The Planning Process of Staff Services

Transcription

1 BUSINESS CONTINUITY PLAN FOR PAN-DEMIC FLU Service Name Objectives. The Service will continue to see urgent cases where there is a threat to life or high anxiety about the mental health of a young person or their family Assumptions these will be mostly generic to the whole organisation There will be limited warning of a pandemic incident thereby reducing planning time. Absenteeism will be extensive making it difficult to maintain staffing levels within the department. The influenza pandemic may have several waves; therefore the Child & Family Service planning must recognise both short term and long term strategies. Communication Communication will be managed via the following methods. INTERNAL to the service Communication to staff members by unit / department manager and phone Team meetings INTERNAL within the Trust but external to the service/ward or department Personal communication between management team members Trust e mail (use of tracking or voting settings to confirm receipt as required) Cascade brief Telephone / Voic EXTERNAL with key stakeholders Via telephone, e mail or meetings Pandemic Alert Period Resource Directory. Current and accurate contact information for all staff members to be kept in the department Update intranet directory Update electronic telephone directory All staff directories to be reviewed and updated every six months ( dated and signed by departmental manager as reviewed and updated) All contact directories to be kept in department shared drives / Major incident folders Flu Surveillance Staff Surveillance All staff MUST self screen before coming to work (see signs and symptoms section) All staff that develop flu like illness to remain at home and contact their delegated departmental contact who is Chris Davis, Debbie Orcheston-Findlay.. on ext and also contact OH on ext and follow the menu directions

2 Staff members who become ill with flu like illness while at work are to contact OH on ext And follow the menu directions prior to leaving work. Manager s Responsibility re: Staff Surveillance Managers to notify OH of increased levels of staff illness in the department. Business Continuity. Staff What are you going to do to ensure your service can be maintained? A member of staff will be on-call throughout normal office hours. Regular team meetings will update staff on critical cases which may need re-allocation The following information on key staff must be reviewed and updated annually. Consultant Psychiatrist Position summary responsible for clinical assessment and treatment Medication for ADHD and psychiatric disorders such as depression. Assessment of mental health disorders in children and young people up to 18 years. Risk assessment. Substantial CAMHS experience. Medical training with speciality in child psychiatry Training required to undertake role GMC registration and 2 years experience of CAMHS Clinical Psychologist Position summary responsible for clinical assessment and treatment/therapy of young people, risk assessment Treating young people with anxiety/depression. Assessment of autistic spectrum disorder Substantial CAMHS experience

3 Training required to undertake role Doctorate or equivalent in clinical psychology Therapist (Systemic/CBT/Psychodynamic) Position summary responsible for clinical assessment and treatment of young people and their families Providing therapy where critical state of mental health. Risk assessment. Substantial CAMHS experience. Training required to undertake role Qualification as Social Worker/Nurse/OT plus further training in specialist CAMHS area Position summary Training required to undertake role Service manager Operational decisions, staff rotas, recruitment, monitoring activity As above Substantial CAMHS experience. Basic training in a therapeutic discipline e.g. family therapy, clinical psychology, RMN Prioritisation of Services Essential / Non Essential Services provided by your department. List service, location and to whom service is provided. A mental health assessment and therapy service for children up to the age of 18 Years Essential Non Essential Assessment and treatment of anorexia nervosa Therapy for all non-life threatening severe depression, and other psychoses events Risk assessment where suicidal or risk of suicidal behaviour

4 Equipment and Supplies. Pharmacy for medications Infection Prevention and Control. It is your department s responsibility to do the following in relation to infection control Education Mandatory Hospital Induction Department specific induction Document all education and training All staff members must be familiar with the Infection Control Polices and Procedures on the Trust Intranet and updated on any changes via the internal communication methods listed earlier. Compliance with Infection Control and Prevention Routine practices / standard precautions to be used for all patients. Additional precautions may be required for those patients presenting with certain clinical conditions or syndromes. service must use the appropriate transmission based precautions when entering a patient s room if they are in isolation. Before entering a patients room assess if isolation precautions are in place as posted by signage outside the patients room Speak to the nurse in charge before entering the room of any patient in isolation Put on appropriate PPE as directed by the isolation sign ( step by step donning and discarding of PPE MUST be visible in all patient areas) Document use of PPE training Mask fit testing to be carried out and documented Hand washing to be carried out as per Trust policy. Polices and Procedures. All departmental polcies and hospital polcies must ve reviewed by staff Departmental specific policies must be reviiewed and updated by the departments.

5 PANDEMIC PERIOD During the Pandemic Period the expectation is that the Department of Health will direct information. COMMUNICATION Internal within the Trust See Trust communication plan Appendix TBA Communication to department staff by managers See Pandemic Alert Period section relating to your service External to the Trust See Trust Communication Plan Appendix TBA Contractors and vendors will be contacted using the following methods E mail Fax Telephone Resource Directory. (Your record of people, skills and contact numbers) See Pandemic Alert Period section SURVEILLANCE During the Pandemic period hospital entrance should be limited to control the flow of staff and visitors entreing the Trust. Sinage must be at all entry ponits to provide relvant information related to self screening, hand hygine and respiratory etiquette. Staff Surveillance See pandemic alert period All staff that develop FRI will remain at home and contact OH on Ext and follow the instructions Managers must notify OH of increased staff illness in their units

6 Business Continuity. Human Resources During the Pandemic Period HR will work jointly with the Pandemic Flu Co-ordination team (Command & Control) to mobilise redeployment plans. The Child & Family Service will be responsible for notifying the redeployment team of staffing needs as per requirements identified in STAFF section plan. The Redeployment centre will attempt to deploy additional staff with appropriate skills to cover gaps in order to maintain essential services. Additional Resources will be required to provide the following service for the Child and Family Service during the pandemic period (Consider things that you will have to do during a pandemic that may require additional resources NB due to the closure of other routine services eg. Clinics, non-urgent operating etc you may well have excess resources) Equipment and Supplies Required (See Pandemic Period) Infection Prevention and Control. It is your department s responsibility to do the following in relation to infection control The DoH may well disseminate new Infection control prevention and control guidance. These will be disseminated via Infection control Broadcast and the Trust Communication plan. Maintain Infection Control practices already in place for the Alert Period Information on new guidance and procedures to be circulated to staff via the methods outlined in the Communication section END OF FIRST WAVE Review A review must be made of all problems, gaps and issues experienced within each component of the plan during the Pandemic period. Based on the review and evaluation changes to the plan must occur immediately to ensure they are not repeated in the second wave. Issues requiring immediate attention must be documented in the Issue log format and brought to the attention of the Pandemic Flu Co-ordination team (Command & Control) Refer to Post Pandemic Section of the Plan for review process.

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