RSRO Homepage Tips For System Administrator & User

Transcription

1 Requests/Self Reports Online Reporting Process Advanced Session A. Faith English Kelly Groddy Overview Access and User Management Working with the RSRO home page Best Practices and Inefficiencies Appeal Process Enhancements and More Access and User Management 1

2 System vs. Application Administrator Task System Administrator Application Administrator Can update NCAA online membership directory Can give access to any singlesource application Can give access to RSRO Can manage other single source users Can change or remove access for other users in RSRO NCAA Online Directory NCAA Online Directory 2

3 System Administrator Access System Administrator Access Giving and Modifying RSRO Access 3

4 Giving and Modifying RSRO Access Deactivating Users Application Level System Level The RSRO Homepage 4

5 Your Home Page Sections: Cases Awaiting Signature Cases Not Submitted Cases for My Institution My Messages Case Statuses Saved Awaiting Signatures Signatory Edit Submitted IN PROGRESS Decision Decision Accepted Closed Appeal Inside the NCAA What happens when a case In Progress? Assigned to: Darlene Suter Ready Suspense Case Manager Out of Office 5

6 Secondary/Level III Staff Case Managers Darlene Suter Case Assessment Janet Calandro A. Faith English Kelly Groddy Interns Chris Strobel Director Timing is (Almost) Everything Communicating with Staff CLOSED TECHNICAL ISSUE BEFORE SUBMISSION Interpretation requests IN PROGRESS Communication within RSRO or Phone Case Manager Best Practices and Efficiencies 6

7 Copying and Deleting Cases From Requests/Self Reports Tab Copy to New Case Type All RSRO case types available Copying does not Relate Relating Cases Why is this important? SAR Request Violation Report Saves time when entering case information Allows easier tracking of related cases Helps with case review and expediency Creates more helpful precedent review Precedent Searches with Purpose Case Precedent Search Multiple search options: By case type, sport, legislative cite Keyword Save search preferences 7

8 Search Screen Best Practices and Inefficiencies Request interpretation through RSRO before submitting Case returned as No Violation E sign last and revisions needed Restitution paid to charity E sign first and revisions needed Amount of impermissible benefit paid to involved individual or other third party DI Level IV Violation Reports Best Practices and Inefficiencies NFA or specific conference action N/A or no conference action Level III + Level IV on one Level III report Level III + Level IV on separate reports Violation is on the Level IV list Violation not on Level IV list Do Over! Level IV on Level IV report Level IV on Level III report 8

9 Appeal Process Appeal Process Contact Case Manager Provide supporting documentation Staff reconsideration Appeal (COI) Enhancements and More Application edits Online credit card payments Violation summary report Case Cover Sheet and Decision 9

10 Application Edits Conference edits Staff edits Bylaws Case summary PSA/SA names Sports Case contacts Online Credit Card Payments Allows membership to make Secondary/Level III fine payments online using credit card. Payment history tracked within the case (both check and credit card). Timely option through secure online system. Increased efficiencies. Online Credit Card Payments Available in Step 2on the bottom of the page Fine Payment Amount is NOT a Required Field 10

11 Online Credit Card Payments Unacceptable Entries Click Make Payment without an amount Invalid Characters include $ and, Online Credit Card Payments Unacceptable Entries Click Make Payment without an amount Invalid Characters include $ and, Online Credit Card Payments Acceptable Entries Whole dollar amounts (500) Decimal point ( ) 11

12 System will send user to credit card system Information carried over from RSRO Case Number Payment Amount Any other available information Online Credit Card Payments Unacceptable Entries Click Make Payment without an amount Invalid Characters include $ and, $ Receipt created after credit card payment. Click Return to NCAA RSRO link to return to violation report Complete and submit as normal Institution s Action include self imposed fine (regardless of whether prepay) 12

13 Online Credit Card Payments Within the Decision Tab 500 Remaining Amount Due Total Amount Owed Make Payment Link Will remain active to allow payment Online Credit Card Payments Within the Decision Tab Total Amount Owed Payments Received to Date Case Summary To obtain case cover sheet PDF which includes Sport/Bylaw Facts Mitigation Institution and Conference Actions Enforcement Staff Decision and Rationale 13

14 Violation Summary Report Violation Summary Report Criteria to select Select Level III/Secondary Violations or DI Level IV Violation Select Among Member Schools General Case Information Specific Questions Run Report/Save 14

15 Violation Summary Report We Want Your Feedback Your input is important. Rate this session using the survey on the Regional Rules Seminar app. Download the Event App Visit the Regional Rules web page at seminars, or Scan the QR code 15

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