BUSINESS REVIEW Marshalltown

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1 BUSINESS REVIEW Marshalltown A publication of the Times-Republican

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3 MARSHALLTOWN... A COMMUNITY THAT WORKS Marshalltown has seen tremendous growth over the past few years and has announced over $2 billion in capital investment of public and private projects. Many well-known national and international companies have recently chosen to grow in Marshalltown. Alliant Energy was given authorization by the Iowa Utilities Board to construct a multibillion dollar, 630 megawatt, power plant. Alliant also started a multi-million dollar renovation on the existing Sutherland Generating Station and began construction on a new Technical Training Center in the Marshalltown Industrial Park to replace and upgrade the existing training center. The community has also completed $25 million in building renovations for schools, passed a $5 million bond referendum for construction of a new $8.6 million library, TABLE OF CONTENTS Village Cooperative Page 2 Welcome and Table of Contents Page 3 Hy-Vee Page 4 Marshalltown Overview Page 5 Marshalltown Medical and Surgical Center Pages 6 & 7 Iowa Valley Community College District Page 8 Consumers Energy Page 9 Lillie Mae Candy Store Page 10 Apgar Photography Page 10 Times-Republican Page 11 Emerson Process Management/ Fisher Controls Pages 12 & 13 Hearing Unlimited Page 14 Electric Supply of Marshalltown Page 14 Iowa River Hospice Page 14 Members 1st Community Credit Union Page 15 Downtown Marshalltown Pages 16 & 17 Mitchell Family Funeral Home Page 18 Community Y Page 19 M.Gervich & Sons Page 20 Service Master Page 20 Alliant Energy Page 21 Marshalltown OB/GYN Page 22 Independent Insurance Services Page 23 Iowa Hearing Aid Centers Page 24 Grandview Heights Page 25 Bruin Manufacturing Page 26 Superior Cleaning Page 26 Iowa Veteran's Home Page 27 Southard Implement Page 28 ImageMaker Marketing Page 28 R.S. Stover Page 29 Kapaun and Brown Page 30 Schendel Pest Control Co. Page 30 Pentz Appliance & TV Page 30 Park Place Computers Page 31 Fareway Page 32 and passed a $35 million bond referendum for Iowa Valley Community College, which built a new student activity center, industrial training center, and a renovation of the Orpheum Theatre. Marshalltown Medical & Surgical Center has also begun operation of the new $6.7 million cardiac catheritization lab. Emerson Process Management, Fisher Division, is building a state-of-the-art, $20 million R&D center and Emerson Corporate will begin operating a $13.5 million global recovery data center that has significantly increased the amount of fiber optics coming in and out of Marshalltown. Marshalltown is positioned well and excited for the future! Our community is a very exciting place to live and work, right here in Marshalltown, Iowa. Copyright Times-Republican Marshalltown Newspapers, Inc., Marshalltown, IA All rights reserved. Published December 2008 Printed in the United States of Amercia Publisher D. Michael Schlesinger Contributing Writer Mike Donahey Advertising Sales Desiree Sponsler Design Shannon Tiger About the Cover This photograph of the Marshall County Courthouse was taken in 2007 by James Swanson. The Marshall County Courthouse was built in 1884 and designed by Architecht John C. Cochrane. Total cost of the building was $150,000. In 1900, the $2,580 tower clock was completed. In 1974, a $3.2 Million bond was approved for rennovation. The building has been on the National Register of Historic Places since It continues to house county government offices and the Marshall Country courts. 03

4 HY-VEE On a day when the there was much news about falling stock prices, rescued Wall Street companies and higher unemployment, Ric Anderson, Marshalltown Hy-Vee store director, was upbeat and excited. Anderson had a reason to be. It was a late morning on a week day and the check out stands were busy as was the store s Customer Service desk. An active grocery store was not the only reason Anderson was upbeat. In an interview with the Times- Republican, he talked about the company he has served for 35 years and the way it does business. He believes strongly that the store excels at customer service. This is because the store is employee-owned, giving many employees - even some parttimers - motivation to serve every customer. He gave examples of how the store operates: We have the fastest check-out stands in town, Anderson said firmly and without hesitation Our staff goes to other stores in Marshalltown and compares their times with ours. Our customers simply do not have to wait very long to check out. He said store employees do more than check out customers quickly. They do the extra little things as well. One of our employees drove a woman home to get an extra set of car keys, as she had lost her other set somewhere between leaving her car in the parkinglot and coming into the store. Her husband had another set but he was at work so our employee drove her home. The 62,000 square foot store was clearly designed for onestop shopping. In addition to the traditional bakery, dairy, grocery and meat departments, the store offers a food court, Floral Shop, Gas Station, Health Market, Pharmacy, Photo Processing, U.S. Post Office, Wine & Spirits, dry-cleaning and shoe-repair drop-off services. To best meet the needs of its customers, the store has expanded the Health Market section, where shoppers can find a wide variety of health foods both packaged and frozen. The store s large food court has a sit-down restaurant, Chinese Express and Italian Express. Ron Pearson, a former Hy-Vee CEO, was credited for that corporate innovation. Pearson had recognized years ago that there was an opportunity to provide carry-out or eat-in food to customers, Accordingly, Pearson also excelled at recognizing other grocery retail trends years before others and was appropriately honored by an international organization of grocery retailers for his numerous contributions to the industry. The store s busy gas station was also discussed. With our minimum three cents a gallon discount and frequently it is more, we offer Marshalltown customers the lowest gas prices in town, he said. We drive around to check signs at other stations and 04 make sure ours is at that (price) and then provide our discount. Thanks to the store's user-friendly Internet site, customers can save without setting foot on the store property. The Marshalltown Hy-Vee home page offers coupons and store information. According to the company Web site the corporation has sales of more than $6.2 billion and has more than 225 retail stores across seven Midwestern states, Hy-Vee ranks among the top 30 supermarket chains in the nation. The Better Business Bureau of Greater Iowa awarded Hy-Vee the Integrity Award. The company was a finalist for the national Torch Award for Marketplace Integrity, sponsored by the Council of Better Business Bureaus. Be it for sales, integrity, or customer service, Anderson credited his staff for much of the Marshalltown store s success, stating that many department heads and other employees had worked at the store 5, 10, 15, 20 years and more. In addition to being a best place to work, the Hy-Vee staff work aggressively to help local schools and non-profit organizations withfund-raising projects. The Marshalltown store has been an active partner with Marshalltown Community schools. In the past month, the store contributed funds to Marshalltown Area Catholic Schools and currently is working with Marshalltown city officials on a property clean-up campaign. Visit your Marshalltown Hy-Vee at 802 S. Center Street or call

5 MARSHALLTOWN...AT A GLANCE Population and Business Demographics of Marshalltown 2008 Population Population: ,393 Labor Market Population: ,659 Marshalltown is a vibrant community in the center of Iowa, the hub of America's heartland. It is home to international business giants and smaller, entrepreneurial operations alike. A blend of rural and urban living, our community offers modern shopping facilities, medical services and residential and recreational areas equal to any community. As you read this special Business Review publication, we are confident that you will be proud of our community and be thankful for living here. If you are not currently a resident, it is our hope that you will think seriously about moving here. With it's rolling hills, rich farmland and an abundance of green space, is a great place to own a business, a wholesome place to raise a family or a great, economical place to retire Households Total # of Households: 10,597 Avg Household Size: Median Household Income: $42, Educational Attainment (Age 25+) Associates Degree % Bachelor's Degree % Graduate or Prof. Degree..6% Educational Facilities High School Intermediate School Middle School Elementary Schools Parochial Schools Community College University Leading Employers.....Employees Emerson Process Management/ Fisher Division ,200 Hy-Vee Iowa Veteran's Home...1,000 JBS Swift ,200 Lennox Manufacturing..1,065 Marshalltown Community College Marshalltown Community School District Marshalltown Medical & Surgical Center McFarland Clinic P.C Walmart Religious Institutions Marshalltown has over 40 Churches of various denominations. Housing Market Avg monthly rent for 3 BR House $ Avg. monthly rent for 2 BR Apt $ Avg. cost of house sold in past 2 years.....$96, Demographic Information provided by Marshalltown Economic and Development Impact Committee. 05

6 MARSHALLTOWN MEDICAL & SURGICAL CENTER Marshalltown Medical and Surgical Center is a not-for-profit, 501(c)(3),community hospital in Marshall County, Iowa. It is a 125-bed acute care facility with a home health department and subacute care. Outpatient clinics include rheumatology, nephrology, neurology and oncology. Our state-of-the-art rehabilitation and sports medicine facility offers physical, occupational, speech and aqua therapy. MMSC has approximately 700 employees. The hospital also owns and operates four primary care medical clinics in Marshalltown, Conrad, State Center and Toledo. DEPARTMENT PROFILES Women s Care Center: Includes four labor and delivery rooms and 10 post-partum/post-op rooms, with anesthesia services and the latest technology in fetal monitoring. It s an added comfort to know that the comprehensive diagnostic and treatment resources are immediately available. Our Women s Care Center sees an average of 625 births per year and 200 inpatient and outpatient surgical procedures per year. The Surgical Services/Operating Room: At MMSC is located on the main floor. The OR has nine rooms and one Cesarean Section 06 room in Obstetrics. In addition we have one room for Surgical Holding. Patients come to Surgical Holding from Ambulatory Surgery Center or Medical/Surgical floor for the final preparation before surgery. Emergency Room: Averages 20,000 patient visits yearly. MMSC has a hospital-owned and based ambulance service, MAPS (Marshalltown Area Paramedic Services). The Medical/Surgical/ Pediatrics/Telemetry: Unit has 72 beds, including 12 monitored telemetry beds.

7 state of Iowa to purchase the GE 64-Slice VCT Scanner. Cardiovascular Catheterization Lab: MMSC has partnered with Iowa Heart Center for the new Catheterization Lab which opened in September The Cath Lab has one Catheterization Lab Suite, a Digital Mammography recovery room and three exam rooms. ICU: MMSC s 12-bed Intensive Care Unit sees a mix of medical and surgical patients. Diagnostic Imaging: MMSC s Diagnostic Imaging Dept. is state of the art. The department provides all of the diagnostic imaging for patients including: X-Ray, Digital Mammography, MRI, CT Scans, Ultrasound, Nuclear Medicine & Bone Density Testing. MMSC was the first hospital in the During the first year of operation the Cath Lab completed over 825 procedures. Other Hospital Services Include: Ambulatory Surgery Center Cardiac Rehabilitation Laboratory Respiratory Care Home Care Plus Wound Care Clinic Pathology Sleep Disorder Center Lifeline MRI 3 S. 4th Avenue MMSC Cath Lab

8 IVCCD Focuses on Opportunities What is your community college all about? It s about leadership and opportunity. It is about making our region the best it can be for Iowa and beyond. Iowa Valley Community College District, through education and job training, works with our K-12 partners and local employers to create the best future employees to locally compete in a global environment. With that goal in mind, our faculty and staff care deeply about rigor and standards. We want our students and trainees to graduate from our programs not just prepared to survive in the global economy but with the technical and leadership skill sets to compete with anyone. Where will the next generation of local and state leaders come from? Iowa Valley is preparing that next generation of leaders, managers and dedicated workers. Our local economy, if it is going to thrive, must have a pool of well trained, team oriented, creative thinking, and disciplined recruits. Emerson- Fisher, Lennox, MMSC, Fakespace, the Veterans Home and all the other regional and local employers of all sizes have an interest in an educational system that understands the local impact of globalization, technology and workforce demographics. They are our partners, and we are committed to meeting their needs. This is one of the reasons the Marshalltown Education Partnership (MEP) is so important to our area. MEP is a coalition of education and business/industry that mentors and Iowa Valley Community College District Operates Marshalltown Community College, Ellsworth Community College in Iowa Falls, and Iowa Valley Continuing Education Enrolls 22% of local high school graduates; 80% of MCC/ECC graduates transfer to complete a bachelor s degree Has the highest student success rate (graduation rate + transfer rate) of any community college in the state, according to the Iowa Department of Education Provides training and re-training for 65+ area companies; economic impact is $14.2 million annually Served hundreds of students speaking 32 different languages from 30 countries since opening the Education & Training Center in 2003 encourages economically disadvantaged and first generation college students to move toward higher education and (hopefully) stay in central Iowa. Selected students at MHS have the opportunity to receive a variety of opportunities during high school and attend MCC on a half tuition scholarship upon graduation. MEP s success at identifying and nurturing young talent is everyone s success. The future leaders of Marshalltown will undoubtedly come from MEP s successful graduates. Marshalltown Community College and Iowa Valley Continuing Education are prepared to work in partnership with local school districts and employers to assure that we lead alongside them and with our common interests in mind. Want to know more? Check us out at 08

9 CONSUMERS ENERGY We re Looking Out For You! That is the Consumers Energy message to its more than 5,000 residential, commercial and industrial members and customers that it serves in Central Iowa. The message is clear, Consumers Energy wants people to know that the cooperative does more than just supply energy. The cooperative gives its members and customers practical advice; and offers programs, products and services on how to save on their energy bills, such as by purchasing energy-efficient light bulbs and the advantages of replacing old inefficient equipment. The organization recently helped an area business locate in its business park, The Marshalltown Gateway Centre, and expand operations. According to their Website, is an energy distribution and energy management cooperative that provides services in Hardin, Jasper, Marshall, Polk, Story and Tama counties. A distribution cooperative is a way of stating that they distribute electricity and natural gas, commodities that some of their members and customers might rank as important as food and water. The cooperative is a memberowned business. It works this way: The members elect nine volunteer board members who make the decisions on how the cooperative should be operated. In September 2008, Janice Paper of State Center was elected board president. The board policies are then carried out by the cooperative s staff. According to Deb Borton, Public Relations Manager for the cooperative, the Board of Directors spends considerable time governing and planning for the future. The energy business is complex and requires many hours of education, analysis and discussion in order to make prudent and informed decisions. Borton said that directors are only paid a per diem for attendance at meetings and not a salary. As an energy distribution cooperative, its members, Board of Directors and staff face a number of serious challenges in the years ahead. According to Borton, the challenges are industry-wide and not specific to Consumers Energy. Regardless, they are daunting ones and include: * Meeting the growing demand for electricity and natural gas. Projections range from a 20 percent to 30 percent increase in consumption over the next 20 years. Consumers Energy officials said that using energy more efficiently and generating electricity from renewable sources, such as from windturbines, are definitely part of the answer. The co-op has invested a significant amount of staff time and resources to develop wind power and have two windmills near its main office in Marshalltown. Borton stated that, On an annual basis, approximately two percent of our energy purchased is from the wind, although this will be doubling soon due to a recent purchase power agreement with Story County Wind Energy Center near Colo. We continue to seek opportunities to add wind generation to our portfolio when it 09 makes economic sense. Borton added that base load generation, that is power plants that can operate 24 /7, is critical to meeting the demands of electricity and natural gas. In some instances, this has been met aggressively with opposition. However, Consumers Energy endorsed Alliant Energy s plans to construct a new state-of-the-art power plant in Marshalltown. *Maintaining aging power plants, transmission and distribution lines, In some cases these are 40 or 50 years old, which require increasing amounts of maintenance. Public pressure to keep rates low has deterred all utilities desire to replace and modernize infrastructure. * Affordability. This is our greatest challenge, Borton said, because the ability to generate power and maintain the distribution network require significant amounts of new capital at a time when long-term financing is harder to obtain and the costs will be increasing. President Jan Paper and CEO Brian Heithoff of Consumers Energy said, The challenges facing the cooperative and the industry are substantial. However, both stated that a company asset - its 30 full-time employees - have the skills and dedication to work through the challenges and be their members and customers most trusted energy resource. CEO Heithoff further stated, It is our mission to work cooperatively to identify, understand and provide energy solutions focusing on our members and customers in Central Iowa. Consumers Energy can be reached at (800) or (641)

10 LILLIE MAE CELEBRATE FIVE YEARS WITH OUR LILLIE MAE FAMILY! Can you believe it has been 5 years? We have had some changes in the last 5 years, but the best things stay the same! We still cook our candies in small batches in copper kettles the old- fashioned way. We use the highest quality ingredients gourmet chocolate, fresh cream and butter - which create rich creamy fudge and caramels that melt in your mouth. The personal touch that goes into each Lillie Mae confection creates a taste experience that won't be found anywhere else! We specialize in boxed chocolates, caramels, cream centers, nut clusters, turtles, fudges, business logo chocolates, chocolate-dipped wine bottles, and gift baskets. We use milk, dark, and sugarfree chocolate in our hand-dipping. At Lillie Mae we provide great gifts, including chocolate logo business cards, personalized holiday gifts, and gift baskets. Iowa wines, old-fashioned hard candies, gourmet hard candies, and truffles are also featured in our store. We are located at 23 W. Main Street and our phone number is Visit us online at We invite you to stop into our store, where you can watch chocolates being dipped right in front of you. You will be welcomed with a mouth watering aroma, a sweet taste of chocolate, and a smile. We can t wait to see you! New at Lillie Mae in the last 5 years: Chocolate Logo Bars Wide Selection of Iowa Wines Gift Baskets Corporate Gift Boxes Chocolate Dipped Wine Bottles Truffles and Turtles Ice Cream and Coffee Gift Cards Gifts in all price ranges for customers, friends, and family! 10

11 TIMES-REPUBLICAN From the Marshall County Times to the Marshall Republican and then to the Times-Republican, Marshalltownians and Central Iowans have welcomed those newspapers into their homes for more than 150 years. The newspaper was first published as a weekly publication called the Marshall County Times. The first edition of that newspaper came out Oct. 13, 1858 and was published by Royal H. Barnhart and E.N. Chapin. Chapin s earlier newspaper that he owned in Marshall County, The Iowa Central Journal, was first published in 1856 and was the precurser to the Marshall County Times. The T-R today uses the Central Iowa Today feature page and section that was a mainstay in the Iowa Central Journal. In the early years, There were several ownership changes and other newspaper competitors. In 1871, another competitor, the Marshall Republican made its debut.the Times became a daily newspaper on April 27, 1875 and the current T-R dates its volume numbers from this date. The Times and the Republican were merged into the daily T-R in In 1897, a significant chapter in the history of the T-R began, when D.W. Norris, then 21 years old and in Marshalltown between trains, noticed an advertising sales job and two years later bought the newspaper. Norris then became editor and publisher of the newspaper for the next 50 years. In 1922 Paul Norris, a nephew of D.W., joined the staff of the T-R. David Norris became the editor and publisher in 1979 and held that position until his retirement in In 1985 Ogden Newspapers of Wheeling, W.V., purchased the T-R from the Norris family and Mike Schlesinger was named general manager. Schlesinger came from the Fort Dodge Messenger, another Ogden newspaper. He is the newspaper s current publisher and general manager. Change is constant in business and the newspaper business is not, nor has never been, immune to diversifying or in making adjustments to increase profitability. Under the Norris family, the T-R at one time owned Marshalltown radio station KFJB-AM. David Norris had responsibility for both businesses and remarked once how that station had been moved to its current location (in the lower level of the US Bank) so that Norris could easily walkover to it from his offices in the T-R building. Internally, other changes have been made. A new press was installed in 1987 that allowed the T-R to begin contract printing for various local and national accounts. The Times- Republican also purchased several smaller newspapers in nearby counties. This year the T-R began printing a number of other Iowa newspapers. 11 In 2006, those with Internet access welcomed the online version of the T-R into their homes as well. According to figures released by the T-R, the Web site, is the county s most visited web site, with over 93,000 visitors each month. Currently, the T-R serves the sevencounty Central Iowa area and more than 30 communities 365 days per year, providing local news, sports, weather and advertising. The newspaper has received several state awards for its news coverage and advertising. The paper s most prestigious award came in 1988 when it won a first-place award for general excellence in Iowa newspaper of more than 10,000 circulation. Department heads at the Times- Republican are: Diane Bryant, advertising manager; Ken Larson, managing editor; Pat Roll, circulation director; Clayton Steil, pressroom; Diane Caloud, accounting; and Steve Plain, composing and creative services director.

12 FISHER DIVISION OF EMERSON Emerson Process Management delivers time-tested and innovative solutions designed to help customers reduce plant maintenance cost, reduce capital requirements, reduce cost of regulatory compliance, and increase process availability. This is enabled by world class products such as Fisher control valves and instrumentation and performance services which are the most reliable in the process control industry. Fisher is one of Emerson s 60+ industry leading brands. Collectively, as well as individually, the customer-facing brands are sold as a host of integrated products and services to automate and optimize any plant operation. In any given field or process industry, Emerson Process Management is the company that customers rely upon. Fisher was founded in Marshalltown in 1880 by William 12

13 Fisher when he invented the Type 1 constant pressure pump governor to be installed in the Marshalltown Water Works. In 1900 William incorporated and the Fisher Governor Company was formed. The company was family owned until purchased by the Monsanto Company in In 1992 Emerson purchased Fisher from Monsanto. The Fisher brand headquarters are located in Marshalltown, IA with production, sales, and services locations throughout the world. The Governor Road plant in Marshalltown focuses on manufacturing low-volume and specialty products. Severe service engineers work with the customers local sales personnel on the specifications, and then the engineered products team builds a Fisher valve to meet tough application requirements. A sense of pride in and commitment to the community is a Fisher family trademark. The Fisher Foundation has provided funds for college scholarships, recreational facilities, Marshalltown schools, the United Way, the Marshalltown Chamber of Commerce, the public library, and the Fisher Community Center, just to name a few. These contributions and facilities are lasting evidence of the Fisher family s generosity. Following their example, current employees continue to volunteer their time and money to community projects around the world. Globally, design engineers are hard at work developing the next wave of innovative Fisher valves and instruments. Becoming bigger and better at what we do is both our collective destiny and our reasonable expectation. We continue to earn and strengthen our #1 position in the world. The patterns of success, the dedicated people and the exceptional products that brought us here will power us ever upward for many years to come. Control valves are the foundation of the process control industry. The markets that buy from us are vibrant and growing. Our associates and customers are loyal. And, Emerson will help us increase the already incredible market strength of Fisher control valves. This solid and proven relationship gives us great strength in the future. 13

14 HEARING UNLIMITED For over 35 years staff from Hearing Unlimited have been helping Marshalltownians and people from all over Iowa hear better. Over that time, numerous hearing aid businesses have come and gone but Hearing Unlimited still remains and will be there, serving its customers into the future. "You can purchase a hearing aid through the mail, or buy one at other places," Jerry Smith, founder and president of the company said. "However, we believe it is the personal attention and professional service at all of our hearing aid centers that are the reasons we are still in business and have many repeat customers." The company has grown its business in the state of Iowa and has 25 other Iowa locations. Smith started the business with his wife Judy in Judy earned a Masters Degree in Audiology and has used her skill to help hundreds of people hear better. "After the initial hearing evaluation and fitting for the hearing aid, our professional staff sees the patient frequently to ensure the customer's comfort," Smith said. "Every three months thereafter, we see the patient for cleaning and adjustments at no charge." Dawn Boyle, M.A. and Karen Denzler staff the Marshalltown office conveniently located at 30 W. Main St., in the heart of downtown Marshalltown and both provide professional and friendly services to their clients. Both are nine year veterans at the office. Their goal is simpleprovide the best in treatment and equipment for the hearing impaired. Hearing Unlimited has all styles of hearing aids from all major manufacturers and for all budgets. "Any type of hearing aid that you have heard about, Hearing Unlimited has it and at better prices," Smith said. "Also Hearing Unlimited guarantees your satisfaction through our 30-day return privilege, not just seven days like other hearing aid centers. That is why we say, Hearing Unlimited, Where the Hope of Better Hearing Becomes Reality." Hearing Unlimited can be reached at or online at Locally Owned & Operated Since 1977 Your Local Square D Premier Distributor. We Also Proudly Offer Many Other Electrical Product Lines. We ve Got What You Need When You Need It! ELECTRIC SUPPLY OF MARSHALLTOWN 1008 S. 12th Ave. Marshalltown Compassion for life s changing seasons. Our 25th Anniversary Your original hometown hospice serving patients with end-of-life illness & their families in Marshall, Tama & Southern Grundy & Hardin Counties since 1983 OPENING SPRING 2009 IOWA RIVER HOSPICE HOME another option in hospice care 206 W. Church Street Marshalltown, IA

15 MEMBERS 1ST MEMBERS1st COMMUNITY CREDIT UNION was originally state chartered as Fisher Employees Credit Union in October, A credit union is a unique financial institutional. It is not a bank, it is not a savings and loan, and it is not in existence to make money. MEMBERS1st COMMUNITY CREDIT UNION communicates their services to members in a meaningful way so that members, potential members and the community will understand and appreciate the unique role that member owned, not for profit credit unions play in their lives. Once you deposit money in MEMBERS1st COMMUNITY CREDIT UNION, you become a member, not just a customer. Your deposit is considered your share of the ownership in the credit union Our credit union is actually a financial cooperative. It enables all members to pool their savings, lend them to one another, and own the organization where they save, borrow and receive other financial services. Because the credit union is not for profit oriented, the rates for the services are very often more favorable than other financial institutions. So you can expect to earn more when you save money at your credit union and pay less in interest when you borrow money. As a member, you have an equal voice with all the other members in how your credit union is managed. MEMBERS1st COMMUNITY CREDIT UNION offers credit cards, debit cards, ATM (automatic teller machine) cards, free checking accounts. IRAs (Individual Retirement Accounts), consumer loans, home equity loans, 1st mortgage home loans, and certificates of deposit. They provide convenience to their members through a wide range of quality financial services and offer the best possible rates in a professional and personalized manner. The level of service at your credit union remains high. We are here to serve our members in any way that we can. Over the years the assets have grown to over $122 million and there are over 19,000 members in MEMBERS1st COMMUNITY CREDIT UNION. There are 50 employees and there are 7 credit union locations in Central Iowa. Offices are in Marshalltown at 910 S. 12th Ave., telephone ; Marshalltown at 1724 S. Center St. and telephone ; Traer at 600 2nd Street, telephone ; Iowa Falls at 1815 Washington, telephone ; Eldora at 604 Edgington Ave., telephone ; Ames at 423 Main Street, telephone Boone at 1021 S. Marshall, telephone For more information please contact one of the listed offices. Your savings are safe and federally insured to $250,000 and backed by the full faith and credit of the U. S. Government by NCUA, National Credit Union Administration, a U. S. Government Agency. 15

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18 MITCHELL FAMILY FUNERAL HOME The Mitchell Family Funeral Home was opened in When the opportunity arose to open his funeral home, owner Marty Mitchell planned the facility with families and visitors in mind. It is the most modern funeral home in the area. The Mitchell Family Funeral Home is all one level access and offers a lounge, children's room and a large parking lot. In order to better serve the families of Central Iowa, the funeral home recently expanded by constructing an addition on the west end of its main building. Marty was born and raised in Marshall County and attended Marshalltown schools. Other staff are from Marshall, Tama and Jasper counties. These are professionals who know first-hand the need for a personal and memorable funeral service. Marty and staff have worked hard to earn the trust of many families who have entrusted them for services of all faiths and beliefs since the funeral home opened. The Mitchell Family Funeral Home is equipped to manage the details of any funeral or cremation. Marty and staff pledge that all services will be taken care of in a warm and caring manner. The funeral home is located at 1209 Iowa Avenue West, Marshalltown with a second location, West Marshall Chapel, in State Center. For additional information, contact the business at or at The Times-Republican and timesrepublican.com the ultimate supersized combo In a typical week, 73% of Marshall County reads the T-R and 10,000 people visit our website. Times Republican WORKS To discuss how the Times-Repubican can work for you, call or

19 COMMUNITY Y The Community Y brings together the rich history of both the YMCA and YWCA in Marshalltown. More than 100 years and three different facilities locations later, the Y campus now includes two buildings the Cultural Center and Horne-Henry Health and Wellness Center. The organization serves approximately 7,000 members and many others through Y programs and services offered in the Marshalltown area. There s one aspect of the Y that has been unchanging over the years the organization continues to meet community needs through focusing on the missions of the YMCA and YWCA. Building a healthy spirit, mind and body for all, as well as eliminating racism and empowering women are part of what happens every day of the week at the Y. Take Tuesdays for example, a typical Tuesday at the Y would include the following: Enter the Cultural Center and 20 little feet can be heard running towards the carpet as story time begins in their preschool class. Walk upstairs and find the creative Hobby Craft ladies quilting, knitting and designing little table decorations for one of the nursing homes in town. *Continue across the parking lot to the Horne-Henry Center and see a place where senior citizens can get relief for arthritis in the Rusty Hinges aquatics class. Members enjoy using the latest in exercise equipment to help them reach their health and wellness goals or play a game of pick-up basketball over their lunch hour. Stay-at-home moms can drop their children off at the free childcare and take a group exercise class with friends. The Healthy U class is getting started and a room full of people are feeling more motivated and energized because their good exercise and nutrition habits have really paid off this week. It helps knowing that the Y instructors really care about them. *The Y is really a buzz with excitement tonight as kids and adults are putting play into their day and getting healthier as well. Back over at the Cultural Center, the Fit Kids Afterschool program just finished their healthy snack and are headed to the art room for an enrichment activity. Little dancers with their tap shoes in hand are running up the stairs to make it to their dance class on time. The girls and boys involved in the Y s Outreach Program are completing their homework and starting to play a few games. They re just glad that someone has finally given them a chance. The hustle and bustle continues throughout the night in both buildings until the night supervisor locks the last door and there is finally silence in the buildings. Cleaning staff begin sweeping and preparing for the activities that will come tomorrow, knowing that the Y makes a difference in the lives of those we serve everyday! The Community Y of Marshalltown is located at 108 Washington Street. Their phone number is Visit them online at 19

20 M. GERVICH & SONS Since 1904 M. Gervich and Sons has served Marshalltown and surrounding communities by providing a clean and easily accessible recycling facility for scrap metals. 901 East Nevada Street Marshalltown, Iowa (641) or (800) Seeing the need to provide new steel, stainless, and aluminum to industry, construction and agriculture, M. Gervich & Sons added their New Steel and Aluminum Service Center in East Nevada Street Marshalltown, Iowa (641) or Serving locally since 1971 Carpets Fire & Water Damage Upholstery Janitorial Furnace Ducts Commerical Marshall Co Tama Co Over 400,000 Page Views Every Month Extend Your Reach. Advertise Online.

21 Powering Iowa s energy future Interstate Power and Light Company (IPL), an Alliant Energy company, is proud to help grow Iowa s economy and create jobs while providing safe, reliable, affordable and environmentally responsible energy. Our proposed hybrid technology power plant in Marshalltown will strengthen Iowa s economy while maintaining a responsibility to the environment. We are proud to work with Iowa s labor partners in building and operating the proposed power plant. Construction of the facility will bolster Iowa s economy with more than 1,400 on-site construction jobs and a project payroll of approximately $343 million. More than 5.6 million labor hours will be logged in constructing the power plant. Upon completion, the power plant expects to employ more than 85 workers with an annual operational payroll of approximately $8.5 million. The power plant will have a significant impact on our state s economy. Its operation is projected to create 105,000 additional jobs with an expected payroll of $3.65 billion in other Iowa industries and businesses. Powering our state s economic and environmental future with energy generated in Iowa for Iowans is the right choice. To learn more, visit alliantenergy.com Alliant Energy /08 JS

22 MARSHALLTOWN OB/GYN For more than 40 years, women in Central Iowa have trusted Marshalltown Obstetrics & Gynecology P.C. to provide them with the best in female health care needs. Located on the campus of Marshalltown Medical and Surgical Center and within walking distance of that facility's main entrance, Marshalltown OB/GYN provides the latest in technology, equipment and office procedures. Our team comprised of professionals and support staff works diligently to make sure our patient's needs are met. Services available at Marshalltown OB/GYN include, but are not limited to the following: * Obstetrical care * Gynecology * Family Planning * Infertility * Tubal Ligation * 3D-4D Ultrasound * Menopause disorders * Treatment for urinary incontinence * A doctor is on call 24 hours a day, seven days per week. * Filing of insurance claims For gynecological needs, you may select one of our physicians to provide your care. For obstetrics, you will see each of our physicians and mid-level practitioners on a rotational basis and delivery will be performed by the physician on call. A medical practice is only as good as its people, who work to develop trust from their patients. The physicians and support staff at Marshalltown OB/GYN provide extra personal service because they know patients have a choice for their care elsewhere in Central Iowa. Drs. McCarville, Gessner and Dowell are all partners in Marshalltown OB/GYN and know their success is dependent on patient satisfaction. Our providers, specializing in Obstetrics and Gynecology include: Dr. John McCarville, Jr. D.O., F.A.C.O.G., has been with Marshalltown OB/GYN since 1997 and is its senior partner. An Iowa native, he earned his degree from the University of Osteopathic Medicine and Health Sciences in Des Moines. McCarville is a long-time member of the American College of Obstetrics & Gynecology. He is a Fellow of the American College of Obstetrics & Gynecology and a Diplomate of the American Board of Obstetrics & Gynecology. He is a member of the Iowa Medical Society and the Marshall County Medical Society. Additionally, Dr. McCarville has served as head of the Surgical Department at Marshalltown Medical & Surgical Center and is currently on the MMSC Board of Directors. John and his family reside in Marshalltown, where he is an active member of St. Henry parish and has been a coach for youth sports. Dr. Ann M. Gessner, D.O., F.A.C.O.G. joined Marshalltown OB/GYN in 2000 and serves as treasurer. An Iowa native, Gessner began her medical career as surgical technician at MMSC. She received her medical degree from the University of Osteopathic Medicine and Health Sciences in Des Moines. Gessner is a member of the American College of Obstetrics & Gynecology, is a Fellow of the American College of Obstetrics & Gynecology and a Diplomate of the American Board of Obstetrics & Gynecology. Gessner is on staff at MMSC and also serves as director of Central Iowa Family Planning. She is a member of the Iowa Medical Society and the Marshall Medical Society. Ann and her family reside in Marshalltown. Dr. Richard L. Dowell, D.O. joined Marshalltown OB/GYN in An Iowa native, he is vice-president of Marshalltown OB/GYN. Dowell received his medical degree from the University of Osteopathic Medicine and Health Sciences in Des Moines. He is on staff at MMSC and is a junior fellow with the American College of Obstetrics & Gynecology. He is Board Certified and a Diplomate of the American Board of Obstetrics & Gynecology. He is also a Member of the Iowa Medical Society and the Marshall County Medical Society. Dowell and his family live in Ankeny where he has served as a youth sports coach. Margaret M. Duffy, ARNP, is an Iowa native and has been with Marshalltown OB/GYN since She received her nursing diploma from the Marshalltown Community School of Nursing in 1976 and her advanced registered nurse practitioner in She has worked as a staff R.N. at MMSC and as nurse manager in the obstetrical unit. Duffy is a member of several groups, including the Association of Women's Health & Obstetrics & Neonatal Nurse. Duffy is an active member of St. Henry parish and resides with her family in Marshalltown. Diane L. Rinehart, PA-C, is an Iowa native and has been with Marshalltown OB/GYN since She received her BS from the College of Medicine and Physician Assistant Certification program in 1977 from the University of Iowa. She has a Master of Physician Assistant Studies in Distance Learning from the University of Nebraska Medical Center. Rinehart is an active member of her church and has served with the Marshalltown Assistance League and other organizations. She lives in Marshalltown with her husband and three children. Marshalltown OB/GYN is located at 407 E. Main Street and their phone number is

23 INDEPENDENT INSURANCE SERVICES Independent Insurance Services displays commitment to customers, community Independent Insurance Services is a one-stop shop for all the insurance needs of individuals and businesses in the community. Whether it s auto, home, umbrella, life, health, business, farm, crop or workers compensation insurance, the agency is there to help. Chief Financial Officer Karen Neuroth states that being independent means they can offer options from 20+ different insurance companies to help serve their customers. Because we represent many insurance companies, we are able to get the best coverage at the best price, she said. The agency started in the 1930s as the Gallup Agency and in the 1950s went by the name of Gallup-Neuroth- Mitchem Agency. It became known as Independent Insurance Services in 1976, and is currently owned by Loras Neuroth, Dan Mead, Mark Rohde, Sue Gannaway, Paul Beals, Lance Horbach, Jake Jacobson and Randy VanDyk. Loras Neuroth is president of the agency. Leading national and regional insurance companies represented include Travelers, Allied, CHUBB, Indiana, Progressive, EMC, West Bend, United Fire and Casualty, Auto Owners and Grinnell Mutual. There are two locations, one at the MAX building, 11 E. Church Street, and one in Toledo at the intersection of Hwy 63 and Hwy 30. Karen Neuroth said that the company is experiencing growth. She credits this to the professional staff dedicated to their communities and the best interests of their customers. While the company tagline is The POWER of CHOICE, Neuroth also stressed their vision is Commitment to our customers and our community. The business has 20 employees at the Marshalltown location and 6 in Toledo. Service is provided by teams consisting of sales agents and customer service support agents. The team approach delivers the service each customer deserves and expects, Neuroth stated. Those looking for insurance through Independent Insurance Services can visit the two locations in person, call , or log on to the Website at Loras Neuroth Dan Mead Paul Beals Pat Hageman Lance Horbach Rich Mohon Mark Rhode Sue Gannaway 23

24

25 GRANDVIEW HEIGHTS Grandview Heights Rehab & Healthcare is a privately owned Skilled Nursing Facility located on the east side of Marshalltown, IA. Grandview Heights Rehab & Healthcare Holistic Approach for Seniors Family owed and operated Lila and Chuck Koonce were the initial nursing home administrations upon completion of construction in They were recruited by Humphrey Hansen, a contractor from western Iowa, to manage the facility he was to build here in Marshalltown. Lila recalls going to visit families in their home,s introducing them to the new facility. Mrs. Koonce originally began in the profession as administrator at Oakview in Conrad in the mid 1960 s. Later the Koonces jointly managed facilities in Milford, New Hampton, and Iowa Falls before establishing the new facility in Marshalltown. Mr. Koonce passed away in Lila became a co-ownership of Grandview Heights in 1991 and sole owner in 2001 to date. Mrs. Koonce is joined in the business with her daughter Kathy Schultz, also a licensed administrator. Kathy is the finance director. Son Craig, is Human Resource director. Tammy Koonce, RN, oversees the Medicare and Rehab area of the facility. Tom Hoskins has served as administrator for Mrs. Koonce for most of the last eight years. Lila Koonce and the administrative staff recognizes that the success of the business has been rooted with hundreds of wonderful employees over the years. They truly deserve the credit for the kind words and repeat generations of new residents occupying Grandview Heights. Healthcare in a new age Today, Grandview Heights specializes in not only long-term care services. They provide a great asset to folks requiring on-site rehabilitation services. Many of those folks benefit from therapy services and return to their own home back into the community. Families ask why should we consider a Skilled Nursing Facility (SNF) rather than an assisted living facility? A SNF s greatest strength is the staff that are specialized to address complex needs of the geriatric client. On site rehabilitation services. A holistic approach to healthcare. A continuum of care if health should decline. Assisted living is limited in regards to extensive rehabilitation and a holistic manner of healthcare. A holistic approach takes place in the facility that includes nursing/medical needs, nutrition (directed by a licensed Dietitian), activities, and psychosocial needs a sense of community with a population of folks with common interests from a common era. Camaraderie at any age is valuable. There are five staff specifically dedicated to activities and social service needs. Hospice agencies collaborate with facility staff to assist residents and families with end of life transitions. Nursing staff closely monitors medication administration. Housekeeping and laundry services are provided as well. Dedication to the memory impaired Grandview Heights established a specialized memory impaired Alzheimer s wing nearly five years ago. This unique wing is a low stimulus area reserved for folks requiring a controlled environment 25 with specially trained staff to assist this guarded population. Physicians routinely make weekly visits at Grandview Heights. One of our strongest assets is the communication with physician providers. Grandview Heights has built a respected reputation with the local physicians over the past thirty years. Physician contacts are available twenty-four hours a day by telephone if required. Upwards of FOURTEEN licensed nurses working in a single day! Grandview Heights has upward of eleven to fourteen licensed nurses working in a single twenty-four hour period in addition to Certified Nurse Aides and Medication aids. There are licensed therapists on site a minimum of five days a week as well as an extensive ongoing rehab department (Restorative Aides) seven days a week. Restorative staff assist those residents identified to maintain the highest level of function possible for as long as physically possible including range of motion and ambulation training. Transition continues in Healthcare Nursing homes have transitioned greatly since the 1970s. Healthcare has blossomed to provide residents choices more today than ever. A SNF offers value that cannot be compared to providing holistic healthcare. Grandview Heights welcomes you to schedule an appointment or stop in and tour their facility. Grandview Heights is located at 910 E. Olive Street in Marshalltown and their phone number is

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