Welsh Health Informatics Professional Development Programme Career Framework Project Overview

Transcription

1 Welsh Health Informatics Professional Development Programme Career Framework Project Overview Jackie Barker Head of Health Informatics Professional Development Informing Healthcare

2 Who are health informatics professionals? Knowledge Management staff Information Management Staff Health Informatics Senior Managers & Directors Information & Communication (ICT) staff Health Records Staff Clinical Informatics Staff Health Informatics educators & trainers

3 Job titles (examples) Knowledge Management Information Management HI Senior Managers and Directors of Services Knowledge Managers including: Chief Knowledge Officer Knowledge Assistant Medical Knowledge Manager Library/Knowledge Services Manager Medical Health Knowledge Manager Knowledge Portal Manager Librarians including: Assistant Librarian Library Assistant Outreach Librarian Primary Care Librarian Trust Librarian Clinical Librarian Information Skills Trainer Knowledge Management Web Content Developers Patient Advice and Liaison Service Managers Information Analysts Business Analysts Data Quality Analysts Audit Facilitators Data Quality Facilitators Clinical Auditors Data Protection Manager Commissioning and Performance Manager Data Standards Manager Clinical Coders Clinical Coding Analysts Clinical Coding Managers Clinical Coding Trainers Information Management Trainers Directors of Information Directors of Health Informatics Directors of Information Technology Associate Directors of the above Chief Information Officer Head of Information Services Head of Informatics and Knowledge Management Services Senior Managers in IM, KM and ICT areas, i.e. they report directly to a Director. Health Informatics Education Training and Development Managers Chairs of StHAs, PCTs, LHBs (Wales only)

4 Clinical Informatics ICT Staff 1 Health Records Staff Many specialist practitioners are involved in aspects of clinical informatics. These include: Consultants Junior Doctors Nursing staff Allied health professionals Academic appointments Public health practitioners However, established job titles have been less forthcoming in this area. This is because many Clinical and other practitioners in this area will define themselves in other ways, because they already have formal career structures in their own speciality. For example, some GP's do a lot of clinical informatics work, on a part-time basis. ICT Business Manager ICT Delivery Manager System development Manager Voice and Data Networks manager ICT Security and Confidentiality Manager ICT Project Manager ICT Practitioners including: Web Designers Hardware and Software Engineers System developers Helpdesk support staff ICT systems Trainer Health Record Manager Health Record Clerk Ward Clerk Clinic Clerk Health Record Clerical Officer and Assistant Clerical Officer Patient Services Manager Patient Services Supervisor Patient Services Administrator

5 HIPDP Subspecialisms currently being used in Wales Knowledge management/library staff Clinical coders Health/medical records staff IT staff IT Trainers Project/programme Managers Clinical audit staff Information Governance staff Clinical Informaticians Information management staff IM&T Senior Managers R & D Managers

6 How many, and what categories? Based on the above data and weighting the responses from the seven Trusts based on bed numbers, the number of Informatics staff working in the NHS in Wales is approximately Using the actual data received and taking account of the different types of organisations, it could be estimated that of the total of 2740, there are: 1000 Health Records staff 700 ICT staff 350 Information Management staff, excluding Clinical Coders. In England a similar survey estimates about staff but bear in mind more services are outsourced Data is somewhat UNRELIABLE because we don t know who we are counting or which category they fit in!

7 Integrated HI Professional Development Programme Talent Management Standards Education Training CPD Identity & Community Recruitment Retention Career progression Workforce Planning Leadership Dev t A4C Job Eval /KSF Succession Planning HI National Occupational Standards UKCHIP Other professional standards Bursary Scheme Vocational Schemes Modular E&T products CPD Initiatives Community of Practice Body of Knowledge Professional Bodies UK HI Prof Dev t Bd Branding & Marketing

8 We delivered... HI-ProfILE branding HI-ProfILE Steering Group HI-ProfILE Portal HI-ProfILE Contacts Directory HI-ProfILE Events

9 In the first year we have delivered... Additional post of Health Informatics Development Manager 2 KSF workshops 1 Agenda for Change Workshop Numerous learning needs audit workshops ASSIST Survey 16 masters student bursaries awarded bursary scheme First ever Health Informatics management trainee in post

10 And there s more... e-learning Confidentiality toolkit delivered in partnership with confidentiality managers, Learning Industries, HSW, and NHS Wales e- learning Academy Health Informatics library service established in collaboration with NLIAH Established / built on relationships with professional bodies, Higher education, Skills for Health Scoping next steps

11

12 Expand Bursary provision Grow the community in size & richness More learning audits especially for IT and information management staff (6 December) Learning events to meet audit outcomes Supplement Gateway Trainee with in-service management trainees, more trainees for 2008 Implement Phase 2 of HI-ProfILE portal Learning catalogue Mapping to KSF Preferred qualifications & learning solutions More interactive space for specialities Careers & jobs

13 Why do we need a career framework? Information and IT tools will move increasingly centre stage Health informatics is a young discipline rapidly changing science and environment wide range of functions many levels of seniority no clear entry route no established career pathways does not yet display the attributes of a profession Lack of understanding/ agreement on what health informatics is No clear idea of current health informatics capacity or capability Patchy access to education & professional development programmes Core clinical applications overly reliant on key individuals Little coordination of recruitment, retention, workforce planning Organisations and individuals have identified a need!

14

15

16

17

18

19

20

21 The jargon National Occupational Standards consist of: Competences which define scope of practice Knowledge and skills required Performance measures Career framework Defines level Uses NOS in a practical way Offers the bigger picture for individuals and managers to plan careers, workforce Maps to other standards and to learning products

22 How does the Career framework help organisations Workforce planning Workforce modelling Workforce implications of service redesign Succession planning An example from Healthcare Scientists...

23 The Healthcare Scientist Example

24

25

26 Public health

27 How does it help an individual? Illustrates career opportunities Aids career planning Supports movement in all directions Provides a skills escalation concept based on competences Removes the silos and allows for open discussion of workforce

28 Which roles will be included in the framework? Knowledge Management staff Information Management Staff Health Informatics Senior Managers & Directors Information & Communication (ICT) staff Health Records Staff Clinical Informatics Staff Health Informatics educators & trainers However...

29 Scope Not all of these will be covered in detail immediately in this Project Overview with populated spotlight areas UK and sector wide application with Welsh and English NHS example roles At least 30 roles Roles identified in three areas A merging trust IM&T function (needed to support merger) National development team (using framework to support new developments and grow our own talent) English roles, possibly Strategic Health Authority But more in pipeline...

30 Inf Gov Mgr 6 AfC KSF UKCHIP Prof body Coding Mgr K&S Perf Acad Voc Exp Acad Voc Data Exp Quality Mgr 5

31 Information Governance Manager Coding Mgr Data quality Manager

32 Outputs A set of job roles mapped to competences Those job roles levelled to Skills for Health levels A catalogue of courses, qualifications and appropriate experiential learning mapped to the competences A number of tools and practical examples of the use of these to support individuals, employers and workforce planners A summary of potential uses of the framework highlighting potential benefits through practical examples and case studies

33 Advantages (Benefits) Meets strategic, organisational and individual expressed needs Supports individuals in managing career and development in a changing environment increasing job satisfaction Provides employers with a tool to support recruitment, retention, talent management Facilitates more systematic & effective education and development through skills escalation Provides a benchmarking tool within the Health Informatics family and beyond to other healthcare roles Places Health Informatics in the mainstream of healthcare Promotes professional identity and recognition Health Informatics workforce has the capability to deliver modernisation

34 Timings Jan 08 Feb 08 Mar 08 April Mapping competences to roles Levelling job roles to framework Education products mapped to roles/ competences Framework tools developed Framework, tools, & implementation plan integrated & published Launch, market & roll out

35 Some useful contacts UKCHIP BCS IEEE ASSIST CILIP IHRIM IHM Skills for Health Jackie Barker Sue Thomas Informing Healthcare Welsh Health Informatics Community HI-ProfILE Development Portal Physical Community Susan Thomas

36 Comments & questions