EMC SourceOne. Products Compatibility Guide REV 54

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1 EMC SourceOne Products Compatibility Guide REV 54

2 Copyright EMC Corporation. All rights reserved. Published in the USA. Published February 23, 2016 EMC believes the information in this publication is accurate as of its publication date. The information is subject to change without notice. The information in this publication is provided as is. EMC Corporation makes no representations or warranties of any kind with respect to the information in this publication, and specifically disclaims implied warranties of merchantability or fitness for a particular purpose. Use, copying, and distribution of any EMC software described in this publication requires an applicable software license. EMC², EMC, and the EMC logo are registered trademarks or trademarks of EMC Corporation in the United States and other countries. All other trademarks used herein are the property of their respective owners. For the most up-to-date regulatory document for your product line, go to EMC Online Support (https://support.emc.com). EMC Corporation Hopkinton, Massachusetts In North America EMC SourceOne Products Compatibility Guide

3 CONTENTS Preface 7 Chapter 1 Overview 17 Support Statements Performance Monitor Support EMC SourceOne products language support...18 EMC SourceOne products localization support EMC SourceOne product languages supported for archiving and indexing...19 Chapter 2 EMC SourceOne Management 21 EMC SourceOne Management 7.2 and 7.2 SP Supported mail servers Core component compatibility Archive compatibility Other compatibility items...29 Types of attachments indexed by the Native Archive EMC SourceOne Management 7.1 SP1, 7.1 SP2, 7.1 SP Supported mail servers Core component compatibility Archive compatibility...42 Other compatibility items...43 EMC SourceOne Management 7.0 to 7.0 SP Supported mail servers Core component compatibility Archive compatibility Other compatibility items...53 EMC SourceOne Management 6.7 to 6.8 SP Supported mail servers Core component compatibility Archive compatibility Other compatibility items...63 Chapter 3 EMC SourceOne Offline Access 69 EMC SourceOne Offline Access 7.2 and 7.2 SP EMC SourceOne Offline Access 7.1 SP1, 7.1 SP2, and S1 7.1 SP EMC SourceOne Offline Access 6.7 to 6.8 SP Chapter 4 EMC SourceOne In Place Migration 75 EMC SourceOne In Place Migration Chapter 5 EMC SourceOne for File Systems 77 EMC SourceOne for File Systems Requirements...78 Compatibility with CIFS or NFS...78 EMC SourceOne Products Compatibility Guide 3

4 CONTENTS Other compatibility items...79 EMC SourceOne for File Systems 7.1 SP1, 7.1 SP2, and 7.1 SP Requirements...81 Other compatibility items...81 EMC SourceOne for File Systems Requirements...83 Other compatibility items...84 Chapter 6 EMC SourceOne Discovery Manager 87 EMC SourceOne Discovery Manager 7.2 and 7.2 SP EMC SourceOne Management compatibility...88 EMC Xtender compatibility...88 EMC SourceOne Discovery Manager Desktop 7.2 Client software compatibility...88 EMC SourceOne Discovery Manager Web Application requirements Auditing and reporting Server software compatibility Worker Services compatibility Language support EMC SourceOne Discovery Manager 7.1 SP1, 7.1 SP2, and 7.1 SP EMC SourceOne Management compatibility...93 EMC Xtender compatibility...93 Client software compatibility...93 Auditing and reporting Server software compatibility Worker Services compatibility Language support EMC SourceOne Discovery Manager 7.0 to 7.0 SP EMC SourceOne Management compatibility...95 EMC Xtender compatibility...95 Client software compatibility...95 Auditing and reporting Server software compatibility Worker Services compatibility Language support EMC SourceOne Discovery Manager 6.7 to 6.8 SP EMC SourceOne Management compatibility...97 EMC Xtender compatibility...98 Client software compatibility...98 Database compatibility Server software compatibility Worker Services compatibility Language support Chapter 7 EMC SourceOne Archiving for Microsoft SharePoint 101 EMC SourceOne Archiving for Microsoft SharePoint 7.2 and 7.2 SP EMC SourceOne Archiving for Microsoft SharePoint EMC SourceOne SharePoint Archive Search EMC SourceOne SharePoint Archive Search Restore EMC SourceOne SharePoint EBS provider Using VMware Using EMC Isilon devices Language support EMC SourceOne Products Compatibility Guide

5 CONTENTS Compatibility with Exchange OWA and Domino extensions EMC SourceOne Archiving for Microsoft SharePoint 7.1 SP1, 7.1 SP2, and 7.1 SP EMC SourceOne SharePoint Archive EMC SourceOne SharePoint Archive Search EMC SourceOne SharePoint Archive Search Restore EMC SourceOne SharePoint EBS provider Using VMware Using EMC Isilon devices Language support Compatibility with Exchange OWA and Domino extensions EMC SourceOne Archiving for Microsoft SharePoint 7.0 to 7.0 SP EMC SourceOne SharePoint Archive EMC SourceOne SharePoint Archive Search EMC SourceOne SharePoint Archive Search Restore EMC SourceOne SharePoint EBS provider Using VMware Using EMC Isilon devices Language support EMC SourceOne Archiving for Microsoft SharePoint EMC SourceOne SharePoint Archive EMC SourceOne SharePoint Archive Search EMC SourceOne SharePoint EBS provider Using VMware Language support EMC SourceOne Archiving for Microsoft SharePoint 6.7 SP EMC SourceOne SharePoint Archive 6.7 SP EMC SourceOne SharePoint Archive Search 6.7 SP EMC SourceOne SharePoint EBS Provider 6.7 SP Using VMware Language support Chapter 8 EMC SourceOne for Microsoft SharePoint Storage Management 115 EMC SourceOne for Microsoft SharePoint Storage Management Required software Compatibility with Microsoft Exchange OWA and IBM Domino extensions Language support EMC SourceOne for Microsoft SharePoint Storage Management 7.1 SP1, 7.1 SP2, and 7.1 SP Required software Compatibility with Microsoft Exchange OWA and IBM Domino extensions Language support EMC SourceOne for Microsoft SharePoint Storage Management Supported software EMC Cloud Tiering Appliance (CTA) support Language support Chapter 9 EMC SourceOne Supervisor 121 EMC SourceOne Supervisor Server and databases EMC SourceOne Supervisor 7.2 Manager EMC SourceOne Products Compatibility Guide 5

6 CONTENTS EMC SourceOne Supervisor 7.2 Web Application (Reviewer and Reports) host EMC SourceOne Supervisor 7.2 Web Application (Reviewer and Reports) end user client EMC SourceOne Supervisor 7.0 and 7.0 SP Upgrading from EMC SourceOne Supervisor 6.6 or 6.6 SP Server and databases EMC SourceOne Supervisor 7.0 and 7.0 SP1 Manager EMC SourceOne Supervisor 7.0 and 7.0 SP1 Reviewer EMC SourceOne Supervisor 6.6 and 6.6 SP Upgrading to EMC SourceOne Supervisor 6.6 or 6.6 SP1 from EMC Xaminer Server and databases EMC SourceOne Supervisor 6.6 and 6.6 SP1 Manager EMC SourceOne Supervisor 6.6 or 6.6 SP1 Reviewer EMC SourceOne Products Compatibility Guide

7 Preface As part of an effort to improve its product lines, EMC periodically releases revisions of its software and hardware. Therefore, some functions that are described in this document might not be supported by all versions of the software or hardware currently in use. The product release notes provide the most up-to-date information on product features. Contact your EMC technical support professional if a product does not function correctly or does not function as described in this document. Note This document was accurate at publication time. Go to EMC Online Support (https:// support.emc.com) to ensure that you are using the latest version of this document. Purpose This document includes compatibility information for EMC SourceOne. Audience This guide is intended for use by system administrators that are responsible for installing and maintaining EMC SourceOne. Revision history The following table presents the revision history of this document. Table 1 Revision History Revision Date February 23, 2016 (Revision 54) Description Updated the Compatibility with CIFS or NFS section Updated support for Microsoft Internet Explorer Updated support for IBM Domino 9.0 or on Red Hat Enterprise Linux 6.6 December 9, 2015 (Revision 53) November 9 (Revision 52) Updated instances of IBM AIX 6.2 to IBM AIX 7.1 Added EMC SourceOne Removed EMC SourceOne Updated support for Celerra, VNX, Data Domain, Isilon, and NetApp Updated support for IBM Domino 9.0 or with Microsoft Windows Server 2012 Updated content for EMC SourceOne ediscovery IS1200 Updated EMC SourceOne for File Systems support for CIFS and NFS Removed support for EMC SourceOne Management 6.6.x Removed support for EMC SourceOne Offline Access 6.6.x Removed support for EMC SourceOne Discovery Manager 6.6.x Removed support for EMC SourceOne Archiving for Microsoft SharePoint 6.6.x October 8, 2015 (Revision 51) Added EMC SourceOne Supervisor 7.2 Preface 7

8 Preface Table 1 Revision History (continued) Revision Date September 21 (Revision 50) Description Added EMC SourceOne Discovery Manager Added EMC SourceOne Management Added EMC SourceOne for File Systems Added EMC SourceOne Archiving for Microsoft SharePoint7.2.1 Added EMC SourceOne for Offline Access Added support for Microsoft Windows Server 2012, Standard edition, 64-bit for EMC SourceOne Supervisor 7.0 SP1 Updated EMC SourceOne Management Extensions for IBM Domino support Updated EMC SourceOne Extensions for Outlook Web Access (OWA) Support July 2, 2015 (Revision 49) June 10, 2015 (Revision 48) Added EMC SourceOne In Place Migration 7.3 Added EMC SourceOne Discovery Manager Added EMC SourceOne Management Added EMC SourceOne for File Systems Added EMC SourceOne for Microsoft SharePoint Added EMC SourceOne for Offline Access April 30, 2015 (Revision 47) Added EMC SourceOne Discovery Manager 7.2 Added EMC SourceOne Management 7.2 Added EMC SourceOne for File Systems 7.2 Added EMC SourceOne for Microsoft SharePoint 7.2 Added EMC SourceOne for Offline Access 7.2 Removed support for EMC SourceOne Management 6.5.x Removed support for EMC SourceOne Offline Access 6.5.x Removed support for EMC SourceOne Discovery Manager 6.5.x Removed support for EMC SourceOne Supervisor 6.5 Removed support for Microsoft Exchange 2003 Removed support for Microsoft Windows Server 2003 Removed support for IBM Domino 7.0.x and 8.0.x Removed support for IBM i 5.4 and 6.1 Removed support for Microsoft Entourage 2004 Removed support for OWA 2003 November 28, 2014 (Revision 46) September 25, 2014 (Revision 45) Added the VNX storage model to the list of platforms that are certified to work with EMC SourceOne for File Systems using the CIFS protocol. Updated the supported IBM Notes versions for SourceOne Master and Worker Services for EMC SourceOne Management 7.1 SP1 and 7.1 SP2. 8 EMC SourceOne Products Compatibility Guide

9 Preface Table 1 Revision History (continued) Revision Date Description Clarified support for Microsoft Exchange 2013 and Microsoft Exchange 2013 SP1 for EMC SourceOne Management 7.1 SP1 and 7.1 SP2. Clarified mail server operating system support for IBM Domino 8.0.x, 32-bit, not using IBM DB2 database. Clarified support for OWA extensions. Added support for Windows Server 2008 R2, Standard or Enterprise edition, SP1 64-bit for the EMC SourceOne console for EMC SourceOne Management 7.1 SP1 and 7.1 SP2. For EMC Isilon devices, removed content in the EMC SourceOne Management 7.1 SP1 and 7.1 SP2 releases, as well as the EMC SourceOne for Microsoft SharePoint 7.1 SP1 and 7.1 SP2 releases, that indicated additional capabilities such as Retention and WORM support are not supported. August 18, 2014 (Revision 44) July 31, 2014 (Revision 43) Added support for EMC SourceOne Management 7.1 SP2 to EMC SourceOne Supervisor 6.6, 6.6 SP1, 7.0, and 7.0 SP1 Server. Updated compatibility for EMC SourceOne Extension for IBM Lotus Domino for EMC SourceOne Management 6.6 to 6.8 SP4, 7.0 to 7.0 SP2, and 7.1 SP1. Added support for EMC SourceOne Management 7.1 SP2 to EMC SourceOne for File Systems 6.8. Added EMC SourceOne Discovery Manager 7.1 SP2 Added EMC SourceOne Management 7.1 SP2 Added EMC SourceOne for File Systems 7.1 SP2 Added EMC SourceOne for Microsoft SharePoint 7.1 SP2 Added EMC SourceOne for Offline Access 7.1 SP2 May 2, 2014 (Revision 42) Clarified support for service packs Removed references to Windows authentication only Removed support for Microsoft Windows XP Updated all 7.1 references to 7.1 SP1 April 4, 2014 (Revision 41) March 17, 2014 (Revision 40) March 13, 2014 (Revision 39) March 4, 2014 (Revision 38) Clarified support for Windows Server 2012 R2 Standard edition Updated EMC SourceOne In Place Migration 6.8 section Added EMC SourceOne Supervisor 7.0 SP1 Added EMC SourceOne Discovery Manager 7.1 SP1 Added EMC SourceOne Management 7.1 SP1 Added EMC SourceOne for File Systems 7.1 SP1 Added EMC SourceOne for Microsoft SharePoint 7.1 SP1 Added EMC SourceOne for Offline Access 7.1 SP1 December 23, 2013 (Revision 37) Added EMC SourceOne Discovery Manager 7.0 SP2 9

10 Preface Table 1 Revision History (continued) Revision Date Description Added EMC SourceOne Management 7.0 SP2 Added EMC SourceOne for Microsoft SharePoint 7.0 SP2 December 06, 2013 (Revision 36) October 18, 2013 (Revision 35) Added EMC SourceOne Discovery Manager Added EMC SourceOne Management Added EMC SourceOne Discovery Manager 7.1 Added EMC SourceOne Management 7.1 Added EMC SourceOne for File Systems 7.1 Added EMC SourceOne for Microsoft SharePoint 7.1 Added EMC SourceOne for Offline Access 7.1 August 9, 2013 (Revision 34) June 27, 2013 (Revision 33) Added EMC SourceOne Supervisor 7.0 Added EMC SourceOne Discovery Manager 7.0 and 7.0 SP1 Added EMC SourceOne Management 7.0 and 7.0 SP1 Added EMC SourceOne for Microsoft SharePoint 7.0 and 7.0 SP1 June 18, 2013 (Revision 32) May, 2013 (Revision 31) March, 2013 (Revision 30) January, 2013 (Revision 29) December, 2012 (Revision 28) Added EMC SourceOne Management 6.8 SP3 Added EMC SourceOne Discovery Manager 6.8 SP3 Added EMC SourceOne Management 6.7 SP4 Added EMC SourceOne Discovery Manager 6.7 SP4 Added EMC SourceOne for File Systems 6.8 Added information about EMC SourceOne Management 6.8 SP2 hotfix 2 Added EMC SourceOne Discovery Manager 6.8 SP2 Added EMC SourceOne Management 6.8 SP2 Added EMC SourceOne Offline Access 6.8 SP2 Added EMC SourceOne Supervisor 6.6 SP1 October, 2012 (Revision 27) Added EMC SourceOne Discovery Manager 6.7 SP3 Added EMC SourceOne Management 6.7 SP3 Added EMC SourceOne Management 6.8 SP1 support for Domino Clarified VMware support with EMC SourceOne for Microsoft SharePoint 6.6, 6.7 SP2 and 6.8, and EMC SourceOne for File Systems 6.6 and 6.6 SP1 September, 2012 (Revision 26) July, 2012 (Revision 25) Clarified EMC SourceOne Management support for Exchange 2010 personal archives Added EMC SourceOne Discovery Manager 6.6 SP2 10 EMC SourceOne Products Compatibility Guide

11 Preface Table 1 Revision History (continued) Revision Date Description Added EMC SourceOne Management 6.6 SP2 Clarified EMC SourceOne Supervisor 6.6 support for Windows 2008 R2 Clarified EMC SourceOne Management 6.8 SP1 support for Outlook 2010 SP1 June, 2012 (Revision A24) April, 2012 (Revision A23) April, 2012 (Revision A22) March, 2012 (Revision A21) Added EMC SourceOne Discovery Manager 6.8 SP1 Added EMC SourceOne Management 6.8 SP1, support for Domino 8.5.3, and additional support for Outlook 2010 SP1, 32-bit Added EMC SourceOne In Place Migration 6.8 Added EMC SourceOne for Microsoft SharePoint 6.8 Added EMC SourceOne Discovery Manager 6.8 Added EMC SourceOne Management 6.8 Added EMC SourceOne Offline Access 6.8 Added EMC SourceOne Office Access support for S/MIME encryption Clarified support statement and third party product version support throughout Added EMC SourceOne Offline Access client 6.8 support for Citrix XenApp 6.0 for Windows Server 2008 R2 February, 2012 (Revision A20) October, 2011 (Revision A19) Added EMC SourceOne for Microsoft SharePoint Storage Management 6.7 Added EMC SourceOne for Microsoft SharePoint 6.7 SP2 Added support for Remote Desktop Services (formerly Terminal Services) with EMC SourceOne Offline Access 6.7 or 6.7 SP2 clients Clarified EMC Atmos CAS device usage with EMC SourceOne Management 6.7, SP1, and SP2 Clarified EMC Data Domain device usage with EMC SourceOne Management 6.7, SP1, and SP2 September, 2011 (Revision A18) Added EMC SourceOne Management 6.7 SP2 Added EMC SourceOne Discovery Manager 6.7 SP2 Added EMC SourceOne Offline Access 6.7 SP2 Added EMC SourceOne Supervisor 6.6 support for Outlook 2010 September, 2011 (Revision A17) Added EMC SourceOne Management 6.5 SP2, 6.6 SP1, 6.7, and 6.7 SP1 support for EMC DiskXtender for Windows 6.5 SP2, 64-bit, and 6.5 SP3, 32-bit Added EMC SourceOne Management 6.7 and 6.7 SP1 support for EMC Atmos CAS 2.0 Clarified EMC SourceOne Management 6.7 and 6.7 SP1 support for Internet Explorer Clarified EMC SourceOne Management 6.6 to 6.7 SP1 SourceOne Extension for IBM Lotus Domino kit locations August, 2011 (Revision A16) Added EMC SourceOne Management 6.7 SP1 Added EMC SourceOne Discovery Manager 6.7 SP1 11

12 Preface Table 1 Revision History (continued) Revision Date Description Clarified EMC SourceOne Management 6.6 to 6.7 SP1 OWA extension kit locations July, 2011 (Revision A15) Added EMC SourceOne Management 6.7 Added EMC SourceOne Discovery Manager 6.7 Added EMC SourceOne Offline Access 6.7 Clarified Firefox and Internet Explorer browser support for EMC SourceOne Management versions June, 2011 (Revision A14) April, 2011 (Revision A13) March, 2011 (Revision A12) Added EMC SourceOne Supervisor 6.6 Updated EMC SourceOne for File Systems 6.6 SP1 to support EMC Cloud Tiering Appliance Added EMC SourceOne for File Systems 6.6 SP1 Added EMC SourceOne Management 6.6 SP1, including the new direct support for additional storage devices. Added EMC SourceOne Discovery Manager 6.6 SP1 Clarified VMware support statements for EMC SourceOne Management 6.5 and 6.6 versions Modified SharePoint 6.6, Files 6.6, Discovery Manager 6.6, and EMC SourceOne ediscovery - Kazeon 4.5 to indicate support for EMC SourceOne Management 6.6 SP1 Clarified general support statement on page 1 March, 2011 (Revision A11) September, 2010 (Revision A10) September, 2010 (Revision A09) June, 2010 (Revision A08) Added EMC SourceOne Offline Access Added EMC SourceOne for File Systems 6.6. Added EMC SourceOne Management 6.6 support for WIndows bit Added EMC SourceOne Management 6.6 support for the EMC SourceOne console running on Windows Server 2008 R2 64-bit Added EMC SourceOne Management 6.6 Added EMC SourceOne for Microsoft SharePoint 6.6 Added EMC SourceOne Discovery Manager 6.6 Added EMC SourceOne ediscovery - Kazeon 4.4 February, 2010 (Revision A07) Added EMC SourceOne Management 6.5 SP2 Added EMC SourceOne Supervisor 6.5 Added EMC SourceOne Discovery Manager SP2 Removed Outlook XP as a supported client for EMC SourceOne Management Clarified EMC SourceOne Management support for Exchange 2010 Added EMC SourceOne Management support for Solaris 9 and 10 with Domino 7, 8, and 8.5 Clarified EMC SourceOne Management and Discovery Manager requirements for EMC Xtender support 12 EMC SourceOne Products Compatibility Guide

13 Preface Table 1 Revision History (continued) Revision Date November, 2009 (Revision A06) Description Added EMC SourceOne Management support for Exchange 2010 Added EMC SourceOne Management support for Exchange clusters running on Microsoft Windows Server 2008 Clarified EMC SourceOne Management localization kit information Removed EMC SourceOne Management requirement to use some physical devices when using VMware October, 2009 (Revision A05) Clarified VMware support for EMC SourceOne Management 6.5 and 6.5 SP1 Added support for Domino 8.0 and 7.0 on IBM i 5.4 for EMC SourceOne Management 6.5 and 6.5 SP1 Clarified EMC SourceOne Discovery Manager 6.5 requirements Clarified EMC SourceOne Management requirements for EMC Xtender support September, 2009 (Revision A04) July, 2009 (Revision A03) June, 2009 (Revision A02) Added EMC SourceOne Discovery Manager 6.5 Added DiskXtender 6.3 SP1 support for EMC SourceOne Management 6.5 SP1 Added support for Domino 8.5 for EMC SourceOne Management 6.5 Clarified Active Directory support for EMC SourceOne Management 6.5 to include Windows 2008 Active Directory Clarified Entourage shortcutting support Added support for Firefox 3.0 for EMC SourceOne Management 6.5 Added list of attachments that are supported for indexing by the EMC SourceOne Native Archive Added support for use of Notes multi-user with EMC SourceOne Management 6.5 clients Clarified Windows Server 2003 support to include both R2 and non-r2 versions and not include the Datacenter edition for EMC SourceOne Management 6.5 Clarified Active Directory support to be only for Windows Server 2003 Active Directory for EMC SourceOne Management 6.5 Clarified that items not covered by this document are not supported April, 2009 (Revision A01) Initial release. Related documentation The EMC SourceOne documentation set includes the following publications: EMC SourceOne Product Guides EMC SourceOne Products Compatibility Guide EMC SourceOne Products Security Configuration Guide EMC SourceOne Management EMC SourceOne Management Installation Guide EMC SourceOne Management Administration Guide EMC SourceOne Management Release Notes 13

14 Preface EMC SourceOne Management Localized Product Release Notes EMC SourceOne Auditing and Reporting Installation and Administration Guide EMC SourceOne Management Pack for Microsoft System Center Operations Manager Guide EMC SourceOne Search User Guide EMC SourceOne Disaster Recovery Solution Guide EMC SourceOne Discovery Manager EMC SourceOne Discovery Manager Installation and Administration Guide EMC SourceOne Discovery Manager Desktop User Guide EMC SourceOne Discovery Manager Web Application User Guide EMC SourceOne Discovery Manager Release Notes EMC SourceOne Discovery Manager Localized Product Release Notes EMC SourceOne Discovery Manager Desktop Quick Reference Cards EMC SourceOne for File Systems EMC SourceOne for File Systems Installation Guide EMC SourceOne for File Systems Administration Guide EMC SourceOne for File Systems Release Notes EMC SourceOne Offline Access EMC SourceOne Offline Access Installation and Administration Guide EMC SourceOne Offline Access User Guide EMC SourceOne Offline Access Release Notes EMC SourceOne Archiving for Microsoft SharePoint EMC SourceOne Archiving for Microsoft SharePoint Installation Guide EMC SourceOne Archiving for Microsoft SharePoint Administration Guide EMC SourceOne Archiving for Microsoft SharePoint Release Notes EMC SourceOne Archiving for Microsoft SharePoint Quick Reference Card EMC SourceOne for Microsoft SharePoint Storage Management EMC SourceOne for Microsoft SharePoint Storage Management Installation Guide EMC SourceOne for Microsoft SharePoint Storage Management Administration Guide EMC SourceOne for Microsoft SharePoint Storage Management Release Notes EMC SourceOne Supervisor EMC SourceOne Supervisor Installation Guide EMC SourceOne Supervisor Administration Guide EMC SourceOne Supervisor Web Application (Reviewer and Reports) Guide EMC SourceOne Supervisor Release Notes Special notice conventions that are used in this document EMC uses the following conventions for special notices: NOTICE Addresses practices that are not related to personal injury. 14 EMC SourceOne Products Compatibility Guide

15 Preface Note Presents information that is important, but not hazard-related. Typographical conventions EMC uses the following type style conventions in this document: Table 2 Style conventions Bold Italic Monospace Used for names of interface elements, such as names of buttons, fields, tab names, and menu paths (what the user specifically selects or clicks) Used for full titles of publications that are referenced in text Used for: System code System output, such as an error message or script Pathnames, file names, prompts, and syntax Commands and options Monospace italic Monospace bold Used for variables Used for user input [ ] Square brackets enclose optional values Vertical bar indicates alternate selections - the bar means or { } Braces enclose content that the user must specify, such as x or y or z... Ellipses indicate non-essential information that is omitted from the example Where to get help EMC support, product, and licensing information can be obtained as follows: Product information For documentation, release notes, software updates, or information about EMC products, go to EMC Online Support at https://support.emc.com. Technical support Go to EMC Online Support and click Service Center. Several options for contacting EMC Technical Support appear on the site. Note that to open a service request, you must have a valid support agreement. Contact your EMC sales representative for details about obtaining a valid support agreement or with questions about your account. Online communities Go to EMC Community Network at https://community.emc.com for peer contacts, conversations, and content on product support and solutions. Interactively engage online with customers, partners, and certified professionals for all EMC products. Your comments Your suggestions help to improve the accuracy, organization, and overall quality of the user publications. Send your opinions of this document to 15

16 Preface 16 EMC SourceOne Products Compatibility Guide

17 CHAPTER 1 Overview This guide describes the supported configurations, components, operating systems, and products that can be used with EMC SourceOne products. This document is organized by product and version. Topics in this section include: Support Statements EMC SourceOne products language support Overview 17

18 Overview Support Statements Performance Monitor Support Configurations, components, operating systems, or products that are not listed in this document are not supported. EMC SourceOne products support only the third-party product versions that the product vendor supports, and that are in this document. Only third parties can support third-party product features which are not documented as working with EMC SourceOne products. EMC SourceOne products do not support all third party product features. If a listed third-party product is no longer supported by the vendor (such as when a product has reached the end of support), support for that product may be limited or no longer available. Once a supported product reaches the end of standard support, only defects reported against an EMC SourceOne product that are reproducible with a supported version of that product can be addressed. Otherwise, the customer is asked to upgrade to a current supported version to continue to receive support. Microsoft Windows provides Performance Monitor (PerfMon) counters that can systems management applications can consume to enable administrators to monitor system and application performance for applications running on Windows, such as EMC SourceOne. EMC SourceOne publishes a set of performance counters when installed to enable monitoring of performance of some EMC SourceOne processes. The EMC SourceOne counters are provided on an As Is basis, technical support for issues that are related to the performance counters is not available. EMC SourceOne products language support EMC SourceOne product language support consists of the following. The list of languages for which each product is localized. Refer to EMC SourceOne products localization support on page 18 for the localization support for each product. The list of languages which the EMC SourceOne Native Archive can process for archiving and indexing. Refer to EMC SourceOne product languages supported for archiving and indexing on page 19 for the archiving and indexing support. EMC SourceOne products localization support The languages for which each of the EMC SourceOne products are localized are listed in appropriate sections for each of the following products. EMC SourceOne 7.2.x EMC SourceOne 7.1.x EMC SourceOne 7.0.x EMC SourceOne 6.8.x EMC SourceOne 6.7.x 18 EMC SourceOne Products Compatibility Guide

19 Overview Note EMC SourceOne Supervisor is not localized. EMC SourceOne product languages supported for archiving and indexing The EMC SourceOne Native Archive supports archiving and indexing for the languages that are listed in the following table. EMC SourceOne indexing, search, and display is Unicode compliant. This display means that any Unicode encoded content can be archived, indexed, searched, and displayed. The following table lists the special cases. Conversion and indexing uses UTF8 for all documents. Conversion to UTF8 occurs for all searches before execution. Refer to for more information about Unicode. Table 3 Languages supported for archiving and indexing Afrikaans Faeroese Malay Albanian Farsi Mongolian Arabic Finnish Norwegian Armenian French Polish Azeri Galician Portuguese Bahasa German Russian Basque Greek Serbian Belarusian Hebrew Slovak Bengali Hungarian Slovenian Bulgarian Icelandic Spanish Catalan Indonesian Swedish Chinese (Simplified) Italian Tamil Chinese (Traditional) Japanese Tatar Croatian Kazak Thai [1] Cyrillic Korean [1] Turkish Czech Kyrgyz Ukrainian Danish Latvian Uzbek Dutch Lithuanian Vietnamese English Macedonian Welsh Estonian [1] Due to variations in how spaces and punctuation are processed, languages such as Thai and Korean are indexed differently. Keyword searches that are performed on datasets that include objects in those languages must be optimized for each language to ensure the best results. EMC SourceOne product languages supported for archiving and indexing 19

20 Overview 20 EMC SourceOne Products Compatibility Guide

21 CHAPTER 2 EMC SourceOne Management This section describes the supported configurations, components, operating systems, and products that can be used with the EMC SourceOne Management products. Topics include: EMC SourceOne Management 7.2 and 7.2 SP EMC SourceOne Management 7.1 SP1, 7.1 SP2, 7.1 SP EMC SourceOne Management 7.0 to 7.0 SP EMC SourceOne Management 6.7 to 6.8 SP EMC SourceOne Management 21

22 EMC SourceOne Management EMC SourceOne Management 7.2 and 7.2 SP2 Supported mail servers The following sections included compatibility information for EMC SourceOne Management 7.2 and 7.2 SP2. The following table lists the mail server and minimum versions of operating system combinations that are compatible with EMC SourceOne Management. Table 4 Mail server compatibility Mail Server Microsoft Exchange 2013 RTM, or SP1. Also refer to the following EMC SourceOne support information: Mail Server Operating System An operating system that Microsoft Exchange 2013 RTM, or SP1 supports. For Microsoft Exchange 2013, or SP1, refer to the section that includes information about Microsoft Exchange virtual organizations and address list segregation or Address Book Policies in Other compatibility items on page 29. For all Microsoft Exchange 2013 releases, refer to the section that includes information about Microsoft Exchange Server 2010 and 2013 personal archives in Archive compatibility on page 28. Microsoft Exchange 2010 RTM, SP1, SP2, or SP3. Also refer to the following EMC SourceOne support information: An operating system that Microsoft Exchange 2010 RTM, SP1, SP2, or SP3 supports. For Microsoft Exchange 2010 RTM, SP1, SP2, or SP3, refer to the section that includes information about Microsoft Exchange virtual organizations and address list segregation or Address Book Policies in Other compatibility items on page 29. For all Microsoft Exchange 2010 releases, refer to the section that includes information about Microsoft Exchange Server 2010 and 2013 personal archives in Archive compatibility on page 28. Microsoft Exchange 2007 RTM, or SP3. Also refer to the section that includes information about Exchange virtual organizations and address list segregation or Address Book Policies in Other compatibility items on page 29. IBM Domino 9.0 or 9.0.1, 32-bit or 64-bit, not using IBM DB2 database. 22 EMC SourceOne Products Compatibility Guide An operating system that Microsoft Exchange 2007 RTM, or SP3 supports. IBM AIX 7.1, 64-bit, using the 64-bit EMC SourceOne Management Extensions 7.1 SP2 for IBM Lotus Domino. IBM AIX 6.1, 32-bit, using the 32-bit EMC SourceOne Management Extensions 7.1 SP2 for IBM Lotus Domino. Microsoft Windows Server 2012, Standard, or Enterprise edition, 64-bit, with the EMC SourceOne Management Extensions 7.1 SP2 for IBM Lotus Domino that are installed as a 64-bit application. Microsoft Windows Server 2008 R2, Standard, or Enterprise edition, 64-bit, SP2, with the EMC SourceOne

23 EMC SourceOne Management Table 4 Mail server compatibility (continued) Mail Server Mail Server Operating System Management Extensions 7.1 SP2 for IBM Lotus Domino that are installed as a 64-bit application. Only IBM Domino 9.0 or 9.0.1, 32-bit is supported with Red Hat Enterprise Linux 6.6 on 32-bit or 64-bit Intel platforms, using the 32-bit EMC SourceOne Management Extensions 7.1 SP2 for IBM Lotus Domino. Sun Solaris 10, using 64-bit kernel with 32-bit operating system. IBM Domino 8.5, 8.5.1, 8.5.2, 8.5.3, 32-bit or 64-bit, not using IBM DB2 database. IBM AIX 7.1, 64-bit, using the 64-bit EMC SourceOne Management Extensions 7.1 SP2 for IBM Lotus Domino. IBM AIX 6.1, 32-bit, using the 32-bit use the EMC SourceOne Management Extensions 7.1 SP2 for IBM Lotus Domino. Microsoft Windows Server 2008 R2, Standard, or Enterprise edition, 64-bit, SP2, with the EMC SourceOne Management Extensions 7.1 SP2 for IBM Lotus Domino that are installed as a 64-bit application. Red Hat Enterprise Linux 6.2 on 32-bit or 64-bit Intel platforms, using the 32-bit EMC SourceOne Management 7.1 SP2 for IBM Lotus Domino. Sun Solaris 10, using 64-bit kernel with 32-bit operating system. Core component compatibility The following table describes the supported environment in which the minimum versions of the EMC SourceOne Management core components can be installed. Table 5 Core component compatibility Core Component EMC SourceOne console Operating System Windows Server 2012 R2 Standard or Datacenter edition, 64-bit Windows Server 2012, Standard, or Datacenter edition, 64-bit Windows Server 2008 R2, Standard, or Enterprise edition, SP1, 64-bit Windows 10 Professional and Enterprise editions, 32-bit and 64-bit Microsoft Windows 8.1, Professional and Enterprise editions, 64-bit and 32-bit Required Software Requires that the following software be installed: Microsoft Visual C SP1 Redistributable Package (x86). On English, French, Italian, German, and Spanish language systems, this package is automatically installed with the EMC SourceOne Management software if it is not present. On Simplified Chinese and Japanese language systems, the redistributable package specific to the supported language must be manually or silently installed. Microsoft Visual C SP1 Redistributable Package (x86). On English, French, Italian, German, and Spanish language systems, this package is automatically installed with the EMC SourceOne Management software if it is not present. On Simplified Chinese and Japanese language systems, the redistributable package specific to the supported language must be manually or silently installed. Microsoft SQL Server Native Client Redistributable Package (installed by EMC SourceOne Management installation). Core component compatibility 23

24 EMC SourceOne Management Table 5 Core component compatibility (continued) Core Component EMC SourceOne Master Services or Worker Services Operating System Microsoft Windows 8, Professional and Enterprise editions, 64-bit and 32-bit Microsoft Windows 7, Home, Ultimate, Enterprise, and Professional editions, RTM or SP1, 64-bit and 32-bit Windows Vista, Business, or Enterprise edition, SP1, 32-bit only Windows Server 2012 R2 Standard or Datacenter edition, 64-bit Windows Server 2012, Standard, or Datacenter edition, 64-bit Windows Server 2008 R2, Standard or Enterprise edition, RTM or SP1, 64-bit Required Software Microsoft.NET Framework 4.0 Redistributable Package. Microsoft Management Console (MMC) 3.0. Internet Explorer 9, 10, or 11. Refer to the Microsoft documentation for information regarding supported Internet Explorer versions specific to an operating system. If the EMC SourceOne console is used with Exchange mail servers, then a mail client that the mail server you are using supports must be installed. The following mail clients are supported with cache mode disabled: Microsoft Office Outlook 2007 Microsoft Office Outlook 2010, 32-bit Microsoft Outlook 2013 RTM, or SP1, 32-bit If the EMC SourceOne console is used with IBM Domino mail servers, then a mail client that the mail server you are using supports must be installed. The following mail clients are supported: IBM Notes 9.0 or IBM Lotus Notes IBM Lotus Notes IBM Lotus Notes IBM Lotus Notes 8.5 The multi-user version of IBM Notes is not supported with the EMC SourceOne console. Requires that the following software be installed: Microsoft Visual C SP1 Redistributable Package (x86). On English, French, Italian, German, and Spanish language systems, this package is automatically installed with the EMC SourceOne Management software if it is not present. On Simplified Chinese and Japanese language systems, the redistributable package specific to the supported language must be manually or silently installed. Microsoft SQL Server Native Client Redistributable Package (installed by EMC SourceOne Management installation). Microsoft.NET Framework 4.0 Redistributable Package. If EMC SourceOne Master Services or Worker Services are used with Microsoft Exchange mail servers, then a mail client that the mail server you are using supports must be installed. The following mail clients are supported with cache mode disabled: Microsoft Outlook 2013 RTM, or SP1, 32-bit Microsoft Office Outlook 2010, 32-bit Microsoft Office Outlook 2007 If EMC SourceOne Master Services or Worker Services are used with IBM Domino mail servers, then a mail client that the mail server you are 24 EMC SourceOne Products Compatibility Guide

25 EMC SourceOne Management Table 5 Core component compatibility (continued) Core Component Operating System Required Software EMC SourceOne SQL Server databases EMC SourceOne ONM Viewer An operating system that is compatible with the SQL server version. Microsoft Windows 10, Professional and Enterprise editions, 32-bit and 64-bit using supports must be installed. The following mail clients are supported: IBM Notes 9.0. or IBM Lotus Notes IBM Lotus Notes IBM Lotus Notes IBM Lotus Notes 8.5 The multi-user version of IBM Notes is not supported with the EMC SourceOne Master Services or Worker Services. Requires one of the following minimum versions of the software to be installed: Microsoft SQL Server 2014, Standard, or Enterprise editions, 64-bit. Note: AlwaysOn Failover Cluster Instance is supported. Microsoft SQL Server 2012, SP1, SP2, Standard, or Enterprise editions, 64-bit. Note: AlwaysOn Failover Cluster Instance is supported. Microsoft SQL Server 2008 R2, SP1, SP2, or SP3, Standard, or Enterprise editions, 64-bit. Microsoft SQL Server 2008, SP1, SP2, SP3, or SP4, Standard, or Enterprise editions, 64-bit. Database Authentication The databases are accessed using the Microsoft SQL Server Native Client. The EMC SourceOne SQL Server databases use Windows authentication. However, the SQL Server database engine can be set to use either Windows authentication or Mixed mode authentication. Database Installation Consider the following: The EMC SourceOne Management and EMC SourceOne Discovery Manager databases can be installed on the same computer, provided there are sufficient resources. Sufficient resources such as for CPU, memory, I/O, or on separate SQL Server systems. EMC SourceOne databases are installed at a SQL Server compatibility level which works with all supported SQL Server versions. Do not change the compatibility level. Upgrading Upgrading from Microsoft SQL Server Standard Edition to Enterprise edition is supported. Downgrading from Enterprise edition to Standard edition is not supported. Requires either of the following minimum versions of the software to be installed: IBM Notes 9.0 or Core component compatibility 25

26 EMC SourceOne Management Table 5 Core component compatibility (continued) Core Component EMC SourceOne Extension for IBM Lotus Domino EMC SourceOne Extensions for OWA 2013 Support EMC SourceOne Extensions for OWA 2010 Support Operating System Microsoft Windows 8.1, Professional and Enterprise editions, 32-bit and 64-bit Microsoft Windows 8, Professional and Enterprise editions, 32-bit and 64-bit Microsoft Windows 7, Home, Professional, Enterprise, and Ultimate editions 32-bit and 64-bit, RTM, or SP1 Windows Vista, SP1, Business, or Enterprise edition, 32-bit A supported IBM Domino operating system and version. Windows Server 2012, Standard, or Datacenter edition, 64-bit Windows Server 2008 R2, Standard or Enterprise edition, RTM or SP1, 64-bit only Windows Server 2008 R2, Standard or Enterprise edition, RTM or SP1, 64-bit only Required Software IBM Lotus Notes 8.5, 8.5.2, or The multi-user version of Notes is supported for all these versions. Microsoft.NET Framework 4.0 Redistributable Package. Microsoft Visual C SP1 Redistributable Package (x86). On English, French, Italian, German, and Spanish language systems, this package is automatically installed with the EMC SourceOne Management software if it is not present. On Simplified Chinese and Japanese language systems, the redistributable package specific to the supported language must be manually or silently installed. IBM Domino must be installed with a supported version of Domino on a supported platform. On Microsoft Windows platforms, Microsoft Visual C SP1 Redistributable Package (x86). On English, French, Italian, German, and Spanish language systems, this package is automatically installed with the EMC SourceOne software if it is not present. On Simplified Chinese and Japanese language systems, the redistributable package specific to the supported language must be manually or silently installed. Microsoft Exchange Server 2013 RTM, or SP1. Microsoft Visual C SP1 Redistributable Package (x86). On English, French, Italian, German, and Spanish language systems, this package is automatically installed with the EMC SourceOne software if it is not present. On Simplified Chinese and Japanese language systems, the redistributable package specific to the supported language must be manually or silently installed. Microsoft.NET Framework 4.0 SP1 Redistributable Package. For EMC SourceOne Management 7.2, use the EMC SourceOne Extensions for Microsoft Outlook Web Access (OWA) download package. Microsoft Exchange 2010, SP1, SP2, and SP3. Microsoft Visual C Redistributable Package (x86). On English, French, Italian, German, and Spanish language systems, this package is automatically installed with the EMC SourceOne software if it is not present. On Simplified Chinese and Japanese language systems, the redistributable package specific to the supported language must be manually or silently installed. Microsoft.NET Framework 3.5 SP1 Redistributable Package. 26 EMC SourceOne Products Compatibility Guide

27 EMC SourceOne Management Table 5 Core component compatibility (continued) Core Component EMC SourceOne Extensions for OWA 2007 Support EMC SourceOne Search EMC SourceOne Web Services Operating System Windows Server 2008 R2, Standard or Enterprise edition, RTM or SP1, 64-bit only Windows Server 2012 R2 Standard or Datacenter edition, 64-bit Windows Server 2012, Standard, or Datacenter edition, 64-bit Windows Server 2008 R2 Standard or Enterprise edition, 64-bit Windows Server 2012 R2 Standard or Datacenter edition, 64-bit Windows Server 2012, Standard, or Datacenter edition, 64-bit Windows Server 2008 R2, Standard, or Enterprise edition, 64-bit Required Software For EMC SourceOne Management 7.2, use the EMC SourceOne Extensions for Microsoft Outlook Web Access (OWA) download package. Microsoft Exchange 2007 SP3. Microsoft Visual C SP1 Redistributable Package (x86). On English, French, Italian, German, and Spanish language systems, this package is automatically installed with the EMC SourceOne software if it is not present. On Simplified Chinese and Japanese language systems, the redistributable package specific to the supported language must be manually or silently installed. Microsoft.NET Framework 3.5 SP1 Redistributable Package. For EMC SourceOne Management 7.2, use the EMC SourceOne Extensions for Microsoft Outlook Web Access (OWA) download package. Microsoft Visual C SP1 Redistributable Package (x86). On English, French, Italian, German, and Spanish language systems, this package is automatically installed with the EMC SourceOne software if it is not present. On Simplified Chinese and Japanese language systems, the redistributable package specific to the supported language must be manually or silently installed. Microsoft.NET Framework 4.0 Redistributable Package. Microsoft Internet Information Services (IIS) as follows: IIS 8.5 with Windows Server 2012 R2 IIS 8.0 with Windows Server 2012 IIS 7.5 with Windows Server 2008 R2 Microsoft ASP.NET 4.0. For EMC SourceOne Search to support some Restore Files functionality, install the Java Runtime Environment (JRE), version 6 or 7, on the client computer's operating system (Windows or Macintosh). If you use a 32- bit browser, then install the 32-bit version of the JRE. If you use a 64-bit browser, then install the 64-bit version of the JRE. Both the 32-bit and the 64-bit versions of the JRE can be installed on the same computer. Must be installed on a Worker Server Microsoft.NET Framework 4.0 Redistributable Package Microsoft Internet Information Services (IIS) as follows: IIS 8.5 with Windows Server 2012 R2 IIS 8.0 with Windows Server 2012 IIS 7.5 with Windows Server 2008 R2 Microsoft ASP.NET 4.0 Core component compatibility 27

28 EMC SourceOne Management Table 5 Core component compatibility (continued) Core Component EMC SourceOne Mobile Services Operating System Windows Server 2012 R2 Standard or Datacenter edition, 64-bit Windows Server 2012, Standard, or Datacenter edition, 64-bit Windows Server 2008 R2, Standard, or Enterprise edition, 64-bit Required Software Microsoft Visual C SP1 Redistributable Package (x86). On English, French, Italian, German, and Spanish language systems, this package is automatically installed with the EMC SourceOne software if it is not present. On Simplified Chinese and Japanese language systems, the redistributable package specific to the supported language must be manually or silently installed. Microsoft.NET Framework 4.0 Redistributable Package. Microsoft Internet Information Services (IIS) as follows: IIS 8.5 with Windows Server 2012 R2 IIS 8.0 with Windows Server 2012 IIS 7.5 with Windows Server 2008 R2 Microsoft ASP.NET 4.0. Microsoft Outlook Web Access Light 2007 or 2010 using the Universal URL feature. Usage of shortcuts from OWA Light 2007 or 2010 requires that the Universal URL Web service for the EMC SourceOne Mobile Services software be configured using the EMC SourceOne console. Microsoft Entourage 2008 using the Universal URL feature. Usage of shortcuts from Microsoft Entourage requires that the Universal URL Web service for the EMC SourceOne Mobile Services software be configured using the EMC SourceOne console Mobile devices that support Exchange using the Universal URL feature. Usage of shortcuts from mobile devices requires that the Universal URL Web service for the EMC SourceOne Mobile Services software be configured using the EMC SourceOne console. Archive compatibility This table lists the minimum requirements for the archives that can be used with EMC SourceOne Management to archive messages. Table 6 Archive component compatibility Component EMC SourceOne Native Archive Compatibility Computers that are EMC SourceOne Native Archive servers must have the following installed: One of the following: Windows Server 2012 R2, Standard, or Datacenter edition, 64-bit Windows Server 2012, Standard, or Datacenter edition, 64-bit Windows Server 2008 R2, Standard or Enterprise edition, RTM or SP1, 64-bit Microsoft.NET Framework 4.0 SP1 Redistributable Package. Microsoft Visual C SP1 Redistributable Package (x86). On English, French, Italian, German, and Spanish language systems, this package is automatically installed with the EMC 28 EMC SourceOne Products Compatibility Guide

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