IUIDATATEL ATTACHMENT A-Q32111-C63 PERPETUAL TERM SOFTWARE

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1 IUIDATATEL ATTACHMENT A-Q32111-C63 PERPETUAL TERM SOFTWARE and DATATEL, INC. ("Datatel") agree on this day of -:- -:-..J, 2011, that subject to the Datatel General Terms and Conditions Agreement separately signed and expressly incorporated by reference herein, Datatel will license to and College of the Desert will accept license of the following software programs/modules and related documentation (the "Software"),. ' ,.... perpetual'. l:errn SottWt:lre '. Description ,..'. Pril:e.. " Retention Alert Ucense $20,000 Total Software $20,000 Software License Fee... $20,000 Sales Tax (please submit a copy a/your tax exempt certificate 1/ applicable)... As Incurred NET CASH BALANCE DUE UPDN SOFTWARE DELiVERy... $20,000 Datatel, Inc. Name: Kevin M. Boyce College ofthe Desert ~.~,&f) Name: Wade W. Ellis, CPA 1 Title: Chief Financial Officer Title: Director, Fiscal Services Date: March 21, 2011 Date: March 30, 2011 I:J. - 5W? ~ ~(s 63/Zl?/1I {) 10 I ~ 'lj - b </-1)'(; L/oO'{) If ox 6--rfD!t+ Coliege of the Desert March 21, 2011 Page 1 of 5 Unless noted differently in this contract, pricing Is valid until June 30, 2011 No: C63:032111:01 EmaU signed contract to: or Fax signed contract to:

2 /uidatatel ATIACHMENT C C63 EXTEN OED SERVICES and DATATEL, INC. ("Datatel") agree on this day of ~, 2011, that subject to the Datatel General Terms and Conditions Agreement separately signed and expressly Incorporated by reference herein, Datatel will provide services (the "Services") to College of the Desert and will purchase stated Services during a period of twelve (12) consecutive months (the "Term!!). Slim mary of Proposecl ~stimaltecl Prclfeliisional ~erl(,qe!ei Basic Assumptions Standard Professional Services policies apply. These can be found at 's project leader will lead this project at the institution site and will be the main point of contact for Datatel throughout the Implementation. The Datatel Project Manager will serve as 's primary point of contact at Datatel. Datatel's proposed level of effort for this project Is based on the Information provided thus far. If Items found through the Discovery phase vary, any changes or additions to the scope of the mutually agreed upon services will be managed through the Datatel Project Manager and 's contact. has appropriate technology and application staff to complete the project. All work associated with this project will be developed for latest Colleague and Envision Releases. o The delivery method of each service Is assumed to be remote unless explicitly stated as onslte. If College of the Desert wishes to have additional services performed onsite, they will be responsible for all costs associated to travel as well as additional services fees. Basic Client Responsibilities o will provide Datatel consultants with access to appropriate software and functionality In compliance with the Institution's security and access policies. o Is required to provide Datatel access to their servers via a Virtual Private Network (VPN) connection that Is supplied by Osco. o will identlfy and provide access to the appropriate staff members to work with the service provider throughout the Implementation process. Coliege of the Desert staff will attend training/workshops/consulting engagements when scheduled. Recommended attendees (by function/role) will be defined prior to all training dates. o staff will have completed preparation activities prior to all training/workshops/consulting engagements. o wiliidentlfy and provide actual person/student/faculty/staff records to be used for testing. o IT staff will create security classes based on Information and guidance provided by the Datatel consultant. March 21, 2011 Page 2 of 5 Unless noted differently In this controct, pricing Is valid until June 30, 2011 No: C63:032111:02 signed contract to: or Fax signed contract to: 703~

3 must have all necessary hardware onsite and operational. must have required software Installed, other than software to be installed by Datatel, as specifically scoped herein. will ensure that the software release on their system is up-to-date and all patches released by Datatel have been loaded Into the Live and Test environments as specified for installation and operation will document processes, decisions and end user training materials. will notify Datatel of any firewall/connection issues that could cause a delay in the delivery of the service. will test all delivered functionality/configurations/set-up in a mutually agreed upon timeline. Notes: Datatel staff travel and per diem expenses are extra and billed as incurred., '" "" ' '>.'.,.'.'......".... '...' D lt ltel,st,mdard ~ervice Ra~e.$Plledul,e On-site Training: Application Technical Datatel Facility Training: Application Technical Technical Administration Rate CategorY Application, Technical, Planning or Miscellaneous Consulting Custom Programming Off-Hours Consulting.. Clif,lllt Retail F!ai:~Il(US$) $312.50/hr $375.00/hr $350.00/seat $450.00/seat $495.00/seat $250.00/hr $225.00/hr $375.00/hr Fees... $25,000 Sales Tax (please submit a copy of your tax exempt certificate if applicable)... As Incurred NET CASH BALANCE DUE AS DELIVERED... $25,000 Datatel, Inc. College ofthe.~ert (\.1 f't-. ~I f0ad;~v\- Name: Kevin M. Boyce Name: Wade W. Ellis, CPA Title: Chief Financial Officer Title: Director, Fiscal Services Date: March 21, 2011 Date: March 30, 2011 March 21, 2011 Page 3 of 5 Tom O'Rourke/Peggy' Schneider Unless noted differently In this contract, pricing is valid until June 30, 2011 No: C63:032111:D3 signed contract to: or Fax signed contract to: 703~ S64

4 HIIDATATEL ATTACHMENT D C63 ENHANCEMENT AND SUPPORT SERVICES and DATATEL, INC. ("Datatel") agree on this day of,--,- -.,.-" 2011, that subject to the Datatel General Terms and Conditions Agreement separately signed and expressly incorporated by reference herein, Datatel will provide enhancement and support services (the "Services") to and will purchase stated Services. The annual Renewal Date Is July 1". The first year of this Agreement, the maintenance fee shall be prorated from the date of this Agreement., ' '." ",,' <. ' ",. " " "". b~~9ripti~n,, ',," '"'.',,, " ",."',,,',',',,,', ' "',, ". " "', ',", Price, Retention Alert Maintenance $4, _.- Tota'-Maintenance 11) $4,410 "I Mamtenance fees WIll be billed at a prorated amount from the date of software delivery through June 30, Thereafter, renewal fees will be billed in advance commencing July 1, 2011 and must renew this maintenance contract in its entirety. First Year Fees $4,410 Sales Tax (please submit a copy of your tax exempt certificate if applicable) As Incurred NET CASH BALANCE DUE... $4,410 Oatatel, Inc. ~.mc1lt I Name: Kevin M. Boyce Name: Wade W. Ellis, CPA Title: Chief Financial Officer Title: Director, Fiscal Services Date: March 21, 2011 Date: March 30, 2011 March 21, 2011 Page 4 of 5 Unless noted differently in this contract, pricing is valid until June 30, 2011 No: C63:032111:04 signed contract to: or Fax signed contract to: S w

5 A. EXHIBIT C63 Implementation Preparation Review Client's current Strategic Enrollment Management Plan Review Client's current retention policies & procedures Interviews with retention stakeholders Identify advisor hierarchy Scope critical Information needs Prepare and present Retention Alert Implementation Decision Document 25 Environments Build Establish case management procedures Test case management business rules and reports Build appropriate code flies Build advisor hierarchy and resource database records Test "My To Do List" functionality Build and test Communication Management tracks 40 Client Production Readiness Review Retention Alert setup Confirm client procedures have been Implemented as expected Document necessary revisions Update Retention Alert Decision Document with revision decisions Implement revisions and confirm client readiness Provide training to named users based on client requirements 2S Post-Live Sustainment Plan post launch conferences to review progress Review processes & reports and make appropriate minor adjustments Analyze Retention Alert data and review results Provide recommendations for Improvements ~E.'!':~Retentlon Alert Action 10 Datatel's solution implements the Retention Alert software using the customer policies, procedures and standards. This solutlon focuses on enrollment management concerns by reducing Implementation time and placing more emphasis on improving retention outcomes. The consultants provide the Implementation setup and then train the users on the solution. Once in place the consultants analyze data tracked through Retention Alert and recommend opportunities for Improvement. Before a client can lmplement this package they must be live on R18 and WebAdvisor. The services included are intended to be delivered via remote offering to allow Oatatel to assign appropriate resources as needed, however the Implementation Preparation phase can support onsite hours for interviews and discoveries. Travel and expenses are billed separately. Contact Professional Services if there is a need to scope services and work for a client for less than the recommended 100 hours. The detail service days are estimates and are provided here for reference purposes. Caliege of the Desert March 21, 2011 Page 5 of 5 Unless noted differently in this contract, pricing Is valid until June 30, No: C63:032111:05

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