Cameron Communications Network Management Practices Policy November, Cameron Communications Network Management Practices Policy Disclosure

Save this PDF as:
 WORD  PNG  TXT  JPG

Size: px
Start display at page:

Download "Cameron Communications Network Management Practices Policy November, 2011. Cameron Communications Network Management Practices Policy Disclosure"

Transcription

1 Cameron Communications Network Management Practices Policy Disclosure Pursuant to the Federal Communications Commission s newly enacted Open Internet Rules found in Part 8 of Title 47 of the Code of Federal Regulations, Cameron Communications, LLC s ( Provider ) policies regarding network management practices, performance characteristics, and commercial terms are provided in entirety so that Provider s current customers, prospective customers, third-party content providers and other interested parties can make informed choices regarding the broadband Internet access services offered by Provider, and the extent Provider s network management practices may affect those services. Network Management Practices In the interest of providing the best online experience possible for all of Provider s customers, Provider utilizes reasonable network management practices tailored to achieve legitimate network management purposes. Because bandwidth is a limited resource for broadband Internet service providers, it is essential that Provider reasonably manages its network to promote the use and enjoyment of the Internet by all of Provider s customers. By engaging in reasonable and responsible network management, Provider is protecting the integrity of its network in an effort to protect against the negative effects of spam, viruses, security attacks, network congestion, and other risks that threaten to negatively impact Provider s network and degrade service. The network management practices employed by Provider are consistent with industry standards. Congestion Management Provider s current congestion management practices with respect to network traffic are to assess network usage during peak usage periods on a regular basis to determine whether such usage is nearing a level that could result in network congestion and assess requirements for network bandwidth or capacity to the Internet to avoid or limit potential network congestion. Notwithstanding the foregoing, it is possible that some customers or applications may unexpectedly place a disproportionate demand on the network bandwidth resources, causing network congestion and an overall degradation in service quality for other end users. In the event this occurs, Provider will take this into consideration in evaluating future bandwidth or capacity needs of the network to alleviate network congestion. During the period of time such congestion occurs, customers will still be able to do anything they want online, and many activities will be unaffected; however, they may experience slower downloads and uploads and Internet/website response times. Customers using conduct that abuses or threatens the Provider network or which violates the company s Acceptable Use Policy, Internet service Terms and Conditions, 1

2 or the Internet Service Agreement will be asked to stop any such use immediately. A failure to respond or to cease any such conduct could result in service suspension or termination. Provider reserves the right to modify its current congestion management practices and implement other network management practices, tools or software, and will update this Network Management Practices Policy accordingly. Application-Specific Behavior Provider does not make use of any application-specific network management practices. Provider does not favor, modify, inhibit, rate control or block any specific protocols, protocol ports or fields, or any applications or classes of applications. Device Attachment Rules As part of Provider s broadband service, Provider provides to its customers the equipment necessary to access Provider s broadband service (i.e. a modem for DSL or an Ethernet port for broadband service provided via fiber to the home facilities). Other than this equipment, Provider does not restrict the type of devices attached to the network by customers. However, the device must conform to publicly available industry standards and be non-harmful to Provider s network. In the event that Provider discovers that any devices attached to its network negatively impact the network or Provider s broadband service, Provider reserves the right to require approval for the use of such devices and to modify this Network Management Practices Policy accordingly. Security Provider offers its customers unrestricted access to all of the lawful content, services, and applications available on the Internet. With respect to services provided as part of Provider s broadband service, Provider uses industry standard tools and generally accepted best practices and policies to protect our network and customers from spam and other harmful online content and activities. In the instances where these tools and policies identify content as harmful or unwanted, the content may be prevented from reaching customers, or customers may be permitted to identify or inspect content to determine if it is harmful or unwanted. Such will be deleted after five (5) days if it is not inspected. Provider does not currently provide security protection to individual customers with respect to a customer s online activities, nor does it currently employ any security measures that would prevent customers from running particular applications. As its normal practice, Provider does not block any protocols, content or traffic for purposes of network management except that the company may block or limit such traffic as spam, viruses, malware, or denial of service attacks to protect network integrity and the security of our customers. Provider does filter ports to reduce the spread of computer-related viruses and protecting your computer from intruder access. 2

3 Performance Characteristics Provider offers broadband Internet access service via a Digital Subscriber Line ( DSL ) or though a fiber to the home facility ( FTH ), where available. DSL is a wireline transmission technology that transmits data faster over combination of fiber and traditional copper telephone lines. Broadband speeds supported by DSL depend on the length of the copper used. FTTH utilizes fiber cable which has essentially an unlimited amount of bandwidth available. The Provider offers several advertised service tiers offering best efforts performance. All Tiers are available at the locations served with FTTH. Not all tiers are available at some locations served with DSL. In addition, even if the maximum advertised speed is attainable for DSL end users, several factors may affect the actual speed of Provider s Internet service offerings, including, but not limited to: the distance of the consumer s home or office from Provider s central office (i.e., the further away the customer is from the central office, the slower the broadband speed). The Provider s advertised speed relates to the Provider s network. Other factors outside the Provider s network can also affect the customers performance such as the end user s computer, modem or router, by the particular website being accessed, capacity in the public internet beyond the Provider network and the customer s computer, inside wiring, wireless router, traffic and congestion on your home network or corporate LAN, and Windows PC settings, in addition to other factors. Provider s broadband services are best effort performance. Provider makes every effort to support advertised speeds and will dispatch repair technicians to customer sites to perform speed tests as needed to troubleshoot and resolve speed and application performance issues that are caused by Provider s network. Provider measures availability, latency, and aggregate utilization on the network and strives to meet internal service level targets in its network. However, the customer s performance is also affected by the particular website being accessed, capacity in the public internet beyond the Provider network and the customer s computer, inside wiring, wireless router, and other customer equipment. Customers can test their actual speeds using the speed test found on the company website at for customers in Moss Bluff, LA and for all other customers. The actual speeds and latency achieved with Provider s Internet service offering make Provider s Internet service suitable for real-time applications, such as Voice over Internet Protocol ( VoIP ). 3

4 Provider offers the following specialized services, in certain service areas: video service delivered via Internet Protocol ( IPTV ) and VoIP. Specialized service and best efforts services share the overall bandwidth but each service type always has a certain minimum level of bandwidth available that prevents one service from utilizing all the bandwidth. Under normal circumstances and subject to the broadband service package(s) that is available to a customer at a specific location, Provider does not anticipate that these services will create any limitation or degradation to the broadband service purchased by a customer from Provider. Commercial Terms Pricing In order to meet the usage and budgetary needs of all of our customers, and any network limitations in a particular service area, Provider offers a wide selection of broadband Internet access plan options, including promotional offerings, bundled service choices, and ala carte alternatives. To see Provider s current promotions and pricing on broadband Internet access service, please visit our website or call to speak with a customer service representative. Early Termination Fees Provider does not currently provide broadband Internet access service subject to a term commitment, and therefore does not impose any early termination fees with respect to a customer s termination of broadband Internet access service with Provider. In the event Provider offers a broadband Internet access service with a term commitment in the future, Provider reserves the right to modify this Network Management Practices Policy accordingly to address any applicable early termination fees. Usage-Based Fees Provider s Internet access service is currently priced on a flat-fee basis (plus applicable taxes and any other governmental charges). Provider does not currently charge end users a usage-based fee for Internet access service. However, Provider reserves the right to implement usage-based pricing in the future and will provide notification to its customers and update this Network Management Practices Policy accordingly. Privacy Policy Provider affords full access to all lawful content, services and applications available on the Internet and does not routinely monitor, inspect or store the network activity and traffic of its Internet service users, other than storage of information related to IP address usage. However, Provider reserves the right to monitor bandwidth, usage, 4

5 transmissions and content for purposes of protecting the integrity of the network and Provider s Internet access service through reasonable network management practices. Provider may collect equipment information to identify the equipment customer is using on the network, including, but not limited to: equipment type, serial number, settings, configuration and software. Provider may also collect performance information to examine the operation of the equipment, services and applications the customer may use on the network, including, but not limited to: IP addresses, URLs, data transmission rates and latencies, location information, security characteristics, and information about the amount of bandwidth and other network resources customer is using in connections with uploading, downloading or streaming data to and from the Internet. Network traffic, activity, performance information, and equipment information monitored or collected by Provider is done so for the sole purpose of reasonable network management purposes. Such information is not shared with third parties. Provider is required to comply with relevant laws, regulations and judicial orders. Information covered under this Privacy Policy, as well as other categories of information, may be disclosed to third parties if Provider determines, in its sole discretion, that such a disclosure is necessary or required, such as in relation to copyright infringement claims or a law enforcement action. Provider may also disclose this information if, in its sole discretion, such a disclosure is necessary or required to protect our interests or the interests of our customers. The Provider s network management practices as discussed herein are intended solely to provide the best online experience possible for all of Provider s customers by safeguarding our network and broadband Internet access service. Provider s network management practices are not intended, nor implemented, to block consumers from accessing the content and applications of their choice, deprive consumers of their entitlement to competition, or discriminate against or in favor of certain network traffic. End users with questions, concerns or complaints regarding Provider s network management practices are encouraged to contact Provider for issue resolution. Contact Us If you have any questions regarding Provider s Network Management Practices Policy or would like to file a complaint with Provider regarding its network management practices, please contact Provider at: Cameron Communications Attn: Katy Large, Customer Care Manager 153 W. Dave Dugas Road, Sulphur, LA Phone Number: Fax Number: Address: Web URL: 5

6 Further, if you believe that Provider is in violation of the FCC s Open Internet Rules, you may file either an informal or formal complaint with the FCC. Additional Disclaimers The Open Internet Rules, as adopted, and Provider s Network Management Practices Policy are not intended to affect, alter or otherwise supersede the legal status of cooperative efforts by broadband Internet access service providers and other service providers that are designed to curtail infringement in response to information provided by rights holders in a manner that is timely, effective, and accommodates the legitimate interests of providers, rights holders, and end users. Furthermore, the Open Internet Rules, as adopted, and Provider s Network Management Practices Policy do not prohibit Provider from making reasonable efforts to address the transfer of unlawful content or unlawful transfers of content. For additional information, please review Provider s Acceptable Internet Use Policy/Subscriber Agreement at:http://www.camtel.com/pagedisplay.asp?p1=

West River Telecom Network Management Practices Policy

West River Telecom Network Management Practices Policy West River Telecom Network Management Practices Policy Pursuant to the Federal Communications Commission s newly enacted Open Internet Rules found in Part 8 of Title 47 of the Code of Federal Regulations,

More information

Osage Municipal Telecommunications Utility Network Management Practices Policy Disclosure

Osage Municipal Telecommunications Utility Network Management Practices Policy Disclosure Osage Municipal Telecommunications Utility Network Management Practices Policy Disclosure Pursuant to the Federal Communications Commission s newly enacted Open Internet Rules found in Part 8 of Title

More information

Congestion Management Provider does not employ any congestion management tools, practices and/or software on network traffic.

Congestion Management Provider does not employ any congestion management tools, practices and/or software on network traffic. Hamilton.net, Inc. Network Management Practices Policy Disclosure Pursuant to the Federal Communications Commission s newly enacted Open Internet Rules found in Part 8 of Title 47 of the Code of Federal

More information

The RC Family of Companies Network Management Practices Policy Disclosure

The RC Family of Companies Network Management Practices Policy Disclosure The RC Family of Companies Network Management Practices Policy Disclosure Pursuant to the Federal Communications Commission s newly enacted Open Internet Rules found in Part 8 of Title 47 of the Code of

More information

Congestion Management Provider does not employ any congestion management tools, practices and/or software on network traffic.

Congestion Management Provider does not employ any congestion management tools, practices and/or software on network traffic. Midstate Communications Network Management Practices Policy Pursuant to the Federal Communications Commission s newly enacted Open Internet Rules found in Part 8 of Title 47 of the Code of Federal Regulations,

More information

Walnut Telephone Company, Inc. dba/ Walnut Communications Network Management Practices Policy Disclosure

Walnut Telephone Company, Inc. dba/ Walnut Communications Network Management Practices Policy Disclosure Walnut Telephone Company, Inc. dba/ Walnut Communications Network Management Practices Policy Disclosure Pursuant to the Federal Communications Commission s newly enacted Open Internet Rules found in Part

More information

Nebraska Central Telephone Company Nebraska Central Telecom, Inc. Network Management Practices Policy

Nebraska Central Telephone Company Nebraska Central Telecom, Inc. Network Management Practices Policy Nebraska Central Telephone Company Nebraska Central Telecom, Inc. Network Management Practices Policy Pursuant to the Federal Communications Commission s newly enacted Open Internet Rules found in Part

More information

Network Management Practices Policy

Network Management Practices Policy Network Management Practices Policy Pursuant to the Federal Communications Commission s newly enacted Open Internet Rules found in Part 8 of Title 47 of the Code of Federal Regulations, the policies of

More information

Farmers Mutual Telephone Company (FMTC) Network Management Practices Policy

Farmers Mutual Telephone Company (FMTC) Network Management Practices Policy Farmers Mutual Telephone Company (FMTC) Network Management Practices Policy Pursuant to the Federal Communications Commission s newly enacted Open Internet Rules found in Part 8 of Title 47 of the Code

More information

Harlan Municipal Utilities Network Management Practices Policy

Harlan Municipal Utilities Network Management Practices Policy Harlan Municipal Utilities Network Management Practices Policy Pursuant to the Federal Communications Commission s newly enacted Open Internet Rules found in Part 8 of Title 47 of the Code of Federal Regulations,

More information

Winn Communications constantly monitors its network to manage congestion avoid over utilization of circuits.

Winn Communications constantly monitors its network to manage congestion avoid over utilization of circuits. Winn Communications Co. Network Management Practices Policy Disclosure Effective November 20, 2011 Pursuant to the Federal Communications Commission s regulations in Part 8 of Title 47 of the Code of Federal

More information

American Broadband Nebraska Network Management Practices Policy

American Broadband Nebraska Network Management Practices Policy American Broadband Nebraska Network Management Practices Policy Pursuant to the Federal Communications Commission s newly enacted Open Internet Rules found in Part 8 of Title 47 of the Code of Federal

More information

HardyNet Network Management Practices Policy Disclosure

HardyNet Network Management Practices Policy Disclosure HardyNet Network Management Practices Policy Disclosure Pursuant to the Federal Communications Commission s enacted Open Internet Rules found in Part 8 of Title 47 of the Code of Federal Regulations, HardyNet,

More information

Updated November 2011

Updated November 2011 Updated November 2011 MILLENIUM TELECOM, LLC d/b/a ONESOURCE COMMUNICATIONS BROADBAND INTERNET SERVICE DISCLOSURES Consistent with FCC regulations, 1 OneSource Communications (OneSource) provides this

More information

COMMZOOM BROADBAND INTERNET SERVICE DISCLOSURES

COMMZOOM BROADBAND INTERNET SERVICE DISCLOSURES Updated April 2015 COMMZOOM BROADBAND INTERNET SERVICE DISCLOSURES Consistent with FCC regulations, 1 commzomm provides this information about our broadband Internet access services. We call our broadband

More information

SHIDLER TELEPHONE INTERNET BROADBAND INTERNET SERVICE DISCLOSURES. Updated November 20, 2011

SHIDLER TELEPHONE INTERNET BROADBAND INTERNET SERVICE DISCLOSURES. Updated November 20, 2011 SHIDLER TELEPHONE INTERNET BROADBAND INTERNET SERVICE DISCLOSURES Updated November 20, 2011 Consistent with FCC regulations, 1 Shidler Telephone Company provides this information about our broadband Internet

More information

POTTAWATOMIE TELEPHONE COMPANY BROADBAND INTERNET SERVICE DISCLOSURES. Updated November 19, 2011

POTTAWATOMIE TELEPHONE COMPANY BROADBAND INTERNET SERVICE DISCLOSURES. Updated November 19, 2011 POTTAWATOMIE TELEPHONE COMPANY BROADBAND INTERNET SERVICE DISCLOSURES Updated November 19, 2011 Consistent with FCC regulations, 1 Pottawatomie Telephone Company provides this information about our broadband

More information

Updated December 2014 INFOSTRUCTURE, INC. D/B/A CLICK1.NET BROADBAND INTERNET SERVICE DISCLOSURES

Updated December 2014 INFOSTRUCTURE, INC. D/B/A CLICK1.NET BROADBAND INTERNET SERVICE DISCLOSURES Updated December 2014 INFOSTRUCTURE, INC. D/B/A CLICK1.NET BROADBAND INTERNET SERVICE DISCLOSURES Consistent with FCC regulations, Infostructure, Inc. d/b/a Click1.net ( Infostructure ) provides this information

More information

YUKON-WALTZ TELEPHONE COMPANY BROADBAND INTERNET SERVICE DISCLOSURES

YUKON-WALTZ TELEPHONE COMPANY BROADBAND INTERNET SERVICE DISCLOSURES Updated November 2012 YUKON-WALTZ TELEPHONE COMPANY BROADBAND INTERNET SERVICE DISCLOSURES Consistent with FCC regulations, we provide this information about our broadband Internet access services. Our

More information

LAKE REGION ELECTRIC COOPERATIVE, INC. BROADBAND INTERNET SERVICE DISCLOSURES. Updated September, 2013

LAKE REGION ELECTRIC COOPERATIVE, INC. BROADBAND INTERNET SERVICE DISCLOSURES. Updated September, 2013 LAKE REGION ELECTRIC COOPERATIVE, INC. BROADBAND INTERNET SERVICE DISCLOSURES Updated September, 2013 Consistent with FCC regulations, 1 Lake Region Electric Cooperative, Inc. provides this information

More information

NEWWAVE COMMUNICATIONS BROADBAND INTERNET SERVICE DISCLOSURES. Updated October 2012

NEWWAVE COMMUNICATIONS BROADBAND INTERNET SERVICE DISCLOSURES. Updated October 2012 NEWWAVE COMMUNICATIONS BROADBAND INTERNET SERVICE DISCLOSURES Updated October 2012 Consistent with FCC regulations, 1 NewWave Communications provides this information about our broadband Internet access

More information

NEW HOPE TELEPHONE COOPERATIVE

NEW HOPE TELEPHONE COOPERATIVE NEW HOPE TELEPHONE COOPERATIVE BROADBAND INTERNET SERVICE DISCLOSURES FCC regulations 1 require persons providing broadband Internet services to publicly disclose various pieces of information. New Hope

More information

RESERVATION TELEPHONE COOPERATIVE BROADBAND INTERNET SERVICE DISCLOSURES

RESERVATION TELEPHONE COOPERATIVE BROADBAND INTERNET SERVICE DISCLOSURES Updated January 2012 RESERVATION TELEPHONE COOPERATIVE BROADBAND INTERNET SERVICE DISCLOSURES Consistent with FCC regulations, 1 Reservation Telephone Cooperative ( RTC ) provides this information about

More information

JACKSON ENERGY AUTHORITY BROADBAND INTERNET SERVICE DISCLOSURES. Update November 20, 2011

JACKSON ENERGY AUTHORITY BROADBAND INTERNET SERVICE DISCLOSURES. Update November 20, 2011 JACKSON ENERGY AUTHORITY BROADBAND INTERNET SERVICE DISCLOSURES Update November 20, 2011 Consistent with FCC regulations, 1 Jackson Energy Authority ( JEA ) provides this information about our broadband

More information

FEDERALLY-MANDATED OPEN INTERNET DISCLOSURE STATEMENT

FEDERALLY-MANDATED OPEN INTERNET DISCLOSURE STATEMENT FEDERALLY-MANDATED OPEN INTERNET DISCLOSURE STATEMENT The Federal Communications Commission ( FCC ) requires that we provide you with the following information regarding our mass market retail broadband

More information

NORTHLAND COMMUNICATIONS BROADBAND INTERNET SERVICES NETWORK MANAGEMENT POLICY

NORTHLAND COMMUNICATIONS BROADBAND INTERNET SERVICES NETWORK MANAGEMENT POLICY NORTHLAND COMMUNICATIONS BROADBAND INTERNET SERVICES NETWORK MANAGEMENT POLICY Northland is dedicated to providing high-quality Internet access services consistent with FCC regulations 1. Northland s Broadband

More information

INTERBEL TELEPHONE COOPERATIVE. Broadband Internet Access Services. Network Management Practices, Performance Characteristics, and

INTERBEL TELEPHONE COOPERATIVE. Broadband Internet Access Services. Network Management Practices, Performance Characteristics, and INTERBEL TELEPHONE COOPERATIVE Broadband Internet Access Services Network Management Practices, Performance Characteristics, and Commercial Terms and Conditions for Fixed Services INTERBEL TELEPHONE COOPERATIVE

More information

Open Internet Policy

Open Internet Policy Open Internet Policy Broadband Internet Access Services Network Management Practices, Performance Characteristics, and Terms and Conditions for Fixed Services Whidbey Telephone Company, dba Whidbey Telecom

More information

RONAN TELEPHONE COMPANY BROADBAND PROVIDER DISCLOSURES November 20, 2011

RONAN TELEPHONE COMPANY BROADBAND PROVIDER DISCLOSURES November 20, 2011 RONAN TELEPHONE COMPANY BROADBAND PROVIDER DISCLOSURES November 20, 2011 Ronan Telephone Company (RTC) provides fixed wireline broadband services over Digital Subscriber Line (DSL) and fiber platforms

More information

FRANKFORT PLANT BOARD CABLE MODEM INTERNET BROADBAND INTERNET SERVICE DISCLOSURES

FRANKFORT PLANT BOARD CABLE MODEM INTERNET BROADBAND INTERNET SERVICE DISCLOSURES FRANKFORT PLANT BOARD CABLE MODEM INTERNET BROADBAND INTERNET SERVICE DISCLOSURES Consistent with FCC 1 regulations, Frankfort Plant Board (FPB) provides this information about our broadband Internet access

More information

These practices, characteristics, terms and conditions are effective as of November 20, 2011.

These practices, characteristics, terms and conditions are effective as of November 20, 2011. Norvado Broadband Internet Access Services Network Management Practices, Performance Characteristics, and Commercial Terms and Conditions for Fixed Services Norvado ( the Company ) has adopted the following

More information

Northwest Community Communications, Inc. Broadband Internet Access Services. Network Management Practices, Performance Characteristics, and

Northwest Community Communications, Inc. Broadband Internet Access Services. Network Management Practices, Performance Characteristics, and Northwest Community Communications, Inc. Broadband Internet Access Services Network Management Practices, Performance Characteristics, and Commercial Terms and Conditions for Fixed Services Northwest Community

More information

NETWORK MANAGEMENT DISCLOSURE

NETWORK MANAGEMENT DISCLOSURE NETWORK MANAGEMENT DISCLOSURE Rules issued by the Federal Communications Commission ( FCC ) require broadband Internet access providers, such as Vyve Broadband, LLC (together with its subsidiaries, Vyve

More information

South Dakota Network, LLC (dba SDN Communications) Open Network Policies

South Dakota Network, LLC (dba SDN Communications) Open Network Policies South Dakota Network, LLC (dba SDN Communications) Open Network Policies South Dakota Network, LLC ( SDN ) has adopted the following network management practices, performance characteristics, and commercial

More information

COMMUNITY COMMUNICATIONS COMPANY (CCC CABLE) BROADBAND INTERNET SERVICE DISCLOSURES

COMMUNITY COMMUNICATIONS COMPANY (CCC CABLE) BROADBAND INTERNET SERVICE DISCLOSURES COMMUNITY COMMUNICATIONS COMPANY (CCC CABLE) BROADBAND INTERNET SERVICE DISCLOSURES Update April 1, 2015 Consistent with FCC regulations,[1] CCC CABLE provides this information about our broadband Internet

More information

WOW! INTERNET, CABLE AND PHONE NETWORK MANAGEMENT PRACTICES (Pursuant to 47 C.F.R. 8.1 et seq)

WOW! INTERNET, CABLE AND PHONE NETWORK MANAGEMENT PRACTICES (Pursuant to 47 C.F.R. 8.1 et seq) REVISED AS OF: MARCH 5, 2013 WOW! INTERNET, CABLE AND PHONE NETWORK MANAGEMENT PRACTICES (Pursuant to 47 C.F.R. 8.1 et seq) WOW! Internet, Cable and Phone (through its operating affiliates, Sigecom, LLC,

More information

Network Management, Performance Characteristics, and Commercial Terms Policy. (1) mispot's Terms of Service (TOS), viewable at mispot.net.

Network Management, Performance Characteristics, and Commercial Terms Policy. (1) mispot's Terms of Service (TOS), viewable at mispot.net. Network Management, Performance Characteristics, and Commercial Terms Policy Consistent with FCC regulations 1, Agri-Valley Broadband, Inc., d/b/a mispot (mispot) provides this information about our broadband

More information

I. Network Management Practices

I. Network Management Practices South Dakota Network, LLC (dba SDN Communications) Broadband Internet Access Services Network Management Practices, Performance Characteristics, and Commercial Terms and Conditions South Dakota Network,

More information

NineStar Connect MASS MARKET INTERNET SERVICE POLICIES AND CUSTOMER INFORMATION. Policy Statement:

NineStar Connect MASS MARKET INTERNET SERVICE POLICIES AND CUSTOMER INFORMATION. Policy Statement: Policy Statement: NineStar Connect MASS MARKET INTERNET SERVICE POLICIES AND CUSTOMER INFORMATION The following policies apply to mass market broadband Internet services offered by NineStar Connect. NineStar

More information

Iowa Wireless Services, LLC. Open Internet Rules. Network Practices, Performance Characteristics, and Commercial Terms. For Mobile Services

Iowa Wireless Services, LLC. Open Internet Rules. Network Practices, Performance Characteristics, and Commercial Terms. For Mobile Services Iowa Wireless Services, LLC Open Internet Rules Network Practices, Performance Characteristics, and Commercial Terms For Mobile Services Iowa Wireless Services, LLC has approved the following network practices,

More information

T.V. SERVICE, INC., dba TVS CABLE MASS MARKET INTERNET SERVICE POLICIES AND CUSTOMER INFORMATION

T.V. SERVICE, INC., dba TVS CABLE MASS MARKET INTERNET SERVICE POLICIES AND CUSTOMER INFORMATION T.V. SERVICE, INC., dba TVS CABLE MASS MARKET INTERNET SERVICE POLICIES AND CUSTOMER INFORMATION The following policies apply to mass market broadband Internet services offered by T.V. Service, Inc., doing

More information

General Policy Statement:

General Policy Statement: General Policy General Policy Statement: The following policies apply to mass- market broadband Internet services offered by Chat Mobility. It is Chat Mobility s policy to provide robust and reliable access

More information

ALBANY MUTUAL TELEPHONE S MASS MARKET INTERNET SERVICE POLICIES AND CUSTOMER INFORMATION

ALBANY MUTUAL TELEPHONE S MASS MARKET INTERNET SERVICE POLICIES AND CUSTOMER INFORMATION ALBANY MUTUAL TELEPHONE S MASS MARKET INTERNET SERVICE POLICIES AND CUSTOMER INFORMATION General Policy Statement: The following policies apply to mass market broadband Internet services offered by Albany

More information

WESTLINK MASS MARKET INTERNET SERVICE POLICIES AND CUSTOMER INFORMATION

WESTLINK MASS MARKET INTERNET SERVICE POLICIES AND CUSTOMER INFORMATION WESTLINK MASS MARKET INTERNET SERVICE POLICIES AND CUSTOMER INFORMATION The following policies apply to mass market mobile broadband Internet services offered by WestLink. It is WestLink s policy to provide

More information

FCC Open Internet Order Transparency Rule As a provider of broadband services, Wyoming.com is required to comply with the FCC s order no later than November 20, 2011. The Transparency Rule within the Order

More information

Hamilton County Communications, Inc. NETWORK POLICY AND PRACTICE FOR ISP. Table of Contents

Hamilton County Communications, Inc. NETWORK POLICY AND PRACTICE FOR ISP. Table of Contents Hamilton County Communications, Inc. NETWORK POLICY AND PRACTICE FOR ISP Table of Contents Section Page Definitions 2 Terms of Service and Network Management Practices 2 Devices & Software that may be

More information

Service Monitoring Discrimination. Prohibited Uses and Activities Spamming Intellectual Property Violations 5

Service Monitoring Discrimination. Prohibited Uses and Activities Spamming Intellectual Property Violations 5 WIN reserves the right to prioritize traffic based on real time and non-real time applications during heavy congestion periods, based on generally accepted technical measures. WIN sets speed thresholds

More information

GCI RESIDENTIAL INTERNET TERMS AND CONDITIONS

GCI RESIDENTIAL INTERNET TERMS AND CONDITIONS 2550 Denali Street Suite 1000 Anchorage, AK 99503 GCI RESIDENTIAL INTERNET TERMS AND CONDITIONS PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY. This is an agreement ( Agreement ) between you and GCI

More information

Southwest Arkansas Telephone Cooperative Network Management Practices

Southwest Arkansas Telephone Cooperative Network Management Practices Southwest Arkansas Telephone Cooperative Network Management Practices Page 1 of 11 Release Date 05/18/15 INTRODUCTION... 3 CORE NETWORK OVERVIEW... 3 DISTRIBUTION NETWORK OVERVIEW... 3 ACCESS NETWORK OVERVIEW...

More information

BLUE VALLEY TELE-COMMUNICATIONS MASS MARKET INTERNET SERVICE POLICIES AND CUSTOMER INFORMATION

BLUE VALLEY TELE-COMMUNICATIONS MASS MARKET INTERNET SERVICE POLICIES AND CUSTOMER INFORMATION BLUE VALLEY TELE-COMMUNICATIONS MASS MARKET INTERNET SERVICE POLICIES AND CUSTOMER INFORMATION Mission Statement: Blue Valley Tele-Communications is a progressive member-owned cooperative providing the

More information

TRANSPARENCY STATEMENT POLICIES PRESERVING THE OPEN INTERNET

TRANSPARENCY STATEMENT POLICIES PRESERVING THE OPEN INTERNET TRANSPARENCY STATEMENT POLICIES PRESERVING THE OPEN INTERNET TruVista Communications and its affiliates, including Chester Telephone Company, Lockhart Telephone Company, Ridgeway Telephone Company, Fairfield

More information

Network Neutrality Statement

Network Neutrality Statement Network Neutrality Statement CTC continues to comply with all applicable FCC requirements while providing the best possible customer experience for its Internet users. As such, CTC commits to the open

More information

Network Management Practices 11/01/2012 1

Network Management Practices 11/01/2012 1 Atlantic Broadband s High Speed Internet Network Management, Service Performance and Terms of Service Pursuant to the Federal Communications Commission s newly enacted Open Internet Rules found in Part

More information

FCC Adopts Controversial Net Neutrality Rules Governing Broadband Internet Access Services

FCC Adopts Controversial Net Neutrality Rules Governing Broadband Internet Access Services January 2011 FCC Adopts Controversial Net Neutrality Rules Governing Broadband Internet Access Services BY CARL W. NORTHROP, MICHAEL LAZARUS & DAVID DARWIN The Federal Communications Commission (the FCC

More information

STAR TELEPHONE MEMBERSHIP CORPORATION ACCEPTABLE USE POLICY FOR BROADBAND INTERNET SERVICES

STAR TELEPHONE MEMBERSHIP CORPORATION ACCEPTABLE USE POLICY FOR BROADBAND INTERNET SERVICES STAR TELEPHONE MEMBERSHIP CORPORATION ACCEPTABLE USE POLICY FOR BROADBAND INTERNET SERVICES Star has adopted this Acceptable Use Policy ( AUP ) to outline the acceptable use of Star s Broadband Internet

More information

HBC Internet Acceptable Use Policy, available at http://www.hbci.com/policies.

HBC Internet Acceptable Use Policy, available at http://www.hbci.com/policies. Mobile Broadband Open Internet Disclosure: The following policies apply to mass market broadband Internet services offered by HBC. HBC also offers enterprise level services that can be individually tailored

More information

ASYMMETRIC DIGITAL SUBSCRIBER LINE INTERNET ACCESS TERMS

ASYMMETRIC DIGITAL SUBSCRIBER LINE INTERNET ACCESS TERMS ASYMMETRIC DIGITAL SUBSCRIBER LINE INTERNET ACCESS TERMS The following Terms and Conditions govern the rights and obligations of Cable and Wireless and the Customer in connection with Cable and Wireless

More information

FCC ACTS TO PRESERVE INTERNET FREEDOM AND OPENNESS Action Helps Ensure Robust Internet for Consumers, Innovation, Investment, Economic Prosperity

FCC ACTS TO PRESERVE INTERNET FREEDOM AND OPENNESS Action Helps Ensure Robust Internet for Consumers, Innovation, Investment, Economic Prosperity FCC ACTS TO PRESERVE INTERNET FREEDOM AND OPENNESS Action Helps Ensure Robust Internet for Consumers, Innovation, Investment, Economic Prosperity Washington, D.C. The Federal Communications Commission

More information

Heart of Iowa Communications Cooperative. Acceptable Use and Network Management Policy

Heart of Iowa Communications Cooperative. Acceptable Use and Network Management Policy Heart of Iowa Communications Cooperative Acceptable Use and Network Management Policy Heart of Iowa Communications Cooperative (hereinafter Heart of Iowa ) inclusive of its affiliates, Heart of Iowa Ventures,

More information

LETABA WIRELESS INTERNET CC ACCEPTABLE USE POLICY

LETABA WIRELESS INTERNET CC ACCEPTABLE USE POLICY LETABA WIRELESS INTERNET CC ACCEPTABLE USE POLICY 1. Introduction LETABA WIRELESS INTERNET CC is committed to complying with legislation and ensuring that all its customers have the ability to use its

More information

London LAWN Terms of Service

London LAWN Terms of Service London LAWN Terms of Service 1. GENERAL This WiFi Service is an Internet access service provided by Downtown London in partnership with Turnstyle Solutions which provides you with access to the Internet

More information

INTERNET SERVICE AGREEMENT. Crestview Apartments offers internet access only at Crestview North:

INTERNET SERVICE AGREEMENT. Crestview Apartments offers internet access only at Crestview North: INTERNET SERVICE AGREEMENT Crestview Apartments offers internet access only at Crestview North: Our service can support a limited amount of bandwidth intensive uses such as gaming, file-sharing, video

More information

HTC Communications Acceptable Use Policy High Speed Internet Service Page 1 of 5. HTC Communications

HTC Communications Acceptable Use Policy High Speed Internet Service Page 1 of 5. HTC Communications Page 1 of 5 HTC Communications ACCEPTABLE USE POLICY FOR HIGH SPEED INTERNET SERVICE This Acceptable Use Policy ( AUP ) governs high speed Internet service provided to you by HTC Communications (together

More information

NETWORK NEUTRALITY NETWORK MANAGEMENT POLICY WEBSITE TEXT

NETWORK NEUTRALITY NETWORK MANAGEMENT POLICY WEBSITE TEXT NETWORK NEUTRALITY NETWORK MANAGEMENT POLICY WEBSITE TEXT November 14, 2011 Table of Contents Section Page Definitions 3 Terms of Service and Network Management Practices 3 Devices & Software that may

More information

Acceptable Use Policy. Version 2. August 15 th,

Acceptable Use Policy. Version 2. August 15 th, Acceptable Use Policy Version 2. August 15 th, As a provider of web site hosting and other internet- related services, SulliHosting, Inc., Inc. offers its customers (also known as "Subscribers" or Clients

More information

BUSINESS BROADBAND (PACKAGED) SERVICE

BUSINESS BROADBAND (PACKAGED) SERVICE BUSINESS BROADBAND (PACKAGED) SERVICE 1 DEFINITIONS AND INTERPRETATION 1.1 The following additional terms and conditions apply to the provision of the Business Broadband (Packaged) Service. TERM / EXPRESSION

More information

Acceptable Use Policy for Residential Subscribers

Acceptable Use Policy for Residential Subscribers Acceptable Use Policy for Residential Subscribers Why is Packerland Broadband ( Packerland ) providing this Policy to me? Packerland's goal is to provide its customers with the best residential cable Internet

More information

AGREEMENT FOR SMALL BUSINESS BUNDLES

AGREEMENT FOR SMALL BUSINESS BUNDLES AGREEMENT FOR SMALL BUSINESS BUNDLES This is an Agreement between your Windstream local exchange provider (also referred to as Company ), and you (also referred to as Customer ). Company agrees to provide

More information

PIONEER TELEPHONE COOPERATIVE, INC. PIONEER LONG DISTANCE, INC. CELLULAR NETWORK PARTNERSHIP D/B/A PIONEER CELLULAR TERMS AND CONDITIONS OF SERVICE

PIONEER TELEPHONE COOPERATIVE, INC. PIONEER LONG DISTANCE, INC. CELLULAR NETWORK PARTNERSHIP D/B/A PIONEER CELLULAR TERMS AND CONDITIONS OF SERVICE PIONEER TELEPHONE COOPERATIVE, INC. PIONEER LONG DISTANCE, INC. CELLULAR NETWORK PARTNERSHIP D/B/A PIONEER CELLULAR TERMS AND CONDITIONS OF SERVICE Pioneer Telephone Cooperative, Inc., Pioneer Long Distance,

More information

Tele-Media Cable Internet Acceptable Use Policy

Tele-Media Cable Internet Acceptable Use Policy Tele-Media Cable Internet Acceptable Use Policy Important Note: Tele-Media may revise this Acceptable Use Policy (the "Policy") from time to time without notice by posting a new version of this document

More information

Bitwise ( Wifi ) Internet Customer Agreement

Bitwise ( Wifi ) Internet Customer Agreement Bitwise ( Wifi ) Internet Customer Agreement This Agreement is made by and between Bitwise, Inc. ( Bitwise ) a Michigan company with a headquarters address at 411 West Flint Street, Davison, MI and Customer

More information

By writing to: Cougar Wireless, Attention: Customer Service, 4526 S. Regal St., Suite A, Spokane, WA., 99224

By writing to: Cougar Wireless, Attention: Customer Service, 4526 S. Regal St., Suite A, Spokane, WA., 99224 COUGAR WIRELESS ACCEPTABLE USE POLICY I. INTRODUCTION Cougar Wireless and its various affiliates and subsidiaries (collectively we, us, our ) are committed to being responsible network citizens. To assist

More information

TOLEDOTEL INTERNET SERVICE AGREEMENT (As of July, 2014)

TOLEDOTEL INTERNET SERVICE AGREEMENT (As of July, 2014) TOLEDOTEL INTERNET SERVICE AGREEMENT (As of July, 2014) This agreement sets forth the terms and conditions under which ToledoTel will provide Internet service to you at your home or business. 1. The Service

More information

Virgin Media Business Acceptable Use Policy (Internet)

Virgin Media Business Acceptable Use Policy (Internet) Virgin Media Business Acceptable Use Policy (Internet) 1 Introduction 1.1 This Acceptable Use Policy ( AUP ) specifies actions prohibited by Virgin Media Business to users of the Internet Services (in

More information

BUCKEYE EXPRESS HIGH SPEED INTERNET SERVICE ACCEPTABLE USE POLICY

BUCKEYE EXPRESS HIGH SPEED INTERNET SERVICE ACCEPTABLE USE POLICY BUCKEYE EXPRESS HIGH SPEED INTERNET SERVICE ACCEPTABLE USE POLICY The Acceptable Use Policy ("the Policy") governs use of the Buckeye Express High Speed Internet Service ("the Service"). All subscribers

More information

V 11.01.14. Seven areas are covered by this Notice:

V 11.01.14. Seven areas are covered by this Notice: Mediatti Broadband Communications, your local cable operator ( MBC ) is providing this Subscriber Privacy Notice ( Notice ) to inform you of its practices regarding personally identifiable information

More information

1.4 To overcome this biasness, this Policy is in place to ensure all Maxis customers have a good experience.

1.4 To overcome this biasness, this Policy is in place to ensure all Maxis customers have a good experience. MAXIS FAIR USAGE POLICY 1. Introduction 1.1 This Fair Usage Policy ("Policy") sets out an acceptable level of conduct between Maxis Broadband Sdn Bhd or Maxis Mobile Services Sdn Bhd (both shall be referred

More information

Acceptable Usage Policy

Acceptable Usage Policy Contents 1. INTRODUCTION... 2 2. PURPOSE... 2 3. APPLICATION... 2 4. YOUR OBLIGATIONS AND PROHIBITED USE... 2 5. SPAM... 3 6. EXCESSIVE USE... 3 7. SECURITY... 4 8. COPYRIGHT... 4 9. CONTENT... 4 10. REGULARTORY

More information

QUADRO COMMUNICATIONS HOSTED PBX PHONE SYSTEM TERMS OF SERVICE NOTIFICATIONS

QUADRO COMMUNICATIONS HOSTED PBX PHONE SYSTEM TERMS OF SERVICE NOTIFICATIONS QUADRO COMMUNICATIONS HOSTED PBX PHONE SYSTEM TERMS OF SERVICE NOTIFICATIONS THIS DOCUMENT CONTAINS IMPORTANT PROVISIONS, INCLUDING THOSE REGARDING 911 ACCESS. PLEASE READ CAREFULLY. 1. Description. The

More information

SECTION BY SECTION ANALYSIS COMPTETITIVE CABLE AND VIDEO SERVICE ACT

SECTION BY SECTION ANALYSIS COMPTETITIVE CABLE AND VIDEO SERVICE ACT SECTION BY SECTION ANALYSIS COMPTETITIVE CABLE AND VIDEO SERVICE ACT Sections 1-3 These introductory sections explain that the new act will amend the existing cable law (Title 7, Chapter 59), name the

More information

Business Broadband Terms & Conditions of Service

Business Broadband Terms & Conditions of Service The following Terms and Conditions govern the rights and obligations of C&W and the Customer in connection with C&W s provision of the Service to you, the Customer. The Service is subject also to Part

More information

TEMPLE UNIVERSITY POLICIES AND PROCEDURES MANUAL

TEMPLE UNIVERSITY POLICIES AND PROCEDURES MANUAL TEMPLE UNIVERSITY POLICIES AND PROCEDURES MANUAL Title: Computer and Network Security Policy Policy Number: 04.72.12 Effective Date: November 4, 2003 Issuing Authority: Office of the Vice President for

More information

Cincinnati Bell Wireline Broadband Network Policies November 20, 2011

Cincinnati Bell Wireline Broadband Network Policies November 20, 2011 1.0 Principles for Cincinnati Bell Broadband Network Management Cincinnati Bell strives to provide its customers with non-discriminatory broadband Internet access at high speeds and at a reasonable price.

More information

refers to an HKC-approved cable modem, power adaptor, splitter, Ethernet cable and coaxial

refers to an HKC-approved cable modem, power adaptor, splitter, Ethernet cable and coaxial i-cable Broadband Operating Policy (English Version Only) 有 線 寬 頻 寬 頻 上 網 服 務 用 戶 守 則 只 提 供 英 文 版 本 I. General Overview Pursuant to the terms hereof and the General Terms and Conditions, i-cable agrees

More information

NEW WAVE PRIVACY NOTICE

NEW WAVE PRIVACY NOTICE NEW WAVE PRIVACY NOTICE Companies controlled by NewWave Communications (subsequently referred to as NewWave, we, our, or us ) operate cable television systems through which they provide their customers

More information

Revised 10/13 SUBSCRIBER AGREEMENT. Introduction

Revised 10/13 SUBSCRIBER AGREEMENT. Introduction SUBSCRIBER AGREEMENT Introduction This Agreement (the "Agreement") sets forth the terms and conditions under which Consolidated Companies, Inc., together with any affiliate and/or distribution partner

More information

Acceptable Use Policy Revision date: 26/08/2013

Acceptable Use Policy Revision date: 26/08/2013 Acceptable Use Policy Revision date: 26/08/2013 Acceptable usage Policy for all Services As a provider of web site hosting and other Internet-related services, Corgi Tech Limited offers its customer (also

More information

Twin Valley Communications ( TVC ) Internet Management Policy Overview:

Twin Valley Communications ( TVC ) Internet Management Policy Overview: Twin Valley Communications, Inc. is committed to adhering to the principles contained in the Federal Communications Commission Internet Policy Statement: 05-151 and 10-201 Twin Valley Communications (

More information

Eastlink Acceptable Use Policy

Eastlink Acceptable Use Policy Eastlink Acceptable Use Policy Introduction The provisions of this Acceptable Use Policy (the Policy or AUP ) apply to Eastlink Consumer and Business Customers. References to "Customer" and "You/your"

More information

DOC NO: INFOSOC 53/15 DATE ISSUED: June 2015. Resolution on the open and neutral Internet

DOC NO: INFOSOC 53/15 DATE ISSUED: June 2015. Resolution on the open and neutral Internet DOC NO: INFOSOC 53/15 DATE ISSUED: June 2015 Resolution on the open and neutral Internet Introduction This resolution builds on the TACD net neutrality resolutions of April 2010 1 and June 2014 2, which

More information

STOWE COMMUNICATIONS ACCEPTABLE USE POLICY FOR BUSINESS SERVICES HIGH SPEED INTERNET

STOWE COMMUNICATIONS ACCEPTABLE USE POLICY FOR BUSINESS SERVICES HIGH SPEED INTERNET STOWE COMMUNICATIONS ACCEPTABLE USE POLICY FOR BUSINESS SERVICES HIGH SPEED INTERNET Contents 1. Prohibited Uses and Activities 2. Customer Conduct and Features of the Service 3. Network Management and

More information

BUSINESS BROADBAND SERVICE

BUSINESS BROADBAND SERVICE BUSINESS BROADBAND SERVICE 1 DEFINITIONS AND INTERPRETATION 1.1 The following additional terms and conditions apply to the provision of the Business Broadband Service. TERM / EXPRESSION ADSL Annex A Annex

More information

Acceptable Usage Policy

Acceptable Usage Policy Version 2.1 20141230 Acceptable Usage Policy Acceptable Usage Policy Contents 1. PURPOSE OF THIS POLICY... 2 2. GENERAL... 2 3. APPLICATION... 2 4. UNREASONABLE USE... 2 5. UNACCEPTABLE USE... 3 6. SPAM...

More information

DOC NO: INFOSOC 52/14 DATE ISSUED: June 2014. Resolution on the open and neutral Internet

DOC NO: INFOSOC 52/14 DATE ISSUED: June 2014. Resolution on the open and neutral Internet DOC NO: INFOSOC 52/14 DATE ISSUED: June 2014 Resolution on the open and neutral Internet Introduction This resolution builds on the TACD net neutrality resolution of April 2010 1, which called for policies

More information

APPLICATION FOR NEW SERVICE

APPLICATION FOR NEW SERVICE APPLICATION FOR NEW SERVICE COMPLETE AND RETURN WITH $25.00 PREPAYMENT $25.00 Due with Application ($10-Membership, $15-Installation) Lifeline Discounts available to Qualified Applicants. See CSR for more

More information

COMCAST ACCEPTABLE USE POLICY FOR HIGH-SPEED INTERNET SERVICES

COMCAST ACCEPTABLE USE POLICY FOR HIGH-SPEED INTERNET SERVICES COMCAST ACCEPTABLE USE POLICY FOR HIGH-SPEED INTERNET SERVICES Contents I. Prohibited Uses and Activities II. Customer Conduct and Features of the Service III. Network Management and Limitations on Data

More information

BUCKEYE EXPRESS HIGH SPEED INTERNET SERVICE ACCEPTABLE USE POLICY

BUCKEYE EXPRESS HIGH SPEED INTERNET SERVICE ACCEPTABLE USE POLICY BUCKEYE EXPRESS HIGH SPEED INTERNET SERVICE ACCEPTABLE USE POLICY The Acceptable Use Policy ("the Policy") governs use of the Buckeye Express High Speed Internet Service ("the Service"). All subscribers

More information

Our Customer Relationship Agreement DIALUP SERVICE DESCRIPTION

Our Customer Relationship Agreement DIALUP SERVICE DESCRIPTION Our Customer Relationship Agreement DIALUP SERVICE DESCRIPTION iinet Limited ACN 068 628 937 Phone: 13 22 58 Westnet Pty Ltd ACN 086 416 908 Phone: 1300 786 068 Adam Internet Pty Ltd ACN 055 495 853 Phone:

More information

The Credit Control, LLC Web Site is comprised of various Web pages operated by Credit Control, LLC.

The Credit Control, LLC Web Site is comprised of various Web pages operated by Credit Control, LLC. TERMS OF USE AGREEMENT BETWEEN USER AND Credit Control, LLC The Credit Control, LLC Web Site is comprised of various Web pages operated by Credit Control, LLC. The Credit Control, LLC Web Site is offered

More information