Emerging Trends in Fraud Analytics:

Transcription

1 Global Risk Advisory Services Emerging Trends in Fraud Analytics: Accounting for Words Text Analytics is a promising new forensic technique for the investigator 4 th Annual Text Analytics Summit Vincent Walden, CFE, CPA Pavan Jankiraman, CFE 2008 Ernst & Young LLP. All rights reserved. For Internal Use Within E&Y Only; Not for Distribution to Clients.

2 Topics About Unstructured (Text) Data Text Analytics Defined Practical Applications Proposed Methodology Risk Advisory Services 1

3 About Unstructured (Text) Data Risk Advisory Services 2

4 Data: Electronically Stored Information ( ESI ) Structured Databases Accounting Systems / GL CRM Numbers-Based Unstructured Documents Presentations & Graphics Text-Based Risk Advisory Services 3

5 ESI in Today s Organization Text Graphics CRM Databases Accounting Systems Spreadsheets 80% Unstructured Data Presentations Source: Gartner Research 20% 80% Risk Advisory Services 4

6 Risk Considerations Brand or reputation damage due to leak of unstructured data Legal implications as a result of a data breach containing customer information Personal Data Privacy & Security Act and the Notification of Risk to Personal Data Act Increased risk of legal exposure due to discovery Federal Rules of Civil Procedures (ediscovery) Loss or misuse of confidential or trade secret data due to inappropriate protection Risk Advisory Services 5

7 How Important is Text? O.K. let s review what you didn t know and when you didn t know it. Risk Advisory Services 6

8 Text Analytics Defined Risk Advisory Services 7

9 Text Analytics: Tools & technologies that seek to identify, classify and parse words in electronic documents. Native (original electronic) documents Scanned (including paper) documents Text Analytics Cataloguing Indexing Filtering Audit Trail Central Repository Risk Advisory Services 8 Analysis & Reports

10 Practical Applications Risk Advisory Services 9

11 Practical Applications Pro-Active Fraud Detection FCPA Mergers & Acquisitions Transaction Due Diligence Identification of High Risk Departments Journal Entry Analysis Cost Accounting Data Repository Audits / Compliance Testing Risk Advisory Services 10

12 Data Repository Audits / Compliance Testing Create rules from ERM Policies and Procedures Enterprise Records Management Policies & Procedures Remediation CLASSIFICATION CATEGORIES Test Categories With Text Analytics Environment Retention Policy Legal Retention Policy Accounting Retention Policy Human Resources Retention Policy Engineering Retention Policy Determine Root Cause Identify Data Categorized Incorrectly Risk Advisory Services 11

13 Proposed Methodology & Analytics Risk Advisory Services 12

14 Text Analytics Methodology Step 1: Step 2: Step 3: Step 4: Step 5: Assess Key Business Risks & Co-Develop Expectations Identify & Collect Key Custodian Data Sources Process Text Data & Stage for Analysis Conduct Online Review of Text Communicate Results Week: One - Two Three Four Five Risk Advisory Services 13

15 Text Analytics Methodology Step 1: Step 2: Step 3: Step 4: Step 5: Assess Key Business Risks & Co-Develop Expectations Identify & Collect Key Custodian Data Sources Process Text Data & Stage for Analysis Conduct Online Review of Text Communicate Results Week: One - Two Three Four Five Risk Advisory Services 14

16 Risk Assessment Heat Map Prioritize by: Likelihood of Occurrence Business Impact Risk Advisory Services 15

17 Text Analytics Methodology Step 1: Step 2: Step 3: Step 4: Step 5: Assess Key Business Risks & Co-Develop Expectations Identify & Collect Key Custodian Data Sources Process Text Data & Stage for Analysis Conduct Online Review of Text Communicate Results Week: One - Two Three Four Five Risk Advisory Services 16

18 Identify Key Data Sources Drill Down Risk Advisory Services 17

19 Text Analytics Methodology Step 1: Step 2: Step 3: Step 4: Step 5: Assess Key Business Risks & Co-Develop Expectations Identify & Collect Key Custodian Data Sources Process Text Data & Stage for Analysis Conduct Online Review of Text Communicate Results Week: One - Two Three Four Five Risk Advisory Services 18

20 Text Analytics Methodology Step 1: Step 2: Step 3: Step 4: Step 5: Assess Key Business Risks & Co-Develop Expectations Identify & Collect Key Custodian Data Sources Process Text Data & Stage for Analysis Conduct Online Review of Text Communicate Results Week: One - Two Three Four Five Risk Advisory Services 19

21 Text Analytics Identifies the Who, What & When WHO? WHAT? WHEN? Risk Advisory Services 20

22 Text Analytics Identifies the Who, What & When WHO? WHAT? WHEN? Risk Advisory Services 21

23 Who is Communicating With Whom? Who is communicating with whom the most? Risk Advisory Services 22 Who is Joe talking to related to a particular subject matter?

24 Sentiment Analysis Sentiment by Concept Sentiment by Keyword and Person Risk Advisory Services 23

25 Text Analytics Identifies the Who, What & When WHO? WHAT? WHEN? Risk Advisory Services 24

26 What is Being Communicated? Term frequency within the data. Entity Extraction: Top dollar amounts, people, places, names, phone numbers, etc. Risk Advisory Services 25

27 What is Being Communicated? Real life example of clustering for an FCPA investigation Risk Advisory Services 26

28 What is Being Communicated? Real life example of clustering for an FCPA investigation Risk Advisory Services 27

29 What is Being Communicated? List of Key Concepts Frequency of Key Concepts Mentioned In Risk Advisory Services 28

30 More Like This ML Select interesting content Pull back similar documents More Like This Risk Advisory Services 29

31 Text Analytics Identifies the Who, What & When WHO? WHAT? WHEN? Risk Advisory Services 30

32 When are Key Communications Occurring Communication frequency by topic and/or individuals Risk Advisory Services 31

33 Text Analytics Methodology Step 1: Step 2: Step 3: Step 4: Step 5: Assess Key Business Risks & Co-Develop Expectations Identify & Collect Key Custodian Data Sources Process Text Data & Stage for Analysis Conduct Online Review of Text Communicate Results Week: One - Two Three Four Five Risk Advisory Services 32

34 Don t Let This Happen To You Still, I think we can all take some pride in being one of the signature bankruptcies of our time. Risk Advisory Services 33

35 Questions & Answers Vincent Walden ERNST & YOUNG LLP Ernst & Young All Rights Reserved. Ernst & Young is a registered trademark.