TMWSuite. Enterprise Management Software

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1 TMWSuite Enterprise Management Software

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3 Your customers are demanding on-time delivery, quick turnarounds and information integration. Meanwhile, you re facing challenges like rising fuel costs, fewer drivers and a run-packed schedule. It s imperative to keep costs and service competitive and to deliver significant value in every way. How do you align and balance all the elements to deliver that kind of value and stay profitable at the same time? Control. Control of information which gives you control of decisions, challenges and opportunities. Control starts with TMWSuite. This enterprise management software integrates all the functions and services for the end-to-end transportation process. It s scalable to fleets ranging from 50 to 50,000. It offers tools to manage specific, unique needs of all fleet types, from bulk, flatbed, van, refrigerated, specialized and dedicated, to private fleets. It s the enabling technology that puts you in control of the information you need to set your plans, put them in motion, monitor results and take action. In other words, TMWSuite can help you become best in class. How well does TMWSuite work? Ask our 500-plus customers worldwide. TMW was founded in 1983 by professionals who grew up in the trucking industry. Nobody better understands the real-world strategic challenges of running a trucking business or the day-to-day issues you and your employees face. We have over 20 years of experience and have reinvested our knowledge and dollars in innovations that continue to drive success for our customers. We understand the importance of business continuity and are dedicated to the smooth transition from your current system to complete installation of TMWSuite. Our customers will tell you TMW is the safe, smart, proven choice. At TMW, we say Numbers speak louder than words. Here are some of the Numbers our customers have seen. Improved billed ratio of 6% Increased revenue per mile by 3.5% Reduced empty miles by 7% Reduced driver turnover by 50% Added $100 million in revenue and zero dollars in overhead. TMWSuite Control starts here. 2

4 CEO OPERATIONS FINANCE EXECUTIVE OFFICE REPORTING IN REAL-TIME ASSET MANAGEMENT ORDER ENTRY PLANNING DISPATCH DELIVERY TRANSACTION COMPLETE BACK OFFICE REPORTING IN REAL-TIME BILLING SETTLEMENTS ACCOUNTING FLEET MAINTENANCE 3 TMW s end-to-end integrative technology helps you stay in control of the knowledge that leads to success. TMWSuite integrates all the functions of these three key areas executive office, asset management and back office to assure accurate, up-to-date information is shared across the organization. That integration provides the control needed to handle ever-changing market dynamics and still come out ahead. Equally important, TMW has a proven capability to interface with the wide variety of complementary technologies our customers are using today. That means you ll continue to get the performance and value you depend on in areas such as mobile communications, route optimization, fuel cards and many more. The Executive Office Getting from Point A to Point B has never been more demanding. While Executive Management keeps an eye on big-picture issues, they also want to know what s happening in real time. TMW offers ResultsNow by TMW, a Key Performance Indicator (KPI)-based system with real-time reporting, allowing executives to make more informed decisions. Management benefits from a truly synchronous operation because TMW interconnects your disparate business functions for a more integrated, efficient process. Asset Management This is where potential really needs to be maximized in the Point A to Point B processes that require the most management. Through real-time monitoring, exception management and integration of converging technologies, TMW can help you get the optimum return on your most important investment. From dispatching the asset and following it through the transaction, to purchasing fuel and delivering the goods on time, TMW partners with you to meet the complex and ever-increasing demands of your customers in the most cost-efficient way possible. The Back Office TMW links accounting with billing and settlements, providing general ledger information with great speed and accuracy. And because everything is integrated, there is no need to manually enter additional data into the system. TMW software allows you to actually bill upon completion of a transaction now that s freedom. Even better, the efficiencies provided by the system allow you to increase business without adding staff.

5 Real-time performance management powers up-to-the minute control. Imagine having the knowledge and ability to impact your bottom line before the month is over. How would having daily visibility of sales force revenue, resource management, revenue by customer or any other operational information impact your business decisions? What if you received an instant alert if your dispatcher assigned a load that was not profitable or your days sales outstanding were higher than expected? TMW recognizes that timely information is the key to making every element of your business as productive and cost-efficient as possible. That s why we developed ResultsNow by TMW with The Dawg to help manage your business. ResultsNow by TMW ResultsNow, TMW s web-based performance monitoring application, uses every data point captured in TMWSuite. By setting up KPIs that are most critical to your business, ResultsNow will give you continuous visibility to that information right on your desktop. The Dawg Get instant control thanks to instant alerts. Once you ve set your KPIs, how would you like to know when a rule has been broken? Within ResultsNow is an alert tool called The Dawg. This watchdog constantly scans your company s ongoing transactions in near real time. It detects exceptions or negative trends that exceed your chosen threshold and sends an automatic and immediate alert to you or anyone you designate. The end result? More control. You have the comprehensive, accurate, up-to-the-minute data you need to make better decisions and adjustments to improve profitability and competitiveness. Through ResultsNow, we have been able to increase driver utilization by 15-20%. We now have the tools to manage our business proactively, which translates directly into increased profitability. - Paul Janco, Director of Customer Service Schneider National Bulk Carriers 4

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7 From order entry and dispatch through real-time decision-making tools, from logistics management through settlements, TMWSuite acts as the hub of your operation. The system organizes and integrates all of your company s information to help you operate efficiently and effectively. It is a powerful solution that gives you easy access to numbers-based information, allowing you to operate based on quantifiable facts. TMWSuite combines the power of a client/server environment with multi-tier,.net tools to give the flexibility and familiarity of Microsoft Windows. It s a single point of entry for accessing and communicating with your existing technology, as well as a link to an array of innovative modular technologies. Control. With TMWSuite, it s end-to-end. TMWSuite System includes: Order Entry Visual Dispatch Rating Invoicing and Settlements Maintenance Accounting Real-time Management Reporting With TMW Systems, we are able to do more with less, which in turn means we can grow faster. - David Summitt President/Owner, Summitt Trucking 6

8 Order Entry Control from the start. The Order Entry component of TMWSuite allows your staff to quickly record all information through a single screen, including pick-up location, multiple delivery locations and scheduled pick-up and delivery times. It also gives users the option of creating orders by event. This event-based approach ensures that all driver tasks are scheduled and accounted for, and that all customer requirements are clear and adhered to. Order Entry automatically applies requirements of individual customers, eliminating costly dispatch errors that can result in customer service issues and lost productivity of assets. In addition, trip distance and estimated delivery times are automatically calculated as are linehaul and accessorial charges. TMW s support ranks highest among all of DistTech s vendors. From simple phone calls and s to more advanced issues, TMWensures that requests are completed quickly. - John Hazenfield Senior Vice President/CIO, Distribution Technologies Inc. Screen Shot of Order Entry Key Benefits Improve customer service Capture all information required to dispatch the correct equipment Automatically apply customer requirements Better plan, fulfill and communicate information about a load Trip distance and estimated delivery times are automatically calculated Linehaul and accessorial charges are automatically calculated Increase asset and staff productivity All necessary information captured in a single screen 7

9 Visual Dispatch You re in control of the facts and outcomes. Visual Dispatch is the core of TMWSuite and applies to truckload, LTL/crossdock, brokerage and drayage segments of the business. It greatly enhances efficiency by allowing users to control all dispatch activities from one central application. Dispatchers can view all available shipments, including individual customer requirements, to determine load priorities and needs. Then the planning worksheet enables them to match moves with available and qualified resources, plan single or multiple moves, determine the best routes and dispatch loads. Once a resource is applied, the trip folder within Visual Dispatch provides all of the information needed to communicate with drivers throughout the life of the load, including billing information. Visual Dispatch s screen views can be customized based on multiple criteria, resulting in more efficient operations and improved productivity. Screen Shot of Visual Dispatch Key Benefits Reduce empty miles and manage resources for peak efficiency View all available shipments and resources at once Minimize dispatch errors See all customer requirements and driver preferences Enter actual information once for the whole process Minimize driver issues Keep and communicate all information in the trip folder Screen Shot of Visual Dispatch Plus - A TMWSuite Option 8

10 Rating Advanced system means more built-in control. The TMW system offers a Rating engine, which can manage almost any combination of rate types. Our advanced system can be configured by any combination of customer, commodity or location, and is also customizable by region and route. With TMW s optional auto rating functionality, the system will automatically search for a rate to match the conditions of an order. Plus, mass updating of rate records makes record maintenance simple. It s never been easier to quickly and accurately price a load. Invoicing and Settlements Control your cash flow with driver satisfaction. With TMWSuite s Invoicing capabilities, you can bill faster and with greater accuracy, resulting in improved cash flow. Information for invoices is pulled directly from the operations management system, including services outside linehaul and recorded, negotiated customer rates. Our invoicing application integrates in real-time with accounting, so all departments are kept up-to-date, which increases staff productivity. In addition, invoicing detail means fewer invoice rejections and follow-up. Our Settlements capability reduces the effort required to pay drivers and increases ontime payment accuracy, greatly improving driver satisfaction. You can quickly and efficiently apply linehaul pay, accessorials and advances to the appropriate driver, equipment and trip, minimizing disputes and conflict. The system also allows you to record negotiated driver, owner-operator and carrier rates. Key Benefits Faster, more accurate rating Rating factors can be modified by data range Fuel surcharges easily managed based on weekly national averages or specific contracts Detention billing generated by specific contract or location Accessorial charges automatically billed per contract at load completion Maximize customer billing No lost income from mis-ratings Eliminate errors and costly rebilling Driver settlement calculations result in accurate driver payment Key Benefits Eliminate costly invoicing mistakes, reduce disputed charges and re-bills All job information migrates from order entry Create custom invoices and master bills Manage accessorial charges Increase invoicing staff productivity to reduce staffing Real-time integration with accounting Generate invoices in multiple formats Support multiple currencies Create supplemental invoices for single moves Improve relations by paying more accurately, eliminating settlement mistakes Easily track advances and deductions Automatically integrate invoicing with payroll and accounts payable Increase settlement staff productivity Calculate settlements manually or automatically through system Base settlements on driver, tractor and/or trailer Implement multiple payment types for individual drivers Implement individual or group settlements 9

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12 Accounting Instant integration maximizes control. TMWSuite integrates seamlessly with several best-of-breed accounting software packages, offering complete integration with all other features throughout TMWSuite. Our premier accounting partner is Microsoft Business Solutions - Great Plains. Great Plains is fully integrated with TMWSuite, which means that the information entered into any part of the system is automatic and seamlessly integrates and populates throughout all other areas of TMWSuite. Complete integration with Great Plains offers you easy access to decision-driving information, giving you real-time data and the opportunity to manage your operation for peak productivity. Maintenance Control costs with maintenance management. ShopLink is a completely integrated Maintenance component within TMWSuite. By managing the maintenance aspect of your operation, it helps you increase fleet efficiency and reduce your overall fleet maintenance costs. It s a powerful, easy-to-use tool that gives you the ability to cut down on unscheduled repairs and maximize warranty recovery. In addition, ShopLink brings together the maintenance data you need in organized reports that help you to evaluate, manage and drive decisions. Key Benefits Reduce errors due to incorrect data entry Single point of data entry populates the entire system Save time and money Seamless integration between TMWSuite and Great Plains Make decisions based on up-to-date, real-time information Integration means the most current data is available throughout the system Key Benefits Significantly reduce unscheduled repairs, control costs and increase vehicle utilization PM scheduling Basic warranty analysis/id Optional attached barcode devices Tires tracked as an inventory part Fuel inventory and management Collect and organize data needed to analyze, evaluate, negotiate and manage fleet and equipment assets and expenses Easy to use, secure All data comes through one point of entry for system integration Easy password-protected security and high data integrity Improves staff productivity Repair order system Purchase order system Invoicing by customer Online help 11

13 Management Reporting Transforming information into action and control. TMWSuite offers you extensive reporting functionality. We provide a full set of report templates that allow you to create a wide range of management reports specific to your business. This gives you the visibility to information you need for better decision-making, from driver utilization to monthly financial statements to maintenance activities and more. You choose the report and set the timeframes. Each report format can be easily manipulated and customized to a format that meets your specific need, including date, selected data range, customer and other specifics. Need to create a new proprietary report? Open any entry in the database and our report wizard will take you through every step to build your custom framework. Once built, you can save your report structure for future use; it integrates with the system for automatic updating. You also have the flexibility to easily convert your report to Microsoft Excel, Access or Word. Screen Shot of Management Reporting Wizard Key Benefits Deeper insight into day-to-day activity and operations Variety of reports for all areas Customizable to specific needs, information Create new reports focused on company-specific issues Increased efficiency A variety of pre-programmed standard reports Flexible scheduling of reports Quick, easy customization Export to other common reporting software Screen Shot of Sample Revenue Analysis 12

14 TMWSuite System Options Getting maximum control through your technology investment. TMWSuite is a powerful tool in and of itself. But it can provide even more value and integration with the addition of a variety of optional applications and integration tools from TMW Systems. Below are just a few of our options that have provided significant benefits to so many of our customers. EDI More and more of your trading partners including shippers, consignees, and 3/4PLs demand you comply with their information requirements. TMW has experience custom-integrating a wide range of EDI systems to match your specific needs to a variety of trading partners. TMW EDI seamlessly transmits order information, status updates and financials to and from your customers through traditional EDI formats and new EDI technologies. TotalMail TotalMail is an intelligent message center and mobile communications gateway that integrates all of your mobile communications systems for greater effectiveness and productivity. It manages messages and information between dispatchers and drivers using in-cab and mobile wireless devices as well as trailer tracking and remote diagnostics systems, automatically updating the TMWSuite database with asset locations and trip status changes. Visual Dispatch Plus With Visual Dispatch Plus, your TMWSuite system creates an at-a-glance calendar view of each driver, allowing you to track your entire operation on-screen. The icon-based interface is easy-to-use, and the color-coded system helps make dispatch decisions fast and simple. Order Import Toolkit Order Import Toolkit is a tool that lets you import data from outside of TMWSuite, either in your own or a customer s system, into TMWSuite electronically instead of entering it manually into the system. That means you have real-time interaction with any shipper s supply chain ERP system, such as SAP, Oracle, J.D. Edwards and others. Imaging by TMW This turnkey imaging solution enables you to convert stacks of invoices, forms and archived documents into manageable and easily-accessible electronic files. TMW s Imaging provides high-speed scanning, storage and management of all of your business-related documents which can improve customer service, efficiency of your billing staff and cash flow. Advanced Load Brokerage Advanced Load Brokerage allows you to expand your business potential by brokering loads to third parties while maintaining control of all brokered loads through one single operational system. The Brokerage module captures rate, cost and performance information related to brokers and puts it at your fingertips, enabling you to make smart, fast decisions. You re able to assign loads to the best carrier based on profitability and past performance. The system can also invoice brokered loads identically to internally carried shipments and retain all data in one central system. estat estat is TMW Systems exclusive Internet reporting/order entry system. It gives customers the convenience of tendering shipments online and getting real-time status reports via the Internet 24 hours a day. It can also automatically status reports to customers to keep them up-to-date. estat s comprehensive administrative component lets you control which users can access the facility and customize each module to meet the needs of the user. Microsoft, Windows and Great Plains are registered trademarks of Microsoft Corporation in the United States and/or other countries. TMWSuite, ResultsNow by TMW, The Dawg, ShopLink, TotalMail, Visual Dispatch Plus and estat are either registered trademarks or trademarks of TMW Systems, Inc. 13

15 Expertise. It s key to success. That s why at TMW, we insist on pairing our core expertise in trucking with that of well-known experts in complementary technologies. You get proven, value-driven solutions across your enterprise to better help you manage your business. We partner with industry-recognized leaders to offer you extended functionality with the total assurance of expertise, quality and experience. In addition, TMW is recognized for our award-winning integration work. That s your assurance of optimum performance of your entire system. We ve had proven success interfacing with all these technologies and more: EDI Mobile Communications Trailer Tracking Mileage Interfaces Fuel/Route Optimization Fuel Card Interfaces Fuel Tax Maintenance Imaging Accounting Cost Analysis Electronic Checks Interfacing with the best of the best. Are you ready to take control? Now that you ve had a preview of what TMWSuite can do for your business, get the full story. We ll provide all the details about this premier integrated system and tell you more about our industry-recognized Support Services that stand behind it. Take control of your efficiency, your profits, your future. Call TMW today at

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