MTU ValueService. Training Program Friedrichshafen, Germany

Transcription

1 MTU ValueService Training Program Friedrichshafen, Germany

2 Contents I A CUSTOMER-ORIENTED TECHNOLOGICAL LEADER. III TRAINING CENTERS. 14 External training center II TRAINING. 8 Engine training courses IV MTU VALUECARE. 10 Electronic training courses V SERVICE NETWORK MTU ValueCare I Training Program Friedrichshafen, Germany I 3

3 I A customer-oriented technological leader. MTU supplies its customers with technologically advanced premium products that are proven in the field. MTU s range of services for off-highway diesel engines is extensive from standard to customized solutions Technological leader As a supplier of high-quality performance drive solutions, MTU stands for the highest level of technological expertise. 2 Passion MTU is passionate about fulfilling the needs of its customers with the utmost professionalism and precision. 3 Partnership MTU is a reliable and trend-setting partner that acts with foresight in a results-oriented manner. MTU is one of the Tognum Group s flagship brands With its two business units Engines and Onsite Energy the Tognum Group is one of the world s leading suppliers of engines, drive systems and distributed energy systems. These products are based on diesel engines up to kw (13410 bhp), gas engines up to 2150 kw (2883 bhp) and gas turbines with up to kw (67050 bhp). The Engines business unit s product range is comprised of MTU engines and propulsion systems for marine vessels, heavy land, rail and military vehicles, and for the oil and gas industry. The Onsite Energy and Components business unit s product portfolio is comprised of MTU Onsite Energy distributed energy systems as well as components for engines and drive systems. The energy systems consist of diesel engines for emergency power generation including base and peak load, as well as cogeneration power plants gas engines and gas turbines that generate both electricity and heat. An expert technological leader Since its founding, MTU has set the standard in technological expertise, innovative ideas and customized product and system solutions. At MTU, research is a tradition. We concentrate our innovation on the systematic advancement of our core competencies in the areas of fuel injection, turbo charging, emissions reduction, analytics and automation. A passionate engine specialist We spend every day working with our customers to find the drive system that best fits their needs. Whether a standard system or a customized solution we passionately assume responsibility in the art of engine building. A reliable partner We understand the specific requirements for diverse applications. In collaboration with our customers, we look for the solution that is best suited to those requirements. Regardless of which drive system is selected, our top-quality electronics can be completely integrated into almost any area of application. MTU ValueCare I Training Program Friedrichshafen, Germany I 5

4 Training Knowledge is power. Operational economy, readiness and reliability can only be achieved through purposeful and careful operation and maintenance. Comprehensive training is a great way to get maximum efficiency from your equipment. From timely preventive maintenance to efficient diagnostics and repair, our training programs are designed to make your service personnel proficient with MTU engines and systems. Whatever the product or application, we offer a wide range of customized training programs to maximize your return on investment. We can also tailor programs to meet your specific requirements. MTU Training Centers, located around the world, are equipped with engines, sub-assemblies and electronics systems for a hands-on learning experience. MTU trainers are product experts who know how to pass along their invaluable knowledge to trainees from theoretical knowhow to practical hands-on training. II MTU Training Center in Friedrichshafen, Germany, Plant 1. 2 We conduct courses in our MTU Training Centers. Courses also may be held on-site at your facility.

5 Engine training courses MTU offers a wide range of training courses, taught by experienced professionals who know MTU engines inside and out. CMO Course Designations 4000 /M Target trainees Operators Target trainees Maintenance staff Target trainees Operators on site Prerequisites Technical understanding Knowledge of course language Course objectives The trainee learns: Engine design and function How to operate the engine and related systems How to identify and rectify minor faults How to perform preventive maintenance tasks per MTU Instructions Curriculum Handling of documentation Design and function of the engine Explanation of oil, fuel, etc. systems Explanation of the fluids and lubricants specification Basic troubleshooting Preventive maintenance tasks QL1 Introduction to the engine management system See page 9 Schedule No. of participants Max. 8 persons Location MTU Product Training Center Friedrichsafen Course language Training time 8:00 am to 4:00 pm Prerequisites Good knowledge of diesel engine Knowledge of course language Course objectives The trainee learns: Engine design and function How to operate the engine and related systems How to identify and rectify minor faults How to perform corrective maintenance tasks per MTU Instructions How to exchange subassemblies Curriculum Curriculum of course Exchange of the subassemblies QL2 Introduction to the engine management system See page 9 Schedule No. of participants Max. 8 persons Location MTU Product Training Center Friedrichsafen Course language Training time 8:00 am to 4:00 pm Prerequisites Technical understanding A room for the theoretical training with LCD projector (beamer) White board or flip chart Availability of a training related engine Knowledge of course language Course objectives The trainee learns: How to operate the engine and related systems How to identify and rectify minor faults How to perform preventive maintenance tasks per MTU Instructions Curriculum Handling of documentation Design and function of the engine Explanation of oil, fuel, etc. systems Explanation of the fluids and lubricants specification Basic troubleshooting Basic preventive maintenance tasks QL1 Introduction to the engine management system Operating of LOP Schedule No. of participants Max. 8 persons Location On site at customer s location Course language Training time 8:30 am to 4:30 pm Engine Series C = Customer G = GenDrive M = Machinery/Engine Training Course M = Marine = Course for Operator R = Railway = Course for Maintainer C&I = Industrial CMO = On-Site Operator Training P = Oil & Gas T = Oil & Gas, Frac of training courses Series 60 Series days 3 days 5 days Series days Series days Series 500/900/460 w/scr 9 days 3 days Series 956/ Series 1000/1100/1300/ days 3 days 8 days 5 days Series 956/ Series days 3 days 8 days 5 days Series 8000 Series days 4 days 7 days 7 days Training for Service Personnel CMO to be defined 8 I MTU ValueCare I Training Program Friedrichshafen, Germany MTU ValueCare I Training Program Friedrichshafen, Germany I 9

6 Electronics training courses Several MTU training courses are available to help operators and other service personnel learn all about MTU electronics systems. ADEC - UNI MCS 5 Course Designations ECS-UNI/CE1/M blueline MTU integrated Automation bluevision Callosum CE1 Target trainees Operators smartline Universal CE2 Target trainees Maintenance staff CEO Target trainees Operators on site Electronics System CE1 = Course for Operating ADEC - UNI blueline bluevision Callosum MCS - 5 MTU - integrated Automation smartline Universal Personnel CE2 = Course for Maintenance Personnel CEO = Course On Site G = GenDrive M = Marine R = Railway C&I = Industrial P = Oil & Gas T = Oil & Gas, Frac Prerequisites Knowledge of electronics Knowledge of course language Course objectives The trainee learns: Design and function of electronics systems How to operate the engine system Basic troubleshooting Curriculum Introduction of scope of electronics Handling of documentation and drawings System structure, design and operations Troubleshooting via Display Navigation Schedule No. of participants Max. 8 persons Location MTU Product Training Center Friedrichshafen Course language Training time 8:00 am to 4:00 pm Prerequisites Knowledge of electronics Knowledge of course language Course objectives The trainee learns: Design and function of electronics systems How to operate the engine system Basic troubleshooting Curriculum Curriculum of course CE1 Engine wiring and sensors System configuration and replacing of components Replacing complete units Introduction of the dialog unit (Basic Level) Data recording and error codes Troubleshooting via Display Navigation and Dialog Unit Schedule No. of participants Max. 8 persons Location MTU Product Training Center Friedrichshafen Prerequisites A room for the theoretical training Availability of a training related engine Knowledge of course language Course objectives The trainee learns: Design and function of electronics systems How to operate the engine system Basic troubleshooting Curriculum Introduction of scope of electronics Handling of documentation and drawings Operating and system functions Troubleshooting via Display Navigation Schedule No. of participants Max. 8 persons Location On site at customer s location Course language Training time 8:30 am to 4:30 pm Course language Training time 8:00 am to 4:00 pm 10 I MTU ValueCare I Training Program Friedrichshafen, Germany MTU ValueCare I Training Program Friedrichshafen, Germany I 11

7 1 III Training Centers 2 MTU Training Centers are located around the world. MTU trainers are accessible and ready to help. Wherever you need training, our facilities will be nearby. And as your company grows, so will ours. The fully customized, customerspecific training courses are offered from our three primary locations: Friedrichshafen, Germany; Detroit, USA; and Singapore. Additionally, our standardarized training courses are offered at the locations: 3 AUSTRALIA CHILE CHINA FRANCE GREECE INDIA INDONESIA ITALY MALAYSIA THE NETHERLANDS NORWAY PERU SOUTH AFRICA SPAIN TURKEY UNITED ARAB EMIRATES 1 Friedrichshafen, Germany 2 Detroit, USA 3 Singapore MTU ValueCare I Training Program Friedrichshafen, Germany I 13

8 1 MTU Training Center Friedrichshafen, Germany Located at the MTU world headquarters, the MTU Training Center offers customized training courses for service technicians all over the world. 2 3 Engine and systems technology is constantly evolving. Becoming fully knowledgeable can have a significant impact on a distributor s or customer s business. The MTU Training Center is the perfect place to learn. The facility provides essential hands-on training on all MTU-FN and MTU Onsite Energy engine series and electronic systems. Every product is available on the training floor, from the smallest control systems to MTU s largest engine the Series The MTU Training Center educates over 2,400 trainees every year, including distributors, customers, service dealers and MTU employees all over the world. Trainees can choose from over 100 project-related customized courses, including basic troubleshooting, engine design and functions, preventive maintenance, data recording and electrical diagnostics. More than 15 MTU instructors are ready to pass along their expertise, offering instruction in seven languages. Each member of the team has completed a wide range of professional training and has extensive experience in service, development and marketing. Regular in-house training measures, practical on-the-job experience and close connections to other in-house employees ensures that our instructors are complete experts in all of the MTU systems. 1 At the MTU Training Center, trainees receive a thorough, hands-on education. MTU instructors have completed professional training and offer extensive experience. 2 Hands-on training is offered on all MTU-FN and MTU Onsite Energy electronics systems. 3 Every year, over 2,400 trainees from all over the world attend the MTU Training Center. MTU ValueCare I Training Program Friedrichshafen, Germany I 15

9 Training Centers Germany MTU Friedrichshafen GmbH Leutholdstr. 11 Friedrichshafen, Germany Jacques Behr Phone Fax [email protected] Singapore Tognum Asia Pte. Ltd. 1 Benoi Place Singapore Republic of Singapore Hans-Gerd von Albedyhll Phone Fax [email protected] Detroit, USA Tognum America Inc Executive Drive Canton, Michigan USA Wolfgang Griener Phone Fax [email protected] Australia MTU Detroit Diesel Australia Pty. Ltd. 1/7 Kilto Crescent Glendenning New South Wales 2761 Australia Bob Akers Phone Fax [email protected] Chile Detroit Chile S.A. Barón de Juras Reales # 5250 P.O. Box Conchali Santiago de Chile Chile Ricardo Henoch Phone Fax [email protected] China MTU Engineering (Suzhou) Co., Ltd. 9 Long Yun Road Suzhou Industrial Park Suzhou, People s Republic of China Wang Wei Zhong Phone Fax [email protected] France MTU France SAS Côte d Azur 2855, route de la Fènerie - RD Pegomas France Chrystel Bernard-Wendt Phone Fax [email protected] Greece Ariexpo S.A. 68 Alimou Avenue Alimos Greece Vasilis Kaloudis Phone Fax [email protected] India MTU India Private Limited 159/1, Tathawade Pune Mumbai Highway Pune India Mallampati Prabhukumar Phone Fax / [email protected] Indonesia PT. MTU Indonesia Secure Building, Blok B Jl. Raya Protokol Halim Perdanakusuma Jakarta, Indonesia Y. Apri Kris Phone Fax [email protected] Italy MTU Italia s.v.l. Via Aurelia nord, Arcola (SP) Italy Christian Paolini Phone Fax [email protected] Malaysia MTU Services (Malaysia) Sdn Bhd Lot 3708, Kawasan Perindustrian Sri Manjung Bandar Baru Sri Manjung Perak Danrul Ridzuan MALAYSIA Contact : Noor Azman Bin Mohammad Phone Fax [email protected] 16 I MTU ValueCare I Training Program Friedrichshafen, Germany

10 1 The Netherlands MTU Detroit Diesel Benelux B.V. Merwedestraat CS Dordrecht Netherlands Tjeco Smits Norway Bertel O.Steen Teknikk AS Damsgaardsveien 125 P.O. Box Bergen Norway Kent Rune Haugen Phone Dir. Phone Mobile South Africa MTU South Africa Pty. Ltd. Regional Center Johannesburg 38 Loper Street Aeroport Industria Gauteng Republic of South Africa Fanie van Wyk Phone Fax Spain MTU/Navantia Training Center Calle Copérnico, Coslada Madrid Spain Antonio Sánchez Phone United Arab Emirates Al Masaood ME & MTU Division Mussafah Industrial Area P.O.Box 322 Abu Dhabi UAE M. Mekkawy El Naggar Phone Mobile Fax [email protected] 2 1 The North American MTU Training Center in Canton, Michigan, USA 2 Learning as a team creates the ideal conditions for efficient system operation. Peru Detroit Diesel MTU Peru S.A.C. Avenida Argentina 2020 Cercado de Lima Lima 1 Josep Mata Phone Fax [email protected] Turkey MTU Motor Türbin Sanayi ve Ticaret A.S. Ömerli Köyü No. 5 Ömerli Cad Hadimköy Istanbul Turkey Ferudun Colak Phone Fax [email protected] MTU ValueCare I Training Program Friedrichshafen, Germany I 19

11 IV MTU ValueCare Keep going. We have always had a strong commitment to our customers. With MTU ValueCare, this focus extends beyond the sale of our engines and systems. From maintenance to spare parts to remanufactured products, MTU offers a full range of support to help you keep going. Designed for maximum performance, uptime and value, MTU ValueCare is a diverse portfolio of products and services that can help you get the most from your equipment. MTU ValueCare includes three product lines: MTU ValueCare products and services are available anywhere in the world through our extensive network of authorized distributors and service dealers. For more information, please contact your local MTU service center or visit ValueService: Extensive global service and support to help you protect your investment ValueSpares: Genuine spare parts and top-quality consumables designed specifically for MTU engines and systems ValueExchange: Remanufactured engines and service parts engineered with the same high-quality standards as new products MTU ValueCare I Training Program Friedrichshafen, Germany I 21

12 Service Network Local support. Worldwide. V The reliability and performance of your engines and systems are crucial for your success and competitiveness. We are committed to your support. Our convenient global service network provides you this assurance. Whenever and wherever you need expert support, MTU specialists are available. This continuous and long-term care ensures high availability, dependability and efficiency throughout the lifecycle of your engines and systems. To find your local MTU distributor, visit Registration Course registration must be submitted by at least six weeks in advance. Courses for gas engine systems and gensets Courses for gas engine systems and gensets are offered in our MTU Onsite Energy training program. Local support. Worldwide. We ensure that you receive individualized support from our global network of more than 1,200 service centers anywhere, anytime. Head Office Regional Headquarters Sales and Customer Service Center

13 A TOGNUM GROUP BRAND Subject to change (58 OE) 1/11 VMC Printed on chlorine-free bleached paper. Europe I Middle East I Africa, MTU Friedrichshafen GmbH, Maybachplatz 1, Friedrichshafen, Germany, T , F , [email protected], I Asia I Australia I Pacific, Tognum Asia Pte. Ltd., 1 Benoi Place, Singapore , Republic of Singapore, T , F , [email protected], I USA I Canada I Mexico I Latin America, Tognum America Inc., MacKenzie Drive, Novi, MI 48377, USA, T , F , [email protected],