Sanctuary Housing Association Accommodation based services in Adur and Arun Service Specification for a Housing Support Contract

Size: px
Start display at page:

Download "Sanctuary Housing Association Accommodation based services in Adur and Arun Service Specification for a Housing Support Contract"

Transcription

1 Sanctuary Housing Association Accommodation based services in Adur and Arun Service Specification for a Housing Support Contract Aims To provide a housing support service to customers for the purpose of developing that person s capacity to live independently in accommodation or sustaining their capacity to do so. To work with customers and other relevant agencies to provide support and a planned approach to resettlement/move on where the needs arise. To provide a service that prevents the loss of accommodation and avoids the unnecessary use of higher intensity services. Housing support services are complimentary to but not intended to replace social care. Values Equal Opportunities and Diversity The service will: Be inclusive and sensitive to individual needs and aspirations Take the customer at his or her starting point and provide a service that is appropriate to their stage in development Involve the customer in decision making Form part of a framework of quality services that fit coherently together Develop through national research evidence and local knowledge of best practice Provide fair access and equal treatment Be respectful of customers and where appropriate, their families. The service will seek to ensure that it respects and includes everyone regardless of their: gender or gender reassignment marital status (including civil partnership) sexual orientation race, language, ethnic or national origins and nationality (including citizenship) religious belief disability and / or medical conditions age whether they have dependants trade union membership status and activity or political views/affiliations 1

2 Strategic Relevance Funding Outcomes Monitoring The service will meet the requirements of the West Sussex Housing Related Support Strategy The contract is dependant on the organisation achieving and maintaining West Sussex County Council accreditation status. The service provider is required to demonstrate that customer outcomes are being achieved through the provision of outcome monitoring data in line with what was the Supporting People Outcomes Framework: 1. Achieve economic well- being Maximise income, including receipt of right benefits Reduce overall debt Obtain paid work/participate in paid work 2. Enjoy and Achieve Participate in chosen training and or education and where applicable achieving desired qualifications Participate in chosen leisure/cultural/faith/informal learning activates Participate in chosen work like/voluntary/unpaid work activities Establish contact with external service/family/friends 3. Be Healthy Better manage physical health Better manage mental health Better manage substance misuse Better manage independent living as a result of assistive technology/ aids or adaptations 4. Stay Safe Maintain accommodation and avoid eviction Comply with statutory orders and processes (in relation to offending behaviour) Better manage self harm, avoid causing harm to others, minimise harm/risk of harm from others 5. Make a Positive Contribution Greater choice and/or involvement and/or control at service level and within wider community 2

3 Key Performance Monitoring and Service Performance Indicators Quality Standards Customer and Stakeholder Involvement The service provider will provide information on customer experiences, journeys and outcomes as detailed Schedule B Please see Schedule B The service will demonstrate a commitment to continuous improvement and will be subject to regular contract review. The service will actively encourage customer consultation and involvement with regard to the service, including the following areas: - Policy making and changes - Monitoring of service delivery - Service improvements and changes - Major changes to the support service. The service will be subject to the organisation s policy for customer involvement. The service will establish strong working relationships with key stakeholders such as District and Borough Councils, Probation services, Social Care and Health services. 3

4 Referrals Services designated as direct access can accept referrals directly to the service by self-referral or any referral agency with the customer s permission. All other services will accept referrals from agencies such as: - Relevant District/Borough Council Housing Needs - Local Housing Associations - Local Housing Support Providers - Local Voluntary Sector and Statutory Agencies The service will have a clear admissions policy that is shared with key referral agencies and stakeholders and subject to regular review. All referrals will undergo an assessment of needs, risk assessment and eligibility for services. Safeguarding/Serious and Untoward Incidents Support Planning SPECIFIC SERVICE DETAILS Service Description The provider will ensure that all staff are trained and have a thorough understanding of Adult and Children s safeguarding issues and will implement local policies and procedures. The provider will ensure that all staff are trained and have a thorough understanding of West Sussex County Council s Serious and Untoward Incident policy. The provider will ensure that every customer supported by the service has a support plan which is reviewed regularly and where appropriate, a key worker. The service is for 36 customers with housing support needs living in the Adur and Arun area of West Sussex. The service to be delivered is accommodation based Within the 36, 2 bed spaces will be designated as Quick Access for homeless 16/17 year olds. See Schedule E. Service users will have access to an on call service/ emergency and/or crisis helplines. 4

5 Accommodation Details Shared accommodation provides an individual lockable room with shared bathroom and kitchen facilities, with a communal area. Current properties include: Property Lancing (Adur) Shoreham (Adur) Bognor Regis (Arun) Units Property owner 7 Sanctuary 10 Sanctuary 11 Sanctuary Self-contained accommodation provides an individual flat with individual bathroom and kitchen facilities for the service user. Current properties include: Property Southwick Southwick Southwick Lancing Lancing Units Property owner 1 Sanctuary 1 Sanctuary 2 Sanctuary 2 Sanctuary 2 Sanctuary Each unit has a number and a lockable front door, which can only be accessed by the support provider, landlord or property owner in cases of emergency. Sanctuary Housing Association will perform all landlord functions such as: collecting rent dealing with rent arrears maintenance issues repairs tenancy regulations anti-social behaviour 5

6 Sanctuary Housing Association will provide the housing related support, as agreed and contracted with by West Sussex Supporting People team. Support Levels There are 2 levels of support within this contract: Level 1: Accommodation based, high level support at and Sleep in cover is provided at these properties. Each unit has an average of 8 hours of support per week. Level 2: Resettlement support at the self-contained flats in Adur and through outreach to customers moving out of in Arun. Each unit has an average of 3 hours of support per week. 6

7 Staffing The staffing composition for the housing support service is: Manager support hours 52.50hours per week Front line support hours hours per week Total hours hours per week A standard FTE working week is 39 hours for frontline staff, 37.5 for managers. The service provider will be responsible for the recruitment, training, support and supervision of staff and ensure staff maintain high standards of professional behaviour and job performance. Each staff role will be subject to a job description. Staff with front line access to service users will be subject to an enhanced CRB check. Funding Details Staff will be provided with regular supervision and appraisal in accordance with the organisation s policies for supervision and appraisal and team meetings will be held regularly. Cost of Service The total annual cost of the housing support service is 304,700 This will be implemented from 1 st January 2013 Hourly Rate The agreed hourly rate is Service Hours hours per week will be available in total including administration, travel and management time. Cost of Sanctuary Quick Access Bed service The total annual cost of the service is 24, ( 12, per bed space) The total annual cost of main service and the quick access bed service is 329, User Group The primary client group is vulnerable young people vulnerable (16-25) The Foyer has an important role to play in supporting the local authority to meet its obligations under the Southwark judgment for 16/17 year olds in the Chichester and Arun areas. 7

8 Eligibility Criteria Customers must be aged at entry into the service. Customers can be in priority need or non-priority need for housing. They should have a local connection to Arun or Adur as appropriate. If no customers are eligible for a current vacancy then a local connection to one of the other six district and boroughs, with agreement from the host authority, can be pursued. Customers must be willing to accept support as a condition of the licence / tenancy or support agreement. 8

Water Street. Providing Intensive Housing Management for Vulnerable Tenants

Water Street. Providing Intensive Housing Management for Vulnerable Tenants Water Street Providing Intensive Housing Management for Vulnerable Tenants Table of Contents What is Horton Housing?... 3 What is Water Street?... 3 What do we hope to achieve at Water Street?... 3 Who

More information

JOB DESCRIPTION. Job title:

JOB DESCRIPTION. Job title: JOB DESCRIPTION Job title: Assigned Projects/Base: Reports to: Hours: Salary: Community Services Project Leader The Community Mental Health & Housing Service East Kent or West Kent Community services Either

More information

2. The Aims of a Dual Diagnosis Accommodation Based Support Service

2. The Aims of a Dual Diagnosis Accommodation Based Support Service SERVICE SPECIFICATION FOR: Dual Diagnosis Mental Health and Substance Misuse Supported Housing Service The specification describes the Service to be delivered under the Steady State Contract for Provision

More information

LONDON BOROUGH OF BARNET SERVICE SPECIFICATION

LONDON BOROUGH OF BARNET SERVICE SPECIFICATION LONDON BOROUGH OF BARNET SERVICE SPECIFICATION Generic Floating Support Ref: 5000005365 1. INTRODUCTION The London Borough of Barnet is seeking a service provider to deliver a generic housing related floating

More information

Role Context & Purpose

Role Context & Purpose Group Manager Children s Social Care Services Role Profile: Grade: Accountable to: Accountable for: Senior Manager Hay B Service Leader 3-6 direct line reports, plus circa 48 staff that these direct reports

More information

A Guide to Housing-Related Support. in Surrey. www.surreycc.gov.uk

A Guide to Housing-Related Support. in Surrey. www.surreycc.gov.uk A Guide to Housing-Related Support in Surrey www.surreycc.gov.uk What is Housing-Related Support? Housing-Related Support offers support of a preventative or low level nature and encourages independence

More information

Registration Form National Housing Trust properties at The Glen Coalsnaughton

Registration Form National Housing Trust properties at The Glen Coalsnaughton Ochil View Housing Association Ochil House Marshill Alloa FK101AB 01259 722899 customerservices@ochilviewha.co.uk Registration Form National Housing Trust properties at The Glen Coalsnaughton Mid-market

More information

Transforming Housing Related Support Suffolk County Council. Future service models and timescales

Transforming Housing Related Support Suffolk County Council. Future service models and timescales Transforming Housing Related Support Suffolk County Council Future service models and timescales What is HRS and who is using it What is HRS? HRS helps a variety of different people to attain and sustain

More information

1. Code of practice for equal opportunity at Royal College of Art within employment

1. Code of practice for equal opportunity at Royal College of Art within employment ROYAL COLLEGE OF ART EQUALITY AND DIVERSITY POLICY 1. Code of practice for equal opportunity at Royal College of Art within employment The Royal College of Art is committed to creating an environment of

More information

Stronger communities, Better homes, Smarter business

Stronger communities, Better homes, Smarter business Stronger communities, Better homes, Smarter business Equality and Diversity Strategy and Action Plan 2014-2017 www.alliancehomesgroup.org.uk Equality and Diversity Strategy and Plan Introduction 3 About

More information

JOB DESCRIPTION. Community Mental Health Services Sector Manager

JOB DESCRIPTION. Community Mental Health Services Sector Manager JOB DESCRIPTION Title of Post: Support Worker, Mental Health Grade/ Band: Band 3 Directorate: Reports to: Accountable to: Initial Location: Hours: Adult Services, Mental Health Programme Team Leader Community

More information

Purpose of Guidance. The Aim

Purpose of Guidance. The Aim Joint Procedure between Housing and Children s Services for the Assessment of Housing and Support needs of Homeless or likely to become homeless 16- and 17- year-olds York Children s Services and Housing

More information

Equality, Diversity and Inclusion Policy

Equality, Diversity and Inclusion Policy Equality, Diversity and Inclusion Policy Version #: Date: Summary of Changes Version 5 Version 4 Version 3 Version 2 September 2010 Slight amendments in light of Equality Act Version 1 September 2009 (changed

More information

The Scottish Social Housing Charter

The Scottish Social Housing Charter The Scottish Social Housing Charter The Scottish Social Housing Charter The Scottish Government, Edinburgh, 2012 Crown copyright 2012 You may re-use this information (excluding logos and images) free of

More information

Team Nurse Job Description Job Reference: E106/15

Team Nurse Job Description Job Reference: E106/15 Team Nurse Job Description Job Reference: E106/15 Location: Responsible to: Salary: Working Hours: Special Conditions: Edinburgh ARBD Service Manager 22,047 to 28,103 per annum Full and part time applications

More information

We believe that everyone has some passion, skill or talent that can make a difference to his or her lives and the lives of others.

We believe that everyone has some passion, skill or talent that can make a difference to his or her lives and the lives of others. 1. Vision Volunteering is at the heart of defining Scotland, its people and places and our Volunteer Landscape in all its diversity helps shape a positive, healthy, fair and learning society at home and

More information

A place to call home : Housing and Homelessness Strategy 2014 2019. Action Plan for Objective 4 support independence and prevent homelessness

A place to call home : Housing and Homelessness Strategy 2014 2019. Action Plan for Objective 4 support independence and prevent homelessness A place to call home : Housing and Homelessness Strategy 2014 2019 Action Plan for Objective 4 support independence and prevent homelessness A: Prepare people for independent living, and help them maintain

More information

SERVICE SPECIFICATION

SERVICE SPECIFICATION SERVICE SPECIFICATION Provision of a Service for Young Carers Wokingham Borough Council OFFICIAL - SENSITIVE Page 1 1. Introduction This is the service specification for the provision of a Young Carers

More information

Group Manager Line management of a local team of 5-7 fte staff

Group Manager Line management of a local team of 5-7 fte staff Practice Manager Children s Social Care Role Profile: Practice Manager Grade: Grade 12 Accountable to: Accountable for: Role Context & Purpose Group Manager Line management of a local team of 5-7 fte staff

More information

Procedure No. 1.41 Portland College Single Equality Scheme

Procedure No. 1.41 Portland College Single Equality Scheme Introduction Portland College recognises the requirements under current legislation to have due regard to the general equality duty. 1.0 Context 1.1 Portland College supports equality of opportunity, promotion

More information

Equality & Diversity in Employment Policy

Equality & Diversity in Employment Policy Equality & Diversity in Employment Policy Document Type Equality & Diversity in Employment Policy Author Owner (Dept) Director of Human Resources Human Resources Date of Review May 2015 Version 2 List

More information

Safeguarding Children and Vulnerable Adults Policy

Safeguarding Children and Vulnerable Adults Policy Safeguarding Children and Vulnerable Adults Policy Important: Remember it is not up to you to decide if abuse has taken place, BUT it is your legal duty to report safeguarding concerns you may have about

More information

Equality with Human Rights Analysis Toolkit

Equality with Human Rights Analysis Toolkit Equality with Human Rights Analysis Toolkit The Equality Act 2010 and Human Rights Act 1998 require us to consider the impact of our policies and practices in respect of equality and human rights. We should

More information

Equality and Diversity

Equality and Diversity Equality and Diversity Policy Author: Sam Breckell Document Control Ref: TOCDOC-433-20 Issue No: Draft 1.0 Issue Date: 25/02/2014 1 Authority & Context 1.1 This policy sets out the Oldham College response

More information

Essex Floating Support Pointing you in the right direction

Essex Floating Support Pointing you in the right direction Essex Floating Support Pointing you in the right direction T h i s s e r v i c e i s f r e e Where has the Essex Floating Support service come from? Essex Supporting People pays for housing related support

More information

Referral Form. What benefits does the applicant receive? allocated?

Referral Form. What benefits does the applicant receive? allocated? Please return to Christopher Davies Heantun Housing Association 3 Wellington Road Bilston West Midlands WV14 6AA 01902 571131 christopher.davies@heantun.co.uk Referral Form Personal details: Name of applicant:

More information

SPECIALIST TENANCIES MANAGER PERSON SPECIFICATION

SPECIALIST TENANCIES MANAGER PERSON SPECIFICATION SPECIALIST TENANCIES MANAGER PERSON SPECIFICATION The Selection Panel has identified this comprehensive specification for the ideal candidate and will use this to examine the internal candidate(s) who

More information

Equality and Diversity Protocol

Equality and Diversity Protocol Equality and Diversity Protocol Document information Document title Equality and Diversity Protocol Owner Equality, Safety and Welbeing (ESW) Status Live Version 3 Effective from 18 June 2013 Approved

More information

DRAFT NORTHAMPTON BOROUGH COUNCIL CORPORATE DEBT POLICY

DRAFT NORTHAMPTON BOROUGH COUNCIL CORPORATE DEBT POLICY DRAFT NORTHAMPTON BOROUGH COUNCIL CORPORATE DEBT POLICY Revised Draft 6 th May 2010 DRAFT Corporate Debt policy May 2010 v0.6.doc 1 1 INTRODUCTION 1.1 The Council levies charges and rent for a variety

More information

HARP (Horton Addiction Recovery Programme) 14 Edmund Street Bradford BD5 0BH. Selection and Allocation Policy

HARP (Horton Addiction Recovery Programme) 14 Edmund Street Bradford BD5 0BH. Selection and Allocation Policy HARP (Horton Addiction Recovery Programme) 14 Edmund Street Bradford BD5 0BH Selection and Allocation Policy HARP (Horton Addiction Recovery Programme) will endeavour to ensure that its services are allocated

More information

CORPORATE DEBT RECOVERY

CORPORATE DEBT RECOVERY KEY POLICY: FINANCE CORPORATE DEBT RECOVERY 1.0 Key Strategic Links This strategy links to all corporate objectives in that it seeks to be responsible with and accountable for public finances, which is

More information

May STEPHENSON COLLEGE EQUALITY and DIVERSITY POLICY For review in 2019

May STEPHENSON COLLEGE EQUALITY and DIVERSITY POLICY For review in 2019 STEPHENSON COLLEGE EQUALITY and DIVERSITY POLICY For review in 2019 1 Contents: 1. Purpose 2. Scope 3. Policy Statement and Commitment 4. The Legislative Framework 5. Definitions 6. Responsibilities 7.

More information

Waterloo Group Policy Tenancy Management

Waterloo Group Policy Tenancy Management Waterloo Group Policy Tenancy Management Scope of Policy This policy sets out the Group s approach to tenancy management. It covers the type and length of tenancies granted, how the Group will tackle tenancy

More information

ROLE KEY RESPONSIBILITIES GROSS REVENUE BUDGET FTE STAFF REPORTS

ROLE KEY RESPONSIBILITIES GROSS REVENUE BUDGET FTE STAFF REPORTS READING BOROUGH COUNCIL MANAGERS PAID MORE THAN 50K 2014 /15 ROLE KEY RESPONSIBILITIES GROSS REVENUE BUDGET FTE STAFF REPORTS Acting Housing Needs Manager Adult Social Care Solicitor Assistant Chief Accountant

More information

Family Intervention Projects/Vulnerable Household Services

Family Intervention Projects/Vulnerable Household Services Family Intervention Projects/Vulnerable Household Services 24 th July 2014 INTRODUCTION Since the Supporting People funded Family Intervention Projects (FIP) /Vulnerable Household Projects were set up

More information

EVERYONE COUNTS STRATEGY

EVERYONE COUNTS STRATEGY EVERYONE COUNTS STRATEGY Introduction The aim of the Equality and Diversity Strategy is to ensure that Great Places Housing Group promotes equality, tackles discrimination, values diversity, and continues

More information

Job Description. BRANCH Integrated Services GRADE JM2

Job Description. BRANCH Integrated Services GRADE JM2 DIRECTORATE People and Communities JOB TITLE Consultant Social Work Practitioner Job Description BRANCH Integrated Services GRADE JM2 SECTION Community Family Service Main Purpose of the Job To operate

More information

APPENDIX A EQUALITY AND DIVERSITY MANAGEMENT POLICY. Page 1 of 11

APPENDIX A EQUALITY AND DIVERSITY MANAGEMENT POLICY. Page 1 of 11 APPENDIX A EQUALITY AND DIVERSITY MANAGEMENT POLICY Page 1 of 11 Revision Date November 2014 Author Glen White, Corporate Services Officer Policy Owner Reason for Revision Training and Awareness Methods

More information

Role Profile. Support Assistant (Community Services) Second Step

Role Profile. Support Assistant (Community Services) Second Step (Community Services) Second Step 9 Brunswick Square Bristol BS2 8PE June 2012 1. JOB DESCRIPTION The job description does not describe a comprehensive list of duties, rather a broader range of accountabilities

More information

Working with families; Together. To make a difference

Working with families; Together. To make a difference Working with families; Together To make a difference Towards a shared model of practice Juliet Neill-Hall Practice & Quality Assurance Manager Surrey Family Support Programme Where we are now National

More information

Equality, Diversity & Inclusion Policy

Equality, Diversity & Inclusion Policy Equality, Diversity & Inclusion Policy Approved Approved by Governance Board: 25/11/2015 Posted on Virtual Learning Environment: Posted on the website/online booking (if applicable): January 2016 To be

More information

JOB DESCRIPTION. Specialist Community Practitioner School Nurse (Child and Family Health)

JOB DESCRIPTION. Specialist Community Practitioner School Nurse (Child and Family Health) JOB DESCRIPTION Title: Specialist Community Practitioner School Nurse (Child and Family Health) Band: Band 6 Location/Base: Designated Locality within the Trust Directorate/Dept.: Children s Provider Services

More information

INCOME COLLECTION AND DEBT MANAGEMENT POLICY

INCOME COLLECTION AND DEBT MANAGEMENT POLICY INCOME COLLECTION AND DEBT MANAGEMENT POLICY Version Number 2 Date Revision Complete Policy Owner Angela Currie, Housing and Care Director Author Jenny Gardner, Regional Manager East Reason for Revision

More information

Child Protection Policy

Child Protection Policy Child Protection Policy This should be read in conjunction with the Procedures and Guidance Owner/s: Author/s: Issuing Team/Dept: Director of Children Young People and Families Emma Williams-Daly/Helen

More information

TITLE Version: 1. Policy Statement

TITLE Version: 1. Policy Statement TITLE Version: Rent and Service Charge Collection and Debt Recovery Policy v.3 Review Date: September 2016 Lead officer(s) & Author: Simon Brooke Customer Approved Date: Customer panel April 2013 Approved

More information

Diversity and Inclusion Policy Volunteers

Diversity and Inclusion Policy Volunteers Diversity and Inclusion Policy Volunteers Who does this policy apply to? All staff, volunteers and secondees involved in recruitment and management of volunteers Separate policy relating to young people:

More information

PRIVATE SECTOR HOUSING TENANT HARASSMENT AND ILLEGAL EVICTION POLICY

PRIVATE SECTOR HOUSING TENANT HARASSMENT AND ILLEGAL EVICTION POLICY PRIVATE SECTOR HOUSING TENANT HARASSMENT AND ILLEGAL EVICTION POLICY Version: Draft / Final number 1 Date: Date of final publication 2 Document Control Organisation Title Version Author Filename Owner

More information

Support Worker. About the Service. Job Summary. Main duties

Support Worker. About the Service. Job Summary. Main duties Support Worker Role: Works to: Senior Support Worker Reports to: Safer London Salary: 27,000 Duration: Fixed term until 30th September 2017 Location: Safer London office in Southwark (with frequent travel

More information

Diversity and Inclusion Policy

Diversity and Inclusion Policy Dated Diversity and Inclusion Policy Virtus Health Limited (ABN 80 129 643 492) ( Virtus ) Adopted by the Board on Version No.: 3 Review No.: 2 Issued By: Group CEO Version Date: 19 Aug 16 Review Date:

More information

Job Description. Job Title: Social Worker Intake Team

Job Description. Job Title: Social Worker Intake Team Job Description Job Title: Social Worker Intake Team Grade: SWMS 33 40: The pay scale for qualified Social Workers ranges from 29898 through to 35772 and there is an additional 100 monthly supplement for

More information

Equality and Diversity Policy. Bernie White Distribution. Trust Wide. Definition(s)

Equality and Diversity Policy. Bernie White Distribution. Trust Wide. Definition(s) Equality Impact Assessment Definition(s) E&D - Equality and Diversity RRA - Race Relations Act POVA - Protection of Vulnerable Adults CP - Child Protection DDA - Disability Discrimination Act MCA - Mental

More information

Equality, Diversity and Inclusion Policy

Equality, Diversity and Inclusion Policy 1 Equality, Diversity and Inclusion Policy Owned By: Senior Management Issue Date: July 2015 This policy will be reviewed in six months 1 2 Equality, Diversity and Inclusion Policy Introduction ProCo NW

More information

Questionnaire. Financial Safeguarding, Assessment and Advice Services for Adults

Questionnaire. Financial Safeguarding, Assessment and Advice Services for Adults Page Appendix 1 of 5 B Questionnaire Financial Safeguarding, Assessment and Advice Services for Adults Along with other local authorities across the country, West Sussex County Council is facing severe

More information

Rent Arrears Recovery Policy

Rent Arrears Recovery Policy Rent Arrears Recovery Policy 2013-16 July 2013 Version 1.0 Version Control Policy Author Version Number Date Status Comments Finance and Incomes Manager Draft 1.0 24 July 2013 New Approval Body Effective

More information

EQUAL OPPORTUNITIES AND DIVERSITY POLICY 1. GENERAL

EQUAL OPPORTUNITIES AND DIVERSITY POLICY 1. GENERAL EQUAL OPPORTUNITIES AND DIVERSITY POLICY 1. GENERAL 1.1 Juice Resource Solutions Limited embraces diversity and will seek to promote the benefits of diversity in all of our business activities. We will

More information

SINGLE EQUALITY POLICY

SINGLE EQUALITY POLICY SINGLE EQUALITY POLICY BUILDING FUTURES CHANGING LIVES We are committed to Equality and Diversity and to selection on merit. We welcome applications from all sections of society. Legislative Framework

More information

Your Application and Our Recruitment Process

Your Application and Our Recruitment Process Your Application and Our Recruitment Process Please read this guidance carefully before you complete the application. Orkney Islands Council s Equal Opportunities Policy means that we want to ensure that

More information

To act as a lead professional responsible for delivering a statutory social work service to those people who access or need the service.

To act as a lead professional responsible for delivering a statutory social work service to those people who access or need the service. Senior Social Worker Children s Social Care Role Profile: Grade: Grade 11 Accountable to: Accountable for: Senior Social Worker Practice Manager A small team Role Context & Purpose Job Category: Customer

More information

5. Non-Emergency Housing Options for LGBT People Facing Hate Crime

5. Non-Emergency Housing Options for LGBT People Facing Hate Crime 5. Non-Emergency Housing Options for LGBT People Facing Hate Crime This information sheet is for Lesbian, Gay, Bisexual and Trans (LGBT) people who are considering their housing options because of homophobic,

More information

Quality Assessment Framework Core Service Objectives

Quality Assessment Framework Core Service Objectives Quality Assessment Framework Core Service Objectives NIHE Supporting People Contents C1.1 Assessment and Support Planning...3 C1.2 Security, Health and Safety..11 C1.3 Safeguarding and Protection from

More information

Simon Community Northern Ireland welcomes the opportunity to respond to the Alcohol and Drug Commissioning Framework for Northern Ireland 2013-2016

Simon Community Northern Ireland welcomes the opportunity to respond to the Alcohol and Drug Commissioning Framework for Northern Ireland 2013-2016 Simon Community Northern Ireland welcomes the opportunity to respond to the Alcohol and Drug Commissioning Framework for Northern Ireland 2013-2016 About the Simon Community Simon Community Northern Ireland

More information

Housing Register Application Form

Housing Register Application Form Housing Register Application Form creating communities to be proud of Housing Register Application Form Page About Us...1 Section 1: You and Your Household...2 Section 2: Your Eligibility...4 Section 3:

More information

Below you will find information relevant to CCPS members which has been taken from the Single Outcome Agreement published in June 2009.

Below you will find information relevant to CCPS members which has been taken from the Single Outcome Agreement published in June 2009. East Ayrshire Below you will find information relevant to CCPS members which has been taken from the Single Outcome Agreement published in June 2009. Information is ordered in the following topic groups:

More information

Housing List Application

Housing List Application Answer all questions on this form fully & truthfully or your application will be delayed. Please use a black pen and write in BLOCK CAPITALS. If you need help filling in this form please contact 020 7364

More information

3.1.5 Housing in Bradford district

3.1.5 Housing in Bradford district Published: December 2011 3.1.5 Housing in Bradford district Context The homes where we live have long been recognised as an important factor on our health and wellbeing. In Victorian times, during the

More information

Recruitment and Selection Policy. Liverpool Community Health NHS Trust. Recruitment & Selection Policy

Recruitment and Selection Policy. Liverpool Community Health NHS Trust. Recruitment & Selection Policy Liverpool Community Health NHS Trust Recruitment & Selection Policy Version Number: Ratified by: V1 HR & OD Committee Date of Approval: November 2010 Name of originator/author: Approving Body / Committee:

More information

Employment and Staffing Including vetting, contingency plans, training

Employment and Staffing Including vetting, contingency plans, training Safeguarding and Welfare Requirements: Suitable People. Providers must ensure that people looking after children are suitable to fulfil the requirements of their role. Employment and Staffing Including

More information

Working with Young People to Build Communities

Working with Young People to Build Communities Working with Young People to Build Communities Essex Youth Service Commissioning through Community Capacity Building Essex Youth Service Essex Youth Service is an excellent informal education, social and

More information

The Portsmouth Allocation Scheme Affordable Homes for local People

The Portsmouth Allocation Scheme Affordable Homes for local People www.portsmouth.gov.uk The Portsmouth Allocation Scheme Affordable Homes for local People For more information about the allocation scheme please contact Housing Options: Tel 023 9283 4989 Email housing.options@portsmouthcc.gov.uk

More information

Management Information. Chief Social Work Officer

Management Information. Chief Social Work Officer Management Information Lead Officer Name: Paul Woolrich Designation: Service Improvement Manager Tel: 58462 (0131 553 8462) Lead Service Area Support to Children & Young People Last Review Date December

More information

Job Description. 19,650-21,268 pa (depending on experience)

Job Description. 19,650-21,268 pa (depending on experience) Job Description Organisation: Job Title: Line Manager: Location: Pay: YMCA Norfolk On Track Coach Youth & Community Manager Countywide 19,650-21,268 pa (depending on experience) Role Summary The purpose

More information

National Standards for the Protection and Welfare of Children

National Standards for the Protection and Welfare of Children National Standards for the Protection and Welfare of Children For Health Service Executive Children and Family Services July 2012 About the Health Information and Quality Authority The (HIQA) is the independent

More information

1. JOB PURPOSE 2. KEY ACCOUNTABILITIES PRINCIPAL DUTIES:

1. JOB PURPOSE 2. KEY ACCOUNTABILITIES PRINCIPAL DUTIES: Job Title: Location/Base: Dept.: Reporting to: Pharmacy Technician Claremont Hospital Pharmacy Pharmacy Manager 1. JOB PURPOSE The Pharmacy Technician, as part of a dedicated team, plays a key role in

More information

8. To ensure the accurate use of all pharmacy computer systems and to record all issues, receipts and returns of medicines.

8. To ensure the accurate use of all pharmacy computer systems and to record all issues, receipts and returns of medicines. JOB DESCRIPTION JOB TITLE PAY BAND DIRECTORATE / DIVISION DEPARTMENT BASE RESPONSIBLE TO ACCOUNTABLE TO RESPONSIBLE FOR Student Pharmacy Technician Band 4 (1st year 70% of top point on band 4, 2 nd year

More information

Volunteering Policy. 1. Introduction

Volunteering Policy. 1. Introduction 1. Introduction This policy sets out the broad principles for voluntary involvement in the work of Blackfriars Advice Centre. It is of relevance to all the stakeholders within the organisation, including

More information

Newcastle City Council Corporate debt policy. December 2013

Newcastle City Council Corporate debt policy. December 2013 Newcastle City Council Corporate debt policy December 2013 1 This policy sets out our approach to collecting and recovering debt owed to us by businesses and residents. Introduction Newcastle City Council

More information

Equality and Diversity Policy

Equality and Diversity Policy Equality and Diversity Policy May 2015 Also available in large print (16pt) and electronic format. Ask Student Services for details. www.perth.uhi.ac.uk Perth College is a registered Scottish charity,

More information

EQUAL OPPORTUNITIES & DIVERSITY POLICY

EQUAL OPPORTUNITIES & DIVERSITY POLICY 1. General dh Recruitment Hereford & Worcester embraces diversity and will seek to promote the benefits of diversity in all of our business activities. We will seek to develop a business culture that reflects

More information

Diversity and Equal Opportunities Policy - UK

Diversity and Equal Opportunities Policy - UK 1.0 Purpose The purpose of the Diversity and Equal Opportunities Policy is to encourage an atmosphere where all staff embrace the benefits of working in a diverse community and to provide a framework for

More information

All aspects of Sutton Housing Society s work, our business and services are covered by this policy.

All aspects of Sutton Housing Society s work, our business and services are covered by this policy. Page 1 of 11 NOTE: This policy can be made available in a range of formats. Please contact the Head Office if you require this document translated or issued in a format which is more appropriate for you.

More information

Job Description and Person Specification

Job Description and Person Specification Job Description and Person Specification Job Description The job description should detail the purpose, tasks and responsibilities of the job. It is of great importance both in the recruitment process

More information

Rhondda Cynon Taff Adoption Agency. Statement of Purpose

Rhondda Cynon Taff Adoption Agency. Statement of Purpose Rhondda Cynon Taff Adoption Agency Statement of Purpose 2013 1 Adoption Service Statement of Purpose Contents 1. Mission Statement 2. Aims & Objectives 3. Principles and standards of care 4. Services Provided

More information

Equality Policy. Revised date 15 March 2014 Adopted by Board March 2014

Equality Policy. Revised date 15 March 2014 Adopted by Board March 2014 Equality Policy Revised date 15 March 2014 Adopted by Board March 2014 Reviewed by C&I Review date 15 March 2017 1 Policy Objectives 1.1 As a National Governing Body, England Netball is fully committed

More information

Standards of Conduct and Practice for. Social Care Workers

Standards of Conduct and Practice for. Social Care Workers Standards of Conduct and Practice for Social Care Workers NOVEMBER 2015 Introductory Notes About us The Northern Ireland Social Care Council (NISCC) was established in 2001 as the regulatory body for the

More information

EQUALITY & DIVERSITY. Title. Equality & Diversity Author

EQUALITY & DIVERSITY. Title. Equality & Diversity Author EQUALITY & DIVERSITY Title Equality & Diversity Author Employment Relations Document Policy Effective Date 20/04/2015 Review Date 20/04/2017 Version 1.1 This policy supercedes all previous policies, circulars

More information

Criminal Justice Community Coordinator

Criminal Justice Community Coordinator JOB DESCRIPTION POST: RESPONSIBLE TO: LINE MANAGES: LOCATION: Criminal Justice Community Coordinator Criminal Justice Community Service Manager 2 x Service Support Officers 1 x CJS Community Hub Supervisor

More information

The Trust. Tenancy Management Policy. Neighbourhood Team. Draft: Final. Effective Date: February 2015. Affected Teams: All

The Trust. Tenancy Management Policy. Neighbourhood Team. Draft: Final. Effective Date: February 2015. Affected Teams: All The Trust Tenancy Management Policy Neighbourhood Team Draft: Final Effective Date: February 2015 Affected Teams: All Peaks & Plains Tenancy Management Policy February 2015 Page 1 of 12 TABLE OF CONTENTS

More information

WINSLOW CE COMBINED SCHOOL Policy on Equalities

WINSLOW CE COMBINED SCHOOL Policy on Equalities WINSLOW CE COMBINED SCHOOL Policy on Equalities Legal duties 1. We welcome our duties under the Race Relations 1976 as amended by the Race Relations Amendment Act 2000; the Disability Discrimination Acts

More information

Scope: All employees. The principles apply to all workers, secondees, contractors, job applicants, customers and clients.

Scope: All employees. The principles apply to all workers, secondees, contractors, job applicants, customers and clients. Title: Equality and Diversity Policy Type: Policy Version: 2.1 Directorate : Workforce Aim: To develop and promote a culture where all individuals receive fair and equal treatment in all aspects of employment

More information

WILTSHIRE EXTRA CARE SCHEME ELIGIBILITY CRITERIA NOMINATION ALLOCATIONS IN GENERAL

WILTSHIRE EXTRA CARE SCHEME ELIGIBILITY CRITERIA NOMINATION ALLOCATIONS IN GENERAL WILTSHIRE EXTRA CARE SCHEME ELIGIBILITY CRITERIA NOMINATION ALLOCATIONS IN GENERAL FOR PROPERTIES PROVIDED AS EXTRA CARE HOUSING SCHEMES OWNED BY RIDGEWAY COMMUNITY HOUSING ASSOCIATION Note: This agreement

More information

JOB DESCRIPTION. Job title: Community Manager. Team: Directorate: Operations. Reports to: Regional Manager. Location. Office based.

JOB DESCRIPTION. Job title: Community Manager. Team: Directorate: Operations. Reports to: Regional Manager. Location. Office based. JOB DESCRIPTION Job title: Community Manager Team: Directorate: Reports to: Location Operations Regional Manager Office based Job ID: Date: February 2013 Job Purpose: Ensure the effective delivery of high

More information

A guide to customer care

A guide to customer care A guide to customer care putting you at the heart of what we do Our commitment to you We want to make sure: 2 You get a service you can use easily; You have a say in how we provide our service to you;

More information

2016/17 Budget proposal Integrated Impact Assessment (IIA)

2016/17 Budget proposal Integrated Impact Assessment (IIA) 2016/17 Budget proposal Integrated Impact Assessment (IIA) Informing our approach to fairness Name of proposal Fairer Housing Unit Date of original assessment 20 November 2015 Lead officer Amanda Senior,

More information

ADMINISTRATION SERVICES MANAGER

ADMINISTRATION SERVICES MANAGER JOB DESCRIPTION TITLE: LOCATION: DEPARTMENT: REPORTING TO: RESPONSIBLE FOR: ADMINISTRATION SERVICES MANAGER Highgate Private Hospital General Operations General Operations Manager Outpatients Administration,

More information

Working Together. Equalities, Diversity and Inclusion Policy. August Uncontrolled Copy. Equalities, Diversity and Inclusion Policy

Working Together. Equalities, Diversity and Inclusion Policy. August Uncontrolled Copy. Equalities, Diversity and Inclusion Policy Working Together Equalities, Diversity and Inclusion Policy Equalities, Diversity and Inclusion Policy August 2011 Borders College 2/9/2011 1 Working Together 1. Introduction We are committed to the principles

More information

Child Protection & Safeguarding Children

Child Protection & Safeguarding Children Child Protection Policy Child Protection & Safeguarding Children Thanet District Council Policy & Procedure "All organisations need to listen and be reponsive to the diverse needs of children, young people

More information

(Health Scrutiny Sub-Committee 9 March 2009)

(Health Scrutiny Sub-Committee 9 March 2009) Somerset County Council Health Scrutiny Sub-Committee 9 March 2009 Drug and Alcohol Treatment Services Author: Amanda Payne Somerset DAAT Co-ordinator Contact Details: Amanda.Payne@somerset.nhs.uk Paper

More information

Landlords APRP. Are you looking for a tenant? Then let us take the hassle out of letting your property with our FREE service

Landlords APRP. Are you looking for a tenant? Then let us take the hassle out of letting your property with our FREE service Landlords Are you looking for a tenant? Then let us take the hassle out of letting your property with our FREE service www.coventry.gov.uk/housing How we can help rent your property? Coventry City Council's

More information

Liverpool Hope University. Equality and Diversity Policy. Date approved: 14.04.2011 Revised (statutory. 18.02.2012 changes)

Liverpool Hope University. Equality and Diversity Policy. Date approved: 14.04.2011 Revised (statutory. 18.02.2012 changes) Liverpool Hope University Equality and Diversity Policy Approved by: University Council Date approved: 14.04.2011 Revised (statutory 18.02.2012 changes) Consistent with its Mission, Liverpool Hope strives

More information

Equality & Diversity Policy

Equality & Diversity Policy Purpose: Author: Department: This document sets out the equality and diversity framework for Viridian Housing. Seema Jassi, Risk and E&D Manager Governance Date: May 2014 Review date: May 2015 CONTENTS

More information