How To Manage A Mobile Device Safely
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1 Quali sono i rischi che derivano dall utilizzo del mobile e quali le precauzioni da prendere contro gli attacchi informatici. Nicola D Ottavio Security Sales Specialist 1
2 The required roadmap disclaimer This information is about pre-release software. Any unreleased update to the product or other planned modification is subject to ongoing evaluation by Symantec and therefore subject to change. This information is provided without warranty of any kind, express or implied. Customers who purchase Symantec products should make their purchase decision based upon features that are currently available. 2
3 Agenda Current and Future Trends in Mobile Mobile devices: risks using Key Enterprise Mobility Challenges Symantec Mobile Management 3
4 Current and Future Trends in Mobile 4
5 5
6 6
7 State of Enterprise Mobility Market Trends Personal mobile devices Diversity & dynamics Rich app platforms Security requirements Enterprise Services Mobile Strategy Network requirements Regulatory Applications compliance Enterprise IT requirements Business enablement Long-term planning 7
8 Adozione dei mobile devices L'utilizzo di mobile comporta comunque rischi associati: a problematiche di sicurezza protezione degli asset informativi aziendali obbliga la struttura IT e il management a ripensare criticamente tutti gli aspetti legati alla sicurezza per i device mobili a rivedere le applicazioni che su un tablet potrebbero garantire maggiore efficienza operativa e produttività personale. 8
9 Mobile devices: risks using 9
10 Rischi connessi all uso di PDA & Mobile device Furto/Smarrimento PDA/Mobile incustodito Intercettazione dati Perdita dati Codici malevoli Perdita strumento Info personali Dati/File corrotti Agenda/Rubrica Furto/Smarrimento Perdita dati su network aziendale (sincronizzazione) Perdita dati Segreti commerciali Vulnerabilità Network Aziendale Perdita produttività Informazioni clienti Responsabilità legali Configurazione network Carte di Credito / Informazioni bancarie 10
11 Alcuni suggerimenti... Virtual e-wallet MOBILE TIPS Users need to apply extra caution in downloading apps from alternative markets to mitigate the risk of downloading malicious, pirated or repackaged application Always download software updates Always use a strong password Download apps with discretion Exercise caution with links in SMS messages On public Wifinetworks, limit the use of s and social networking Window-shop only over shared networks Never enter credit card information on a site that begins with "http//:" Symantec Mobile Solutions 11
12 12
13 consumerizzazione dell IT 13
14 Key Enterprise Mobility Challenges 14
15 Key Enterprise Mobility Challenges Mobile Consumerization Endpoint Heterogeneity Application Management & Enterprise Integration Corporate data on personal devices raises security, liability and manageability issues How to allow these large number of devices to securely connect to the enterprise? Multiple mobile platforms with widely varying and ever changing capabilities and form factors; IT cannot have in-depth details about all platforms Point solutions make it difficult to enforce an overall corporate policy Mobile apps need to connect to enterprise backends and vice- versa; what is the framework to allow this communication? Enterprise IT has existing investments. How can they effect mobility? 15
16 How Symantec Helps Solve Enterprise Mobility Comprehensive management & security for all smartphones& tablets Embrace consumerization Secure any mobile device on the network Cross Platform Support Unified and scalable management of all platforms Manage all endpoints from a single solution Desktops/laptops Servers Mobile devices Endpoint Management Flexible platform for enterprise integration Standardize on a platform that connects your mobile devices to enterprise apps, policies, processes and personnel Enterprise Grade Integrated with SMP Role-based Access Groups/Org Units Alerts/Notifications Automated Workflows 16
17 Mobile Ecosystem MOBILE DEVICES Corporate Devices Personal Devices 3G-4G Access THREATS DEVICE THEFT DATA MOBILE LOSS DEVICE APP THREATS COMPLIANCE PswdControl & Wipe Encryption (Device/ ) Device/App Control Policy Delivery Identity NEEDS THREATS MALWARE DATA LOSS ENTERPRISE COMPLIANCE NEEDS Mobile Management /Web Protection INTERNET DLP/ Encryption Authentication MOBILE CARRIER DATACENTER THREATS MISUSE CAPACITY CARRIER OUTAGES BRAND NEEDS Quality of Experience Hosted Mobile Device/Service Mgt Fraud prevention 17
18 Symantec s Broad Mobile Strategy & Solutions MOBILE DEVICE ENTERPRISE / DATA CENTER CARRIER / SERVICE PROVIDER v Cross Platform Mobile Management Symantec Mobile Management Two-Factor Auth VeriSign Identity Protection Device Certificates VeriSign Hosted PKI Service Anti-Malware/SPAM Symantec BrightMail Gateway & Mail Security Web Security Symantec Web Gateway & Hosted Web Security Data Loss Prevention Symantec Data Loss Prevention Encryption PGP Encryption Endpoint Virtualization Symantec Endpoint Virtualization Key Management PGP Universal Server Next Gen Mobile Services Next Gen Network Protection Anti-Malware/SPAM Symantec BrightMail Message Filter Hosted PKI VeriSign Hosted PKI Service Two-Factor Auth (VIP) VeriSign Identity Protection Fraud Detection VeriSign Identity Protection Fraud Detection 18
19 Symantec s Broad Mobile Strategy & Solutions MOBILE DEVICE ENTERPRISE / DATA CENTER CARRIER / SERVICE PROVIDER v Cross Platform Mobile Management Symantec Mobile Management Mobile Security SEP Mobile Edition / SNAC Mobile Edition Mobile Encryption PGP Mobile and Support Package for BlackBerry Two-Factor Auth VeriSign Identity Protection Device Certificates VeriSign Hosted PKI Service Anti-Malware/SPAM Symantec BrightMail Gateway & Mail Security Web Security Symantec Web Gateway & Hosted Web Security Data Loss Prevention Symantec Data Loss Prevention Encryption PGP Encryption Endpoint Virtualization Symantec Endpoint Virtualization Key Management PGP Universal Server Next Gen Mobile Services Next Gen Network Protection Anti-Malware/SPAM Symantec BrightMail Message Filter Hosted PKI VeriSign Hosted PKI Service Two-Factor Auth (VIP) VeriSign Identity Protection Fraud Detection VeriSign Identity Protection Fraud Detection 19
20 Symantec Mobile Management 20
21 Symantec Mobile Device Solutions Today Mobile Device Management Inventory (Mobile Management 7.1) Configuration Management (Mobile Management 7.1) Intelligent Software Management (Mobile Management 7.1) Remote Assistance (Mobile Management 7.1) 21
22 Symantec s Feature List Mobile Management 7.0 SEP Mobile VeriSign VIP Content Security PGP Mobile Device Mgmt Device Security VeriSign PKI Service SNAC Mobile Mobile Mgmt 7.0 NGNP Identify & Access Password Controls Remote Wipe Encryption/Management Asset Inventory ConfigurationMgmt & Feature Controls App Management/Distrib. Remote Assistance Anti-Virus w/ Live Update App Control SMS Anti-Spam Stateful Firewall Soft tokens/otp PKI for Mobile NAC Compliance Management Next Gen Network Protection Communication Logging Policy based filtering Symantec s Current capability Symantec s Short-term roadmap 22
23 Symantec Mobile Management 7.1 on ios 23
24 Enterprise Device Enrollment 24
25 Enterprise AppStore 25
26 Mobile Library Expands Mobility Beyond Apps Documents Media 26
27 Passcode Require passcode Require alphanumeric passcode Restrictions (Device & applications) Allow installling apps Allow use camera Allow screen capture Allow multilayer gaming Allow use YouTube Allow use itunes Music store Enable Java script Allow jailbreak Asset Inventory Configuration Mgmt & Feature Controls App Management/Distrib. Etc. etc... 27
28 Mobile Management Architecture 28
29 Mobile Management and Security Deployment Architecture Database Active Directory Integration ios, Android Exchange ActiveSync Exchange Server Mobile Mgmt Server SMP SDK Exchange ActiveSync configuration SMP Server (NS) 3G, Internet Mobile Management Server 3G/Internet agent architecture WiFi Package Server Mobile Management Server NS w/ Mobile Security Solution Internal WiFi architecture (example incl. optional remote site server) Windows Mobile BlackBerry Windows Mobile BlackBerry 29
30 Thank you! Nicola D Ottavio nicola_dottavio@symantec.com Copyright 2010 Symantec Corporation. All rights reserved.symantec and the Symantec Logo are trademarks or registered trademarks of Symantec Corporation or its affiliates in the U.S. and other countries. Other names may be trademarks of their respective owners. This document is provided for informational purposes only and is not intended as advertising. All warranties relating to the information in this document, either express or implied, are disclaimed to the maximum extent allowed by law. The information in this document is subject to change without notice. 30
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