Institute Cuts Costs, Boosts Efficiency with Exchange Server Unified Messaging
|
|
- Blaze Anderson
- 8 years ago
- Views:
Transcription
1 Microsoft Exchange Server 2007 Customer Solution Case Study Institute Cuts Costs, Boosts Efficiency with Exchange Server Unified Messaging Overview Country or Region: United States Industry: Education Customer Profile Georgia Tech Research Institute (GTRI) in Atlanta is the applied research arm of the Georgia Institute of Technology. Its 1,200 employees conduct U.S.$100 million in research annually for industry and government. Business Situation GTRI wanted a unified-messaging solution that was less expensive and offered more functionality than its existing solution. It also sought to lay the foundation for unified , voice mail, instant messaging, and conferencing. Solution GTRI began deployment of Microsoft Exchange Server 2007 Unified Messaging across the organization. All users are expected to be online by the end of Benefits Saves more than $10,000 per year Enhances organizational efficiency Improves collaboration Provides foundation for future upgrades We ll save 25 percent in up-front costs by not having licensing fees, and yearly maintenance costs will go down $10,000 a year. Jeff Jenkins, Director of Information Systems, Georgia Tech Research Institute Georgia Tech Research Institute (GTRI), the nonprofit applied research arm of Georgia Institute of Technology, was using a unified-messaging system that was expensive to license and maintain. The institute sought a better solution that would provide a foundation for integrated communication and collaboration processes. In May 2007, with help from Microsoft Gold Certified Partner Enabling Technologies, GTRI deployed Microsoft Exchange Server 2007 with Unified Messaging. The new solution will save GTRI in administrative and maintenance costs by consolidating e- mail and voic solutions and providing a single configuration point. It also helps employees improve efficiency through unifiedmessaging capabilities that they didn t have with their previous solution. In addition, GTRI says Exchange Server Unified Messaging provides a foundation for unified communications that will further enhance productivity.
2 It was a matter of Exchange Server Unified Messaging bringing us a cheaper licensing solution, along with additional functionality. It s not often you find something that costs you less and gives you more. Chris Slater, Manager of Systems Development, Georgia Tech Research Institute Situation Georgia Tech Research Institute (GTRI), originally called the Engineering Experiment Station, was created in 1919 by the Georgia Legislature to provide high-quality engineering research. Today, the nonprofit organization is the applied research arm of Georgia Institute of Technology in Atlanta, Georgia. Its 1,200 employees, working in seven labs and 10 field offices, perform more than U.S.$100 million in research and development annually for more than 200 customers in industry and government around the world. In 2004, GTRI deployed Microsoft Exchange Server 2003 throughout the organization to consolidate the six different messaging systems it previously had used. At that time, GTRI also implemented an additional thirdparty unified-messaging system that provided employees with voice mail in their inboxes. While the system offered GTRI stable performance, IT personnel weren t happy with its high cost: U.S.$100 per phone for licensing and $10,000 per year for maintenance. In addition, a new solution would require additional time and money to configure and integrate. GTRI wanted a new solution that would reduce costs and provide more-advanced features. It also sought to expand on unified messaging by deploying collaboration tools such as instant messaging and conferencing to offer a comprehensive unified communications system. Part of our goal when we started three years ago was to unify the organization with one e- mail system, says Jeff Jenkins, Director of Information Systems at GTRI. Another part of the goal was to create a collaboration environment so that everybody in the organization could work together more easily. We have seven labs scattered across two states, along with field sites across the country and in Ireland, and hundreds of sponsors we work with. So collaboration is important for us. Solution The research institute considered upgrading to the latest version of its third-party unifiedmessaging system. However, it decided the best option was to deploy unified messaging with Microsoft Exchange Server We stay on top of the latest technology, so we were planning on moving from Exchange Server 2003 to Exchange Server 2007, Jenkins says. Exchange Server 2007 Unified Messaging provided better integration and more-advanced features than other solutions, he says. And it didn t require any additional licensing costs because it was covered under Exchange Server licensing. It was a matter of Exchange Server Unified Messaging bringing us a cheaper licensing solution, along with additional functionality, explains Chris Slater, Manager of Systems Development at GTRI. It s not often you find something that costs you less and gives you more. To help with the implementation, GTRI chose Enabling Technologies, a Microsoft Gold Certified Partner with extensive experience in messaging and speech-enabled applications. Enabling Technologies helped GTRI assess, design, and deploy its Exchange Server 2007 solution. Establishing a New Infrastructure GTRI first provided Enabling Technologies with a two-day environmental overview that included sharing diagrams and documentation of its infrastructure. Once the overview was complete, hub transport and client access servers were deployed. The next step included implementing mailbox and unified-messaging services. In total, GTRI added eight HP ProLiant servers to its infrastructure: two firewalls running Microsoft Internet Security and Acceleration (ISA) Server 2006, two mailbox servers, two hub
3 transport servers, and two unified-messaging servers. All run the Windows Server 2003 operating system. Because GTRI handles highly confidential information, protection of its infrastructure is a high priority. For that reason, GTRI added Microsoft Forefront Security for Exchange Server to its existing third-party firewall to guard against spam and viruses. The deployment, excluding the planning stages, took 10 business days and two weekends, says Jenkins. Three people from GTRI and two from Enabling Technologies were dedicated to the project during the first 10 days, and two GTRI staff members will be dedicated to it going forward. The length of time it took from start to finish certainly surprised us, says Jenkins. The whole process of implementing Exchange Server 2007 was far smoother than we expected it to be. Issues they encountered were minor. Exchange Server 2007 support team members helped GTRI and Enabling Technologies work through challenges such as how to configure Exchange Server 2007 for shared namespaces. That hands-on support from Microsoft was appreciated. The account manager and the Exchange Server Unified Messaging specialist, Greg Katz, were very helpful in the deployment, says Jon Kremkau, Regional Sales Manager at Enabling Technologies. Deploying a Pilot Program In May 2007, GTRI began a pilot program involving 100 employees, including administrative assistants, faculty researchers, and administrators who work in laboratories throughout the organization. GTRI expects to have all users on Exchange Server 2007 by November Once GTRI completes a planned upgrade of its Private Branch Exchange (PBX) system, unified messaging will be deployed throughout the organization by the end of Most of the GTRI administrative team is using Microsoft Office Professional 2007, and plans are to deploy it to the remaining employees once licensing is completed. GTRI also expects to upgrade users smartphones from Windows Mobile version 5.0 software to Windows Mobile 6. For collaboration, GTRI has already implemented Microsoft Office SharePoint Server 2007, so that it s easier for employees to share and work together on documents. It plans to further integrate communications by deploying Microsoft Office Communications Server 2007, which provides presence and instant-messaging capabilities. The solution also includes an on-premise version of Microsoft Office Live Meeting for conferencing. And it incorporates softwarepowered voice over IP (VoIP), allowing users to make, receive, and manage phone calls anywhere in the world using Microsoft Office Communicator Benefits Exchange Server 2007 Unified Messaging is helping GTRI reduce expenses by eliminating maintenance and licensing fees. It also improves organizational efficiency and collaboration by sending voice mail and e- mail to users inboxes. In addition, it lays a foundation for a unified-communications solution that will continue to improve and streamline existing communication processes. Cost Savings of More Than $10,000 Yearly Because GTRI will no longer pay $100 per phone in licensing fees, the move to Exchange Server Unified Messaging will save GTRI money. We ll save 25 percent in upfront costs by not having licensing fees, and
4 We know that there is a huge amount of money we are saving in productivity that is immeasurable. Jeff Jenkins, Director of Information Systems, Georgia Tech Research Institute yearly maintenance costs will go down $10,000 a year, Jenkins says. Some cost -savings, however, are not so easily calculated, he adds. We know that there is a huge amount of money we are saving in productivity that is immeasurable, Jenkins says. Increased Efficiency and Collaboration Moving to Exchange Server Unified Messaging improves the efficiency of GTRI employees, who depend on timely communication and teamwork to complete their applied research tasks. They are happy with the enhancements Exchange Server has provided over the previous unified-messaging system. Getting missed calls in their inbox and being able to give audible commands to the phone to read their back to them are some of the most popular features, says Slater. The Microsoft Office Outlook Voice Access feature uses voice-recognition and text-to-speech technology to make it possible for employees using a phone to listen to and act on their inbox information. In addition, employees who are using the Calendar Concierge have been pleased with how easy the new feature helps them schedule meetings with busy colleagues and respond quickly to incoming meeting requests. Employees already had the ability to forward voice mail as an message, but Exchange Server Unified Messaging extends that capability. Somebody might get a phone call from a potential sponsor that went to the wrong area. Being able to forward it to the proper person through has been a major boost, Jenkins says. Exchange Server digs down deeper into contacts and gives you a bit more information about who it is coming from. help GTRI reduce employees dependence on desktop phones in favor of wireless devices that will give them more flexibility. With the infrastructure already in place, a wireless pilot project is scheduled to begin in a few months. From a vision perspective, we would like to see users with wireless capability, so they can go anywhere on campus and still access their inbox information, Jenkins explains. Exchange Server 2007 will also be the foundation for this wireless vision. Foundation for Unified Communications Exchange Server Unified Messaging is an important step for GTRI as it unifies its communication and collaboration tools. By integrating Exchange Server with Office SharePoint Server 2007, GTRI is helping users work together more easily. We can now publish results on a SharePoint site so others can do reviews on them, says Jenkins. The integration of Exchange Server Unified Messaging within Georgia Tech s IT infrastructure will fundamentally change how users communicate and give them a powerful competitive edge, adds Bill Vollerthum, President and CEO of Enabling Technologies. GTRI will be able to further enhance communications when it deploys Office Communications Server Users will be able to use presence to know when people are available and how best to contact them. They will also have the ability to quickly escalate an instant-message session to a computer-based phone call with a click of the mouse. That s going to be completely new functionality for the organization, Jenkins says. It s going to be a big benefit. Eventually, GTRI expects the move to Exchange Server Unified Messaging will also
5 For More Information For more information about Microsoft products and services, call the Microsoft Sales Information Center at (800) In Canada, call the Microsoft Canada Information Centre at (877) Customers who are deaf or hard-ofhearing can reach Microsoft text telephone (TTY/TDD) services at (800) in the United States or (905) in Canada. Outside the 50 United States and Canada, please contact your local Microsoft subsidiary. To access information using the World Wide Web, go to: Microsoft Server Product Portfolio For more information about the Microsoft server product portfolio, go to: For more information about Microsoft Exchange Server, go to: For more information about Enabling Technologies products and services, call (800) or visit the Web site at: For more information about Georgia Tech Research Institute, call (404) or visit the Web site at: This case study is for informational purposes only. MICROSOFT MAKES NO WARRANTIES, EXPRESS OR IMPLIED, IN THIS SUMMARY. Document published July 2007 Software and Services Microsoft Server Product Portfolio Windows Server 2003 Microsoft Exchange Server 2007 Microsoft Forefront Security for Exchange Server Microsoft Internet Security and Acceleration Server 2006 Microsoft Office Microsoft Office Professional 2007 Microsoft Office Communications Server 2007 Microsoft Office Communicator 2007 Microsoft Office Live Meeting Microsoft Office SharePoint Server 2007 Windows Mobile 5.0 Technologies Microsoft Office Outlook Voice Access Hardware HP ProLiant BL380 G5 server computers HP ProLiant BLP20 G3 server computers Palm Treo smartphones Audiovox cell phones Partners Enabling Technologies
Event Services Company Stays Connected with Unified Communications Solution
Microsoft Office System Customer Solution Case Study Event Services Company Stays Connected with Unified Communications Solution Overview Country or Region: United States Industry: Professional services
More informationGlobal Software and Services Firm Reduces Costs, Builds Community with Unified Communications
Microsoft Lync Server 2010 Customer Solution Case Study Global Software and Services Firm Reduces Costs, Builds Community with Unified Communications Overview Country or Region: United States Industry:
More informationArchitectural Firm Simplifies Processes and Cuts Costs with Unified Messaging
Microsoft Exchange Server 2007 Customer Solution Case Study Architectural Firm Simplifies Processes and Cuts Costs with Unified Messaging Overview Country or Region: United States Industry: Architecture,
More informationchieve Microsoft s Commitment to Georgia
chieve Microsoft s Commitment to Georgia In Georgia, a robust economy and effective education system benefit everyone. That s why Microsoft in partnership with public and private organizations, community
More informationEnergy Company Reduces Costs by Upgrading Communications Solution
Microsoft Lync Server 2010 Customer Solution Case Study Energy Company Reduces Costs by Upgrading Communications Solution Overview Country or Region: Indonesia Industry: Energy Customer Profile MedcoEnergi
More informationCraft Brewer Reduces Costs and Increases Availability with Hosted Messaging Solution
Microsoft Office 365 Customer Solution Case Study Craft Brewer Reduces Costs and Increases Availability with Hosted Messaging Solution Overview Country or Region: United States Industry: Retail Food and
More informationThe Wise Group and Microsoft Office 365 Customer Solutions
Microsoft Office 365 Customer Solution Case Study Social Enterprise Reduces Costs and Expands Services with Flexible Cloud-Based Solution Overview Country or Region: United Kingdom Industry: Nonprofit
More informationGlobal Safety Company Complements Unified Communications Solution with Cloud-Based Messaging
Microsoft Office 365 Customer Solution Case Study Global Safety Company Complements Unified Communications Solution with Cloud-Based Messaging Overview Country or Region: United States Industry: Professional
More informationShipper Switches from IBM Lotus Notes to Microsoft Solution, Improves Productivity
Microsoft Office System Customer Solution Case Study Shipper Switches from IBM Lotus Notes to Microsoft Solution, Improves Productivity Overview Country or Region: United States Industry: Transportation
More informationBanking Corporation Provides Unified Communications with Cloud-Based Services
Microsoft Office 365 Customer Solution Case Study Banking Corporation Provides Unified Communications with Cloud-Based Services Overview Country or Region: United States Industry: Financial Customer Profile
More informationHumanitarian Group Expects to Save 20 Percent in Overall Costs with Hosted Services
Microsoft Online Services Customer Solution Case Study Humanitarian Group Expects to Save 20 Percent in Overall Costs with Hosted Services Overview Country or Region: Sweden Industry: Nonprofit organizations
More informationNew Mexico Utility Modernizes Communication and Collaboration with Cloud Services
Microsoft Office 365 Customer Solution Case Study New Mexico Utility Modernizes Communication and Collaboration with Cloud Services Overview Country or Region: United States Industry: Government Customer
More informationMicrosoft Exchange Server 2003 Customer Solution Case Study
Microsoft Exchange Server 2003 Customer Solution Case Study University of Houston Provides Fast, Reliable E-Mail with Remote Access Capabilities Overview Country: United States Industry: Education Customer
More informationUnified Communications Partner Helps Telecom Partner to Expand Revenue Streams
Microsoft Office System Partner Solution Case Study Unified Communications Partner Helps Telecom Partner to Expand Revenue Streams Overview Country or Region: United States Industry: Professional services
More informationLync 2013 Customer Solution Case Study
Lync 2013 Customer Solution Case Study Fitness Giant Upgrades Conferencing Solution to Improve Communications and Collaboration Overview Country or Region: United States Industry: Health Customer Profile
More informationLaw Firm Provides Disaster Recovery While Reducing Costs with E-mail Upgrade
Microsoft Exchange Server 2010 Customer Solution Case Study Law Firm Provides Disaster Recovery While Reducing Costs with E-mail Upgrade Overview Country or Region: United States Industry: Professional
More informationMarketing Firm Cuts Email Costs 30 Percent by Moving to Microsoft Online Services
Microsoft Online Services Customer Solution Case Study Marketing Firm Cuts Email Costs 30 Percent by Moving to Microsoft Online Services Overview Country or Region: United States Industry: Professional
More informationLaw Firm Cuts IT Costs by 90 Percent, Dismisses Server Worries with Online Services
Microsoft Online Services Customer Solution Case Study Law Firm Cuts IT Costs by 90 Percent, Dismisses Server Worries with Online Services Overview Country or Region: United States Industry: Professional
More informationGlobal Environmental Group Expects 66 Percent Cost Savings from Unified Communications
Microsoft Office System Customer Solution Case Study Global Environmental Group Expects 66 Percent Cost Savings from Unified Communications Overview Country or Region: Switzerland Industry: Nonprofit Customer
More informationState Government Moves to Hosted Solution to Improve Cross-Agency Collaboration
Microsoft Office 365 Customer Solution Case Study State Government Moves to Hosted Solution to Improve Cross-Agency Collaboration Overview Country or Region: United States Industry: Government Customer
More informationUniversity Furthers Green Goals with Stimulus-Funded Video Conference Solution
Microsoft Volume Licensing Customer Solution Case Study University Furthers Green Goals with Stimulus-Funded Video Conference Solution Overview Country or Region: United States Industry: Education Universities
More informationUnified Communications Powers Global Collaboration at Energy Trading Company
Microsoft Lync Server 2010 Customer Solution Case Study Unified Communications Powers Global Collaboration at Energy Trading Company Overview Country or Region: United Kingdom Industry: Oil and gas Customer
More informationVisual Communications Company Delivers Scalable Solution for Unified Communications
Partner Solution White Paper Visual Communications Company Delivers Scalable Solution for Unified Communications Overview Country or Region: United States Industry: Information technology Partner Profile
More informationIT Solution Provider Finds More Business Advantages with Microsoft Online Services
Microsoft Customer Solution Customer Solution Case Study IT Solution Provider Finds More Business Advantages with Microsoft Online Services Overview Country or Region: United States Industry: Information
More informationHow To Create An Online Learning Portal For A University
Microsoft Higher Education Customer Solution Case Study University Launches Online Courses, Measures Learning Outcomes with Education Portal Overview Country or Region: United States Industry: Education
More informationUnified Communications Solution Helps Network Solutions Provider Collaborate Globally
Microsoft Office System Customer Solution Case Study Unified Communications Solution Helps Network Solutions Provider Collaborate Globally Overview Country or Region: United States Industry: Telecommunications
More informationUnified Communications In the Manufacturing Industry
Unified Communications In the Manufacturing Industry Agenda Trends and Challenges in Manufacturing Microsoft s Unified Communications Solution Vision Unified Communications Solutions for Manufacturing
More informationLaw Firm Enhances Client Service, Boosts Productivity, and Reduces IT Costs
Microsoft Office System Customer Solution Case Study Law Firm Enhances Client Service, Boosts Productivity, and Reduces IT Costs Overview Country or Region: United States Industry: Legal services Customer
More informationManufacturer Ups Efficiency and Agility, Cuts IT Costs by $325,000, with New Software
Microsoft Infrastructure Optimization Customer Solution Case Study Manufacturer Ups Efficiency and Agility, Cuts IT Costs by $325,000, with New Software Overview Country or Region: United States Industry:
More informationAustralian Bank Improves File Services and Software Deployment for its Branch Offices
Australian Bank Improves File Services and Software Deployment for its Branch Offices Overview Country or Region: Australia Industry: Financial services Banking Customer Profile Based in Melbourne, National
More informationToday s Government Environment
Today s Government Environment What customers tell us IT Decision Makers E-mail is mission critical to our business Securing the enterprise is a top concern Compliance is difficult to enforce Built-in
More informationPartner Sees Annual Cloud Sales Up 336 Percent, Total Sales Up 25%, with All In Cloud Strategy
Partner Sees Annual Cloud Sales Up 336 Percent, Total Sales Up 25%, with All In Cloud Strategy Overview Partner: InfinIT Consulting Partner Website: www.infinitconsulting.com Partner Size: 15 employees
More informationThe Small Business Guide to Big Business Email
The Small Business Guide to Big Business Email How hosted Microsoft Exchange Server can help your small business become more competitive. Table of Contents Compete More Effectively With Hosted Exchange...
More informationSmall Business Partner Turns Product Knowledge into Product Sales
Microsoft Customer Solution Customer Solution Case Study Small Business Partner Turns Product Knowledge into Product Sales Overview Country: Denmark Industry: IT Solutions Provider Customer Profile Based
More informationUNIFIED COMMUNICATIONS
DISCOVER UNIFIED COMMUNICATIONS UNIFIED COMMUNICATIONS Collaborate. Communicate. Unify. It s no secret. The smartest companies have discovered a way to converge the resources of their business applications
More informationFive essential considerations for your Exchange 2010 implementation
Five essential considerations for your Exchange 2010 implementation Whitepaper Dell IT Management Software as a Service THIS WHITE PAPER IS FOR INFORMATIONAL PURPOSES ONLY, AND MAY CONTAIN TYPOGRAPHICAL
More informationHosted Unified Communications: What You Need to Know to Determine if it is Right for Your Organization. An Industry White Paper from Votacall
Hosted Unified Communications: What You Need to Know to Determine if it is Right for Your Organization. An Industry White Paper from Votacall Summary Think for a moment about inter-office communications.
More informationZervicePoint Provides Automated, End-to-End Provisioning of Accounts, Services, and Material
ZervicePoint Provides Automated, End-to-End Provisioning of Accounts, Services, and Material Overview Partner Description Zipper by Enfo is an IT solutions provider and Microsoft Gold Certified Partner
More informationThe Advantages of Upgrading Small Business Server
Standard Customer Solution Case Study Manufacturer Reduces Tech Worries, Boosts Productivity by Upgrading Software Overview Country or Region: United States Industry: Manufacturing Customer Profile Firetrace
More informationPaper Maker Gains New Pricing Insight for Better Decision Making and Competitiveness
Microsoft SQL Server Customer Solution Case Study Paper Maker Gains New Pricing Insight for Better Decision Making and Competitiveness Overview Country or Region: United States Industry: Manufacturing
More informationSchool District Uses Bandwidth Optimization Technology, Reduces Traffic by 20 Percent
Customer Solution Case Study School District Uses Bandwidth Optimization Technology, Reduces Traffic by 20 Percent Overview Country or Region: Canada Industry: Education Customer Profile The Upper Canada
More informationService Plan Helps Medical Supply Distributor Budget for Critical Compliance Software
case study: microsoft dynamics gp Service Plan Helps Medical Supply Distributor Budget for Critical Compliance Software Microsoft Corporation Microsoft Dynamics Services Customer Solution Case Study Service
More informationShoe Manufacturer Improves Access, Enhances Security with Identity and Access Management
Microsoft Forefront: Security Products for Business Customer Solution Case Study Shoe Manufacturer Improves Access, Enhances Security with Identity and Access Management Overview Country or Region: Denmark
More informationThe Cisco Smart Business Communications System
The Cisco Smart Business Communications System Connect Your Employees to Suppliers and Customers, and Your Business to the World. For a small business like yours to communicate effectively with suppliers
More informationSam Cavaliere. Microsoft Corporation Sam.Cavaliere@microsoft.com 646-225-4860
Sam Cavaliere Unified Communications Solutions Sales Professional Microsoft Corporation Sam.Cavaliere@microsoft.com 646-225-4860 Agenda Define UC Foundation for Communications Demo Wrap up Q&A Confusing,
More informationHosting Solutions Made Simple. Hosted Exchange - Email for Small & Medium Businesses
Hosting Solutions Made Simple Hosted Exchange - Email for Small & Medium Businesses Compete More Effectively with Hosted Exchange Today s economy is especially hard on small businesses. How does your small
More informationFuel Company Uses Online Tools to Energize Employee Communications, Drive Mobility Online Tools
Microsoft Office 365 Customer Solution Case Study Fuel Company Uses Online Tools to Energize Employee Communications, Drive Mobility Online Tools Overview Country or Region: Australia Industry: Other services
More informationRetailer Improves Collaboration and Gains Licensing Flexibility with Office 365
Microsoft Office 365 Customer Solution Case Study Retailer Improves Collaboration and Gains Licensing Flexibility with Office 365 Overview Country or Region: France Industry: Retail Customer Profile L'Occitane
More informationBenefits of Using Intelliem
Microsoft Office System Customer Solution Case Study Online IT Training Company Deploys Web Conferencing Service, Saves Time and Money and Money Overview Country or Region: United States Industry: Professional
More informationCollaboration Solution Helps Law Firm Bolster Relationships, Streamline Processes
Microsoft Office System Customer Solution Case Study Collaboration Solution Helps Law Firm Bolster Relationships, Streamline Processes Overview Country or Region: United States Industry: Professional Services
More informationManufacturer to Enhance Efficiency with Improved Identity Management
Microsoft Forefront: Security Products for Business Customer Solution Case Study Manufacturer to Enhance Efficiency with Improved Identity Management Overview Country or Region: United States Industry:
More informationJewelry Company Shines While Transforming Environment with Microsoft Office 365
Microsoft Office 365 Customer Solution Case Study Jewelry Company Shines While Transforming Environment with Microsoft Office 365 Overview Country or Region: United States Industry: Retail Customer Profile
More information5 Profit-Enhancing Benefits of Hosted VoIP That Your Business Could Be Missing Out On
5 Profit-Enhancing Benefits of Hosted VoIP That Your Business Could Be Missing Out On www.bullseyetelecom.com Between 2008 and 2011 alone, the Federal Communications Commission (FCC) reported a compound
More informationCredit Suisse Develops and Deploys SOX 404 Compliance Solution using SQL Server 2005
Microsoft SQL Server 2005 Customer Solution Case Study Credit Suisse Develops and Deploys SOX 404 Compliance Solution using SQL Server 2005 Overview Country or Region: Switzerland Industry: Financial Services
More informationHosted Unified Communications: What You Need to Know to Determine if it is Right for Your Organization. An Industry White Paper from New Horizon
Hosted Unified Communications: What You Need to Know to Determine if it is Right for Your Organization. An Industry White Paper from New Horizon Summary Think for a moment about how many times each day
More informationHealthcare Provider Chooses Office 365 to Meet Compliance Needs, Boost Communications
Microsoft Office 365 Customer Solution Case Study Healthcare Provider Chooses Office 365 to Meet Compliance Needs, Boost Communications Overview Country or Region: United States Industry: Healthcare Customer
More informationHow To Improve Your Data Center Service With A Microsoft Server 2007 Monitoring Software
Microsoft Server Product Portfolio Customer Solution Case Study Data Center Services Provider Boosts Service Levels with Monitoring Software Overview Country or Region: United States Industry: Professional
More informationIT Provider Expands SMB Business, Gives Customers More Flexibility with Server Solution
Partner Solution Case Study IT Provider Expands SMB Business, Gives Customers More Flexibility with Server Solution Overview Country or Region: Germany Industry: Professional services IT services Partner
More informationcollaboration Keeping people in touch efficiently
collaboration Keeping people in touch efficiently What is collaboration? At its best, unified communications (UC) is just what it says it enables better interaction between people by integrating what were
More informationWiley Publishing, Inc.
by Tony Bradle Foreword by Eric Swift General Manager, Unified Communications, Microsoft Corporation WILEY Wiley Publishing, Inc. Table of Contents O O O O O» @ O O O «O #» O O * O O O O O O O O O 0 O»
More informationCoca-Cola Enterprises Selects Microsoft SharePoint Online to Advance Productivity
Microsoft Office System Customer Solution Case Study Coca-Cola Enterprises Selects Microsoft SharePoint Online to Advance Productivity Overview!"#$%&'("&()*+,"$- Worldwide.$/#0%&'- Consumer goods Retail!#0%"1*&(2&"3,4*(
More informationOffice 365 for Attorneys
Office 365 for Attorneys With Office 365, my [IT] role is almost nonexistent. Once it s set up, it s working. I need not worry about it and the time is mine to devote to the law practice. Mark Nikel, Attorney,
More informationUpdating Your Skills from Microsoft Exchange 2000 Server or Microsoft Exchange Server 2003 to Microsoft
Key Data Product #: 2764 Course #: 3938 Number of Days: 3 Format: Instructor-Led Certification Exams: This course helps you prepare for the following Microsoft Certified Professional exams: Exam 7-236,
More informationUniversity Uses Portal to Reduce Dissertation Review Time by Up to Half
Customer Solution Case Study Uses Portal to Reduce Dissertation Review Time by Up to Half Overview Country or Region: United States Industry: Education Higher education Customer Profile Liberty, founded
More informationApparel Company Chooses Hosted Services Over On-Site Software to Save 55 Percent. 55 Percent
Microsoft Online Services Customer Solution Case Study Apparel Company Chooses Hosted Services Over On-Site Software to Save 55 Percent 55 Percent Overview Country or Region: United States Industry: Retail
More informationMICROSOFT EXCHANGE SERVER 2007 upgrade campaign. Telesales script
MICROSOFT EXCHANGE SERVER 2007 upgrade campaign Telesales script This document was created to help prepare an outbound telesales professional for a Microsoft Exchange Server 2007 upgrade sales call. This
More informationUNIFIED COMMUNICATIONS. Keeping people in touch efficiently
UNIFIED COMMUNICATIONS Keeping people in touch efficiently WHAT ARE UNIFIED COMMUNICATIONS? At its best, unified communications (UC) is just what it says it enables better interaction between people by
More informationOnline Services Help Software Firm Affordably Access Enterprise-class E-mail
Microsoft Online Services Customer Solution Case Study Online Services Help Software Firm Affordably Access Enterprise-class E-mail Overview Country or Region: United States Industry: IT Services Customer
More informationHealthcare Company Improves Project Management and Revenue Recognition
Microsoft Office Enterprise Project Management Customer Solution Case Study Healthcare Company Improves Project Management and Revenue Recognition Overview Country: United States Industry: Information
More informationProject 2013 Customer Solution Case Study
Project 2013 Customer Solution Case Study n Case Study Georgia School District Runs More Smoothly with Better Project Management Overview Company: Gwinnett County Public Schools Company Website: www.gwinnett.k12.ga.us
More informationSchool District Implements Hosted Email and Storage, Supports Innovation, Collaboration
Microsoft Online Services Customer Solution Case Study School District Implements Hosted Email and Storage, Supports Innovation, Collaboration Overview Country or Region: United States Industry: Education
More informationBotswanaPost Uses Consulting to Build New IT Foundation and Offer Citizens E-Services
Microsoft SQL Server Customer Solution Case Study BotswanaPost Uses Consulting to Build New IT Foundation and Offer Citizens E-Services Overview Country or Region: Botswana Industry: Government National
More informationSubhakanta Satpathy, Senior Vice President IT, CIO Axis Bank
Microsoft Project Server 2010 Customer Solution Case Study Bank Centralizes Information, Achieves Significant Project Visibility Overview Country or Region: India Industry: Financial Services Customer
More informationWHITE PAPER. Realizing the Value of Unified Communications
Realizing the Value of Unified Communications TABLE OF CONTENTS Executive Summary...3 Maximizing the Benefit of Unified Messaging...3 Why Should You Consider Unified Messaging?...3 Overview...3 The Challenges
More informationDeploying and supporting a feature-rich, collaborative, big
Microsoft Customer Solution Case study Delivering Flexible, Highly Available, and Highly Reliable Messaging Services at the Right Price The hosted Exchange solution from USA.NET provided a way for us to
More informationEducation-Software Leader Delivers Results for Prestigious Brazilian University
Microsoft Partner Program Partner Solution Case Study Education-Software Leader Delivers Results for Prestigious Brazilian University Overview Country or Region: Brazil Industry: Software Partner Profile
More informationBy Moving Email to Cloud, Retailer Saves $250,000 Annually, Gains Business Agility
Microsoft Online Services Customer Solution Case Study By Moving Email to Cloud, Retailer Saves $250,000 Annually, Gains Business Agility Overview Country or Region: United States Industry: Retail Specialty
More informationAt Course Completion After completing this course, students will be able to: Take This Training. On This Page Introduction.
Course 3938B: Updating Your Skills from Microsoft Exchange 2000 Server or Microsoft Exchange Server 2003 to Microsoft Exchange Server 2007 Course 3938: Three days; Instructor-Led Take This Training On
More informationThe Cisco Smart Business Communications System
The Cisco Smart Business Communications System Connect Your Employees to Suppliers and Customers, and Your Business to the World. For a small business like yours to communicate effectively with suppliers
More informationUnified Communications, Diverse Benefits
TECHNOLOGY SOLUTIONS Unified Communications, Diverse Benefits Adopting a unified communications platform increases productivity, reduces costs and improves end-user service. Your staff may sit in cubicles
More informationFamily Medical Practice Goes Paperless with Integrated Microsoft Solution
Profile of IT Success An Entrepreneur Spotlight Family Medical Practice Goes Paperless with Integrated Microsoft Solution Overview Country: United States Industry: Healthcare and Healthcare Insurance Customer
More informationCRM Solution Helps Farm Equipment Manufacturer Increase Sales by 30 Percent
Microsoft Business Solutions Customer Solution Case Study CRM Solution Helps Farm Equipment Manufacturer Increase Sales by 30 Percent Overview Country or Region: United States Industry: Manufacturing Customer
More informationContract Researcher Cuts Costs by 35 Percent with FDA-Compliant System
Microsoft Customer Solution Healthcare Industry Case Study Contract Researcher Cuts Costs by 35 Percent with FDA-Compliant System Overview Country or Region: United States Industry: Healthcare services
More informationHow To Deploy Cisco Jabber For Windows 2.5.1 On A Server Or A Network (For A Non-Profit) For A Corporate Network (A.Net) For Free (For Non Profit) For An Enterprise) Or
Deployment Models Cisco Jabber for Windows provides two deployment models, on-premises or cloud-based. Learn about each deployment model and review the available options for on-premises and cloud-based
More informationBenefits of Using Microsoft UC Solutions for Education
Microsoft s UC Solution for Edu Carl Kishel Technology Strategist Microsoft Education What is Microsoft UC? Email and Calendar Integrated Voicemail (Unified Messaging) Enterprise Voice/Telephony, IM, Presence,
More informationSoftware Firm Applies Structure to Content Management System for Greatest Value
Partner Solution Case Study Software Firm Applies Structure to Content Management System for Greatest Value Overview Country or Region: United States Industry: Professional services Software engineering
More informationGlobal Technology Service Provider Deploys Operating System and Expands
Windows 7 Customer Solution Case Study Global Technology Service Provider Deploys Operating System and Expands Overview Country or Region: Germany Industry: Professional services Customer Profile Based
More informationHosted Vs. In-House for Microsoft Exchange: Five Myths Debunked
Hosted Vs. In-House for Microsoft Exchange: Five Myths Debunked Email has become the single most important tool for business communication, period. In a recent King Research survey of mid-market IT professionals
More informationThe new Exchange Work Smarter, Anywhere.
The new Exchange Work Smarter, Anywhere. Email on a browser Email on a phone Voicemail in your inbox Massive, low-cost mailboxes May 1997 Nov. 1997 Dec. 2001 Mar. 2004 Dec. 2006 Nov. 2008 Nov. 2009 Mission-critical,
More informationFinally It All Makes Sense An online solution that fits your small business 365 days a year
Microsoft Office 365 for Mid-Sized & Enterprise Businesses START Saving Finally It All Makes Sense An online solution that fits your small business 365 days a year Microsoft Office 365 delivers the power
More informationGrowing Energy Utility Chooses Virtualization Solution to Drive Agility and Cut Costs
Microsoft Virtualization: Data Center to Desktop Customer Solution Case Study Growing Energy Utility Chooses Virtualization Solution to Drive Agility and Cut Costs Overview Country or Region: Spain Industry:
More informationThis information is presented under the terms and conditions of non-disclosure agreement with Microsoft Corporation. Microsoft makes no warranties,
This information is presented under the terms and conditions of non-disclosure agreement with Microsoft Corporation. Microsoft makes no warranties, express, implied or statutory, as to the information
More informationGlobal, Diversified Manufacturer Optimizes IT Infrastructure using Microsoft Platform
Microsoft Windows Server 2003 Customer Solution Case Study Global, Diversified Manufacturer Optimizes IT Infrastructure using Microsoft Platform Overview Country or Region: United States Industry: Manufacturing
More informationSupport for Apple Mac and ios Devices
Support for Apple Mac and ios Devices Published: July 29, 2011 For the latest information, please see Microsoft Office 365. The information contained in this document represents the current view of Microsoft
More informationPhone System Comparison Guide
Phone System Comparison Guide February 2005 I. Executive Summary One of your most critical business assets and most often overlooked is your business phone system. Most of us take it for granted. However,
More informationSoftware Provider Helps Companies Simplify Information Management and Reduce IT Costs
Partner Solution Case Study Software Provider Helps Companies Simplify Information Management and Reduce IT Costs Overview Country or Region: Canada Industry: Professional services-software engineering
More informationLaw Firm Automates Complex Workflows, Streamlining Processes and Development
Microsoft Office System Customer Solution Case Study Law Firm Automates Complex Workflows, Streamlining Processes and Development Overview Country or Region: United States Industry: Professional services
More informationLarge Nonprofit Hospital Improves Communications with Messaging Solution
Microsoft Windows Server System Customer Solution Case Study Large Nonprofit Hospital Improves Communications with Messaging Solution Overview Country or Region: United States Industry: Healthcare Customer
More information