Healthcare Provider Chooses Office 365 to Meet Compliance Needs, Boost Communications
|
|
- Toby Hood
- 8 years ago
- Views:
Transcription
1 Microsoft Office 365 Customer Solution Case Study Healthcare Provider Chooses Office 365 to Meet Compliance Needs, Boost Communications Overview Country or Region: United States Industry: Healthcare Customer Profile With approximately 76,000 employees, Kindred Healthcare is one of the largest diversified providers of post-acute care services in the United States. With Office 365, Microsoft could meet all of our security requirements in addition to our needs for regulatory and legal compliance. Charles Wardrip, Vice President of Information Technology and Infrastructure Services, Kindred Healthcare Business Situation Following an acquisition, Kindred gained 22,000 mobile employees who used Gmail, and the company sought the best solution to integrate them into its communication infrastructure. Solution Kindred chose Microsoft Office 365 because it provided the security and compliance capabilities that the company required and could be deployed as a hybrid solution with its existing Microsoft Exchange Server 2013 solution. Benefits Improve communications Enable growth Facilitate support Reduce administration When Kindred Healthcare acquired RehabCare and its therapists who used mobile devices to access their Gmail accounts, it faced a dilemma. Kindred needed a mobility solution to support employees who worked in hospitals and clinics, but didn t want to support multiple systems. Kindred began to evaluate alternative cloud-based solutions and chose Microsoft Office 365 for its security and compliance capabilities and for its potential to boost employee collaboration. The company worked with Microsoft Cloud Vantage Services to help it deploy Office 365 for 22,000 therapists, providing them with , instant messaging, and collaboration capabilities. It also improved communications, which helps the company strengthen its corporate culture and deliver better patient care.
2 We need capabilities such as retention, legal holds, ediscovery, and encryption, and we get all of these things out-of the-box from Microsoft Exchange. Roger Byrne, Vice President of Finance and Chief Information Officer, RehabCare division, Kindred Healthcare Situation Kindred Healthcare is one of the largest diversified providers of post-acute care services in the United States. Post-acute care is the follow-up care required after hospitalizations to help patients recover to their fullest potential. Kindred Healthcare provides post-acute care in a variety of formats, such as transitional care hospitals, rehabilitation hospitals, nursing and rehabilitation centers, and home health care. With 76,000 employees in a variety of job functions, Kindred constantly looks for ways to take advantage of technology to improve communications. The company strives to facilitate employee interaction to spread best practices and improve corporate communications to help shape the company culture and ensure employees are informed about changes in the business. Mergers and acquisitions are also common at Kindred. The company feels that growth is the best way to drive down costs. The acquisition of RehabCare, a company providing rehabilitation services in hospitals and clinics, brought a number of challenges for Kindred. RehabCare had about 13,000 therapists working at more than 1,300 nursing facilities and 300 hospitals. Communication with these employees was a challenge because they did not work from the RehabCare office. RehabCare had deployed tablets at the facilities for its employees and provided them with Google Mail (Gmail) accounts, which enabled direct communications with all employees for the first time. Previously, only the managers at each location had accounts, so we relied on them to communicate all of our corporate messages and sometimes messages were not delivered clearly, says Roger Byrne, Vice President of Finance and Chief Information Officer for the RehabCare division of Kindred Healthcare. When Kindred acquired RehabCare, it had been struggling with the same issues with its clinical staff. It had about 9,000 therapists at 600 facilities. Kindred merged its rehabilitation business into RehabCare and provided its 9,000 therapists with the same tablets and clinical systems that RehabCare was using, but when it came time to provide them with , Kindred wanted to evaluate its options. We did not have a cloud-based solution, and we felt this was an opportunity to evaluate cloud solutions and see whether they could help us improve communications and collaboration, says Charles Wardrip, Vice President of Information Technology and Infrastructure Services at Kindred Healthcare. We saw cloud solutions as a great way to enable content sharing and promote informal communications between all of our stakeholders, whether they are in an office or accessing the solution from a mobile device. Solution Kindred began evaluating its options for a cloud solution. It already had Gmail in place at RehabCare, but it also had a large Microsoft Exchange Server 2013 onpremises deployment for its remaining 54,000 employees. After researching solutions from Google and Microsoft, it became clear that Microsoft Office 365 was the best fit. Office 365 delivers Microsoft Exchange Online, SharePoint Online, and Lync Online as a connected solution, along with the familiar Office applications in Microsoft Office 365 ProPlus. With Office 365, Microsoft could meet all of our security requirements in addition to our needs for regulatory and legal compliance. We have a specific agreement from Microsoft regarding HIPAA compliance, says Wardrip.
3 I was definitely nervous about the transition to Office 365, but the Cloud Vantage Services team was great. The migration really couldn t have gone any better. We were on budget, on schedule, and didn t have any significant issues. Charles Wardrip, Vice President of Information Technology and Infrastructure Services, Kindred Healthcare The potential for litigation is a risk for all companies in the healthcare industry and Kindred felt that Exchange Online offered better legal compliance. We need capabilities such as retention, legal holds, ediscovery, and encryption, and we get all of these things out-of the-box from Microsoft Exchange, says Byrne. Since Exchange Online is designed to work with Exchange Server in a hybrid environment, these solutions can work across our entire company. With the hybrid environment, Kindred manages all of its accounts through the Exchange Administration Center, a web-based management console for both on-premises and Exchange Online accounts. Now every employee has an account and they are all on one global address list, says Blake Ragsdell, Director of Customer Support at Kindred Healthcare. Kindred also saw the potential to use Office 365 for much more than . With Office 365, we can provide social communications for employees so that they can share best practices and exchange information either directly or within user communities, says Byrne. Now we can send push notifications to get urgent information to employees who may not always check their regularly. Kindred worked with Microsoft Cloud Vantage Services to assist with the migration to Office 365. Cloud Vantage Services offers enterprise customers a smooth transition to the cloud and helps them realize full business value from their Office 365 investments by providing deep cloud expertise, a single point of accountability, and ongoing collaboration across throughout the full IT lifecycle. The first step was to migrate users from Gmail to Exchange Online. We had a very aggressive timeline to migrate our users to Exchange Online. Microsoft came in with a great process and worked with us to customize a migration that met our needs exactly, says Ragsdell. Kindred and Cloud Vantage Services also worked together to expand the solution for social communications. We put together a team to develop guidelines for social communications and then piloted solutions such as skill search, user groups, and newsfeeds using Lync and SharePoint. It didn t take long to deploy these solutions to our 22,000 mobile employees, says Wardrip. I was definitely nervous about the transition to Office 365, but the Cloud Vantage Services team was great. The migration really couldn t have gone any better. We were on budget, on schedule, and didn t have any significant issues. Kindred retired its Gmail accounts and moved all 22,000 employees in the RehabCare division to Office 365. These employees are using mobile devices as their primary method to access these services. It expects to expand its social communications solutions to all employees in the future. To implement its hybrid solution, Kindred took advantage of the licensing flexibility provided by Office 365. We wanted the ability to move people across platforms or provide them with new technologies without incurring any fees. With Office 365, we could get all of the client access licenses we needed incorporated into one price, and we can move employees between our on-premises and online deployments as required, says Wardrip. The majority of the therapists receive the Office 365 E1 license for Exchange Online, Lync Online, SharePoint Online, and Office Web Apps. The managers receive the E3
4 license, which also licenses them for Office 365 ProPlus. Office applications are critical to our managers and they need to be able to access them anywhere, says Byrne. With Office 365 ProPlus, they can install Office on their mobile devices and their home computers. It s a really cost-effective way to provide Office to our managers since we don t have to pay for a license for each device. Benefits The acquisition of RehabCare provided Kindred the opportunity to evaluate cloud solutions for its growing population of employees who rely on mobile devices to do their jobs. By adopting Office 365, Kindred provided an service that meets company requirements for security and compliance, and it gained access to improved communications and collaboration tools. We like to use technology to address new regulatory and business requirements. With Office 365, we get information to our mobile workforce when they need it and empower employees to work better together, says Wardrip. Using Office 365 to improve communications and collaboration is strengthening our corporate culture and will help us to ultimately deliver better patient care at a better price. Improve Communications The 22,000 therapists in the RehabCare division work at more than 2,000 locations, so on average they only work with about 10 other Kindred employees. In the past, our employees could easily feel like they worked for a 10-person company, says Ragsdell. Now they have 20,000 resources at their fingertips. By using the Microsoft solution, therapists can easily reach out to their peers for support or to discuss new ideas. In addition, therapists receive corporate communications directly instead of through their managers. We are able to send messages more quickly, more accurately, and more consistently, says Byrne. The feedback from employees who did not have in the past has been great. They feel more engaged and better informed about decisions that affect them. Enable Growth Kindred feels strongly that it must grow to remain competitive in the healthcare industry. There is constant price pressure, and increased scale will enable Kindred to continue to improve the efficiency of its operations. Kindred has always felt that it excelled at integrating newly acquired companies into its corporate culture, but with Office 365, Wardrip believes that Kindred can make this process even better. We buy a lot of companies and the faster we can transition the new employees on to our system, the quicker we realize synergies in operations, says Wardrip. By using Office 365, we can quickly move new employees to our communications platforms, which then makes it easier to integrate our back-office systems and the rest of our business processes. Facilitate Support Kindred sees a lot of potential for Lync Online and SharePoint Online to change the way that the company delivers support services to employees. We want to provide support in the way that works best for our employees. That could be a Lync chat and desktop-sharing session or a self-service portal, says Ragsdell. Our therapists want to help patients, not talk to our support staff. With Office 365, we can deliver support services to them in new ways. Reduce Administration By moving its employees off Google services and on to a hybrid Office 365
5 For More Information For more information about Microsoft products and services, call the Microsoft Sales Information Center at (800) In Canada, call the Microsoft Canada Information Centre at (877) Customers in the United States and Canada who are deaf or hard-of-hearing can reach Microsoft text telephone (TTY/TDD) services at (800) Outside the 50 United States and Canada, please contact your local Microsoft subsidiary. To access information using the World Wide Web, go to: solution, Kindred simplified IT administration by keeping all its services on one platform. Because all our employees are on Exchange, we ve reduced management overhead and we don t have to duplicate training and support efforts, says Wardrip. Looking forward, we see the potential to move all of our employees to the cloud and further reduce our administration requirements. Microsoft Office 365 The new Office provides anywhere access to your familiar Office applications plus , calendar, videoconferencing, and your most current documents on almost any device, from PCs to smartphones to tablets. For more information about Microsoft Office 365, go to: For more information about Kindred Healthcare services, visit the website at: Software and Services Microsoft Office 365 Microsoft Office 365 ProPlus Microsoft Exchange Online Microsoft Lync Online Microsoft SharePoint Online Microsoft Services Microsoft Cloud Vantage Services Microsoft Server Product Portfolio Microsoft Exchange Server 2013 This case study is for informational purposes only. MICROSOFT MAKES NO WARRANTIES, EXPRESS OR IMPLIED, IN THIS SUMMARY. Document published July 2013
Fuel Company Uses Online Tools to Energize Employee Communications, Drive Mobility Online Tools
Microsoft Office 365 Customer Solution Case Study Fuel Company Uses Online Tools to Energize Employee Communications, Drive Mobility Online Tools Overview Country or Region: Australia Industry: Other services
More informationMarketing Firm Cuts Email Costs 30 Percent by Moving to Microsoft Online Services
Microsoft Online Services Customer Solution Case Study Marketing Firm Cuts Email Costs 30 Percent by Moving to Microsoft Online Services Overview Country or Region: United States Industry: Professional
More informationState Government Moves to Hosted Solution to Improve Cross-Agency Collaboration
Microsoft Office 365 Customer Solution Case Study State Government Moves to Hosted Solution to Improve Cross-Agency Collaboration Overview Country or Region: United States Industry: Government Customer
More informationGlobal Safety Company Complements Unified Communications Solution with Cloud-Based Messaging
Microsoft Office 365 Customer Solution Case Study Global Safety Company Complements Unified Communications Solution with Cloud-Based Messaging Overview Country or Region: United States Industry: Professional
More informationBanking Corporation Provides Unified Communications with Cloud-Based Services
Microsoft Office 365 Customer Solution Case Study Banking Corporation Provides Unified Communications with Cloud-Based Services Overview Country or Region: United States Industry: Financial Customer Profile
More informationIT Solution Provider Finds More Business Advantages with Microsoft Online Services
Microsoft Customer Solution Customer Solution Case Study IT Solution Provider Finds More Business Advantages with Microsoft Online Services Overview Country or Region: United States Industry: Information
More informationSpecialty Foods Retailer Simplifies Collaboration with Switch to Office 365
Microsoft Customer Solution Customer Solution Case Study Specialty Foods Retailer Simplifies Collaboration with Switch to Office 365 Overview Country or Region: United States Industry: Retail Customer
More informationNew Mexico Utility Modernizes Communication and Collaboration with Cloud Services
Microsoft Office 365 Customer Solution Case Study New Mexico Utility Modernizes Communication and Collaboration with Cloud Services Overview Country or Region: United States Industry: Government Customer
More informationGlobal Software and Services Firm Reduces Costs, Builds Community with Unified Communications
Microsoft Lync Server 2010 Customer Solution Case Study Global Software and Services Firm Reduces Costs, Builds Community with Unified Communications Overview Country or Region: United States Industry:
More informationRetailer Improves Collaboration and Gains Licensing Flexibility with Office 365
Microsoft Office 365 Customer Solution Case Study Retailer Improves Collaboration and Gains Licensing Flexibility with Office 365 Overview Country or Region: France Industry: Retail Customer Profile L'Occitane
More informationLaundry Innovator Manages Growing Business Using Cloud BI and Collaboration Tools
Microsoft Office 365 Customer Solution Case Study Laundry Innovator Manages Growing Business Using Cloud BI and Collaboration Tools Overview Country or Region: United States and Canada Industry: Professional
More informationEvent Services Company Stays Connected with Unified Communications Solution
Microsoft Office System Customer Solution Case Study Event Services Company Stays Connected with Unified Communications Solution Overview Country or Region: United States Industry: Professional services
More informationThe Wise Group and Microsoft Office 365 Customer Solutions
Microsoft Office 365 Customer Solution Case Study Social Enterprise Reduces Costs and Expands Services with Flexible Cloud-Based Solution Overview Country or Region: United Kingdom Industry: Nonprofit
More informationJewelry Company Shines While Transforming Environment with Microsoft Office 365
Microsoft Office 365 Customer Solution Case Study Jewelry Company Shines While Transforming Environment with Microsoft Office 365 Overview Country or Region: United States Industry: Retail Customer Profile
More informationHealth Insurance Company Uses the Cloud to Reduce Mobile Development Time by Half
Windows Azure Customer Solution Case Study Health Insurance Company Uses the Cloud to Reduce Mobile Development Time by Half Overview Country or Region: United States Industry: Healthcare Customer Profile
More informationCraft Brewer Reduces Costs and Increases Availability with Hosted Messaging Solution
Microsoft Office 365 Customer Solution Case Study Craft Brewer Reduces Costs and Increases Availability with Hosted Messaging Solution Overview Country or Region: United States Industry: Retail Food and
More informationLaw Firm Automates Complex Workflows, Streamlining Processes and Development
Microsoft Office System Customer Solution Case Study Law Firm Automates Complex Workflows, Streamlining Processes and Development Overview Country or Region: United States Industry: Professional services
More informationSmall Business Partner Turns Product Knowledge into Product Sales
Microsoft Customer Solution Customer Solution Case Study Small Business Partner Turns Product Knowledge into Product Sales Overview Country: Denmark Industry: IT Solutions Provider Customer Profile Based
More informationSchool District Uses Datacenter Services to Reduce Costs and Carbon Output, Improve Education
School District Uses Datacenter Services to Reduce Costs and Carbon Output, Improve Education Microsoft Services Consulting Overview Country or Region: Taiwan Industry: Education Primary and secondary
More informationHow To Build A Big Data Solution For Healthcare
Microsoft SQL Server Customer Solution Case Study Big Data Solution Transforms Healthcare with Faster Access to Information Overview Country or Region: United Kingdom Industry: Professional services IT
More informationHumanitarian Group Expects to Save 20 Percent in Overall Costs with Hosted Services
Microsoft Online Services Customer Solution Case Study Humanitarian Group Expects to Save 20 Percent in Overall Costs with Hosted Services Overview Country or Region: Sweden Industry: Nonprofit organizations
More informationHealthcare Company Improves Project Management and Revenue Recognition
Microsoft Office Enterprise Project Management Customer Solution Case Study Healthcare Company Improves Project Management and Revenue Recognition Overview Country: United States Industry: Information
More informationMicrosoft Exchange Server 2003 Customer Solution Case Study
Microsoft Exchange Server 2003 Customer Solution Case Study University of Houston Provides Fast, Reliable E-Mail with Remote Access Capabilities Overview Country: United States Industry: Education Customer
More informationWe need to move between plans as our needs and business grow. We expect the ability to combine plans to meet our needs without worrying about which plans work together. Simplify the upsell and crosssell
More informationWith Help from Expert Consultants, Global Nonprofit Trims Email Costs By 38 Percent
Microsoft SQL Server Customer Solution Case Study With Help from Expert Consultants, Global Nonprofit Trims Email Costs By 38 Percent Overview Country or Region: United States Industry: Nonprofit organization
More informationOnline Services Help Software Firm Affordably Access Enterprise-class E-mail
Microsoft Online Services Customer Solution Case Study Online Services Help Software Firm Affordably Access Enterprise-class E-mail Overview Country or Region: United States Industry: IT Services Customer
More informationCity Government Moves to Efficient, Environment-Friendly Paperless Meetings
Microsoft Office System Customer Solution Case Study City Government Moves to Efficient, Environment-Friendly Paperless Meetings Overview Country or Region: Norway Industry: Government Local Customer Profile
More informationHoster Improves Remote Access, Increases Revenues with Virtualized Desktop Solution
Customer Solution Case Study Hoster Improves Remote Access, Increases Revenues with Virtualized Desktop Solution Overview Country or Region: United States Industry: Hosting Customer Profile ngenx delivers
More informationPostal Agency Reduces Costs by 20 Percent with Automated Deployments and Private Cloud
Microsoft System Center 2012 Customer Solution Case Study Postal Agency Reduces Costs by 20 Percent with Automated Deployments and Private Cloud Overview Country or Region: United Kingdom Industry: Government
More informationSoftware Firm Relieves Customers of Infrastructure Worries with Cloud Offering
Software Firm Relieves Customers of Infrastructure Worries with Cloud Offering Overview Country or Region: Sweden Industry: Professional services Software Customer Profile makes a modular software suite
More informationSubhakanta Satpathy, Senior Vice President IT, CIO Axis Bank
Microsoft Project Server 2010 Customer Solution Case Study Bank Centralizes Information, Achieves Significant Project Visibility Overview Country or Region: India Industry: Financial Services Customer
More informationMicrosoft Co-Venture Uses Server Solution to Eliminate Latency for Field Force
Customer Solution Case Study Microsoft Co-Venture Uses Server Solution to Eliminate Latency for Field Force Overview Country or Region: United States Industry: IT services Customer Profile Avanade, based
More informationBig Data Solution Transforms Healthcare with Faster Access to Information
Big Data Solution Transforms Healthcare with Faster Access to Information Overview Customer: Leeds Teaching Hospitals Customer Website: www.leedsth.nhs.uk Country or Region: United Kingdom Industry: Healthcare
More informationWe need to move between plans as our needs and business grow. We expect the ability to combine plans to meet our needs without worrying about which plans work together. Simplify the upsell and crosssell
More informationCloud Service Provider Builds Cost-Effective Storage Solution to Support Business Growth
Cloud Service Provider Builds Cost-Effective Storage Solution to Support Business Growth Overview Country or Region: United States Industry: Hosting Customer Profile Headquartered in Overland Park, Kansas,
More informationHVAC Contractor Integrates Operational Systems, Opens Up Information Access
Microsoft Dynamics Customer Solution Case Study HVAC Contractor Integrates Operational Systems, Opens Up Information Access Overview Country or Region: United States Industry: HVAC / Construction Customer
More informationHosting Provider Plans to Expand Cloud Business by 80 Percent Using Software Upgrade
Hosting Provider Plans to Expand Cloud Business by 80 Percent Using Software Upgrade Overview Country or Region:United States Industry: Hosting Customer Profile Hostway is a leader in cloud, managed, and
More informationMicrosoft Office 365 From Vodafone 2015 Update
Microsoft Office 365 From Vodafone 2015 Update What is Microsoft Office 365? Microsoft Office 365 offered by Vodafone is a hosted, cloud-based IT solution that combines Microsoft s suite of communication
More informationCatapult Systems Succeeds with Sales, Marketing, Delivery Makeovers for the Cloud
Catapult Systems Succeeds with Sales, Marketing, Delivery Makeovers for the Cloud Overview Partner: Catapult Systems Partner Website: www.catapultsystems.com Country or Region: United States Industry:
More informationShipper Switches from IBM Lotus Notes to Microsoft Solution, Improves Productivity
Microsoft Office System Customer Solution Case Study Shipper Switches from IBM Lotus Notes to Microsoft Solution, Improves Productivity Overview Country or Region: United States Industry: Transportation
More informationSoftware Firm Applies Structure to Content Management System for Greatest Value
Partner Solution Case Study Software Firm Applies Structure to Content Management System for Greatest Value Overview Country or Region: United States Industry: Professional services Software engineering
More informationLarge Telecommunications Company Gains Full Customer View, Boosts Monthly Revenue, Cuts IT Costs by $3 Million
Microsoft Business Intelligence Customer Solution Case Study Large Telecommunications Company Gains Full Customer View, Boosts Monthly Revenue, Cuts IT Costs by $3 Million Overview Country or Region: United
More informationON Semiconductor identified the following critical needs for its solution:
Microsoft Business Intelligence Microsoft Office Business Scorecards Accelerator Case study Harnesses the Power of Business Intelligence to Drive Success Execution excellence is an imperative in order
More informationEnergy Company Reduces Costs by Upgrading Communications Solution
Microsoft Lync Server 2010 Customer Solution Case Study Energy Company Reduces Costs by Upgrading Communications Solution Overview Country or Region: Indonesia Industry: Energy Customer Profile MedcoEnergi
More informationLaw Firm Cuts IT Costs by 90 Percent, Dismisses Server Worries with Online Services
Microsoft Online Services Customer Solution Case Study Law Firm Cuts IT Costs by 90 Percent, Dismisses Server Worries with Online Services Overview Country or Region: United States Industry: Professional
More informationLync 2013 Customer Solution Case Study
Lync 2013 Customer Solution Case Study Fitness Giant Upgrades Conferencing Solution to Improve Communications and Collaboration Overview Country or Region: United States Industry: Health Customer Profile
More informationBy Moving Email to Cloud, Retailer Saves $250,000 Annually, Gains Business Agility
Microsoft Online Services Customer Solution Case Study By Moving Email to Cloud, Retailer Saves $250,000 Annually, Gains Business Agility Overview Country or Region: United States Industry: Retail Specialty
More informationSoftware Provider Eases Use of Product by Offering Oracle-Based Application in Cloud
Software Provider Eases Use of Product by Offering Oracle-Based Application in Cloud Overview Customer: Redknee Customer Website: www.redknee.com Customer Size: 1,700 employees Country or Region: Canada
More informationPartner Sees Annual Cloud Sales Up 336 Percent, Total Sales Up 25%, with All In Cloud Strategy
Partner Sees Annual Cloud Sales Up 336 Percent, Total Sales Up 25%, with All In Cloud Strategy Overview Partner: InfinIT Consulting Partner Website: www.infinitconsulting.com Partner Size: 15 employees
More informationContract Researcher Cuts Costs by 35 Percent with FDA-Compliant System
Microsoft Customer Solution Healthcare Industry Case Study Contract Researcher Cuts Costs by 35 Percent with FDA-Compliant System Overview Country or Region: United States Industry: Healthcare services
More informationHosting Provider Migrates from VMware to Hyper-V, Trims Licensing Significantly
Hosting Provider Migrates from VMware to Hyper-V, Trims Licensing Significantly Overview Country or Region: Norway and Sweden Industry: IT services Customer Profile TeleComputing provides hosting, system
More informationHow To Make A Private Cloud Work For An International Business
Customer Case Study Multinational Corporation Builds an Agile, Cost-efficient Business with Private Cloud Overview Country or Region:India Industry:Manufacturing, services and retail Customer Profile Essar
More informationEffective, Affordable Data Management with CommVault Simpana 9 and Microsoft Windows Azure
Effective, Affordable Data Management with CommVault Simpana 9 and Microsoft Windows Azure Businesses benefit from streamlined data management both on premises and in the cloud. White Paper Published:
More informationDesktop Publishing Giant Creates Innovative Web- Based Service for Small-Business Market
Windows Azure Customer Solution Case Study Desktop Publishing Giant Creates Innovative Web- Based Service for Small-Business Market Overview Country or Region: United States Industry: Professional services
More informationUnified Communications Powers Global Collaboration at Energy Trading Company
Microsoft Lync Server 2010 Customer Solution Case Study Unified Communications Powers Global Collaboration at Energy Trading Company Overview Country or Region: United Kingdom Industry: Oil and gas Customer
More informationConstellation Energy Sees Its Most Successful Rate Case with Case Management Solution
Microsoft Office System Customer Solution Case Study Constellation Energy Sees Its Most Successful Rate Case with Case Management Solution Overview Country or Region: United States Industry: Utilities
More informationMicrosoft Dynamics AX and Exchange Rate Ewing Cole
Microsoft Dynamics Customer Solution Case Study Architecture Firm Strengthens Project Management with Integrated Solution Overview Country or Region: United States Industry: Professional services Architecture,
More informationMicrosoft Office 365. Presented By:
Microsoft Office 365 Presented By: Microsoft Office 365 Overview Basic Overview Packages and associated pricing 365 Vs. Office Installation Integration (local vs cloud) Inbox vs 365 (when to suggest or
More informationJapanese Regional Hospital Boosts Efficiency with Enhanced Data Integration
Microsoft Customer Solution Healthcare Industry Case Study Japanese Regional Hospital Boosts Efficiency with Enhanced Data Integration Overview Country or Region: Japan Industry: Healthcare Customer Profile
More informationSummary... 1 What s New in This Brief... 1 Details... 1 Customer Scenarios... 3 Frequently Asked Questions... 6
Volume Licensing brief Licensing the Enterprise Cloud Suite This brief applies to the Microsoft Enterprise Agreement program. Table of Contents Summary... 1 What s New in This Brief... 1 Details... 1 Customer
More informationIDENTITY & ACCESS MANAGEMENT
Securely Enabling Your Business IDENTITY & ACCESS MANAGEMENT Customer Solution Case Study FishNet Security Helps Hotelier Prepare for Rapid Move to Cloud with New Identity Management Solution Achieving
More informationThe cloud that s built for your business.
The cloud that s built for your business. This is the Microsoft Cloud. Each and every business is unique. From healthcare to retail, manufacturing or finance no two businesses operate the same way. That
More informationLufthansa Systems Uses Hybrid Cloud to Trim IT Delivery to Hours and Reduce Costs
Lufthansa Systems Uses Hybrid Cloud to Trim IT Delivery to Hours and Reduce Costs Overview Country or Region: Germany Industry: IT services Customer Profile Lufthansa Systems provides consulting and IT
More informationHoster Uses Virtualization to Support Automation, Geo-Diversity, and Cost Savings
Microsoft Virtualization: Data Center to Desktop Customer Case Study Hoster Uses Virtualization to Support Automation, Geo-Diversity, and Cost Savings Overview Country or Region: United States Industry:
More informationMedia Company Reduces Time-to-Market by 80 Percent with Cloud-Hosting Solution
Microsoft Customer Solution Customer Solution Case Study Media Company Reduces Time-to-Market by 80 Percent with Cloud-Hosting Solution Overview Country or Region: United States Industry: Media and cable
More informationEnterprise Archiving Simplified
Enterprise Archiving Simplified For organizations that want the peace of mind of knowing that their digital assets are always secure and within reach. 2011 Until 2000 Enterprise Archiving 2015 5 Million
More informationGlobal Technology Service Provider Deploys Operating System and Expands
Windows 7 Customer Solution Case Study Global Technology Service Provider Deploys Operating System and Expands Overview Country or Region: Germany Industry: Professional services Customer Profile Based
More informationPower Company Improves Customer Service, Decreases TCO with Microsoft SAP Solution
Microsoft Server Product Portfolio Customer Solution Case Study Power Company Improves Customer Service, Decreases TCO with Microsoft SAP Solution Overview Country or Region: China Industry: Utilities
More informationMimecast Enterprise Information Archiving
DATASHEET Mimecast Enterprise Information Archiving A single, secure and accessible cloud archive for your business most important information. Mimecast delivers a secure, dependable and highly scalable
More informationOffice 365 Licensing Brief
Volume Licensing brief Office 365 Licensing Brief Table of contents Introduction... 2 Office 365 offers in Volume Licensing... 3 Buying licenses in Office 365 offers in Volume Licensing... 5 Office 365
More informationUniversity Uses Portal to Reduce Dissertation Review Time by Up to Half
Customer Solution Case Study Uses Portal to Reduce Dissertation Review Time by Up to Half Overview Country or Region: United States Industry: Education Higher education Customer Profile Liberty, founded
More informationInsurance Company Improves Time-to- Market with Enhanced Rating Engine
Microsoft Visual Studio 2008 Customer Solution Case Study Insurance Company Improves Time-to- Market with Enhanced Rating Engine Overview Country or Region: United States Industry: Financial services Insurance
More informationBank Boosts Cross-Selling by 20 Percent, Speeds Loan Approval, with CRM Solution
Microsoft Customer Solution Financial Services Industry Case Study Bank Boosts Cross-Selling by 20 Percent, Speeds Loan Approval, with CRM Solution Overview Country or Region: United States Industry: Financial
More informationOverview of products, services and capabilities
Overview of products, services and capabilities Enterprise Agreement Capabilities Enterprise Agreement Subscription Desktop (Common) Perpetual Server and Additional Product For desktop enterprise products
More informationIT Provider Expands SMB Business, Gives Customers More Flexibility with Server Solution
Partner Solution Case Study IT Provider Expands SMB Business, Gives Customers More Flexibility with Server Solution Overview Country or Region: Germany Industry: Professional services IT services Partner
More information5 ways Mimecast relieves the headache of email
5 ways Mimecast relieves the headache of email A Paralogic Networks Guide www.scholarisintl.com Introduction Email is one of the core internet technologies; for many businesses in the mid-1990s, the very
More informationCollaboration Solution Helps Law Firm Bolster Relationships, Streamline Processes
Microsoft Office System Customer Solution Case Study Collaboration Solution Helps Law Firm Bolster Relationships, Streamline Processes Overview Country or Region: United States Industry: Professional Services
More informationRealize More Success with Software-plus-Services. Cloud-based software from Microsoft Dynamics ERP
Realize More Success with Software-plus-Services Cloud-based software from Microsoft Dynamics ERP Cloud computing is Internet-based development and use of computer technology. Large central data centers
More informationOffice 365 from iomart
Office 365 from iomart iomart and Microsoft Office 365 As a member of the Microsoft Cloud Solution Provider (CSP) program, iomart is one of only a handful of partners selected to offer Microsoft cloud
More informationHoster Saves $971,000 in Data Center Costs with Integrated Virtualization Solution
Microsoft Virtualization: Data Center to Desktop Customer Solution Case Study Hoster Saves $971,000 in Data Center Costs with Integrated Virtualization Solution Overview Country or Region: United States
More informationManufacturer Saves $1.5 Million, Caps IT Costs by Using Hyper-V Technology
Microsoft Virtualization: Data Center to Desktop Customer Solution Case Study Manufacturer Saves $1.5 Million, Caps IT Costs by Using Hyper-V Technology Overview Country or Region: Slovenia Industry: Manufacturing
More informationUNCLASSIFIED. UK Email Archiving powered by Mimecast Service Description
UNCLASSIFIED 11/12/2015 v2.2 UK Email Archiving powered by Mimecast Service Description Cobweb s UK Email Archiving, powered by Mimecast, provides businesses with a secure, scalable cloud-based message
More informationLaw Firm Enhances Client Service, Boosts Productivity, and Reduces IT Costs
Microsoft Office System Customer Solution Case Study Law Firm Enhances Client Service, Boosts Productivity, and Reduces IT Costs Overview Country or Region: United States Industry: Legal services Customer
More informationRetailer Delivers High-Availability to Meet Business Needs with Server Virtualization
Windows Server 2008 R2 Customer Solution Case Study Retailer Delivers High-Availability to Meet Business Needs with Server Virtualization Overview Country or Region: Australia Industry: Retail Customer
More informationUnified Communications Solution Helps Network Solutions Provider Collaborate Globally
Microsoft Office System Customer Solution Case Study Unified Communications Solution Helps Network Solutions Provider Collaborate Globally Overview Country or Region: United States Industry: Telecommunications
More informationIT Firm Virtualizes Databases: Trims Servers 85 Percent, Ups Performance 50 Percent
Microsoft Virtualization: Data Center to Desktop Customer Solution Case Study IT Firm Virtualizes Databases: Trims Servers 85 Percent, Ups Performance 50 Percent Overview Country or Region: United States
More informationBall Corporation Strengthens Global Account Management by Using CRM in the Cloud
Microsoft Dynamics Customer Solution Case Study Ball Corporation Strengthens Global Account Management by Using CRM in the Cloud Overview Country or region: United States and Europe Industry: Manufacturing
More informationInstitute Cuts Costs, Boosts Efficiency with Exchange Server Unified Messaging
Microsoft Exchange Server 2007 Customer Solution Case Study Institute Cuts Costs, Boosts Efficiency with Exchange Server Unified Messaging Overview Country or Region: United States Industry: Education
More informationMicrosoft Office 365 from Vodafone. Do business virtually anywhere
Do business virtually anywhere Now there s an easy way to do business virtually anywhere 2 Microsoft Office 365 from Vodafone is helping to empower people to work the way they want, on their terms, from
More informationHosting Company Implements Virtualization to Expand Services and Cut Operations Costs
Microsoft Virtualization: Data Center to Desktop Customer Solution Case Study Hosting Company Implements Virtualization to Expand Services and Cut Operations Costs Overview Country or Region: United States
More informationApparel Company Chooses Hosted Services Over On-Site Software to Save 55 Percent. 55 Percent
Microsoft Online Services Customer Solution Case Study Apparel Company Chooses Hosted Services Over On-Site Software to Save 55 Percent 55 Percent Overview Country or Region: United States Industry: Retail
More informationTransforming business through technology. Service Definition Document SharePoint. G-Cloud Framework SCS
Service Definition Document SharePoint G-Cloud Framework SCS 4 September 2015 Contents 1 Overview...2 1.1 Why Core?...2 2 Microsoft Office 365...3 2.1 Microsoft Office 365 SharePoint Online...3 2.2 Microsoft
More informationGetting Down to Business with Mobile
Getting Down to Business with Mobile How do you take your business to new heights? Create new tools that inform & delight customers and employees. 3+ Devices Anywhere Dispersed Anytime Data The world has
More informationHow To Create An Online Learning Portal For A University
Microsoft Higher Education Customer Solution Case Study University Launches Online Courses, Measures Learning Outcomes with Education Portal Overview Country or Region: United States Industry: Education
More informationZervicePoint Provides Automated, End-to-End Provisioning of Accounts, Services, and Material
ZervicePoint Provides Automated, End-to-End Provisioning of Accounts, Services, and Material Overview Partner Description Zipper by Enfo is an IT solutions provider and Microsoft Gold Certified Partner
More informationInnovative Real-Estate Management Firm Transforms Data Storage and Collaboration
Customer Solution Case Study Innovative Real-Estate Management Firm Transforms Data Storage and Collaboration Overview Country or Region: United States Industry: Professional services Real estate Customer
More informationCapita Productivity Hub Combining secure private cloud with familiar Microsoft tools
IT Enterprise Services Capita Productivity Hub Combining secure private cloud with familiar Microsoft tools The freedom and agility which cloud unleashes directly impacts business performance. Cloud productivity
More informationNasdaq Reduces Costs, Increases Availability of Core Customer Quote Applications
Microsoft Windows Server 2003 Customer Solution Case Study Nasdaq Reduces Costs, Increases Availability of Core Customer Quote Applications Overview Country or Region: United States Industry: Financial
More information