Data Center Relocation Proposal

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1 Data Center Relocation Proposal Mike Salmans United Telephone Association, Inc McArtor Road Dodge City, KS February 16, 2006

2 Who we are The Computer Cure consists of four individuals: Jason Adkins, Nolan Banks, Doug Cure, and Brian Kirkland. Each individual is an Information Networking and Telecommunications major with an emphasis in Networking at Fort Hays State University. Qualifications Each team member has participated in the Cisco Academy program at Fort Hays State University and has extensive knowledge of computer networking. Several of the team members have first hand experience with computer networking jobs by working for various companies in the Information Technology field. Our Services The Computer Cure provides computer hardware and software support and network consulting services for businesses. We emphasize value to the customer in all situations and strive to support our customers with world-class service. Thank you for your interest in The Computer Cure network consulting services. We look forward to working with you on successful completion of this project. Sincerely, Doug Cure

3 Situation Appraisal United Telephone Association, Inc. is currently experiencing positive growing pains. In addition to operating as an Internet Service Provider, United has recently launched wireless internet and digital PCS mobile phone services. The new services have overwhelmed an already understaffed Information Technology (IT) department. This lack of human resources has led to crudely implemented server infrastructure spread out over different buildings. This has led to ineffective system monitoring and backup, in addition to poorly documented physical infrastructure. New equipment racks and power backup systems were purchased in June 2005, but have not been put into service due to a lack of time and resources within the IT department. The organization needs a redesigned and consolidated data center which will provide effective management, monitoring, backups, and physical documentation. Objectives Our objectives for this project include: Consolidating all network equipment to a new set of racks in a secure datacenter Reducing support costs by leveraging a single point of access to all essential network equipment Increasing remote manageability of servers Value to the organization The value to United Telephone Association, Inc. will include A reduction in support costs Easy network equipment access An organized cabling system, eliminating unnecessary cable traces Increased physical security Increased network uptime and availability

4 Methodology We will conduct on-site evaluations of the current data centers, and collect information on physical, environmental, and support needs of all equipment to be consolidated into the new data center. This information will be used by our team to prepare a relocation timeline which will detail the precise order to relocate systems with minimal network downtime and inconvenience. We will notify various vendors of our timeline for each relocation so the vendor can make manufacturer support available if needed. We will also conduct research on several pieces of equipment that will need to be purchased and installed as part of the relocation. This will include an IP-based KVM solution that will allow for remote access to all servers stored in the data center. A system to document all cable runs and track them electronically is necessary. In addition, layer two network switches will be required to connect all equipment and allow for fast backups. We will recommend a single combined solution for each of these tasks and if accepted will implement and test each as part of the datacenter relocation. Once everything is in place, we will conduct the datacenter relocation at a mutually agreeable time. We will provide the resources and manpower necessary to complete the project. Timeline Phase 1 Document and Research (February 16 March 6) February 16 Proposal Submitted February 24 On-site to document current equipment March 6 Quotes submitted to United for approval Phase 2 Order equipment and prepare (March 17 March 30) March 17 Equipment ordered and shipped to United

5 Phase 3 Complete Data center relocation (March 31- April 2) March 31 through April 1 On-site to prepare for data center relocation April 2 Data center relocation Phase 4 Project completion (April 3 May 12) April 30 Final report delivered May 12 Convocation Accountabilities Our accountability includes Adherence to agreed-on deadlines Progress reports United s accountability includes Provide availability of IT department staff Provision of all information having a bearing on the project Payment in conformance with the terms below Provide a technician(s) to be on hand during the data center relocation Our joint accountabilities will include the following We will alert each other of anything we learn that may materially affect the success of the project. We will respect each other s confidentiality and proprietary materials and approaches. We will achieve reasonable accommodation for conflicts, unforeseen events, and other priorities.

6 Budget The budget for this project will be determined as part of the proposal, but it estimated to be approximately $55,000. IP-based KVM solution - $10,000 Six 24-port Gigabit switches with Fiber MDA Adapters - $40,000 Cable labeling system - $2,000 Consulting fees - $3,000 Terms and Conditions Fees o The fee for the proposed project is $3,000 Payment terms o A 50 percent deposit is required to commence work, with the balance due upon project completion o Please make checks payable to Nolan Banks Expenses o All of our expenses, with the exception of equipment to be purchased by United, are included in the fees for this project. Your deposit, in the absence of your signature below, also will indicate acceptance of this project and the terms and conditions as stated herein. Acceptance Your signature below indicates acceptance of the terms of this proposal. For The Computer Cure: Doug Cure Date: For United Telephone Association, Inc.: Mike Salmans IT Manager Date:

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