BusinessPhone TAPI Bridge 2.1

Size: px
Start display at page:

Download "BusinessPhone TAPI Bridge 2.1"

Transcription

1 BusinessPhone TAPI Bridge 2.1 building bridges to TAPI Reference Manual Cover Page Graphic Place the graphic directly on the page, do not worry about putting it in the text flow. Select Graphics > Properties and adjust the following settings: Width: 21,6 cm (Important!) Height: 14,9 cm (May be smaller) Top: 7,5 cm (Important!) Left: -0,3 cm (Important!) This text should then be hidden.

2 Reference Manual BusinessPhone TAPI Bridge - Version 2.1 Reference Manual EN/LZTBS /RM R2D Copyright Aastra Technologies Limited, All rights reserved. This document contains proprietary information which is protected by copyright. No part of this document may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying, recording, or by any information storage and retrieval system, or translated into another language, without prior written consent of Astra Technologies Limited. WARRANTY The information in this document is subject to change without notice. AASTRA MAKES NO WARRANTY OF ANY KIND WITH REGARD TO THIS MATERIAL, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. Astra shall not be liable for errors contained herein nor for incidental or consequential damages in connection with the furnishing, performance or use of this material. BusinessPhone BusinessLink for Windows is a registered trademark of Aastra Technologies Limited. Microsoft, Windows, Office and Outlook are registered trademarks of Microsoft Corporation. Acrobat and Acrobat Reader are registered trademarks of Adobe Systems Inc., USA. All other brand names or product names may be trademarks or registered trademarks of their respective owners and are used here for editorial purposes, with no intention to infringe. 2 BusinessPhone TAPI Bridge - V 2.1 Reference Manual

3 Welcome to the BusinessPhone TAPI Bridge Welcome to the BusinessPhone TAPI Bridge Aastra is pleased to offer the BusinessPhone TAPI Bridge. BusinessPhone BusinessLink for Windows brings advanced Computer Telephony Integration (CTI) applications within easy reach of small and medium-sized organisations. BusinessLink for Windows integrates your Windows network server with your office phone system to create a powerful solution platform for CTI applications. TAPI Bridge now combines the two worlds of TSAPI and TAPI by simply converting the TSAPI protocol of BusinessPhone BusinessLink for Windows to the standard Microsoft TAPI (TAPI 2.1) protocol. By using TSAPI and TAPI solutions on the same desktop PC, your business will be stimulated, while you still have the full flexibility of a Windows network environment. CTI can give your business a real competitive edge by ensuring you and your customers to speak to the right person at the right time, always being equipped with the right information. The System Manager s Guide describes how to install and maintain Aastra s TAPI Bridge with step-by-step instructuions. The Reference Manual contains a brief list of all Functions supported by the TAPI Brigde. The Programmer s Guide includes sufficient information and details on specific services and events that are supported by the the TAPI Bridge to develop Application Programming Interfaces (APIs) -> only on CTI Developer s Kit. BusinessPhone TAPI Bridge - V 2.1 Reference Manual 3

4 Table of Contents Table of Contents Welcome to the BusinessPhone TAPI Bridge Appendix A BusinessPhone Functions Supported Functions Not Supported Functions Appendix B TAPI Functions Supported Functions (Line Device Controls) Not Supported Functions Appendix C TAPI Messages Supported Messages (Line Device Messages) LINE_CALLSTATE Not Supported Messages BusinessPhone Tapi Bridge - V 2.1 Reference Manual

5 Appendix A BusinessPhone Functions Appendix A BusinessPhone Functions Supported Functions No Function Supported 1 answer call 2 callback (busy / idle) 3 camp on 4 conference 5 deflection 6 diversion 7 DTMF 8 hold 9 inquiry / transfer 10 intrusion 12 make call 13 multi line access 14 pickup 15 retrieve 16 show ANI Not Supported Functions No Function Supported 1 follow me NO 2 external diversion NO BusinessPhone TAPI Bridge V 2.1 Reference Manual 5

6 Appendix B TAPI Functions Appendix B TAPI Functions Supported Functions (Line Device Controls) Function lineaddtoconference lineanswer lineclose linecompletecall linecompletetransfer linedeallocatecall linedrop lineforward linegeneratedigits linegetaddresscaps linegetaddressstatus linegetcallinfo linegetcallstatus linegetdevcaps linegetid linehold linemakecall linenegotiateextversion lineopen linepickup lineredirect linesetuptransfer lineunhold Supported Note: The line device linedial is not supported in the actual TAPI Bridge software but linemakecall can be used instead. 6 BusinessPhone TAPI Bridge V 2.1 Reference Manual

7 Appendix B TAPI Functions Not Supported Functions Function linedevspecific linedial Supported NO NO Note: The line device linedial is not supported in the actual TAPI Bridge software but linemakecall can be used instead. BusinessPhone TAPI Bridge V 2.1 Reference Manual 7

8 Appendix C TAPI Messages Appendix C TAPI Messages Messages are used to notify the application of asynchronous events. All of these messages are sent to the application through the message notification mechanism that the application specified in lineinitializeex. The message always contains a handle to the relevant object (phone, line, or call), which the application can determine the type of from the message type. Certain messages are used to notify the application about a change in an object's status. These messages provide the object handle and give an indication of which status item has changed. The application can call the appropriate "get status" function of the object to obtain the object's full status. When an event occurs, messages can be sent to zero, one, or more applications. The target applications for a message are determined by a number of different factors including the meaning of the message, the application's privilege to the object, whether or not the application initiated the request for which the message is a direct result, and the message masking that has been set by the application. Note the following points about messages: Asynchronous reply messages are only sent to the application that originated the request and cannot be masked. Messages that signal the completion of digit or tone generation or the gathering of digits are only sent to the application that requested the digit or tone generation. Messages that indicate line or address state changes are sent to all applications that have opened the line, so long as the message has been enabled through linesetstatusmessages. Messages that indicate call state and call information changes are sent to all applications that have a handle to the call. Messages that signal a digit detection, tone detection, or media type detection are sent to the applications that requested monitoring of that event. The TAPI Bridge software has only one TAPI Message included which is necessary for supporting the BusinessPhone functions mentioned in the the table Supported Functions on page 5. The supported TAPI Message is from type Line Device Messages. 8 BusinessPhone TAPI Bridge V 2.1 Reference Manual

9 Appendix C TAPI Messages Supported Messages (Line Device Messages) Function LINE_CALLSTATE Supported LINE_CALLSTATE The TAPI LINE_CALLSTATE message is sent when the status of the specified call has changed. Typically, several such messages are received during the lifetime of a call. Applications are notified of new incoming calls with this message; the new call is in the offering state. The application can use linegetcallstatus to retrieve more detailed information about the current status of the call. LINE_CALLSTATE hdevice = (DWORD) hcall; dwcallbackinstance = (DWORD) hcallback; dwparam1 = (DWORD) CallState; dwparem2 = (DWORD) CallStateDetail; dwparam3 = (DWORD) CallPrivilege; dwparam1 can have following values: dwparam1 LINECALLSTATE_BUSY, LINECALLSTATE_CONNECTED, LINECALLSTATE_DIALING The call is receiving a busy tone. A busy tone indicates that the call cannot be completed either a circuit (trunk) or the remote party's station are in use. The call has been established and the connection is made. Information is able to flow over the call between the originating address and the destination address. The originator is dialing digits on the call. The dialed digits are collected by the switch. BusinessPhone TAPI Bridge V 2.1 Reference Manual 9

10 Appendix C TAPI Messages dwparam1 LINECALLSTATE_DIALTONE LINECALLSTATE_DISCONNECTED LINECALLSTATE_IDLE LINECALLSTATE_OFFERING LINECALLSTATE_ONHOLD LINECALLSTATE_RINGBACK The call is receiving a dial tone from the switch, which means that the switch is ready to receive a dialed number. The remote party has disconnected from the call. The call exists but has not been connected. No activity exists on the call, which means that no call is currently active. A call can never transition into the idle state. The call is being offered to the station, signaling the arrival of a new call. The offering state is not the same as causing a phone or computer to ring. In some environments, a call in the offering state does not ring the user until the switch instructs the line to ring. An example use might be where an incoming call appears on several station sets but only the primary address rings. The instruction to ring does not affect any call states. The call is on hold by the switch. This frees the physical line, which allows another call to use the line. The station to be called has been reached, and the destination's switch is generating a ring tone back to the originator. A ringback means that the destination address is being alerted to the call. Note: dwparam2 and dwparam3 are not supported in the actual version. 10 BusinessPhone TAPI Bridge V 2.1 Reference Manual

11 Appendix C TAPI Messages Not Supported Messages Not applicable. BusinessPhone TAPI Bridge V 2.1 Reference Manual 11

12 All rights reserved. Aastra Technologies Limited For questions regarding the product, please contact your Aastra certified Sales Partner. Also visit us on Aastra Technologies Limited 2008 EN/LZTBS /RM R2D The information in this document may be changed without notice. This document is a part of FASBS /CD and FASBS /CT2

Brief Solution Description

Brief Solution Description Public Brief Solution Description Aastra MX-ONE V.4.0 integration with Microsoft UC products Aastra Telecom Sweden LM Ericssons väg 30, Hägersten Box 422 14 SE-126 17 Stockholm, Sweden Doc. ASE/MXO/PM/0031/EN

More information

UC for Enterprise (UCE) Application Platform (UNIVERGE OW5000)

UC for Enterprise (UCE) Application Platform (UNIVERGE OW5000) UC for Enterprise (UCE) Application Platform (UNIVERGE OW5000) TAPI Link Operations Guide NEC NEC Corporation March 2010 NDA-30110, Revision 11 Liability Disclaimer NEC Corporation reserves the right to

More information

CMG 7.5. Quick Guide InConference. Makes your extension a conference room. Rev A4

CMG 7.5. Quick Guide InConference. Makes your extension a conference room. Rev A4 Quick Guide InConference Makes your extension a conference room Rev A4 2013 Aastra Technologies Limited. All rights reserved. This document contains proprietary information, which is protected by copyright.

More information

Dialog 4220 Lite / Dialog 3210

Dialog 4220 Lite / Dialog 3210 Dialog 4220 Lite / Dialog 3210 BusinessPhone Communication Platform User Guide Cover Page Graphic Place the graphic directly on the page, do not care about putting it in the text flow. Select Graphics

More information

BackStage 8.0. User Guide. BusinessPhone and MD Evolution Communication Platforms. Cover Page Graphic

BackStage 8.0. User Guide. BusinessPhone and MD Evolution Communication Platforms. Cover Page Graphic BackStage 8.0 BusinessPhone and MD Evolution Communication Platforms User Guide Cover Page Graphic Place the graphic directly on the page, do not worry about putting it in the text flow. Select Graphics

More information

Quick Setup Guide. Integration of Aastra MX-ONE / Aastra 700 and Microsoft Lync Server 2010

Quick Setup Guide. Integration of Aastra MX-ONE / Aastra 700 and Microsoft Lync Server 2010 Quick Setup Guide Integration of Aastra MX-ONE / Aastra 700 and Microsoft Lync Server 2010 Aastra MX-ONE TM and Aastra 700 running Telephony Server software V.4.1 SP3 and later Aastra Telecom Sweden AB

More information

Dialog 4220 Lite / Dialog 3210

Dialog 4220 Lite / Dialog 3210 Dialog 4220 Lite / Dialog 3210 BusinessPhone Communication Platform User Guide Cover Page Graphic Place the graphic directly on the page, do not care about putting it in the text flow. Select Graphics

More information

NCD ThinPATH Load Balancing Startup Guide

NCD ThinPATH Load Balancing Startup Guide NCD ThinPATH Load Balancing Startup Guide Copyright Copyright 1999 by Network Computing Devices, Inc. (NCD).The information contained in this document is subject to change without notice. Network Computing

More information

AvePoint CRM Migration Manager for Microsoft Dynamics CRM. Release Notes

AvePoint CRM Migration Manager for Microsoft Dynamics CRM. Release Notes AvePoint CRM Migration Manager for Microsoft Release Notes AvePoint CRM Migration Manager 3.1.1 for Microsoft Release Date: July 16, 2014 Required Minimum Version for Direct Update New License Required?

More information

Telephone Set Capabilities & Instructions

Telephone Set Capabilities & Instructions CALL FORWARD ALL CALLS PERMANENT HOLD SPEED CALL LAST NUMBER REDIAL RING AGAIN CALL PARK CALL PICKUP CALL TRANSFER CONFERENCE CALL (3rd PARTY) Telephone Set Capabilities & Instructions CALL FORWARD ALL

More information

MICROS RES Registered Cash Register System [RCRS] How to prepare?

MICROS RES Registered Cash Register System [RCRS] How to prepare? Automate. Integrate. Orchestrate. Soft and hardware for the HoReCa industry MICROS RES Registered Cash Register System [RCRS] How to prepare? Van Hessen NV Title: Registered Cash Register System - RES

More information

User s Guide BUSINESSPHONE 250 BUSINESSPHONE 50. ACD - Agent

User s Guide BUSINESSPHONE 250 BUSINESSPHONE 50. ACD - Agent User s Guide BUSINESSPHONE 250 BUSINESSPHONE 50 ACD - Agent DISCLAIMER BUSINESSPHONE 250 / BUSINESSPHONE 50 VERSION 4.0 ECONOMYplus / STANDARD / EXECUTIVE TELEPHONE DIALOG 3211 / 3212 / 3213 ACD - AGENT

More information

User s Guide BUSINESSPHONE HOTEL. Receptionist and Service staff

User s Guide BUSINESSPHONE HOTEL. Receptionist and Service staff User s Guide BUSINESSPHONE HOTEL Receptionist and Service staff DISCLAIMER BUSINESSPHONE HOTEL VERSION 4.0 RECEPTIONIST AND SERVICE STAFF USER S GUIDE Copyright 1999. Ericsson Austria AG. All rights reserved.

More information

Intel NetMerge Call Processing Software Introduction

Intel NetMerge Call Processing Software Introduction Intel NetMerge Call Processing Software Introduction Order Number: 05-0414-007 Software/Version: Intel NetMerge Call Processing Software Version 6.0 INFORMATION IN THIS DOCUMENT IS PROVIDED IN CONNECTION

More information

HP 4120 IP Phone. User Guide

HP 4120 IP Phone. User Guide HP 4120 IP Phone User Guide Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. All Rights Reserved. This document contains proprietary

More information

Dialog 4222 Office / Dialog 3211 & 3212

Dialog 4222 Office / Dialog 3211 & 3212 Dialog 4222 Office / Dialog 3211 & 3212 BusinessPhone Communication Platform User Guide Cover Page Graphic Place the graphic directly on the page, do not care about putting it in the text flow. Select

More information

Fax Connect: Personal Fax Option

Fax Connect: Personal Fax Option Dealer Services, Inc. User Guide Fax Connect: Personal Fax Option b27233 August 20, 2014 2014 The Dealer Services Group of ADP, Inc. All rights reserved, including translation in the United States of America,

More information

Analog Telephone User Guide. Part No. P0609347 02 February 26, 2004

Analog Telephone User Guide. Part No. P0609347 02 February 26, 2004 Analog Telephone User Guide Part No. P0609347 02 February 26, 2004 2 Copyright 2004 Nortel Networks All rights reserved. 2004. The information in this document is subject to change without notice. The

More information

Wave IP 2.0 SP1. Wave ViewPoint User Guide

Wave IP 2.0 SP1. Wave ViewPoint User Guide Wave IP 2.0 SP1 Wave ViewPoint User Guide 2011 by Vertical Communications, Inc. All rights reserved. Vertical Communications and the Vertical Communications logo and combinations thereof and Vertical ViewPoint

More information

MX-ONE Messaging Voice Mail 4.2

MX-ONE Messaging Voice Mail 4.2 MX-ONE Messaging Voice Mail 4.2 Telephone User Interface User Guide MX-ONE Messaging Voice Mail 4.2 USER GUIDE Copyright 2008. Aastra Telecom Sweden AB. All rights reserved. This document contains proprietary

More information

Empowered by Innovation. User s Guide. P/N 1770082 July 2006 Printed in U.S.A.

Empowered by Innovation. User s Guide. P/N 1770082 July 2006 Printed in U.S.A. Empowered by Innovation User s Guide P/N 1770082 July 2006 Printed in U.S.A. This manual has been developed by NEC Unified Solutions, Inc. It is intended for the use of its customers and service personnel,

More information

Dialog 4106 Basic/Dialog 4147 Medium

Dialog 4106 Basic/Dialog 4147 Medium Analog Telephones User Guide Cover Page Graphic Place the graphic directly on the page, do not care about putting it in the text flow. Select Graphics > Properties and make the following settings: Width:

More information

Sprint k3 Digital Phone System

Sprint k3 Digital Phone System Sprint k3 Digital Phone System SLT Telephone User Guide The information contained in this document is proprietary and is subject to all relevant copyright, patent and other laws protecting intellectual

More information

Sage CRM. Sage CRM 7.3 CTI Guide

Sage CRM. Sage CRM 7.3 CTI Guide Sage CRM Sage CRM 7.3 CTI Guide Copyright 2014 Sage Technologies Limited, publisher of this work. All rights reserved. No part of this documentation may be copied, photocopied, reproduced, translated,

More information

Collecting Logs and Troubleshooting. Troubleshooting Guide

Collecting Logs and Troubleshooting. Troubleshooting Guide Collecting Logs and Troubleshooting Troubleshooting Guide Revision A Issued December 2014 Table of Contents Introduction... 3 Before Filing a Support Ticket... 4 Setting Log Settings to Debug... 5 Collecting

More information

User Guide Dialog 3210, 3211 and 3212 SYSTEM TELEPHONES

User Guide Dialog 3210, 3211 and 3212 SYSTEM TELEPHONES User Guide, and SYSTEM TELEPHONES SYSTEM TELEPHONES, DIALOG, AND USER GUIDE EN/LZT 102 2552 RD Copyright 1999. Ericsson Business Networks AB. All rights reserved. This document contains proprietary information

More information

Dialog 4223 Professional / Dialog 3213

Dialog 4223 Professional / Dialog 3213 Dialog 4223 Professional / Dialog 3213 BusinessPhone Communication Platform User Guide Cover Page Graphic Place the graphic directly on the page, do not care about putting it in the text flow. Select Graphics

More information

AvePoint CallAssist 3.2.5 for Microsoft Dynamics CRM. Installation and Configuration Guide

AvePoint CallAssist 3.2.5 for Microsoft Dynamics CRM. Installation and Configuration Guide AvePoint CallAssist 3.2.5 for Microsoft Dynamics CRM Installation and Configuration Guide Revision K Issued November 2014 Table of Contents Overview... 4 Prerequisites... 5 Environment Requirements...

More information

Aastra S850i Conference Phone Product Description

Aastra S850i Conference Phone Product Description Aastra S850i Conference Phone Product Description Date: June 5, 2013 Author: Simon Beebe Aastra S850i is a SIP-based wireless conference phone delivering a new level of freedom and flexibility for audio

More information

AvePoint SearchAll 3.0.2 for Microsoft Dynamics CRM

AvePoint SearchAll 3.0.2 for Microsoft Dynamics CRM AvePoint SearchAll 3.0.2 for Microsoft Dynamics CRM User Guide Revision E Issued April 2014 1 Table of Contents Overview... 3 Getting Started... 4 Understanding the SearchAll User Interface... 4 Using

More information

AvePoint Record Rollback for Microsoft Dynamics CRM. Release Notes

AvePoint Record Rollback for Microsoft Dynamics CRM. Release Notes AvePoint Record Rollback for Microsoft Dynamics Release Notes Table of Contents What s New in This Doucment... 3 AvePoint Record Rollback 3.1.3 for Microsoft Dynamics... 4 AvePoint Record Rollback 3.1.2

More information

WHITE PAPER. HP Guide to System Recovery and Restore

WHITE PAPER. HP Guide to System Recovery and Restore WHITE PAPER January 2003 Prepared By PSG Product Software Engineering Hewlett-Packard Company CONTENTS Purpose3 Using Safe Mode To Diagnose And Correct Problems 4 Using the Recovery Console To Repair Damaged

More information

INT-2064 (UNIV) ISSUE 1.0. Single Line Telephone User Guide

INT-2064 (UNIV) ISSUE 1.0. Single Line Telephone User Guide Notice Note that when converting this document from its original format to a.pdf file, some minor font and format changes may occur. When viewing and printing this document, we cannot guarantee that your

More information

Foglight Experience Monitor and Foglight Experience Viewer

Foglight Experience Monitor and Foglight Experience Viewer Foglight Experience Monitor and Foglight Experience Viewer Quest Software, Inc. April 2008 Using the Dell Remote Access Controller Copyright Quest Software, Inc. 2008. All rights reserved. This guide contains

More information

HP Netserver/Server Server Management Reference Guide

HP Netserver/Server Server Management Reference Guide HP Netserver/Server Server Management Reference Guide HP Part Number 5971-4562 Printed January 2002 Notice The information contained in this document is subject to change without notice. Hewlett-Packard

More information

hp digital home networking wireless USB network adapter hn210w quick start guide

hp digital home networking wireless USB network adapter hn210w quick start guide hp digital home networking wireless USB network adapter hn210w quick start guide Revision #: 15 Page: 1 of 11 Printed: 08/15/01 04:44 PM The Hewlett-Packard Company makes no warranty of any kind with regard

More information

Quick Start Guide. For Thick and/or Thin Client Environments. Released: February 2012

Quick Start Guide. For Thick and/or Thin Client Environments. Released: February 2012 Quick Start Guide For Thick and/or Thin Client Environments Released: February 2012 Revised: August 12, 2013 Copyright Notice UniPrint, a Division of ACCEO Solutions, Inc. and its affiliates, makes no

More information

AvePoint Record Rollback for Microsoft Dynamics CRM

AvePoint Record Rollback for Microsoft Dynamics CRM AvePoint Record Rollback for Microsoft Dynamics Release Notes 1 AvePoint Record Rollback 3.1.2 for Microsoft Dynamics Release Date: January 30, 2014 Required Minimum Version for Direct Update Supported

More information

MAXIS ONE TECHNOLOGIES, L.L.C. MAXIS ONE TECHNOLOGIES, L.L.C. CLOUD-BASED VIRTUAL HOSTED PBX USER S MANUAL

MAXIS ONE TECHNOLOGIES, L.L.C. MAXIS ONE TECHNOLOGIES, L.L.C. CLOUD-BASED VIRTUAL HOSTED PBX USER S MANUAL MAXIS ONE TECHNOLOGIES, L.L.C. WWW.MAXISONE.COM BRINGING THE NEXT GENERATION OF VOICE TECHNOLOGY TO YOU CLOUD-BASED VIRTUAL HOSTED PBX USER S MANUAL July 27, 2015 MAXIS ONE TECHNOLOGIES, L.L.C. A Service-Disabled

More information

ShoreTel Enterprise Contact Center 8 Using Agent Toolbar

ShoreTel Enterprise Contact Center 8 Using Agent Toolbar ShoreTel Enterprise Contact Center 8 Using Agent Toolbar November 2012 Legal Notices Document and Software Copyrights Copyright 1998-2012 by ShoreTel Inc., Sunnyvale, California, USA. All rights reserved.

More information

Conference Bridge User Guide P/N 0893416 Rev 1, September 2006 Printed in U.S.A. 5.99

Conference Bridge User Guide P/N 0893416 Rev 1, September 2006 Printed in U.S.A. 5.99 Empowered by Innovation Technical Support Web Site: http://ws1.necii.com (registration is required) Conference Bridge User Guide P/N 0893416 Rev 1, September 2006 Printed in U.S.A. 5.99 This manual has

More information

Empowered by Innovation. Setting Up and Using Fax Mail. P/N 1770087 July 2006 Printed in U.S.A.

Empowered by Innovation. Setting Up and Using Fax Mail. P/N 1770087 July 2006 Printed in U.S.A. Empowered by Innovation Setting Up and Using Fax Mail P/N 1770087 July 2006 Printed in U.S.A. This manual has been developed by NEC Unified Solutions, Inc. It is intended for the use of its customers and

More information

Thirdlane User Portal 2.1. Users Guide 05/12/2008. Third Lane Technologies, LLC 39 Power Lane Fairfax, CA 94930. http://www.thirdlane.

Thirdlane User Portal 2.1. Users Guide 05/12/2008. Third Lane Technologies, LLC 39 Power Lane Fairfax, CA 94930. http://www.thirdlane. Thirdlane User Portal 2.1 Users Guide 05/12/2008 Third Lane Technologies, LLC 39 Power Lane Fairfax, CA 94930 http://www.thirdlane.com Copyright 2003-2008. Third Lane Technologies, LLC. All rights reserved.

More information

9236245 Issue 2EN. Nokia and Nokia Connecting People are registered trademarks of Nokia Corporation

9236245 Issue 2EN. Nokia and Nokia Connecting People are registered trademarks of Nokia Corporation 9236245 Issue 2EN Nokia and Nokia Connecting People are registered trademarks of Nokia Corporation Nokia 9300 Configuring connection settings Legal Notice Copyright Nokia 2005. All rights reserved. Reproduction,

More information

Installation, Configuration, and Troubleshooting Guide for Avaya Distributed Office application enablement

Installation, Configuration, and Troubleshooting Guide for Avaya Distributed Office application enablement Installation, Configuration, and Troubleshooting Guide for Avaya Distributed Office application enablement 03-602030 Issue 1.0 May 2007 2007 Avaya Inc. All Rights Reserved Notice While reasonable efforts

More information

Ericsson Dialog 4425 IP Vision

Ericsson Dialog 4425 IP Vision Ericsson Dialog 4425 IP Vision BusinessPhone Communication Platform User Guide Cover Page Graphic Place the graphic directly on the page, do not care about putting it in the text flow. Select Graphics

More information

Flow Publisher v1.0 Getting Started Guide. Get started with WhatsUp Flow Publisher.

Flow Publisher v1.0 Getting Started Guide. Get started with WhatsUp Flow Publisher. Flow Publisher v1.0 Getting Started Guide Get started with WhatsUp Flow Publisher. Contents CHAPTER 1 Welcome Welcome to Flow Publisher... 1 About Flow Publisher... 2 Deploying Deploying Flow Publisher...

More information

FaxFinder V.34 Fax Server. Configuration Guide for Inter-Operation with Altigen AltiServ Phone Systems

FaxFinder V.34 Fax Server. Configuration Guide for Inter-Operation with Altigen AltiServ Phone Systems FaxFinder V.34 Fax Server Configuration Guide for Inter-Operation with Altigen AltiServ Phone Systems FaxFinder Configuration Guide Inter-Operation with Altigen AltiServ Phone Systems PN S000418C, Version

More information

Pipeliner CRM Phaenomena Guide Getting Started with Pipeliner. 2015 Pipelinersales Inc. www.pipelinersales.com

Pipeliner CRM Phaenomena Guide Getting Started with Pipeliner. 2015 Pipelinersales Inc. www.pipelinersales.com Getting Started with Pipeliner 05 Pipelinersales Inc. www.pipelinersales.com Getting Started with Pipeliner Learn How to Get Started with Pipeliner Sales CRM Application. CONTENT. Setting up Pipeliner

More information

Empowered by Innovation. Feature. SLT Quick Reference. October 2009 Printed in U.S.A. 01.00.00

Empowered by Innovation. Feature. SLT Quick Reference. October 2009 Printed in U.S.A. 01.00.00 Empowered by Innovation Feature SLT Quick Reference October 2009 Printed in U.S.A. 01.00.00 This manual has been developed by NEC Unified Solutions, Inc. It is intended for the use of its customers and

More information

Quick Setup Guide. Integration of Aastra MX-ONE and Microsoft Lync Server 2013

Quick Setup Guide. Integration of Aastra MX-ONE and Microsoft Lync Server 2013 Quick Setup Guide Integration of Aastra MX-ONE and Microsoft Lync Server 2013 Aastra Telecom Sweden AB Box 42214, SE-126 17 Stockholm, Sweden Tel +46 8 568 67000 www.aastra.com Date: 2014-03-28 Doc. no.:

More information

Computer Information Concepts. CIC Data Health Check 3.0

Computer Information Concepts. CIC Data Health Check 3.0 Computer Information Concepts CIC Data Health Check 3.0 Copyright 2012 Computer information Concepts, Inc. (CIC) All Rights Reserved. This document contains proprietary information, which is protected

More information

Nokia Call Connect v1.1 for Cisco User s Guide. Part Number: N450000431 Rev 003 Issue 1

Nokia Call Connect v1.1 for Cisco User s Guide. Part Number: N450000431 Rev 003 Issue 1 Nokia Call Connect v1.1 for Cisco User s Guide Part Number: N450000431 Rev 003 Issue 1 Reproduction, transfer, distribution or storage of part or all of the contents in this document in any form without

More information

TIBCO Nimbus Cloud Service

TIBCO Nimbus Cloud Service TIBCO Nimbus Cloud Service TIBCO Nimbus TIBCO Software Inc. (NASDAQ: TIBX) is a provider of infrastructure software for companies to use onpremise or as part of cloud computing environments. Whether it's

More information

Dialog 4422 IP Office

Dialog 4422 IP Office Dialog 4422 IP Office BusinessPhone Communication Platform User Guide Cover Page Graphic Place the graphic directly on the page, do not care about putting it in the text flow. Select Graphics > Properties

More information

Nokia for Business. Nokia and Nokia Connecting People are registered trademarks of Nokia Corporation

Nokia for Business. Nokia and Nokia Connecting People are registered trademarks of Nokia Corporation Nokia for Business Nokia and Nokia Connecting People are registered trademarks of Nokia Corporation Nokia E50 Legal Notice Copyright Nokia 2006. All rights reserved. Reproduction, transfer, distribution

More information

Ericsson Mobile Extension Client for Symbian

Ericsson Mobile Extension Client for Symbian POL 06:02 Uen RevA Ericsson Mobile Extension Client for Symbian Product Offer at Launch Mobility A key component in our offer We are proud to launch a new component to our mobility portfolio, the Ericsson

More information

UX Mail Fax Features. Empowered by Innovation. P/N 0913251 Rev 1, September 15, 2008 Printed in U.S.A. V4.21

UX Mail Fax Features. Empowered by Innovation. P/N 0913251 Rev 1, September 15, 2008 Printed in U.S.A. V4.21 Empowered by Innovation UX Mail Fax Features P/N 0913251 Rev 1, September 15, 2008 Printed in U.S.A. V4.21 For additional resources, visit UX5000 on the web at http://www.necux5000.com. This manual has

More information

LDK TSP. User s Guide. Issue 3.0Ac

LDK TSP. User s Guide. Issue 3.0Ac LDK TSP User s Guide Issue 3.0Ac LG Electronics, Inc. REVISION HISTORY Version Date Description of Change S/W Version Issue 1.0 MAR/12/2001 Initial Release 1.0Ae Issue 2.0Aa FEB/05/2002 Add Windows 2000

More information

FacetPhone IP-PBX. IP From the Ground Up

FacetPhone IP-PBX. IP From the Ground Up FacetPhone IP-PBX IP From the Ground Up FacetPhone: FacetPhone is a completely new phone system designed for small to medium size businesses. Facet- Phone is an IP-PBX that completely integrates the company

More information

Intelligent Monitoring Configuration Tool

Intelligent Monitoring Configuration Tool Intelligent Monitoring Configuration Tool Overview Software Version 1.0 and above EZPlugger 2004 Sony Corporation Copyright Notice 2004 Sony Corporation. All rights reserved. This manual may not be reproduced,

More information

TIBCO MFT BusinessWorks MFT Palette

TIBCO MFT BusinessWorks MFT Palette TIBCO MFT BusinessWorks MFT Palette This is a TIBCO document from Proginet Sales & Presales Group. Consulting Services This document provides a general overview of using the MFT palette. It assumes that

More information

Wave ISM 1.5 SP2. Wave ViewPoint User Guide

Wave ISM 1.5 SP2. Wave ViewPoint User Guide Wave ISM 1.5 SP2 Wave ViewPoint User Guide Release 1.5 SP2 2009 by Vertical Communications, Inc. All rights reserved. Vertical Communications and the Vertical Communications logo and combinations thereof

More information

User Guide. DocAve Lotus Notes Migrator for Microsoft Exchange 1.1. Using the DocAve Notes Migrator for Exchange to Perform a Basic Migration

User Guide. DocAve Lotus Notes Migrator for Microsoft Exchange 1.1. Using the DocAve Notes Migrator for Exchange to Perform a Basic Migration User Guide DocAve Lotus Notes Migrator for Microsoft Exchange 1.1 Using the DocAve Notes Migrator for Exchange to Perform a Basic Migration This document is intended for anyone wishing to familiarize themselves

More information

Personal Call Manager. User Guide

Personal Call Manager. User Guide Personal Call Manager User Guide Document and Software Copyrights Copyright 1998-2005 by ShoreTel Inc., Sunnyvale, California, U.S.A. All rights reserved. Printed in the United States of America. Contents

More information

TestFlight FAQ. 2014-7-17 Apple Inc.

TestFlight FAQ. 2014-7-17 Apple Inc. TestFlight FAQ apple 2014-7-17 Apple Inc. 2014 Apple Inc. All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means,

More information

RouteFinder SOHO. Quick Start Guide. SOHO Security Appliance. EDGE Models RF825-E, RF825-E-AP CDMA Models RF825-C-Nx, RF825-C-Nx-AP

RouteFinder SOHO. Quick Start Guide. SOHO Security Appliance. EDGE Models RF825-E, RF825-E-AP CDMA Models RF825-C-Nx, RF825-C-Nx-AP RouteFinder SOHO SOHO Security Appliance EDGE Models RF825-E, RF825-E-AP CDMA Models RF825-C-Nx, RF825-C-Nx-AP Quick Start Guide RouteFinder RF825 Series Quick Start Guide RouteFinder SOHO Security Appliance

More information

DocAve for Office 365 Sustainable Adoption

DocAve for Office 365 Sustainable Adoption DocAve for Office 365 Sustainable Adoption Quick Start Guide Issued October 2015 1 Table of Contents Submitting Documentation Feedback to AvePoint... 3 1. Request a DocAve License from AvePoint... 4 2.

More information

User Document. Adobe Acrobat 7.0 for Microsoft Windows Group Policy Objects and Active Directory

User Document. Adobe Acrobat 7.0 for Microsoft Windows Group Policy Objects and Active Directory Adobe Acrobat 7.0 for Microsoft Windows Group Policy Objects and Active Directory Copyright 2005 Adobe Systems Incorporated. All rights reserved. NOTICE: All information contained herein is the property

More information

Dialog 4223 Professional / Dialog 3213

Dialog 4223 Professional / Dialog 3213 Dialog 4223 Professional / Dialog 3213 BusinessPhone Communication Platform User Guide Cover Page Graphic Place the graphic directly on the page, do not care about putting it in the text flow. Select Graphics

More information

EView/400i Management Pack for Systems Center Operations Manager (SCOM)

EView/400i Management Pack for Systems Center Operations Manager (SCOM) EView/400i Management Pack for Systems Center Operations Manager (SCOM) Concepts Guide Version 6.3 November 2012 Legal Notices Warranty EView Technology makes no warranty of any kind with regard to this

More information

MXIE. User s Manual. Manual Part Number 90-18002. Zultys Technologies 771 Vaqueros Avenue Sunnyvale CA 94085-5327 USA

MXIE. User s Manual. Manual Part Number 90-18002. Zultys Technologies 771 Vaqueros Avenue Sunnyvale CA 94085-5327 USA MXIE User s Manual Manual Part Number 90-18002 Zultys Technologies 771 Vaqueros Avenue Sunnyvale CA 94085-5327 USA +1-408-328-0450 http://www.zultys.com Notice The information contained in this document

More information

Password Management. Password Management Guide RESTAURANT ENTERPRISE SOLUTION

Password Management. Password Management Guide RESTAURANT ENTERPRISE SOLUTION Password Management Password Management Guide RESTAURANT ENTERPRISE SOLUTION Restaurant Enterprise Solution Purpose of the document This document will provide the needed guidelines to the customer to be

More information

Deploying Adobe Acrobat Using Microsoft Windows Terminal Service ADOBE SYSTEMS INCORPORATED

Deploying Adobe Acrobat Using Microsoft Windows Terminal Service ADOBE SYSTEMS INCORPORATED bbc Deploying Adobe Acrobat Using Microsoft Windows Terminal Service Technical Note #5421 Version :Acrobat 5.0 ADOBE SYSTEMS INCORPORATED Corporate Headquarters 345 Park Avenue San Jose, CA 95110-2704

More information

Hotel Technical Requirements

Hotel Technical Requirements Hotel Technical Requirements Page 1 of 8 Page 2 of 8 Page 1 Contents INTRODUCTION...2 PURPOSE...2 INTENDED AUDIENCE...2 OVERVIEW...2 NETWORK SPEED...3 WORKSTATION...3 SECURITY...5 PRINTING...6 THIRD PARTY

More information

Application Notes for Algo 8028 SIP Door Phone with Avaya IP Office - Issue 1.0

Application Notes for Algo 8028 SIP Door Phone with Avaya IP Office - Issue 1.0 Avaya Solution & Interoperability Test Lab Application Notes for Algo 8028 SIP Door Phone with Avaya IP Office - Issue 1.0 Abstract These Application Notes describe the configuration steps required for

More information

By the Citrix Publications Department. Citrix Systems, Inc.

By the Citrix Publications Department. Citrix Systems, Inc. Licensing: The License Management Console By the Citrix Publications Department Citrix Systems, Inc. Notice The information in this publication is subject to change without notice. THIS PUBLICATION IS

More information

Maximizing Your Desktop and Application Virtualization Implementation

Maximizing Your Desktop and Application Virtualization Implementation Maximizing Your Desktop and Application Virtualization Implementation The Essentials Series sponsored by David Davis Using Hosted Applications with Desktop Virtualization... 1 The State of Desktop Virtualization...

More information

CA Nimsoft Monitor Snap

CA Nimsoft Monitor Snap CA Nimsoft Monitor Snap Configuration Guide for Email Gateway emailgtw v2.7 series Legal Notices Copyright 2013, CA. All rights reserved. Warranty The material contained in this document is provided "as

More information

ACCELERATOR 6.3 SIP TRUNK PBX INTEGRATION GUIDE

ACCELERATOR 6.3 SIP TRUNK PBX INTEGRATION GUIDE ACCELERATOR 6.3 SIP TRUNK PBX INTEGRATION GUIDE April 2014 Tango Networks, Inc. phone: +1 469-229-6000 3801 Parkwood Blvd, Suite 500 fax: +1 469-467-9840 Frisco, Texas 75034 USA www.tango-networks.com

More information

Open EMS Suite. O&M Agent. Functional Overview Version 1.2. Nokia Siemens Networks 1 (18)

Open EMS Suite. O&M Agent. Functional Overview Version 1.2. Nokia Siemens Networks 1 (18) Open EMS Suite O&M Agent Functional Overview Version 1.2 Nokia Siemens Networks 1 (18) O&M Agent The information in this document is subject to change without notice and describes only the product defined

More information

Wave ISM 1.5 SP3. Wave Phone User Guide

Wave ISM 1.5 SP3. Wave Phone User Guide Wave ISM 1.5 SP3 Wave Phone User Guide Release 1.5 SP3 Vertical Communications, Inc. reserves the right to revise this publication and to make changes in content without notice. 2009 by Vertical Communications,

More information

5nine V2V Easy Converter

5nine V2V Easy Converter 5nine V2V Easy Converter February 2014 11 Table of Contents Summary... 5 System requirements... 5 Use of the application... 6 2 2014 5nine Software. All rights reserved. All trademarks are the property

More information

IPOne Phone System User Guide

IPOne Phone System User Guide IPOne Phone System User Guide DOUBLE THE SPEED. DOUBLE THE POWER. HALF THE COST. P h o n e B r o a d b a n d M e s s a g i n g DoubleHorn Communications, L.L.C. 1802 W. 6th Street Austin, TX 78703 Nationwide:

More information

ORACLE ADVANCED INBOUND TELEPHONY

ORACLE ADVANCED INBOUND TELEPHONY ORACLE ADVANCED INBOUND TELEPHONY KEY FEATURES Oracle Advanced Inbound Telephony is an application that COMPREHENSIVE CTI AND TELEPHONY SUPPORT Support enterprise-wide, multi-site contact centers Support

More information

MICROS e7 Version 2.7 Patch 1 Upgrade Best Practices

MICROS e7 Version 2.7 Patch 1 Upgrade Best Practices MICROS e7 Version 2.7 Patch 1 Upgrade Best Practices General Information About this Document This document is intended to convey best practice information when upgrading the MICROS e7 application from

More information

Synology SSO Server. Development Guide

Synology SSO Server. Development Guide Synology SSO Server Development Guide THIS DOCUMENT CONTAINS PROPRIETARY TECHNICAL INFORMATION WHICH IS THE PROPERTY OF SYNOLOGY INCORPORATED AND SHALL NOT BE REPRODUCED, COPIED, OR USED AS THE BASIS FOR

More information

Dialog 4220 Lite/Dialog 4222 Office

Dialog 4220 Lite/Dialog 4222 Office System Telephones for MD110 and MX-ONE Telephony System User Guide Cover Page Graphic Place the graphic directly on the page, do not care about putting it in the text flow. Select Graphics > Properties

More information

NBX 1102 Business Telephone NBX 2102 Business Telephone NBX 2102-IR Business Telephone NBX 2101 Basic Telephone

NBX 1102 Business Telephone NBX 2102 Business Telephone NBX 2102-IR Business Telephone NBX 2101 Basic Telephone NBX Telephone Guide Telephones NBX 1102 Business Telephone NBX 2102 Business Telephone NBX 2102-IR Business Telephone NBX 2101 Basic Telephone Attendant Consoles NBX 1105 Attendant Console NBX Complement

More information

Nimsoft Monitor. sysloggtw Guide. v1.4 series

Nimsoft Monitor. sysloggtw Guide. v1.4 series Nimsoft Monitor sysloggtw Guide v1.4 series Legal Notices Copyright 2012, CA. All rights reserved. Warranty The material contained in this document is provided "as is," and is subject to being changed,

More information

Welcome to the Pocki-MP3 User Guide. Function Indicator Symbols

Welcome to the Pocki-MP3 User Guide. Function Indicator Symbols Welcome to the Pocki-MP3 User Guide Congratulation on your purchase of product. Please read through these operating instruction. After you finish, please put them away in a safe place for further reference.

More information

Hardware/Software Specifications for Self-Hosted Systems (Multi-Server)

Hardware/Software Specifications for Self-Hosted Systems (Multi-Server) Hardware/Software Specifications for Self-Hosted Systems (Multi-Server) EBIX, INC. 1 Ebix Way, Johns Creek, GA 30097 Rev. 07/2015 2015 Ebix, Inc. and its subsidiaries. All Rights Reserved. This software

More information

Dialog 4422 IP Office

Dialog 4422 IP Office Dialog 4422 IP Office BusinessPhone Communication Platform User Guide Cover Page Graphic Place the graphic directly on the page, do not care about putting it in the text flow. Select Graphics > Properties

More information

CA Workload Automation Agent for Microsoft SQL Server

CA Workload Automation Agent for Microsoft SQL Server CA Workload Automation Agent for Microsoft SQL Server Release Notes r11.3.1, Second Edition This Documentation, which includes embedded help systems and electronically distributed materials, (hereinafter

More information

Resource Online User Guide JUNE 2013

Resource Online User Guide JUNE 2013 Resource Online User Guide JUNE 2013 CHASE PAYMENTECH SOLUTIONS MAKES NO WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED, WITH REGARD TO THIS MATERIAL, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES

More information

Telephony System Integrator s Guide for ShoreTel. Citrix EasyCall Gateway 3.0

Telephony System Integrator s Guide for ShoreTel. Citrix EasyCall Gateway 3.0 Citrix EasyCall Gateway Telephony System Integrator s Guide for ShoreTel Citrix EasyCall Gateway 3.0 Copyright and Trademark Notice Use of the product documented in this guide is subject to your prior

More information

Operating manual. innovaphone Fax. Version 10. Documents that are to be faxed are basically sent as an email attachment.

Operating manual. innovaphone Fax. Version 10. Documents that are to be faxed are basically sent as an email attachment. Operating manual innovaphone Fax Version 10 Introduction The innovaphone Fax solution sends and receives faxes via email. Documents that are to be faxed are basically sent as an email attachment. File

More information

AvePoint Record Rollback 3.1.2 for Microsoft Dynamics CRM

AvePoint Record Rollback 3.1.2 for Microsoft Dynamics CRM AvePoint Record Rollback 3.1.2 for Microsoft Dynamics CRM Installation and Configuration Guide Revision F Issued April 2014 1 Table of Contents Overview... 3 Obtaining the Record Rollback Solution Package...

More information

ShoreTel Enterprise Contact Center Using Agent Toolbar

ShoreTel Enterprise Contact Center Using Agent Toolbar ShoreTel Enterprise Contact Center Using Agent Toolbar USER GUIDES RELEASE 7 Document and Software Copyrights Copyright 1998 2011 ShoreTel, Inc. All rights reserved. Printed in the United States of America.

More information