The Daily Telegraph's telephone cheat sheet Company Phone number Shortcut

Transcription

1 The Daily Telegraph's telephone cheat sheet Company Phone number Shortcut Banks & Financial Services _ AAMI Direct to switch. _ AMP Press 0. _ANZ Press 0 at least five times after listening to menu options. _ AXA _ Allianz _ Aussie Home Loans _ Australian Unity Press # at least five times after listening to opening spiel Ignore menu. Press # three Ignore menu. Press # three Hold to speak to a representative Ignore menu. Press # twice, then another # after it asks for PIN. _ Bank West _ Bendigo Bank Ignore menu. Press # twice. _Commonwealth Bank Ignore menu. Press # three Press 0 to speak to operator, then press 0 at least three times without _ Citibank listening to the menu. _ Colonial First State Press 3. _ GIO Ignore menu. Press # at least four times for switch. _ ING Ignore menu. Press # twice. _ Macquarie Bank Direct to switch. _ MLC Hold for switch. National Australia Bank Ignore menu. Press # three _ NRMA Ignore menu. Press # at least six _ RAMS Ignore menu. Press # at least three _ Suncorp/Metway Ignore menu. Press 0 at least 12 times. _ InsuranceLine Press 4. Westpac Ignore menu. Slowly press # at least nine _ Wizard Hold to speak to a representative. Electronic Equipment _ Apple Press 9 for reception _ LG _ NEC _ Panasonic _ Philips _ Pioneer Can't be beaten by pressing 0 or #. You have you go through the specific product options Press 9. Ignore menu. Press 0 at least three times for customer care Press 7 then Press 5.

2 _ Samsung _ Sharp _ Sony Cars _ Alfa Romeo _ Audi _ BMW _ Citroen _ Ford _ Holden _ Honda _ Hyundai _ Jaguar _ Kia _ Lexus _ Mazda _ Mercedes _ Mitsubishi _ Nissan _ Peugeot _ Renault _ SAAB _ Subaru _ Suzuki _ Toyota _ Volkswagen _ Volvo Can't be beaten by pressing 0 or #. You have to go through the options Press Ignore menu. Press 0 three Direct to switch Direct to switch Direct to switch Direct to switch Direct to switch Direct to switch Direct to switch Direct to switch Direct to switch Press 1, then 1 to hold for an operator NSW customers press Press Direct to switch Direct to switch Press Direct to switch Press 3, then 3 again Direct to switch Direct to switch Hold to speak to an operator Hold to speak to an operator Hold to speak to an operator Hold to speak to an operator. Communications Press 1 for mobile service. Ignore request for mobile number. Press 4. _ 3 Can't be beaten by pressing 0 or #. AAPT Ignore menu. Press 0 three _ Bigpond Press # after each prompt. Optus Ignore the menu. Press # at least five _ Telstra Press # after each prompt. Virgin Blue Press 1, then 4, then say "no", then say "something else", then hold. Vodafone Press 1 for mobile services, then 5. You can enter your mobile number or just hold. Avoid the voice activation system. Airlines _ Air New Zealand Direct to switch.

3 _ British Airways Ignore menu. Press 0 at least twice. _ Cathay Pacific Press 5, then hold. _ Emirates Press *, then 2. Jetstar Press 1 for English, then 1. _ Malaysia Airlines Press 1, then 4, then say "no" (if it's not about baggage), then say "something _ Pacific Blue else", then hold. QANTAS Press # at least seven _ Regional Express (REX) Press 4, then 3. Press 0 twice after listening to the _ Singapore Airlines menu. Tiger Airways Direct to switch. _ United Airlines Press 2. _ Virgin Blue Can t be beaten by pressing 0 or #. You'll need to follow the specific prompts. Press 1, then 4, then say "no", then say "something else", then hold. Fast Food _ Dominos _ Hungry Jacks _ KFC _ McDonalds _ Pizza Hut _ Red Rooster _ Subway _ Wendy s Stores _ Big W _ Country Road _ Crazy Johns _ David Jones _ Freedom _ KMart _ Myer _ OfficeWorks _ Retravision _ Sanity _ Target Credit Cards _ American Express _ Diners Club Direct to switch Direct to switch Direct to switch, or press 1 to leave a Direct to switch, or press 0 to leave a Direct to switch, or press 1 to leave a Direct to switch Press Direct to switch Direct to switch Press Say "other", then say "other enquiry" Press Press Press Direct to switch Press 2, then press Direct to switch Direct to switch Press Press Press 2, then press 5.

4 _ Master Card _ Virgin Money Health Insurance Funds _ Australian Unity _ GMHBA _ HBA _ HBF _ HCF _ HIF _ MBF _ Medibank Private _ NIB _ Bupa Australia Health Supermarkets _ Aldi _ BiLo/Newmart _ Coles _ Franklins _ Woolworths Press 1 for English, then press 5 to speak to a consultant Press Hold to speak to operator Direct to switch. Press 1, then press 4 or hold to speak to an operator. Hold to speak to operator Takes you to operator after holding Press 0 immediately, then press Press 1, then press 3. Press 0 at least three times during the menu to go to operator Hold to speak to operator Direct to switch Press 1, then hold for operator Press Hold to speak to operator Takes you straight to operator Press 2, then press 0 at least three times for operator. Energy Companies AGL Press 4, then 4. Country Energy Ignore menu. Press # at least five Energy Australia Press 0 then wait. Ignore menu. Press # at least seven _ Ergon Energy Integral Energy Ignore menu. Press # five _ Origin Energy Direct to switch. _ TRU Energy Direct to switch. Entertainment _ ABC Direct to switch. _ Channel Direct to switch. _ Channel Press 5. _ Channel Direct to switch. _Daily Telegraph Direct to switch. Foxtel Ignore menu. Press # at least nine _ Hoyts Direct to switch. _ Kodak Direct to switch.

5 _ SBS _ Star City _ TAB _ Village Roadshow Other services Australia Post Direct to switch Direct to switch Ignore menu. Press 0 three Direct to switch. Press 0. Can leave your number to be called back. Australian Tax Office Direct to switch. Centrelink - Familes and Parents line Enter your customer reference number or just press #. Then say "general enquiry" and follow the prompts. NSW Department of Community Services _ Sensis Yellow Pages Directory Sydney Transport (timetable info) Direct to switch Direct to switch Press 1, then 2.