Big Data meets Fast Data Retail Platform & Use Cases
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1 Copyright TIBCO Software Inc. Big Data meets Fast Data Retail Platform & Use Cases Global Solution Consultant Roddy Aletawi
2 Copyright TIBCO Software Inc. Agenda TIBCO Retail Platform Case Study : TIBCO Operational Intelligence (TOPI) Business Drivers Architecture (Fast Data and Hadoop) User Experience Q&A 2
3 Omni-Channel Experience LogisGcs Kiosk Call Center Order From Anywhere Flash Sales Mobile Customer Price Core Domains Product Sales DC WebSite Inventory Associate Pop Up Stores Stores Fulfill From Anywhere Outlets Catalog E-Comm
4 TIBCO Retail Platform Employees Customers Analy/cs / Visualiza/on Engagement / Presenta/on Elas/c Cloud Provisioning Demand Based Auto-Provisioning Monitoring & Op/miza/on On & Off Premise Analy/cs Sta/s/cs Dashboards Event Processing Customer Loyalty Promo/ons Supply Chain Warehouse Payments Fulfillment Pricing Purchasing Mobile Web Social Mul/-Domain Master Data Mgmt Customer Product Vendor Loca/ons Process & Work Management Collabora/on / Enterprise Social Business Process Management Partner Integra/on API Enablement Partners Connec/vity / Adapters Orchestra/on & Media/on Real-Time Integra/on Pla2orm Messaging Governance Service Enablement Enterprise Systems ecommerce Merchandising & Logis/cs Stores & POS Marke/ng ERP Inventory Warehouse & DCs
5 Behavior Based Retail Platform: Reference Architecture Integration Event Processing Analytics Cloud Employees Customers Elas/c Cloud Provisioning Demand Based Auto-Provisioning TIBCO Cloud SoluGons Monitoring & Op/miza/on On & Off Premise Analy/cs / Visualiza/on TIBCO Analy/cs Visual Sta/s/cs AnalyGcs and Dashboards Live Datamart Event Processing Customer Loyalty Promo/ons Supply TIBCO Chain Event Warehouse Processing PlaJorm Payments Fulfillment Pricing Purchasing Engagement / Presenta/on TIBCO WebMessaging Social Plugins Mobile Web Social Mul/-Domain Master Data Mgmt Customer TIBCO Master Product Data Management Vendor Loca/ons Process & Work Management Collabora/on / Enterprise TIBCO Social Business Process Management Suite Business Process Management Partner Integra/on B2B TIBCO API API Enablement Mgmt Partners Connec/vity / Adapters Orchestra/on & Media/on Real-Time Integra/on Pla2orm Messaging Governance TIBCO IntegraGon PlaJorm (ESB, Services, Microservices, Messaging, ) Service Enablement Enterprise Systems ecommerce Merchandising & Logis/cs Stores & POS Marke/ng ERP Inventory Warehouse & DCs
6 Copyright TIBCO Software Inc. Fast Data - Foundation Of Your Digital Business Data Integration Human Insight Analytics Intelligent Technologies Event Processing Fast Data Systems People Process Things Analyze Optimize Discover Report Live Analysis Events Discovery Alerting Automated Actions Contextual Processes APIs Cloud Cross-Channel Notifications
7 Copyright TIBCO Software Inc. Agenda TIBCO Retail Platform Case Study : TIBCO Operational Intelligence (TOPI) Business Drivers Architecture (Fast Data and Hadoop) User Experience Q&A 7
8 TOPI Drivers and CapabiliGes Business Drivers Retailers need a real-gme visibility into operagons, insights into the current situagon, and the ability to take immediate acgon. Retailers need to congnuously monitor business acgviges across mulgple applicagons to track Orders, Shipments, Tasks, Inventory and Labor TOPI Capabili/es Process high Volume, high Velocity and Variety of data (Big Data). Create complex patterns and correlations using a high performance event processing engines. Visually explore and discover patterns and trends. Define, monitor and share KPIs and dashboards without code. Assign and configure thresholds for alerts. Generate notifications, alerts and executes custom actions. Complement existing BI and data warehousing. Based on TIBCO Fast Data Architecture.
9 TOPI PlaJorm Components INGEST ACT Data Capture and Process Deliver Intelligence ANALYZE Analytics and Data Science VISUALIZE Dashboards and Infographics
10 TOPI PlaJorm Components Devices Users Devices (Printer, RF Gun) Application Systems and Systems (OrderFF, WMS,WCS) Cloud, Systems External Services Enterprise Systems Messaging TOPI Pla(orm Ingest, Analyze, Visualize, Act in Real Time SOA Services Callbacks SOA Services Visualization WMS Dashboard, Systems Reports WMS Notifications Systems , SMS, Alerts
11 TOPI- Big Data meets Fast Data HADOOP FOR HISTORY HADOOP INTERACTIVE ANALYTICS Data ScienGsts Big Data EVENT PROCESSING LIVE DATAMART Rules R Filter ConGnuous Query Monitor Act Aggregate Automate Alert PARALLEL PROCESSING FOR MONITORING USE CASE OperaGonal Intelligence
12 Big Data AnalyGcs Structured Data EMS Unstructured Data Flume Ini/al Load Sqoop HDFS Data Cleansing Data Partition ETL (Hive/PIG) Metastore TOPI Hadoop Databases BigSql HIVE HBASE Batch Analy/cs Oozie scheduling Hive/BIGSQL/MR Jobs &Queries TOPI Reporting Hadoop DB Summary Data Reporting Data Trending Data Visualiza/on
13 TOPI Real Time AnalyGcs Flow Data Source WMS Order FF TOPI Real Time Analytics Detect Conditions Recommend Actions TOPI Live DataMart Continuous Query Processor Con/nuous Query Visualiza/on Stores Aggregation ODS Correlation Active Tables Ac/ons System Monitors Filtering
14 TOPI SoluGon Architecture Data Sources Oracle Database System Log Files System Scripts Tibco EMS JMS Services REST/ Web Services Service Layer App Server TIBCO BW Analy/c Layer Data Layer Visualiza/on Layer Hive SQL Big SQL Golden Gate* SQOOP FLUME TOPI Dashboards TIBCO StreamBase Real-/me Tier1 Raw Data HDFS HBase TIBCO Web Player Map Reduce Spark* Big SQL TIBCO Live View Batch Pig Tier2 Analy/c Data HBase TIBCO SpoJire BigR In-Memory Eclipse Zookeeper/Oozie Kerberos Console
15 TOPI Dashboards D2C Order Management OperaGons Health WMS IntegraGon Real /me visibility of Order life cycle from crea/on to ship confirmed Network Summary Individual DC Daily DC Allocated Orders Open Order Count Ini/al Fill Rate- IFR AVG Hold Time Inventory Accuracy Task Management At risk Orders SOT Details Excep/on Picks Cycle Counts Jackpot monitoring Manifest SOP- Assigned/Unassigned Beumer Heartbeat Pyramid Heartbeat Resource Alloca/on/Performance Wave Status INBOUND ASN PO- Item AZribute (PDF) Cubiscan Jackpot monitoring MHE OUTBOUND Ship variance process Manifested Shipping/Delivery Management Manifested not Shipped SOT Performance DOT Performance In by 1 out by 6 Guaranteed Delivery Performance Surprise and Delight System Health MST- Some apps/servers Holiday Dashboard Daily System Check UI/RF User Count PDF/CCB/etc. Beumer Pyramid Printers 15 Scheduled Jobs Scheduled Jobs Comple/on- Saturday Purges % IFS- Gather Stats CC % Print Job- Invoice Purge
16 ExecuGve Performance View Home Favorites Analysis Builder AcGon Manager Fulfillment Facili/es OperaGonal Performance D2C Order Management KPI1 KPI2 KPI3 KPI4 OperaGons Health Mouse over Shipping/Delivery Performance System Health Loc1 Loc2 Loc3 Loc4 Loc5 Loc6 Loc1 Loc2 Loc3 Loc4 Loc5 Loc6
17 Facility OperaGonal View Quick Links Home Favorites Analysis Builder AcGon Manager Facility Order Management Open Order Lines by Order Status WMS- Open Order Lines by Order Status Released DC Allocted Shipped In Packing Reservation Reservation Order ID Order Ln ID UPC SOT Date FedFil ORD Status WMS Status Number Line /23/2015 Printed Released /24/2015 Printed In Packing /25/2015 Printed Cancelled /26/2015 Printed Shipped
18 At Risk Orders View Quick Links Home Favorites Analysis Builder AcGon Manager Facility- At Risk Orders
19 Dashboard Views- At Risk Orders Interactive Dashboard As you mouse over the graph area, the data color changes Clicking on the highlighted data will provide drill down to specific At Risk Order detail
20 Dashboard Views- At Risk Orders Interactive Dashboard Notification Method At Risk Order details At Risk Reason Suggested Corrective Action
21 Dashboard Views- Order Trends Dashboard Views
22 Dashboard Views- Order Trends
23 The Future of Retailing Copyright TIBCO Software Inc. 23
24 Copyright TIBCO Software Inc. Why TIBCO? TIBCO provides a Proven Complete Platform for a 21 st Century Business CEP Data Fabric API CEP Management Messaging Caching LiveView Analytics Integrated Integration with Big Data BPM TIBCO enables Data-driven Decisions in Real Time???????? ACT! Remarkable Time-to-Market à Deploy in Weeks, Not 6-9 Months
25 Copyright TIBCO Software Inc. Q&A Questions? 25
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