Monthly Performance Review Report

Transcription

1 LabTech Monthly Performance Review Report MONTHLY PERFORMANCE REVIEW REPORT... 1 Overview... 1 Filter Options... 1 Previewing the Reports... 3 Sample Report... 4 Document Revision History Overview The Monthly Performance Review report displays a monthly review of each agent machine s CPU and memory performance, drive health and any active alerts. Filter Options The report can be run for all clients or by client, location, computer type, specific computer or group. Additional filters are available to run the report based on specific criteria. The purpose of this document is to show you how to use the report specific filters and how to understand the data provided by the report. A sample page of each report is included at the end of this document with each section explained separately. NOTE: If you are running the report and you do not have full access to all clients (clients, computers and locations) the report will only show information for what you have permission to access. Filters allow you to run reports based on specific criteria. The filters are separated into two sections. On the left, there are the basic filters to limit the report by client, location, computer type, computer or group. On the right, there are report specific filters that will further narrow your report results (e.g., cpu-name, memorypct, etc.). Refer to the following table for information on how to use these filters. Table 1: Monthly Performance Review Report Filter Descriptions Filter Letter Model FileSys Description Filters based on the drive letter (e.g., C, D, E). Enter the drive letter and select a comparison from the dropdown to return results. The available options are: Like, Equals, In, Not Like, Not Equal and Not In. Wildcards (? for a single character or * for multiple characters) can also be used in this field. Filters based on the drive model (e.g., SAMSUNG SP2004C ATA Device). Enter the model and select a comparison from the drop-down to return results. The available options are: Like, Equals, In, Not Like, Not Equal and Not In. Wildcards (? for a single character or * for multiple characters) can also be used in this field. Filters based on the drive s file system (e.g., NTFS, FAT32). Enter the drive s file system and select a comparison from the drop-down to return results. The available options are: Like, Equals, In, Not Like, Not Equal and Not In. Wildcards (? for a single character or * for multiple characters) can also be used in this 16C MonthlyPerformanceReview.docx 1

2 Monthly Performance Review Report field. DriveSize VolumeName Last Contact Date Contact Domain OS Asset Tag Date Added To Asset Date Filters based on the drive size (e.g., 40 GB, 80 GB). Enter the drive size and select a comparison from the drop-down to return results. The available options are: Like, Equals, In, Not Like, Not Equal and Not In. Wildcards (? for a single character or * for multiple characters) can also be used in this field. Filters based on the volume name of the drive (e.g., OS, Media, etc.). Enter the volume name and select a comparison from the drop-down to return results. The available options are: Like, Equals, In, Not Like, Not Equal and Not In. Wildcards (? for a single character or * for multiple characters) can also be used in this field. Filters results based on the last date the agent machine contacted the LabTech server. To filter on last contact date, select the checkbox to the left of the field and enter the From and To dates. Filters based on the contact for the agent machine that is defined in the Computer Management window (e.g., John Smith). Enter the contact name and select a comparison from the drop-down to return results. The available options are: Like, Equals, In, Not Like, Not Equal and Not In. Wildcards (? for a single character or * for multiple characters) can also be used in this field. Filters based on the domain for the agent machine (e.g., WORKGROUP). Enter the domain and select a comparison from the drop-down to return results. The available options are: Like, Equals, In, Not Like, Not Equal and Not In. Wildcards (? for a single character or * for multiple characters) can also be used in this field. Filters based on the operating system for the agent machine (e.g., Windows 7 Enterprise). Enter the operating system and select a comparison from the drop-down to return results. The available options are: Like, Equals, In, Not Like, Not Equal and Not In. Wildcards (? for a single character or * for multiple characters) can also be used in this field. Filters based on the asset tag of the agent machine that is defined in the Computer Management window. Enter the asset tag and select a comparison from the drop-down to return results. The available options are: Like, Equals, In, Not Like, Not Equal and Not In. Wildcards (? for a single character or * for multiple characters) can also be used in this field. Filters based on the date that the agent machine was added to LabTech. To filter on date added to LabTech, select the checkbox to the left of the field and enter the From and To dates. Filters results based on the asset date that is set in the Computer Management window. The asset date defaults to the date that the asset was added to LabTech; however, this date can be manually altered. To filter on the asset date, select the checkbox to the 16C MonthlyPerformanceReview.docx 2

3 LabTech left of the field and enter the From and To dates. TIP: For a multiple select search, click on the icon (if available) and then click on the Find button to list the available options. Select the desired option and use the arrow buttons to slide the option to the right, indicating you want to filter the data based on this selection. Click OK when done. If a multiple select search icon is not available, you can also create a multiple select search by using the following pattern: First Search, Second Search, etc. Each search must be enclosed in a single quote separated by a comma (no spaces). TIP: Wildcards can be used for several of the filters. Use? for a single character wildcard. Use * for multiple wildcards. Previewing the Reports The Monthly Performance Review report can be scheduled to run at a specific time or it can be run manually. To run the report manually, right-click on the client, location or group from the navigation tree and select View Report > Performance > Monthly Performance Review. However, it is recommended that all reports be scheduled by using the Report Manager. For step-by-step instructions on scheduling reports, refer to the Scheduling/Printing Reports documentation. To preview the Monthly Performance Review report: 1. From the Control Center, select Tools > Reporting > Report Manager. 2. Expand Performance on the navigation tree and then select Monthly Performance Review. Figure 1: Monthly Performance Review Report Setup 16C MonthlyPerformanceReview.docx 3

4 Monthly Performance Review Report 3. Select the Client, Location, Computer Type, Computer, or Group from the drop-downs. For all clients, leave all of these fields at the default setting of Not Specified. 4. Add any desired additional filters from the right-column to filter your results even further. Refer to the Filter Options section for more information. 5. Click on the Print Preview button to preview the report. If you wish to print without previewing the report, click on the Print button. To the report as a PDF attachment, click the Report button and complete the form, as necessary. Otherwise, to schedule the report to run for a later or recurring date and time, click on the Schedule button. Sample Report The Monthly Performance Review report displays a monthly review of each agent machine s CPU and memory performance, drive health, and any active alerts. This report can be grouped, filtered, and sorted using the controls in the Report Manager. 16C MonthlyPerformanceReview.docx 4

5 LabTech Figure 2: Sample Monthly Performance Review Report Summary 16C MonthlyPerformanceReview.docx 5

6 Monthly Performance Review Report Figure 3: Sample Monthly Performance Review Report Drive Information 16C MonthlyPerformanceReview.docx 6

7 LabTech Figure 4: Monthly Performance Review Report Legend NOTE: Each section of the above report has been extracted (indicated by the letters to the left of the report) to provide a clearer view of the information. These extracted sections are shown below. Figure 5: Section A Report Header The Report Header (section A) will display the client name, report title, your company logo and the date the report was printed. Figure 6: Section B Location\Computer Name The Location\Computer Name section (section B) displays the location and the name of the agent machine. 16C MonthlyPerformanceReview.docx 7

8 Monthly Performance Review Report Figure 7: Section C Computer Information The Computer Information section (section C) displays information about the selected agent machine, including the operating system, contact, asset tag, username, domain, the date and time the agent last communicated with the LabTech server, uptime and uptime reliability. Figure 8: Section D CPU/RAM Usage The CPU/RAM Usage section (section D) displays the average CPU and RAM usage for the last 30 days and by the day of week. The usage is color-coded to differentiate between average CPU and RAM usage. Figure 9: Section E Network Bandwidth Usage 16C MonthlyPerformanceReview.docx 8

9 LabTech The Network Bandwidth Usage section (section E) displays a line graph which visually depicts the amount of data sent and received on the agent machine over the last 30 days. Data received is indicated by red and data sent is indicated by blue. Figure 10: Section F Report Footer The Report Footer (section F) contains the page number, client name, title and the date and time the report ran. Figure 11: Section G Internal Drive Performance The Internal Drive Performance section (section G) displays drive information for all internal drives associated with the agent computer. The drive information includes the drive letter, the type of drive, drive s file system, the size of the drive, drive space used, fragmentation percentage and the SMART result. A SMART result of OK indicates that SMART is enabled on the motherboard and no errors have been found for that drive. If there are areas of concern (e.g., fragmentation and used space), these will appear in red. 16C MonthlyPerformanceReview.docx 9

10 Monthly Performance Review Report Figure 12: Section H Report Legend The Report Legend (section H) will appear at the end of every report. If you used any filters when creating the report, these will display in the Current Parameters section. Document Revision History Date Notes 08/15/2012 New 02/04/2013 Updated for 2012 SP1 16C MonthlyPerformanceReview.docx 10