Employee numbers. Total employees by employment type and region. Employees by division (FTE)

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Thomas Richard
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1 Employee numbers Total employees by employment type and region (number of employees unless otherwise stated) Full time 24,398 24,920 25,054 23,971 17,155 Part time 6,815 6,962 7,415 7,614 6,317 Temporary 2,524 3,775 3, Total 33,737 35,657 36,118 31,722 23,638 Full time 4,097 3,958 4,317 4,037 4,101 Part time ,045 Temporary Total 5,555 5,270 5,502 5,317 5,454 Pacific Banking Full time (%) n/a Part time (%) n/a Expatriate employees Expatriate employees (%) Maximum Term employees included in the temporary category from onwards does not include Technology and Product & Operations Employees by division (FTE) (number of FTE unless otherwise stated) Westpac Retail & Business Banking (incl RAMS) 10,171 10,940 11,860 11,407 n/a St.George (incl BankSA) 5,106 5,190 5,614 5,227 n/a Business Financial Services 1 n/a n/a n/a n/a 3,767 Consumer Financial Services 1 n/a n/a n/a n/a 9,132 BT Financial Group 3,898 3,709 3,750 3,949 2,872 Westpac Institutional Bank 1,751 1,707 1,782 3,065 1,908 Banking 4,691 4,660 4,782 4,510 4,674 Business and Technology Solutions & Services 2 n/a n/a n/a n/a 3,871 Pacific Banking 1,306 1,306 1,254 1,176 1,152 Head Office Functions and Other 8,752 10,294 9,920 7, Group total 35,675 37,806 38,962 37,032 28,302 1 Included in Westpac Retail and Business Banking from 2009 onwards. 2 Included in Head Office Functions and Other from 2009 onwards and figures restated due to subsequent corporate reorganisation. Total FTE in these periods did not change.

5,555 5,270 5,502 5,317 5,454 Pacific Banking Full time (%) 90 91 89 87 n/a Part time (%) 10 9 11 12 n/a Expatriate employees 2 31 42 42 39 36 Expatriate employees (%) 2 2 3 3 3 3 1 Maximum Term

2 Employee engagement, LTIFR, leave and overtime Employee engagement Group 1 Lost time injury frequency ratio Group 2 % working overtime (%) Average overtime worked as a % of standard hours (%) % working overtime (%) Average overtime worked as a % of standard hours NZ 3 (%) 1 figure excludes Pacific Banking n/a n/a figure has been restated reflecting improved data capture. 3 Figures pre 2009 restated to reflect methodology applied in subsequent periods. Leave Employees with accumulated annual leave Number % Number % Number % Number % Number % < 4 weeks 25, , , , , & 8 weeks 5, , , , , > 8 weeks , , , ,638 7 Total 31, , , , , < 4 weeks 4, , , , , & 8 weeks > 8 weeks Total 5, , , , , Pacific Banking < 4 weeks n/a n/a n/a n/a 4 & 8 weeks n/a n/a n/a n/a > 8 weeks n/a n/a n/a n/a Total n/a n/a n/a n/a Employees Accessing Parental Leave 2,746 2, Absenteeism (number of actual absenteeism days lost (due to incapacity of any kind) as a percentage of total days scheduled to be worked by workforce) Training Average hours of training per employee (as captured by our learning management system only), UK & USA Human Rights Training ('Doing the Right Thing' and OH&S training) Aust, UK & USA New Zealand Aust, UK & USA New Zealand Number of Employees trained on Human Rights 33,623 6,180 23,924 2,187 Total hours of employee training on Human Rights 54,971 19,860 57,078 3,633

1 2.4 40 40 43 n/a n/a 0.97 0.80 0.77 0.83 0.84 2 2009 figure has been restated reflecting improved data capture. 3 Figures pre 2009 restated to reflect methodology applied in subsequent periods.

3 Gender Gender profile (%) Male Female Male Female Male Female Male Female Male Female Pacific Banking n/a n/a Women in leadership Total Number % Total Number % Board Executive Senior Manager Manager 1, , Group total 2, , Board not included in Group total Gender and age profiles (%) Male Female Male Female Male Female Male Female Male Female & NZ Pacific Banking n/a n/a n/a n/a n/a n/a n/a n/a n/a n/a n data prior to align to the following categories - 25, 26-35, 36-45, & 56 however these were updated in to align to the ABS 6205 standard. 2 and Data from the Insights database. Data prior to was taken from the SPS employee survey. Female/male salary ratios (base salary female salary as a % of male salary) Group Administrator Senior Administrator Team Leader Manager Middle Manager Senior Manager Executive 1 data restated to reflect revised methodology applied in. 1 % %

included in Group total Gender and age profiles (%) 2010 1 2002 1 2008 1 Male Female Male Female Male Female Male Female Male Female & NZ 24 6 7 7 8 10 12 12 13 13 14 25-34 31 30 31 30 33 30 34 32 35

4 Attrition, tenure & age profile Employee voluntary attrition (%) and (%) Pacific Banking (%) Employee voluntary attrition (number) and 3,750 4,434 Employee voluntary attrition by age and gender (%) and Attrition by gender (%) Female Male Attrition by age (%) Employee Retention (%) New Starter Retention High Performer Retention Tenure and gender profile (%) <1 Yr 1 Yr 2-3 Yrs 4-5 Yrs 6-10 Yrs Yrs Yrs 21 Yrs + Female & NZ Male & NZ Tenure and age profile (%) and <1 Yr Yr Yrs Yrs Yrs Yrs Yrs Yrs Age profile of workforce compared to National labour force (%) Westpac Group n labour force Westpac Group labour force

5 Whistle-blower reporting Concern Online (concerns reported) Conduct causing loss or detriment Fraudulent or other illegal activity Substantial health and safety risk Corrupt conduct Other Total number of new concerns Includes items redirected to other channels. 2 Restated to reflect updated categories. Total numbers have not changed.

8 4 5 Corrupt conduct - 1 - Other 1 49 42 51 Total number of new concerns 107 73 101 1 Includes

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