Florida Gulf Coast University. Spring, 2016 MAN 3320: EMPLOYEE STAFFING

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1 Florida Gulf Coast University Spring, 2016 MAN 3320: EMPLOYEE STAFFING Dr. Monika Renard, PhD, MBA, BBA, BS* Professor, Department of Management Past Chief Negotiator & President, UFF FGCU Harvard trained negotiation specialist * PhD Human Resources, Organizational Behavior, & Research Methods; MBA Finance; BBA Economics; BS Psychology Office: Lutgert Hall 3351 Phone: Office Hours: MWF 1 3 pm And other times by appt. CRN Course Title Days Times Location MAN 3320 Employee Staffing, 3 cr. hrs. Class: MWF, 11 11:50 am, LH 1204 Exam: F, 10 am 12:15 pm, LH 1204 CONTACT WITH DR. RENARD: The best way to contact me is through via Canvas. I will try to get back with you within 24 hours. You must check your FGCU to receive my s. Although I try to, I may not be able to respond to s on the weekend. So if you need a quick response, please send me your questions during the week. COURSE DESCRIPTION: This course provides students with a detailed overview of the staffing activities performed by organizations. It examines selection from the process of determining what type of employees are needed by the organization, when they are needed, generating a pool of qualified candidates, selecting the "best" candidate, to making a successful offer. Also includes evaluation of an organization's staffing policies and practices. Prerequisite: MAN 3301 Human Resource Management. REQUIRED TEXT: Phillips and Gully (2015). Strategic Staffing, 3 rd edition. Pearson. ISBN 13: LCOB Mission Statement The Lutgert College of Business provides a high quality, student centered learning environment to prepare students with the knowledge and skills needed to contribute to and take leading positions in business and society. Our faculties are devoted to teaching excellence, scholarship, and service that enhances our academic and business communities and we are dedicated to building partnerships that foster the economic growth of the southwest Florida region and beyond. LEARNING OBJECTIVES AND OUTCOMES/ASSESSMENT:

2 E LEARNING GOAL (EPCK) BBA Graduates will: Understand the business environment. LEARNING OBJECTIVE (Measurable Outcomes) BBA Graduates will: Demonstrate knowledge of ethical issues Demonstrate knowledge of global factors influencing business. Explain the importance of environmental responsibility. P Be effective problem solvers. Solve business problems using analytical tools. C K Be effective communicators Have interdisciplinary business knowledge. Deliver effective oral presentations. Prepare effective written reports. Understand main concepts & definitions in accounting, economics, finance, information systems, management, marketing, and operations management. Integrate knowledge across business disciplines Student Learning Outcomes in this class To further those objectives, upon completion of this course, the student should be able to: Course Learning Objectives Assessment E P C K Identify relevant social, ethical, & legal issues in staffing organizations, as they apply to employers in a business environment. Exams, quizzes, project, team evaluation Analyze issues and recommend solutions for strategic staffing problems in Exams, quizzes, project, case studies; Demonstrate competency in the use of on line resources for staffing purposes, team evaluation e.g., ONET, career websites, organization websites Show proficiency in writing a clear and concise staffing report using collegelevel standard English. Prepare oral reports that are clear and concise, including professional interviews for staffing. Demonstrate a knowledge of key strategic staffing concepts, models and literature; Apply the concepts, framework & techniques of strategic staffing to evaluate the staffing performance of organizations. Exams, quizzes, project, team evaluation Exams, quizzes, project, team evaluation ************************************************************************************ COURSE GRADING: ITEM POINTS..... Grading: Exam 1, 2 AND 175 points each 525 A = % Quizzes (Best 10) 5 points each 50 A = % Case, Parts 1, 2, & 3 (100 points each) 300 B+ = % Peer Evaluation for Case 25 B = % Homework (Best 10) 5 points each 50 B = % Company Analysis Presentation 50 C+ = % C = % TOTAL 1000 D = %

3 F = less than 60% COURSE REQUIREMENTS DESCRIBED: Exams There will be three exams in this course; they will be NON cumulative and made up of approximately 60 multiplechoice questions. You will need to bring Scantron sheets and pencils for the exams. The exams will cover the book, lectures, slides, videos, presentations, and handouts. I am willing to give make up exams, if necessary. However, makeups may be of short essay format and are given and graded at my convenience. Quizzes (Best 10) There will be many short quizzes. TEN will be counted toward your grade. Since I drop some, there are NO make ups on quizzes. Comprehensive Strategic Staffing Case, Parts 1, 2, and 3. You will be randomly assigned to groups of 3 4 people to complete the comprehensive case provided in the Appendix of your textbook. (You may change your group assignment if done by the third week of class). The case gives an example of a company in need of advice on how to develop a strategic staffing plan. You will help the company by analyzing their issues and recommending solutions associated with each chapter of the text. You will prepare three written Case Reports, each worth 50 points. Part 1 of the Case incorporates issues identified for chapters 1 5; Part 2 includes chapters 6 10; and Part 3 includes chapters plus final revisions of Parts 1 & 2. Each part should be up to 10 pages typed double spaced using excellent college level composition, spelling, and grammar. In addition, Part 3 must have a cover, a table of contents, a one page executive summary, and be in a folder or ring binder. Team Participation and Peer Evaluation of Cases Your team members NEED YOUR HELP your thoughts and ideas, your effort and work, and your participation and encouragement to complete the assignment well. To assure that group work is distributed and performed fairly, you will grade each of your team members and they will grade you as well, using the form available on Canvas. This evaluation must be submitted on Canvas by the date Part 3 of the Case is due in class. If you do not turn in a peer evaluation, you will receive a 0 for your own evaluation and the other people in the team will receive full credit as their grade from you. Please see How to Deal With a Non Cooperating Team Member on Canvas, if you have any problems with team members, including how to fire one or how to resign from a team. Homework There will be many homework assignments, each worth 5 points. Please submit the homework on CANVAS, and bring a copy in to class to refer to. I will count the best 10 toward your grade. Company Analysis Presentation Throughout the term, each group (or individual, if you wish) will be responsible to present information about the staffing practices of one company of interest to you. The presentation should be up to 10 minutes long and include at least 5 slides. Please submit the slides on Canvas by the day that you will give the presentation. Get Out of Trouble Card All work is due when assigned; no late work will be accepted. However, you will each receive a Get out of Trouble card that will allow you to hand in an assignment that is late or to redo one assignment. These are non transferable. COURSE POLICIES Attendance I expect you to attend ALL scheduled classes (P=present). However, I understand that sometimes things come up that prevent your attendance, such as illness, job search, athletics, etc. Therefore, you may have THREE free absences (A=absent), no note or excuse is required. After that I will deduct 10 points for each absence from your total points.

4 Also, absences will adversely affect your grade regardless of grades on your other work. (Makeup assignments are available for additional absences, if for an approved reason.) If you should come in to class after I have taken attendance, it is YOUR responsibility to assure that you are marked in tardy by the next class, so that you will not be penalized for being absent. THREE tardies count as one absence. PLEASE CHECK MY RECORDS OF ATTENDANCE ON CANVAS AND CORRECT ME, IF NECESSARY, BY THE NEXT CLASS DAY. Classroom Etiquette Please help me establish and maintain an atmosphere that is conducive to all students learning. LAPTOPS, IPADS/ANDROIDS, OR CELL PHONES MAY BE USED IN CLASS ONLY FOR CLASS RELATED WORK. Avoid engaging in disruptive acts during class: talking to a neighbor, reading material other than our course material, playing video or other games, sleeping, etc. Avoid engaging in inappropriate conduct, such as any act that interferes with a fellow students ability to learn, the professor s ability to conduct class, with the classroom environment, etc. Civil discourse is required. Students must be respectful of the opinions of others. Students are free to disagree with fellow students or the professor or if it is done in a respectful manner. NOTE: use the ABC method Actively listen= repeat the meaning of the person s statement; Be positive=say something that you agree with first; Cite your different experience=say how you see the situation. Remediation. If you are asked to leave the class because of your classroom etiquette, you will be marked as absent for the entire class. You will be welcomed back for future classes as long as the disruptive behavior does not reoccur. Please note: For each credit hour of a class, students are expected to spend one hour in class PLUS an average of two hours preparing outside of class each week. have read the material prior to class Preparation and Participation As the boss of an organization you would expect your managers to be at work every day, be prepared, work hard, do what is necessary, and give excellent results. That s what I expect from you in this class. I expect you to be prepared for class. This means that you: Have read the material planned for the day Have completed any preparatory exercises Are ready to discuss and work with the material planned for that day University Statements Administrative Drop For Attendance. As per university policy, an instructor who informs students about the necessity of attendance may request the Registrar to drop the student from the class for lack of attendance. This is the required written notice about attendance. Any student who misses the equivalent of more than three weeks* will be administratively dropped from this course by the instructor. (*Equivalent means: *3 times for a one day a week class, 6 times for a two day a week class, or 9 times for a 3 day a week class.) For Financial. Students who are dropped from this course by the university for non payment of tuition and/or fees are still responsible for completing all course activities and assignments by the deadlines stated in the course syllabus, associated handouts, and announcements in class while they work on reinstatement to this course. Academic Behavior Standards and Academic Dishonesty

5 All students are expected to demonstrate honesty in their academic pursuits. The university policies regarding issues of honesty can be found in the FGCU Student Guidebook under the Student Code of Conduct and Policies and Procedures sections. All students are expected to study this document, which outlines their responsibilities and consequences for violations of the policy. The FGCU Student Guidebook is available online at Disability Accommodations Services Florida Gulf Coast University, in accordance with the Americans with Disabilities Act and the university s guiding principles, will provide classroom and academic accommodations to students with documented disabilities. If you need to request an accommodation in this class due to a disability, or you suspect that your academic performance is affected by a disability, please contact the Office of Adaptive Services. The Office of Adaptive Services is located in Howard Hall 137. The phone number is or TTY Student Observance of Religious Holidays All students at Florida Gulf Coast University have a right to expect that the University will reasonably accommodate their religious observances, practices, and beliefs. Students, upon prior notification to their instructors, shall be excused from class or other scheduled academic activity to observe a religious holy day of their faith. Students shall be permitted a reasonable amount of time to make up the material or activities covered in their absence. Students shall not be penalized due to absence from class or other scheduled academic activity because of religious observances. Where practicable, major examinations, major assignments, and University ceremonies will not be scheduled on a major religious holy day. A student who is to be excused from class for a religious observance is not required to provide a second party certification of the reason for the absence. Service Learning: Information on integrating service learning into the course and course syllabus is available online at Distance Learning: Information on distance learning courses is available online at Online Tutorials: Information on online tutorials to assist students is available online at (Links to an external site.) (Links to an external site.) Library Resources: Main page: (Links to an external site.) (Links to an external site.) Tutorials & Handouts: Research Guides: (Links to an external site.) (Links to an external site.) Faculty Support: Contact Us: (Links to an external site.) (Links to an external site.)the Center for Academic Achievement (CAA) offers academic support services for any FGCU student. The services are at no extra charge to students and include: peer tutoring, Supplemental Instruction, Student Success Workshops, and individualized academic coaching. If you would like to participate in or learn more about these services, please visit the CAA in Library 103. You may also the CAA at caa@fgcu.edu or call at (239) The CAA website is (Links to an external site.) (Links to an external site.). TENTATIVE SCHEDULE FALL 2015 STAFFING CLASS, MWF This planned schedule is subject to change. Any changes will be announced in class and on Canvas. An updated schedule will be posted on Canvas as necessary. The ellipsis means continue the discussion of the weekly topic

6 Day Date Topic Assignments WEEK 1 Course Overview W 1/6 Syllabus F 1/8 Staffing Overview WEEK 2 Strategic Staffing Read and Study Ch. 1 for this week M 1/11 W 1/13 F 1/15 WEEK 3 Business and Staffing Strategies Read and Study Ch. 2 for this week M 1/18 NO CLASS, MLK, Jr. DAY W 1/20 F 1/22 WEEK 4 The Legal Context Read and Study Ch. 3 for this week M 1/25 W 1/27 F 1/29 WEEK 5 Strategic Job analysis and Competency Modeling Read and Study Ch. 4 for this week M 2/1 W 2/3 F 2/5 WEEK 6 Forecasting and Planning Read and Study Ch. 5 for W&F M 2/8 EXAM 1. W 2/10 F 2/12 WEEK 7 Sourcing: Identifying Recruits Read and Study Ch. 6 M 2/15 Forecasting and Planning, continued CASE PART 1 PAPER IS DUE W 2/17 Sourcing: Identifying Recruits F 2/19 WEEK 8 Sourcing: Identifying Recruits Read and Study Ch. 6, continued M 2/22 W 2/24 F 2/26 WEEK 9 Recruiting Read and Study Ch. 6, continued M 2/29 W 3/2 F 3/4 WEEK 10 SPRING BREAK, NO CLASS M Sa 3/7 13 WEEK 11 Measurement Read and Study Ch. 8 M 3/14

7 W 3/16 F 3/18 WEEK 12 Assessing External Candidates Read and Study Ch. 9 M 3/21 EXAM 2 W 3/23 F 3/25 WEEK 13 Assessing Internal Candidates Read and Study Ch. 10 M 3/28 CASE PART 2 PAPER IS DUE W 3/30 F 4/1 WEEK 14 Choosing and Hiring Candidates Read and Study Ch. 11 M 4/4 W 4/6 F 4/8 WEEK 15 Managing Workforce Flow Read and Study Ch. 12 M 4/11 W 4/13 F 4/15 WEEK 16 Staffing System Evaluation and Technology Read and Study Ch. 13 M 4/18 W 4/20 F 4/22 LAST CLASS CASE PART 3 IS DUE WEEK 17 FINAL EXAM: F 4/29 10 am - 12:15 pm. LH 1204