Introducing our Chair for the Forum...

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1 HEALTHCARE STRATEGY FORUM Introducing our Chair for the Forum... EMPOWER AUTOMATE INNOVATE CARDEN PARK COUNTRY HOTEL, CHESHIRE 11th & 12th OCTOBER 2016 Patricia Miller Dorset County Hospital NHS SPEAKERS Samantha Jones Director - New Care Models Programme- Five Year Forward View NHS England Tracey Thrift Assistant Director of IT United Lincolnshire Hospital NHS Trust Geoff Lavelle CCIO Tameside Hospital NHS Zafar Chaudry Chief Information Officer Cambridge University Hospitals NHS FT Scott Durairaj Head of Patient Experience: Mental Health and Learning Disability NHS England James Freed Chief Information Officer Health Education England Steve Grange Director of Business and Commercial Development South Staffordshire and Shropshire Healthcare NHS FT Chris Gregory Head of IM&T Projects and Programmes Northamptonshire Healthcare NHS FT/LGSS Sue Jacques County Durham and Darlington NHS Trisha Bain Chief Quality Officer Medway NHS Richard Walker Head of Information Betsi Cadwaladr University Health Board Dave Smith Assistant Director for IT Bridgewater Community Healthcare NHS For more information on our speakers go to

2 HEALTHCARE STRATEGY FORUM EMPOWER AUTOMATE INNOVATE CARDEN PARK COUNTRY HOTEL, CHESHIRE 11th & 12th OCTOBER 2016 MAIN THEMES Electronic Patient Records Data Sharing/Joint up Services Data Quality Mobile Working Integration of Health and Social care Mental Health Digital Transformation Working Together Effectively EVENT AGENDA DAY ONE 08:00-08:30 Registration and Networking Reception 08:30-08:40 Chair s Opening Remarks Patricia Miller Dorset County Hospital NHS 08:40-09:00 Integrated Care and Accountable Care Partnership OPENING KEYNOTE Patricia Miller Dorset County Hospital NHS Dorset as a county faces a number of challenges over the next five years. There is a mix of urban and rural geography. Over one third of its population is of retirement age. A significant proportion of the health spend is on patients with high to moderate needs, dealing with multiple long term conditions. An in year deficit of over 220m is predicted, the difference between the CCG and SCG anticipated budget and the funding required should demand continue to rise at the current level. 18 months ago Dorset CCG and its partner provider organisations across health and social, embarked on a system wide review of service provision. The aim of the review was to produce a model for Dorset that would deliver services that offer sustainability, in terms of quality, workforce and finance. In West Dorset, where geography is principally rural, partners have come together to design an integrated community services model. Once implementation commences, the next logical step is the development of an accountable care partnership. This presentation describes West Dorset s journey to integration.

3 09:00-09:20 Parity of esteem and forming NHS strategy in a commercial landscape Steve Grange Director of Business and Commercial Development South Staffordshire and Shropshire Healthcare NHS FT This session covers the importance of Parity of Esteem including an exploration on how this can be deployed from policy to practice. The session will also include elements of how strategy is influenced by this agenda and how organisations (in particular Mental Health and Learning Disability Trusts) have responded in the development of strategy to be successful in an increasing commercial landscape. The second element of the session will focus on some practical examples of where this approach has delivered gains through partnership and new ways of working including innovations in responding to commissioning needs and supporting repatriation. 09:20-09:40 Solution Provider Case Study 09:40-10:00 Engagement and Effective communication Tracey Thrift Assistant Director of IT United Lincolnshire Hospital Trust An ambitious and innovative approach to using informatics technologies is needed to underpin the delivery of our strategic business, clinical and service objectives. At the United Lincolnshire Hospitals NHS Trust our Digital Strategy aims to be led by patients, business and clinical needs and not by IT systems. The Trust recognises that it will not be possible to deliver the highest quality of compassionate care without investment in informatics technology to transform clinical services. These technologies are needed to enable more efficient and effective clinical decisions that will improve the patient experience, improve the quality of patient safety and care, reduce clinical risk and improve organisational efficiency. Linking best of breed solutions to a clinical portal, supporting both health and social care services across Lincolnshire, this session we will discuss progress to date and the plans to deliver the remaining elements of the strategy. 10:05-10:25 Solution Provider Case Study - Stream 1/2/3/4 10:25-10:40 Coffee & Networking Break

4 10:40-11:00 The Digital Maturity Assessment moving forward, what should our Hospital do next?? Geoff Lavelle CCIO Tameside Hospital NHS Foundation Trust The Digital Maturity Assessment measures the extent to which healthcare services in England are supported by the effective use of digital technology. It will help identify key strengths and gaps in healthcare providers provision of digital services at the point of care and offer an initial view of the current baseline position across the country. For Tameside Hospital NHS, this assessment helps us plan our strategy going forward and helps us reach a paperless environment for But, how should we use this assessment? How has this assessment helped us in planning our strategy? The presentation will provide insight into how we have used the information to make us more digitally mature and plan our future digital care for our patients. 11:00-11:20 Solution Provider Case Study 11:25-11:45 Solution Provider Case Study - Stream 1/2/3/4 11:50-12:10 What Healthcare CIOs Can Learn From EPR Implementations: The Cambridge Project A significant amount of EPR implementations have been completed globally. EPR s remain on the top 10 technology priorities for This session focuses on the lessons learnt from the successful EPR implementation at Cambridge University Hospitals; the benefits sought and the observed change and adoption experiences. This session will also discuss the observations and assessments of environmental factors that influence or obstruct EPR implementation. Zafar Chaudry Chief Information Officer Cambridge University Hospitals NHS FT 12:10-12:30 Solution Provider Case Study

5 12:40-13:35 Group 1 P2P Connect 121 Speed Networking 12:40-13:35 Group 2 - Group Discussion NHS Quality Checkers: A new way of thinking about quality We will be looking at the challenges of measuring effectively and actively responding to NHS care received by people with a learning disability. Focussing on a national research based learning disability co-designed project that is aimed at improving access, experience and outcomes for the 1.2million people with learning disabilities in all health settings. Scott Durairaj Head of Patient Experience: Mental Health and Learning Disability NHS England 13:35-14:30 Networking Lunch 14:35-15:30 Group 2 P2P Connect 121 Speed Networking 14:35-15:30 Group 1 - Group Discussion NHS Quality Checkers: A new way of thinking about quality We will be looking at the challenges of measuring effectively and actively responding to NHS care received by people with a learning disability. Focussing on a national research based learning disability co-designed project that is aimed at improving access, experience and outcomes for the 1.2million people with learning disabilities in all health settings. Scott Durairaj Head of Patient Experience: Mental Health and Learning Disability NHS England

6 15:30-15:45 Coffee & Networking Break 15:45-16:15 Business Meetings 16:15-16:45 Panel Session Parity of esteem and forming NHS strategy in a commercial landscape Samantha Jones Director- New Care Models Programme- Five Year Forward View NHS England Chris Gregory Head of IM&T Projects and Programmes Northamptonshire Healthcare NHS / LGSS Sue Jacques County Durham and Darlington NHS Foundation Trust This panel session will give you a unique opportunity to have an interactive discussion with key leaders from Healthcare Trusts who will be demonstrating the use of ambitious and innovative approaches to efficiently deliver integrated Health and Social care across multiple organisations. The session will cover how Informatics can improve the integration within Health and Social care, how to make limited resources go further and how to get better outcomes for service users and patients; improving people s experience of health, care and support. 16:50-17:10 Solution Provider - Stream 1/2/3/4 17:15-18:45 Business Meetings

7 18:45-19:05 The continuous improvement of your organisation - your duty James Freed Chief Information Officer Health Education England CLOSING KEYNOTE In our private lives the vast majority of us use technology every day to help us get things done, but professionally it is a very different matter. Informatics is poorly understood and often poorly championed in health and care organisations. This talk will explore the role of the informatician, at all levels, from coder to CIO, in reversing this situation. It will highlight the central support, through the National Information Board, for the development of a profession in health informatics, and the tools and services required (and in some cases provided) to informaticians to help their organisations be as good as they can be. In particular the session will explore the levers to influence the leadership cadre in organisations (most notably the board) as well as supporting informaticians and influencing professional bodies and groups such as the RCN, NMC or AoMRC to help upskill the whole workforce in informatics. 19:05-19:20 Coffee & Networking Break - Day 1 Close 20:15-20:30 Cocktail Reception 20:30-22:30 Networking Dinner

8 DAY 2 08:15-08:30 Coffee & Networking Break 08:30-08:50 Working together Effectively OPENING KEYNOTE With the finalisations of the Specialist Training Programme (STP), we need to take a look at how we can work together as an economy, working differently and collaboratively. Sue Jacques, Chief executive of County Durham and Darlington NHS will take a look at what this means for the NHS over the next 5 years, and where services will re configure. From a regulatory point of view, we are monitored and regulated as individuals, so how do we make an STP work really effectively? Sue Jacques County Durham and Darlington NHS Foundation Trust 08:50-09:10 Medway s Journey Trisha Bain has one of the first Chief Quality Officer roles within the NHS. With a close relationship with the Medical Director and Chief Nurse, Trisha s role involves systems, processes and information to support the clinical quality agenda. This presentation will follow the journey Medway has taken and the unique issues that have been dealt with. What they have learnt along the way, and how movement to a collaborative approach has been key. Trisha Bain Chief Quality Officer Medway NHS 09:10-09:30 One system Chris Gregory Head of IM&T Projects and Programmes Northamptonshire Healthcare NHS / LGSS In 2015 LGSS, a shared service operating across the East Midlands and East Anglia supported Northamptonshire Healthcare NHS in going live with TPP s SystmOne Mental Health system. In a county that already boasted an overwhelming prevalence of SystmOne in both the GP and community physical health spheres the use of the system for mental health offered exciting opportunities for data sharing promising a more-joined up service for clinicians and a safer and more efficient service for patients. This presentation discusses the project that delivered this major change, the decision to opt for a big bang go-live with over 1500 staff beginning to use the system on its first day of operation and how this was supported, the interactions between LGSS and TPP in ensuring the process was as smooth as possible and the benefits being reaped by clinicians as a result of the change.

9 09:30-09:50 Solution Provider Case Study 09:55-10:15 Solution Provider - Stream 1/2/3/4 10:15-10:30 Coffee & Networking Break 10:30-12:00 Business Meetings 12:00-12:20 Mobile working Dave Smith, Assistant Director of Information Management and Technology will discuss the success of Bridgewater Community Healthcare s journey to full integrated digital care records and mobile access. Taking an in-depth look at how they have created a technology platform that works and allows access to patient records in any environment. Dave Smith Assistant Director for IT Bridgewater Community Healthcare NHS 12:20-12:40 Change agents and the challenges of data quality Richard Walker Head of Information Betsi Cadwaladr University Health Board CLOSING KEYNOTE Betsi Cadwaladr University Health Board is the largest health organisation in Wales, providing a full range of primary, community, mental health and acute hospital services for a population of around 676,000 people across North Wales. Richard Walker is the Head of Information Management Services. With a background in IT Management, Strategy and Technology innovation, Richard is a member of the Welsh Information Standards Board, Chair of Welsh Heads of Information, and a Fellow of the British Computer Society. Richard is passionate about data quality and real time information. His presentation will focus on how the health board is addressing theses challenges, enabling live data across primary and secondary care. He will also explain how his team have become change agents, implementing data driven tools to support patient care text and interactive voice appointment reminders, and real time alerting of vulnerable patients attending hospital. All of this while in the middle of a massive PAS replacement project, and no additional funding.

10 12:40-12:50 Chair s closing remarks 12:50-13:05 Coffee & Networking Break - Event Close 13:05-14:05 Lunch E: [email protected] T: