Quick Guide on Using the ILO s Microinsurance Innovation Facility s e- learning centre
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1 Quick Guide on Using the ILO s Microinsurance Innovation Facility s e- learning centre In this Quick Guide you will find information on: A. What is the ILO s Microinsurance Innovation ILO s e-learning centre? B. Registering to the ILO s e-learning centre C. Enrolling to a course D. Accessing the course page E. Accessing your homepage
2 A. What is the ILO s Microinsurance Innovation Facility s e-learning centre? The ILO s e-learning centre is a web based campus where we offer free e-learning courses that leverage our wealth of knowledge in microinsurance. Our e-learning centre is built on our experience in extracting lessons from pioneers, facilitating learning, and sharing successes and challenges with all interested stakeholders. The e-learning centre is part of a broader knowledge and capacity development program that aims to share experiences and lessons learned by players from around the world, and train a broader number of practitioners on the use of practical tools needed to improve practice and reach quality microinsurance at scale. In this guide, you will find information that will prepare you for using the ILO s e-learning centre. This guide aims to explain how to navigate within the structure of the site. It will take you step-by-step through registration, entering the e-learning centre and working within the course.
3 System Requirements Before learning more about our e-learning centre, please familiarize yourself with the system requirements below. Internet connection is required to access the ILO s e-learning centre. Users will need to be connected to the internet while they are taking courses and going through lessons. Our web based e-learning platform will run on any operating system and internet browser. For the best experience on our e-learning centre, we recommend that you use the most recent version of any of the following internet browsers: Firefox, Chrome, Safari 6 and Internet Explorer 10. Our dynamic e-learning website will adjust to the screen resolution of your display but we recommend that your screen resolution should be at least 1024 x 867. If there are issues in displaying the lessons, you can check your screen resolution and set it at the recommended dimensions by accessing the Display or Appearance and Personalization settings from your computer s Control panel, PC settings or System preferences. You can find detailed instructions on how to adjust your screen resolution by clicking on your computer s operating system: Windows XP, Windows 7, Windows 8 or Mac OS X. These instructions can be found in the support site of your operating system, if it is not listed here. A PDF viewer software is also required in order to view the handouts in the courses. If you encounter any issues on the e-learning centre, please contact us at microinsuranceknowledge@ilo.org. B. Registering to the ILO s e-learning centre An account on the e-learning centre must be created before accessing any of the online courses. Please note that creating an account only registers you to the e-learning centre. Enrolment to courses is done after an account is created (see Section C for details). 1. Go to the login page of the course website ( which is also indicated in the Welcome you received. 2. Read carefully the text under the heading, Is this your first time here? 3. Click on the New Account link in the instructions or the Create new account button. 4. Complete the New Account form with your details. Please note that fields in red are required fields that must be filled up before you can submit the form.
4 5. A notice will pop up indicating an has been sent to your address. 6. You will receive an immediately at the address you entered in the form. Click on the link in the to confirm your registration. 7. You will then be taken back to the homepage of the e-learning centre where you will need to log in.
5 C. Enrolling to a course After you have successfully created an account in the ILO s e-learning centre, you can now enrol in the course that you are interested in. 1. On the e-learning centre homepage, the courses are listed under Available Courses. 2. Click on the title of the course you want to enrol it. In the case of the sample screenshot below, the course to enrol in is Market Research. 3. All of the Facility s courses require an enrolment key. The enrolment key for the course you are interested in is provided in the Welcome you received prior to registration. 4. Once you have entered the enrolment key, click on the button Enrol me. 5. You will then be taken to the Course Homepage. 6. At the same time, you will also receive an welcoming you to the course that you have successfully enrolled in.
6 D. Accessing the course page The homepage of every e-learning course has different sections that present information about the course and its lessons.
7 Course Overview This section gives an overview of the course including course objectives, course activities and a course schedule that gives you a general timeframe on when to complete specific lessons, which are usually in preparation for a scheduled face to face event. News and Announcements Any news and announcement related to the course will be posted here. Pre-lesson questionnaire The short pre-lesson questionnaire will help us learn more about your experience that are relevant to the course and your course expectations. Please note that you are required to fill in and submit this questionnaire before you can access the lessons of the course. Action Planner The Action Planner is what will help you synthesize what you have learned from the lessons. After the course, a completed Action Planner can help you apply the lesson s key concepts to your work and context. Certificate of Completion When you complete all the requirements of the course, the certificate of completion will appear and be accessed in the course overview. The requirements will be detailed in a Course Guide that you will receive a week before the course starts. Breadcrumbs The breadcrumb trail shows you the path you have taken in the e-learning centre and is an easy way to navigate within a course. Click on My Courses, which will always be the second link in the breadcrumb, to go back to your personal homepage. From any activity within a course, click on the Course title on the breadcrumb to go back to the Course homepage.
8 Lessons The content of the courses can be found in the lessons. The lessons are listed sequentially and are composed of the interactive lesson and handouts. Interactive lesson The interactive lessons present the content of each lesson in a structured and interactive way. In the Course pages, interactive lessons are the links that have a yellow box icon, like the screenshot below. Note that some lessons may have mini-lessons that will be referred to as you go through the main lesson. When you access an interactive lesson for the first time, you will be directed to the Entry page that contains the description of the lesson. You need to click Enter to view the slides. There is no limit in the number of times to attempt and access the slides but you only need to complete it once. The slides are considered complete only after you have viewed all the slides. A check will appear beside the specific interactive lesson on the Course page when you have completed them. If you navigate away from the interactive lesson, the system will save your progress. When you return to it, you will be asked if you would like to continue where you left.
9 The screenshot below walks you through the player that the lessons are viewed on. Handouts The handouts are downloadable files that can be viewed and printed out with any PDF viewer software. You can access the handouts from (1) the Course page, (2) Navigation block or (3) link in the slides of the lesson.
10 Navigation block This block allows you to easily navigate throughout the e-learning centre. Click My home to access your personal homepage that contains a list of the courses you are enroled in. Learn more about this in SectionE. My Home. When you click on Site pages, you can view the Calendar that would show the important dates of the courses you are enroled in as well as site-wide events. You can also directly go to the Site news forum that contains site-wide announcements and reminders. The different sections of the course you are viewing are listed under Current course. When you click any section, its related activities will be listed below. You can then click on the activity to be taken to it. Click on Participants to see the list of your fellow participants who are also enrolled in the course. Administration block The settings of your account can be modified through the Administration block under My profile settings. Click Edit Profile to update your profile. Click Messaging to configure the how you want to receive notifications for incoming messages from the e-learning centre system. The messages you can receive include messages from other participants and new posts in the forums you are subscribed in, like the course s News and Announcements forum. If you are no longer interested in the course and want to leave, click on Course Administration > Unenrol me from (Course Title). Calendar block The calendar displays site and course events. In the example on the left, the face to face event in Zambia is marked in the calendar.
11 E. Accessing your homepage My home is a personalized homepage that provides you with links to enrolled courses and activities within them. Course Overview All the courses you are enrolled in are listed under Course Overview. Listed under each Course are the activities that need your attention, which include new interactive lessons, which are called SCORM packages below, and new forum posts. You can go directly to the course by clicking on the course title under Course Overview or Navigation > My Courses > Course title. Online users block All the other participants who are online will be listed in this link. Feel free to click their names to learn more about your fellow participants. Should you have any questions or concerns, please do not hesitate to send us a mail at microinsuranceknowledge@ilo.org.
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