QUALITY DRINKS VENDING MADE EASY.

Transcription

1 QUALITY DRINKS VENDING MADE EASY.

2 RELIABILITY, SIMPLICITY AND CUSTOMER SERVICE ARE AT THE HEART OF EVERYTHING WE DO

3 MORE CHOICE GREAT TASTING HOT AND COLD DRINKS, AND ALL THE BRANDS YOU LOVE KLIX offers the widest range of Britain s best loved brands, providing a range to suit everyone. With a choice of over 25 drinks, we will help you pick the perfect menu. Our drinks selection ranges from hot to cold and includes coffees, teas, hot chocolates, cappuccinos, lattes and even soups, cold water and juice drinks - all in one convenient package. We are constantly investing in research and development, working closely with our customers to keep up to date with consumers tastes and preferences. Enjoy your favourite indulgent and premium coffees in the New Large Cup In addition to our standard 7oz cup we now offer a new larger 9oz KLIX cup for our KLIX OUTLOOK machines meaning you can enjoy more of the drinks you love.

4 MORE ADVANCED INDUSTRY LEADING TECHNOLOGY THAT WON T LET YOU DOWN The hard work is done in our state-of-the-art factories Through the KLIX in-cup system, we have moved the drinks production process out of the machine and into our multi-million pound Basingstoke-based factory. Our stringent factory quality processes means minimal cross-contamination of drinks, ensuring a great tasting drink every time. First class reliability With only essential moving parts inside the machine to increase reliability, and all the ingredients predetermined in the cups - our pioneering KLIX machines not only deliver consistent quality drinks quickly, they re also incredibly easy to maintain. MARKET LEADING RELIABILITY KLIX machines offer market leading reliability average Mean Time Between Failure (MTBF) across all machines in the UK is over 60 weeks. i Perfect drinks, every time Each drink is made in cup so there is no mess or need for all the different drink consumables. The KLIX in-cup solution helps us to ensure that our customers enjoy machine availability 99% of the time. ii KLIX cups are delivered in sealed sleeves making stocking the machine easy. Simply unwrap the sleeve and place it in the machine no mess, no fuss. 99% AVAILABILITY GUARANTEED Or we ll give you 100 worth of drinks* i MBTF moving annual average calculated P ii Availability is defined as: The amount of time, expressed in working hours (Mon-Fri 08:30-16:30), that the machine is available to vend drinks. Non-availability is defined as: The amount of time in working hours that the machine is out of order, following a technical fault call for any issue that is not scale related or client induced. * See our website for more details on our Machine Availability Promise.

5 KLIX OUTLOOK VENDS A DRINK IN JUST 17 SECONDS JUST 5 MINUTES TO REFILL AN EMPTY MACHINE OUR POPULAR FLOOR-STANDING VENDING MACHINE OFFERS UP TO 1,375 CUP CAPACITY Key features: 16 hot and cold drink selections 1,375 maximum cup capacity Ultra-reliable Quick to restock Quick to clean Low maintenance Vends large and standard KLIX cups User-friendly design with large, easy to read labels One-touch operation with round buying function KLIXKEY technology for cashless purchasing MEI Cashflow coin mechanism 2 fascia designs In-cup system 16 STACKS cups per stack (dependent on drink type) KLIXKEY Cashless payment options available BRITA Water filter fitted as standard ENERGY-SAVING Insulated hot tank Chrome fascia option Coffee Bean fascia option (Side panels only included with the Coffee Bean fascia design) OUR MACHINES TECHNICAL SPECIFICATIONS: Connection Fused 3 pin plug into 13 amp switched socket, single phase supply; 4 metre cable supplied. Water Supply Mains drinking water supply with a 15mm OD x 3/4 BSP Male (WRAS Approved or equivalent) isolation valve, no more than 1 metre from the machine; flexible hose supplied. Water Pressure bar; psi. Dimensions Height: 1830mm Width: 630mm Depth: 700mm Weight Hot: 115kg H/C: 132kg

6 KLIX 450 OUR COUNTER TOP MACHINE OFFERS ALL THE BENEFITS OF KLIX IN A COMPACT MACHINE DESIGN WITH A 400 CUP CAPACITY OUR MACHINES Key features: TECHNICAL SPECIFICATIONS: 8 hot and cold drink selections 400 maximum cup capacity Ultra-reliable Quick to restock Quick to clean Low maintenance Vends standard KLIX cups only User-friendly design with large, easy to read labels One-touch operation with round buying function KLIXKEY technology for cashless purchasing MEI Cashflow coin mechanism In-cup system Optional base cabinet 8 STACKS cups per stack (dependent on drink type) Connection Fused 3 pin plug into 13 amp switched socket, 2 metre cable and plug supplied. Water Supply Mains drinking water supply with a 15mm OD x 3/4 BSP Male (WRAS Approved or equivalent) isolation valve, no more than 1 metre from the machine; flexible hose supplied. Water Pressure bar; psi. Dimensions Height: 1040mm Width: 540mm Depth: 400mm (hot) - 585mm (hot & cold) Optional Base Cabinet Height: 765mm Weight Hot: 69kg - H/C: 92kg KLIXKEY Cashless payment options available Optional Auditing Feature Printer audit EVA-DTS - Infrared or direct connect (DEX).

7 MORE SERVICE WITH A DEDICATED UK-BASED CUSTOMER SERVICE TEAM AND A NETWORK OF TECHNICIANS NATIONWIDE 99% AVAILABILITY GUARANTEED Or we ll give you 100 worth of drinks* Our KLIX drinks and machine factories and Call Centre are based together in Hampshire, enabling our teams to work together to support you UK-based call centre Easy drinks ordering online or by phone Even the very best equipment requires occasional attention Our trained and dedicated technicians are strategically located nationwide to respond quickly to your needs Over the course of servicing 35,000 Mars drinks machines we received less than 1% complaints from customers i We ll carry out repairs within 8 working hours and fix 97% of machines on the first visit Get the best for your business We know how much a broken or empty drinks machine can impact on staff morale and business as usual. That s why our staff are focused on ensuring that your KLIX machine is always available to use and fully stocked. We work to ensure that you don t need to worry about your on-site vending provision. Our team Team of regionally based, fully trained Field Service Engineers Call Centre staff trained to resolve simple machine faults over the phone Our staff are always commenting on the quality of the drinks and they particularly enjoy participating in the promotions and competitions that Mars Drinks regularly offers. I m frequently approached by other vending machine companies, but so long as Mars Drinks continues to deliver on quality and service I have no need to look anywhere else. Darrell Slatter, Facilities Section Leader B&CE Benefits i Annual Service complaint regarding engineers received in * See our website for more details on our Machine Availability Promise.

8 HOW DOES KLIX COMPARE? TRADITIONAL MACHINES ARE ESSENTIALLY A DRINKS FACTORY IN A BOX With many moving parts, reliability can be poor and drink quality less consistent. Traditional machines also select and mix ingredients in the machine, meaning drink quality suffers and cross-contamination of flavours can be an issue. With a rigorous cleaning process to follow, maintenance on these machines can be time consuming. KLIX machines simply add water, minimising the time required to clean them. Hoppers in traditional machines need to be filled with ingredients which can be bulky and hard to handle. Difficulty filling the machine can lead to spillage and unnecessary waste. The KLIX in-cup system ensures that filling the machine is hassle-free. SUSTAINABILITY AND MARS LIMITING OUR ENVIRONMENTAL IMPACT Through the Mars Drinks Sustainability Framework, we re committed to limiting our environmental impact. We offer a range of Rainforest Alliance Certified drinks We recycle an estimated 98% of all our KLIX machines Our KLIX OUTLOOK machine is 12.5% more energy efficient for hot drinks and 51% more energy efficient in stand-by mode than competitor machines i We send zero production waste to landfill Why does KLIX use plastic cups? KLIX uses plastic cups to deliver the in-cup system. Following a detailed review of plastic and paper cups, KLIX continues to support the use of plastic cups as the preferred choice for delivering recyclability alongside convenience and reliability.* Reliability Plastic Cup Paper Cup KLIX cups are filled with pre-mixed ingredients in our factory. The cups then lock together to form a stack and are hygienically sealed until installation. Plastic cups are the most durable option for the KLIX machine, allowing more to be included in one stack providing greater reliability and convenience. Water use Compared with the paper alternative, the production of plastic cups uses far less water and fewer chemicals. Overall, water usage during the production of plastic cups is approximately 90% less than that involved in the production of paper cups. Waste water Plastic cups produce less effluent than paper, generating one tenth of the chemical waste produced making paper. KLIX IS DIFFERENT Carbon intensity Overall, plastic cups contribute a 35% greater carbon impact than paper cups, primarily due to the carbon content of plastics and the energy intensive raw material extraction of oils and gases. Recycling Plastic cups have total recyclability potential, unlike the paper cup equivalent. Paper cups used in hot drinks vending are usually plastic-lined, this combination of paper and plastic makes recycling paper cups far from straightforward. i Tested against two other leading floor-standing drinks vending machines. * Data from a lifecycle study comparing plastic and paper cups carried out for Mars Drinks by WSP.

9 FLEXIBLE PAYMENT OPTIONS WE HAVE A RANGE OF OFFERS TO SUIT ALMOST EVERY BUDGET Outright purchase If you don t like contracts then you can buy your KLIX OUTLOOK machine outright and order the drinks as and when you need them. You have full control, you don t need to sign a support contract with an operator, or with us - you can just go DIY. Lease options Just the same as any other lease deal. All the benefits of outright purchase, but without the upfront costs. With prices from as little as 12 per week for a hot and cold machine. Free machines on loan Many of our customers have machines on site that are provided to them free on loan. Free on loan contracts are available with customers with higher drinks volumes over longer contract periods, then over time we will recover the cost of the machine - it s as simple as that. YOU CHOOSE THE MACHINE AND HOW DRINKS ARE PAID FOR; WE OFFER YOU FLEXIBLE CONTRACT AND OWNERSHIP OPTIONS TO WORK AROUND YOU. WHETHER YOU WANT TO LEASE OR PURCHASE MACHINES WITH DRINKS FREE OR PAID FOR, KLIX MAKES SURE YOU PAY ONLY FOR WHAT YOU NEED Sometimes it s the attention to detail such as providing quality hot drinks every time that can make the biggest difference to my staff s morale. Being able to offer a quality, reliable drinks solution has a very real and positive impact on our profitability. For me no other company could deliver what Mars Drinks offers. Jim Dakin, Managing Director The Metropolitan Drinks Company

10 OUR AIM IS DELIVER HASSLE-FREE DRINKS VENDING FOR YOUR WORKPLACE. TO FIND OUT MORE ABOUT HOW KLIX COULD SUPPORT YOUR BUSINESS VISIT OR CALL KLIX IS BROUGHT TO YOU BY MARS DRINKS, THE SPECIALIST HOT DRINKS DIVISION OF MARS, INC. Since Mars Drinks inception in 1955, we ve been leading the market in drinks vending. We operate across a broad range of countries and serve nearly 1 billion drinks a year. Businesses have always been at the heart of our drinks offering and because of this we have built a reputation for reliability and quality. We achieve this by providing customers with: A simple, one-stop-shop solution First-class customer and technical service Good quality products and a flexible menu PERFECTING OUR CUP SINCE 1973

11 CALL US ON OR VISIT KLIX, OUTLOOK, STARBURST, KLIXKEY, MEI CASHFLOW, MARS, SNICKERS, UNCLE BENS, SEEDS OF CHANGE, WHISKERS, MALTESERS, FLAVIA, PEDIGREE, TWIX, M&M S / / and designs MARS NESCAFE, GOLD BLEND, CAFE MENU Reg. Trademark of Société des Produits Nestlé S.A. All rights reserved. KENCO is a registered trademark of Kraft UK Intellectual Property Limited. MAXWELL HOUSE is a registered trademark used under licence. PG TIPS, PG GRANULES and KNORR are registered trademarks of Unilever Bestfoods Ltd. BRITA is a registered trademark of BRITA GMbH. Options Belgian Choc is a registered trademark of Associated British Foods PLC. KUK100 B 09/12 Issue 8 (EC)