ELECTRONIC SIGNATURES

Transcription

1 ELECTRONIC SIGNATURES Simple Secure Efficient Ecological powered by

2 // Electronic Signature of Documents The solution provided by Glintt allows the dematerialisation of contractual acts, forms, agreements or other types of documents that require signatures. The software used as a basis for the solution ensures the interoperability with different devices (ipad, tablets android or signature pads) and the integration with the existing systems in the organisations. HIGHER PRODUCTIVITY RESOURCE SAVINGS PAPER REDUCTION HIGHER CUSTOMER SATISFACTION Automatic filling in data of the forms Faster access to documents Greater Speed regarding the attendance Paper Printers Consumables Transportation of documents Physical Archive Replacing Paper by Electronic Forms (PDF) Dematerialisation of the signature process Higher speed in making transactions, avoiding the waiting times regarding the printing, scanning and sending documents by conventional mail.

3 // To Whom? > Banking In processes regarding opening an account, withdrawals, credit processes, transfers, take-up of products and validation of permissions. > Insurance Easiness in contracting, submitting supporting documents and in the claims management. > Telecommunications All the formal processes of contracting and subscribing services. > Retail Remove paper in all tasks from the production until the distribution. > Health For the handling of prescriptions, in the operational documentation and in the patients clinical information. > Public Administration For processes regarding the validation of documentation, reception and acceptance of notifications, among others. > Any organisation Where there s treatment of documents or contracts and the need to categorise them, sign them, archived them or simply share them with other entities or individuals.

4 // Traditional Contracting Process Sending the Form to the Desk Fill in the paper Form Printing Presenting the Document to the Customer for review The Customer signs the paper Document Scanning the Document (OCR/ICR) Contract Validation and Checking Indexation and Digital Archive Dead File or Paper destruction // GLINTT Process Auto fill in of the fields from the PDF Form Presenting the Doc. on Screen / Tablet for the Customer to validate The Customer signs the doc. on a Signing Pad / Tablet Contract Validation and Checking Digital Archive of the Contract // GLINTT Value Reduction of Costs Eco-sustainable Faster Easier to Use Safer More Efficient

5 // Main Features of the Solution Electronic Signatures in agencies / shops Easy use of devices that capture signatures and the possibility to choose different equipment. Using the device display as an advertising channel (videos, photos) when it is on inactive mode. Support for ipad, Android and Windows RT tablets. Support for Citrix and Windows Terminal Services. Possibility to check signatures in real time. It allows the simultaneous interaction and the entry of independent data between operator and customer. The "preview" window allows the operator to visualize what s happening in the customer s screen and to help if needed. Sending documents to be signed by external recipients The subscribers receive an with a link to access the document. Follow the link. It s possible to revise, complete data and print the document. Optionally, to increase the security of the transaction, the customer receives a PIN code by SMS or . The customer signs the document by using his smartphone, tablet or through any web browser. Mobility on the Collection of Signatures Capturing handwritten signatures on different mobile devices (signature pads, smartphones and tablets). Experience of natural signature identical to the signature process with paper and pen. Possibility to browse and analyse documents with several pages before signing them. Possibility to attach other documents requested on the contracting process.

6 // Principais Main Features Características of the Solution: da Solução: Software Software Defining the Activities Flows Definição de Fluxos de Atividades Defining Definição the de fields campos and e the ordem order das of assinaturas signatures to a recolher; collect; Configuration Configuração of do the workflow information da workflow: informação: Management Gestão de documentos of the attached anexos documents exigidos pelo required ato contratual. by the contractual act. Collecting Signatures and Data from the Recolha de Assinaturas e Dados do Contratante Contractor Recolha de Assinatura Manuscrita - compatível Collecting com diferentes the Handwritten dispositivos Signature e fabricantes; - compatible with Recolha different de Assinatura devices and Digital manufacturers; do Cartão do Collecting Cidadão (mediante the Digital introdução Signature de from PIN) the e/ou Citizen dados Card (by públicos introducing do cartão. the PIN code) and/or public data of the card. Automatic Filling in Forms Preenchimento Automático de Formulários Definição Defining the de fields campos of automatic de preenchimento filling in according automático the gathered de acordo data; com os dados recolhidos; Simplificação Simplify the communication dos processos de processes comunicação and the e iteração interaction com with o cliente. the customer. Secure Register of Signatures Registo Seguro de Assinaturas Processing of signatures capture, including biometric Processamento da captura de assinaturas incluindo os or digital data (CC); Put time stamps in the signature dados biométricas ou digitais (CC); Colocação de selos and in the document which is blocked for change; temporais na assinatura e no documento ficando Log for the purposes of signature audit (ex.: bloqueado para alteração; Log para efeitos de auditoria Click2Sign). da assinatura (exº Click2Sign). Adoção Adopt standard de PDF and e PDF/A Conversão Convert all de the toda documentation a documentação received recebida and e produzida, produced, whatever independentemente the source is. da fonte. Create authentication profiles Criação de perfis de autenticação No At the momento time of da the assinatura signature, pode its authenticity ser verificada might be verified a sua autenticidade, without the need sem to make it necessidade in a separate de proceeding. o fazer num processo separado. Validation of revocation lists (CC) Validação das listas de revogação (CC) Validation at the time of the card against the Validação na hora do cartão contra a lista revogadora revoking list of the entity that authenticates the da entidade certificadora do CC, Identificando CC, identifying the potential anomalous situations potenciais situações anómalas relativamente ao regarding the document status. estado do documento. Forensic Analysis of Signatures Análise Forense de Assinaturas Ferramentas Tools for experts para that especialistas allow the que biometric permitem a forensic análise analysis forense of biométrica a handwritten de uma signature. assinatura manuscrita.

7 // Main Features of the Solution: Devices/Hardware As far as the equipment are concerned, a typical scenario in procedural terms requires the capture of documents, reading and accepting the documents and their signature. That acceptance or signature can be made in writing or by using a card for that purpose. The options usually considered rely on the following equipment that Glintt represents: Dispositivos Document Scanning de Digitalização Devices de Documentos Dispositivos Document reading de leitura devices documentos or devices ou of integrated de leitura e signature recolha de reading assinatura and integradas collection of signatures Dispositivos Devices for signature de recolha collection de assinatura or for ou card leitura reading de cartões

8 // // Eixos Valuede Creation Criação Axis de Valor Dematerialization Desmaterialização Operational Poupanças operacionais savings of the nas expenses despesas resulting decorrentes from dos the módulos treatment de tratamento paper modules: do papel: in its na print, sua in its physical impressão, archive no seu and arquivo in the físico manual e nos treatment processos processes de tratamento associated, manual even associados when they mesmo are quando centrally processed. processados centralmente. Cost Redução Reduction de Custos Procedural Poupanças processuais savings of the dos time tempos spent despendidos by each resource por cada and recurso for each e para opportunity cada oportunidade on the printing nos processes: processos impressão: archiving documents, arquivo de documentos, research, pesquisa, gather or recolha take up ou the retoma opportunity da oportunidade during its lifecycle. durante o seu ciclo de vida. User & Process Experience Criação Create new de novas opportunities oportunidades derived derivadas from the da simplification simplificação dos of processes, processos, from da desmaterialização their dos mesmos, dematerialization, do aumento from do the controlo increased e do control tempo de and reação reaction e da time simplificação and from dos the processos simplification de comunicação of communication e iteração processes com o as cliente. well as the interaction with the customer. Payback between entre 6 a 612 to meses. 12 months. Direct economy related to operational issues regarding the Economia direta associada a questões operacionais no handling and validation of the procedural requirements. manuseamento e validação dos requisitos processuais. Indirect Economia economy indireta related associada to time-to-cash. ao time-to-cash.

9 // ACTIVOBANK LAUNCHES A SOLUTION OF PROCESSES DEMATERIALIZATION WITH GLINTT ActivoBank launched a system that allows to open accounts through tablets made available on the bank branch offices by eliminating, in this manner, the need of the usual and until now inevitable sheets of paper. For now, the customers can sign the contract manually on the tablet provided by the bank, but in the future it will also be possible to use the digital certificate present in the Citizen Card, since this certificate is recognised by the Portuguese State as qualified digital signature. With this innovation, ActivoBank manages to obtain a higher efficiency and speed on opening an account, a high and automatic scanning of processes and an effective saving on paper and printings with the effects that it has on the environment. // DEMATERIALIZATION OF CONTRACTUAL ACTS FOR CETELEM Belonging to the BNP Paribas Group, the BNP Paribas Personal Finance, which operates under the commercial brand Cetelem, is an expert in the households financing. Glintt implemented a solution regarding the scanning and signature of Contracts that allows to dematerialize the process, from obtaining the customer s personal id data - through reading the public data from the Citizen Card- to the scanning of the evaluation documents, ending with the digital or electronic handwritten signing of the contract. This is a process that offers the Customer a comfortable and innovative experience with additional security, benefiting from the most recent technological developments and allowing as well of a substantial improvement regarding the quality of service offered to Customers and Partners. In addition to the immediate benefits in the customer service, the dematerialization brings important gains in terms of costs, productivity, security and environmental responsibility.

10 Glintt - Global Intelligent Technologies is one of the biggest technological European companies and is listed on NYSE Euronext Lisbon. It counts with more than 1300 professionals, having annual results above 80M in With its headquarters in Portugal, Glintt operates directly and through its subsidiaries in Europe, America and Africa, being endowed with distinct competences and focused on the financial services, health and telecommunications sectors. Glintt is prepared to develop complex solution for companies that operate in an international and highly competitive environment. It promotes Imagination, Innovation and the competences needed for the development of solutions. SEDE PORTUGAL Beloura Office Park, Edf.10 - Quinta da Beloura Sintra Tel: Fax: ESPAÑA Av. Alfonso XIII, nº Madrid Tel: Fax: ANGOLA Rua Cordeiro da Mata, nº14 - Maianga Luanda Tel: Fax: POLSKA Al. Niepodleglosci 69, 1st Floor Warsaw Tel: glinttpolska@glintt.com BRASIL Alameda dos Maracatins, º Andar - Conjunto 1403, CEP Moema São Paulo Cel: (+55) (11) This document is the exclusive property of Glintt Global Intelligent Technologies, S.A. It must not be changed or used for any purpose other than the previously agreed and without having the company s prior permission for that.