Introducing KVH mini-vsat Broadband 2.0 The only end-to-end solution for connectivity and content delivery at sea

Transcription

1 Introducing KVH mini-vsat Broadband 2.0 The only end-to-end solution for connectivity and content delivery at sea Presented by: Robert Hopkins, Jr. Director, IP-MobileCast Services KVH Industries, Inc.

2 Management and Operations Challenges Recruit and retain the best officers and crew Digital natives value connections to family, and digital entertainment Training and professional development is valued by personnel, protects your investment and improves efficiency Machinery is increasingly sophisticated to run and maintain Regulations are complex and change frequently Ensure access to critical operational content Electronic chart updating for safety and ECDIS compliance Frequent, high resolution weather updates for safety and as input to routing software, leading to greater fuel efficiency All of the above, at a reasonable, fixed cost

3 Welcome to mini-vsat Broadband 2.0 The most complete global maritime communications solution, offering the greatest business value and the connectivity maritime operators need. All available from a single partner.

4 The Power of One Global onboard connectivity Hardware & network management Great content Affordable content delivery All backed by a comprehensive service and support program

5 The Power of One Global Connectivity Onboard Hardware Content Content Delivery KVH OneCare

6 KVH s Global Broadband Network 25 transponders on 17 satellites Covering entire maritime market Speeds up to 4 Mbps Enterprise-grade infrastructure 500 TB of data & 25 million voice minutes in 2014

7 Network Capacity Expansion Leverage readily available commercial satellites Adding capacity only where needed Heavily travelled areas covered with multiple transponders New commercial satellites coming online Intelsat Epic: 60 Gbps/satellite ViaSat 2: 280 Gbps

8 ArcLight Technologies Spread Spectrum Modulation for much smaller antennas with same coverage Code Re-use Multiple Access (CRMA) for consistent, low latency service and high quality voice Time Division (TDMA) - Users wait their turn Code Re-use (CRMA) - Users transmit simultaneously

9 New - Airtime Plans Connecting ships faster and more affordably Open & Metered plans deliver data at the network s highest speeds Up to 4 Mbps / 1 Mbps 40% less expensive to get the same amount of data at 50% higher speeds* In some cases, 15 times faster speed at one-third the cost Fixed Rate plans Speed-based plans with clear monthly data allotments * Based on comparison of a KVH Open plan and comparable legacy Fixed plan; savings will vary based on selected plan

10 New - mykvh Secure, personalized management portal See vessel status, location, and data use Allocate operational and crew data use Receive alerts by and/or SMS

11 Enterprise Connectivity Web-based Management Tools Usage reports, alerts, support tickets, and more Fleet monitoring application for fleet IT managers

12 mykvh Usage Views FX Plan OP Plan

13 mykvh User Allocations

14 mykvh Managed Alerts Usage Alerts at 50, 80 & 100% Overage Alerts by GB & MB Notification by & Text/SMS

15 The Power of One Global Connectivity Onboard Hardware Content Content Delivery KVH OneCare

16 ArcLight Technology Enables Use of Small, Powerful Antennas Spread spectrum modulation Mitigates adjacent satellite interference from small antennas TracPhone VIP-series onboard terminals 85% smaller than comparable TDMA antennas Antenna size does not impact coverage area Only the transmission speeds Fully licensed by FCC and approved for use in more than 125 countries Standard C-band dome Standard TDMA VSAT dome

17 Multiple Hardware Options Using Common Platform World s Smallest Maritime VSAT 37 cm (14.5 in) Ku-band Antenna Enterprise-grade, Feature- packed VSAT 60 cm (24 in) Ku-band Antenna Global C/Ku-band Maritime VSAT 1.1 m (42.5 in) C/Ku-band Antenna

18 Integrated Onboard Hardware and Software Manufacturing the hardware ensures everything works together Smaller, simpler, and more reliable Over-the-air software update capability Stabilized tracking antennas for any size vessel Common belowdecks unit Modem Bandwidth and Network Manager Voice over IP (VoIP) phone lines Ethernet switch, Wi-Fi 500 GB content server

19 Which Installation Looks More Reliable? KVH s Solution Typical Solution

20 Complete Suite of , Internet Café & Network Management Solutions Benefit Manage bandwidth and connectivity onboard

21 The Power of One Global Connectivity Onboard Hardware Content Content Delivery KVH OneCare

22 Click to view on YouTube

23 Unmatched Entertainment

24 Unmatched Entertainment Great programming in every category Updated around the clock Stored onboard for immediate access Play something different on every device For your TV, tablet, smartphone and laptop Flexible subscriptions from just $49/ship per month

25 News from Home Digital Newspapers 67 national newspapers in 22 languages 14 special interest papers in English Created daily by KVH Media Group editorial staff located around the globe Delivered digitally, can be viewed on reader s tablet, smartphone, or laptop NEWSlink Print service used by 10,000+ merchant ships and 300+ cruise ships

26 TV News from Home in Local Languages

27 TV News from Home Sources 1 China NTD (New Tang Dynasty) Global News 简 体 中 文 (Mandarin) 2 France France 24 Français (French) 3 Ukraine IHTEP+ Українська (Ukrainian) 4 Greece Euronews Ελληνικά (Greek) 5 Italy Euronews Italiano (Italian) 6 Netherlands BVN Nederlands (Dutch) 7 India TV Asia ह न द (Hindi) 8 Germany Deutsche Welle Deutsch (German) 9 Philippines ABS-CBN Tagalog (Filipino) 10 Japan NHK 日 本 語 (Japanese) 11 Norway TV 2 Norsk (Norwegian) 12 Russia Channel 1 Русский (Russian) Programming and offers are subject to change and may vary for some customers.

28 International News in English and Premium News Channels News Sources Channels 1 Euronews 2 Russia Today 3 Al Jazeera 4 One America 5 BBC Premium channels available with subscription 6 CNN

29 Popular Sports Entertainment Daily sports news and highlights Featured events like FIFA World Cup 2014 Final match was broadcast live

30 New Release Movies Delivered at Sea Approved distributor of the major Hollywood and Bollywood studios Fully licensed for commercial use Movies available before release to DVD Movies stored locally with unlimited onboard viewing for one year

31 Favorite TV Shows & Series Approved distributor for major TV studios worldwide Fully licensed for commercial use TV shows & series stored locally with unlimited onboard viewing for one year

32 Enjoy Commercially Licensed Music Thousands of commercially licensed songs available in 19 genres Each genre contains more than 24 hours of continuous, advertisement-free music Crew can listen to whatever music they wish, simultaneously

33 Live and Virtual Channels with Interactive Program Guide News from home in many languages Tap any program for a program info pop-up or to replay it from the beginning TV series, movies, and music channels, organized by genre Channel swipe it s like channel surfing, but faster and smoother Content organized by channel, time, and genre and presented in a convenient TV Guide format

34 Access Content Throughout the Vessel

35 COMMERCIAL KVH Media Server Intel-based microprocessor for flawless, high-speed video streaming High-reliability 2.5 in. hard drives using RAID technology for data protection Multiple Ethernet LAN ports supporting flexibility in network configuration Required for all Entertainment Packages and Basic Training Package; optional for Entertainment Channels and Operations Data Services Media Server

36 IP-MobileCast Set-top Box (STB) Brings sports, news, and entertainment to flat screen TVs in common areas and cabins One Media Server can drive multiple STBs An easy-to-install solution IP-MobileCast Set-top Box

37 IP-MobileCast Entertainment Pricing

38 The Power of One Global Connectivity Onboard Hardware Content Content Delivery KVH OneCare

39 Shortage of bandwidth at Sea Large data files like digital charts and movies are still delivered physically today Other data such as weather is delivered in low resolution Maritime satellite service providers can t support streaming video The challenge: how to deliver this content via satellite affordably, without degrading the operations network

40 The Efficiency of Multicasting with an Onboard Server The standard way The innovative way

41 Network usage (Mbps) The IP-MobileCast Layer Network IP traffic Ship IP traffic Background multicast layer :30 1:00 1:30 2:00 2:30 3:00 3:30 4:00 4:30 5:00 5:30 6:00 6:30 7:00 7:30 8:00 Time (hh:mm) IP-MobileCast doesn t harm or compete with vessel s Internet or VoIP services Beam capacity is sized for peak loads, leaving about half the network capacity unused Multicast data is transmitted in unused bandwidth, at a lower priority than standard IP traffic Multicasting does not use your mini-vsat Broadband plan s data allotment

42 Monthly Data Usage at Home 50 GB/person Broadband video Skype Facebook Internet browsing + Satellite or Cable TV

43 Monthly Data Usage at Sea 0.4 GB/person Internet browsing Chat Satellite or Cable TV

44 Monthly IP-MobileCast Content Delivery at Sea 500 GB/ship

45 KVH Content Delivery Strategy (monthly to scale) 10 GB/month 500 GB/month

46 The Power of One Global Connectivity Onboard Hardware Content Content Delivery KVH OneCare A Comprehensive Customer Support Program

47 New KVH OneCare A Lifetime Engagement, Offering the Power Of One Support Experience Application Engineering Solution Deployment Ongoing Operating Support

48 Application Engineering KVH supports you every step of the way in the rollout process Application Engineering Solution Deployment Ongoing Operating Support Help for short-staffed IT groups Professional services team provides: Network design Integrated onboard terminal systems Project management Training Installation Vessel monitoring and notification systems

49 KVH OneCare Solution Deployment Services Application Engineering Solution Deployment Ongoing Operating Support 1. Solution Deployment Planning (joint responsibility) Vessel site survey using deck plans or on-site inspection Installation plan development and documentation 2. Vessel Preparation (typically owner responsibility) Hot work for deck and bulkhead penetrations Pedestal fabrication and attachment Run cables from above to below decks equipment 3. Equipment Installation (KVH or CSN partner responsibility) Above and below decks installation Terminate cables and hook up equipment Commission service Build out any necessary landside IT infrastructure Perform system level functional test Provide initial user training and handover for operation

50 Operating Support Technical Assistance Application Engineering Solution Deployment Ongoing Operating Support Global Technical Assistance Packages KVH s technical assistance center is on line 24/7/365 Tiered response based on the severity of the reported problem Staffed with VSAT technicians, backed up by network and design engineers Preventative Maintenance Checks KVH recommends an annual preventative maintenance check Small use of vessel operating funds when the cost for the loss of VSAT service is high Extended Warranty Program KVH s standard and extended warranties are designed to provide operating cost certainty over time for up to five years of operation This is important for a vessel or fleet who is focused on achieving its operating budget In force standard or extended warranty coverage enables a rapid global service response when a problem occurs All necessary arrangements to cover the cost of repair are in place

51 The Power of One

52 The Power of One minivsat.com/one