HSB HomeWorks. A game changing enhancement to reposition and revitalize your homeowners products NOT IF, BUT HOW

Transcription

1 HSB HomeWorks A game changing enhancement to reposition and revitalize your homeowners products NOT IF, BUT HOW

2 Homeowners need help. Now you can provide it. Homeowners need protection from the breakdown of costly systems, appliances and electronics in the home. And they want to reduce the amount of money they spend on energy and operating their homes. Now with a single policy enhancement, you can provide broad protection for even the most vulnerable home technologies and offer policyholders tools to increase home energy efficiency and save money. Introducing HSB HomeWorks.

3 A new way to retain and win homeowners business. And trust. Heavy competition and other market factors have put enormous pressure on the profitability of homeowners products. What s more, homeowners coverage has remained essentially the same for years, creating parity among carriers and a disconnect between today s coverage and today s needs. That s about to change. HSB is introducing an innovation for homeowners products that combines coverage for twenty-first century living with services that can help homeowners run their homes more efficiently and save money. HSB HomeWorks will differentiate your products with a new level of relevance and value for customers. This program is designed both to build business and build a new kind of relationship between insurer and policyholder.

4 Homes have changed. From water purification systems to generators to flat screen TVs, today s homes are better equipped than ever to provide daily comfort, security and entertainment. But the systems, appliances and electronics homeowners depend on are prone to breakdown. Older equipment can be costly to repair and newer items with high-tech components are especially vulnerable and often irrepairable, requiring replacement. Yet while breakdowns are common and can easily total thousands of dollars, most policies still exclude coverage for these breakdowns. Too often, homeowners are surprised and disappointed to learn they are not protected. Warranties are limited. While warranties typically cover manufacturers defects, they do not cover the many other, more common reasons a system, appliance or electronic item can fail. Warranties usually are valid only if the owner remembered to register the item and retain the paperwork. And time limits for warranties restrict protection to only a short period. After that, the homeowner is on his own. And since warranties are product specific, the many systems, appliances and electronics that fill a home from basement to attic are generally unprotected against breakdown. Update your policy for today. And tomorrow. HSB Home Systems Protection, the insurance component of HSB HomeWorks, is the broadest, most up-to-date coverage on the market for today s homes. And HSB is committed to keeping up with home trends and risks as they evolve. Today, our coverage includes: Systems electrical generation and distribution, heating and cooling, air and water filtration, central vacuum, phone, security, swimming pool and sauna systems, and more. Appliances refrigerators and freezers, cooktops, microwave and conventional ovens, dishwashers, clothes washers and dryers, and more. Electronics computers, televisions, sound systems, game consoles, and more. Coverage is also available as an option for exterior service lines such as wires, cables and pipes that carry electricity, water and communications services into the home. This coverage includes the cost of landscaping damaged by excavation needed to make repairs and living expenses should the homeowner need to vacate while their service lines are being repaired. And your clients will appreciate that they can get Home Systems Protection for just pennies a day. Far less than the cost of expensive warranties that offer only limited protection. Tomorrow s homes promise more new technology as homeowners add renewable energy sources, appliances that think and network, and in-home medical technology. With HSB, you ll be there for your customers as their needs and risks change.

5 A service dimension to differentiate your product. HSB HomeWorks not only offers the broadest coverage for breakdowns, it redefines homeowners insurance with an innovative service component designed to save policyholders money on one of their biggest home expenses. With the annual cost of home energy averaging $2,300 and trending higher, energy efficiency is more important than ever. Most homeowners want to increase their home s efficiency, cut costs and be a little greener. But they don t know where to turn for information and guidance they can trust. This is a wide open opportunity for your company to become that trusted source, create new value for customers and differentiate dramatically from your competition by partnering with HSB. A suite of tools to save energy and money. MyHomeWorks is an online suite of home management tools created by HSB, branded to your company and accessible exclusively to your policyholders. Using MyHomeWorks, your policyholders can cut their energy expenses and save more than the cost of their insurance. That means your policy delivers tangible value even if there s never a paid claim. With its easy-to-use, interactive tools, MyHomeWorks makes it fun for homeowners to identify their energysaving opportunities, create a plan for their home, and take steps at their own pace. Home Energy Score calculates a home s efficiency in minutes, estimates potential energy cost savings, and offers customized steps to improve efficiency and lower energy expenses. Reduce Utility Rates is a fast, easy way for homeowners in deregulated energy states to compare rates in their area, sign up on the spot with a lower-cost supplier, and start paying less for electricity. With our Virtual Home Tour, your policyholders will find energy and money-saving opportunities in every room, maintenance tips to keep things running more efficiently and reliably, and links to a wealth of information for more efficient home management. Our Home Inventory Tool is an easy way for policyholders to catalog the contents of their homes and their value, upload photos of their property and assets, and securely store scans of vital records online. The more policyholders use MyHomeWorks and save money, the more they ll appreciate you for making these services available. It s the kind of continuous, positive visibility that creates long-term customers. An unprecedented opportunity There s never been anything like HSB HomeWorks for insurance companies and their customers. And, with the cost of living and operating a home rising, there s never been a better time to offer this program. By combining our equipment experience and knowledge with intensive research and product development, HSB has created a powerful program to bring more value to your personal lines customers. With MyHomeWorks services and HSB Home Systems Protection insurance, our HSB HomeWorks program offers you a risk-free way to meet your policyholders growing need to be protected against common losses and find new ways to save money. Learn more Learn more about HSB s HomeWorks program. We can help you offer broader protection for home systems and provide expertise to homeowners and help them reduce their energy costs. To view a brief introductory video about the benefits of HSB HomeWorks, scan this QR code with your smart phone. Then contact your HSB representative.

6 Hartford Steam Boiler One State Street P.O. Box 5024 Hartford, CT Tel.: (800) This is a summary of coverages. For all coverages, conditions and exclusions, refer to the policy The Hartford Steam Boiler Inspection and Insurance Company. All rights reserved. HSB-069 (New 10/12)