Ericsson Mobile Extension Client for Symbian

Save this PDF as:
 WORD  PNG  TXT  JPG

Size: px
Start display at page:

Download "Ericsson Mobile Extension Client for Symbian"

Transcription

1 POL 06:02 Uen RevA Ericsson Mobile Extension Client for Symbian Product Offer at Launch

2 Mobility A key component in our offer We are proud to launch a new component to our mobility portfolio, the Ericsson Mobile Extension Client for Symbian (Mobile Extension Client). Via Mobile Extension Client the Mobile Extension functionality can be provided on a large number of available Symbian phones. It means that it will be an enabler for mobile extension on markets where mobile operator support is not available, or where the prices of the PRI s are too high, or where the customers simply just want to use low cost trunks to reduce total traffic cost. Important to note is also that Mobile Extension Client is supported by all our platforms. With this new product we have new reasons to approach our customers with Ericsson s edge mobile solutions. Yours truly, Birger Kjellander Director Product Management Ericsson Enterprise AB Torbjörn Lundmark Director Portfolio Management Ericsson Enterprise AB 2 (13)

3 Contents 1 Strategy & Policy Product Strategy & Vision Channel & Sales Strategy Positioning Phase Out / Life Cycle Migration & Upgrade Marketing Sales Arguments Market trends Marketing Materials Technical Documentation Pricing Ordering Forecast Model Ordering routine Technical Description Functionality, overview Technical Description, interface with other products Reliability / Redundancy Limitations & system capacity Upgrading information Education Service Introduction Requirements Pre-Sales Business Support Tools and services (13)

4 1 Strategy & Policy 1.1 Product Strategy & Vision Mobile Extension Client With the routing functionality in the Mobile Extension Client we will secure a wider range of mobile phones working with Mobile Extension. We will continue to work on broadening the range of terminals suitable for mobile extension users, at the same time as we continue to increase enterprise functionality in the phones and the usability of it. Over time the open operating systems will also work on simpler, cheaper phones, and by that we will see the clients creating value in an even broader number of customer cases. Mobile solutions based on cellular technology integrated with corporate communication systems are being built now. We see this as fundamental for the future development of the enterprise communication solutions. On the terminal side we see a variety of devices being offered, providing different values to the endusers. Symbian is the most used operating system today, and also the most mature system. Microsoft, Windows Mobile, is coming strongly and will be an important alternative to Symbian, especially in the enterprise segment. As we cannot tell the market what to use, we have to adapt to the demands and thus it is our intention to support both Symbian and Microsoft OS. 1.2 Channel & Sales Strategy To support various needs for mobile solutions we must make sure to have support from suitable terminals and devices. It is therefore important to make enablers such as the Mobile Extension Client available to, in principal, all the markets where Mobile Extension is currently sold. Therefore the Mobile Extension Client supports all our platforms (MX-ONE, MD110, BusinessPhone and MD Evolution). We treat the Mobile Extension Client, as of today, as an enabler for the mobility business and we will provide it for free, with the intention to reach the biggest possible spread on the market. With the limited complexity in the handling of the product we only demand product and service approval for one, or more, of the communication systems supported (MX-ONE, MD110, BusinessPhone and MD Evolution). Provisioning of the clients to the target phone is done via a browser interface to a central server. Access to the provisioning server will be given to all our active distributors, and it will then be the responsibility of our distributors to create and support the customer configurations of the Mobile Extension Client. 4 (13)

5 1.3 Positioning The Mobile Extension Client is to be seen as an enabler for broadening up the target segment for Mobile Extension. This by increasing the available range of terminals and thereby enabling sales of Mobile Extension, where mobile operator managed routing is not available, or where the alternatives do not meet the price targets of the customer. We cooperate closely with Sony Ericsson, and see their terminals as the preferred alternative. The Corporate Telephony function does also provide higher functionality. However, we also see it as a necessity to provide alternatives. With Mobile Extension Client we are terminal independent. Our Mobile Extension solution is today not unique, but we certainly have the most advanced support for mobile users and the broadest experience so far. 1.4 Phase Out / Life Cycle The Mobile Extension Client can be seen as a substitute to what earlier was offered by some mobile phone suppliers called Calling Card functionality. Sony Ericsson has for example discontinued the Calling Card support in the new version of their telephony client for the ENEA Operating system (used in all their phones not using Symbian). We still see a need for the routing functionality realized in the Mobile Extension Client (similar to the routing functionality in the Personal Assistant for Smartphone (P910), and the Corporate Telephony functionality in Sony Ericsson s Symbian based phones (P900, P910, P990, M600). Over time we expect to see the functionality of the client application merged with other enterprise telephony functions that shall also reside inside the mobile phones. 1.5 Migration & Upgrade Not an issue today, but when needed the distributor can go in to the provisioning server and mark the users that are to be updated and generate a new download to the phones. In the phones the user, or an administrator, accept the download and initiate the install function in the phone. 5 (13)

6 2 Marketing 2.1 Sales Arguments The Mobile Extension Client is not sold on its own, but is rather to be seen as an enabler for Mobile Extension sales, and thus for One Phone solutions. The value of the client is that it makes a broader range of terminals suitable for Mobile Extension users. Through that it also opens up the possibility to sell Mobile Extension to customers and markets where there are no alternatives but terminal based routing, or where the economics of the solution could not earlier be justified. In addition it is easy to install, administrate and use. 2.2 Market trends We have argued for a long time that mobility is a vital aspect in corporate solutions. This trend is very clear and most large companies are starting to act in that direction. Even Gartner have now lifted mobility up in their strategic analyses. We can also see some of our competitors starting to announce activities and cooperation s in this area. Integration of mobile phones is no longer only about telephony, but also includes telephony related applications such as and other company related applications. The smartphone is about to be managed and treated as a lap-top. With more and more large companies putting higher priority on mobilization than on large scale IP-telephony roll-outs, it seams the time is right for opening these discussions. We have also during the last year seen a very strong interest from the mobile operators regarding how they can address the enterprise market. It is quite clear that the operators want to control as much as possible, but it is equally clear to them that medium/large organizations do not consider the mobile operator as an alternative to CPE based systems. In parallel to this the interest for outsourcing the operation of the communication systems is strong, something that will create opportunities for those who have the capacity and the cost-structure to do it well. Even though the business climate is quite positive today and customers are listening to the efficiency and business development argumentation, every project has to include a significant and clear reduction of the Total Cost of Ownership. 2.3 Marketing Materials There is a datasheet available for the Mobile Extension Client. The datasheet can either be downloaded via Info Channel or be ordered via: There is also a sales presentation available on Info Channel. 6 (13)

7 2.4 Technical Documentation Mobile Extension Client The user guides include the technical product information needed. There are three user guides available for the Mobile Extension Client: User Guide, for the end user. Installation Guide, for the administrator/local support about the practical steps for installation on the phone. Configuration and Provisioning, mainly for the distributor/installation persons. The Mobile Extension Client user interface is provided in English, German, French, Spanish, Swedish, Danish, Norwegian, Polish, Turkish, Dutch, Finnish and Portuguese (Brazil). 3 Pricing Mobile Extension Client is in the present release provided free of charge. 4 Ordering 4.1 Forecast Model No forecasting is to be done on the Mobile Extension Client. 4.2 Ordering routine Since the Mobile Extension Client is provided free of charge there is no ordering needed. To receive the Mobile Extension Client there is a provisioning process that has to be deployed. As part of the installation process a person from the distributor has to go in to the home page of the provisioning server. Please find the link below. The provisioning server is managed by Ericsson. Via the home page of the provisioning server the partner has to configure the customer and user data. Once the data is configured the client SW can be downloaded automatically from the provisioning server to the user s cellular phone. 7 (13)

8 Authority to access the provisioning server has to be achieved prior to deploying the Mobile Extension Client. For application of access rights to the provisioning server, please contact the Enterprise Partner Interface (EPI). You can either reach the EPI via the Ericsson home page (please see the link below) or via the Info Channel. When you have entered the EPI please choose user administration under Select area and request user type. You then tick "other requests". In the Request slogan field, please write Access to ME Client. Please note that you should not enter anything in the Product or application field. Please fill in the following information in the Enter your request field: - Partner name - Partner customer number - Name and of the person that will work as administrator at the partner 5 Technical Description 5.1 Functionality, overview Mobile Extension Client The key function of the Mobile Extension Client is to automatically route calls from a mobile phone to the Mobile Extension port on the PBX and there automatically feed the dialed number in, once the phone s id has been authenticated by the PBX. As the phone and the application can detect when the user is in another country, smart cost-reduction routing may be deployed in certain special cases. The Mobile Extension Client also holds a simple interface for dealing with DTMF services in clear text i.e. message diversion, personal number profile etc. More detailed information is available in the datasheet, the presentation and in the user guides. 8 (13)

9 5.2 Technical Description, interface with other products Mobile Extension Client Mobile Extension Client is a C++ application running on top of the Symbian OS. Once installed it will have no more contact with any other system (neither the provisioning server, nor the switching platform). The application and the configuration data is bundled in the provisioning server to a xxx.sis file, which is then installed on the phone. Installation can be done over-the-air, or via direct file transfer (cable, Bluetooth, IR). For more information regarding configuration data, see the installation guide. As the Mobile Extension Client is an enabler for Mobile Extension, and as we have the same type of implementation of Mobile Extension in all our platforms the Mobile Extension Client will support them all: o o o o o MX-ONE MD110 BP MD Evolution Mobility GW The Mobile Extension Client is not connected to specific releases of the platforms. 5.3 Reliability / Redundancy The Mobile Extension Client is working totally on its own. Should there be any problems, while in the home network or abroad, the application can be de-activated. If this is not enough it can be actively closed down, or in last hand un-installed. When the Mobile Extension Client is not in use the phone falls back to standard cellular call handling. 5.4 Limitations & system capacity The phones supported at the present are UIQ and Series 60/80 based terminals: Nokia 3650 Nokia 3660 Nokia (13)

10 Nokia 6260 Nokia 7650 Nokia N-Gage Nokia Q-Gage Nokia 7610 Nokia 6630 Nokia 6670 Nokia 6680 Nokia 6681 Nokia 9300 (soon available) Nokia 9500 (soon available) Nokia N 70 (soon available) Siemens SX1 Sony Ericsson P800 Sony Ericsson P900 Sony Ericsson P Upgrading information To upgrade the Mobile Extension Client application, or to re-configure it, is done by generating a new client file on the provisioning server. Once the new file is installed on the phone the old one is over-written. 6 Education There are no separate courses available for the Mobile Extension Client. The application is easy to use and the technical documentation should be enough for providing the necessary information. 10 (13)

11 7 Service For the Mobile Extension Client service is provided via a knowledge base, which can be accessed via the Enterprise KnowledgeBase. 8 Introduction Requirements There is neither a specific service nor business approval connected to the Mobile Extension Client. It will be made available to all our partners, selling one or more of our platforms. 9 Pre-Sales Business Support We facilitate smooth and efficient operations for new and established partners. In a complex, fast-paced world, we want to make things simple for you simple and profitable. Ericsson provides both technical and commercial pre-sales and sales support. Our goal is to help you grow your business by offer you the support you need to successfully sell Ericsson solutions. Your Ericsson Enterprise channel manager can provide you with additional information about the support that we offer in your region. 9.1 Tools and services Info Channel Your first choice for support is Info Channel where you can find most of the presales information you need. Enterprise Partner Interface Enterprise Partner Interface (EPI) is a service we offer to all our certified partners and resellers. Please note that resellers only can use the EPI for questions regarding passwords and the tool Info Channel. For any other question, please turn to your distributor/partner. EPI is the interface for all questions you may have regarding: bid support, product questions, order processing and status, warranty and repair handling or access to our sales applications (E-shop, PocketSolveIT). This is also the interface via which you apply for access rights to the provisioning server for the Mobile Extension Client. You reach the service via the Enterprise Partner Interface link on Info Channel top toolbar. 11 (13)

12 Customer Visits to Ericsson Enterprise headquarter in Stockholm We are offering the possibility for you to bring your customers to our fully equipped showroom at Ericsson Enterprise headquarter in Stockholm. A visit to our demo center will give you the possibility to meet product and marketing experts. A combined visit and demonstration will also give our customers an understanding on how our products work and look like in reality, especially our Mobile Enterprise solutions. To arrange a Customer Visit please contact your Ericsson Enterprise channel manager. 12 (13)

13 Copyright Ericsson Enterprise AB. All rights reserved. This document contains proprietary information, which is protected by copyright. No part of this document may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying, recording, or by any information storage and retrieval system, or translated into another language, without prior written consent of Ericsson Enterprise AB, Stockholm, Sweden. NOTICE The information in this document is subject to change without notice. ERICSSON MAKES NO WARRANTY OF ANY KIND WITH REGARD TO THIS MATERIAL, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. Ericsson shall not be liable for errors contained herein nor for incidental or consequential damages in connection with the furnishing, performance or use of this material. Ericsson Enterprise AB SE Stockholm Telephone , Telefax (13)

Brief Solution Description

Brief Solution Description Public Brief Solution Description Aastra MX-ONE V.4.0 integration with Microsoft UC products Aastra Telecom Sweden LM Ericssons väg 30, Hägersten Box 422 14 SE-126 17 Stockholm, Sweden Doc. ASE/MXO/PM/0031/EN

More information

Quick Setup Guide. Integration of Aastra MX-ONE / Aastra 700 and Microsoft Lync Server 2010

Quick Setup Guide. Integration of Aastra MX-ONE / Aastra 700 and Microsoft Lync Server 2010 Quick Setup Guide Integration of Aastra MX-ONE / Aastra 700 and Microsoft Lync Server 2010 Aastra MX-ONE TM and Aastra 700 running Telephony Server software V.4.1 SP3 and later Aastra Telecom Sweden AB

More information

Ericsson Enterprise Mobility Gateway. Communications powered up

Ericsson Enterprise Mobility Gateway. Communications powered up Ericsson Enterprise Mobility Gateway Communications powered up At Ericsson we believe there should be no barriers to mobility. The solutions should be based on open standards and be simple and easy to

More information

BusinessPhone TAPI Bridge 2.1

BusinessPhone TAPI Bridge 2.1 BusinessPhone TAPI Bridge 2.1 building bridges to TAPI Reference Manual Cover Page Graphic Place the graphic directly on the page, do not worry about putting it in the text flow. Select Graphics > Properties

More information

Aastra S850i Conference Phone Product Description

Aastra S850i Conference Phone Product Description Aastra S850i Conference Phone Product Description Date: June 5, 2013 Author: Simon Beebe Aastra S850i is a SIP-based wireless conference phone delivering a new level of freedom and flexibility for audio

More information

CMG 7.5. Quick Guide InConference. Makes your extension a conference room. Rev A4

CMG 7.5. Quick Guide InConference. Makes your extension a conference room. Rev A4 Quick Guide InConference Makes your extension a conference room Rev A4 2013 Aastra Technologies Limited. All rights reserved. This document contains proprietary information, which is protected by copyright.

More information

MICROS RES Registered Cash Register System [RCRS] How to prepare?

MICROS RES Registered Cash Register System [RCRS] How to prepare? Automate. Integrate. Orchestrate. Soft and hardware for the HoReCa industry MICROS RES Registered Cash Register System [RCRS] How to prepare? Van Hessen NV Title: Registered Cash Register System - RES

More information

Quick Setup Guide. Integration of Aastra MX-ONE and Microsoft Lync Server 2013

Quick Setup Guide. Integration of Aastra MX-ONE and Microsoft Lync Server 2013 Quick Setup Guide Integration of Aastra MX-ONE and Microsoft Lync Server 2013 Aastra Telecom Sweden AB Box 42214, SE-126 17 Stockholm, Sweden Tel +46 8 568 67000 www.aastra.com Date: 2014-03-28 Doc. no.:

More information

Nokia E65 Internet calls

Nokia E65 Internet calls Nokia E65 Internet calls Nokia E65 Internet calls Legal Notice Copyright Nokia 2007. All rights reserved. Reproduction, transfer, distribution or storage of part or all of the contents in this document

More information

Dialog 4220 Lite / Dialog 3210

Dialog 4220 Lite / Dialog 3210 Dialog 4220 Lite / Dialog 3210 BusinessPhone Communication Platform User Guide Cover Page Graphic Place the graphic directly on the page, do not care about putting it in the text flow. Select Graphics

More information

HP StorageWorks EVA Hardware Providers quick start guide

HP StorageWorks EVA Hardware Providers quick start guide Windows 2003 HP StorageWorks EVA Hardware Providers quick start guide EVA 4000 EVA 6000 EVA 8000 product version: 3.0 first edition (May 2005) part number: T1634-96051 This guide provides a summary of

More information

Thirdlane User Portal 2.1. Users Guide 05/12/2008. Third Lane Technologies, LLC 39 Power Lane Fairfax, CA 94930. http://www.thirdlane.

Thirdlane User Portal 2.1. Users Guide 05/12/2008. Third Lane Technologies, LLC 39 Power Lane Fairfax, CA 94930. http://www.thirdlane. Thirdlane User Portal 2.1 Users Guide 05/12/2008 Third Lane Technologies, LLC 39 Power Lane Fairfax, CA 94930 http://www.thirdlane.com Copyright 2003-2008. Third Lane Technologies, LLC. All rights reserved.

More information

Secure Web Service - Hybrid. Policy Server Setup. Release 9.2.5 Manual Version 1.01

Secure Web Service - Hybrid. Policy Server Setup. Release 9.2.5 Manual Version 1.01 Secure Web Service - Hybrid Policy Server Setup Release 9.2.5 Manual Version 1.01 M86 SECURITY WEB SERVICE HYBRID QUICK START USER GUIDE 2010 M86 Security All rights reserved. 828 W. Taft Ave., Orange,

More information

User s Guide BUSINESSPHONE 250 BUSINESSPHONE 50. ACD - Agent

User s Guide BUSINESSPHONE 250 BUSINESSPHONE 50. ACD - Agent User s Guide BUSINESSPHONE 250 BUSINESSPHONE 50 ACD - Agent DISCLAIMER BUSINESSPHONE 250 / BUSINESSPHONE 50 VERSION 4.0 ECONOMYplus / STANDARD / EXECUTIVE TELEPHONE DIALOG 3211 / 3212 / 3213 ACD - AGENT

More information

Maximizing Your Desktop and Application Virtualization Implementation

Maximizing Your Desktop and Application Virtualization Implementation Maximizing Your Desktop and Application Virtualization Implementation The Essentials Series sponsored by David Davis Using Hosted Applications with Desktop Virtualization... 1 The State of Desktop Virtualization...

More information

Administration Guide. SafeWord for Internet Authentication Service (IAS) Agent Version 2.0

Administration Guide. SafeWord for Internet Authentication Service (IAS) Agent Version 2.0 Administration Guide SafeWord for Internet Authentication Service (IAS) Agent Version 2.0 Copyright 2004 Secure Computing Corporation. All rights reserved. No part of this publication may be reproduced,

More information

User s Guide BUSINESSPHONE HOTEL. Receptionist and Service staff

User s Guide BUSINESSPHONE HOTEL. Receptionist and Service staff User s Guide BUSINESSPHONE HOTEL Receptionist and Service staff DISCLAIMER BUSINESSPHONE HOTEL VERSION 4.0 RECEPTIONIST AND SERVICE STAFF USER S GUIDE Copyright 1999. Ericsson Austria AG. All rights reserved.

More information

Implementation Guide. Simplify, Save, Scale VoIP: The Next Generation Phone Service. A single source for quality voice and data services.

Implementation Guide. Simplify, Save, Scale VoIP: The Next Generation Phone Service. A single source for quality voice and data services. Implementation Guide Simplify, Save, Scale VoIP: The Next Generation Phone Service A single source for quality voice and data services. > > > > > > > > > > All signs point to VoIP so letês get started.

More information

2-Bay Raid Sub-System Smart Removable 3.5" SATA Multiple Bay Data Storage Device User's Manual

2-Bay Raid Sub-System Smart Removable 3.5 SATA Multiple Bay Data Storage Device User's Manual 2-Bay Raid Sub-System Smart Removable 3.5" SATA Multiple Bay Data Storage Device User's Manual www.vipower.com Table of Contents 1. How the SteelVine (VPMP-75211R/VPMA-75211R) Operates... 1 1-1 SteelVine

More information

vworkspace Internet Explorer AppCompat Bundle Small Deployment, Single VM

vworkspace Internet Explorer AppCompat Bundle Small Deployment, Single VM vworkspace Internet Explorer AppCompat Bundle Small Deployment, Single VM Written for Quest Partner Enablement Deployment Guide Copyright Quest Software, Inc. 2011. All rights reserved. This guide contains

More information

IMX Mobile Proxy Administration

IMX Mobile Proxy Administration IMX Mobile Proxy Administration System Manual (v1.0.0 11.07.2013) Copyright This document is Copyright 2013 by etellicom Pty. Ltd. IMX Mobile Proxy Administration Guide Commercial in Confidence Page 1

More information

Frequently asked questions

Frequently asked questions Adobe Creative Cloud for teams FAQ Frequently asked questions The following are answers to common questions about Adobe Creative Cloud for teams membership, purchasing, security, and storage. CREATIVE

More information

Dell Migration Manager Upgrade Guide

Dell Migration Manager Upgrade Guide 2015 Dell Inc. ALL RIGHTS RESERVED. This guide contains proprietary information protected by copyright. The software described in this guide is furnished under a software license or nondisclosure agreement.

More information

Secure VoIP for optimal business communication

Secure VoIP for optimal business communication White Paper Secure VoIP for optimal business communication Learn how to create a secure environment for real-time audio, video and data communication over IP based networks. Andreas Åsander Manager, Product

More information

DATA SECURITY 1/12. Copyright Nokia Corporation 2002. All rights reserved. Ver. 1.0

DATA SECURITY 1/12. Copyright Nokia Corporation 2002. All rights reserved. Ver. 1.0 DATA SECURITY 1/12 Copyright Nokia Corporation 2002. All rights reserved. Ver. 1.0 Contents 1. INTRODUCTION... 3 2. REMOTE ACCESS ARCHITECTURES... 3 2.1 DIAL-UP MODEM ACCESS... 3 2.2 SECURE INTERNET ACCESS

More information

HP DeskJet 970C Series Printer Network Guide for Windows. English

HP DeskJet 970C Series Printer Network Guide for Windows. English HP DeskJet 970C Series Printer Network Guide for Windows English Table of Contents 1 Using Your Printer on a Network Setting Up Your Printer.......................................................... 2

More information

MAXIS ONE TECHNOLOGIES, L.L.C. MAXIS ONE TECHNOLOGIES, L.L.C. CLOUD-BASED VIRTUAL HOSTED PBX USER S MANUAL

MAXIS ONE TECHNOLOGIES, L.L.C. MAXIS ONE TECHNOLOGIES, L.L.C. CLOUD-BASED VIRTUAL HOSTED PBX USER S MANUAL MAXIS ONE TECHNOLOGIES, L.L.C. WWW.MAXISONE.COM BRINGING THE NEXT GENERATION OF VOICE TECHNOLOGY TO YOU CLOUD-BASED VIRTUAL HOSTED PBX USER S MANUAL July 27, 2015 MAXIS ONE TECHNOLOGIES, L.L.C. A Service-Disabled

More information

Telephony System Integrator s Guide for ShoreTel. Citrix EasyCall Gateway 3.0

Telephony System Integrator s Guide for ShoreTel. Citrix EasyCall Gateway 3.0 Citrix EasyCall Gateway Telephony System Integrator s Guide for ShoreTel Citrix EasyCall Gateway 3.0 Copyright and Trademark Notice Use of the product documented in this guide is subject to your prior

More information

Magic Quadrant for Corporate Telephony in EMEA, 2003

Magic Quadrant for Corporate Telephony in EMEA, 2003 Markets, S. Blood, C. Lock Research Note 2 September 2003 Magic Quadrant for Corporate Telephony in EMEA, 2003 Cisco and Alcatel continue to offer the market's most comprehensive corporate propositions.

More information

RealShot Manager Compression Server software

RealShot Manager Compression Server software RealShot Manager Compression Server software User Guide Software Version 1.0 RealShot Manager 2004 Sony Corporation Copyright Notice 2004 Sony Corporation. All rights reserved. This manual may not be reproduced,

More information

nexvortex SIP Trunking

nexvortex SIP Trunking nexvortex SIP Trunking January 2015 510 SPRING STREET HERNDON VA 20170 +1 855.639.8888 Copyright nexvortex 2014 This document is the exclusive property of nexvortex, Inc. and no part may be disclosed,

More information

Aastra DT690 and DT390 Cordless Phones» Making cordless work for you

Aastra DT690 and DT390 Cordless Phones» Making cordless work for you Aastra DT690 and DT390 Cordless Phones» Making cordless work for you DT690» The clear choice for demanding users The DT690 is the clear choice for demanding office users, but is also developed for use

More information

Intelligent Monitoring Configuration Tool

Intelligent Monitoring Configuration Tool Intelligent Monitoring Configuration Tool Overview Software Version 1.0 and above EZPlugger 2004 Sony Corporation Copyright Notice 2004 Sony Corporation. All rights reserved. This manual may not be reproduced,

More information

Thor VM1. Quick Start Guide. Vehicle-Mount Computer. with Microsoft Windows Embedded CE 6 or Windows Embedded Standard 2009 Operating System

Thor VM1. Quick Start Guide. Vehicle-Mount Computer. with Microsoft Windows Embedded CE 6 or Windows Embedded Standard 2009 Operating System Thor VM1 Vehicle-Mount Computer with Microsoft Windows Embedded CE 6 or Windows Embedded Standard 2009 Operating System Quick Start Guide VM1-QS Rev A 4/12 Setting up the Thor VM1 Please have the following

More information

formerly Help Desk Authority 9.1.2 Quest Free Network Tools User Manual

formerly Help Desk Authority 9.1.2 Quest Free Network Tools User Manual formerly Help Desk Authority 9.1.2 Quest Free Network Tools User Manual 2 Contacting Quest Software Email: Mail: Web site: info@quest.com Quest Software, Inc. World Headquarters 5 Polaris Way Aliso Viejo,

More information

New Features SMART Sync 2009. Collaboration Feature Improvements

New Features SMART Sync 2009. Collaboration Feature Improvements P L E A S E T H I N K B E F O R E Y O U P R I N T New Features SMART Sync 2009 SMART Sync (formerly SynchronEyes ) is easy-to-use classroom management software that allows teachers to monitor and control

More information

What s New in LANDESK Service Desk Version 7.8. Abstract

What s New in LANDESK Service Desk Version 7.8. Abstract What s New in LANDESK Service Desk Version 7.8 Abstract This document highlights the new features and enhancements introduced in versions 7.8 of LANDESK Service Desk. Document Creation: December, 19 2014.

More information

TIBCO MFT BusinessWorks MFT Palette

TIBCO MFT BusinessWorks MFT Palette TIBCO MFT BusinessWorks MFT Palette This is a TIBCO document from Proginet Sales & Presales Group. Consulting Services This document provides a general overview of using the MFT palette. It assumes that

More information

Intel Small Business Advantage (Intel SBA) Release Notes for OEMs

Intel Small Business Advantage (Intel SBA) Release Notes for OEMs Intel Small Business Advantage (Intel SBA) Release Notes for OEMs Document Release Date: October 16, 2015 Legal Information INFORMATION IN THIS DOCUMENT IS PROVIDED IN CONNECTION WITH INTEL PRODUCTS. NO

More information

Network Router for ATG Applications

Network Router for ATG Applications Manual No: 577014-129 Revision: A Network Router for ATG Applications Installation Manual Notice Veeder-Root makes no warranty of any kind with regard to this publication, including but not limited to,

More information

Digipass Plug-In for IAS. IAS Plug-In IAS. Microsoft's Internet Authentication Service. Installation Guide

Digipass Plug-In for IAS. IAS Plug-In IAS. Microsoft's Internet Authentication Service. Installation Guide Digipass Plug-In for IAS IAS Plug-In IAS Microsoft's Internet Authentication Service Installation Guide Disclaimer of Warranties and Limitations of Liabilities Disclaimer of Warranties and Limitations

More information

capacity management for StorageWorks NAS servers

capacity management for StorageWorks NAS servers application notes hp OpenView capacity management for StorageWorks NAS servers First Edition (February 2004) Part Number: AA-RV1BA-TE This document describes how to use HP OpenView Storage Area Manager

More information

MX7 Tecton. Quick Start Guide. Hand-Held Computer. With Microsoft Windows Embedded CE 6 or Windows Mobile 6.5 Operating System. TECTON-QS Rev A 4/12

MX7 Tecton. Quick Start Guide. Hand-Held Computer. With Microsoft Windows Embedded CE 6 or Windows Mobile 6.5 Operating System. TECTON-QS Rev A 4/12 MX7 Tecton Hand-Held Computer With Microsoft Windows Embedded CE 6 or Windows Mobile 6.5 Operating System Quick Start Guide TECTON-QS Rev A 4/12 Setting up the MX7 Tecton Please have the following Information

More information

Understanding How to Choose a Database Platform for Siemens PLM Software s Teamcenter

Understanding How to Choose a Database Platform for Siemens PLM Software s Teamcenter Understanding How to Choose a Database Platform for Siemens PLM Software s Teamcenter White Paper Published: April 2009 For the latest information, see http://www.microsoft.com/sqlserver/2008. Copyright

More information

UPGRADE GUIDE. Webwasher Secure Content Management Version 6.0.

UPGRADE GUIDE. Webwasher Secure Content Management Version 6.0. UPGRADE GUIDE Webwasher Secure Content Management Version 6.0 www.securecomputing.com Part Number: 86-0946283-B All Rights Reserved, Published and Printed in Germany 2006 Secure Computing Corporation.

More information

Intel NetMerge Call Processing Software Introduction

Intel NetMerge Call Processing Software Introduction Intel NetMerge Call Processing Software Introduction Order Number: 05-0414-007 Software/Version: Intel NetMerge Call Processing Software Version 6.0 INFORMATION IN THIS DOCUMENT IS PROVIDED IN CONNECTION

More information

Secure Web Gateway 11.7 Upgrade Release Notes

Secure Web Gateway 11.7 Upgrade Release Notes Secure Web Gateway 11.7 Upgrade Release Notes August 2015 Trustwave is pleased to announce that the upgrade path for Secure Web Gateway to version 11.7 is now available. For more information on SWG 11.7,

More information

Infor M3 Report Manager. Solution Consultant

Infor M3 Report Manager. Solution Consultant Infor M3 Report Manager Per Osmar Solution Consultant per.osmar@infor.com Carl Bengtsson CTO carl.bengtsson@accure.se 1 Agenda Challenges What is Report Manager Features Key Messages Demo Pilot Pre-req

More information

USER GUIDE CLOUDME FOR WD SENTINEL

USER GUIDE CLOUDME FOR WD SENTINEL USER GUIDE CLOUDME FOR WD SENTINEL Page 2 of 18 TABLE OF CONTENTS INTRODUCTION 3 Safe European Storage How does this really work? 3 3 GETTING STARTED 4 Setting up an account Setting up a company account

More information

Deployment Guide for the Polycom SoundStructure VoIP Interface for Cisco Unified Communications Manager (SIP)

Deployment Guide for the Polycom SoundStructure VoIP Interface for Cisco Unified Communications Manager (SIP) Deployment Guide for the Polycom SoundStructure VoIP Interface for Cisco Unified Communications Manager (SIP) UC Software 4.0.1 December 2011 1725-33223-001 Rev. A Trademark Information POLYCOM, the Polycom

More information

The Art of High Availability

The Art of High Availability The Essentials Series: Configuring High Availability for Windows Server 2008 Environments The Art of High Availability by The Art of High Availability... 1 Why Do We Need It?... 1 Downtime Hurts... 1 Critical

More information

MX-ONE Messaging Voice Mail 4.2

MX-ONE Messaging Voice Mail 4.2 MX-ONE Messaging Voice Mail 4.2 Telephone User Interface User Guide MX-ONE Messaging Voice Mail 4.2 USER GUIDE Copyright 2008. Aastra Telecom Sweden AB. All rights reserved. This document contains proprietary

More information

Open Cloud Store. End-user manual. For

Open Cloud Store. End-user manual. For Open Cloud Store - End-user manual For 1 Version control... 3 2 Introduction to BackupAgent... 4 3 Configuring BackupAgent... 5 3.1 Create a BackupAgent account... 5 3.2 Download and install the BackupAgent

More information

Secure Web Gateway 11.6 Release Notes

Secure Web Gateway 11.6 Release Notes Secure Web Gateway 11.6 Release Notes Trustwave is pleased to announce the release of Secure Web Gateway version 11.6. November 2014 For information on upgrading, see the Trustwave SWG 11.6 Upgrade Release

More information

NetIQ SecureLogin 8.0.1 includes new features, improves usability, and resolves several previous issues.

NetIQ SecureLogin 8.0.1 includes new features, improves usability, and resolves several previous issues. NetIQ SecureLogin 8.0 SP1 Readme May 2014 NetIQ SecureLogin 8.0.1 includes new features, improves usability, and resolves several previous issues. Many of these improvements were made in direct response

More information

QuickSpecs Windows Small Business Server 2011

QuickSpecs Windows Small Business Server 2011 Overview Windows Small Business Server 2011 At A Glance Designed and priced for small businesses with up to 75 users, Windows Small Business Server 2011 Standard delivers enterprise-class technology in

More information

Windows Hard Disk Encryption

Windows Hard Disk Encryption Windows Hard Disk Encryption Usage Analysis September 2010 Windows Hard Disk Encryption Usage Analysis Introduction This is the first OPSWAT usage report for hard disk encryption products. Because Microsoft

More information

SBC 1000 / SBC 2000 Series Configuration Guide (For Microsoft Lync Server 2013)

SBC 1000 / SBC 2000 Series Configuration Guide (For Microsoft Lync Server 2013) Configuration Guide SBC 1000 / SBC 2000 Series Configuration Guide (For Microsoft Lync Server 2013) For use with AT&T s IP Flexible Reach Enhanced Features Service on MIS, MPLS PNT or AT&T VPN Disclaimers

More information

formerly Help Desk Authority 9.1.3 Upgrade Guide

formerly Help Desk Authority 9.1.3 Upgrade Guide formerly Help Desk Authority 9.1.3 Upgrade Guide 2 Contacting Quest Software Email: Mail: Web site: info@quest.com Quest Software, Inc. World Headquarters 5 Polaris Way Aliso Viejo, CA 92656 USA www.quest.com

More information

Dell Migration Manager for Exchange 8.11. Product Overview

Dell Migration Manager for Exchange 8.11. Product Overview Dell Migration Manager for Exchange 8.11 2014 Dell Inc. ALL RIGHTS RESERVED. This guide contains proprietary information protected by copyright. The software described in this guide is furnished under

More information

Your connection to the world. Aastra. Lars Kjennerud. Head of Enterprise ONE. 2008 Aastra Technologies Ltd.

Your connection to the world. Aastra. Lars Kjennerud. Head of Enterprise ONE. 2008 Aastra Technologies Ltd. Your connection to the world Aastra Lars Kjennerud Head of Enterprise ONE 1 Welcome to Aastra» Aastra s acquisition of Ericsson s Communications Business presents a lot of opportunities and a new boost

More information

Configuration in TeliCore

Configuration in TeliCore Configuration in TeliCore Rev. 1.0.3 Table of Contents INTRODUCTION... 3 About Telinta...3 Preface...4 Key Features and Benefits...5 Configuration Checklist...6 CONFIGURATION INSTRUCTIONS... 7 Configuration

More information

4.0. Offline Folder Wizard. User Guide

4.0. Offline Folder Wizard. User Guide 4.0 Offline Folder Wizard User Guide Copyright Quest Software, Inc. 2007. All rights reserved. This guide contains proprietary information, which is protected by copyright. The software described in this

More information

UPGRADE. Upgrading Microsoft Dynamics Entrepreneur to Microsoft Dynamics NAV. Microsoft Dynamics Entrepreneur Solution.

UPGRADE. Upgrading Microsoft Dynamics Entrepreneur to Microsoft Dynamics NAV. Microsoft Dynamics Entrepreneur Solution. UPGRADE Microsoft Dynamics Entrepreneur Solution Upgrading Microsoft Dynamics Entrepreneur to Microsoft Dynamics NAV White Paper June 2008 The information contained in this document represents the current

More information

Gain Control of Space with Quest Capacity Manager for SQL Server. written by Thomas LaRock

Gain Control of Space with Quest Capacity Manager for SQL Server. written by Thomas LaRock Gain Control of Space with Quest Capacity Manager for SQL Server written by Thomas LaRock Copyright Quest Software, Inc. 2008. All rights reserved. This guide contains proprietary information, which is

More information

Network Management 100 Success Secrets

Network Management 100 Success Secrets Network Management 100 Success Secrets The Complete Guide to Network Management Software, Tools, Systems, Services and Performance management Gerard Blokdijk Network Management 100 Success Secrets Copyright

More information

FROM TELEPHONY TO IP COMMUNICATIONS: A NATURAL EVOLUTION REDUCE COSTS AND IMPROVE MOBILITY WITH IP COMMUNICATIONS APPLICATION NOTE

FROM TELEPHONY TO IP COMMUNICATIONS: A NATURAL EVOLUTION REDUCE COSTS AND IMPROVE MOBILITY WITH IP COMMUNICATIONS APPLICATION NOTE FROM TELEPHONY TO COMMUNICATIONS: A NATURAL EVOLUTION REDUCE COSTS AND IMPROVE MOBILITY WITH COMMUNICATIONS APPLICATION NOTE CONTENTS INTRODUCTION / 3 INCREASE PRODUCTIVITY WITH A CONNECTED WORKSTATION

More information

SMART Meeting Pro System Administrator s Guide

SMART Meeting Pro System Administrator s Guide PLEASE THINK BEFORE YOU PRINT SMART Meeting Pro System Administrator s Guide Windows Operating Systems Product Registration If you register your SMART product, we ll notify you of new features and software

More information

Steps to Migrating to a Private Cloud

Steps to Migrating to a Private Cloud Deploying and Managing Private Clouds The Essentials Series Steps to Migrating to a Private Cloud sponsored by Introduction to Realtime Publishers by Don Jones, Series Editor For several years now, Realtime

More information

Integrating Citrix EasyCall Gateway with SwyxWare

Integrating Citrix EasyCall Gateway with SwyxWare Integrating Citrix EasyCall Gateway with SwyxWare The EasyCall Gateway has been tested for interoperability with Swyx SwyxWare, versions 6.12 and 6.20. These integration tests were done by using EasyCall

More information

TPP-10024 Date: March 2010 Product: ShoreTel NICE System version: ShoreTel 9.2

TPP-10024 Date: March 2010 Product: ShoreTel NICE System version: ShoreTel 9.2 T P P A P P N O T E TPP-10024 Date: March 2010 Product: ShoreTel NICE System version: ShoreTel 9.2 Abstract The NICE recording suite is a comprehensive solution that enables ShoreTel customers to perform

More information

Enabling Useful Active Directory Auditing

Enabling Useful Active Directory Auditing The Essentials Series: Tackling Active Directory s Four Biggest Challenges Enabling Useful Active Directory Auditing sponsored by by Greg Shields En abling Useful Active Directory Auditing... 1 The Native

More information

HP 4120 IP Phone. User Guide

HP 4120 IP Phone. User Guide HP 4120 IP Phone User Guide Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. All Rights Reserved. This document contains proprietary

More information

Vista USB Link Adapter. User s Manual

Vista USB Link Adapter. User s Manual Vista USB Link Adapter User s Manual Vista USB Link Adapter User s Manual Safety Instructions Always read the safety instructions carefully Keep this User s Manual for future reference Keep this equipment

More information

Consumerization. Managing the BYOD trend successfully. Harish Krishnan, General Manager, Wipro Mobility Solutions WWW.WIPRO.COM

Consumerization. Managing the BYOD trend successfully. Harish Krishnan, General Manager, Wipro Mobility Solutions WWW.WIPRO.COM Consumerization Managing the BYOD trend successfully WWW.WIPRO.COM Harish Krishnan, General Manager, Wipro Mobility Solutions Employees dictate IT Enterprises across the world are giving in to the Consumerization

More information

5-Bay Raid Sub-System Smart Removable 3.5" SATA Multiple Bay Data Storage Device User's Manual

5-Bay Raid Sub-System Smart Removable 3.5 SATA Multiple Bay Data Storage Device User's Manual 5-Bay Raid Sub-System Smart Removable 3.5" SATA Multiple Bay Data Storage Device User's Manual www.vipower.com Table of Contents 1. How the SteelVine (VPMP-75511R/VPMA-75511R) Operates... 1 1-1 SteelVine

More information

LEGAL INFORMATION. ZTE Unite is a trademark of the ZTE Corporation.

LEGAL INFORMATION. ZTE Unite is a trademark of the ZTE Corporation. LEGAL INFORMATION Copyright 2012 ZTE CORPORATION. All rights reserved. No part of this publication may be excerpted, reproduced, translated or utilized in any form or by any means, electronic or mechanical,

More information

Copy Tool For Dynamics CRM 2013

Copy Tool For Dynamics CRM 2013 Copy Tool For Dynamics CRM 2013 Page 1 of 15 Copy Tool 2013 Copyright Warranty disclaimer Limitation of liability License agreement Copyright 2013 Dynamics Professional Solutions. All rights reserved.

More information

Operating Instructions Driver Installation Guide

Operating Instructions Driver Installation Guide Operating Instructions Driver Installation Guide For safe and correct use, be sure to read the Safety Information in "Read This First" before using the machine. TABLE OF CONTENTS 1. Introduction Before

More information

Wave 4.5. Wave ViewPoint Mobile 2.0. User Guide

Wave 4.5. Wave ViewPoint Mobile 2.0. User Guide Wave 4.5 Wave ViewPoint Mobile 2.0 User Guide 2014 by Vertical Communications, Inc. All rights reserved. Vertical Communications and the Vertical Communications logo and combinations thereof and Applications

More information

Protecting Data with a Unified Platform

Protecting Data with a Unified Platform Protecting Data with a Unified Platform The Essentials Series sponsored by Introduction to Realtime Publishers by Don Jones, Series Editor For several years now, Realtime has produced dozens and dozens

More information

Strong Authentication for Cisco ACS 5.x

Strong Authentication for Cisco ACS 5.x Strong Authentication for Cisco ACS 5.x with Powerful Authentication Management for Service Providers and Enterprises Authentication Service Delivery Made EASY Copyright Copyright 2011. CRYPTOCard Inc.

More information

Accessing BlackBerry Data Services Using Wi-Fi Networks

Accessing BlackBerry Data Services Using Wi-Fi Networks Accessing BlackBerry Data Services Using Wi-Fi Networks 2007 Research In Motion Limited. All rights reserved. 2 of 7 Contents Introduction...3 Wi-Fi access to BlackBerry data services...3 Priority for

More information

Application Notes for Configuring Microsoft Office Communications Server 2007 R2 and Avaya IP Office PSTN Call Routing - Issue 1.0

Application Notes for Configuring Microsoft Office Communications Server 2007 R2 and Avaya IP Office PSTN Call Routing - Issue 1.0 Avaya Solution & Interoperability Test Lab Application Notes for Configuring Microsoft Office Communications Server 2007 R2 and Avaya IP Office PSTN Call Routing - Issue 1.0 Abstract These Application

More information

Installing the IPSecuritas IPSec Client

Installing the IPSecuritas IPSec Client Mac Install Installing the IPSecuritas IPSec Client IPSecuritasMac201003-01 Global Technology Associates 3505 Lake Lynda Drive Suite 109 Orlando, FL 32817 Tel: +1.407.380.0220 Fax. +1.407.380.6080 Email:

More information

By the Citrix Publications Department. Citrix Systems, Inc.

By the Citrix Publications Department. Citrix Systems, Inc. Licensing: Planning Your Deployment By the Citrix Publications Department Citrix Systems, Inc. Notice The information in this publication is subject to change without notice. THIS PUBLICATION IS PROVIDED

More information

WHITE PAPER SPON. What is the Total Value of Ownership for a Hosted PBX? Published September 2012. An Osterman Research White Paper.

WHITE PAPER SPON. What is the Total Value of Ownership for a Hosted PBX? Published September 2012. An Osterman Research White Paper. WHITE PAPER N What is the Total Value of An Osterman Research White Paper Published September 2012 sponsored by SPON sponsored by Osterman Research, Inc. P.O. Box 1058 Black Diamond, Washington 98010-1058

More information

Scanner Wedge for Windows Mobile v2.0 Software User Guide

Scanner Wedge for Windows Mobile v2.0 Software User Guide Scanner Wedge for Windows Mobile v2.0 Software User Guide Contents INSTALLING SCANNER WEDGE SOFTWARE 2 ACTIVATING THE SCANNER CONNECTION 3 TRACING SCANNER OUTPUT 6 FORMATTING OUTPUT 8 SELECTING START UP

More information

www.novell.com/documentation User Guide Novell iprint 1.1 March 2015

www.novell.com/documentation User Guide Novell iprint 1.1 March 2015 www.novell.com/documentation User Guide Novell iprint 1.1 March 2015 Legal Notices Novell, Inc., makes no representations or warranties with respect to the contents or use of this documentation, and specifically

More information

SolarWinds Migrating SolarWinds NPM Technical Reference

SolarWinds Migrating SolarWinds NPM Technical Reference SolarWinds Migrating SolarWinds NPM Technical Reference Copyright 1995-2015 SolarWinds Worldwide, LLC. All rights reserved worldwide. No part of this document may be reproduced by any means nor modified,

More information

Protecting Data with a Unified Platform

Protecting Data with a Unified Platform Protecting Data with a Unified Platform The Essentials Series sponsored by Introduction to Realtime Publishers by Don Jones, Series Editor For several years now, Realtime has produced dozens and dozens

More information

Allscripts Professional EHR

Allscripts Professional EHR for Allscripts Professional EHR Remote Desktop (RDP) Setup and Installation Guide April, 2015 ii Copyright 2010 2015 NoteSwift, Inc. All Rights Reserved. NoteSwift is a trademark of NoteSwift, Inc., in

More information

Echo Backup Software. Quick Start Guide

Echo Backup Software. Quick Start Guide Echo Backup Software Quick Start Guide INTRODUCTION Whether you re a business professional on the road, a student doing homework at a friend s house, or someone simply using a laptop in a café, it s important

More information

PrinterOn Mobile Print Application Overview and User Guide

PrinterOn Mobile Print Application Overview and User Guide PrinterOn Mobile Print Application Overview and User Guide Doc Version 2.3 Contents 1. Key Features & Functionality... 3 1.1. Printer Discovery... 3 1.1.1. Location-Based Search... 3 1.1.2. Keyword Search...

More information

Dell One Identity Cloud Access Manager 7.0.2. Installation Guide

Dell One Identity Cloud Access Manager 7.0.2. Installation Guide Dell One Identity Cloud Access Manager 7.0.2 2014 Dell Inc. ALL RIGHTS RESERVED. This guide contains proprietary information protected by copyright. The software described in this guide is furnished under

More information

Revised Policy for Backup and Cluster Server Software Pricing

Revised Policy for Backup and Cluster Server Software Pricing Date: June 15, 2004 Product Bulletin: 565 Page 1 of 11 Revised Policy for Backup and Cluster Software Pricing This new policy eliminates the need for cluster channel license fees, provides order samples,

More information

Installing Sage ACT! 2013 for New Users

Installing Sage ACT! 2013 for New Users Installing Sage ACT! 2013 for New Users Installing Sage ACT! 2013 for New Users Copyright 2012 Sage Software, Inc. All Rights Reserved. Sage, the Sage logos, ACT!, and the Sage product and service names

More information

TIBCO Nimbus Cloud Service

TIBCO Nimbus Cloud Service TIBCO Nimbus Cloud Service TIBCO Nimbus TIBCO Software Inc. (NASDAQ: TIBX) is a provider of infrastructure software for companies to use onpremise or as part of cloud computing environments. Whether it's

More information

Insight. Microsoft Channel Partners Feel the Pain and Ecstasy of the Cloud. Summary. Analysis. The Commitment to the Cloud

Insight. Microsoft Channel Partners Feel the Pain and Ecstasy of the Cloud. Summary. Analysis. The Commitment to the Cloud Microsoft Channel Partners Feel the Pain and Ecstasy of the Cloud Summary Microsoft is changing itself from the tried and true model of selling software product licenses, to a cloud company. While, this

More information