose (3) then iterate and develop your choice source: [1] LMU München Medieninformatik Alexander Wiethoff + Andreas Butz Interaction Design SS2011 8
8 Why is sketching useful? Early ideation Think through ideas Force you to visualize how things come together Communicate ideas to others to inspire new designs AC Active brainstorming source: [6] LMU München Medieninformatik Alexander Wiethoff + Andreas Butz Interaction Design SS2011 9
9 Sketching Interaction The Definition of Sketching Characteristics of Sketches and Sketching Sketches and Prototypes Is it a Sketch? Sketching Techniques Storyboarding Visual Thinking and Video Sketching LMU München Medieninformatik Alexander Wiethoff + Andreas Butz Interaction Design SS
10 Buxton s Sketch Properties Quick Timely Inexpensive Disposable Minimal detail Appropriate degree of refinement Suggest and explore rather than confirm Ambiguity Plentiful Clear vocabulary Distinct gesture source: [1] LMU München Medieninformatik Alexander Wiethoff + Andreas Butz Interaction Design SS
11 Quick A sketch is quick to make, or at least gives that impression source: [1] LMU München Medieninformatik Alexander Wiethoff + Andreas Butz Interaction Design SS
12 Timely A sketch can be provided when needed source: [1] LMU München Medieninformatik Alexander Wiethoff + Andreas Butz Interaction Design SS
13 Inexpensive Cost must not inhibit the ability to explore a concept, especially early in design Prototyping an architect s computer with the help of a Pizza-box [E10 Apple Design Project, 1992]. source: [1] LMU München Medieninformatik Alexander Wiethoff + Andreas Butz Interaction Design SS
14 Disposable If you can t afford to throw it away, it s not a sketch Investment is in the process, not the physical sketch However, not worthless source: [1] LMU München Medieninformatik Alexander Wiethoff + Andreas Butz Interaction Design SS
15 Plentiful They don t exist in isolation Meaning & relevance is in the context of a collection or series source: [1] LMU München Medieninformatik Alexander Wiethoff + Andreas Butz Interaction Design SS
16 Clear vocabulary The way it s rendered (e.g., style, form, signals) makes it distinctive that it is a sketch (This matter is also responsible for receiving different feedback from the indented user in early tests) source: [1] LMU München Medieninformatik Alexander Wiethoff + Andreas Butz Interaction Design SS
17 Distinct Gesture Fluidity of sketches gives them a sense of openness and freedom (Opposite of engineering drawing, which is tight and precise) source: [1] LMU München Medieninformatik Alexander Wiethoff + Andreas Butz Interaction Design SS
18 Minimal Detail Include only what is required to render the intended purpose or concept source: [1] LMU München Medieninformatik Alexander Wiethoff + Andreas Butz Interaction Design SS
19 Appropriate Degree of Refinement Make the sketch be as refined as the idea: (a) If you have a solid idea, make the sketch look more defined (b) If you have a hazy idea, the sketch will look much rougher and less defined source: [6] LMU München Medieninformatik Alexander Wiethoff + Andreas Butz Interaction Design SS
20 Suggest and explore rather than confirm Sketch should act as a catalyst to the desired and appropriate behaviors, conversations, and interactions source: [6] LMU München Medieninformatik Alexander Wiethoff + Andreas Butz Interaction Design SS
21 Ambiguity Intentionally ambiguous Value comes from being able to be interpreted in different ways, even by the person who created them source: [1] LMU München Medieninformatik Alexander Wiethoff + Andreas Butz Interaction Design SS
22 Sketching Interaction The Definition of Sketching Characteristics of Sketches and Sketching Sketches and Prototypes Is it a Sketch? Sketching Techniques Storyboarding Visual Thinking and Video Sketching LMU München Medieninformatik Alexander Wiethoff + Andreas Butz Interaction Design SS
23 Sketching vs. Prototyping Sketches Invite Suggest Explore Question Propose Provoke Prototypes Attend Describe Refine Answer Test Resolve source: [1] LMU München Medieninformatik Alexander Wiethoff + Andreas Butz Interaction Design SS
24 Sketching and Prototyping Low cost sketches as investment in design increases (red arrow), exploring the design space from the user interaction point of view From design to evaluation similarly, interface design (idea generation) progresses to usability testing (evaluate a design idea) source: [1] LMU München Medieninformatik Alexander Wiethoff + Andreas Butz Interaction Design SS
25 Forms of sketching Buxton properties don t mention anything about form factor Can be pencil/pen drawing on paper Something scraped together in Photoshop Quick-and-dirty prototyping Magazine cut-outs Modifications to existing objects source: [6] LMU München Medieninformatik Alexander Wiethoff + Andreas Butz Interaction Design SS
26 The Sketchbook Why a sketchbook? capture many initial ideas both good and bad explore & refine ideas both in the large and in the small develop variations, alternatives, details keep a record of your ideas reflect on changing thought processes over time communicate ideas to others by showing choose ones worth developing capture good ideas you see elsewhere collect photos, tape them into your book source: [6] LMU München Medieninformatik Alexander Wiethoff + Andreas Butz Interaction Design SS
27 Sketchbook examples Artist variations studies artist's sketch page source: [6] LMU München Medieninformatik Alexander Wiethoff + Andreas Butz Interaction Design SS
28 Sketchbook examples Sketch page from student Industrial designer Samnang Eav Industrial designer ideas variations source: [6] LMU München Medieninformatik Alexander Wiethoff + Andreas Butz Interaction Design SS
29 Sketchbook examples crude drawings & annotations source: [6] LMU München Medieninformatik Alexander Wiethoff + Andreas Butz Interaction Design SS
30 Sketchbook examples Screenshot source: [5] LMU München Medieninformatik Alexander Wiethoff + Andreas Butz Interaction Design SS
31 Sketch examples design variations source: [5] LMU München Medieninformatik Alexander Wiethoff + Andreas Butz Interaction Design SS
32 Sketch examples - Storyboard Translations source: [6] LMU München Medieninformatik Alexander Wiethoff + Andreas Butz Interaction Design SS
33 Sketching Interaction The Definition of Sketching Characteristics of Sketches and Sketching Sketches and Prototypes Is it a Sketch? Sketching Techniques Storyboarding Visual Thinking and Video Sketching LMU München Medieninformatik Alexander Wiethoff + Andreas Butz Interaction Design SS
34 Is this a sketch? Why or why not? source: [6] LMU München Medieninformatik Alexander Wiethoff + Andreas Butz Interaction Design SS
35 Is this a sketch? Why or why not? source: [6] LMU München Medieninformatik Alexander Wiethoff + Andreas Butz Interaction Design SS
36 Is this a sketch? Why or why not? source: [6] LMU München Medieninformatik Alexander Wiethoff + Andreas Butz Interaction Design SS
37 Is this a sketch? Why or why not? source: [6] LMU München Medieninformatik Alexander Wiethoff + Andreas Butz Interaction Design SS
38 Is this a sketch? Why or why not? source: [6] LMU München Medieninformatik Alexander Wiethoff + Andreas Butz Interaction Design SS
39 Is this a sketch? Why or why not? source: [6] LMU München Medieninformatik Alexander Wiethoff + Andreas Butz Interaction Design SS
40 Sketching Interaction The Definition of Sketching Characteristics of Sketches and Sketching Sketches and Prototypes Is it a Sketch? Sketching Techniques Storyboarding Visual Thinking and Video Sketching LMU München Medieninformatik Alexander Wiethoff + Andreas Butz Interaction Design SS
41 Technique: Reduce to essentials LMU München Medieninformatik Alexander Wiethoff + Andreas Butz Interaction Design SS
42 How much fidelity do we really need? Constrained resolution no higher than required to capture its concept Consistency with state rendering fidelity matches the actual state of development of the concept Suggest & explore rather than confirm suggests and provokes what could be A catalyst evokes conversations and discussion LMU München Medieninformatik Alexander Wiethoff + Andreas Butz Interaction Design SS2011 source: [6] 45
43 Computer Telephone Last Name: First Name: Phone: CALL HELP Low Fidelity High Fidelity source: [6] LMU München Medieninformatik Alexander Wiethoff + Andreas Butz Interaction Design SS
44 Technique: Reduce to essentials Scribble drawing sketch anywhere, anytime, sketch in the dark (while watching a movie) speed sketching (1 minute or less) Trick draw only essentials scribbles suggest details LMU München Medieninformatik Alexander Wiethoff + Andreas Butz Interaction Design SS2011 source: [6] 47
45 Sketching moments in time Captures: an essence of an idea a moment in time the look of an interface multiple variations of the concept LMU München Medieninformatik Alexander Wiethoff + Andreas Butz Interaction Design SS2011 source: [5] 52
46 Technique: Tracing LMU München Medieninformatik Alexander Wiethoff + Andreas Butz Interaction Design SS2011 source: [1] 53
47 Technique: Tracing Basic idea copy / trace the fixed elements of an existing interface/screen Technology camera, photograph, tracing paper or... Photoshop or equivalent (trace over image on a separate layer) Drawing skill required almost zero LMU München Medieninformatik Alexander Wiethoff + Andreas Butz Interaction Design SS2011 source: [1] 54
48 source: [1] LMU München Medieninformatik Alexander Wiethoff + Andreas Butz Interaction Design SS
49 source: [1] LMU München Medieninformatik Alexander Wiethoff + Andreas Butz Interaction Design SS
50 source: [1] LMU München Medieninformatik Alexander Wiethoff + Andreas Butz Interaction Design SS
51 Generate blanks for your designs Screen can be filled in, phone is constant LMU München Medieninformatik Alexander Wiethoff + Andreas Butz Interaction Design SS2011 source: [1] 58
52 Technique: Hybrid Sketches LMU München Medieninformatik Alexander Wiethoff + Andreas Butz Interaction Design SS2011 source: [1] 59
53 source: [1] LMU München Medieninformatik Alexander Wiethoff + Andreas Butz Interaction Design SS
54 Technique: Hybrid Sketches Mixes full and low fidelity elements High fidelity parts: fixed design elements Low fidelity parts: speculative components Contrast makes certain parts of sketch stand out over others LMU München Medieninformatik Alexander Wiethoff + Andreas Butz Interaction Design SS2011 source: [1] 61
55 Hybrid Sketches Lo-fi = speculative! Detail = fixed elements LMU München Medieninformatik Alexander Wiethoff + Andreas Butz Interaction Design SS2011 source: [1] 62
56 Technique: Annotations LMU München Medieninformatik Alexander Wiethoff + Andreas Butz Interaction Design SS2011 source: [6] 64
57 Technique: Annotations Augment a sketch directly on sketch as layer tracing Photoshop layer over dynamic media LMU München Medieninformatik Alexander Wiethoff + Andreas Butz Interaction Design SS2011 source: [6] 65
58 Technique: Annotations Textual notes name and / or explain things add detail lists of items questions / issues about design Graphical marks connects notes to sketch elements relates sketch elements show dynamics of elements or interaction over time LMU München Medieninformatik Alexander Wiethoff + Andreas Butz Interaction Design SS2011 source: [6] 66
59 Annotations source: [1] LMU München Medieninformatik Alexander Wiethoff + Andreas Butz Interaction Design SS
60 Sketching Interaction The Definition of Sketching Characteristics of Sketches and Sketching Sketches and Prototypes Is it a Sketch? Sketching Techniques Storyboarding Visual Thinking and Video Sketching LMU München Medieninformatik Alexander Wiethoff + Andreas Butz Interaction Design SS
61 Storyboarding Problem with single sketches hard to capture dynamics of interaction over time captures user interface, not user behavior A good sketch should tell a story LMU München Medieninformatik Alexander Wiethoff + Andreas Butz Interaction Design SS2011 source: [1] 72
62 Storyboarding Solution: use more than one image a series of key frames as sketches originally from film; used to get the idea of a scene snapshots of the interface at particular points in the interaction portrays key scenes in the interface and the transitions that caused the changes LMU München Medieninformatik Alexander Wiethoff + Andreas Butz Interaction Design SS2011 source: [6] 73
63 Storyboarding in Animation LMU München Medieninformatik Alexander Wiethoff + Andreas Butz Interaction Design SS
64 note how each scene in this storyboard is annotated LMU München Medieninformatik Alexander Wiethoff + Andreas Butz Interaction Design SS2011 source: [6] 75
65 Storyboarding: Transitions are key LMU München Medieninformatik Alexander Wiethoff + Andreas Butz Interaction Design SS2011 source: [1] 76
66 Storyboarding: Transitions are key source: [1] LMU München Medieninformatik Alexander Wiethoff + Andreas Butz Interaction Design SS
67 Technique: State Transition Diagrams source: [1] LMU München Medieninformatik Alexander Wiethoff + Andreas Butz Interaction Design SS
68 Technique: State Transition Diagrams Create transition diagram key interaction steps branch points For each transition sketch the screen include the transition diagram (a navigational map) label the transition with what triggered the transition (typically user input or set of system responses) LMU München Medieninformatik Alexander Wiethoff + Andreas Butz Interaction Design SS2011 source: [6] 81
69 Example: State Transition Diagrams Click on that time slot Click on Mary s name Select Message LMU München Medieninformatik Alexander Wiethoff + Andreas Butz Interaction Design SS2011 source: [1] 86
70 Sketch examples storyboard transitions From: Usability Case Studies, LMU München Medieninformatik Alexander Wiethoff + Andreas Butz Interaction Design SS2011 source: [6] 88
71 source: [1] LMU München Medieninformatik Alexander Wiethoff + Andreas Butz Interaction Design SS
72 Technique: Tutorials as Storyboards a step by step storyboard walkthrough with detailed tutorial explanations Apple s Tutorial Guide to the Macintosh Finder LMU München Medieninformatik Alexander Wiethoff + Andreas Butz Interaction Design SS2011 source: [6] 90
73 Technique: Tutorials as Storyboards workflow of mail merging who s involved, responsibilities, etc. LMU München Medieninformatik Alexander Wiethoff + Andreas Butz Interaction Design SS2011 source: [6] 91
74 Technique: Tutorials as Storyboards Storyboard for a website (for photographers) Sequence of pages (based on clicks) Explanations / annotations LMU München Medieninformatik Alexander Wiethoff + Andreas Butz Interaction Design SS2011 source: [2] 92
75 Technique: Make storyboards come alive Spotlight: an interactive foam core and paper sketch/storyboard LMU München Medieninformatik Alexander Wiethoff + Andreas Butz Interaction Design SS2011 source: [6] 93
76 Technique: Capture interaction spirit Show the mood and context of use (interaction details only a sub-story) LMU München Medieninformatik Alexander Wiethoff + Andreas Butz Interaction Design SS2011 source: [1] 94
77 Storyboarding: Mood & Context source: [1] LMU München Medieninformatik Alexander Wiethoff + Andreas Butz Interaction Design SS
78 Sketching Interaction The Definition of Sketching Characteristics of Sketches and Sketching Sketches and Prototypes Is it a Sketch? Sketching Techniques Storyboarding Visual Thinking and Video Sketching LMU München Medieninformatik Alexander Wiethoff + Andreas Butz Interaction Design SS
79 Sketching Example The process of visual thinking and planning allows a group of people to brainstorm together, placing their ideas on storyboards and then arranging the storyboards on the wall. This fosters more ideas and generates consensus inside the group. LMU München Medieninformatik Alexander Wiethoff + Andreas Butz Interaction Design SS
80 References: [1] Buxton, W. Sketching User Experiences, Morgan Kaufmann [2] Benyon, D. Designing Interactive Systems: A comprehensive Guide to HCI and interaction design Addison Wesley [3] Copenhagen Institute of Interaction Design, Consultancy Project [4] Copenhagen Institute of Interaction Design, User Research Workshop [5] Snyder, C. Paper Prototyping, Morgan Kaufmann [6] Stevens, G. UX Lecture Series University of Siegen LMU München Medieninformatik Alexander Wiethoff + Andreas Butz Interaction Design SS
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