Austrian Post Investor Day Strategic Aspects of Austrian Post. Anton Wais, CEO

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1 Austrian Post Investor Day Strategic Aspects of Austrian Post Anton Wais, CEO

2 Austrian Post Group: an overview Mail Parcel & Logistics Branch Network Group Branch Network 8.5% Parcel & Logistics 31.9% Letters Addressed and unaddressed direct mail Newspapers and magazines Parcels Express mail Postal services Financial services Telecommunications and retail products Other/Consolidation 0.2% Mail 59.4% External sales Q Revenue: EUR 990.4m Revenue: EUR 531.6m Revenue: EUR 141.8m Revenue: EUR 1,667.3m + 3.3% % -2.5% % EBIT: EUR 118.3m % 2

services Telecommunications and retail products Other/Consolidation 0.2% Mail 59.

3 Regional outreach: Further expansion now in Parcel & Logistics Division - City Express in Serbia DDS s.r.o 3

4 Restructuring measures ,357 29,558 Employees 27,713 26,342 25,192 24,456 25,522 Mail sorting centres MAIL: Delivery Bases 1,880 Branch offices 2,327 1, BRANCH: Third-party outlets ,520 without acquisitions Q

Branch offices 2,327 1,334 2001 2006 BRANCH: Third-party outlets 608 23,520

5 Growth in revenue and earnings Revenue (EUR m) EBIT (EUR m) + 25% to +30% , , , , ,571.7 Rest of year 1,667.3 Q1-Q e e 5

2 1,571.7 Rest of year 1,667.3 Q1-Q3 2007 82.2 103.0 28.

6 Three core strategies are imminent I. Convenience offensive & optimisation of core business Optimal solutions for customer needs Highly efficient networks with high quality and capacity Process optimisation in all divisions II. Exploiting value chain & specialisation in niches One-stop shop, from data exchange to response management Specialised logistic offerings in selected niches III III. Internationalisation - local integrator Development of domestic business incl. supra-regional products International partnerships and alliances 6

and capacity Process optimisation in all divisions II.

7 Core strategies are implemented in all divisions Mail Parcel & Logistics Branch Network I. Process optimisation Declining fixed costs / flexibilisation Redimensioning in Austria Synergies between the Mail and P&L divisions Improved profile Strict cost optimisation II. New business services meiller direct / Scanpoint Specialized logistics in niches Investment BAWAG PSK Offensive in retail financial Pharm. / temperature control services Further development in CEE Expansion in CEE Alliances III. Alliances Cooperations / acquisitions in Europe Further development / partner models 7

8 Mail Division: Stable business development and expansion of service portfolio + + Core business New Business Services Growth market CEE Optimisation of services in all areas Ongoing process improvements in technical, logistical and organisational terms Extension of portfolio: - meiller direct - Scanpoint New direct marketing services Promotion of document management Further development of intelligent solutions (scanning, evaluation, archiving) Increase of local presence Expansion and further development of existing subsidiaries Monitoring of other markets 8

- meiller direct - Scanpoint New direct marketing services Promotion of document management Further development of intelligent solutions

9 Parcel & Logistics Division: specialised logistics focus and redimensioning of operations in Austria Western Europe Austria CEE Development of trans-oflex fulfils expectations Further niche focus (pharmaceuticals) Temperature-controlled transport stimulates growth Integration of new subsidiaries in Holland and Belgium complement the German market Changed market environment in Austria Project initiated Priority measures defined Results in December Slovakia: expansion of market position Integration and further development of the business in Hungary Market leadership in Croatia Continuing double-digit earnings and parcel volume growth in CEE 9

Belgium complement the German market Changed market environment in Austria Project initiated Priority measures defined Results in December Slovakia: expansion of

10 Parcel & Logistics Division Austria: Fields of actions 1. Flexibilisation and adaptation of logistics networks in the parcel and letter mail segments 2. Value-added services for private customer parcels 3. Customer acquisition drive in the B2B segment 10

11 Branch Network Division: new positioning of PSK Bank Brand relaunch of "PSK Bank" Best opening hours of all Austrian banks Easy and convenient to reach extensive, nationwide branch network Approx. 200 of largest branches will be upgraded to "Centre branches" Increase of financial consultants by 30%, to 650 employees Full spectrum of retail financial services as "The bank in the post branch". Sales offensive for loans, securities, insurance and pension plans. 11

200 of largest branches will be upgraded to "Centre branches" Increase of financial consultants by 30%, to 650

12 Position of Austrian Post on implementing liberalised market in Europe Postponing liberalisation from 2009 to 2011 is a positive step, as long as this window of opportunity is used to develop solutions for unresolved issues. Level playing field: same regulations for all providers To ensure scope and quality of services Only Austrian Post is subject to strict quality standards in Austria (95% J+1 for letters, 90% J+2 for parcels) Third-party financing of universal services Liberalisation means elimination of reserved area for financing Alternative financing required Fund solution is impractical Fund solution will not lead to desired results if self-financing of universal postal services is stipulated Fair competition in labour legislation Creation of fair competitive framework, also in terms of employment contracts Prevention of social and wage dumping 12

Level playing field: same regulations for all providers To ensure scope and quality of services Only Austrian Post is subject to strict quality standards in Austria (95% J+1 for letters, 90% J+2 for

13 Crucial actions in the next months New start for Parcel & Logistics in Austria: (1) Pioneer for convenience offensive (2) Optimisation of network Strong cash flow generation including further reduction of non-essential assets and targeted investments and acquisitions Top dividend policy - attractive dividend scheme to improve capital structure Dedicated to create a level-playing field for all providers of postal services in Austria 13

non-essential assets and targeted investments and acquisitions Top dividend policy - attractive dividend

14 Austrian Post in the future Local integrator with specialised logistics Mail system engineering B2C and B2B Austria Specialised logistics B2B in CEE Core business: letter mail in Austria New business services Altern. unadd. delivery Post 2010 I. Convenience offensive & optimisation core business II. Exploiting value chain & specialisation in niches III. Internationalisation - local integrator 14

services Altern. unadd. delivery Post 2010 I. Convenience offensive & optimisation core business II.

15 Investor relations contact / Disclaimer Austrian Post Investor Relations Postgasse Vienna, Austria Investor relations web site: investor@post.at Phone +43 (0) Fax +43 (0) Disclaimer This presentation contains forward-looking statements, based on the currently held beliefs and assumptions of the management of Austrian Post, which are expressed in good faith and, in their opinion, reasonable. These statements may be identified by words such as expectation or target and similar expressions, or by their context. Forward-looking statements involve known and unknown risks, uncertainties and other factors, which may cause the actual results, financial condition, performance, or achievements of Austrian Post, or results of the postal industry generally, to differ materially from the results, financial condition. performance or achievements expressed or implied by such forward-looking statements. Given these risks, uncertainties and other factors, recipients of this document are cautioned not to place undue reliance on these forward-looking statements. Austrian Post disclaims any obligation to update these forward-looking statements to reflect future events or developments. 15

Austrian Post, which are expressed in good faith and, in their opinion, reasonable.

Austrian Post Investor Day Mail Division. Walter Hitziger, Member of the Management Board

Austrian Post Investor Day Mail Division Walter Hitziger, Member of the Management Board Mail Division an overview of key indicators Mail Parcel & Logistics Branch Network Group Branch Network 8.5% Parcel