TLN VoIP Q&A Document

Size: px
Start display at page:

Download "TLN VoIP Q&A Document"

Transcription

1 TLN VoIP Q&A Document VoIP RFP Questions as of 2/4/ My sales team asked me if you were also going to post a 470 for this service. a. No. TLN is not submitting the VoIP solution for e-rate reimbursement. 2. Would you send me a version that is in Word pages and the Excel pages too? That would make it easier expedite the process and integrity of the documentation. a. See attached documents in dated 2/4/2015 VoIP RFP Questions as of 2/6/ Are you looking for a standalone VoIP proposal or are you looking to use the existing internet connections? a. We prefer to use the existing internet connections since all the listed libraries except Highland (Comcast fiber) and Fowlerville (Wow coax) are on the TLN WAN and we know they have bandwidth room for VoIP, however, we are open to other solutions. 2. If TLN is using existing connections, did AT&T place QoS on the connections? a. AT&T is not providing QoS/CoS. We re open to suggestions. 3. In Appendix A, what does the column entitled: What would your municipality in partnership with your library) be interested in a TLN hosted VoIP telephone solution? mean? a. This means that the library is interested in a TLN VoIP solution. We asked the libraries if they would like to partner with their municipality and shared VoIP services. Of the 4 libraries that said Yes, only the Waterford Twp municipality shares the WAN connection with their library currently. 4. Could you please clarify exactly how many buildings/locations we are to bid? Is it just the 26 that are on attachment A? Or is it attachment A plus the 92 library buildings in section 1.0? a. The total number of locations to be bid is the 26 buildings listed in Attachment A plus the 4 municipalities Garden City, Highland Township, Lincoln Park, Waterford Township. VoIP RFP Questions as of 2/9/2015 Note: some questions below for asking for further details. The answers will be part of Phase II. What is Phase II? When finalists are determined, the finalists will provide additional questions that will need to be asked of the libraries. 1. Does ATT provide the SLA requirement outline in section 3.6? a. AT&T provides their SLA, yes. But the VoIP provider needs to provide their own SLA for up time since it s a cloud hosted service. 2. Do you have the required software/cards in your Cisco 2921 and 4331 for voice traffic routing? a. We recommend using a VLAN option rather than adding cards to the routers. 3. What is the connection type for Highland? a. Highland will be moving off of Comcast Coax to Comcast cable as of July 1, They will not be directly connected to the TLN WAN. They will have a VPN connection to TLN s services. Page 1 of 5

2 4. What is the connection speed and connection type for Fowlerville? a. WOW cable. The director is checking into the actual down/up speed. They will be upgrading to WOW fiber once it becomes available. Added 2/11 bandwidth speed is 15mb down and 2mb up 5. In Section 4.1 you are asking us to connect to the existing cabling infrastructure, will your staff be upgrading the locations that do not have existing Cat 5E / Cat 6 at the desired phone locations to have the infrastructure Ethernet ready? a. We will coordinate with cable vendors to providing cabling where necessary for each library. At this time, VoIP vendors do not need to be concerned with cabling. That would be Phase II of the project. 6. Do any other Libraries use a Door Box controller like Highland Township? a. I do not know the answer to this. Part of Phase II. 7. Do we have any updated information from Auburn Hills like lines or sets? a. See attached Attachment A revision with details for Auburn Hills 8. Do we have any updated information from Berkley like lines or sets? a. See attached Attachment A revision with details for Berkley. 9. Do we have any updated information from Fowlerville like lines or sets? a. See attached Attachment A revision with details for Fowlerville. 10. I need to know the breakdown of how many 6, 12, 24 button or color phones required. a. Please provide ranges of pricing. We do not have that information at this time. That will be part of Phase II. See Attachment A for current numbers of phone handsets. 11. Who is providing POE switches? a. Each library. If a library requires a POE switch, TLN will assist them with purchasing. 12. Will POE switches support vlan tag for voice QOS? a. Yes. Most libraries are standardizing on Cisco brand switches. Further details will be provided in Phase II. 13. Are all locations cat5e ready? a. It depends. See Attachment A. 14. Do you require MPLS at all locations? a. This RFP is for VoIP only not Internet. 15. Will you require data and voice connectivity or voice only? What s your bandwidth requirements? a. Voice only. All libraries already have internet. Section 1.0 Introduction explains the current environment and bandwidth ranges. Each library has sufficient bandwidth to accommodate VoIP except possibly Fowlerville. 16. How many published numbers do you have? DID, POTS, etc.? a. Unknown at this time. Part of Phase II 17. Do you require 911 per location or per phone set? a. See Section Do you have any 800 numbers? Page 2 of 5

3 a. See Attachment A. Additional information will be part of Phase II. 19. What is your average LD usage per month per location or for all locations? a. Unknown at this time. Part of Phase II. 20. How much rack space is available in each location? a. Unknown at this time. Part of Phase II. 21. Is there a diagram of how all the locations are connected including switch types, firewalls, circuits, etc? a. Part of Phase II VoIP RFP Questions as of 2/11/ Would TLN consider a QoS enabled MPLS circuit and centralized SIP for all the libraries versus broadband for PSTN connectivity? a. We would be open to it but we suspect the price tag would be too high. The VLAN solution should work OK. Please feel free to address this in the bid response. 2. Would sites without DID s want them? a. Unknown at this time. Part of Phase II. Please indicate in the bid response if DID s are a requirement of the solution. 3. What is the total number of users that need to be supported day one? a. Attachment A shows the number of current handsets. The number of actual users is unknown. This would be part of Phase II to get further details. Please provide pricing in ranges such as users, etc. if your solution is priced out by number of users. VoIP RFP Questions as of 2/13/ The four municipalities Garden City, Highland Township, Lincoln Park and Waterford Township are not listed on Attachment A. Can you please send me the information for these four locations? a. I added the municipality addresses for Garden City, Highland Township, Lincoln Park, Waterford Township and Berkley. I do not have the other information for them at this time. That will be part of Phase II. I also added another library Ferndale. The entries in Red were updated this time around on the spreadsheet. There s a total of 32 entities now. 2. The municipality of Berkley is listed as being interested in the VOIP solution. Can you please send the information for them as listed on Attachment A? a. Berkley s information was updated and a revision resent on February 9. It s also included in the updated Attachment A for this Q&A version. 3. Would you like to reuse the Mitel phones in Auburn Hills if possible since they were just purchased in 2013? a. The library phones are part of the municipal system. They are exploring having their own system so, the answer is No. 4. Do you prefer to have the fax lines as copper POTS? a. Not necessarily. We re open to your solution. 5. Would you entertain a fax server solution that could be used for some or all of the libraries in the network? a. Yes. We would be interested. 6. Do you need conference phones included in the quote for the locations that use conference bridges or do you have conference phones that will need integrated with the new solution? a. The answer is unknown at this time. Please include a price for the conference phone in your bid response. We ll get actual data as part of Phase II. Page 3 of 5

4 VoIP RFP Questions as of 2/19/ Our solution does not have a feature that notifies the front desk of a 911 call being made. The question would be if we meet all other requirements, would this be a disqualifying situation? a. No. That would not be a disqualifying situation. In your response, please qualify this feature and what your solution does provide for 911 calls. 2. We currently do not offer 4 digit dialing but it is in Beta Testing now. The other thing that I saw was the request to have an "All lines busy," message. It is my understanding that since we allow bursting, there is not any limit to call paths, thus no message is needed. The RFP calls this feature out to be a "required" feature. If we do not have these features, will we be disqualified? a. Thank you for the question. There will not be an immediate disqualification. This would be pending Phase II. My recommendation is to qualify the response with the features you do have and any expected timelines for providing a certain feature. 3. After reading through the RFP, we have a clarification question around the 911 piece. Section Service Support. Are you saying that if someone dials 911, you want us to divert call to a conference between PSAP and receptionist? a. Yes, you are interpreting that correctly. However, if your solution does not provide this feature, please indicate in your response what the 911 capability is of your solution. VoIP RFP Questions as of 2/19/2015 continued 1. For the entries that have T1 as the phone line type in Appendix A - Column E and list only 2 or 3 phone lines (Belleville and Lincoln Park for example), are these actual T1 voice circuits (PRIs) or POTS lines? a. I m not sure of the answer to that. This information will be requested from the libraries in Phase II. 2. Do you require advanced reporting capabilities to be able to charge back individual libraries for their portion of the hosted VoIP solution? a. Yes. That would be beneficial if it s available. 3. For the cordless phones listed, do these libraries have a wireless network in place to support a wireless IP phone, or do you require the existing cordless phones to be tied into the VoIP system via an FXS connection or analog gateway? a. Both scenarios probably apply. Please provide a solution that addresses both. 4. For the Farmington Community Library, Appendix A shows 80 phone lines and 60 direct dial lines, but nothing listed for the number of desktop and wall mounted telephones. How many phones will be part of the VoIP solution for Farmington? 5. For the Farmington Community Library, are there any cordless phones and voice mail requirements? Attachment A has these fields blank. a. Main branch has 70 phone lines, 70 extensions and 55 voice mail boxes. Branch has 10 phone lines, 20 with voice mail and 30 extensions. They have no cordless phones. 6. Overhead Paging: Do you own your own overhead paging equipment or does this need to be specked into this bid? If you own your own equipment, please provide make and model of amplifiers to determine correct interface required. a. The overhead paging that TLN has is part of the existing phone system. Please go ahead and spec out what would be needed for overhead paging. 7. Waterford location shows 400 lines, is this a typo? If so what is the correct number of lines currently. If correct, please explain. a. This is the total for both the city and the library. I m not sure if it s a typo or not. Clarification will be provided in Phase II. 8. Would TLN be willing to provide a spoke on its Ethernet network to give direct access for the VoIP Server? a. TLN does not want the VoIP traffic to come through TLN. TLN cannot provide 24/7 uptime. That s why we are looking at a cloud hosted solution. Page 4 of 5

5 9. Section 3.6 Supplier will provide service level agreement A hosted phone system provider cannot provide an SLA for latency and packet delivery on AT&T s ASE network. AT&T s SLA should cover this part of the question. Does this question imply that the hosted provider must also be providing the data network? a. No. We re aware that AT&T has their SLA for network connectivity. The SLA we re looking for with the VoIP vendor is ensuring the hosted VoIP system is up and running along with all the features. 10. Section 6.9 Features Please describe in more detail of what you are looking for with this Emergency notification: Ability to discretely contact Security staff via a radio, cell phone, pager, etc. Also, how you are doing this today. a. If library staff are having an issue with a patron, they want the ability to contact Security Staff. I don t think they have this capability now. Part of Phase II for more details. Please provide a solution that you think will meet our needs. 11. Are the cordless phones today digital, wifi, analog or SIP? a. I m unsure. Probably a mix. Part of Phase II. 12. Call Center is mentioned, is there any callcenter utilization now or planned for the future? If so, please explain? a. On Page 23, items 5 & 6 disregard call center agent and supervisor fee 13. The last page lists the summary of exhibits were these supposed to be attached/received as part of the RFP or is this how you want our responses for each section to be titled? a. Please see section Although you indicate how many total phones you have at each location, we need to know how many of each type of equipment (as based on your definitions for small, medium, large phones, etc.) you require, or want included in the Equipment Schedule in Section 9.1. a. We recommend providing a cost in tiers for each of the different sizes. I don t have exact quantities at this time. 15. What is/are the cordless phone systems at Bloomfield Township and Plymouth? Do they require replacement or can they be IP enabled? a. Unknown at this time. Part of Phase II TLN Comment: I applaud your efforts to be as specific and detailed as possible. I did my best to include the information you may need to provide the best response possible. I realize Attachment A is not all inclusive. Once the bid finalists are chosen, we can discuss whether a new survey is the best way to go to request details or if an in-person meeting with all the interested libraries would work better. Regarding quantities of phones, specific functionality required, etc. We recommend providing cost baselines for x number of desktop and wall mounted phones, voice mail, etc. My suggestion is to provide pricing in tiers. The libraries are not branches of The Library Network so I don t have this type of detailed information at my fingertips. In your bid response, introduce us to your VoIP solution, what are the benefits of your solution? Does your solution meet the required areas? If not, what is your alternative solution? We re open to all solutions but it does need to be cloud-based and not hosted here at TLN. Page 5 of 5

At the PAC, how many ports are in each of the 3 Catalyst 3560G switches. Do you know how many IP phones will be assigned to each of the switches?

At the PAC, how many ports are in each of the 3 Catalyst 3560G switches. Do you know how many IP phones will be assigned to each of the switches? Page 4: Current WAN and Network Infrastructure At the PAC, how many ports are in each of the 3 Catalyst 3560G switches. Do you know how many IP phones will be assigned to each of the switches? These are

More information

Addendum SOLICITATION NAME ADDENDUM NUMBER. VOIP Telephone System C12018 2 DATE 05-15-12

Addendum SOLICITATION NAME ADDENDUM NUMBER. VOIP Telephone System C12018 2 DATE 05-15-12 Addendum SOLICITATION NAME VOIP Telephone System C12018 ADDENDUM NUMBER 2 DATE 05-15-12 KCDC is providing this addendum to answer questions that have been raised about this solicitation. To aid in readability,

More information

Request for Proposals Voice over Internet Protocol Unified Communications System 10-2015/2016

Request for Proposals Voice over Internet Protocol Unified Communications System 10-2015/2016 Request for Proposals Voice over Internet Protocol Unified Communications System 10-2015/2016 Addendum #2, September 22, 2015 Is there an electronic drawing that shows the system? Attached. What is the

More information

RFP No. DPS FY15 UC. ANSWER: Yes, we are seeking Priority 1 Cloud Based solutions.

RFP No. DPS FY15 UC. ANSWER: Yes, we are seeking Priority 1 Cloud Based solutions. RFP No. DPS FY15 UC 1. The RFP states that the agreement will be effective for up to 36 months. Are you willing to have 2 additional 1 year extensions if everyone agrees? ANSWER: Yes, each annual extension

More information

Request for Proposals Voice over Internet Protocol Unified Communications System 10-2015/2016

Request for Proposals Voice over Internet Protocol Unified Communications System 10-2015/2016 Request for Proposals Voice over Internet Protocol Unified Communications System 10-2015/2016 Addendum #3, September 24, 2015 On Addendum 1 this question is asked and answered that conflict with Addendum

More information

City of Milwaukie VoIP RFP

City of Milwaukie VoIP RFP VENDOR QUESTIONS If vendors need further clarification on the following answers please indicate in your RFP response and we will address them as necessary. 1. In order to provide sufficient detail and

More information

RFP 14-0022 Addendum #3 Districtwide VOIP System THE FOLLOWING CLARIFICATIONS TO THE ABOVE CITED SOLICITATION ARE ANNOUNCED.

RFP 14-0022 Addendum #3 Districtwide VOIP System THE FOLLOWING CLARIFICATIONS TO THE ABOVE CITED SOLICITATION ARE ANNOUNCED. Purchasing Department 16550 SW Merlo Road, Beaverton, OR 97006 Phone: 503-591-4155 RFP 14-0022 Addendum #3 Districtwide VOIP System THE FOLLOWING CLARIFICATIONS TO THE ABOVE CITED SOLICITATION ARE ANNOUNCED.

More information

North Central Texas Council of Governments Addendum RFP # NCT-2010-7 Issued April 09, 2010

North Central Texas Council of Governments Addendum RFP # NCT-2010-7 Issued April 09, 2010 North Central Texas Council of Governments Addendum RFP # NCT-2010-7 Issued April 09, 2010 Section #1 to RFP: # NCT-2010-7 Addendum RFP NCT # 2010-7 Questions & Answers 1. The following is assumed; please

More information

The Madison Metropolitan Sewerage District requests quotations for. IP Telephony System

The Madison Metropolitan Sewerage District requests quotations for. IP Telephony System The Madison Metropolitan Sewerage District requests quotations for IP Telephony System Request Madison Metropolitan Sewerage District (MMSD) is soliciting bids for a new IP telephony system. These quotes

More information

CITY OF OAK CREEK VoIP Telephone System Addendum

CITY OF OAK CREEK VoIP Telephone System Addendum CITY OF OAK CREEK VoIP Telephone System Addendum Important Dates: RFP Documents available April 24 th, 2015 Pre Bid Walkthrough None Last Day for Questions May 6th, 2015 4:00 p.m. CST Last Addendum Issued

More information

VoIP SYSTEM REQUEST FOR PROPOSAL QUESTIONS POSED BY VENDORS AS OF JUNE 23, 2014

VoIP SYSTEM REQUEST FOR PROPOSAL QUESTIONS POSED BY VENDORS AS OF JUNE 23, 2014 1. With Respect to the paging at several locations, exactly how many paging speakers/horns are needed? a. There is one in each swimming pool. By location the breakdown is as follows: i. 1600 Brown 1 ii.

More information

Seward County Community College

Seward County Community College Seward County Community College REQUEST FOR PROPOSALS Telephone System Replacement Response to Vendors Questions Issued: January 5, 2006 1. Please clarify counts, which includes detail on receptionist

More information

NOTICE TO BIDDERS ADDENDUM #1 AB2009-43

NOTICE TO BIDDERS ADDENDUM #1 AB2009-43 NOTICE TO BIDDERS ADDENDUM #1 AB2009-43 SPECIFICATIONS FOR CONVERGED NETWORK WITH SIP TRUNKING AND MANAGED CISCO UNIFIED COMMUNICATIONS PLATFORM FOR PERIOD OF WITH THE OPTION TO EXTEND TWO YEARS AB2009-43

More information

IP Telephony Basics. Part of The Technology Overview Series for Small and Medium Businesses

IP Telephony Basics. Part of The Technology Overview Series for Small and Medium Businesses IP Telephony Basics Part of The Technology Overview Series for Small and Medium Businesses What is IP Telephony? IP Telephony uses the Internet Protocol (IP) to transmit voice or FAX traffic over a public

More information

FINANCIAL SERVICES BOARD

FINANCIAL SERVICES BOARD UNIFIED COMMUNICATIONS AND COLLABORATION SOLUTION The following questions were received by the Financial Services Board (FSB) on bid FSB2015/027 and are responded to accordingly: 1. Paragraph 4 sub Para

More information

NEWT Managed PBX A Secure VoIP Architecture Providing Carrier Grade Service

NEWT Managed PBX A Secure VoIP Architecture Providing Carrier Grade Service NEWT Managed PBX A Secure VoIP Architecture Providing Carrier Grade Service This document describes the benefits of the NEWT Digital PBX solution with respect to features, hardware partners, architecture,

More information

Request for Proposals: Telecommunications and Local and Long Distance Services. Response to RFIs/Questions. Updated January 23, 2013

Request for Proposals: Telecommunications and Local and Long Distance Services. Response to RFIs/Questions. Updated January 23, 2013 Request for Proposals: Telecommunications and Local and Long Distance Services Response to RFIs/Questions Updated January 23, 2013 Q1. Is IUSD open to a hosted PBX VoIP solution? A. At this time, IUSD

More information

http://www.usac.org/sl/applicants/beforeyoubegin/eligible-services/priority-one.aspx

http://www.usac.org/sl/applicants/beforeyoubegin/eligible-services/priority-one.aspx Coronado Unified School District RFP# 2012-02 Addendum - Wide Area Network Lease Contractor shall indicate on Carrier Proposal Form that Addendum #1 issued on November 10, 2012 and Addendum #2 issued on

More information

Digital/Unified Telecommunications Services - District-Wide, Hosted VoIP Telephony Solution, beginning in the 2013-14 Erate funding year 16

Digital/Unified Telecommunications Services - District-Wide, Hosted VoIP Telephony Solution, beginning in the 2013-14 Erate funding year 16 Digital/Unified Telecommunications Services - District-Wide, Hosted VoIP Telephony Solution, beginning in the 2013-14 Erate funding year 16 RFP Question and Answer Conference January 23, 2013, 2:00 p.m.,

More information

The Mashpee satellite office is connected to the Mashpee main office by a wireless point to point connection.

The Mashpee satellite office is connected to the Mashpee main office by a wireless point to point connection. Community Health Center of Cape Cod (CHC) would like to invite you to bid on the telephone system for their offices in Mashpee, Bourne, and Falmouth. All interested bidders will find a copy of the request

More information

Choosing Ethernet Services

Choosing Ethernet Services Choosing Ethernet Services IS ETHERNET THE RIGHT CHOICE FOR YOUR NETWORK? Business Ethernet Including Ethernet over Copper (EoC) and Ethernet over Digital Signal Cross-connect (EoDSx) Delivers Cost- Effective,

More information

Jive Core: Platform, Infrastructure, and Installation

Jive Core: Platform, Infrastructure, and Installation Jive Core: Platform, Infrastructure, and Installation Jive Communications, Inc. 888-850-3009 www.getjive.com 1 Overview Jive hosted services are run on Jive Core, a proprietary, cloud-based platform. Jive

More information

SIP Trunking: Evolution and Position in the Market Today VoiceCon, November 2008

SIP Trunking: Evolution and Position in the Market Today VoiceCon, November 2008 SIP Trunking: Evolution and Position in the Market Today VoiceCon, November 2008 Alla Reznik Director of Marketing Global VoIP Services GLOBAL CAPABILITY. PERSONAL ACCOUNTABILITY. 2008 Verizon. All Rights

More information

Linksys Voice over IP Products Guide: SIP CPE for Massive Scale Deployment

Linksys Voice over IP Products Guide: SIP CPE for Massive Scale Deployment Linksys Voice over IP Products Guide: SIP CPE for Massive Scale Deployment Corporate Headquarters Linksys 121 Theory Drive Irvine, CA 92617 USA http://www.linksys.com Tel: 949 823-1200 800 546-5797) Fax:

More information

QUESTION AND ANSWER SET #4

QUESTION AND ANSWER SET #4 1 Catalog A Unsolicited SKU s During the process of finalizing the pricing for the final submission, it is anticipated that we may come across scenario s where we may need to add, delete, or change an

More information

Request for Bid Muscatine Community School District Jefferson VOIP Phone System

Request for Bid Muscatine Community School District Jefferson VOIP Phone System Request for Bid Muscatine Community School District Jefferson VOIP Phone System February 27, 2015 To whom it may concern, The Muscatine Community School District is seeking bids to install one (1) new

More information

City of Sacramento VoIP Deployment Project. Presentation to State of California IP Telephony Working Group

City of Sacramento VoIP Deployment Project. Presentation to State of California IP Telephony Working Group City of Sacramento VoIP Deployment Project Presentation to State of California IP Telephony Working Group Project Scope To Convert 4000+ SBC Centrex analog lines to City owned and operated VoIP Phone System

More information

Eligible Services. E-rate Program Applicant Training. October November 2015

Eligible Services. E-rate Program Applicant Training. October November 2015 E-rate Program Applicant Training Eligible Services October November 2015 Washington DC Tampa Albuquerque Minneapolis New Orleans Los Angeles Philadelphia Portland Eligible Services Overview Category One

More information

Multi-protocol Label Switching

Multi-protocol Label Switching An INS White Paper Multi-protocol Label Switching An economic way to deliver integrated voice, video and data traffic March 2013 Run your business on one network Multi-protocol Label Switching (MPLS) is

More information

What s New in Converged Access and Unified Business Solutions. Tim Saunders VP, Product Management ADTRAN Enterprise Networks Division

What s New in Converged Access and Unified Business Solutions. Tim Saunders VP, Product Management ADTRAN Enterprise Networks Division What s New in Converged Access and Unified Business Solutions Tim Saunders VP, Product Management ADTRAN Enterprise Networks Division 2 Enterprise Networks Solution Portfolio Converged Access Solutions

More information

RESPONSES TO CLARIFICATIONS REQUEST FOR PROPOSAL FOR FOR IMPLEMENTATION OF A HUB STATION AND BROADBAND VSAT WAN CONNECTIVITY ADB/ICB/CGSP/2013/0157

RESPONSES TO CLARIFICATIONS REQUEST FOR PROPOSAL FOR FOR IMPLEMENTATION OF A HUB STATION AND BROADBAND VSAT WAN CONNECTIVITY ADB/ICB/CGSP/2013/0157 RESPONSES TO CLARIFICATIONS REQUEST FOR PROPOSAL FOR FOR IMPLEMENTATION OF A HUB STATION AND BROADBAND VSAT WAN CONNECTIVITY ADB/ICB/CGSP/2013/0157 ADB/ICB/CGSP/2013/0157 No. Question or Clarification

More information

SIP Trunking Guide: Get More For Your Money 07/17/2014 WHITE PAPER

SIP Trunking Guide: Get More For Your Money 07/17/2014 WHITE PAPER SIP Trunking Guide: Get More For Your Money 07/17/2014 WHITE PAPER Overview SIP trunking is the most affordable and flexible way to connect an IP PBX to the Public Switched Telephone Network (PSTN). SIP

More information

Request for Proposal

Request for Proposal Request for Proposal BREITUNG TOWNSHIP SCHOOL DISTRICT Kingsford, Michigan DISTRICT WIDE TELEPHONE SYSTEM NOTICE OF BIDDERS Bids will be received at the above address, marked: TELEPHONE SYSTEM, until Wednesday,

More information

ADDENDUM #1 RFP -01-2015-16 REQUEST FOR PROPOSAL VOIP TELEPHONE SERVICES. QUESTIONS AND ANSWERS March 14, 2016

ADDENDUM #1 RFP -01-2015-16 REQUEST FOR PROPOSAL VOIP TELEPHONE SERVICES. QUESTIONS AND ANSWERS March 14, 2016 ADDENDUM #1 RFP -01-2015-16 REQUEST FOR PROPOSAL VOIP TELEPHONE SERVICES QUESTIONS AND ANSWERS March 14, 2016 You indicate within the RFP if we will/have a buyout option. Is that the current situation

More information

DCADLEC RFP Clarifications

DCADLEC RFP Clarifications Referenced RFP Section 1 Section 2.07 2 Section 2.03, Item C 3 4 Section 1.04 5 6 DCADLEC RFP Clarifications Question Answer The Cisco phones are all Gigabit where specified. Since the Cisco phones are

More information

How to Buy a Business Phone System

How to Buy a Business Phone System How to Buy a Business Phone System An Inside Guide to What You Need to Know When Choosing a Business Phone System Digitcom Canada Rimrock Road, Toronto, Ontario, M J A T:. - or... E: sales@digitcom.ca

More information

DIGITAL SYSTEMS V/S IP PHONE SYSTEMS

DIGITAL SYSTEMS V/S IP PHONE SYSTEMS DIGITAL SYSTEMS V/S IP PHONE SYSTEMS Ironton Global Digital Systems V/S IP Phone Systems June 2013 By: Pierre Kerbage Pierre@irontonglobal.com DIGITAL SYSTEMS V/S IP PHONE SYSTEMS Digital Systems have

More information

ADDENDUM 9 TO APPENDIX 8 TO SCHEDULE 3.3 TO THE

ADDENDUM 9 TO APPENDIX 8 TO SCHEDULE 3.3 TO THE ADDENDUM 9 TO APPENDIX 8 TO SCHEDULE 3.3 TO THE COMPREHENSIVE INFRASTRUCTURE AGREEMENT 1 1 OVERVIEW Managed Network Services may be provided for customers requiring WAN bandwidth with Managed Router or

More information

Convergence: The Foundation for Unified Communications

Convergence: The Foundation for Unified Communications Convergence: The Foundation for Unified Communications Authored by: Anthony Cimorelli, Senior Product Marketing Manager Onofrio Norm Schillaci, Principal Sales Engineer Michelle Soltesz, Director, Marketing

More information

CAPITOL REGION COUNCIL OF GOVERNMENTS 241 Main Street, 4 th Floor, Hartford, CT 06106 (860) 522-2217 www.crcog.org

CAPITOL REGION COUNCIL OF GOVERNMENTS 241 Main Street, 4 th Floor, Hartford, CT 06106 (860) 522-2217 www.crcog.org CAPITOL REGION COUNCIL OF GOVERNMENTS 241 Main Street, 4 th Floor, Hartford, CT 06106 (860) 522-2217 www.crcog.org March 18, 2015 ADDENDUM #1: SERVICES Respondents are asked to sign, date, and return the

More information

VOIP THE ULTIMATE GUIDE VERSION 1.0. 9/23/2014 onevoiceinc.com

VOIP THE ULTIMATE GUIDE VERSION 1.0. 9/23/2014 onevoiceinc.com VOIP THE ULTIMATE GUIDE VERSION 1.0 9/23/2014 onevoiceinc.com WHAT S IN THIS GUIDE? WHAT IS VOIP REQUIREMENTS OF A VOIP SYSTEM IMPLEMENTING A VOIP SYSTEM METHODS OF VOIP BENEFITS OF VOIP PROBLEMS OF VOIP

More information

Attachment III Scope of Work Tehama Count Dept of Social Services Phone System Replacement RFP 2014

Attachment III Scope of Work Tehama Count Dept of Social Services Phone System Replacement RFP 2014 Attachment III Scope of Work Tehama Count Dept of Social Services Phone System Replacement RFP 2014 1. Scope of work a. The proposed system will be installed at three TCDSS offices in Red Bluff and Corning,

More information

CHARTER TOWNSHIP OF SHELBY REQUEST FOR PROPOSAL. Voice over IP System

CHARTER TOWNSHIP OF SHELBY REQUEST FOR PROPOSAL. Voice over IP System CHARTER TOWNSHIP OF SHELBY REQUEST FOR PROPOSAL Voice over IP System The Charter Township of Shelby is soliciting proposals to install a complete Voice over IP telephone system, including call control

More information

TAXONOMY OF TELECOM TERMS

TAXONOMY OF TELECOM TERMS TAXONOMY OF TELECOM TERMS Prepared by TUFF Ltd This short taxonomy is designed to describe the various terms used in today s telecommunications industry. It is not intended to be all embracing but to describe

More information

Question and Answers RFP #16-2015 IP Phone System

Question and Answers RFP #16-2015 IP Phone System Page 1 of 6 Question and Answers RFP #16-2015 IP Phone System 6-9-15 6-18-15 Q: Are there any specifications or plans on the installation of the phone systems? A: Vendor installed turnkey. Q: Is there

More information

Project Overview- Hosted VOIP E-Rate Service

Project Overview- Hosted VOIP E-Rate Service Project Overview- Hosted VOIP E-Rate Service Form 470 # 621550001103403 seeks proposals to establish a 60 month contract (12 month contract with the possibility to offer four one year extensions) with

More information

Application Note. Pre-Deployment and Network Readiness Assessment Is Essential. Types of VoIP Performance Problems. Contents

Application Note. Pre-Deployment and Network Readiness Assessment Is Essential. Types of VoIP Performance Problems. Contents Title Six Steps To Getting Your Network Ready For Voice Over IP Date January 2005 Overview This provides enterprise network managers with a six step methodology, including predeployment testing and network

More information

Business Services. Is Ethernet the Right Choice for Your Network? Learn More: Call us at 877.634.2728. www.megapath.com

Business Services. Is Ethernet the Right Choice for Your Network? Learn More: Call us at 877.634.2728. www.megapath.com Business Services Is Ethernet the Right Choice for Your Network? Learn More: Call us at 877.634.2728. www.megapath.com Is Ethernet the Right Choice for Your Network? Business Ethernet including Ethernet

More information

Lab Testing Summary Report

Lab Testing Summary Report Lab Testing Summary Report February 2007 Report 070228 Product Category: SMB IP-PBX Vendor Tested: Cisco Systems Product Tested: Cisco Unified Communications 500 Series Key findings and conclusions: Complete

More information

PREPARED FOR ABC CORPORATION

PREPARED FOR ABC CORPORATION NETWORK DESIGN PROPOSAL PREPARED FOR ABC CORPORATION Prepared by Crystal Technologies PROPRIETARY AND CO NF IDE NTIAL Network Design Proposal PREPARED FOR ABC CORPORATION INC. ARTICLE I. OVERVIEW/HISTORY

More information

Cisco IP Telephony. Presented By Alastair Brand NETintellect

Cisco IP Telephony. Presented By Alastair Brand NETintellect Cisco IP Telephony Presented By Alastair Brand NETintellect Agenda Cisco IPT Components Features and Benefits of IPT Solutions Case Study Productivity Case Study Cost Savings Conclusion Cisco IPT Components

More information

9 Steps to Selecting and Implementing an IP Business Phone System

9 Steps to Selecting and Implementing an IP Business Phone System 9 Steps to Selecting and Implementing an IP Business Phone System 2011, GWI Introduction: GWI has written this whitepaper in an effort to provide our customers with an overview of the process of identifying,

More information

Newport Utilities: Request for Proposal FINAL

Newport Utilities: Request for Proposal FINAL RFP DUE: Tuesday, November 18, 2014 9:00 AM Bid opening SUMMARY Newport Utilities (NU) seeks an experienced firm to provide an Voice Over Internet Protocol (VoIP) and Voicemail system. This Request for

More information

PROPOSALS REQUESTED THE TOWN OF OLD ORCHARD BEACH POLICE DEPARTMENT FOR IP-BASED VOICE COMMUNICATION SYSTEM

PROPOSALS REQUESTED THE TOWN OF OLD ORCHARD BEACH POLICE DEPARTMENT FOR IP-BASED VOICE COMMUNICATION SYSTEM PROPOSALS REQUESTED BY THE TOWN OF OLD ORCHARD BEACH POLICE DEPARTMENT FOR IP-BASED VOICE COMMUNICATION SYSTEM The Town of Old Orchard Beach will receive sealed bids for an IP based phone system. The project

More information

Request for Proposal Phone System Replacement (RFP 13 04) For South Carolina Legal Services' and Intake Office 2109 Bull Street Columbia, SC 29201

Request for Proposal Phone System Replacement (RFP 13 04) For South Carolina Legal Services' and Intake Office 2109 Bull Street Columbia, SC 29201 Request for Proposal Phone System Replacement (RFP 13 04) For South Carolina Legal Services' and Intake Office 2109 Bull Street Columbia, SC 29201 Proposal Due Date: May 3, 2013; 5:00 p.m. EST 1. Summary

More information

ColoTN-HCF-01-RFP Questions

ColoTN-HCF-01-RFP Questions ColoTN-HCF-01-RFP Questions Last update 3/9/15 RFP Clarification - Email address to submit questions and proposals: rfp@cotelehealth.net - Service Organization #1, service 1C., please note it is Voice

More information

CONNECTING TO LYNC/SKYPE FOR BUSINESS OVER THE INTERNET NETWORK PREP GUIDE

CONNECTING TO LYNC/SKYPE FOR BUSINESS OVER THE INTERNET NETWORK PREP GUIDE CONNECTING TO LYNC/SKYPE FOR BUSINESS OVER THE INTERNET NETWORK PREP GUIDE Engineering Version 1.3 June 3, 2015 Table of Contents Foreword... 3 Current Network... 4 Understanding Usage/Personas... 4 Modeling/Personas...

More information

Clayton County Central Services

Clayton County Central Services Clayton County Central Services 7994 North McDonough Street 1330 Government Circle Jonesboro, Georgia 30236 Jonesboro, Georgia 30236 Main #: 770-477-3587 Print Shop Main #: 770-477-3562 Fax #: 770-477-3335

More information

With 360 Cloud VoIP, your company will benefit from more advanced features:

With 360 Cloud VoIP, your company will benefit from more advanced features: Voice over IP (VoIP) has emerged as the new leader in cost-effective standards based communications. 360 Cloud VoIP enables customers have the benefits of an Enterprise PBX for a fraction of the cost of

More information

Installation of the On Site Server (OSS)

Installation of the On Site Server (OSS) Installation of the On Site Server (OSS) rev 1.1 Step #1 - Initial Connection to the OSS Having plugged in power and an ethernet cable in the eth0 interface (see diagram below) you can connect to the unit

More information

10 QUESTIONS TO ASK BEFORE YOU BUY PHONE SERVICE FOR YOUR BUSINESS SHARE THIS DOCUMENT 1

10 QUESTIONS TO ASK BEFORE YOU BUY PHONE SERVICE FOR YOUR BUSINESS SHARE THIS DOCUMENT 1 10 QUESTIONS TO ASK BEFORE YOU BUY PHONE SERVICE FOR YOUR BUSINESS SHARE THIS DOCUMENT 1 TELEPHONE SERVICE TELEPHONE SERVICE Telephone service continues to be a critical factor to business success. What

More information

IP Implementation in Private Branch Exchanges From 9:30 a.m until 4:30 p.m (7 hrs./day) 5 days / week

IP Implementation in Private Branch Exchanges From 9:30 a.m until 4:30 p.m (7 hrs./day) 5 days / week Course Title: No. of Hours: IP Implementation in Private Branch Exchanges From 9:30 a.m until 4:30 p.m (7 hrs./day) 5 days / week 1 Course Duration: 3 Months (12weeks) No. Of Hours: 7 Hrs./Day- 5 days/week.

More information

Request for Quote E- Rate Eligible Services Scope of Work - Hosted Voice over IP. Background: General Specifications:

Request for Quote E- Rate Eligible Services Scope of Work - Hosted Voice over IP. Background: General Specifications: Request for Quote E- Rate Eligible Services Scope of Work - Hosted Voice over IP Due Date: Allowable Contract Date from Posted 470 The Mohave Valley Elementary School District is requesting quotes for

More information

ADDENDUM 12 TO APPENDIX 8 TO SCHEDULE 3.3

ADDENDUM 12 TO APPENDIX 8 TO SCHEDULE 3.3 ADDENDUM 12 TO APPENDIX 8 TO SCHEDULE 3.3 TO THE Overview EXHIBIT T to Amendment No. 60 Secure Wireless Network Services are based on the IEEE 802.11 set of standards and meet the Commonwealth of Virginia

More information

Northeast Georgia Regional Library System. Request for Proposals 2015

Northeast Georgia Regional Library System. Request for Proposals 2015 Northeast Georgia Regional Library System Request for Proposals 2015 Contact: Lewis Lucas Asst Dir for Technology PO BOX 2020 Clarkesville, GA 30523 706-754-0416 x230 706-754-0420 (fax) llucas@negeorgialibraries.org

More information

Request for Proposal for Telephone System Hosted VoIP System On Premise VoIP System Hybrid IP System #RFP PHONE SYSTEM 1

Request for Proposal for Telephone System Hosted VoIP System On Premise VoIP System Hybrid IP System #RFP PHONE SYSTEM 1 Page 1 Request for Proposal for Telephone System Hosted VoIP System On Premise VoIP System Hybrid IP System #RFP PHONE SYSTEM 1 Submitted by Appalachian Council of Governments Date December 11, 2015 Inquiries

More information

A guide to VoIP for small to medium sized business

A guide to VoIP for small to medium sized business //VoIP Telecommunications Company A guide to VoIP for small to medium sized business Contents 1 I want to move my business to VoIP. The things you will need to consider. The key points 2 3 4 Types of connectivity

More information

New Phone System Questions from Potential Respondents:

New Phone System Questions from Potential Respondents: Iron Bow Questions New Phone System Questions from Potential Respondents: 1. Question: Please provide more detail on: solution that provides alternative routes for data in the event of a main access point

More information

REQUEST FOR PROPOSALS to the Utah State Legislature for a Phone System or Other Communications System, Service, and Hardware, RFP No. 2012-02.

REQUEST FOR PROPOSALS to the Utah State Legislature for a Phone System or Other Communications System, Service, and Hardware, RFP No. 2012-02. Question #1 REQUEST FOR PROPOSALS to the Utah State Legislature for a Phone System or Other Communications System, Service, and Hardware, RFP No. 2012-02. ADDENDUM 1 Addendum Date: June 13, 2012 Are employees,

More information

Eligible Services Fall 2014 Applicant Trainings

Eligible Services Fall 2014 Applicant Trainings E rate Program Eligible Services Fall 2014 Applicant Trainings Overview Draft Eligible Services List (ESL) Category One Category Two Eligible Services Broadband Voice Services Eliminated Services Eligibility

More information

2015 Piqua City Schools RFP for Network Equipment under E-Rate Category 2

2015 Piqua City Schools RFP for Network Equipment under E-Rate Category 2 2015 Piqua City Schools RFP for Network Equipment under E-Rate Category 2 Section 1: Responses and contact information 1.0 RFP responses to: If by E:mail: Richard Kevern, E-Rate Connection: richardkevern@e-rateconnection.com

More information

Phone System Replacement RFP Addendum 2 - Questions and Answers

Phone System Replacement RFP Addendum 2 - Questions and Answers Phone System Replacement RFP Addendum 2 - Questions and Answers Vermont Electric Cooperative 11/5/2014 Q1: Does VEC plan to purchase the system outright or are you looking to lease it? A1: VEC is planning

More information

How Small Businesses Can Use Voice over Internet Protocol (VoIP) Internet Technology for Voice Communications

How Small Businesses Can Use Voice over Internet Protocol (VoIP) Internet Technology for Voice Communications How Small Businesses Can Use Voice over Internet Protocol (VoIP) Internet Technology for Voice Communications Small businesses will find this booklet useful for learning how VoIP works and for clarifying

More information

VoIP / SIP Planning and Disclosure

VoIP / SIP Planning and Disclosure VoIP / SIP Planning and Disclosure Voice over internet protocol (VoIP) and session initiation protocol (SIP) technologies are the telecommunication industry s leading commodity due to its cost savings

More information

Request for Quote E-Rate Eligible Services Scope of Work - Internal Connections: Network Infrastructure Equipment and Cabling

Request for Quote E-Rate Eligible Services Scope of Work - Internal Connections: Network Infrastructure Equipment and Cabling Request for Quote E-Rate Eligible Services Scope of Work - Internal Connections: Network Infrastructure Equipment and Cabling Due Date: Allowable Contract Date from Posted 470 The Saddle Mountain Unified

More information

Hosted VoIP RFP. Throughout this document, the word District refers to Smith County School District

Hosted VoIP RFP. Throughout this document, the word District refers to Smith County School District Hosted VoIP RFP Throughout this document, the word District refers to Smith County School District Subject RFP-For a 3, 5, and 7 year contract, the District desires implement hosted VoIP services. The

More information

Is Hosted VoIP Right For You?

Is Hosted VoIP Right For You? By Pat Moulton Is Hosted VoIP Right For You? Hosted PBX Overview: With the availability of cheap broadband services, migrating applications and storage from premise-based servers to the cloud has become

More information

Storage Area Networks (SANs) and iscsi Protocol An Introduction to New Storage Technologies

Storage Area Networks (SANs) and iscsi Protocol An Introduction to New Storage Technologies Page 1 Storage Area Networks (SANs) and iscsi Protocol An Introduction to New Storage Technologies Introduction This paper explains the concepts of Storage Area Network or SAN, iscsi technology and how

More information

XO Wide Area Network ( WAN ) Services IP Virtual Private Network Services Ethernet VPLS Services

XO Wide Area Network ( WAN ) Services IP Virtual Private Network Services Ethernet VPLS Services 1.0 PRODUCT AND SERVICES 1.1 Product Descriptions. XO Wide Area Network ( WAN ) Services IP Virtual Private Network Services Ethernet VPLS Services (a) XO IP VPN. XO IP VPN is a layer 3 data networking

More information

Access Cloud Hosted PBX

Access Cloud Hosted PBX Access Cloud Hosted PBX Small Office/Home Office (SOHO) Self-Install Guide Access One Customer Care: 1-800-804-8333 1 Welcome to Access One s Access Cloud Hosted PBX. Your company is deploying an innovative,

More information

CVOICE Exam Topics Cisco Voice over IP Exam #642-432 7/14/2005

CVOICE Exam Topics Cisco Voice over IP Exam #642-432 7/14/2005 CVOICE Exam Topics Cisco Voice over IP Exam #642-432 7/14/2005 From the Cisco CVOICE 642-432 Exam Topics Voice over IP Technologies Describe the similarities and differences between PSTN and VoIP including

More information

VoIP Solutions Guide Everything You Need to Know

VoIP Solutions Guide Everything You Need to Know VoIP Solutions Guide Everything You Need to Know Simplify, Save, Scale VoIP: The Next Generation Phone Service Ready to Adopt VoIP? 10 Things You Need to Know 1. What are my phone system options? Simplify,

More information

Cisco Virtual Office Unified Contact Center Architecture

Cisco Virtual Office Unified Contact Center Architecture Guide Cisco Virtual Office Unified Contact Center Architecture Contents Scope of Document... 1 Introduction... 1 Platforms and Images... 2 Deployment Options for Cisco Unified Contact Center with Cisco

More information

Request for Proposals Erate Category 1 Hosted VoIP Service Hinds County School District

Request for Proposals Erate Category 1 Hosted VoIP Service Hinds County School District Request for Proposals Erate Category 1 Hosted VoIP Service Hinds County School District Notice to Bidders Notice is hereby given to interested bidders that the Hinds County School District will receive

More information

Voice over IP Technologies

Voice over IP Technologies Voice over IP Technologies Voice Over IP Overview VoIP is an emerging technology that allows voice calls to be made over an IP network. Vendors have been pushing VoIP for a few years, but many potential

More information

Independent School District No. 9 (Union Public Schools) Tulsa County, Oklahoma

Independent School District No. 9 (Union Public Schools) Tulsa County, Oklahoma May 7, 2015 Addendum No. 1 Solicitation No. 2015-RFP-12 Independent School District No. 9 (Union Public Schools) Tulsa County, Oklahoma Bidders: Please note the following changes, additions, modifications,

More information

Adit 3000 Series Part Guide

Adit 3000 Series Part Guide Adit 3000 Series Part Guide The Adit 3000 product line consists of high-bandwidth multi-service routers and IP business gateways for small and medium enterprises and remote locations. The Adit 3104 is

More information

Small Business Phone System Solutions HOSTED PBX OVERVIEW

Small Business Phone System Solutions HOSTED PBX OVERVIEW Small Business Phone System Solutions HOSTED PBX OVERVIEW ABOUT VOXOX Voxox is an innovator in cloudbased unified communications a n d V o I P s o l u t i o n s f o r c o n s u m e r, b u s i n e s s a

More information

RFP 1337 Board approved 10-08-09 Posted, 14 October, 2009

RFP 1337 Board approved 10-08-09 Posted, 14 October, 2009 RFP 1337 Board approved 10-08-09 Posted, 14 October, 2009 Request to use the RFP 1337 bidding method for selection and use SLD- Erate 470 (Erate 2009-2010) form application for basic maintenance of internal

More information

Terms VON. VoIP LAN WAN CODEC

Terms VON. VoIP LAN WAN CODEC VON Voice Over the Net. Voice transmitted over the Internet. That is the technical definition. Prescient Worldwide s product, called VON, means Voice Over Network as in ANY network, whether a client s

More information

2- Technical Training (9 weeks) 3- Applied Project (3 weeks) 4- On Job Training (OJT) (4 weeks)

2- Technical Training (9 weeks) 3- Applied Project (3 weeks) 4- On Job Training (OJT) (4 weeks) Course Title: Prerequisites: Training Program (5 months) IP Implementation in Private Branch Exchanges Must fresh graduates Communication/Electronics Engineers" 1- Soft Skills Training (4 weeks) 1. Communication

More information

Legal Services Corporation Technology Initiative Grant (TIG) Conference

Legal Services Corporation Technology Initiative Grant (TIG) Conference Legal Services Corporation Technology Initiative Grant (TIG) Conference Strategic Planning for Telephone Systems How To and Examples Presented by Steve Green & Zahid Masood January 14, 2010-2:30 p.m. 3:45

More information

Request for Quote E-Rate Eligible Services Scope of Work Hosted Voice over IP

Request for Quote E-Rate Eligible Services Scope of Work Hosted Voice over IP DATE: November 24, 2015 DUE DATE: January 6, 2016 Altar Valley School District PURCHASING DEPARTMENT 10105 S Sasabe Hwy Tucson, AZ 85735 Request for Quote E-Rate Eligible Services Scope of Work Hosted

More information

Figure 1. Traditional PBX system based on TDM (Time Division Multiplexing).

Figure 1. Traditional PBX system based on TDM (Time Division Multiplexing). Introduction to IP Telephony In today s competitive marketplace, small businesses need a network infrastructure that will not only save their business money, but also enable them to be more efficient and

More information

Comparing Three Solutions

Comparing Three Solutions Melissa Swartz, Swartz Consulting Elizabeth English, EE and Associates Comparing Three Solutions Case studies of live sample projects May or may not have been implemented with most redundant configurations

More information

Lake Superior School District #381 1640 Hwy 2, Two Harbors, Mn 55616 (218) 834-8201 www.isd381.k12.mn.us

Lake Superior School District #381 1640 Hwy 2, Two Harbors, Mn 55616 (218) 834-8201 www.isd381.k12.mn.us Lake Superior School District #381 1640 Hwy 2, Two Harbors, Mn 55616 (218) 834-8201 www.isd381.k12.mn.us May 21st, 2015 Request for Proposals VoIP Phone System Solution The Lake Superior School District

More information

SERVICE PROVIDER CRITERIA AND CONTRACT REQUIREMENTS

SERVICE PROVIDER CRITERIA AND CONTRACT REQUIREMENTS OBJECTIVE: ERATE 470 REQUEST AND REQUEST FOR PROPOSAL (RFP) FOR: SCOE WIDE VOICE OVER IP AS A HOSTED SERVICE FY2017 SHASTA COUNTY OFFICE OF EDUCATION (SCOE) is seeking proposals for the upcoming Year 17

More information

SERVICE PROVIDER CRITERIA AND CONTRACT REQUIREMENTS

SERVICE PROVIDER CRITERIA AND CONTRACT REQUIREMENTS OBJECTIVE: ERATE 470 REQUEST AND REQUEST FOR PROPOSAL (RFP) FOR: SCOE WIDE VOICE OVER IP AS A HOSTED SERVICE FY2016 SHASTA COUNTY OFFICE OF EDUCATION (SCOE) is seeking proposals for the upcoming Year 16

More information

If you re in the early stages of pricing out a phone upgrade for. your business, determining ballpark pricing can seem difficult or

If you re in the early stages of pricing out a phone upgrade for. your business, determining ballpark pricing can seem difficult or atlantech.net INTRODUCTION Most organizations don t upgrade their phone systems on an annual or bi-annual basis. In fact, Alteva Research estimates the average company upgrades phone systems on a 7-10

More information