ISTQB in a Nutshell. ISTQB Marketing Working Group. August 2014

Size: px
Start display at page:

Download "ISTQB in a Nutshell. ISTQB Marketing Working Group. August 2014"

Transcription

1 ISTQB in a Nutshell ISTQB Marketing Working Group August 2014

2 CONTENTS 1 Introduction to ISTQB Benefits Syllabi Exams 5 ISTQB : Worldwide Footprint 6 ISTQB Partner Program 7 Special Initiatives 8 ISTQB Next Steps 9 Contacts ISTQB - August

3 WHAT IS THE ISTQB? ISTQB : International Software Testing Qualifications Board (www.istqb.org): Non-profit association Founded in 2002 Headquartered in Belgium Has its own constitution, rules and regulations Composed of volunteer international Testing Experts Responsible for the ISTQB Certified Tester scheme worldwide ISTQB is the world s leading organization for Software Testing Certification Advancing the software testing profession ISTQB - August

4 ISTQB VIDEOS ISTQB Videos give you insights into the ISTQB Certified Tester scheme ISTQB - August

5 ISTQB VISION To continually improve and advance the software testing profession by: Defining and maintaining a Body of Knowledge which allows testers to be certified based on best practices, connecting the international software testing community, and encouraging research. ISTQB - August

6 ISTQB MISSION 1) We promote the value of software testing as a profession to individuals and organizations. 2) We help software testers to be more efficient and effective in their work, through the certification of competencies. 3) We enable testers to progress their career through a Professionals Code of Ethics and a multi-level certification pathway that provides them with the skills and knowledge they need to fulfil their growing responsibilities and to achieve increased professionalism. 4) We continually advance the Testing Body of Knowledge by drawing on the best available industry practices and the most innovative research, and we make this knowledge freely available to all. 5) We set the criteria for accrediting training providers, to ensure consistent delivery of the Body of Knowledge, worldwide. ISTQB - August

7 ISTQB MISSION 6) We regulate the content and coverage of exam questions, the examination process, and the issuing of certifications by official examination bodies. 7) We are committed to expanding software testing certifications around the world, by admitting member boards into the ISTQB. These boards adhere to the constitution, bylaws, and processes defined by the ISTQB, and participate in regular audits. 8) We nurture an open international community, committed to sharing knowledge, ideas, and innovations in software testing. 9) We foster relationships with academia, government, media, professional associations and other interested parties. 10) We provide a reference point against which the effectiveness of testing services can be evaluated, by maintaining our prominence as a respected source of knowledge in software testing. ISTQB - August

8 ISTQB VALUES ISTQB - August

9 ISTQB VALUE CHAIN ISTQB - August

10 ISTQB ECO-SYSTEM ISTQB - August

11 ISTQB WORKING GROUPS (WGs) ISTQB - August

12 CONTENTS 1 Introduction to ISTQB Benefits Syllabi Exams 5 ISTQB : Worldwide Footprint 6 ISTQB Partner Program 7 Special Initiatives 8 ISTQB Next Steps 9 Contacts ISTQB - August

13 SOFTWARE TESTING MARKET CHALLENGES Shortage of Skilled Labor Technavio, an independent technology research and advisory company, analyzed the key challenges faced by the Global Software Testing Services market, highlighting in particular the Shortage of Skilled Labor The Global Pure Play Software Testing Services market is growing rapidly, thus increasing the demand for skilled labor. However, this has created a disparity in supply and demand, as a result of which, sourcing and retaining skilled labor has become a challenge. The shortage of availability of required skills is now becoming a major challenge for the independent software testing organizations. Since the current educational system is not geared up to the required standards and demands of the market, this challenge is expected to have a bigger impact on the market in the future. (Global Software Testing Services Market , Technavio) ISTQB - August

14 ISTBQ EFFECTIVENESS SURVEY As part of its commitment to continuous improvement and the advancement of the software testing profession, in 2013 ISTQB conducted an international online survey for test engineers and managers. The survey was open from June to September 2013 and several thousand responses were received from almost 70 countries; in particular, respondents were: 2855 test engineers 779 test managers In the remainder of this presentation, references will be made to some key results of the survey The full report is available for free download from the ISTQB Web Site ISTQB - August

15 BENEFITS FOR PROFESSIONALS International recognition of acquired competencies and skills Authorized to use the Certified Tester logo (specifying the level of certification) Whole of career path support, from Foundation to Expert level ISTQB - August

16 BENEFITS FOR PROFESSIONALS - SURVEY Would you recommend the ISTQB Foundation Level (CTFL) certification to your colleagues? ISTQB - August

17 BENEFITS FOR COMPANIES ISTQB certification can provide a competitive advantage for companies, promising a higher level of reliability of the applications being developed due to efficient and cost effective testing practices derived from the ISTQB competencies Consulting companies with certified staff can offer higher-level services to customers, increasing revenues and brand value ISTQB has defined a Partner Program for companies that engage a large number of certified testers ISTQB - August

18 BENEFITS FOR COMPANIES - SURVEY As a Test Manager, what percentage of your testing staff would you like to see certified at the ISTQB Foundation Level? ISTQB - August

19 BENEFITS FOR ATPs (Accredited Training Providers) Educational institutions and consulting companies may become an ISTQB Accredited Trainer Provider according to processes and rules defined at the international level Accredited Training Providers ensure a high standing of training is delivered through having: certified trainers the content, quality and syllabus coverage of training materials checked by ISTQB Boards advance notice of changes to the ISTQB Glossary and syllabi Accredited Training Providers are entitled to use relevant logos and are listed in the ISTQB Website ISTQB - August

20 BENEFITS FOR ATPs - SURVEY How significant do you think the training was in your certification success? ISTQB - August

21 CONTENTS 1 Introduction to ISTQB Benefits Syllabi Exams 5 ISTQB : Worldwide Footprint 6 ISTQB Partner Program 7 Special Initiatives 8 ISTQB Next Steps 9 Contacts ISTQB - August

22 CONTENTS 3 Syllabi 3.1 General Introduction 3.2 Foundation Level 3.3 Agile Tester 3.4 Advanced Level 3.5 Expert Level ISTQB - August

23 ISTQB SYLLABI AND GLOSSARY ISTQB has defined three levels of syllabi: Foundation Advanced (Test Manager, Test Analyst, Technical Test Analyst) Expert (Improving the Testing Process, Test Management, Test Automation Engineering, Test Automation Management, Security Testing, etc.) Syllabi are publicly available for download from the ISTQB Website (http://www.istqb.org/downloads.html) Syllabi are written by testing experts and continuously reviewed and improved Terms used in the ISTQB syllabi are defined in the ISTQB Glossary (http://www.istqb.org/downloads/viewcategory/20.html) Syllabi and Glossary are translated in many languages by the ISTQB Member Boards; please refer to their Websites to download free-of-charge the documents translated into local languages ISTQB - August

24 ISTQB LEVELS AND SYLLABI ISTQB - August

25 CONTENTS 3 Syllabi and Extensions 3.1 General Introduction 3.2 Foundation Level 3.3 Agile Tester 3.4 Advanced Level 3.5 Expert Level ISTQB - August

26 ISTQB FOUNDATION LEVEL ISTQB - August

27 BENEFITS FOT TEST ENGINEERS - SURVEY As a Test Engineer, what was your motivation in obtaining your ISTQB CTFL certification? ISTQB - August

28 BENEFITS FOT TEST MANAGERS - SURVEY As a Test Manager, what was your motivation to have your employees achieve ISTQB Foundation Level (CTFL) certification? ISTQB - August

29 CONTENTS 3 Syllabi and Extensions 3.1 General Introduction 3.2 Foundation Level 3.3 Agile Tester 3.4 Advanced Level 3.5 Expert Level ISTQB - August

30 ISTQB EXTENSIONS In order to satisfy the increasing demand for vertical testing competences, ISTQB has introduced the concept of Extension An Extension is a training and certification module focused on a specific topic, for instance: Domain-specific testing practices Specific Testing Techniques Specific Testing Methods The ISTQB Foundation Level Certification is a pre-requisite The first extension is focused on Agile Tester, released in June 2014 MBT (Model-Based Testing) extension is also in road-map ISTQB - August

31 FOUNDATION LEVEL AGILE TESTER - SURVEY Would you be interested in Agile Tester certification? ISTQB - August

32 THE CONTRIBUTION OF AGILE TESTERS Agile testers should: Collaborate in an agile team, being familiar with agile principles and practices Adapt existing testing experience, knowledge, and best practices Support the agile team in planning test related activities Apply relevant test methods and techniques Assist in test automation Help business stakeholders define understandable and testable user stories and acceptance criteria Work and share information with other team members An ISTQB Agile Tester should work effectively within an agile team and environment ISTQB - August

33 ISTQB FOUNDATION LEVEL AGILE TESTER ISTQB - August

34 LEARNING OBJECTIVES OF CHAPTER 1 The fundamentals of agile software development Recall the basic concept of agile based on the Agile Manifesto Understand the advantages of the whole-team approach Understand the benefits of early and frequent feedback Aspects of agile approaches Recall agile software development approaches Write user stories in collaboration with development, business representative and product owner Understand how retrospectives can be used as a mechanism for process improvement in agile projects Understand the use and purpose of continuous integration Know the differences between iteration and release planning, and how a tester adds value to each of activity ISTQB - August

35 LEARNING OBJECTIVES OF CHAPTER 2 Differences between testing in traditional and agile approaches Describe the differences between testing activities in agile projects and non-agile projects Describe how coding and testing activities are integrated in agile Describe the role of independent testing in agile projects Status of testing in agile projects Describe the basic set of work products used to communicate the status of testing in an agile project, including test progress and product quality Describe the process of evolving tests across multiple iterations and explain why test automation is important to manage regression risk in agile projects Role and skills of a tester in an agile team Understand the skills of a tester in an agile team Understand the role of a tester within an agile team ISTQB - August

36 LEARNING OBJECTIVES OF CHAPTER 3 (1) Agile testing methods Recall the concepts of test driven development, acceptance test driven development and behavior driven development Recall the concepts of the test pyramid Summarize the testing quadrants and their relationships with testing levels and testing types For a given agile project, practice the role of a tester in Scrum team Assessing quality risks and estimating test effort Assess product quality risks within an agile project Estimate testing effort based on iteration content and product quality risks ISTQB - August

37 LEARNING OBJECTIVES OF CHAPTER 3 (2) Techniques in agile projects Interpret relevant information to support testing activities Explain to business stakeholders how to define testable acceptance criteria Given a user story, write acceptance test driven development test cases Write test cases, for both functional and non-functional aspects, using black box test design techniques based on given user stories Execute exploratory testing to support the testing of an agile project Tools in agile projects Recall different tools available to testers according to their purpose and to the activities in agile projects ISTQB - August

38 IS THE AGILE EXTENSION FOR YOU? The target professionals are: Testers experienced with traditional SDLCs Entry-level testers with an interest in agile testing Experienced developers with a lot to a little knowledge of testing who work in agile projects Roles include testers, test analysts, test engineers, test consultants, test managers, user acceptance testers, software developers The ISTQB Foundation certificate is a pre-requisite ISTQB - August

39 CONTENTS 3 Syllabi and Extensions 3.1 General Introduction 3.2 Foundation Level 3.3 Agile Tester 3.4 Advanced Level 3.5 Expert Level ISTQB - August

40 ADVANCED LEVEL - SURVEY How important do you think it is to obtain the ISTQB Advanced Level (CTAL) certification? ISTQB - August

41 ISTQB ADVANCED LEVEL ISTQB Advanced Level is composed of three independent modules: Test Manager (AL-TM) Test Analyst (AL-TA) Technical Test Analyst (AL-TTA) The ISTQB Foundation Level Certification is a pre-requisite for all of them When achieving all the three Advanced Modules, a Full Advanced certificate is issued ISTQB - August

42 ISTQB ADVANCED LEVEL TEST MANAGER (AL-TM) ISTQB - August

43 ISTQB ADVANCED LEVEL TEST ANALYST (AL-TA) ISTQB - August

44 ISTQB ADVANCED LEVEL TECHNICAL TEST ANALYST (AL TTA) ISTQB - August

45 CONTENTS 3 Syllabi and Extensions 3.1 General Introduction 3.2 Foundation Level 3.3 Agile Tester 3.4 Advanced Level 3.5 Expert Level ISTQB - August

46 ISTQB EXPERT LEVEL For ISTQB, Expert really means Expert A person with the special skills and knowledge representing mastery of a particular testing subject. Being an expert means possessing and displaying special skills and knowledge derived from training and experience. Clearly stated expectations and business outcomes are established for each subject covered at Expert Level ISTQB - August

47 EXPERT LEVEL - SURVEY Do you plan to obtain an ISTQB Expert level certification in next 3 years? ISTQB - August

48 STATUS OF EXPERT LEVEL SYLLABI ISTQB Expert Level Syllabi Module: Improving the Testing Process Test Management Test Automation Engineering Test Automation Management Security Testing Status: Approved (June 2010) Approved (June 2011) Approved (July 2014) In development (Planned for 2015) In development (Planned for 2015) ISTQB - August

49 PRE-REQUISITES FOR EXPERT LEVEL In the following, pre-conditions allowing to take Expert Level exams are shown: ISTQB - August

50 ISTQB EXPERT LEVEL TEST MANAGEMENT The Expert Module Test Management is composed of three parts: Strategic Test Management Operational Test Management Managing the Test Team TEST MANAGEMENT STRATEGIC TEST MANAGEMENT OPERATIONAL TEST MANAGEMENT MANAGING THE TEST TEAM ISTQB - August

51 ISTQB EXPERT LEVEL STRATEGIC TEST MANAGEMENT ISTQB - August

52 ISTQB EXPERT LEVEL OPERATIONAL TEST MANAGEMENT ISTQB - August

53 ISTQB EXPERT LEVEL MANAGING THE TEST TEAM ISTQB - August

54 ISTQB EXPERT LEVEL IMPROVING THE TESTING PROCESS The Expert Module Improving the Testing Process is composed of two parts: Assessing Test Processes Implementing Test Process Improvement IMPROVING THE TESTING PROCESS ASSESSING TEST PROCESSES IMPLEMENTING TEST PROCESS IMPROVEMENT ISTQB - August

55 ISTQB EXPERT LEVEL ASSESSING TEST PROCESSES ISTQB - August

56 ISTQB EXPERT LEVEL IMPLEMENTING TEST PROCESS IMPROVEMENT ISTQB - August

57 ISTQB EXPERT LEVEL TEST AUTOMATION ENGINEERING ISTQB - August

58 CONTENTS 1 Introduction to ISTQB Benefits Syllabi Exams 5 ISTQB : Worldwide Footprint 6 ISTQB Partner Program 7 Special Initiatives 8 ISTQB Next Steps 9 Contacts ISTQB - August

59 EXAMS The exam is based on multiple-choice questions for Foundation and Advanced Levels For Expert Level, an essay is also required Exams can be attempted also without having attended a training course (e.g. through self-study) Number of questions and exams length: Foundation exam and Extensions: 40 questions, length = 1 hour (75 minutes for candidates taking exams not in their native language) Agile Tester structure is the same as Foundation Advanced exams: different lengths and questions, depending on the module (25% more time for candidates taking exams not in their native language) ISTQB - August

60 EXAMS QUESTIONS AND LENGTH MODULE NUMBER OF QUESTIONS EXAM LENGTH (IN MINUTES) EXAM LENGTH FOR NON NATIVE LANGUAGE FOUNDATION AGILE TESTER ADVANCED TEST MANAGER ADVANCED TEST ANALYST ADVANCED TECHNICAL TEST ANALYST ISTQB - August

61 EXAM QUESTIONS K LEVELS Questions are classified according to the cognitive level, the K-level (also known as level of knowledge): K1 = Remember (recognize a term or concept) K2 = Understand (able to explain a concept) K3 = Apply (select correct application of concept or technique) K4 = Analyze (can distinguish between facts and inferences for deeper understanding) K5 = Evaluate (can make judgments based on criteria and standards) K6 = Create (can put elements together to form a coherent or functional whole) The number of questions for each topic is related to the length of the topic in the syllabus For more details, see the FAQ section in the ISTQB Website ISTQB - August

62 CRITERIA TO ACHIEVE EXPERT LEVEL Entry criteria Recommended : At least 7 years of practical testing experience Completion of Expert Level course Mandatory: ISTQB Foundation ISTQB Advanced (depending on Expert Level module) Completion of Expert Level course (if a non-public exam is taken) The Exam Exit criteria Exam passed (65%) Experience levels (may be achieved before or after passing the exam) At least 5 years of practical testing experience At least 2 years of industry experience in the specific Expert Level topic ISTQB - August

63 EXPERT LEVEL EXAM The exam A certification scheme at Expert Level must meet the expectations and perceptions of its stakeholders and has to be seen to be truly expert. The exam therefore consists of a multiple-choice section and a written essay section A score of 65% and above is required to pass Multiple-Choice section Duration: 1 Hour 25 Questions Learning objectives covered: K2, K3, K4 (like in Advanced Level) Essay section Duration: Reading: ½ hour Answering: 2 hours Add ¾ hour for non-native speakers Answer 4 questions out of 5 Learning objectives covered: Mostly higher learning objectives (K5,K6) ISTQB - August

64 MAINTAINING EXPERT LEVEL CERTIFICATION Expert certification is not for life An Expert Level certificate is valid for 5 years Expert certification must be renewed using one of the following two options Repeat the exam A passed exam results in certification for a further 5 years Achieve 200 Certification Extension Credits (CEC) CECs may be achieved in a number of areas. For example: Perform a professional testing activity Take a relevant training course Attend a testing conference Present at a testing conference Teaching a relevant training course Write a testing article or book Actively participate in a Working Group (ISTQB Member Boards, SIGIST,.) Verifiable evidence must be submitted to the certifier The Certification Extension Program is published by ISTQB ISTQB - August

65 EXAM RELIABILITY - SURVEY To what extent do you feel the ISTQB Foundation Level certification exam reflects the knowledge of the candidates? 70% 60% 50% 40% 30% Test Engineers Test Managers 20% 10% 0% Exceedingly well Well Partially well Not very well More than 70% of respondents regard the ISTQB Foundation Level certification exam as fully or exceedingly reliable and these results are consistent throughout the world; only 6% found the exam not very reliable ISTQB - August

66 CONTENTS 1 Introduction to ISTQB Benefits Syllabi Exams 5 ISTQB : Worldwide Footprint 6 ISTQB Partner Program 7 Special Initiatives 8 ISTQB Next Steps 9 Contacts ISTQB - August

67 ISTQB - THE EVOLUTION 1998 ISEB (Information Systems Examinations Board, part of the British Computer Society) develops the Certified Tester Syllabus. The first Software Testers are certified in The ISTQB (International Software Testing Qualifications Board) is founded by 8 member boards: Austria, Denmark, Finland, Germany, Sweden, Switzerland, the Netherlands and UK The syllabus for the Advanced Level is completed 2004 First exams for ISTQB Certified Tester Advanced Level are released 2006 The number of member boards grows steadily 2007 The Foundation and Advanced Syllabi are enhanced 2009 The number of Member Boards climbs further The number of certifications reaches 100, BCS withdraws the ISEB Test Practitioner scheme in favor of ISTQB Certified Tester Advanced Level. The first Expert Level syllabus is released 2011 The number of certifications exceeds 200,000 globally Issue of additional Expert Level Syllabi 2012 New version of the Advanced Level syllabus and Glossary Testing of Terms; Activation of the ISTQB Partner Program ; Activation of the ISTQB Conference Network ; Activation of the ISTQB Recognized Mobile app program; Launch of the ISTQB international Software Testing Excellence Award 2013 The number of certifications exceeds 300,000 globally 2014 Agile Tester Foundation Extension Syllabus is made available Expert Level Test Automation Engineering Syllabus is made available ISTQB - August

68 WORLD-WIDE COVERAGE Countries covered by Member Boards (49 Member Boards covering 72 countries, representing over 90% of the world-wide GDP) and Global Exam Providers Countries covered by Global Exam Providers The list of Member Boards and Global Exam Providers is available on the ISTQB Web Site ISTQB - August

69 FOOTPRINT NUMBER OF CERTIFICATIONS As of December 2013 the number of certifications issued has overcome 336,000 with more than 15,000 new certifications being issued per quarter Among the technology-independent certifications schemes, ISTQB is the third largest in the IT industry in terms of number of people certified (exceeded only by PMI and ITIL) ISTQB is the largest testing certification scheme in the World and has become an International de-facto reference on recommended testing practices ISTQB - August

70 ISTQB CUMULATIVE CERTIFICATES ISSUED ISTQB - August

71 FOOTPRINT NUMBER OF CERTIFICATIONS The distribution of Certificates issued by ISTQB as of September 2013 is as follows: LEVEL CERTIFICATES Foundation Level Advanced Level Test Manager Advanced Level Test Analyst Advanced Level Technical Test Analyst Full Advanced TOTAL ISTQB - August

72 ISTQB CERTIFICATES BY CONTINENT ISTQB - August

73 ISTQB EXAM AVERAGE PASS-RATE ISTQB - August

74 ACCREDITED TRANING PROVIDERS ISTQB has a large number of Accredited Training Providers worldwide As of August 2014 there were: 250+ Accredited Training Providers for Foundation Level 100+ Accredited Training Providers for Advanced Level 2 Accredited Training Providers for Expert Level The list of Accredited Training Providers is available on the ISTQB Web Site ISTQB - August

75 CONTENTS 1 Introduction to ISTQB Benefits Syllabi Exams 5 ISTQB : Worldwide Footprint 6 ISTQB Partner Program 7 Special Initiatives 8 ISTQB Next Steps 9 Contacts ISTQB - August

76 ISTQB PARTNER PROGRAM Provides recognition to Companies that are investing in the ISTQB scheme ISTQB - August

77 BENEFITS FOR PARTNERS The main benefits of the ISTQB Partner Program are: International visibility of the partnership status through exposure on the ISTQB Website Access to ISTQB Conference Network events with exclusive benefits Access to the alpha versions of new syllabi, with the opportunity to contribute to their review Local benefits provided by Member Boards and Exam Providers ISTQB - August

78 ELIGIBILITY POINTS AND THRESHOLDS Companies can become ISTQB Partners if they have a significant number of employees or external consultants working for them who have passed ISTQB certification exams. The Program comprises four levels of partnership, each with a different eligibility threshold: Silver: 5 Points Gold: 14 Points Platinum: 30 Points Global: a minimum of 1 Platinum Partnership and 2 Gold Partnerships in at least 2 different countries. ISTQB - August

79 ELIGIBILITY POINTS AND THRESHOLDS The partnership level of an organization is determined by the number of certification points it has accumulated: Foundation certification = 1 point Advanced certification = + 3 points (for each advanced level certification module achieved) Expert certification = + 5 points (for each expert level certification module achieved) Other criteria are the following: GOLD partnership needs at least 1 ADVANCED Level certification PLATINUM partnership needs at least 3 ADVANCED Level certifications ISTQB - August

80 ISTQB PARTNERS 2014 As of May 2014, ISTQB Partnership has been achieved by: 1 company at GLOBAL Level 25 Companies at PLATINUM Level 24 companies at GOLD Level 21 companies at SILVER Level More information at: ISTQB - August

81 CONTENTS 1 Introduction to ISTQB Benefits Syllabi Exams 5 ISTQB : Worldwide Footprint 6 ISTQB Partner Program 7 Special Initiatives 8 ISTQB Next Steps 9 Contacts ISTQB - August

82 ISTQB AWARD ISTQB promotes the ISTQB International Software Testing Excellence Award, an annual prize given to somebody who has made an outstanding contribution to the field of software quality, through professional practice, innovation, or research Anyone can nominate a potential winner of the "ISTQB International Software Testing Excellence Award by filling in the Nomination Form available on the ISTQB website ISTQB - August

83 ISTQB AWARD CRITERIA The winner of the Award is selected for having contributed to: Increasing public awareness for the importance of software quality and testing Publishing research findings in the field of software quality and testing Promoting further education in software quality and testing Supporting the creation of standards and recommended practices in the area of software quality and testing Giving new energy to the improvement of software development and testing processes ISTQB - August

84 ISTQB AWARD WINNERS 2014 ISTQB Award: Election in progress 2013 ISTQB Award: Harry Sneed 2012 ISTQB Award: Dorothy Graham ISTQB Special Award for Lifelong Contribution to Software Testing: Boris Beizer (issued on 2012) ISTQB - August

85 ISTQB CONFERENCE NETWORK ISTQB has created the ISTQB Conference Network to promote the annual events around the world related to ISTQB These events have to: Be focused on Testing and Quality Be organized or recognized by an ISTQB Member Board or by the ISTQB Marketing Working Group Recognition is based on the following criteria: The event must have an open and public call for papers The selection of presentations must be performed by an independent program committee comprising several people The event should offer at least a 20% discount to ISTQB Certificate Holders The program should include at least one official ISTQB speech made by an ISTQB representative or a representative of the National Board of that region (as agreed with ISTQB ); this speech should be delivered in a keynote slot ISTQB - August

86 ISTQB WEB & MOBILE APPS RECOGNITION ISTQB has created the ISTQB Web and Mobile Apps program in order to promote those applications that are based on ISTQB referenced information. Any person or entity can apply to have an ISTQB recognized Web & App and, before receiving the ISTQB Web and Mobile Apps logo, the Web/ App will be reviewed by the ISTQB that will check the following criteria (all of them are mandatory): The Web / App shall have a reference to the ISTQB website as well as all to the ISTQB social media If the Web / App makes usage of ISTQB publicly available info (e.g.: glossary, syllabi) the provider shall keep them aligned with the latest official version issued by ISTQB (for the English version) of by the ISTQB Member Boards (in case of local translations) The Web /App shall not reference to any scheme competitive to ISTQB The App must be available for download free of charge The Web / App shall have at least one English version The Web / App can use the specific ISTQB Web and Mobile Apps logo that will be provided after successful validation; it cannot use any other ISTQB logos, unless specifically agreed and approved by ISTQB ISTQB - August

87 CONTENTS 1 Introduction to ISTQB Benefits Syllabi Exams 5 ISTQB : Worldwide Footprint 6 ISTQB Partner Program 7 Special Initiatives 8 ISTQB Next Steps 9 Contacts ISTQB - August

88 TOPICS FOR THE FUTURE - SURVEY Please select at least 3 topics that you would like ISTQB to address in the future ISTQB - August

89 ISTQB NEXT STEPS Market rollout New Syllabi & Exams Maintenance & Evolution Agile Expert New Boards joining New Surveys and initiatives Model Based Testing Expert Test Automation Mngmt Expert - Security Testing Usability Testing Further topics undergoing definition Glossary Foundation Advanced ISTQB - August

90 CONTENTS 1 Introduction to ISTQB Benefits Syllabi and Extensions Exams 5 ISTQB : Worldwide Footprint 6 ISTQB Partner Program 7 Special Initiatives 8 ISTQB Next Steps 9 Contacts ISTQB - August

91 ISTQB CONTACTS AND CHANNELS You Tube presence : Slide Share presence : LinkedIn Community Twitter Channel XING Community Facebook Page : : : https://www.xing.com/net/istqb : ISTQB Smartshow

ISTQB in a Nutshell ISTQB Marketing Working Group

ISTQB in a Nutshell ISTQB Marketing Working Group ISTQB in a Nutshell ISTQB Marketing Working Group August 2013 CONTENTS 1 Introduction to ISTQB 2 Syllabi and Add-ons 3 Exams 4 Benefits 5 ISTQB : Worldwide Footprint 6 ISTQB Partner Program 7 Special Initiatives

More information

ISTQB Agile Tester in a Nutshell ISTQB Marketing Working Group

ISTQB Agile Tester in a Nutshell ISTQB Marketing Working Group ISTQB Agile Tester in a Nutshell ISTQB Marketing Working Group May 2014 WHAT IS THE ISTQB? ISTQB : International Software Testing Qualifications Board (www.istqb.org): Non-profit association Founded in

More information

ISTQB Worldwide 21.11.2012. Kari Kakkonen, FiSTB. Copyright FiSTB

ISTQB Worldwide 21.11.2012. Kari Kakkonen, FiSTB. Copyright FiSTB / ISTQB Worldwide Copyright FiSTB 21.11.2012 Kari Kakkonen, FiSTB 1 What is ISTQB? ISTQB : International Software Testing Qualifications Board (www.istqb.org) Non-profit association Founded in 2002 - Headquarters

More information

Agile Tester Foundation Course Outline

Agile Tester Foundation Course Outline Foundation Course Outline General Description This course provides testers and test managers with an understanding of the fundamentals of testing on agile projects. Attendees will learn how agile software

More information

Some Context. Test certifications have been around since the late 1980 s (QAI CQA)

Some Context. Test certifications have been around since the late 1980 s (QAI CQA) ISTQB in a Nutshell Some Context Test certifications have been around since the late 1980 s (QAI CQA) c. 1995 CSTE (QAI) c. 1999 CSTP (IIST) c. 1999 - ISEB Not everyone likes test certification, but is

More information

Contents. 1. Technical Communication 2. Technical Communicators 3.

Contents. 1. Technical Communication 2. Technical Communicators 3. In a nutshell Contents 1. Technical Communication 2. Technical Communicators 3. A. Introduction B. Benefits C. Business outcomes D. Syllabus and extensions E. Exams F. Partner Program G. Contacts ITCQF

More information

ISTQB Recognized Mobile App Guidelines. Version 1.5

ISTQB Recognized Mobile App Guidelines. Version 1.5 ISTQB Recognized Mobile App Version 1.5 Revision History Date Version Description 07/May/2012 1.0 First version 01/June/2012 1.1 Updates based on the comments received from MWG members 20/June/2012 1.3

More information

Advanced Test Manager E-learning Course Outline

Advanced Test Manager E-learning Course Outline Advanced Test Manager E-learning Course Outline General Description This course provides test managers with advanced skills in test estimation, test planning, test monitoring, and test control. Attendees

More information

Mobile Tester Foundation Course Outline

Mobile Tester Foundation Course Outline Mobile Tester Foundation Course Outline General Description This course provides testers and test managers with an understanding of test fundamentals for mobile applications. Attendees will get a brief

More information

ISTQB Certified Tester Expert Level Certification Extension Policy

ISTQB Certified Tester Expert Level Certification Extension Policy ISTQB Certified Tester Expert Level Certification Extension Policy Version 1.0 (November, 1st 2008) Produced by the Expert Level Working Party International Software Testing Qualification Board Editors

More information

Certified Tester. Advanced Level Overview

Certified Tester. Advanced Level Overview Version 2012 Copyright Notice This document may be copied in its entirety, or extracts made, if the source is acknowledged. Copyright (hereinafter called ISTQB ). Advanced Level Working Group: Mike Smith

More information

through Globally accepted Software Testing Certification standards

through Globally accepted Software Testing Certification standards Chris Van Bael Test consultant ps_testware Board KVIV SW Testing Board BNTQB ISEB Practitioner certified ISTQB Accredited trainer Book: Advanced Test Management 1 Enabling Test Professionals, through Globally

More information

Testing and Scrum. Agenda. Fall 2007 Scrum Gathering

Testing and Scrum. Agenda. Fall 2007 Scrum Gathering Testing and Scrum Fall 2007 Scrum Gathering Ralph van Roosmalen Agenda Introduction The Classical Test Approach Organization Test Documentation Test Activities Recruitment Reporting Test Automation Lessons

More information

Cut. software development. Improve defect removal efficiency while simultaneously lowering costs and shortening schedules.

Cut. software development. Improve defect removal efficiency while simultaneously lowering costs and shortening schedules. Cut software development Improve defect removal efficiency while simultaneously lowering costs and shortening schedules. Introduction In his paper entitled Software Defect Origins and Removal Methods,

More information

Mobile Tester Foundation E-learning Course Outline

Mobile Tester Foundation E-learning Course Outline Mobile Tester Foundation E-learning Course Outline General Description This course provides testers and test managers with an understanding of test fundamentals for mobile applications. Attendees will

More information

Software Testing Certifications

Software Testing Certifications Software Testing Certifications Your first step to becoming an internationally certified software testing professional. MELBOURNE SYDNEY CANBERRA PERTH BRISBANE Improving Software Quality Disqover - Improving

More information

Software Test Certification Report

Software Test Certification Report Software Test Certification Report For American Software Testing Qualifications Board (ASTQB) Rev: 1.1 Date: April 7, 2006 RapidSQA Software Training & Consulting 40 Woodbine Street Chelmsford, MA 01824

More information

Certified Tester. Expert Level. Modules Overview

Certified Tester. Expert Level. Modules Overview Certified Tester Expert Level Modules Overview Version 1.1, 12th April 2013 Copyright Notice This document may be copied in its entirety, or extracts made, if the source is acknowledged. Version 1.1 Page

More information

Document Control Information

Document Control Information Document Control Information Document Details Document Name Purpose of Document Document Version Number 3.0 Document Status Document Owner Prepared By ITIL Service Management Practices: V3 Qualifications

More information

BCS Certificate in Benefits Management and Business Acceptance Syllabus. Version 2.4 March 2015

BCS Certificate in Benefits Management and Business Acceptance Syllabus. Version 2.4 March 2015 BCS Certificate in Benefits Management and Business Acceptance Syllabus Version 2.4 March 2015 Change History Any changes made to the syllabus shall be clearly documented with a change history log. This

More information

What Makes PMI Certifications Stand Apart?

What Makes PMI Certifications Stand Apart? What Makes PMI Certifications Stand Apart? Many certifications exist for managers that claim to offer practitioners and organizations a number of benefits. So, why are PMI certifications unique? PMI certifications

More information

USING THE PRINCIPLES OF ITIL ; SERVICE CATALOGUE

USING THE PRINCIPLES OF ITIL ; SERVICE CATALOGUE USING THE PRINCIPLES OF ITIL ; SERVICE CATALOGUE Examination Syllabus V.0 April 01 ITIL is a registered trade mark of the Cabinet Office APMG Service Catalogue 01 Examination Syllabus INTRODUCTION The

More information

USING THE PRINCIPLES OF ITIL ; SERVICE CATALOGUE. Examination Syllabus V 1.2. October 2009

USING THE PRINCIPLES OF ITIL ; SERVICE CATALOGUE. Examination Syllabus V 1.2. October 2009 USING THE PRINCIPLES OF ITIL ; SERVICE CATALOGUE Examination Syllabus V 1. October 009 ITIL is a Registered Trade Mark of the Office of Government Commerce in the United Kingdom and other countries APMG

More information

What Makes PMI Certifications Stand Apart?

What Makes PMI Certifications Stand Apart? What Makes PMI Certifications Stand Apart? Many certifications exist for managers that claim to offer practitioners and organizations a number of benefits. So, why are PMI credentials unique? PMI certifications

More information

Sales and Marketing Certifications. Global Accreditation Body for. Digital Marketing (DM) Branding and Advertising (BA) Marketing Strategy (MS)

Sales and Marketing Certifications. Global Accreditation Body for. Digital Marketing (DM) Branding and Advertising (BA) Marketing Strategy (MS) Global Accreditation Body for Sales and Marketing Certifications Marketing Strategy (MS) Marketing Research (MR) Digital Marketing (DM) Corporate Sales (CS) Branding and Advertising (BA) Retail Marketing

More information

BCS Specialist Certificate in Service Desk & Incident Management Syllabus

BCS Specialist Certificate in Service Desk & Incident Management Syllabus BCS Specialist Certificate in Service Desk & Incident Management Syllabus Version 1.8 March 2015 BCS Specialist Certificate in Service Desk & Incident Management Syllabus Contents Change History... 2 Rationale...

More information

Agile communities 1/5

Agile communities 1/5 Agile communities 1/5 2003 The Agile Alliance is a nonprofit organization with global membership, committed to advancing Agile development principles and practices (Manifesto of Agile Software Development,

More information

Practitioner Certificate Software Asset Management Syllabus. Version 2.0

Practitioner Certificate Software Asset Management Syllabus. Version 2.0 Practitioner Certificate Software Asset Management Syllabus Version 2.0 June 2010 Practitioner Certificate in Software Asset Management The ISEB Practitioner Certificate in Software Asset Management (SAM)

More information

ISTQB ADVANCED LEVEL TECHNICAL TEST ANALYST CERTIFICATE IN SOFTWARE TESTING

ISTQB ADVANCED LEVEL TECHNICAL TEST ANALYST CERTIFICATE IN SOFTWARE TESTING ISTQB ADVANCED LEVEL TECHNICAL TEST ANALYST CERTIFICATE IN SOFTWARE TESTING Copyright 2015 ps_testware 1/6 Introduction The International Software Testing Qualifications Board (ISTQB) consists of Member

More information

Foundation Bridge in IT Service Management (ITSM) according to ISO/IEC 20000. Specification Sheet. ISO/IEC 20000 Foundation Bridge TÜV SÜD Akademie

Foundation Bridge in IT Service Management (ITSM) according to ISO/IEC 20000. Specification Sheet. ISO/IEC 20000 Foundation Bridge TÜV SÜD Akademie Foundation Bridge in IT Service Management (ITSM) according to ISO/IEC 20000 Specification Sheet TÜV SÜD Akademie Issue: 2.0 Date: 25 October 2012 Table of Contents 1 Reading aid... 4 2 ISO/IEC 20000 -

More information

ISTQB Certification: Why You Need It and How to Get It

ISTQB Certification: Why You Need It and How to Get It ISTQB Certification: Why You Need It and How to Get It By Rex Black President RBCS and President of ISTQB [Note: This article originally appeared in Software Test and Performance magazine and Testing Experience

More information

CSCP. Boost Your Supply Chain Performance and Productivity. APICS Certified Supply Chain Professional

CSCP. Boost Your Supply Chain Performance and Productivity. APICS Certified Supply Chain Professional APICS Certified Supply Chain Professional CSCP Boost Your Supply Chain Performance and Productivity Look inside for ways to achieve success in your supply chain management career. Stock #: 04036-2011 Campaign

More information

ISTQB Worldwide Software Testing Practices Report

ISTQB Worldwide Software Testing Practices Report ISTQB Worldwide Software Testing Practices Report 2015-2016 2015-2016 w w w. i s t q b. o r g Message from the President Executive Summary Survey Questions and Analysis 03 05 06 06 08 12 16 18 22 24 27

More information

BCS Specialist Certificate in Business Relationship Management Syllabus. Version 1.9 March 2015

BCS Specialist Certificate in Business Relationship Management Syllabus. Version 1.9 March 2015 BCS Specialist Certificate in Business Relationship Management Syllabus Version 1.9 March 2015 BCS Specialist Certificate in Business Relationship Management Syllabus Contents Change History... 2 Rationale...

More information

INTERMEDIATE QUALIFICATION

INTERMEDIATE QUALIFICATION PROFESSIONAL QUALIFICATION SCHEME INTERMEDIATE QUALIFICATION SERVICE LIFECYCLE CONTINUAL SERVICE IMPROVEMENT CERTIFICATE SYLLABUS Page 2 of 18 Document owner The Official ITIL Accreditor Contents CONTINUAL

More information

Partnering with OMCP as a Registered Education Provider

Partnering with OMCP as a Registered Education Provider Partnering with OMCP as a Registered Education Provider Education providers can partner with OMCP in one of three ways. 1. Become an OMCP Registered Education Provider by passing the OMCP Course Review

More information

ISTQB - Foundation Level Exam Structure and Rules

ISTQB - Foundation Level Exam Structure and Rules ISTQB - Foundation Level Exam Structure and Rules Version 1.2 Qualifications Board Document Category: Internal Regulatory Document Number: Release Date: 31 October, 2011 (version 1.1), April 12, 2013 (version

More information

- ISTQB Agile Tester Extension - CMAP Mobile App Testing - Mobile app testing in practice. New: Polteq test training 2014-2015. www.polteq.

- ISTQB Agile Tester Extension - CMAP Mobile App Testing - Mobile app testing in practice. New: Polteq test training 2014-2015. www.polteq. Polteq test training 2014-2015 New: - ISTQB Agile Tester Extension - CMAP Mobile App Testing - Mobile app testing in practice ISTQB Foundation ISTQB Advanced TMap Next Testing in a nutshell Testing in

More information

CMAP MOBILE APP TESTING FOUNDATION LEVEL

CMAP MOBILE APP TESTING FOUNDATION LEVEL CMAP MOBILE APP TESTING FOUNDATION LEVEL Copyright 2014 ps_testware 1/6 Introduction Apps and mobiles have become an important element of today s IT and society in a very short time frame. Mobile technologies

More information

Overview. Foundation Level Extensions

Overview. Foundation Level Extensions Foundation Level Extensions Version 1.0 Copyright Notice This document may be copied in its entirety, or extracts made, if the source is acknowledged. Copyright (hereinafter called ISTQB ). Version 2014

More information

2015 CANADIAN ELECTRICAL CODE UPDATE TRAINING PROVIDER PROGRAM Guidelines

2015 CANADIAN ELECTRICAL CODE UPDATE TRAINING PROVIDER PROGRAM Guidelines 2015 CANADIAN ELECTRICAL CODE UPDATE TRAINING PROVIDER PROGRAM Guidelines Under this program, CSA Group has developed a training program that provides detailed instruction on all major aspects of the CE

More information

BCS Intermediate Certificate in Energy and Cost Management in the Data Centre Syllabus

BCS Intermediate Certificate in Energy and Cost Management in the Data Centre Syllabus BCS Intermediate Certificate in Energy and Cost Management in the Data Centre Syllabus Version 2.2 March 2015 Change History Any changes made to the syllabus shall be clearly documented with a change history

More information

INTERMEDIATE QUALIFICATION

INTERMEDIATE QUALIFICATION PROFESSIONAL QUALIFICATION SCHEME INTERMEDIATE QUALIFICATION SERVICE CAPABILITY RELEASE, CONTROL AND VALIDATION CERTIFICATE SYLLABUS Page 2 of 23 Contents RELEASE, CONTROL AND VALIDATION CERTIFICATE 4

More information

INTERMEDIATE QUALIFICATION

INTERMEDIATE QUALIFICATION PROFESSIONAL QUALIFICATION SCHEME INTERMEDIATE QUALIFICATION SERVICE CAPABILITY SERVICE OFFERINGS AND AGREEMENTS CERTIFICATE SYLLABUS Page 2 of 23 Document owner The Official ITIL Accreditor Contents SERVICE

More information

Factsheet ITIL -V3 Capability module Service Offerings and Agreements

Factsheet ITIL -V3 Capability module Service Offerings and Agreements Factsheet ITIL -V3 Capability module Service Offerings and Agreements www.startel.nl 1. GENERAL 1.1. Course data and course hours Training courses IT Service Management Capability module Service Offerings

More information

INTERMEDIATE QUALIFICATION

INTERMEDIATE QUALIFICATION PROFESSIONAL QUALIFICATION SCHEME INTERMEDIATE QUALIFICATION SERVICE CAPABILITY PLANNING, PROTECTION AND OPTIMIZATION CERTIFICATE SYLLABUS The Swirl logo is a trade mark of the Cabinet Office ITIL is a

More information

SALESFORCE PARTNER PROGRAM PROGRAM POLICIES Version Date: 2015-03-01

SALESFORCE PARTNER PROGRAM PROGRAM POLICIES Version Date: 2015-03-01 SALESFORCE PARTNER PROGRAM PROGRAM POLICIES Version Date: 2015-03-01 NOTE: Capitalized terms not defined in line in these Program Policies shall have the meaning ascribed to them in the SPPA. PURPOSE By

More information

Courses 2015. Improve Quality Services

Courses 2015. Improve Quality Services Courses 2015 Improve Quality Services Table of contents General Improve Quality Services BV 4 Training Strategies 6 Customized courses from Improve Quality Services 7 ISTQB ISTQB Foundation Certificate

More information

CaseWare Analytics Certification Program. User Certification

CaseWare Analytics Certification Program. User Certification CaseWare Analytics Certification Program User Certification Page 2 Contents Why Certification?...3 Becoming Certified...3 Two paths for User Certification...3 Three-year reassessment - Renewal...3 Exams...4

More information

your IT skills A guide to BCS Qualifications

your IT skills A guide to BCS Qualifications your IT skills A guide to BCS Qualifications Who are BCS? Formed in 1957, the British Computer Society (BCS) is an international awarding body for qualifications. BCS is also recognised as a leading professional

More information

ISTQB - Certified Tester Advanced Level - Test Manager

ISTQB - Certified Tester Advanced Level - Test Manager CTALTM - Version: 3 30 June 2016 ISTQB - Certified Tester Advanced Level - Test Manager ISTQB - Certified Tester Advanced Level - Test Manager CTALTM - Version: 3 5 days Course Description: Being a technical

More information

Accredited ITIL elearning courses

Accredited ITIL elearning courses Accredited ITIL elearning courses Contents Introducing ITIL. 3 Available now!. 4 ITIL 2011 Foundation elearning. 5 ITIL Intermediate level. 7 ITIL 2011 Intermediate: Service Strategy Premium elearning.

More information

ISTQB ADVANCED LEVEL TEST ANALYST CERTIFICATE IN SOFTWARE TESTING

ISTQB ADVANCED LEVEL TEST ANALYST CERTIFICATE IN SOFTWARE TESTING ISTQB ADVANCED LEVEL TEST ANALYST CERTIFICATE IN SOFTWARE TESTING Copyright 2015 ps_testware 1/6 Introduction The International Software Testing Qualifications Board (ISTQB) consists of Member Boards representing

More information

INTERMEDIATE QUALIFICATION

INTERMEDIATE QUALIFICATION PROFESSIONAL QUALIFICATION SCHEME INTERMEDIATE QUALIFICATION SERVICE CAPABILITY OPERATIONAL SUPPORT AND ANALYSIS CERTIFICATE SYLLABUS Page 2 of 21 Document owner The Official ITIL Accreditor Contents OPERATIONAL

More information

BCS Professional Certificate in Benefits Planning and Realisation Syllabus. Version 1.0 October 2015

BCS Professional Certificate in Benefits Planning and Realisation Syllabus. Version 1.0 October 2015 BCS Professional Certificate in Benefits Planning and Realisation Syllabus Version 1.0 October 2015 BCS Professional Certificate in Benefits Planning and Realisation Syllabus Contents Change History...

More information

TURKEY SOFTWARE QUALITY REPORT 2012-2013

TURKEY SOFTWARE QUALITY REPORT 2012-2013 TURKEY SOFTWARE QUALITY REPORT 2012-2013 Contents Foreword Executive Summary Testing Organization and Processes Testing Trainings Test Automation Tools About 02 Foreword Turkish Testing Board (TTB) is

More information

TURKEY SOFTWARE QUALITY REPORT 2014-2015

TURKEY SOFTWARE QUALITY REPORT 2014-2015 TURKEY SOFTWARE QUALITY REPORT 2014-2015 CONTENT Foreword Executive Summary Questions About 03 05 07 21 www.turkishtestingboard.org info@turkishtestingboard.org Phone: + 90 212 290 76 62 Fax:+90 212 290

More information

BCS Foundation Certificate in Agile Syllabus

BCS Foundation Certificate in Agile Syllabus BCS Foundation Certificate in Agile Syllabus Version 1.5 March 2015 Change History Any changes made to the syllabus shall be clearly documented with a change history log. This shall include the latest

More information

ISTQB ADVANCED LEVEL TEST MANAGER CERTIFICATE IN SOFTWARE TESTING

ISTQB ADVANCED LEVEL TEST MANAGER CERTIFICATE IN SOFTWARE TESTING ISTQB ADVANCED LEVEL TEST MANAGER CERTIFICATE IN SOFTWARE TESTING Copyright 2015 ps_testware 1/6 Introduction The International Software Testing Qualifications Board (ISTQB) consists of Member Boards representing

More information

Canada Chapter of the International Association of Innovation Professionals Membership Plans/Benefits/ROI/Certification

Canada Chapter of the International Association of Innovation Professionals Membership Plans/Benefits/ROI/Certification Canada Chapter of the International Association of Innovation Professionals Membership Plans/Benefits/ROI/Certification Canada Chapter of the IAOIP 200298 131 Bloor Street West Toronto, ON M5S1R8 LinkedIn:

More information

ISPMA: The first international standard for education and certification of software product managers

ISPMA: The first international standard for education and certification of software product managers International Software Product Management Association ISPMA: The first international standard for education and certification of software product managers Dr. Samuel A. Fricker Blekinge Institute of Technology

More information

Agile Practitioner: PMI-ACP and ScrumMaster Aligned

Agile Practitioner: PMI-ACP and ScrumMaster Aligned Agile Practitioner: PMI-ACP and ScrumMaster Aligned The PMI Agile Certified Practitioner (PMI-ACP) ScrumMaster credential validates your ability to understand agile principles, agile concepts, and establishes

More information

The Value of ISTQB Certification and Training

The Value of ISTQB Certification and Training A White Paper by Randall W. Rice, CTAL Rice Consulting Services, Inc. P.O. Box 892003 Oklahoma City, OK 73189 405-691-8075 www.riceconsulting.com 2011, Rice Consulting Services, Inc. Introduction A key

More information

ISTQ B Effectiveness Survey

ISTQ B Effectiveness Survey ISTQ B Effectiveness Survey 2013-14 About the Survey 8 20 28 32 33 36 40 42 TABLE OF CONTENTS RESPONDENT PROFILE ISTQB CTFL CERTIFIED TESTER FOUNDATION LEVEL ADVANCED LEVEL (CTAL) CERTIFICATION EXPERT

More information

Waterford Chamber Skillnet Training

Waterford Chamber Skillnet Training Waterford Chamber Skillnet Training Course Title: Diploma in Digital Marketing Duration: 10 Evenings over 10 weeks Trainer: Digital Marketing Institute For the Trainee: Who should attend: The Professional

More information

Strategy. Agility. Delivery.

Strategy. Agility. Delivery. Strategy. Agility. Delivery. AGILE COURSES SCRUM MASTER CERTIFICATION THE PRODUCT OWNER & USER STORIES AGILE & KANBAN ACHIEVING AGILITY AGILE FOR EXECUTIVES Implementing Agile Project Management is a challenge

More information

National Home Inspector Certification Council. Policy & Procedures Manual

National Home Inspector Certification Council. Policy & Procedures Manual National Home Inspector Certification Council Policy & Procedures Manual INTRODUCTION The National Home Inspector Certification Council (NHICC) accreditation is an objective and reliable verification.

More information

INTERNATIONAL EDUCATION, QUALIFICATION AND CERTIFICATION SYSTEMS IN WELDING

INTERNATIONAL EDUCATION, QUALIFICATION AND CERTIFICATION SYSTEMS IN WELDING L.Quintino a R.Ferraz b I. Fernandes c a TU Lisbon (Portugal), EWF-IAB/IIW Chief Executive b ISQ (Portugal), IAB Chief Executive c ISQ (Portugal), EWF-IAB/IIW System Manager ABSTRACT Welding technology

More information

BCS-ISEB Business Analysis Training

BCS-ISEB Business Analysis Training BCS-ISEB Business Analysis Training Qualifications and Training Explained 2012 1 BCS-ISEB Business Analysis Training Business Analysis is where business management skills and IT systems skills meet. It

More information

Agile Testing. What Students Learn

Agile Testing. What Students Learn Agile Testing Transition sound traditional test practices into an Agile development environment. By using a step-by-step approach, this course documents how to transition from traditional test practices

More information

ITIL Planning Protection and Optimization (PPO) Capability Virtual Classroom

ITIL Planning Protection and Optimization (PPO) Capability Virtual Classroom ITIL Planning Protection and Optimization (PPO) Capability Virtual Classroom Certificate: ITIL PPO Capability Duration: 5 days (virtual) classroom Course Delivery: Classroom, Exam, ebook Course ID: ITIL-PPO-CB

More information

BCS Certificate in Business Analysis Extended Syllabus. Version 2.4 March 2015

BCS Certificate in Business Analysis Extended Syllabus. Version 2.4 March 2015 BCS Certificate in Business Analysis Extended Syllabus Version 2.4 March 2015 http://certifications.bcs.org Change History Any changes made to the syllabus shall be clearly documented with a change history

More information

Contents. -Testing as a Services - TaaS 4. -Staffing Strategies 4. -Testing as a Managed Services - TaaMS 5. -Services 6.

Contents. -Testing as a Services - TaaS 4. -Staffing Strategies 4. -Testing as a Managed Services - TaaMS 5. -Services 6. Contents -Testing as a Services - TaaS 4 -Staffing Strategies 4 -Testing as a Managed Services - TaaMS 5 -Services 6 -Training 8 2 TestPRO is an Egyptian company founded in 2012 and headquartered in Nasr

More information

Professional Diploma. in Digital Marketing

Professional Diploma. in Digital Marketing Professional Diploma in Digital Marketing RelevantLearning.ca www.digitalmarketinginstitute.com Contents Professional Diploma in Digital Marketing 1. Welcome 2. Programme overview 3. Programme content

More information

Should I Pursue a Project Management Certification?

Should I Pursue a Project Management Certification? Should I Pursue a Project Management Certification? www.pmi.org Skilled project managers are in demand around the world. A globally recognized project management certification shows employers that you

More information

Pathways to Digital Growth

Pathways to Digital Growth Pathways to Digital Growth Course Outlines IT Service Management This course will help individuals understand the disciplines and processes that help service management staff to deliver and support quality

More information

ITIL 2011 Service Design Certification Program - 3 Days

ITIL 2011 Service Design Certification Program - 3 Days ITIL 2011 Service Design Certification Program - 3 Days Program Overview ITIL is a set of best practices guidance that has become a worldwide-adopted framework for Information Technology Services Management

More information

Marketing for Managers Online Format

Marketing for Managers Online Format Marketing for Managers Online Format Professor Information Professor: Kathy Crosby, B.S., M.A. Course Description & Learning Objectives Marketing is a powerful force that can create tremendous wealth,

More information

Agile Training and Certification Options. David Hicks

Agile Training and Certification Options. David Hicks Agile Training and Certification Options David Hicks Agile Business Conference London 2011 David Hicks RADTAC Founder & Director Specialist in Lean and Agile since 1998 Agile Alliance Founder Member in

More information

FAQ Malaysia Software Testing Hub Program (MSTH)

FAQ Malaysia Software Testing Hub Program (MSTH) 1. What is Malaysian Software Testing Board (MSTB)? An organization that represents the national industry interests and promotes the broad profession of software testing and requirements engineering. An

More information

The Guide to PMI and the PMP. Rev 2 Philips Excellence Project Management Practice

The Guide to PMI and the PMP. Rev 2 Philips Excellence Project Management Practice The Guide to PMI and the PMP Rev 2 Philips Excellence Project Management Practice Contents Philips Excellence & The Project Management Practice What is the Project Management Institute (PMI)? What is the

More information

CUSTOMER AND PARTNER LOYALTY PROGRAM

CUSTOMER AND PARTNER LOYALTY PROGRAM CUSTOMER AND PARTNER LOYALTY PROGRAM I AM A CUSTOMER I AM A PARTNER REDEMPTION OPTIONS OPENTEXT ELITE PRESENT DAY HEROES, DIGITAL INNOVATORS OF THE FUTURE. The pinnacle of our success is created by champions

More information

ITIL V3 Service Design Certification Program 3 Days

ITIL V3 Service Design Certification Program 3 Days ITIL V3 Service Design Certification Program 3 Days Program Overview The ITIL Intermediate Qualification: Service Design Certificate is a free-standing qualification, but is also part of the ITIL Intermediate

More information

ASAP Certification Examination Preparation Guide

ASAP Certification Examination Preparation Guide ASAP Certification Examination Preparation Guide CA-AM Certification of Achievement-Alliance Management CSAP Certified Strategic Alliance Professional May 24, 2011 ASAP Certification Examination Preparation

More information

INTERMEDIATE QUALIFICATION

INTERMEDIATE QUALIFICATION PROFESSIONAL QUALIFICATION SCHEME INTERMEDIATE QUALIFICATION SERVICE LIFECYCLE SERVICE OPERATION CERTIFICATE SYLLABUS Document owner The Official ITIL Accreditor Page 2 of 18 Contents SERVICE OPERATION

More information

PinkVERIFY 2011 IT SERVICE MANAGEMENT TOOL ASSESSMENT. Produced By : Pink Elephant Date : May 2015

PinkVERIFY 2011 IT SERVICE MANAGEMENT TOOL ASSESSMENT. Produced By : Pink Elephant Date : May 2015 PinkVERIFY 2011 IT SERVICE MANAGEMENT TOOL ASSESSMENT Produced By : Pink Elephant Date : May 2015 1 Table Of Contents 1 PinkVERIFY IT Service Management Tool Assessment Service... 3 1.1 Executive Summary...

More information

Common terminology, as well as established techniques and methods key success factors of Requirements Engineering

Common terminology, as well as established techniques and methods key success factors of Requirements Engineering Common terminology, as well as established techniques and methods key success factors of Requirements Engineering The contribution of certification Stefan Sturm IREB GmbH 1 About me Who am I? Stefan Sturm,

More information

Factsheet ITIL -V3 Capability module Release, Control and Validation

Factsheet ITIL -V3 Capability module Release, Control and Validation Factsheet ITIL -V3 Capability module Release, Control and Validation www.startel.nl 1. GENERAL 1.1. Course data and course hours Training courses IT Service Management Capability module Release, Control

More information

BCS Foundation Certificate in IS Project Management Syllabus

BCS Foundation Certificate in IS Project Management Syllabus BCS Foundation Certificate in IS Project Management Syllabus Version 8.3 March 2015 Foundation Certificate in IS Project Management Contents Change History... 2 Objectives... 3 Entry Criteria... 3 Format

More information

ISSECO Syllabus Public Version v1.0

ISSECO Syllabus Public Version v1.0 ISSECO Syllabus Public Version v1.0 ISSECO Certified Professional for Secure Software Engineering Date: October 16th, 2009 This document was produced by the ISSECO Working Party Syllabus Introduction to

More information

Project Management National Conference, India, 2014 PROJECT MANAGEMENT - the mantra for sustainable growth

Project Management National Conference, India, 2014 PROJECT MANAGEMENT - the mantra for sustainable growth www.pmi.org.in Get noticed. Make a statement. Nurture relationships Project Management National Conference, India, 2014 PROJECT MANAGEMENT - the mantra for sustainable growth 11-13 September, 2014, HICC,

More information

ServiceNow Authorized Training Partner. Program Guide

ServiceNow Authorized Training Partner. Program Guide ServiceNow Authorized Training Partner Program Guide ServiceNow Authorized Training Partner Program Guide Table of Contents Introduction... 3 Section I: ATP Program... 3 Program Overview... 3 Partner Candidate

More information

ITIL V3 Service Operation Certification Program

ITIL V3 Service Operation Certification Program ITIL V3 Service Operation Certification Program 3 Days Program Overview The ITIL Intermediate Qualification: Service Operation (SO) Certificate, although a stand alone qualification, yet is also part of

More information

Test Engineering Foundation Course Outline

Test Engineering Foundation Course Outline Test Engineering Foundation Course Outline General Description This course provides test engineers and test managers with the essential ideas, processes, tools and skills they need in order to set themselves

More information

The International Institute for Business Analysis

The International Institute for Business Analysis The International Institute for Business Analysis IIBA UK Chapter Skills and Career Paths Business Analysis Conference London September 2010 Visit our chapter website at http://uk.theiiba.org Your Starting

More information

Professional Diploma. in Digital Marketing. www.digitalmarketinginstitute.ie

Professional Diploma. in Digital Marketing. www.digitalmarketinginstitute.ie 2013 Professional Diploma in Digital Marketing www.digitalmarketinginstitute.ie Contents 2013 Professional Diploma in Digital Marketing 1. Introduction 2. Who is This Course For? 3. What Will You Learn?

More information