Expo Management Policies and Procedures

Transcription

1 Expo Management Policies and Procedures Francisco Solorzano Lanette Myers, CMP Executive Director of Catering/Convention Services (702) Lisa Lynn Backus, CMP, CPCE Convention Operations Manager Director Banquet Department Catering/Convention Services (702) (702) On behalf of Caesars Entertainment and Caesars Palace, Las Vegas, Welcome! We are looking forward to a successful event. We have prepared this document to assist you with the planning and execution, in addition to your A to Z guidelines. We hope that we will answer most of your questions. Your Catering/Convention Services Manager is your key contact for all of your needs at Caesars Palace. If we can be of any assistance, we are at your disposal. Lanette Myers Executive Director of Catering/Convention Service Lisa Lynn Backus Director Catering/Convention Services

2 Encore Event Technologies Exhibitor Company Policies and Procedures Encore Event Technologies manages and oversees all outside Audio Visual and Production Companies providing services within Caesars Palace to assure that standards are upheld and adhered to. Encore Event Technologies is the exclusive Audio Visual provider of all audio visual equipment and labor on any tradeshow floor. Caesars Palace is a union facility. All Audio Visual Services must be performed by an IATSE Local 720 Union Member. All Audio Visual services at Caesars Palace must be pay-rolled through Encore Event Technologies, the exclusive pay roller at Caesars Palace. All non IATSE technical staff must be shadowed by Union Technicians hired through Encore Event Technologies. Please contact Encore Event Technologies a minimum of 21 days prior to your event with staff requirements, load in and load out, and billing information. Encore will have a Sales Manager work with you to coordinate your needs and prepare an estimate for your review. Rigging is an Exclusive Service of Caesars Palace. All Rigging must be performed by Encore Event Technologies. A minimum of, one high and one ground are required for both load-in and load-out of all equipment that is to be hung in or attached to the ceiling. All materials utilized for rigging must be provided by Encore Event Technologies including Truss, Motors and all rigging hardware. Rigging point charges are $ per point for the run of the show. A point is dictated as each location a cable, strap, chain or hanger is attached to the ceiling or grid. Caesars Palace has an overhead sound system in most exhibit rooms. Encore Event Technologies will be happy to provide patches into this system. The sound system is not designed for live music. Please coordinate with your Encore Sales Manager. Miscellaneous All Vendors must place on file a certificate of insurance showing a minimum of $2,000, for each convention/event. This certificate must show: Desert Palace, Inc. DBA Caesars Palace and their subsidiaries and affiliates, and each of their officers, Directors, representatives and employees are named as additional insured under the policy. Please provide 21 days prior to your event to your Catering/Convention Services Manager. No equipment or cases are to remain in the back of house hallways at any time. Storage space for outside exhibitor companies is based on availability. Please see your Catering/Convention Services Manager for rental quotes. Caesars Palace will not take responsibility for any equipment left on premises. If you anticipate heavy move-in/out requirements, it is highly recommended that you hire a freight elevator operator(s). Please coordinate with your Catering/Convention Services Manager. The Caesars Palace Employee Cafeteria is not available for outside staff members and vendors. Food and Beverage may be arranged in advance with your Catering/Convention Services Manager. 2/11/2015 Policies and procedures, inclusive of pricing are subject to change without notice. 2

3 Exhibitor Company Policies and Procedures Vehicles brought into the building must be coordinated with your Catering/Convention Services Manager and must meet the Fire Marshal guidelines. Banners/Signage We have a professional print shop on site and would be happy to assist you with your printing needs in addition to the hanging of your banners and signs. All signage must be professionally printed and approved by your Catering/Convention Services Manager. Please see your Catering/Convention Services Manager to determine the best locations for your signage and easels and we will be happy to provide pricing. The hotel is not responsible for signage or promotional materials left inside or outside of meeting rooms after functions have concluded. Signage and easels are not permitted in the casino, hotel lobbies, sleeping room hallways or in elevator banks on guestroom floors. Signs or banners may not be taped, stapled, nailed, tacked or otherwise affixed to any hotel doors, walls, columns, or other parts of the building or furnishings. Nothing is to be placed against or leaned against any wall in the convention halls. All signage, banners, etc. hung from the ceiling in the convention area must be hung from existing structures by Caesars Palace. Signage or banners may not be attached to the moveable wall tracks at any time. Internet/Telecommunication Encore Event Technologies would be happy to assist you with all your internet needs. For telephone needs, please coordinate with your Catering/Convention Services Manager. Floor Plans Please refer to section FIRE MARSHAL REGULATIONS for information regarding proper approval and submission of floor plans to the Clark County Fire Prevention Bureau and the hotel. The exhibit company is responsible for providing approved Fire Marshal plans to the Catering/Convention Services Manager 30 days prior to group load in. Pre and Post Show Facility Walk Through A pre and post convention walk through must be arranged with the Catering/Convention Services Manager prior to move in. At that time any damage will be noted. While on property, if any damage occurs, your company will be liable and responsible for all repair costs incurred. All work required to repair or replace damage will be performed by Caesars Engineering Department or a vendor selected by Caesars Palace at your expense. 2/11/2015 Policies and procedures, inclusive of pricing are subject to change without notice. 3

4 Exhibitor Company Policies and Procedures Move-In/Move-Out Floor Covering Requirements In addition to motorized lifts having NOMAR/white tires, carpet and or visqueen must be placed a minimum of thirty feet leading into the meeting space as well as thirty feet into the service hallways where space permits. All exhibit aisle ways must be covered with visqueen for both move-in and move-out. All ballroom freight load-in doors and ballroom doors used for loading in/out must have protective pads placed over the doors. Large shipping pads will accommodate this. CLEANING Caesars Palace will provide the meeting space in a clean condition including exhibit floor, back of the house and freight dock areas. It is the responsibility of the Decorating Company to return the facilities in the same clean condition as received. Daily exhibit hall, booth and aisle cleaning are not provided by Caesars Palace and must be arranged with your Decorator. In the event Caesars Palace takes on this responsibility, Caesars will charge a daily fee of 25 cents a sq. ft. Caesars does not provide a dumpster. A dumpster may be ordered with Republic Service. REPUBLIC SERVICES OF SOUTHERN NEVADA 770 East Sahara Ave. Las Vegas, NV Phone (702) Fax (702) In the event a dumpster is not ordered and a Caesars Palace dumpster is used, a service fee of $1,500 will apply. Charges applicable each time dumpster is emptied. If any cleanup is required or damage occurs, fees will be charged. Please review with your Catering/Convention Services Manager. Forklifts and Scissor Lifts All forklifts and scissor lifts must come equipped with NOMAR/White tires and a fire extinguisher. In addition, forklifts must be designated for interior use only and exterior use only. We do not allow forklifts to be driven back and forth from the outside of the property to inside the ballrooms. Caesars Palace does not loan or provide motorized forklifts, genie booms, lifting devices, tools, ladders etc. All equipment must be secured in advance. Contact Encore Productions for rates. Interior Carpet Installation Only a low adhesive tape is permitted on Caesars Palace carpeting. Decorator carpet may be installed only as follows: Visqueen is to be laid directly over hotel carpet and secured with a low adhesive tape. Decorator carpet may then be laid over Visqueen with tape securing carpet to Visqueen. 2/11/2015 Policies and procedures, inclusive of pricing are subject to change without notice. 4

5 Exhibitor Company Policies and Procedures Loading Docks There are 2 loading dock areas that service our meeting space. If your event is in either the Octavius or Forum Ballroom, you will use the Convention Loading Dock. At this dock we have two loading bays and one drive in ramp. Dock hours are: Monday through Friday 3:00 am 2:00 pm Saturday 5:00 am 2:00 pm Sunday 5:00 am 1:00 pm Please provide a detailed truck manifest to your Catering/Convention Services Manager prior to your arrival. Upon arrival, you will need to check in with the Convention Set-up Manager at ext prior to beginning to unload/load your freight. If you arrive prior or after our normal dock hours, please call for access. The Second loading dock is our Main Loading Dock that services the entire hotel. Please provide a detailed truck manifest prior to your arrival. Dock Hours at the Main Loading Dock are: Monday through Friday 3:00 am 2:00 pm Saturday 5:00 am 2:00 pm Sunday 5:00 am 1:00 pm Upon arrival, please check in with the dock master for your bay assignment. Trucks are to be manned at all times. No overnight parking at either docks or anywhere on- property. Any vehicles left unattended may be towed at your expense. Should you need parking, please contact your Catering/Convention Services Manager for more information. Storage of Exhibit Materials Caesars Palace will not accept and store shipments of exhibit materials in advance of a show. Due to Clark County Fire Department regulations, crates, boxes and such cannot be stored on Hotels premises during a show. It will be necessary for you to make arrangements with your exhibitor service to receive and store exhibits for delivery to Caesars Palace on the move in date. These arrangements must also include the removal of empty crates, their storage during the show, and their subsequent return to Caesars Palace on the move out date. Should any property not be removed by the designated move out date, the Hotel management may store, or cause to be stored, any such property that your organization or the exhibitor will be charged a reasonable fee for all incurred. Caesars Palace does not provide any storage for outside contractors equipment. All storerooms inside the Hotel s convention area must be maintained free of any outside contractor equipment. It will be the responsibility of the outside contractor to secure storage for any and all equipment off property. Any and all equipment found stored will be moved and cost of labor will be charged to the outside contractor. 2/11/2015 Policies and procedures, inclusive of pricing are subject to change without notice. 5

6 Equipment Inventory Exhibitor Company Policies and Procedures Expos requiring more than twenty five (25) table tops must be handled by an exhibitor services company. Rental equipment available for Expos: 6 x 30 boxed table tops with 2 chairs $ per table per room/per day 6 x 18 boxed table tops with 2 chairs $ per table per room/per day Risers 4 x8 & 6 x8 sections, 16 /24 /32 heights $ per riser section/per event Easels $ per easel per room/per day Water Cooler Station w/5 Gal. of filtered water $ per station inclusive of 1 st bottle Additional 5 Gallon Bottle $ per bottle Exhibit Area Cleaning 25 cents per sq. ft. Destination Management Companies/Decor Companies We would happy to recommend a Destination Management Company, Décor and Entertainment. Please coordinate with your Catering/Convention Services Manager. Caesars Palace is not responsible for anything left on property. All DMC/Decor companies are responsible for picking up their equipment immediately after the conclusion of the event. Electrical Service Caesars Palace exclusive electrical provider is Encore Event Technologies. Encore Event Technologies will assist with all of your electrical requirements and will be happy to provide a custom quote. Electrical Power Services in Meeting Space: 10amp 120v Power Drop $ amp 120v Power Drop $ AC Extension Cord $15.00 Power strip $15.00 Major Power Distribution 120/208V: 60amp 3 phase $ amp 3 phase $ amp 3 phase $ amp 3 phase $ *Prices valid for duration of show maximum of seven days Cam Cam Feeder Set 25 $60.00 Cam Cam Feeder Set 50 $80.00 Cam Cam Feeder Set 100 $ Please be advised that it is not permitted to connect to any hotel power outlet for any reason without the express written permission of the hotel. In addition, all connections to the house power system must be handled by a hotel engineer to ensure that proper safety procedures are followed. 2/11/2015 Policies and procedures, inclusive of pricing are subject to change without notice. 6

7 Fire Marshal Regulations Exhibitor Company Policies and Procedures In accordance with the Clark County Fire Department Ordinance number 2289, all special events, displays, exhibits and functions with attendance greater than 300 require a plan review accompanied by a permit fee submitted to the Clark County Fire Prevention Bureau. It is the sole responsibility of the association/event planner/company or affiliated companies to submit these diagrams and remit payment directly to the Clark County Fire Prevention Bureau. Approved copies of said plans are to be forwarded to your Catering/Convention Services Manager prior to set-up of your function(s). Caesars Palace will not provide access to meeting space without CCFD approved copy of floor plan. Should Caesars Palace create a floor plan for your event/meeting, each floor plan submitted will be charged at the current Fire Marshal Fee Schedule. The fees are based on square footage and time frame of submittal. Rooms with 1 to 14,999 of square footage cost $400 if submitted prior to 10 business days and $600 if submitted within 10 business days. Rooms that have 15,000 + of square footage are $700 if submitted prior to 10 business days and $1,000 if submitted within 10 business days. If floor plans are required for submittal within 5 business days, please call Encore Event Technologies for a quote. Instructions for permit application and method of payment are posted on the Clark County Fire Department web page at or at the Fire Prevention Bureau. Clark County Fire Department / 575 E. Flamingo Rd. / Las Vegas, NV Phone (702) / Fax (702) The following must be shown on the diagram for your event: Scaled to a minimum of 1/20 Dimensions and square footage of the entire area Size, location and construction of booths or any object taking up floor space in the room Table and chair location Width of all aisles Location and width of all fire exits Location of ALL fire extinguishers and fire hose cabinets. One fire extinguisher per every 6,000-sq. ft. and travel distance not to exceed 75 feet Name of contact person and phone number Move in and move out dates Room name Function name Name of hotel Address of hotel Occupancy Grandstands, bleachers, risers and alike must be approved by the Clark County Building Department Perimeter/Screen draping. All fire exits must be clearly visible with an illuminated exit sign above each Any fire extinguishers or fire hose cabinets located back-stage must be clear and easily accessible. 2/11/2015 Policies and procedures, inclusive of pricing are subject to change without notice. 7

8 Exhibitor Company Policies and Procedures Automobile or other fuel-powered vehicles of any nature must follow the following guidelines: Gasoline tanks at 1/8 th full. Batteries disconnected. Locking gas caps. Ignition keys removed. Visqueen securely taped to carpet under all cars. Propane tanks to be removed. Each vehicle must be equipped with its own fire extinguisher. Displays involving flammable or combustible liquids or materials and pyrotechnic displays must be demonstrated to the Clark County Fire Department for issuance permit. All drapes, hangings, curtains, drops and all other decorative material shall be made from non-flammable material or treated and maintained in a flame-retardant condition. All fire certificates must be available for review upon request. Smoking is prohibited in all convention areas, at all times. Any changes to approved diagrams must be re-submitted for approval to the Clark County Fire Department. Any unauthorized room changes may cause delays in opening specified event. Compressed gas cylinders are prohibited unless prior approval is obtained from the Fire Marshal. Approved cylinders must be stored in an upright position. Helium canisters are permitted but must be stored in a secured upright position. Any use of two wire extension cords is prohibited. Multiple outlets and electrical cords must be grounded and must not be used to exceed their listed amp rating. Areas enclosed by solid wall and ceilings must be provided with approved smoke detectors and a fire watch during off hours. Any covered area exceeding 800 sq. ft. will require a temporary sprinkler system. Any bleacher systems will require approval from the Clark County Building Department. IATSE labor must assemble and dismantle bleacher systems. Security Caesars Palace is not responsible for loss of or damage to equipment or other items left in meeting rooms. Valuables should not be left unattended. We recommend that you hire Security Officer(s) for any area you wish to secure including but not limited to exhibit halls, general session, audio visual/production set-ups, registration areas, etc. Armed security is not permitted on Caesars Palace property. Caesars Palace Security Department is to be copied on all incident reports created by the outside provider. Your Catering/Convention Services Manager must receive a copy of the contracted dates and times. 2/11/2015 Policies and procedures, inclusive of pricing are subject to change without notice. 8

9 Exhibitor Company Policies and Procedures Propane Storage Propane tanks are to be stored in a secure cage. The approved propane storage area is at the Caesars Service entrance off of Frank Sinatra Drive. As you pull into the Caesars Service entrance, the location will be approximately 100 yards on your right. You will see the Caesars Engineering Departments propane cages. Please place your cage next to the existing cages. Propane storage cages are not allowed off the curb, all must be on the curbside tight to the building. Temporary Dumpster Storage There are 2 approved locations for temporary dumpster storage and both are located on the southwest corner of the building. The first location, dumpster storage A (see below), will be up the dirt road at the corner of Ring Road just before turning left. Please position the dumpster on the right side of the road allowing access to the fenced in area for Caesars Property Management. Dumpster storage B (see below) is the second area. Parking spaces #1 & #2 as you take a left on Ring Road. These will be the first two parking spots on your left that you encounter. Please position the dumpster diagonally from NW to SE and back up to the yellow posts. If you have any questions or concerns please contact the Convention Service Manager who is overseeing the program. Propane cages and dumpsters not stored in the properly in designated areas may be removed at the Hotel s discretion. 2/11/2015 Policies and procedures, inclusive of pricing are subject to change without notice. 9

10 Exhibitor Company Policies and Procedures 2/11/2015 Policies and procedures, inclusive of pricing are subject to change without notice. 10

11 EXHIBITOR ORDER FORM Exhibitor Price Guide Information Event Name Company Billing Name Billing Address City State Zip Phone Fax Room/Booth Load In Date Time Load Out Date Time Onsite Contact Onsite Contact Phone # Credit Card Authorization Type of Card Visa Mastercard AmEx Discover Credit Card Account # Expiration: Month Year Security code* * 3 digit number on back of Visa, MC & Discover. 4 digit number on front of AmEx card. Card Holder Name Cardholder Signature BY SIGNING AND DELIVERING THIS FORM CUSTOMER AGREES TO ALL TERMS AND CONDITIONS ON THIS FORM. PLEASE READ THIS FORM CAREFULLY PRIOR TO PLACING ORDER. To receive PRE SHOW Exhibitor Order Form To receive PRESHOW rates Encore must receive your order, with credit card information, no later than 14 days prior to show opening. All other orders will be processed at the LATE ORDER rate. ALL EQUIPMENT PRICES ARE PER DAY unless otherwise stated. Video Equipment 42 Plasma (16x9) 50 Plasma (16x9) 61 Plasma (16x9) 6 Plasma Stand 46 LCD Monitor 52 LCD Monitor 6 LCD Monitor Stand DVD Player Blu-ray Player DVCAM Player/ Recorder LCD Projector 4000 lumens LCD Projector 5000 lumens 32 Roll Cart w/ Skirt 54 Roll Cart w/ Skirt Flipchart Package Display Easel Computer Equipment 17 LCD Monitor 20 LCD Monitor 32 LCD Monitor Laptop Computer Desktop Computer w/ 19 flat panel monitor Wireless Presentation Mouse Screens Tripod 6 x6 Tripod 8 x8 Cradle 10 x10 Qty Days Preshow Late Order Total $ $ $ $ $1, $2, $ $ $ $ $ $ $ $ $90.00 $ $ $ $ $ $ $ $ $ $35.00 $85.00 $44.00 $94.00 $60.00 $ $30.00 $80.00 $ $ $ $ $ $ Call for pricing Call for pricing $ $ $75.00 $ $75.00 $ $95.00 $ Rigging & Staging RIGGING & STAGING 20 Scissor Lift Wooden Podium Riser- 4 x8 Section Black Velvet Drape RIGGING LABOR All rigging is subject to at least 1 rigger. Each rigger is $110 hr with 4 hr minimum. Audio Equipment UHF Combo (check one) HH or Lav Headset Wired Microphone Small Powered Speaker Large Powered Speaker Direct Box for Computer Audio 12 Channel Mixer CD Player Small Speaker Package 2 ART322 Speakers, 2 Stands, 1 Wired Mic, 1 Mixer JBL VRX PRO Audio 4 VRX Speakers, 4 Stands 1 Wired Mic, 1 Small Effects, 1 Mixer Your Totals Qty Days Preshow Late Order Total $ $ $ $ $ $ $21.00/ft $23.00/ft $110.00/ per hour Additional labor charges will apply for booths outside the expo room. $ $ $47.00 $60.00 $75.00 $80.00 $ $ $30.00 $50.00 $ $ $95.00 $85.00 $ $ $ $ Total Equipment Charges Labor Charges ($198 min., $99/hr, for load in/out) 24% Service Charge ($24.00 minimum) TOTAL DUE CANCELLATION Written cancellation of ordered equipment and services must be received 48 hours prior to delivery. Failure to do so will result in a 100% charge to your account. ALL AUDIO VISUAL ON A TRADESHOW FLOOR IS AN EXCLUSIVE SERVICE OF CAESARS PALACE. EVENT NAME: Audio / Visual Exhibitor Order Form PLEASE FAX COMPLETED FORM TO UNIQUE. CREATIVE. INNOVATIVE. P: F: E: Caesars@encore-us.com ROOM / BOOTH: COMPANY: DELIVERY DATE: DELIVERY TIME: BILLING NAME AND STREET ADDRESS: PICKUP DATE: PICKUP TIME:

12 BANNERS/ HANGING SIGNS Exhibitor Order Form ORDER EARLY AND SAVE Exhibiting Company Name Exhibiting Company Address City State Zip Code Country Ordered by Phone ( ) Ext Fax ( ) Event Name Room # On-Site Contact BEO/REF# Deliver Date Time Pickup Date Time Exhibitor Credit Card Authorization Cardholder Name: Credit Card Type Exp Date Security Code Credit Card Account # Signature BY SIGNING AND DELIVERING THIS FORM CUSTOMER AGREES TO ALL TERMS AND CONDITIONS ON THIS FORM. PLEASE READ THIS FORM CAREFULLY PRIOR TO PLACING ORDER. To receive the Advance rates listed below, Encore must receive your order, with credit card information, no later than 14 days prior to show opening. All other orders will be subject to the appropriate Onsite Rates detailed below. Terms and Conditions Orders must be received 15-days prior to delivery date or a 30% surcharge will be added. Written cancellation of equipment and services must be received by Encore Productions 48-hours prior to delivery time or a cancellation charge of 50% of original order will be applied. All On-site cancellations will be charged 100% of original order. Display or exhibitor s on-site representative may supervise these activities. Sign must include blueprints or drawings with detailed information which, must include orientation in booth, pick points for hanging, weight of Electrical signs must be in working order, structurally sound and in accordance with national electrical codes and regulations. Client is responsible for all hardware and assembly of signage unless otherwise contracted in writing. additional charge. All Banners / Hanging Signs not picked up after the event will be held by Encore for 24 hours, after which, they will be disposed of properly. Note: You should contact your general service contractor for shipping instructions for all hanging signs. Electrical Charges are NOT included in Banner / Hanging Sign Prices. Labor Rates to Hang Signs Straight Time (Mon-Fri 8am-5pm) $ per hour Overtime (After 8 hours) $ per hour Doubletime (After 12 hours) $ per hour Caesars Palace nor its subcontractors are responsible for the construction methods and materials used to construct show and or exhibit structures. Rigging contractor for Caesars Palace should make installation connection to facility. Rigging contractor reserves rights to inspect construction and condition of all signage before performing work. Any sign found not structurally sound will not be permitted in the building. Rigging contractor will not be held responsible for any damage or loss of equipment or injury to any person, caused by the installation connection by persons other than their personnel. CANCELLATIONS: written cancellation of ordered equipment and services must be received 48 hours prior to delivery. Failure to do so will result in a 100% charge to your credit card. HANGING / RIGGING IS AN EXCLUSIVE SERVICE OF CAESARS PALACE. PLEASE FAX COMPLETED FORM TO UNIQUE. CREATIVE. INNOVATIVE. P: F: E: Caesars@encore-us.com

13 BANNERS/ HANGING SIGNS Exhibitor Order Form Labor Estimate INSTALLATION 2 Riggers (4 hour minimum) DISMANTLE 2 Riggers (4 hour minimum) Sign Information LOAD-IN DATE LOAD-IN TIME TYPE OF SIGN Banner Grommets Pockets Wood 1 sided 2 sided SHAPE OF SIGN Square Triangle Other Structural Metal Other System Circle Rectangle NUMBER OF FEET FROM THE FLOOR TO TOP OF SIGN DIMENSION & WEIGHT OF SIGN Height Length Width Weight HOURS TOTAL Rigging Equipment CHAIN MOTORS Scissor Lift 1/2 Ton Hoist 1 Ton Hoist Box Truss Box Truss Special Rigging Pkg* PRE SHOW LATE ORDER QTY $ $ $ $ $ $ per stick 195 per stick 175 per stick 225 per stick Call for pricing Estimated Total for Rigging Equipment Materials- Cables, clamps, connectors, etc., charged accordingly, if not supplied with sign. *Customer retains custom Rigging Pkg at conclusion of show. TOTAL Location of Sign Using the diagram below to represent your booth, indicate how far in from each boundary you would like your sign placed. Please fill in the booth numbers of all neighboring booths. For island and peninsula booths, indicate all across-the-aisle neighboring booths. Feet in from FRONT Aisle: Booth #: Exhibitor s Initials Front Side Feet in from Feet in from LEFT Aisle: Left Side Right Side RIGHT Aisle: Booth #: Booth #: Back Side Feet in from BACK Aisle: Booth #: HANGING / RIGGING IS AN EXCLUSIVE SERVICE OF CAESARS PALACE PLEASE FAX COMPLETED FORM TO UNIQUE. CREATIVE. INNOVATIVE. P: F: E: Caesars@encore-us.com

14 Booth Number: EVENT DATES: MAIL OR FAX FORMS WITH PAYMENT TO : ENCORE EVENT TECHNOLOGIES AT CAESARS PALACE LAS VEGAS 5150 So. Decatur Blvd., Las Vegas, Nevada Ph: (702) Fax: (702) Questions services@encore-us.com To receive advanced pricing, Encore Event Technologies must receive your completed order, with billing information, fourteen (14) days prior to show move-in. EVENT NAME: INSTALL LOCATION IN ROOM/BOOTH: (Provide floor plan if available) EXHIBITING COMPANY NAME: BILLING ADDRESS: CITY: STATE: ZIP: ON-SITE CONTACT: TELEPHONE NUMBER: ORDERED BY: FAX NUMBER: ADDRESS: ON-SITE PHONE: CREDIT CARD TYPE: EXP. DATE: CREDIT CARD NUMBER: CARDHOLDERS SIGNATURE: PRINT CARDHOLDERS NAME: BY SIGNING AND DELIVERING THIS FORM CUSTOMER AGREES TO ALL TERMS AND CONDITIONS ON THIS FORM. PLEASE READ THOROUGHLY FOR ALL INSTRUCTIONS PRIOR TO PLACING ORDER. NO CHECKS ACCEPTED ELECTRICAL SERVICES FORM Encore Event Technologies, its contractors, and subcontractors are not responsible for voltage fluctuation or power failure due to temporary conditions or loose connections. For your protection, you should install a surge protector under/over voltage protector on your computer(s) and/or other equipment you deem necessary. Encore Electrical should make installation of all electrical service. Encore will not be responsible for any damaged or lost equipment, component computer hardware or software and/or any damage or injury to any person, caused by the installation, connection, or plugging into any electrical by persons other than our personnel. Please call for additional services that are not listed on this order form, or for custom quotes for large orders Dedicated & 24 hour power will be at 2x the listed price. Please indicate these requirements below if needed. Installation cannot begin until order is finalized and payment method has been received ELECTRICAL SERVICES 120 VOLTS WATTS OR 5 AMPS 120 VOLTS WATTS OR 10 AMPS 120 VOLTS WATTS OR 20 AMPS 208 VOLTS SINGLE PHASE WATTS OR 20 AMPS ELECTRICAL MATERIALS 6' OUTLET PLUG STRIP 25' EXTENSION CORD ADVANCED ORDER RATE $ $ $ $ $ $ $ $ ADVANCED ORDER RATE $25.00 $30.00 $25.00 $30.00 ADVANCED ORDER RATE STANDARD ORDER RATE QUANTITY QUANTITY PLEASE SUBMIT A FLOOR PLAN FOR ALL ISLAND BOOTHS AND UNDER CARPET ELECTRICAL RUNS ADDITIONAL ELECTRICAL SERVICES STANDARD ORDER RATE STANDARD ORDER RATE QUANTITY QUANTITY OF 24 HOUR POWER QUANTITY OF 24 HOUR POWER 208 VOLTS SINGLE PHASE 30 AMPS $ $ VOLTS SINGLE PHASE 60 AMPS $ $1, VOLTS SINGLE PHASE 100 AMPS $1, $1, SUBTOTAL PRICING IS BASED ON A 3 DAY SHOW, ADDITIONAL DAYS WILL REQUIRE A 25% PER DAY CHARGE ALL ELECTRICAL MATERIALS & SERVICES WILL REQUIRE A 10% SERVICE FEE 10% SERVICE FEE SUBTOTAL ALL ISLAND BOOTHS AND ADDITIONAL SERVICES REQURE ELECTRICAL LABOR MATERIAL AND SERVICES TOTAL LABOR RATES: STRAIGHT TIME - $ OVERTIME - $ MINIMUM 1 HOUR LABOR INSTALL AND MINIMUM 1/2 HOUR LABOR DISMANTLE LABOR TOTAL GRAND TOTAL LABOR: Labor between the hours of 8:00am and 5:00pm, Monday through Friday will be at the straight time labor rate. Labor before 8:00am and after 5:00pm, Monday through Friday and all Saturdays, Sundays and Holidays will be at the overtime rate. A minimum charge per booth on one hour for installation will apply to all booths requiring labor. Labor to disconnect will be based on one-half of the installation time and will be automatically applied to your invoice. A scaled floor plan is needed in order to proceed for orders with multiple outlet locations and/or island booths. Setup/Disconnect Labor dates/times are based on the load-in schedule (and space availability) for your event. Encore does not control the event schedule for your event and therefore cannot control if setup/disconnect is during straight time or overtime hours. ELECTRICAL IS AN EXCLUSIVE SERVICE Prices Subject to change without Notice Rev 3/1/15

15 Booth Number: EVENT DATES: MAIL OR FAX FORMS WITH PAYMENT TO : ENCORE EVENT TECHNOLOGIES AT CAESARS PALACE 5150 So. Decatur Blvd., Las Vegas, Nevada Ph: (702) Fax: (702) Questions services@encore-us.com To receive advance order rate, Encore Event Technologies must receive your completed order form, with billing information, fourteen (14) days prior to move-in. INSTALL LOCATION IN ROOM/BOOTH: EVENT NAME: EXHIBITING COMPANY NAME: ONSITE CONTACT: ORDERED BY: ON-SITE PHONE: ADDRESS: BY SIGNING AND DELIVERING THIS FORM CUSTOMER AGREES TO ALL TERMS AND CONDITIONS ON THIS FORM. PLEASE READ THOROUGHLY FOR ALL INSTRUCTIONS PRIOR TO PLACING ORDER. BOOTH LAYOUT FORM Instructions: 1.) Use BOLD lines to indicate the outline of your booth. 2.) Mark different services with separate symbols. 3.) Indicate the scale of the grid, (i.e., 1 square = 1 foot) or indicate the dimensions of your booth. 4.) Mark the adjacent booth numbers or aisle number for reference. 5.) Indicate if your booth will be carpeted and if the cables need to be installed under the carpeting. NOTE: Labor is required for all electrical runs under booth carpet. Booth Carpeting?: Cables to be Run Under Carpeting?: Back of Booth/Aisle Number: (indicate adjacent Booth) Adjacent Booth # Adjacent Booth # Front of Booth/Aisle Number: (indicate adjacent Booth) rev. 3/1/15

16 Booth Number: EVENT DATES: INSTALL Date & Time: MAIL OR FAX FORMS WITH PAYMENT TO : ENCORE EVENT TECHNOLOGIES AT CAESARS PALACE 5150 So. Decatur Blvd., Las Vegas, Nevada Ph: (702) Fax: (702) Questions services@encore-us.com To receive advanced rate prices, Encore Event Technologies must receive your completed order, with billing information, fourteen (14) days prior to show move-in. INSTALL LOCATION IN ROOM/BOOTH: (Provide floor plan if available) DISCONNECT Date & Time: EVENT NAME: EXHIBITING COMPANY NAME: BILLING ADDRESS: CITY: STATE: ZIP: ON-SITE CONTACT: TELEPHONE NUMBER: FAX NUMBER: ON-SITE PHONE: ORDERED BY: ADDRESS: CREDIT CARD TYPE: EXP. DATE: CREDIT CARD NUMBER: CARDHOLDERS SIGNATURE: PRINT CARDHOLDERS NAME: BY SIGNING AND DELIVERING THIS FORM CUSTOMER AGREES TO ALL TERMS AND CONDITIONS ON THIS FORM (PAGE 2). PLEASE READ THOROUGHLY FOR ALL INSTRUCTIONS PRIOR TO PLACING ORDER. AUTHORIZED SIGNATURE ON THE BOTTOM OF PAGE 2 IS REQUIRED BEFORE ORDER CAN BE PROCESSED Please call for additional services that are not listed on this order form, or for custom quotes for large orders INTERNET SERVICES INTERNET SERVICES FORM NO REFUNDS ONCE SERVICE INSTALLATION BEGINS Advanced Event Rate Standard Event Rate Quantity Single Connect Basic - single device DHCP NAT'd IP Address via wired synchronous connection. 3Mbps bandwidth $ $ Single Connect Plus - single device DHCP NAT'd IP Address via a wired synchronous connection. 5Mbps bandwidth $ $ Room/Booth Connect - 1 device, single location, up to 10 Mbps via shared VLAN, wired Ethernet connection. $1, $1, Event Connect - 29 devices, 3 locations, DHCP or static IP Address via separate VLAN connections. 20Mbps dedicated bandwidth $5, $7, Additional Devices - (Booth Connect & Event Connect only) $50.00 $75.00 Additional Locations - (Event Connect only) $ $ Additional Bandwidth - (Event Connect only) 5Mbps bandwidth. $1, $1, Hub Rental - 8, 16 or 24 port 10/100 Hub ($100 replacement value) $ $ Cable Rental - Cat5e patch cable up to 50' length $50.00 $75.00 Technician Labor - Hourly Rate - Straight Time $ $ Double time rates will apply for labor after 5:00pm, Monday through Friday and all Saturdays, Sundays and Holidays. ALL MATERIALS AND SERVICES WILL REQUIRE AN ADDITIONAL 10% SERVICE FEE LABOR IS INCLUDED WITH ORDERED SERVICES - LABOR IS ONLY REQUIRED FOR SERVICES IN ADDITION TO WHAT IS ORDERED Installation cannot begin until order is finalized and payment method has been received Services Total 10% Service Fee Subtotal LABOR FEE Subtotal NO ROUTERS OR WIRELESS DEVICES OF ANY KIND WILL BE PERMITTED WITHOUT WRITTEN AUTHORIZATION GRAND TOTAL Caesars Palace Las Vegas, Encore Event Technologies, Inc. and their contractors or subcontractors shall not be liable for, and are hereby released from any direct, special, indirect, incidental, or punitive consequential damages, including without limitations lost profits, damage to business reputation, lost opportunity or commercial loss of any kind, to the customer that results directly or indirectly from the use of or the inability to use any of the services or equipment that is contemplated herein. INTERNET SERVICES IS AN EXCLUSIVE SERVICE OF CAESARS PALACE Prices Subject to change without Notice Rev 3/1/15

17 Terms and Conditions: 1.) Acceptance of terms: Client expressly acknowledges by receipt of services and/or products delivered by Encore Event Technologies to Client or its designee, to the terms and conditions herein contained. 2.) Every device connected to the Internet/Network must have a purchased IP address from Encore Event Technologies, regardless of whether the IP address is actually used or not. 3.) Servers and/or Routers of any type are allowed only on an Event Connect order. No Servers or Routers are allowed on Basic Connect, Basic Connect Plus, or Room Connect orders, including, but not limited to NAT, DHCP and Proxy Servers or wired and wireless routers. 4.) Encore Event Technologies reserves the right to disconnect any equipment that is found to be causing overall network problems without offering any refunds for services that have been disconnected. 5.) Client agrees not to share, resell, extend, bridge or otherwise misuse Encore Event Technologies connections and/or services. Encore Event Technologies reserves the right to disconnect any client found to have violated this usage agreement without offering any refunds. 6.) Specific service location is defined as the area in the booth/room designated by the client. Service extended beyond rooms, air walls, doorways, walkways or 50' distance from the drop point will require an additional location and incur an additional fee. 7.) Encore Event Technologies is not responsible for cable and/or equipment provided by the client or any third party. 8.) Modification: This agreement shall not be amended by the parties except by written instrument signed by both parties. 9.) Choice of Law: This agreement shall be governed by, and construed in accordance with, the laws of the State of Nevada. In event of litigation, the place of venue shall be in the county of Clark in the State of Nevada. 10.) Entire Agreement: This agreement contains the entire understanding and agreements between the parties hereto the within subject matter, and there are no representations, agreements, or understandings, oral or written, between and among the parties hereto relating to the subject matter of this agreement which are not fully expressed herein. 11.) Facsimile Signatures: Signatures sent/received via facsimile shall be considered as originals, and as such are valid signatures. 12.) Equipment Responsibility: Client fully understands and accepts complete responsibility for all equipment leased to Client. Such responsibility shall include, but not be limited to, damage, any necessary repairs, replacement of equipment not capable of being repaired to a fully functional status, loss of equipment, loss of income, and all other forms of loss or damage. All equipment, accessories, remote controls, cables, knobs, switches and cases are included in equipment responsibility. 13.) Equipment procedures: a) Exhibitors will be responsible for the protection of any equipment rented from Encore Event Technologies and will ensure that all equipment is returned to Encore Event Technologies. Encore Event Technologies reserves the right to charge the customer for any lost equipment. b) Rental equipment provided by Encore Event Technologies for this order will remain the property of Encore Event Technologies. c) Only Encore Event Technologies personnel are authorized to modify system wiring or cabling within the facility. d) All equipment must comply with F.C.C. Regulations. 14.) Cancellation Policy: A 10% fee will be applied to orders canceled between the date the order is placed, and the install date. NO REFUNDS OR CREDITS for orders cancelled after installation has begun. 16.) Encore Event Technologies does not provide an expressed or implied warranty for the equipment and services provided, including no warrant of fitness for particular purpose or merchantability. Part of the Agreement with Encore Event Technologies is a limitation of liability so that Client's sole remedy or recourse against Encore Event Technologies shall be the return of the price that the Client paid for services and/or equipment rental, regardless of type, nature or basis for the claim. Encore Event Technologies shall have no liability whatsoever for personal injury, property damage, business loss, business interruption, consequential or punitive damages. Wireless (802.11) Internet Declaration Wireless Internet service is inherently vulnerable to interference from other devices that transmit similar radio frequency signals or that operate within the same frequency spectrum. Encore Event Technologies cannot guarantee that interference will not occur. Encore Event Technologies does NOT recommend wireless service for mission critical services such as product presentation or demos. For demonstrations or to present products and other mission critical activity, via the Internet, Encore Event Technologies highly recommends Customer(s) purchase hardwired services such as a Room/Booth Connect or Event Connect. If you are unsure which of our products will best suit your needs, please contact us at (702) and one of our staff will be happy to assist you. ALL WIRELESS ACCESS POINTS NOT AUTHORIZED BY Encore Event Technologies ARE PROHIBITED. NO Customer provided access points are authorized for use within the Facility without Encore Event Technologies prior approval (wireless access points without adjustable power outputs cannot be authorized under any circumstances). Customer(s) who attempt to set up their own wireless system can interfere with the facilities and/or Encore Event Technologies Wireless Network. Encore Event Technologies requires all Customers showcasing their wireless products to contact Encore Event Technologies no less than 14 days prior to the show move-in so that we may engineer a cohesive network operating without interference. Approvals may incur a site survey fee. AUTHORIZED SIGNATURE: BY SIGNING AND DELIVERING THIS FORM CUSTOMER AGREES TO ALL TERMS AND CONDITIONS ASSOCIATED WITH THIS FORM. PLEASE READ THOROUGHLY FOR ALL INSTRUCTIONS PRIOR TO PLACING ORDER. rev. 3/1/15

18 Booth Number: EVENT DATES: MAIL OR FAX FORMS WITH PAYMENT TO : ENCORE EVENT TECHNOLOGIES AT CAESARS PALACE LAS VEGAS 5150 So. Decatur Blvd., Las Vegas, Nevada Ph: (702) Fax: (702) Questions services@encore-us.com To receive advanced pricing, Encore Event Technologies must receive your completed order, with billing information, fourteen (14) days prior to show move-in. EVENT NAME: INSTALL LOCATION IN ROOM/BOOTH: (Provide floor plan if available) EXHIBITING COMPANY NAME: BILLING ADDRESS: CITY: STATE: ZIP: ON-SITE CONTACT: TELEPHONE NUMBER: ORDERED BY: FAX NUMBER: ADDRESS: ON-SITE PHONE: CREDIT CARD TYPE: EXP. DATE: CREDIT CARD NUMBER: CARDHOLDERS SIGNATURE: PRINT CARDHOLDERS NAME: BY SIGNING AND DELIVERING THIS FORM CUSTOMER AGREES TO ALL TERMS AND CONDITIONS ON THIS FORM. PLEASE READ THOROUGHLY FOR ALL INSTRUCTIONS PRIOR TO PLACING ORDER. NO CHECKS ACCEPTED Lighting Package Description Booth Lighting Package #2 4' Track with two fixtures Booth Lighting Package #3 4' Track with three fixtures Booth Lighting Package #4 4' Track with four fixtures BOOTH LIGHTING SERVICES FORM Encore Event Technologies, its contractors, and subcontractors are not responsible for voltage fluctuation or power failure due to temporary conditions or loose connections. For your protection, you should install a surge protector under/over voltage protector on your computer(s) and/or other equipment you deem necessary. Encore Electrical should make installation of all electrical service. Encore will not be responsible for any damaged or lost equipment, component computer hardware or software and/or any damage or injury to any person, caused by the installation, connection, or plugging into any electrical by persons other than our personnel. Please call for additional services that are not listed on this order form, or for custom quotes for large orders Additional MR16 Lights ADVANCED PRICING $ $ $ $55.00 STANDARD PRICING $ $ $ $85.00 Installation cannot begin until order is finalized and payment method has been received QUANTITY SUBTOTAL 75 Watt Flood Light on Stanchion Pole $ $ Double Flood Light on Stanchion Pole $ $ ALL LIGHTING PACKAGES INCLUDE POWER FOR THE LIGHTS PRICING IS BASED ON A 3 DAY SHOW, ADDITIONAL DAYS WILL REQUIRE A 25% PER DAY CHARGE ALL ELECTRICAL MATERIALS & OUTLETS WILL REQUIRE A 10% SERVICE FEE 10% SERVICE FEE ALL LIGHTING ORDERS & ISLAND BOOTHS REQUIRE ELECTRICAL LABOR MATERIAL AND SERVICES TOTAL LABOR RATES: STRAIGHT TIME - $ OVERTIME - $ MINIMUM 1/2 HOUR TOTAL LABOR CHARGE FOR INSTALL AND DISMANTLE LABOR TOTAL GRAND TOTAL LABOR: Labor between the hours of 8:00am and 5:00pm, Monday through Friday will be at the straight time labor rate. Labor before 8:00am and after 5:00pm, Monday through Friday and all Saturdays, Sundays and Holidays will be at the overtime rate. A minimum charge per booth on one hour for installation will apply to all booths requiring labor. Labor to disconnect will be based on one-half of the installation time and will be automatically applied to your invoice. A scaled floor plan is needed in order to proceed for orders with multiple outlet locations and/or island booths. Setup/Disconnect Labor dates/times are based on the load-in schedule (and space availability) for your event. Encore does not control the event schedule for your event and therefore cannot control if setup/disconnect is during straight time or overtime hours. ELECTRICAL IS AN EXCLUSIVE SERVICE Prices Subject to change without Notice Rev 3/1/15

19 Terms and Conditions: 1.) Acceptance of terms: Client expressly acknowledges by receipt of services and/or products delivered by Enocre Event Technologies to Client or its designee, to the terms and conditions herein contained. 2.) If an uninterrupted power supply is required for the full duration of the show, please order 24 hour power. An example would include a computer server that cannot be powered down overnight and/or other equipment that must remain on throughout the show. 3.) A scaled floor plan is required for orders with multiple outlet locations and/or island booths. If a power location in an island booth is not provided prior to show move-in, a location will be determined by Encore in order to maintain deliver schedules. Relocation of the service will be charged on a time and material basis. 4.) Encore Event Technologies reserves the right to disconnect any equipment that is found to be causing overall electrical problems without offering any refunds for services that have been disconnected. 5.) Client agrees not to share, resell, extend, bridge or otherwise misuse Enocre Event Technologies connections and/or services. Enocre Event Technologies reserves the right to disconnect any client found to have violated this usage agreement. 6.) Outlet prices for 120 Volt power include delivery of the service to one location at the rear of your booth. If you require outlets in other locations, have lights or electrical items to hang or erect, or have other electrical requirements, additional electrical labor will be required. Specific service location is defined as the area in the booth/room designated by the client. 7.) Enocre Event Technologies is not responsible for cable and/or equipment provided by the client or any third party. 8.) Modification: This agreement shall not be amended by the parties except by written instrument signed by both parties. 9.) Choice of Law: This agreement shall be governed by, and construed in accordance with, the laws of the State of Nevada. In event of litigation, the place of venue shall be in the county of Clark in the State of Nevada. 10.) Entire Agreement: This agreement contains the entire understanding and agreements between the parties hereto the within subject matter, and there are no representations, agreements, or understandings, oral or written, between and among the parties hereto relating to the subject matter of this agreement which are not fully expressed herein. 11.) Facsimile Signatures: Signatures sent/received via facsimile shall be considered as originals, and as such are valid signatures. 12.) Equipment Responsibility: Client fully understands and accepts complete responsibility for all equipment leased to Client. Such responsibility shall include, but not be limited to, damage, any necessary repairs, replacement of equipment not capable of being repaired to a fully functional status, loss of equipment, loss of income, and all other forms of loss or damage. All equipment, accessories, cables, knobs, switches and cases are included in equipment responsibility. 13.) Equipment procedures: a) Exhibitors will be responsible for the protection of any equipment rented from Enocre Event Technologies and will ensure that all equipment is returned to Enocre Event Technologies. Enocre Event Technologies reserves the right to charge the customer for any lost equipment. b) Rental equipment provided by Enocre Event Technologies for this order will remain the property of Enocre Event Technologies. c) Only Enocre Event Technologies personnel are authorized to modify system wiring or cabling within the facility. d) All equipment must comply with F.C.C. Regulations. 14.) Cancellation Policy: A 10% fee will be applied to orders canceled between the date the order is placed, and the install date. NO REFUNDS OR CREDITS for orders cancelled after installation has begun. 15.) Claims will not be considered, or adjustments made, unless filed in writing, by Exhibitor, prior to the close of the event. 16.) Encore Event Technologies does not provide an expressed or implied warranty for the equipment and services provided, including no warrant of fitness for particular purpose or merchantability. Part of the Agreement with Enocre Event Technologies is a limitation of liability so that Client's sole remedy or recourse against Enocre Event Technologies shall be the return of the price that the Client paid for services and/or equipment rental, regardless of type, nature or basis for the claim. Enocre Event Technologies shall have no liability whatsoever for personal injury, property damage, business loss, business interruption, consequential or punitive damages. AUTHORIZED SIGNATURE: BY SIGNING AND DELIVERING THIS FORM CUSTOMER AGREES TO ALL TERMS AND CONDITIONS ASSOCIATED WITH THIS FORM. PLEASE READ THOROUGHLY FOR ALL INSTRUCTIONS PRIOR TO PLACING ORDER. rev. 3/1/15