The Checkatrade Report
|
|
- Thomasina Ami Payne
- 8 years ago
- Views:
Transcription
1 Frank and Son Frank and Son s a small family run business. Specialist in PLUMBING HEATING, ELECTRICAL, Tiling and other Building works. We intend to be very competitive in our local community as well as around Greater London. We guarantee to beat your quote. Our employees are fully competent with over a decade of experience. We work in an extremely clean and tidy manner, and cause the minimum amount of fuss to our clients. We pay particular attention to the fine details of our clients requests, resulting in quality and well priced work and very satisfied customers. About This Report Frank and Son are members of the consumer information service Checkatrade. Checkatrade provide a free, independent service to consumers. We supply you with up-to-date information on trades and service providers, helping you to make informed decisions on whom you employ. To join, our members are vetted then continuously monitored by feedback from their customers, which we make public. They agree to work to the high Checkatrade standard. We enable our members to print this Report directly from our web site to show you their credentials and customer feedback. They cannot change or select the vetting details or feedback this comes unbiased from our database (print quality may vary). Useful Contact Information Name Mr Joe Boci Address Catford, London, SE6 2TQ Telephone Mobile frankandsonltd@gmail.com Web This Report shows the 25 most recent feedback submissions for this member. Their entire feedback history can be read freely at If you have any further questions about this Report or member please call us on Your Feedback Counts To date we have received 2,004,208 feedback submissions from consumers like you. If you decide to employ this member, please add your comments online at for the benefit of others. Alternatively, ask them for a customer feedback card and post it back to us free of charge. Page 1 of 8
2 Feedback Summary What do these Scores Mean? The chart (left) shows this tradesperson s average score out of 10 in four key areas. The numbers are the average of all real customer scores given to this Checkatrade member with nothing left out. Overall Rating Positive Feedback Last 6 Months % 9.9 More about the Trader Profile Membership Number: Member Since: 27 September 2013 Total Feedback: 105 ü Recommended ü Vetted ü Monitored The overall rating is the average of all of these scores added together. The positive feedback rating shows the percentage of past customers who would recommend them. Specific customer scores are printed from page 4 of this Report onwards. Vetting Interviewed: On 17 September 2013 Limited Company: No VAT Registered: No Public Liability Insurance: Current - verified 25 September 2015 Insured by: NIG Coverage Amount: Accreditations: City and Guilds, Gas Safe Register, NICEIC - Part-P Domestic Installer Page 2 of 8
3 References Received as part of the vetting process upon application for Checkatrade membership. Plumbing Really impressed and efficient. Always on time and reliable. Customer in London, 30 September 2013 Plumbing Prompt, on time, friendly and courteous. Customer in London, 2 October 2013 Electrical Efficient, reliable, trustworthy and friendly. Customer in London, 2 October 2013 Plumbing Very reliable, trustworthy and together they all work in perfect harmony Customer in Twickenham, 2 October 2013 Pluming/Electrical Very happy as they left the job very tidy and attended to any other queries. Trader in London, 3 October 2013 The Checkatrade Standard Our trades and services pledge to you, their customers, to: Be honest. Inform you of any call-out fees before attending the work. Be realistic regarding start dates and how long work will take. Return promptly all phone messages that you leave. Keep all appointments booked and be on time. If unable to make original time or date, they will call you to let you know and reschedule where necessary. Let you know immediately if they are unable to carry out estimated work, referring you back to Checkatrade for assistance in finding another tradesperson. Be courteous and respectful to you, your property and your belongings. Keep you notified of all aspects of the work being undertaken. Advise you before commencing any works that generate further costs due to variation from the original contract. Create an additional contract for any variations to the original contract agreement, signed by both parties (you and the tradesperson). Never demand that payments must be cash. Never be threatening, or verbally or physically abusive. Deal with any complaints promptly and professionally. Page 3 of 8
4 Customer Feedback The 25 most recent feedback submissions from the public for Frank and Son. Their entire feedback history can be read freely at Overall Workmanship Courtesy Timekeeping Tidiness Pressure system. Great service and reliability, on time and efficient. Customer in London, 8 October 2015 Fitting outside wall light Great job at short notice, will hire again. Customer in London, 25 September 2015 Service and check of boiler, fitted new bath tap Friendly and efficient with work. Reliable and fair cost for work completed. Customer in London, 23 September 2015 Test and inspection. No comments given. Customer in London, 21 September 2015 Replacement socket. Efficient, prompt, very polite. Really happy with work. Will call him again. Customer in Bromley, 16 September 2015 Replacing kitchen tap. Very good, knowledgeable and patient, service efficient. Page 4 of 8
5 Customer in London, 12 September 2015 Replaced a fatty plug in the kitchen. Found the service to be fast and efficient. Customer in London, 9 September 2015 Replacement of consumer unit. RCD's and RCBO,s Efficient, informative and very tidy. Will be using again Customer in London, 4 September 2015 Oven fitting, extractor fan and new light fitting Really helpful and responsive, polite and tidy, lots of good advice and very flexible. Customer in London, 3 September 2015 Disconnect kitchen and lights fittings Excellent work, arrived on time completed as we wanted, very polite and kept us informed. Customer in London, 3 September 2015 Pendant lights fitted. Very good standard of work, punctual and tidy. I would definitely recommend. Customer in London, 19 August 2015 Fitted a new oven and fixed some dodgy wiring that we found a long the way! Frank was really excellent. He works quickly but was extremely careful. All the connections were checked and tested. He takes pride in his work. Very tidy and very fair. He only charged a minimal amount extra for quite a tricky job fixing some dodgy wiring which we only discovered when we took out the oven. Customer in London, 7 August 2015 Filter installed on gas boiler. Page 5 of 8
6 I had only asked Joe to install a filter on our boiler but he also bled all our radiators and cleared out a build up of dirt inside them, so that they work much more efficiently, going above and beyond my original request. Customer in London, 27 July 2015 Replace faulty toilet cistern parts. Joe arrived early, was very polite and completed the job quickly. Very satisfied with the work. Will definitely use again. Customer in Bromley, 14 July 2015 Fit radiators and sink. Fitted new radiators, sink and fixed toilet. No issues. Stuck to price, cleaned up and stuck to time keeping. All you want and need. Very happy. Customer in Beckenham, 3 July 2015 Replace ball valve in cold water tank. Excellent prompt service. Customer in Beckenham, 9 June 2015 Repair boiler breakdown. Arrived early and finished quickly, solved boiler problem. Customer in London, 8 May 2015 Leaking toilet. Swift arrival, a day ahead of schedule and explanation of work undertaken was straight forward. Customer in London, 24 April Gas safety certificate, install towel rail and others! Found Joe when we had just bought our first house and wanted to get a gas safety certificate as well as fix the boiler which had just stopped working! He arrived promptly and worked efficiently and gave good advice on other things to be done. Have used him since on other jobs to install new plumbing for the washing Page 6 of 8
7 machine and dishwasher and to install a new towel rail. Trustworthy and reliable, I keep his number handy! Customer in Bromley, 18 April 2015 Replace electric shower. Delighted with the standard of the work. The workman was extremely polite, top class job. Customer in Bromley, 20 March 2015 Some plumbing and tiling There were a few snags but these were satisfactorily resolved. Customer in London, 18 March New shower block pip Very good on time and clean and tide also the work he did was very good. Customer in London, 9 March 2015 Gas safety certification and boiler service. Would not hesitate to use or recommend this company in the future. Could not have given a better service. Customer in Bromley, 5 March 2015 Boiler service. Great job by Joe, and will definitely use again. Thank you! Customer in London, 23 February 2015 Radiator valve replacement and fixed. Swift appointment, good price, friendly service. Customer in London, 17 February Date joined Checkatrade 27 September 2013 Total amount of customer feedback 105 Date of last feedback 12 October 2015 Page 7 of 8
8 Number in the last 6 months 19 feedback averaging 9.9 Average Score 9.8 Customer Checklist ü ü ü ü Read through this Report carefully Call our Consumer Hotline on or visit our web site at if you want to confirm that the information in this Report is genuine. If you employ them, ask them for a feedback card that you can post back to us free of charge or please add your feedback for this member online at Next time you need some work doing, go straight to our web site to find thousands of reputable tradespersons. Page 8 of 8
The Checkatrade Report
Frank and Son Frank and Son is a small family run business. Specialist in PLUMBING, HEATING, ELECTRICAL, Tiling and Painting Decorating works. We intend to be very competitive in our local community as
More informationThe Checkatrade Report
Heppelthwaite The Red Van Plumbers Heppelthwaite the Red Van Plumbers, your local family run plumbing and heating company established in 1948 Heppelthwaite the Red Van Plumbers are a local family run plumbing
More informationThe Checkatrade Report
Heppelthwaite The Red Van Plumbers Heppelthwaite the Red Van Plumbers are a local family run plumbing and heating company established in 1948 Heppelthwaite The Red Van Plumbers provide a cost effective,
More informationComments and Ratings Almondvale Plumbing & Heating Services 12 Stevenson Court, Livingston, West Lothian, EH54 5NW 01506 436717
Comments and Ratings Almondvale Plumbing & Heating s 12 Stevenson Court, Livingston, West Lothian, EH54 5NW 01506 436717 NUMBER OF FEEDBACK FORMS RECEIVED: 11 AVERAGE SATISFACTION SCORE (OUT OF 10): 9.7
More informationAll comments and ratings received for this trader are collected here to help you make a decision when choosing your trusted trader.
COMMENTS AND RATINGS FOR G.G. Plumbing 7 Melrose Avenue, Paisley PA2 9HZ Telephone: 01505 816 313 - Mob: 07881 901 303 All comments and ratings received for this trader are collected here to help you make
More informationFeedback forms are completed by previous customers, rating their experience of dealing with CMI Plumbing & Heating.
Comments and Ratings CMI Plumbing & Heating 56 Fulmar Brae, Livingston, West Lothian, EH54 6UU 07739 962262 NUMBER OF FEEDBACK FORMS RECEIVED: 13 AVERAGE SATISFACTION SCORE (OUT OF 10): 9.6 Feedback forms
More informationCompensation Policy. When we have failed to carry out emergency or urgent repairs
Compensation Policy Hexagon aims to give good standards of service in housing and care, but occasionally things do go wrong. If a tenant makes a complaint, we will investigate and put the matter right
More informationComplete Plumbing. Drainage Solutions Ltd. All aspects of Plumbing & Drainage work undertaken A PARTNER YOU CAN DEPEND ON. www.leaksanddrains.co.
Complete Plumbing & Drainage All aspects of Plumbing & Drainage work undertaken A PARTNER YOU CAN DEPEND ON. 0800 020 9493 www.leaksanddrains.co.uk About Us Complete Plumbing & Drainage Complete Plumbing
More informationADVICE NOTE WATER LEAKS. How to prevent water leaks in your flat
ADVICE NOTE WATER LEAKS How to prevent water leaks in your flat 2 CONTENTS Note: As the leading trade body for residential leasehold management, ARMA is also an important resource for leaseholders. Our
More informationHome Emergency for Landlords Insured Domestic Assistance
Home Emergency for Landlords Insured Domestic Assistance Insured help for domestic emergencies Electrical and Gas Supply Plumbing and Drainage Security and Glazing Primary Heating Roofing Pests Home Emergency
More informationRepairs and maintenance
Repairs and maintenance TO YOUR HOME HOUSING at the heart of the community Contents Your responsibilities Reporting a repair Other useful contacts Out-of-hours emergency service The repair process How
More informationWe most sincerely hope that you have a trouble-free move into your new home.
GENERAL INFORMATION LEAFLET FOR ALL TENANTS Welcome to your new home! We most sincerely hope that you have a trouble-free move into your new home. The Agent assisting your move will complete an Inventory
More informationHome Emergency Solutions
Home Emergency Solutions Page 1 Why you need Home Emergency Solutions If you have an unexpected home emergency such as a burst pipe or boiler break-down, you want to put things right as quickly as possible
More informationOur repairs and maintenance service
Your repairs Being a GHA tenant gives you special rights when it comes to getting things fixed. This is called your Right to Repair. Here you ll find all you need to know about that, and much more. If
More informationHousing Policy Repairs and Maintenance
Housing Policy Repairs and Maintenance This policy affects: Tenants X Leaseholders X Other: TMO Tenants X TMO Leaseholders X PFI1 Tenants PFI2 Leaseholders PFI2 Tenants PFI2 Leaseholders Author: Service
More informationAwarded for Home and Heating Emergency, and Complete Home and Heating Care. Your guide to Saga Home Emergency. including the Policy Summary
Awarded for Home and Heating Emergency, and Complete Home and Heating Care. Your guide to Saga Home Emergency including the Policy Summary The reassuring home emergency service Saga Home Emergency offers
More informationComments and Ratings JS McIntyre Roofing Contractor 85 East Main Street, Whitburn West Lothian, EH47 0RQ Tel: 01501 744173
Comments and Ratings JS McIntyre Roofing Contractor 85 East Main Street, Whitburn West Lothian, EH47 0RQ Tel: 01501 744173 NUMBER OF FEEDBACK FORMS RECEIVED: 12 AVERAGE SATISFACTION SCORE (OUT OF 10):
More informationA Guide to Repairs & Maintenance
A Guide to Repairs & Maintenance your local housing provider www.ssha.co.uk V 1.1 Every home in tip-top condition Keeping your home well maintained and in good repair is as important to us as it is to
More informationWATER LEAKS AND DAMAGE
WATER LEAKS AND DAMAGE OUTLINE A quarter of all insurance claims made on flats are for damage caused by water leaks. The damage caused costs millions of pounds, heartache to those involved and disputes
More informationPrompt Reliable Professional Affordable
Prompt Reliable Professional Affordable Company Profile bellplumbingandgas.com.au table of contents Company Summary...3 Our Services...4 Specialist Services - Backflow Prevention Devices...5 Why Choose
More informationHome Improvement Insurance - UK Landlords
COMPENSATION POLICY LEAD OFFICER Bruce Johnson Director of Technical Services Board Approval: January 2011 Next Revieww Date: January 2013 CONTENTS 1.0 Introduction 2.0 Purpose 3.0 Right to Repair 4.0
More informationCALL: 08456 434322 Email us: sales@jefferyandwilkes.co.uk Visit: www.jefferyandwilkes.co.uk Saunders House, 53 The Mall, Ealing, W5 3TA
property maintenance CALL: 08456 434322 Email us: sales@jefferyandwilkes.co.uk Visit: www.jefferyandwilkes.co.uk Saunders House, 53 The Mall, Ealing, W5 3TA Our Services Carpentry Plumbing and drainage
More informationContents. Reporting your repair...3 Repair categories...5 All about your repairs...9 Planning ahead...18
R epa i rs Contents Reporting your repair...3 Repair categories...5 All about your repairs...9 Planning ahead...18 Reporting your repair How to report a repair You can report a repair in a number of different
More informationHome Emergency. Insured Domestic Assistance
Home Emergency Insured Domestic Assistance Insured help for domestic emergencies Electrical and Gas Supply Plumbing and Drainage Security and Glazing Primary Heating Roofing Pests Home Emergency cover
More informationCowley Resident Management Organisation Ltd Cowley House, 147 Brixton Road London SW9 6LZ
Cowley Resident Management Organisation Ltd Cowley House, 147 Brixton Road London SW9 6LZ Tel: 020-7926 0690 Fax 020-7926 0692 www.cowleyrmo.org Gas Central Heating Contract for Homeowners Basic Service
More informationMaking life easier for property management agents
Making life easier for property management agents PROPERTY MAINTENANCE GAS PLUMBING ELECTRICS APPLIANCES GLAZING DECORATING LOCKS CARPENTRY HANDYMAN ROOFING ALARMS CCTV Taking the hassle out of property
More informationT: (011) 955-6800 E: info@abdsolutions.co.za W: www.abdsolutions.co.za
HANDYMAN PLUMBING ELECTRICAL DECORATING CARPENTRY REFURBISHMENT At ABD Solutions Maintenance we are your first choice for professional, affordable building maintenance and refurbishment services for the
More informationHow to Protect Your Property Against Plumbing Disasters
How to Protect Your Property Against Plumbing Disasters Over 15 Years of Experience Servicing Toronto & GTA Available 24-Hours a Day CONTENT Why Your Home Plumbing Matters...2 Plumbing 101...3 Caring For
More informationservice breakdown emergency 3in1 Plan What the SGS Service Plan provides What happens if you have a breakdown Cover provided by the Plan Dear
3in1 Plan Dear As per our recent conversation, the SGS Service Plan offers complete peace of mind because for a small premium your central heating equipment will be serviced and covered in the event of
More informationReactive Maintenance Service Levels
Estates Office Reactive Maintenance Service Levels To report maintenance requests and items for repair go to: bristol.ac.uk/estates In an emergency, always call Ext: 89898 or (0117) 928 9898 Contents Executive
More informationRepairs and maintenance
Section 9 Who repairs what? Reporting repairs Repairs and maintenance Emergencies Repair response times Appointments Maintaining and improving your home What if Hastoe get it wrong? 34 Repairs and maintenance
More informationGuide to home improvements projects
Guide to home improvements projects Top tips for anyone about to have some work done in their home March 2012 OFT1408 Crown copyright 2012 You may reuse this information (not including logos) free of charge
More informationTenant & Leaseholder Compensation Policy
Tenant & Leaseholder Compensation Policy Housing Landlord July 202 Version Control Version 3 Status of Policy Sponsor Author/Reviewer Approved Review Date Draft Mark Gaynor, Corporate Director of Housing
More informationGraduate Guide to Contracting
Graduate Guide to Contracting Contents What is Contracting? 3 What to Expect on a Contract 4 What to Expect from Contracting 5 Pre-Employment Vetting 6 Umbrella Companies 9 Personal Service Companies 10
More informationHOME EMERGENCY INSURED DOMESTIC ASSISTANCE KEY FACTS BROCHURE
HOME EMERGENCY INSURED DOMESTIC ASSISTANCE KEY FACTS BROCHURE 2 WELCOME TO HOME EMERGENCY DAS Home Emergency is a peace of mind package for home owners, designed to provide help straight away after a domestic
More informationSecurity of Tenure in Privately Rented Homes
Security of Tenure in Privately Rented Homes 6 Security of tenure means the rights you have as occupier of your home, and is largely determined by the type of agreement you have. The type of agreement
More informationHow To Get A Plumber In Yorkshire
NEW LINE PLUMBING No Job Too Small Burst Pipes and Leaks Dripping Taps Outside Taps Replace Taps, Basins, Toilets, Baths etc. * FREE ESTIMATES * EMERGENCY CALL OUTS * NO CALL OUT FEE Call Ian Forrest 079681
More informationLondon Borough of Redbridge
London Borough of Redbridge Private Rented Sector Scheme www.redbridge.gov.uk 1 London Borough Of Redbridge Private Rented Sector (PRS) Scheme Redbridge Council is aiming to increase its work within the
More informationEMERGENCY SERVICES ADVANCED HOUSEHOLD MAINTENANCE
EMERGENCY SERVICES ADVANCED HOUSEHOLD MAINTENANCE This is a maintenance service - providing access to essential services that may be required in an emergency within the principal household and adjoining
More informationTerms and Conditions. for Your E.ON Home Energy Services Product. Central Heating breakdown repairs 0845 872 8630
Terms and Conditions for Your E.ON Home Energy Services Product Central Heating breakdown repairs 0845 872 8630 Plumbing, drainage and electrical wiring maintenance inspections, repairs and emergencies
More informationions T ondi Terms & C
Terms & Conditions CONTENTS: 1.0 What s Covered 1.1 MyCare 1.2 MyCare Plus 2.0 Qualifications 2.1 General 2.2 Gas Packages 2.3 My Care Plus 3.0 Exclusions 3.1 General 3.2 MyCare Plus Exclusions 4.0 General
More informationRepairs Our Responsibility and Your Responsibility
Repairs Repairs 0121 717 1515 Repairs Your tenancy agreement explains what repairs we are for doing and what repairs you are for doing or paying for. This leaflet is a summary of the information in your
More informationYOUR ENERGY IS OUR BUSINESS ELECTRICAL. www.glevumheating.co.uk Tel 01452 387066 Freephone 0800 038 1216
YOUR ENERGY IS OUR BUSINESS ELECTRICAL www.glevumheating.co.uk Tel 01452 387066 Freephone 0800 038 1216 Glevum Heating provides heating, electrical and renewable energy solutions to domestic and commercial
More informationHomeServices Terms and Conditions
HomeServices Terms and Conditions Contents Definitions 03 The Contract 04 Start date 04 General Exclusions 11 Payment 12 Cancellation 13 Appointments 16 Product Renewal 16 Changes to contract 16 Safety
More informationTENANT AND LANDLORD REPAIR RESPONSIBILITIES
TENANT AND LANDLORD REPAIR RESPONSIBILITIES REPAIR LANDLORD TENANT Notifying Repairs Any alteration or improvement you have carried out to the property Permission required Water damage caused by push-on
More informationHow to report a repair
How to report a repair for repairs to your home? We are committed to making sure your home is in a good state of repair. To meet our legal responsibilities we will: Keep the exterior (eg roof, walls, doors,
More informationRt Hon Andrew Smith MP: Resolution Letter
1 Complaints not upheld 2009-10 Rt Hon Andrew Smith MP: Resolution Letter Letter to Mr John Baker from the Commissioner, 9 July 2009 I have now completed my inquiries into the complaint you sent me on
More informationyour water pressure explained
your water pressure explained water networks your responsibility low pressure Our water networks are designed so that a typical home has a plentiful supply of water pressure and flow. There are however
More informationWe are your registered local one-stop plumbing and heating service for ALL your heating and plumbing requirements 7 days a week 24 hours per day.
We are your registered local one-stop plumbing and heating service for ALL your heating and plumbing requirements 7 days a week 24 hours per day. Fast & reliable Local plumbers in London - Emergency Plumbing
More informationYour Services. Repairs
Your Services Repairs Request a repair This leaflet explains the level of service you can expect from us and what you should do if you need to request a repair. You can request a repair in the following
More information0800 9999 200 Free estimates, no callout charge
24/7 FREEPHONE 0800 9999 200 Free estimates, no callout charge About Defluo We are one of the largest privately owned plumbing and drainage businesses in London and the South East which provides a full
More informationHome repairs and improvement
Home repairs and improvement Top tips for businesses March 2012 OFT1410 Crown copyright 2012 You may reuse this information (not including logos) free of charge in any format or medium, under the terms
More information53 & 55 London Road. Heating & hot water services All you need to know
53 & 55 London Road Heating & hot water services All you need to know Introduction Welcome to London Road. Your new home is served by a communal heating system. Your heating system is robust, reliable
More informationDo you need something fixed? We re ready to help
Glasgow Housing Association www.gha.org.uk Your repairs Repairs and maintenance Do you need something fixed? We re ready to help Better homes, better lives Repairs and maintenance Because you re a GHA
More informationEXIT INVENTORY/SURVEY
EXIT INVENTORY/SURVEY As soon as all your personal belongings have been removed and the property thoroughly cleaned, the inventory of goods and final survey of the premises will be done by the designated
More informationWarranty Service Summary
Warranty Service Summary The many details of warranty coverage can be confusing. We hope this summary of key points will help. If you do not know who to contact, call our warranty office and we will guide
More informationHome Emergency Brochure
Home Emergency Brochure Insured Domestic Assistance Insured help for domestic emergencies Standard cover Roof damage Plumbing and drainage Main heating system Power supply Toilet unit Home security Lost
More informationRepairs and looking after your home
A guide to Repairs and looking after your home Contents Page No. Introduction 1 Information for tenants 2 Information for homeowners 3-4 Information for onsite NHS workers 5 Information for students 5
More informationCellar/Basement Conversions
Cellar/Basement Conversions Tel 01905 700248 www.damptreat.co.uk About Us We are a small to medium sized family run company whose directors have worked together over many years having a combined experience
More informationA Seller s Guide. Selling your home. Everything you need to know for the smooth sale of your home.
A Seller s Guide Selling your home Everything you need to know for the smooth sale of your home. Thank you for downloading this guide from Anthony Pepe Estate Agents. We hope you find it helpful. If you
More informationThis section gives you some helpful information and tips on running your home and the equipment in it.
67 This section gives you some helpful information and tips on running your home and the equipment in it. Electricity Fuse board (electrical consumer unit) Make sure you know where your fuse board is and
More informationProtect your pipes. Be prepared this winter heat, insulate and protect your home
Protect your pipes Be prepared this winter heat, insulate and protect your home Looking after you and your home is important to us at Scottish Water. This leaflet gives you helpful advice on how to heat,
More informationHOME EMERGENCY INSURED DOMESTIC ASSISTANCE KEY FACTS BROCHURE
HOME EMERGENCY INSURED DOMESTIC ASSISTANCE KEY FACTS BROCHURE WELCOME TO HOME EMERGENCY DAS Home Emergency is a peace of mind package for home owners, designed to provide help as soon as possible after
More informationProtect your pipes. Keep the water cycle running smoothly and be prepared in winter. Heat, insulate and protect your home.
Protect your pipes Keep the water cycle running smoothly and be prepared in winter. Heat, insulate and protect your home. At Scottish Water, we are always working so the water cycle never stops. We believe
More informationCustomer Compensation Policy
Date approved: 5 May 2014 Approved by: Chief Executive 1. Introduction 1.1 Southway Housing Trust (Southway) will provide high quality services to our customers and aim to get things right first time.
More informationTaking the stress out of moving...
Taking the stress out of moving... Contents 01 Why us page 4 02 Our services page 7 03 A guide to your move page 9 04 Preparing for your move page 12 05 Moving day page 14 We have come a long way from
More informationmanxmove.co.im Estate agents for the 21 st century
45 Buttermere Drive Onchan IM3 2EB 499,500 * Spacious Modern Detached Family Home * Peaceful Residential Location * Competitively Priced for Quick Sale * Lounge, Dining Room, Large Conservatory, Breakfast
More informationAPPLICATION FORM FOR ENTRY ONTO HOUSING & COMMUNITY SERVICES (HCS) ADVISORY LIST OF CONTRACTORS FOR DISABLED FACILITIES GRANT WORK
APPLICATION FORM FOR ENTRY ONTO HOUSING & COMMUNITY SERVICES (HCS) ADVISORY LIST OF CONTRACTORS FOR DISABLED FACILITIES GRANT WORK The Advisory List of Contractors is based around HCS robust Code of Practice
More informationBuilding work, replacements and repairs to your home
Building work, replacements and repairs to your home Read this before starting any work Many jobs in the home need to be notified to and approved by your Local Authority Building Control unless carried
More informationLandlord Gas Safety Inspection (CP12) & Landlord Boiler Service Plan
Landlord Gas Safety Inspection (CP12) & Landlord Boiler Service Plan Changes to the Terms and Conditions To highlight any differences to any previous terms and conditions issued for this plan, set out
More informationC, D Only if fitted by Sadeh Lok. A, B, C Category dependent upon impact on residents enjoyment of their home
Repair Responsibilities A Guide for Sadeh Lok Residents Sadeh Lok is responsible for most of the repairs that may arise in and around your home, but not all. Each repair type is given a likely priority
More informationLeeds Jewish Housing Association. Property Repairs. Being responsible for your own home, and making it your own
Leeds Jewish Housing Association Property Repairs Being responsible for your own home, and making it your own April 2012 Who is Responsible for What? LjHA are responsible for keeping the following items
More informationRepairs. If you smell gas call Transco on 0800 111 999. www.rooftopgroup.org 1
Repairs If you smell gas call Transco on 0800 111 999 www.rooftopgroup.org 1 This leaflet contains useful information about the repairs service for tenants, as well as both your rights, our rights and
More informationLandlord/Agent Code of Conduct
Landlord/Agent Code of Conduct Commitment to this is a requirement of the Home Stamp accreditation scheme The Home Stamp Code of Conduct aims to provide guidance and advice regarding the management of
More informationHow to report a repair...4 What will happen when you call?...4 Our Standards...5 What happens when we are closed?...6
Repairs Contents How to report a repair...4 What will happen when you call?...4 Our Standards...5 What happens when we are closed?...6 What repairs are Newlon responsible for?...6 Improvements...7 Important
More informationDream Move Lettings 361 High Road, Wood Green, London N22 8JA 0208 881 3819 Company Registered in England 07249682 Page 1 of 12
361 High Road, Wood Green, London N22 8JA 0208 881 3819 Page 1 of 12 Contents Introduction... 3 Moving In Checklist... 4 Switching On Your Suppliers... 5 Step 1... 5 Step 2... 5 Step 3... 5 Step 4... 5
More informationYour guide to Urang. London s leading building and home improvement company. Click on the sections below to explore our range of services
Your guide to Urang London s leading building and home improvement company Click on the sections below to explore our range of services 1. About us 2. Refurbishment 3. General building 4. Painting 5. Kitchens
More informationSpectrum Housing Group sets a minimum standard that our homes will meet when we relet them. Some repairs will be carried out before you move in,
RELET STANDARDS gas servicing & repairs Introduction Spectrum Housing Group sets a minimum standard that our homes will meet when we relet them. Some repairs will be carried out before you move in, others
More information0860 110 812 or 011 372 2900
Underwritten by Absa Insurance Company Limited, Reg. No. 1992/001737/06, who agrees to provide insurance in terms of this policy during any period of insurance for which a premium has been paid. Appliance
More informationResponsibilities regarding the upkeep of tenant owner apartments
Responsibilities regarding the upkeep of tenant owner apartments FOR TENANT OWNER ASSOCIATIONS THAT HAVE ADOPTED THE STANDARD STATUTES OF THE HSB NATIONAL FEDERATION 2003 Guide for upkeep responsibility
More informationHome Emergency Brochure Insured Domestic Assistance. Towergate Underwriting Let Property
Home Emergency Brochure Insured Domestic Assistance Towergate Underwriting Let Property Insured help for domestic emergencies Standard cover Roof damage Plumbing and drainage Main heating system Power
More informationThe Policy Shop Home Emergency Brochure
The Policy Shop Home Emergency Brochure Insured Domestic Assistance Insured help for domestic emergencies Standard cover 24-hour emergency assistance Plumbing and drainage Main heating system Domestic
More informationStudent Homes 2014/15 Tenant Satisfaction Survey http://studenthomes.london.ac.uk Tel: 020 7664 4836
Student Homes 2014/15 Tenant Satisfaction Survey http://studenthomes.london.ac.uk Tel: 020 7664 4836 Report Produced - March 2015. This report summarises the feedback we received from you our 2014/15 tenants
More informationYour new. repairs service 2011. www.linbrooks.co.uk
Your new repairs service 2011 0800 035 0003 www.linbrooks.co.uk Contents Your new repairs contractor 3 Our service standards 4 Linbrook: meet the team 6 Customer care 8 Landlord responsibilities 10 Tenant
More informationRepairs: who s responsible?
Your responsibilities as a tenant in a sheltered scheme Condensation Condensation Damage Damage caused by you Domestic appliances We will repair domestic appliances if they have been provided by us Keys
More informationComments and Ratings D Watson Roofing Ltd 41 Mill Road Industrial Estate, Linlithgow West Lothian, EH49 7SF 01506 847885
Comments and Ratings D Watson Roofing Ltd 41 Mill Road Industrial Estate, Linlithgow West Lothian, EH49 7SF 01506 847885 NUMBER OF FEEDBACK FORMS RECEIVED: 15 AVERAGE SATISFACTION SCORE (OUT OF 10): 9.7
More informationLeakage from customers supply pipes. code of practice
Leakage from customers supply pipes code of practice South East Water This leaflet forms part of our Customer Code of Practice, which provides a guide to the services we provide for domestic customers.
More informationStudent Homes Guide for Landlords 2014/2015
Student Homes Guide for Landlords 2014/2015 1 Last Updated: April 2015 Student Homes of University of London Housing Services (ULHS). Introduction: The University of London Student Homes scheme has been
More informationYour Guide to Household Water Metering
Your Guide to Household Water Metering Introduction It s generally considered that it s fairer to pay for the amount of water you actually use, rather than by a fixed amount. After all, you pay for electricity
More informationCertified Installer Partnership Code of Practice
Certified Installer Partnership Code of Practice Proper practice guidelines for our accredited tradesmen Find an installer you know you can trust with Certified Installer Partnership When looking for an
More informationDelivering dedicated maintenance solutions to commercial and residential properties across London
Delivering dedicated maintenance solutions to commercial and residential properties across London Why Titan Maintenance? At Titan Maintenance we are your first choice for professional, affordable building
More informationHA5 4JX T: 020 8421 0107. NEW Instruction. One Bedroom Retirement Flat for the over 60's. Greater London HA5 4JX. 523 Uxbridge Road Road
T: 020 8421 0107 NEW Instruction Flat Flat 22 22, Lutyens Lutyens Lodge Lodge, 523 Uxbridge Road Road Hatch Pinner End Greater London HA5 4JX HA5 4JX London Borough of Harrow * One Bedroom Retirement Flat
More informationP.I.D. Property Information Document Fairlie Court, Rainhill Way, E3 3HG, London. April 2015
P.I.D Property Information Document Fairlie Court, Rainhill Way, E3 3HG, London April 2015 Contents 1. Contact information... 2 2. Internet... 3 3. Heating... 4 3.1 Boiler... 4 3.2. Potential Problems,
More information5 Things You Should Know Before You Hire a Local Plumber
5 Things You Should Know Before You Hire a Local Plumber Disclaimers / Legal Information All rights reserved. No part of this ebook may be reproduced, stored in a retrieval system or transmitted in any
More informationRepair Responsibilities A Guide for Sadeh Lok Residents
Repair Responsibilities A Guide for Sadeh Lok Residents Sadeh Lok is responsible for most of the repairs that may arise in and around your home, but not all. Each repair type is given a likely priority
More informationResidential Landlords' Emergency Solutions Policy Summary Let s make it happen with Residential Landlords' Emergency Solutions Take out cover today
Residential Landlords' Emergency Solutions Policy Summary This summary provides an overview of Residential Landlords' Emergency Solutions. The full terms and conditions of this insurance contract can be
More informationAbout us - Home Improvement Agency
About us - Home Improvement Agency We aim to help elderly people, disabled people and people on benefits who own their own homes, to repair, maintain or adapt their homes so that they feel safe, warm and
More informationRepair Guide for Tenants
Repair Guide for Tenants REPAIR GUIDE FOR TENANTS 2014 1 This leaflet explains what to do if your home needs repair work. It tells you about what work we will carry out through our repairs contractors,
More informationSelling With. Discover the Easier Way. www.jtmhomes.co.uk
Selling With Discover the Easier Way www.jtmhomes.co.uk "Just three days on the market and full asking price! What a brilliant achievement" ET "I've found the service at JTM second to none, and will be
More informationRepairs and Maintenance important information from Housing ACT
FACT SHEET Repairs and Maintenance important information from Housing ACT Who will do the maintenance work? Housing ACT has appointed one Facility Manager, Spotless P&F Pty Ltd to undertake property maintenance.
More information