* Using the User Options Web Pages. * Connecting Your Phone. * Basic and Advanced Call Handling. Voic . * Troubleshooting your phone

Save this PDF as:
 WORD  PNG  TXT  JPG

Size: px
Start display at page:

Download "* Using the User Options Web Pages. * Connecting Your Phone. * Basic and Advanced Call Handling. VoiceMail. * Troubleshooting your phone"

Transcription

1 * Phone Overview * Connecting Your Phone * Basic and Advanced Call Handling * Accessing Voice Messaging * Using the User Options Web Pages Voic * Troubleshooting your phone Phone Models 7975 Color Display 7936 Conference Station 7962/ line 7961/ line 7911 Single line 7915 Side Car

2 The Cisco Unified IP Phone s are full feature telephones that provide voice communication over the same data network that your personal computer uses, allowing you to place and receive phone calls, put calls on hold, speed dial numbers, transfer calls, make conference calls, and so on. In addition to basic call handling features, your phone can provide enhanced productivity features that extend your call handling capabilities. Depending on configuration, your phone supports: Access to network data, XML applications, and web based services. Online customizing of phone features and services from your User Options web pages. A comprehensive online help system that displays information on the phone screen.

3 Your system administrator will likely connect your new Cisco Unified IP Phone to the corporate IP telephony network. If that is not the case, refer to the graphics below to connect your phone. The following graphic and table show how to connect the Cisco Unified IP Phone 7911G: 1. Network Port SW 2. PC Port 3. Handset Port Other Models will have additional ports for headset and sidecars

4 1 Handset/ Message Waitng Indicator 2 Programmable Buttons 3 Soft Keys 4 Function Keypad 5 DialPad

5 Handset / Message Waiting Flashing RED Indicates an incoming call. Solid RED new voice message. KeyPad Allows you to dial phone numbers, enter letters, and choose menu items. Dial 9 for outside line. Dial 9 1 for long distance Dial 911 or 9911 for Emergency only (if you accidently dial 911 stay on the line and explain li to the operator that this is NOT AN EMERGENCY.

6 Programmable Buttons Depending on configuration, and model, programmable buttons provide access to: Phone lines and intercom lines (line buttons) and intercom lines Speed dial numbers (speed dial buttons, including the BLF speed dial feature) Web based services (for example, a Personal Address Book button) Call features (for example, a Privacy, Hold, or Transfer button) Buttons illuminate to indicate status: Green, steady Active call or two way intercom call Green, flashing Held call Amber, steady Privacy in use, one way intercom call, DND active, or logged into Hunt Group Amber, flashing Incoming call or reverting call Red, steady Remote line in use (h (shared dli line or BLF status)

7 Soft Keys Each activates a softkey option (displayed on your phone screen). These keys will change based on the state of the call. These keys are programmed by the VOIP Administrator. SOFTKEY Call Back Call Forward Call Park Call PickUp Conference Conference List Do Not Disturb End Call Group Pickup Hold Hunt Group Malicious Call Trace Meet Me Conferencing Mobility New Call Other PickUp Quality Reporting Tool Redial Remove Last Conference Party Transfer Video Mode Command ABBRV CallBack CFwdALL Park PickUp Confrn ConfList DND EndCall GPickUp Hold HLog MCID MeetMe Mobility New Call OPickUp QRT Redial RmLstC Transfer VidMode

8 Function Keypad MESSAGES BUTTON: Auto dials your voice message service. DIRECTORIES BUTTON: Opens/closes the Directories menu. Use it to access call logs and directories. SETTINGS BUTTON: Opens/closes the Settings menu. Use it to control phone screen contrast and ring sounds. SERVICES BUTTON: Opens/closes the Services menu. VOLUME BUTTON: Controls the handset, headset, and speakerphone p volume (off hook) and the ringer volume (on hook) SPEAKER BUTTON: Toggles the speakerphone on or off. When the speakerphone is on, the button is lit. MUTE BUTTON: Toggles the microphone on or off. When the microphone is muted, the button is lit. HEADSET BUTTON: Toggles the head on or off. When the headset is on, the button is lit. NAVAGATION BUTTON: Allows you to scroll through a list or menus. HELP? BUTTON: Press? On your phone and wait a few seconds for the menu to display. Press?, then quickly press a button or softkey to learn more. Press? Twice quickly to view help on menu items.

9 6 7 Display Screen 1) Primary phone line 2) Programmable button indicators 3) Softkey labels 4) Status line 1 5) Call activity area 6) Phone tab 7) Feature Tab

10

11

12 CISCO Unified IP Phone Training

13

14 TUI Telephony User Interface (PHONE MESSAGES BUTTON) 1) Handset MWI 2) Envelope Icon next to the LINE 3) Voic on the Status Bar GUI Graphical User Interface (OUTLOOK INBOX) Message with Attached.wav file.

15 / User Id: enter your regular network id. Password: enter your regular network password. CLICK LOG ON

16 / DEVICE CONFIGURATION FORWARD CALLS SPEED DIALS IP PHONE SERVICES SERVICE URL BUTTON PERSONAL ADDRESS BOOK PASSWORD PLUGINS

17 / Configure Call Forwarding click checkbox and enter call forward information. (contact VOIP Administrator for permissions) Click UPDATE for changes to take effect. Remember to remove when Remember to remove when finished.

18 / Configuring SPEED DIAL Buttons:

19 Attached is a link to CISCO s website for the DATA SHEETS for the entire 7900 series phones. Cisco IP Phone User pages pg Advanced User Guides and Quick Reference Guides pa Cisco IP Phone Training Video Clips

An Overview of Your Phone

An Overview of Your Phone An Overview of Your Phone Cisco Unified IP Phones are full-feature telephones that provide voice communication over the data network that your computer uses, allowing you to place and receive phone calls,

More information

7971 Basic Phone Overview

7971 Basic Phone Overview 7971 Basic Phone Overview 1 Programmable buttons Configurable buttons that provide access to various phone features 2 Footstand button Allows you to adjust the angle of the phone base. Awakens the touchscreen

More information

Napa Valley College Cisco Telephone User Guide

Napa Valley College Cisco Telephone User Guide Napa Valley College Cisco Telephone User Guide Button Legend 1 Programmable buttons Depending on configuration, programmable buttons provide access to: Phone lines (line buttons) Speed-dial numbers (speed-dial

More information

IP Phone 7941/7961 User Manual

IP Phone 7941/7961 User Manual IP Phone 7941/7961 User Manual IP Phone User Manual IP Phone User Manual...2 IP Phone Introduction...3 Setting Up Your IP Phone...3 Locating Buttons and Hardware...5 Using Help on Your Phone...7 Choosing

More information

Cisco Unified IP Phone 7931G Phone Guide for Cisco Unified Communications Manager 6.1 (SCCP)

Cisco Unified IP Phone 7931G Phone Guide for Cisco Unified Communications Manager 6.1 (SCCP) Cisco Unified IP Phone 7931G Phone Guide for Cisco Unified Communications Manager 6.1 (SCCP) Americas Headquarters Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706 USA http://www.cisco.com

More information

Using the Cisco IP Phone System

Using the Cisco IP Phone System Using the Cisco IP Phone System Chapter 0 The Cisco IP Phones 7970 and 7960G are full-feature telephones that provide voice communication over the same data network that your computer uses, allowing you

More information

Cisco IP Phone 7941 and 7961 User Guide

Cisco IP Phone 7941 and 7961 User Guide Cisco IP Phone 7941 and 7961 User Guide Depending on configuration, programmable buttons provide access to: Phone lines (line buttons) Speed-dial numbers (speed-dial buttons) 1 The buttons illuminate to

More information

CISCO IP 7962 Series QUICK REFRENCE

CISCO IP 7962 Series QUICK REFRENCE CISCO IP 7962 Series QUICK REFRENCE 1. Programmable Buttons 2. Phone Screen 3. Foot stand Button 4. Messages Button 5. Directies Button 6. Help Button 7. Settings Button 8. Services Button 9. Volume Button

More information

1. Primary Phone Line 2. Programmable Button Indicators 3. Soft Key Labels 4. Status Line 5. Call Activity Area 6. Phone Tab 7.

1. Primary Phone Line 2. Programmable Button Indicators 3. Soft Key Labels 4. Status Line 5. Call Activity Area 6. Phone Tab 7. CISCO IP 7975 Series QUICK REFRENCE 1. Programmable Buttons 2. Foot stand Button 3. Display Button 4. Messages Button 5. Directies Button 6. Help Button 7. Settings Button 8. Services Button 9. Volume

More information

Cisco Unified IP Phone 7931G Phone Guide for Cisco Unified Communications Manager 7.1(2) (SCCP and SIP)

Cisco Unified IP Phone 7931G Phone Guide for Cisco Unified Communications Manager 7.1(2) (SCCP and SIP) Cisco Unified IP Phone 7931G Phone Guide for Cisco Unified Communications Manager 7.1(2) (SCCP and SIP) Americas Headquarters Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706 USA http://www.cisco.com

More information

Cisco Unified IP Phone 7931G Phone Guide for Cisco Unified Communications Manager 7.0 (SCCP and SIP)

Cisco Unified IP Phone 7931G Phone Guide for Cisco Unified Communications Manager 7.0 (SCCP and SIP) Cisco Unified IP Phone 7931G Phone Guide for Cisco Unified Communications Manager 7.0 (SCCP and SIP) Americas Headquarters Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706 USA http://www.cisco.com

More information

Cisco Unified IP Phone 7962G and 7942G for Cisco Unified Communications Manager 6.0 (SCCP and SIP)

Cisco Unified IP Phone 7962G and 7942G for Cisco Unified Communications Manager 6.0 (SCCP and SIP) Cisco Unified IP Phone 7962G and 7942G for Cisco Unified Communications Manager 6.0 (SCCP and SIP) INCLUDING LICENSE AND WARRANTY Americas Headquarters Cisco Systems, Inc. 170 West Tasman Drive San Jose,

More information

Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE Phone Guide for Cisco Unified Communications Manager 6.0 (SCCP and SIP)

Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE Phone Guide for Cisco Unified Communications Manager 6.0 (SCCP and SIP) Phone Guide Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE Phone Guide for Cisco Unified Communications Manager 6.0 (SCCP and SIP) Americas Headquarters Cisco Systems, Inc. 170 West Tasman Drive

More information

Cisco Unified IP Phone User Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP)

Cisco Unified IP Phone User Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP) Cisco Unified IP Phone User Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP) For Cisco Unified IP Phone 6921, 6941, 6945, and 6961 Americas Headquarters Cisco Systems, Inc. 170 West Tasman

More information

Cloud Voice Service Cisco Unified IP Phone 6921 User Guide. (Version 1.0)

Cloud Voice Service Cisco Unified IP Phone 6921 User Guide. (Version 1.0) Cisco Unified IP Phone 6921 User Guide (Version 1.0) Table of Content 1 Phone Set Features and Functions... 3 1.1 Operation for IP Phone 6921... 3 2 Location of Control... 4 3 Preference Setup... 6 3.1

More information

Cisco Unified Communications System End-User Guide

Cisco Unified Communications System End-User Guide Cisco Unified Communications System End-User Guide Version 1.0 Revised July 25, 2012 Customized for Neptune School District Note: Information in this document is drawn from Cisco documentation. These guides

More information

Cisco Unified IP Phone 7962G and 7942G Phone Guide for Cisco Unified Communications Manager 6.1 (SCCP and SIP)

Cisco Unified IP Phone 7962G and 7942G Phone Guide for Cisco Unified Communications Manager 6.1 (SCCP and SIP) Cisco Unified IP Phone 7962G and 7942G Phone Guide for Cisco Unified Communications Manager 6.1 (SCCP and SIP) Americas Headquarters Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706 USA

More information

Cisco Unified Communications System End-User Guide

Cisco Unified Communications System End-User Guide Cisco Unified Communications System End-User Guide Version 1.0 Revised 11/19/2012 Customized for East Orange School District Note: Information in this document is drawn from Cisco documentation. These

More information

Cisco Unified IP Phone 7965G and 7945G Phone Guide for Cisco Unified Communications Manager 6.1 (SCCP and SIP)

Cisco Unified IP Phone 7965G and 7945G Phone Guide for Cisco Unified Communications Manager 6.1 (SCCP and SIP) Cisco Unified IP Phone 7965G and 7945G Phone Guide for Cisco Unified Communications Manager 6.1 (SCCP and SIP) Americas Headquarters Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706 USA

More information

Cisco Unified IP Phone 7962G and 7942G Phone Guide for Cisco Unified Communications Manager 6.1(3) (SCCP and SIP)

Cisco Unified IP Phone 7962G and 7942G Phone Guide for Cisco Unified Communications Manager 6.1(3) (SCCP and SIP) Cisco Unified IP Phone 7962G and 7942G Phone Guide for Cisco Unified Communications Manager 6.1(3) (SCCP and SIP) Americas Headquarters Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706

More information

IP Phone Training. University Information Technology Services. uits.arizona.edu. Revised 05-26-2010

IP Phone Training. University Information Technology Services. uits.arizona.edu. Revised 05-26-2010 IP Phone Training Revised 05-26-2010 Know Your IP Phone 1) Line/speed dial buttons 2) Foot stand adjustment 3) Display button 4) Voice Mail button 5) Directories button 6) Help button 7) Settings button

More information

Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE Phone Guide for Cisco Unified Communications Manager 6.1(3) (SCCP and SIP)

Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE Phone Guide for Cisco Unified Communications Manager 6.1(3) (SCCP and SIP) Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE Phone Guide for Cisco Unified Communications Manager 6.1(3) (SCCP and SIP) Americas Headquarters Cisco Systems, Inc. 170 West Tasman Drive San Jose,

More information

Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE Phone Guide for Cisco Unified Communications Manager 6.1 (SCCP and SIP)

Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE Phone Guide for Cisco Unified Communications Manager 6.1 (SCCP and SIP) Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE Phone Guide for Cisco Unified Communications Manager 6.1 (SCCP and SIP) Americas Headquarters Cisco Systems, Inc. 170 West Tasman Drive San Jose,

More information

Cisco Unified IP Phone 7975G Phone Guide for Cisco Unified Communications Manager 6.1(3) (SCCP and SIP)

Cisco Unified IP Phone 7975G Phone Guide for Cisco Unified Communications Manager 6.1(3) (SCCP and SIP) Cisco Unified IP Phone 7975G Phone Guide for Cisco Unified Communications Manager 6.1(3) (SCCP and SIP) Americas Headquarters Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706 USA http://www.cisco.com

More information

Cisco VoIP 79XX Phones Reference Guide ICIT Technology Training and Advancement training@uww.edu. Updated on 7/11/2014

Cisco VoIP 79XX Phones Reference Guide ICIT Technology Training and Advancement training@uww.edu. Updated on 7/11/2014 Cisco VoIP 79XX Phones Reference Guide ICIT Technology Training and Advancement training@uww.edu Updated on 7/11/2014 1 TABLE OF CONTENTS 2 Phone Overview... 4 2.1 Phone Terms... 5 3 Operating Your Phone...

More information

Cisco Unified IP Phone 7970 Series Phone Guide for Cisco Unified Communications Manager 7.0 (SCCP and SIP)

Cisco Unified IP Phone 7970 Series Phone Guide for Cisco Unified Communications Manager 7.0 (SCCP and SIP) Cisco Unified IP Phone 7970 Series Phone Guide for Cisco Unified Communications Manager 7.0 (SCCP and SIP) Americas Headquarters Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706 USA http://www.cisco.com

More information

End User Phone Training 7945/7965 Reference Guide

End User Phone Training 7945/7965 Reference Guide End User Phone Training 7945/7965 Reference Guide Page 1 Navigation (Scroll) The user may display his/her last calls out using the blue navigation button. Please note that the phone handset will display

More information

Cisco Unified IP Phone 7962G and 7942G Phone Guide for Cisco Unified Communications Manager 7.1(2) (SCCP and SIP)

Cisco Unified IP Phone 7962G and 7942G Phone Guide for Cisco Unified Communications Manager 7.1(2) (SCCP and SIP) Cisco Unified IP Phone 7962G and 7942G Phone Guide for Cisco Unified Communications Manager 7.1(2) (SCCP and SIP) Americas Headquarters Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706

More information

Cisco Unified IP Phone User Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP)

Cisco Unified IP Phone User Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP) Cisco Unified IP Phone User Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP) For Cisco Unified IP Phone 6921, 6941, 6945, and 6961 Americas Headquarters Cisco Systems, Inc. 170 West Tasman

More information

Quick Start Guide (79xx Series Offices)

Quick Start Guide (79xx Series Offices) Quick Start Guide (79xx Series Offices) Congratulations on your new phone!! GCSD has upgraded the entire phone system to a modern VOIP (voice over Internet Protocol) system. The biggest things to be aware

More information

Cisco Unified IP Phone 7962G and 7942G Phone Guide for Cisco Unified Communications Manager 7.0 (SCCP and SIP)

Cisco Unified IP Phone 7962G and 7942G Phone Guide for Cisco Unified Communications Manager 7.0 (SCCP and SIP) Cisco Unified IP Phone 7962G and 7942G Phone Guide for Cisco Unified Communications Manager 7.0 (SCCP and SIP) Americas Headquarters Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706 USA

More information

Cisco Unified IP Phone 7965G and 7945G Phone Guide for Cisco Unified Communications Manager 7.0 (SCCP and SIP)

Cisco Unified IP Phone 7965G and 7945G Phone Guide for Cisco Unified Communications Manager 7.0 (SCCP and SIP) Cisco Unified IP Phone 7965G and 7945G Phone Guide for Cisco Unified Communications Manager 7.0 (SCCP and SIP) Americas Headquarters Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706 USA

More information

Cisco Unified IP Phone 7970 Series Phone Guide for Cisco Unified Communications Manager 6.1 (SCCP and SIP)

Cisco Unified IP Phone 7970 Series Phone Guide for Cisco Unified Communications Manager 6.1 (SCCP and SIP) Cisco Unified IP Phone 7970 Series Phone Guide for Cisco Unified Communications Manager 6.1 (SCCP and SIP) Americas Headquarters Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706 USA http://www.cisco.com

More information

Cisco Unified IP Phone 7965G and 7945G Phone Guide for Cisco Unified Communications Manager 7.1(2) (SCCP and SIP)

Cisco Unified IP Phone 7965G and 7945G Phone Guide for Cisco Unified Communications Manager 7.1(2) (SCCP and SIP) Cisco Unified IP Phone 7965G and 7945G Phone Guide for Cisco Unified Communications Manager 7.1(2) (SCCP and SIP) Americas Headquarters Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706

More information

Cisco Unified IP Phone 7970 Series Phone Guide for Cisco Unified Communications Manager 7.1(2) (SCCP and SIP)

Cisco Unified IP Phone 7970 Series Phone Guide for Cisco Unified Communications Manager 7.1(2) (SCCP and SIP) Cisco Unified IP Phone 7970 Series Phone Guide for Cisco Unified Communications Manager 7.1(2) (SCCP and SIP) Americas Headquarters Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706 USA

More information

Cisco Unified IP Phone 7965G and 7945G Phone Guide for Cisco Unified Communications Manager 7.0 (SCCP and SIP)

Cisco Unified IP Phone 7965G and 7945G Phone Guide for Cisco Unified Communications Manager 7.0 (SCCP and SIP) Cisco Unified IP Phone 7965G and 7945G Phone Guide for Cisco Unified Communications Manager 7.0 (SCCP and SIP) Americas Headquarters Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706 USA

More information

Cisco Unified IP Phone Guide for Cisco Unified Communications Manager 8.0 (SCCP and SIP)

Cisco Unified IP Phone Guide for Cisco Unified Communications Manager 8.0 (SCCP and SIP) Cisco Unified IP Phone Guide for Cisco Unified Communications Manager 8.0 (SCCP and SIP) For Cisco Unified IP Phone 7962G, 7942G, 7961G, 7961G-GE, 7941G, and 7941G-GE Americas Headquarters Cisco Systems,

More information

Cisco Unified IP Phone User Guide for Cisco Unified Communications Manager 8.5(1) (SCCP and SIP)

Cisco Unified IP Phone User Guide for Cisco Unified Communications Manager 8.5(1) (SCCP and SIP) Cisco Unified IP Phone User Guide for Cisco Unified Communications Manager 8.5(1) (SCCP and SIP) For Cisco Unified IP Phone 7962G, 7942G, 7961G, 7961G-GE, 7941G, and 7941G-GE Americas Headquarters Cisco

More information

Training Guide for Cisco IP Phones 7940/7960

Training Guide for Cisco IP Phones 7940/7960 Training Guide for Cisco IP Phones 7940/7960 LCD Display Indicator Light Foot Stand Adjustment Line Keys Soft Keys Navigation button 1 2 3 4 5 6 7 8 9 * 0 # i Menu buttons Volume Control Sound Control

More information

CISCO SMALL BUSINESS PRO IP PHONE

CISCO SMALL BUSINESS PRO IP PHONE CISCO SMALL BUSINESS PRO IP PHONE For Models: SPA501G, SPA502G, SPA504G, SPA508G, and SPA509G Business Communications Solutions 9910 Irvine Center Drive Irvine, CA 92618 www.bcsconsultants.com [ m ] 949.333.1000

More information

Cisco Unified IP Phone User Guide for Cisco Unified Communications Manager 8.5(1) (SCCP and SIP)

Cisco Unified IP Phone User Guide for Cisco Unified Communications Manager 8.5(1) (SCCP and SIP) Cisco Unified IP Phone User Guide for Cisco Unified Communications Manager 8.5(1) (SCCP and SIP) For Cisco Unified IP Phone 7962G, 7942G, 7961G, 7961G-GE, 7941G, and 7941G-GE Americas Headquarters Cisco

More information

Cisco Unified IP Phone User Guide for Cisco Unified Communications Manager 8.6 (SCCP and SIP)

Cisco Unified IP Phone User Guide for Cisco Unified Communications Manager 8.6 (SCCP and SIP) Cisco Unified IP Phone User Guide for Cisco Unified Communications Manager 8.6 (SCCP and SIP) For Cisco Unified IP Phone 6921, 6941, 6945, and 6961 Americas Headquarters Cisco Systems, Inc. 170 West Tasman

More information

User Guide for Cisco Unified IP Phones 7961G and 7941G

User Guide for Cisco Unified IP Phones 7961G and 7941G User Guide for Cisco Unified IP Phones 7961G and 7941G Common Phone Tasks Softkey Definitions View online help on the phone Press. Place a call Redial a number Switch to the handset during a call Switch

More information

Setting up & using your IP Telephone

Setting up & using your IP Telephone Setting up & using your IP Telephone Version: 1.8 Last Edited: 09/02/15 Welcome to your new IP Telephone! In order to help you get acquainted with your new phone this helpsheet provides a basic description

More information

Cisco IP Phone 8841 and 8845

Cisco IP Phone 8841 and 8845 Cisco IP Phone 8841 and 8845 Getting Started 17 Messages button Autodials your voice messaging system (varies by system). 18 Back button Returns to the previous screen or menu. 19 Handset Phone handset.

More information

Cisco Unified IP Phone 6945 User Guide for Cisco Unified Communications Manager Express Version 8.8 (SCCP)

Cisco Unified IP Phone 6945 User Guide for Cisco Unified Communications Manager Express Version 8.8 (SCCP) Cisco Unified IP Phone 6945 User Guide for Cisco Unified Communications Manager Express Version 8.8 (SCCP) First Published: July 22, 2011 Last Modified: July 22, 2011 Americas Headquarters Cisco Systems,

More information

Cisco Unified IP Phone 6921

Cisco Unified IP Phone 6921 Cisco Unified IP Phone 691 The Cisco Unified IP Phone 691 provides these features: Phone connections Buttons and hardware Phone screen Footstand Handset rest Audio and Sound Level Volume Control Phone

More information

This chapter describes the features of the Cisco Unified IP Phone 6921, 6941, 6945, and 6961.

This chapter describes the features of the Cisco Unified IP Phone 6921, 6941, 6945, and 6961. This chapter describes the features of the Cisco Unified IP Phone 69, 694, 6945, and 696. Cisco Unified IP Phone 69 The Cisco Unified IP Phone 69 provides these features: Phone connections Buttons and

More information

Basic Features. Placing a Call. Answering a Call. Ending a Call. Placing a Call on Hold. Redialing a Call. Press the Phone button. Dial the number.

Basic Features. Placing a Call. Answering a Call. Ending a Call. Placing a Call on Hold. Redialing a Call. Press the Phone button. Dial the number. Basic Features Placing a Call Press the Phone button. Dial the number. Answering a Call Press the Phone button or the Answer softkey. The active call appears in the active call list in the LCD screen.

More information

Cisco Unified IP Phone Guide for Cisco Unified Communications Manager 8.0 (SCCP and SIP)

Cisco Unified IP Phone Guide for Cisco Unified Communications Manager 8.0 (SCCP and SIP) Cisco Unified IP Phone Guide for Cisco Unified Communications Manager 8.0 (SCCP and SIP) For Cisco Unified IP Phone 7975G, 7971G-GE, 7970G, 7965G, and 7945G Americas Headquarters Cisco Systems, Inc. 170

More information

Using the Cisco IP Phone 7940/7960

Using the Cisco IP Phone 7940/7960 CHAPTER 3 Using the Cisco IP Phone 7940/7960 Your Cisco IP Phone 7940/7960 provides features you might not have had before on an office phone. You can learn how to use these features by exploring the available

More information

VoIP Telephone Features & Voicemail:

VoIP Telephone Features & Voicemail: VoIP Telephone Features & Voicemail: 794x/796x User Manual Version 11/8/2012 Alternative Format Statement This publication is available in alternative media upon request. Statement of Non-Discrimination

More information

Cisco Unified IP Phone User Guide for Cisco Unified Communications Manager 8.5(1) (SCCP and SIP)

Cisco Unified IP Phone User Guide for Cisco Unified Communications Manager 8.5(1) (SCCP and SIP) Cisco Unified IP Phone User Guide for Cisco Unified Communications Manager 8.5(1) (SCCP and SIP) For Cisco Unified IP Phone 7975G, 7971G-GE, 7970G, 7965G, and 7945G Americas Headquarters Cisco Systems,

More information

Place a call using the handset Pick up the handset and enter a number. An Overview of Your Phone, page 8 Place a call using the speakerphone

Place a call using the handset Pick up the handset and enter a number. An Overview of Your Phone, page 8 Place a call using the speakerphone Basic Call Handling You can perform basic call-handling tasks using a range of features and services. Feature availability can vary; see your system administrator for more information. Placing a Call Basic

More information

Training Guide For 7960 & 7940 Series Cisco IP Phones

Training Guide For 7960 & 7940 Series Cisco IP Phones Training Guide For 7960 & 7940 Series Cisco IP Phones Prepared by: Corporate Technologies, LLC 2000 44 th Street SW, Suite 100 Fargo, ND 58103 (701) 893-4000 1 Table of Contents: Section I: GETTING STARTED

More information

Cisco Unified IP Phone 7960G and 7940G Phone Guide for Cisco Unified Communications Manager 7.0 (SCCP)

Cisco Unified IP Phone 7960G and 7940G Phone Guide for Cisco Unified Communications Manager 7.0 (SCCP) Cisco Unified IP Phone 7960G and 7940G Phone Guide for Cisco Unified Communications Manager 7.0 (SCCP) Americas Headquarters Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706 USA http://www.cisco.com

More information

Cisco IP Phone 7960G and Cisco IP Phone 7940G for Cisco IOS Telephony Services

Cisco IP Phone 7960G and Cisco IP Phone 7940G for Cisco IOS Telephony Services CHAPTER 1 Cisco IP Phone 7960G and Cisco IP Phone 7940G for Cisco IOS Telephony Services Button Legend The Cisco IP Phone 7960G and the Cisco IP Phone 7940G differ only in the number of available line

More information

2 Session buttons. 1 Phone Screen

2 Session buttons. 1 Phone Screen 1 Phone Screen 2 Session buttons Shows information about your phone, including directory number (extension), call information (for example caller ID, icons for an active call or call on hold) and available

More information

For customers in AL, FL, GA, KS, SC, TN. wowforbusiness.com MATRIX USER GUIDE. For Cisco SPA504 & SPA509 IP Phones MGCP.U.1304.O

For customers in AL, FL, GA, KS, SC, TN. wowforbusiness.com MATRIX USER GUIDE. For Cisco SPA504 & SPA509 IP Phones MGCP.U.1304.O wowforbusiness.com MATRIX USER GUIDE For Cisco SPA504 & SPA509 IP Phones MGCP.U.1304.O Matrix User Guide Table of Contents Getting Started...3 CommPortal...3 Support...3 Understanding Your Phone s Lines

More information

Cloud Voice Service Cloud Communicator User Guide. (Version 1.0)

Cloud Voice Service Cloud Communicator User Guide. (Version 1.0) Cloud Voice Service Cloud Communicator User Guide (Version 1.0) Table of Content 1.0 Cloud Communicator Installation Guide... 3 1.1 Install Cisco AnyConnect VPN...3 1.2 Install Cisco IP Communicator...5

More information

Cisco IP Phone 7960 / 7940 Quick Reference Guide

Cisco IP Phone 7960 / 7940 Quick Reference Guide Cisco IP Phone 7960 / 7940 Quick Reference Guide CONTENTS CALLS... 5 Placing a Call... 5 Dialing... 5 Answering a Call... 5 Ending a Call... 5 Muting a Call... 5 Placing a Call on Hold... 5 TRANSFERS...

More information

Cloud Voice Service Remote Extension for Cisco Unified IP Phone 7942G User Guide

Cloud Voice Service Remote Extension for Cisco Unified IP Phone 7942G User Guide Cloud Voice Service Remote Extension for Cisco Unified IP Phone 7942G User Guide (Version 1.0) Table of Content 1. Phone Set Features and Functions... 2 1.1 Setup the IP Phone... 3 1.2 Adjusting the Height

More information

Table Of Contents. Installation and Safety. Cisco IP Phone 7960 Features. Cisco IP Phone 7960 Operation. Conference Calls

Table Of Contents. Installation and Safety. Cisco IP Phone 7960 Features. Cisco IP Phone 7960 Operation. Conference Calls Table Of Contents Installation and Safety Installing the Cisco IP Phone 7960 Cisco IP Phone 7960 Features Accessing Online Help Cisco IP Phone 7960 Operation How to Use the Handset, Headset, and Speakerphone

More information

Guide to using your CISCO IP 6941 phone at Imperial College

Guide to using your CISCO IP 6941 phone at Imperial College Cisco IP Phone 6941 Cisco IP 6941 Phone Screen 1. Header Displays date, time and extension number 2. Programmable feature button - Shows feature button programming depending on your confi guration 3. Primary

More information

Cisco Unified IP Phone User Guide for Cisco Unified Communications Manager 8.6 (SCCP and SIP)

Cisco Unified IP Phone User Guide for Cisco Unified Communications Manager 8.6 (SCCP and SIP) Cisco Unified IP Phone User Guide for Cisco Unified Communications Manager 8.6 (SCCP and SIP) For Cisco Unified IP Phone 7975G, 7971G-GE, 7970G, 7965G, and 7945G Americas Headquarters Cisco Systems, Inc.

More information

Cisco Unified IP Phone 7975G Phone Guide for Cisco Unified Communications Manager 6.1 (SCCP and SIP)

Cisco Unified IP Phone 7975G Phone Guide for Cisco Unified Communications Manager 6.1 (SCCP and SIP) Cisco Unified IP Phone 7975G Phone Guide for Cisco Unified Communications Manager 6.1 (SCCP and SIP) Americas Headquarters Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706 USA http://www.cisco.com

More information

CISCO IP PHONE 6945 Series User Guide

CISCO IP PHONE 6945 Series User Guide CISCO IP PHONE 6945 Series User Guide Notes Page 15 VOICE MAIL Setting up Voice Mail for the First Time: Press the messages key on your phone. Follow the recorded instruction to record your name, record

More information

Cisco Unified IP Phone User Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP)

Cisco Unified IP Phone User Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP) Cisco Unified IP Phone User Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP) For Cisco Unified IP Phone 8941 and 8945 Americas Headquarters Cisco Systems, Inc. 170 West Tasman Drive San

More information

Cisco IP Communications Solutions End User Training

Cisco IP Communications Solutions End User Training Cisco IP Communications Solutions End User Training Course Outline Introducing your IP phone Using common telephone features Using telephone feature buttons Voicemail Cisco 7942 Model This full-featured

More information

Quick Start Guide Cisco 7912 IP Telephone

Quick Start Guide Cisco 7912 IP Telephone Quick Start Guide Cisco 7912 IP Telephone Contents: Cisco 7912 IP Phone Feature and Key Overview...3 Basic Features...5 Installing the IP Phone and Connecting to the Network...5 Placing a Call...5 Answering

More information

Cisco Unified IP Phone 8961, 9951, and 9971 User Guide for Cisco Unified Communications Manager 8.0 (SIP)

Cisco Unified IP Phone 8961, 9951, and 9971 User Guide for Cisco Unified Communications Manager 8.0 (SIP) Cisco Unified IP Phone 8961, 9951, and 9971 User Guide for Cisco Unified Communications Manager 8.0 (SIP) Americas Headquarters Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706 USA http://www.cisco.com

More information

Cloud Voice Service. Cisco Unified IP Phone 7942G User Guide. (Version 1.0)

Cloud Voice Service. Cisco Unified IP Phone 7942G User Guide. (Version 1.0) Cisco Unified IP Phone 7942G User Guide (Version 1.0) Table of Content 1. Phone Set Features and Functions... 2 1.1 Operation for IP Phone 7942G... 3 1.2 Adjusting the Height of the Footstand... 4 2. Preference

More information

Cisco Unified IP Conference Station 7937G Phone Guide for Cisco Unified Communications Manager 6.0

Cisco Unified IP Conference Station 7937G Phone Guide for Cisco Unified Communications Manager 6.0 Cisco Unified IP Conference Station 7937G Phone Guide for Cisco Unified Communications Manager 6.0 INCLUDING LICENSE AND WARRANTY Americas Headquarters Cisco Systems, Inc. 170 West Tasman Drive San Jose,

More information

Quick Start Guide Cisco 7940/7960 IP Telephone

Quick Start Guide Cisco 7940/7960 IP Telephone Quick Start Guide Cisco 7940/7960 IP Telephone Contents: Cisco 7960/7940 IP Phone Feature and Key Overview...2 Basic Features...5 Installing the IP Phone and Connecting to the Network...5 Adjusting the

More information

Cisco SPA 500 Series IP Phones

Cisco SPA 500 Series IP Phones Cisco SPA 500 Series IP Phones Cisco Small Business Pro SPA 500 Series IP Phones Models 502G, 504G, 508G, and 509G Cisco SPA 500 Series IP Phones User Guide 1 P age Table of Contents Getting Started...

More information

IP Telephony. United Nations Office at Geneva

IP Telephony. United Nations Office at Geneva IP Telephony United Nations Office at Geneva Cisco IP Phone 8945 Summary Summary 1 Phone screen Shows information about your phone, including directory number, call information (for example caller ID,

More information

Revised: May 14, 2009 INFRASTRUCTURE SERVICES

Revised: May 14, 2009 INFRASTRUCTURE SERVICES Revised: May 14, 2009 INFRASTRUCTURE SERVICES VoIP Service Guide Table of Contents CHAPTER 1 VOIP SERVICE VoIP Service 2 Standard Features 2-4 Additional Features 5 CHAPTER 2 VOIP & ANALOG SERVICE VG248

More information

Cisco 9951 Layout Guide

Cisco 9951 Layout Guide Cisco 9951 Layout Guide Buttons and hardware Your phone provides quick access to your phone lines, features, and call sessions: Programmable feature buttons (left side) Use to view calls on a line or access

More information

Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for Cisco Unified CallManager 5.1 (SCCP and SIP)

Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for Cisco Unified CallManager 5.1 (SCCP and SIP) Phone Guide Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for Cisco Unified CallManager 5.1 (SCCP and SIP) INCLUDING LICENSE AND WARRANTY Corporate Headquarters Cisco Systems, Inc. 170 West

More information

Cisco Unified IP Phone 7965G and 7945G Phone Guide for Cisco Unified Communications Manager 6.1(3) (SCCP and SIP)

Cisco Unified IP Phone 7965G and 7945G Phone Guide for Cisco Unified Communications Manager 6.1(3) (SCCP and SIP) Cisco Unified IP Phone 7965G and 7945G Phone Guide for Cisco Unified Communications Manager 6.1(3) (SCCP and SIP) Americas Headquarters Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706

More information

Cisco IP Phone 7942 User Training Guide

Cisco IP Phone 7942 User Training Guide Cisco IP Phone 2 User Training Guide 1 1 Key to the Cisco 2: 1 2 = Line Buttons = Foot Adjust Button = Message Button = Mute Button = Headset Button = Volume Button = Directories Button = Help Button =

More information

Cisco IP Phone Training 8/26/15

Cisco IP Phone Training 8/26/15 Cisco IP Phone Training 8/26/15 Using your Phone This document will provide information on the following: Introduce you to your phone Place, transfer, forward, park and pick up a call Set voice mail passwords

More information

Cisco Unified IP Phone User Guide for Cisco Unified Communications Manager 8.6 (SCCP and SIP)

Cisco Unified IP Phone User Guide for Cisco Unified Communications Manager 8.6 (SCCP and SIP) Cisco Unified IP Phone User Guide for Cisco Unified Communications Manager 8.6 (SCCP and SIP) For Cisco Unified IP Phone 7962G, 7942G, 7961G, 7961G-GE, 7941G, and 7941G-GE Americas Headquarters Cisco Systems,

More information

Information Technology Services

Information Technology Services Voice Over Internet Protocol Information Technology Services Quick Reference Guide 2 MAIN MENU and SHORTCUTS Before message begins Key Action 1 Hear New Message 2 Send a Message 3 Review old Message 31

More information

Razorline 7942/7962 User Manual

Razorline 7942/7962 User Manual Index Abbreviated Dialing 18 Adjusting the Phone 4 Answering a Call 10 Billing Codes 22 Call Block 21 Call Forwarding 12 Call Logs (Directories) 20 Conferencing 14 Connecting Your Phone 3 Direct Call Pickup

More information

If you are having a problem or technical issue regarding your IP Telephone, please call the UAA IT Call Center at 907.786.4646

If you are having a problem or technical issue regarding your IP Telephone, please call the UAA IT Call Center at 907.786.4646 If you are having a problem or technical issue regarding your IP Telephone, please call the UAA IT Call Center at 907.786.4646 1 Physical Layout. 3-4 Connecting Your Phone. 5 Adjusting the Handset Rest

More information

Cisco Unified IP Phone User Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP)

Cisco Unified IP Phone User Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP) Cisco Unified IP Phone User Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP) For Cisco Unified IP Phone 8941 and 8945 Americas Headquarters Cisco Systems, Inc. 170 West Tasman Drive San

More information

Cisco SPA 525G. Quick Start guide. Business

Cisco SPA 525G. Quick Start guide. Business Cisco SPA 525G Quick Start guide Business Cisco Small Business SPA IP Phone Model SPA 525G/SPA 525G2 Package Contents IP telephone (Fig. 1) Desk Stand RJ-45 Ethernet Cable Setup CD-ROM Quick Start Guide

More information

Cisco IP Telephony Training INSIGHT NETWORKING PRESENTATION

Cisco IP Telephony Training INSIGHT NETWORKING PRESENTATION Cisco IP Telephony Training INSIGHT NETWORKING PRESENTATION Know Your Phone Message Waiting Light LCD Screen Line or speed dial buttons Footstand adjustment Soft keys On-screen mode buttons Dialing pad

More information

Cisco 7941 / 7961 IP Phone User Guide

Cisco 7941 / 7961 IP Phone User Guide Cisco 7941 / 7961 IP Phone User Guide Emergency To dial 911 for emergency service, you must dial the Outside Access Digit first (usually 9) + 911. Customer Service / Technical Support (919) 459-2300, option

More information

Cisco Unified IP Phone 8961, 9951, and 9971 User Guide for Cisco Unified Communications Manager 8.6 (SIP)

Cisco Unified IP Phone 8961, 9951, and 9971 User Guide for Cisco Unified Communications Manager 8.6 (SIP) Cisco Unified IP Phone 8961, 9951, and 9971 User Guide for Cisco Unified Communications Manager 8.6 (SIP) Americas Headquarters Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706 USA http://www.cisco.com

More information

Quick Reference Book. Cisco 7940 & 7960 Series IP Phones. Business Feature Set T6000 Release 6.0 SCCP Protocol

Quick Reference Book. Cisco 7940 & 7960 Series IP Phones. Business Feature Set T6000 Release 6.0 SCCP Protocol Quick Reference Book Cisco 7940 & 7960 Series IP Phones Business Feature Set T6000 Release 6.0 SCCP Protocol 2007 Red Gap Communications, Inc. All rights reserved. Revision 20070309 Important Phone Numbers

More information

Setting up & using your Cisco Unity Voice Mail

Setting up & using your Cisco Unity Voice Mail Setting up & using your Cisco Unity Voice Mail Version: 1.3 Last Edited: 16 April 2014 Welcome to Cisco Unity Voice Mail! In conjunction with the PlymTEL IP Telephony rollout, Cisco Unity Voice Mail is

More information

USER GUIDE. Cisco Small Business Pro. SPA 500 Series IP Phones Models 504G, 508G, and 509G. Provided by

USER GUIDE. Cisco Small Business Pro. SPA 500 Series IP Phones Models 504G, 508G, and 509G. Provided by USER GUIDE Cisco Small Business Pro SPA 500 Series IP Phones Models 504G, 508G, and 509G Provided by Understanding Your Phoneʼs Lines and Buttons Use the following graphic and table to identify the parts

More information

Cisco IP Phones 7942G and 7962G

Cisco IP Phones 7942G and 7962G 1 Cisco IP Phones 7942G and 7962G USER GUIDE The Cisco Telephone System- The Cisco Unified Communications System is widely known in the Information Technology (IT) industry as a Voice-over-IP (VoIP) Telephone

More information

Welcome to Cisco s IP Telephony Phone and Voice Mail Training

Welcome to Cisco s IP Telephony Phone and Voice Mail Training Welcome to Cisco s IP Telephony Phone and Voice Mail Training Last Updated: June 2010 Features and Benefits Full-feature Telephone Provides voice communication over your Data network Phone number moves

More information

Cisco Unified IP Video Phone 7985G

Cisco Unified IP Video Phone 7985G Phone Guide Cisco Unified IP Video Phone 7985G INCLUDING LICENSE AND WARRANTY Corporate Headquarters Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706 USA http://www.cisco.com Tel: 408

More information

Cisco Unified IP Phone 8961, 9951, and 9971 User Guide for Cisco Unified Communications Manager 7.1(3) (SIP)

Cisco Unified IP Phone 8961, 9951, and 9971 User Guide for Cisco Unified Communications Manager 7.1(3) (SIP) Cisco Unified IP Phone 8961, 9951, and 9971 User Guide for Cisco Unified Communications Manager 7.1(3) (SIP) Americas Headquarters Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706 USA

More information

Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for Cisco Unified CallManager 5.1 (SCCP and SIP)

Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for Cisco Unified CallManager 5.1 (SCCP and SIP) Phone Guide Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for Cisco Unified CallManager 5.1 (SCCP and SIP) INCLUDING LICENSE AND WARRANTY Corporate Headquarters Cisco Systems, Inc. 170 West

More information

CISCO UNIFIED COMMUNICATIONS MANAGER EXPRESS 7.1 USER GUIDE

CISCO UNIFIED COMMUNICATIONS MANAGER EXPRESS 7.1 USER GUIDE CISCO UNIFIED COMMUNICATIONS MANAGER EXPRESS 7.1 USER GUIDE For Unified IP Phones 7905G, 7912G, 7906G, 7911G, 7940G, 7960G, 7941G, 7961G Business Communications Solutions 9910 Irvine Center Drive Irvine,

More information