Human Services Industry Profile - Client Care & Support Workforce
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1 Human Services Industry Profile - Client Care & Support Workforce CSO DHS 12,400 Source: Unpublished Report 2010, Internal DHS Data. The Disability Services estimate includes HACC workers and may be an over estimate (i.e. including some that support predominantly with Aged Care Clients) 6, , , Disability Services (incl. HACC) Housing and Homelessness Special Child Support Placement Services (incl. Foster Carers) Family and Community Services YS &YJ
2 Human Services Industry Profile - Client Care & Support Workforce 8037, 26% CSO (incl. HACC and Foster Carers) DHS 23272, 74% Source: Unpublished Report 2010, Internal DHS Data
3 DHS - Client Care & Support Workforce 0, 0% 419, 5% 1715, 21% 487, 6% 5416, 68% Disability Services Housing Child Protection and Support Services Family and Community Services YS &YJ Source: Unpublished Report 2010, Internal DHS Data
4 Community Sector - Client Care & Support Workforce 1600, 7% 372, 2% Disability Services (incl. HACC) Housing and Homelessness 6700, 29% 12400, 53% Special Child Support Placement Services (incl. Foster Carers) Family and Community Services 2200, 9% YS &YJ Source: Unpublished Report 2010, Internal DHS Data
5 Ozcare Inc - Gender Profile Male 41% Female 59%. 'Ozcare Inc' is a fictitious organisation used for illustration purposes
6 80% 70% Ozcare Inc - Gender Comparison 74% 68% 60% 50% 40% 32% Gender - Ozcare Inc Gender - Comparative Organisation 30% 26% 20% 10% 0% Male Female
7 Housing Service Officers - Job Family Staff Age / Sex Mix Gender Male Female
8 Ozcare Inc, Disability Services, In-home Care (Headcount) Disability Services, In-home Care Disability Services, Residential 38.5% 29.1% 21.3% 23.7% 19.7% 10.1% 15.7% 11.8% 16.0% 14.2% FT (Ongoing) FT (Fixed Term) PT (Ongoing) PT (Fixed Term) Casual
9 Ozcare Inc, Disability Services, In-home Care (FTE) Disability Services, In-home Care Disability Services, Residential 36.9% 31.5% 23.3% 24.0% 15.7% 17.5% 17.2% 11.1% 12.4% 10.5% FT (Ongoing) FT (Fixed Term) PT (Ongoing) PT (Fixed Term) Casual
10 100% Ozcare Inc, Disability Services, In- home Care Services Comparison (Headcount) 90% 80% 70% 60% 50% 40% 30% 20% Casual PT (Fixed Term) PT (Ongoing) FT (Fixed Term) FT (Ongoing) 10% 0% Ozcare Inc (HEADCOUNT) Comparative Organisations (HEADCOUNT)
11 100% Length of Service - Family Services Employees (FT/PT combined) 90% 80% 70% 60% 50% 40% 30% 20% 20+yrs 15<20yrs 10<15yrs 8<10yrs 5<8yrs 3<5yrs 1<3yrs <1 yr 10% 0% Ozcare Inc (Family Services) Comparative Organisations (Family Services)
12 Ozcare Inc - Turnover (Active Employees, Family Services) Ozcare Inc Comparative Organisations 22% 17% FT/PT (Ongoing)
13 25% Ozcare Inc - Turnover (All Employees, All Services) 21% 20% 15% 15% 14% 14% 12% 12% 10% FT/PT 5% 0% Ozcare Inc Small Orgs Medium Orgs Large Orgs Rural/Regional Metro
14 2.0% 1.8% 1.6% 1.4% 1.2% Ozcare Inc - Proportion of Payroll Directly Spent on Learning & Development 1.8% 1.6% 1.5% 1.4% 1.3% 1.1% 1.0% 0.8% 0.6% 0.4% 0.2% 0.0% Ozcare Inc Small Orgs Medium Orgs Large Orgs Rural/Regional Metro
15 0.025 Organisation's Proportion of Payroll Spent on Training and Development Proportion of Payroll Spent on Training and Development Number of Employees per Organisation
16 Ozcare Inc - Number of Staff Per HR Representatives (Comparison with Sector Averages) Number of Staff per HR Representatives (Comparison with Sector Averages) Ozcare Inc Small Orgs Med Orgs Large Orgs Rural/Regional Metro
17 Ozcare Inc - Education Profile, Child Placement and Support Services Ozcare Inc (Child Placement Services) Comparative Organisation (Child Placement Services) Postgraduate Degree Bachelors Degree Diploma Cert III or IV Yr 12 Yr 11 or Cert I or II Yr 10 or Below
18 Ozcare Inc - Education Profile, Child Placement and Support Services Ozcare Inc (Child Placement Services) Comparative Organisation (Child Placement Services) Yr 10 or Below 3 6 Yr 11 or Cert I or II 2 2 Yr Cert III or IV 9 9 Diploma Bachelors Degree Postgraduate Degree 11 20
19 Ozcare Inc - Education Profile (All Participating Organisations) Ozcare Inc (All Services) Comparative (MEDIUM-sized Organisations) Comparative (All Participating Organisations) Postgraduate Degree Bachelors Degree Diploma Cert III or IV Yr 12 Yr 11 or Cert I or II Yr 10 or Below
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