Simple Smart Card Applications for Paratransit Systems

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1 Simple Smart Card Applications for Paratransit Systems CalAct Fall Conference 2011 Presented by RouteMatch Software

2 RouteMatch Enterprise Solution Fixed Route Management Systems Paratransit Management System Automated Real Time Dispatching Real Time Mobile Data Systems Traveler Information Systems Mobility Management Systems Fully Integrated Enterprise Solution Over 450 Customers Easily Implemented Seamlessly Integrated Strongly Supported Extremely Flexible

3 Discussion Topics Smart Card Application Review Example Projects City of Riverside Coastal RDC - Coordination

4 Transit Fare Media History: from Paper to Electronic to Smart to Paper tickets, transfers Coins/tokens Donations, Lock boxes Fareboxes/MDC s Electronic cardsf Smart Cards Mobile Fare Collection

5 Types of Cards we are using Magnetic Stripe (ie electronic fare card, credit card Smart Card (chip card, memory card, integrated circuit card) Contact smart cards are the size of a conventional credit or debit card. The contain a single, embedded, integrated circuit chip that contains either just memory or memory plus a microprocessor. Contactless smart cards attach embedded antennas, instead of contact pads, to their chips. Contactless cards do not have to be inserted into a card acceptor device. Instead, they need only be passed within range of a radio frequency acceptor to read and store the information on the chip. The range of operation is typically from about 2.5" to 3.9 Hybrid of Both

6 City of Riverside Transaction Based Smart Card integrated to existing Mobile Data Computer Smart Card and Transaction Management Solution Provided by MJM Innovations Mobile Data Computer provided by Mentor Engineering RouteMatch serves as backend management system Project Details Number of Trips approximately 150,000 per year Participants 2,000 to 5,000 active 31 vehicles Card Type Magnetic swipe card EZTransport System includes uploading participant card numbers and MJM printing cards Hardware Type Mentor Ranger Fare and trip information will be sent from MDT to XGATE

7 Project Details Cards are issued to approximately 5,000 participants Approximately 150,000 trips per year 31 Vehicles Card Type Magnetic Swipe Card System includes uploading participant card numbers and MJM printing cards Funds are loaded onto the cards through the Web Cards are swiped in the vehicle using the existing Mobile Data Computer Fare and trip information is captured electronically Transactions are processed using MJM Web based system Information and reports available on the web Fare and Trip Information are sent back to RouteMatch in real time via wireless communication

8 Coastal Georgia RDC Coastal Georgia RDC is a coordinated, regional transportation system for the Coastal Georgia Region, serving both the general public and human service agency client transportation. A regional transportation system serving all ten countieswithout regard to jurisdictional boundaries Providing service to the general public for any trip purpose Serving human service client transportation needs for eligible trip purposes Presented to the public as their regional public transportation system Simple, easily accessible means of making transportation arrangements.

9 Coastal RDC Smart Card Application using Galaxy Tablet with integrated Smart Card Reader Bluetooth Connection (wireless in vehicle) Read / Write to Card Customer Account is Debited from RouteMatch Customer Management Module Hybrid Model for Mag Stripe and Smart Card

10 Backend Management System Funding Source / Policy Development Transportation Account Concept Development Smart Card Printer / Integrated Photo Id System Hybrid Card Smart Card (read / write) for stored value support. Debit support from Transportation Account Pre Paid Accounts for Certain Human Service Funding Source

11 Customer Transportation Account

12 Summary Electronically capture transaction and trip information Reduce paperwork for drivers and management Electronic trip verification Reduce vouchers, tokens and cash from program Lower trip and administrative costs Increase accuracy of fares Better trip information Minimize opportunities for program fraud & abuse Accounts can have restrictions and controls Verify participant was in the vehicle Cards can have photo and name to verify ID Securely manage program information Financial controls, auditable Debit Accounts

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