Workplace-as-a-Service BYOD Management

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1 For companies with people in them Workplace-as-a-Service BYOD Management Solution Overview The BYOD Management solution provides customers with IT tools and services to deploy a Workplace-as-a-Service sponsored Bring your Own Device (BYOD) program. The solution is provided through a third-party collaboration with Vision Wireless. Services are accessed via a custom web portal managed by the Vision Wireless BYOD Management team. Program Policies Predefined or customer defined security policies (e.g. passcode policies) Push of up to five applications Configurable templates for client Registration and Administration Portal Web-based portal provides: Company dashboard for Mobile Device Management (MDM) administrator/ opt-in compliance Company policies and compliance Self-enrollment for eligible employee Tools to facilitate approval workflow for joining program Tools to facilitate approval workflow for Features and Capabilities BYOD employee education Opt-in/ MDM software and management BYOD program reporting Tier 1 MDM Help Desk BYOD Program Reporting Approval status for users requesting program access Approval status for users requesting Creation and maintenance inventory of BYOD/IL devices and end users Analysis dashboard to view registered device inventory

2 Included Capabilities and Features The Workplace-as-a-Service solution includes management, MDM software and Help Desk Support to enable administrators to oversee smooth implementation and ongoing use. Fully Managed Features MDM Software Feature Elements Up to two devices (1 smartphone and/or 1 tablet) Administrator controls to find, lock, message, wipe and reset devices MDM console configuration and security profiles/policies for different devices Connectivity of devices to corporate platform Assistance with configuration of Secure Gateway to restrict corporate connectivity for noncompliant devices Management Monitoring of MDM console to maintain and manage policy compliance Solvency of issues in accordance with defined policies such as: Push policies Over-the-Air (OTA) to devices for configuration and security settings Status of OTA device settings for any policy violations (e.g. removal of corporate policies, ios jailbreak, etc.) Remote OTA lock and wipe of lost or compromised devices* Application updates OTA using the app management features Help Desk Support Ongoing assistance and a toll-free number for issues and troubleshooting Tier 1 and Tier 2 Support 8:00 a.m. to 8:00 p.m. Monday through Friday *In the event of OTA lock/wipe, 911 services will still function. The push of Lync and Corporate by the MDM platform are critical to control the use and removal of said application when the Business Customer POC/Administrator needs to enforce an Enterprise Wipe on the business smartphone or tablet.

3 Customer Onboarding Engagement Letter New Workplace-as-a-Service client, Hello, my name is David Lanier. I will be your implementation and support specialist for the Airwatch Mobile Device Management (MDM) portion of your Sprint Workplace-as-a-Service. My company, Vision Wireless, will be managing the Airwatch MDM portion of this offering in order to bring you an MDM solution that can support any wireless carrier that your users might utilize. Welcome to the WPaaS initial enrollment, I am excited about our new relationship and look forward to working with you on the technical requirements needed for implementation. Below are the requirements and parameters that will need to be clarified in order to begin the process of enrolling your end users into Airwatch. Please review the information below and respond to the items with blank lines beside them. My contact information is below. Feel free to reach out to me with any questions you may have either by or phone. General Information Regarding Workplace-as-a-Service Standards: Needed From You List of device platforms that will be utilized: (Check all that apply) Android: Yes No Apple/iOS: Yes No Windows : Yes No Device Passcode Policy Predefined Defaults (unless specified below). Length: 4 characters Comprised of alphanumeric characters Maximum failed attempts: 10 Password aging: 90 days Device auto-lock: 5 minutes Password history: 3 past passwords Customer Defined Policy Android: Minimum length: 4 to 16: Content: Numeric: Alphanumeric: Alphabetic: Complex: Max failed attempts: 4 to 16: Max password age (days) :

4 Password history: Device lock timeout: ios: Allow simple value: Require alphanumeric value: Minimum length: 1 to 16: Passcode age: Lockout time: Passcode history: Max failed attempts: 4 to 10: WIFI: If LDAP/AD Information not needed If WPA2 (SSID and passphrase) Customer must provide their SSID and passphrase key to Vision during onboarding ( must be encrypted or Customer should provide this information to Vision over the phone). Passphrase must be a minimum of 12 characters in length w/ including an upper, lower, number and a special character. App Catalog (up to 5 apps can be applied) Microsoft Skype for Business/Lync 2013 (will be included by default) Information below is only needed if AirWatch will be managing your s. LDAP: Directory type: Active Directory Server address or IP: Encryption type: None Port (Please have this open for AirWatch) Enter the TCP port used to communicate with the directory server (default port for unencrypted LDAP communication is 389) Protocol version: 3 (commonly used value) Bind authentication type: GSS-NEGOTIATE Bind credentials Active Directory account that will be used to establish the initial Active Directory connection between AirWatch and your Active Directory server (some customers choose to create a new account just for the AirWatch bind event such as

5 Bind username: Bind password: Domain: AirWatch server IP (this will most likely need to be white listed in your firewalls to allow the AirWatch server to connect to your Active Directory server) Please respond with the requested information within 3 business days, or call if you have any questions regarding the MDM implementation. Thank you #MoveForward 2016 Sprint. Sprint and the logo are trademarks of Sprint. All rights reserved. TM and 2016 Apple Inc. Other marks are the property of their respective owners MV

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